Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.5/5 1,418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
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4.4/5 AccorHotels Rating 5,051 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,418 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Roshni S. Families - 17/07/2018 AccorHotels certified review
« Over all experience was very good. Specially the kids care / play place. »

Good and helping staff, quick process of check in and check out, kids play area was very good and helpful.

Emma C. Families - 17/07/2018 AccorHotels certified review

The hotel was nice and clean with good facilities. The staff were friendly. However we decided to book a superior room over the cheaper deluxe room and was disappointed with the location of the room. The room was larger as expected however due to it have the swimming pool slide outside the bedroom window the view was terrible and very noisy.

Marcos Solo - 17/07/2018 AccorHotels certified review
« Amazing experience »

The service was excellent, the rooms were spotless, everything was quick and painless, food was amazing. The only slight I would have is the service in the restaurants tends to be a bit slow but other than that it was simply an amazing experience.

Kym Families - 16/07/2018 AccorHotels certified review
« Amazing »

Beautiful resort, very friendly & helpful staff, great for the kids. The activities staff even remembered our girls names. The MyKidsResort daily deal was super worth it. The security guys were fantastic at keeping us all safe to cross the road. definitely be coming back.

Mhrd Families - 16/07/2018 AccorHotels certified review
« We had a relaxing and comfort stay in Novotel Karon. »

Staff were so friendly.cleanness was excellent.but breakfast was not what I expected.meal in champions restaurant was excellent and so delicious.closing time in this restaurant was 12 p.m.but when we wanted to order for dinner at11 p.m. the waitor didnot accept us and we ordered as room service.

Lyanna Families - 16/07/2018 AccorHotels certified review
« A good value-for-money family resort »

Stayed 3 nights in a suite, which was perfect for my family (we have a 2 year old who sleeps on his own in his own room so the separate living area was most suitable). Nothing luxurious, but has all the amenities one would need, and is also very spacious! The kids club was fun and entertaining for our son, and the pools were great fun as well. Karon beach across the hotel is also beautiful. Only few complaints... perhaps the lack of dining options (the food is basically the same at every dining outlet) within the resort, and the cluster of shops at Karon village is not quite walking distance. I also wish the hotel lobby was air-conditioned (though I understand that it is a tropical resort after all, but even fans would have been appreciated). The shuttle to Patong could also be bigger (they only take max of 12! And you have to book quite early in advance).

Calvin Solo - 16/07/2018 AccorHotels certified review
« NIce resort conveniently located »

Pleasant and relaxing

Kellie Families - 15/07/2018 AccorHotels certified review
« Lovely relaxing holiday »

The hotel was great - lovely room and the pools were amazing. Great central location.

Anonymous Families - 15/07/2018 AccorHotels certified review

Supert

Catherine M. Families - 15/07/2018 AccorHotels certified review
« Great staff. Building needs some external maitenance and pool needs re grouting »

The staff who were most helpful in the pool bar and champions bar were Emma, Joke and Bum

Haniem Families - 14/07/2018 AccorHotels certified review
« Dr »

Many thanks to Novotel for an awesome six nights and seven days. We stayed at three other hotels during our vacation in Phuket but Novotel Karon was the BEST by far( we stayed at Graceland and Orchid and Holiday Inn Mai Khao before). The service was incredible. All the staff were very accommodating especially when my husband unexpectedly got ill. The cleanliness was top class and so was the food! My kids had the best time and were thoroughly entertained with all the child activities. A special thank you to Fuad at reception for the allocation of our fantastic room. I will recommend this hotel to everyone! Especially if you have kids! We cannot wait to go back!

Anuj P. Couples - 14/07/2018 AccorHotels certified review
« A very pleasant stay »

Firstly the location is very good as it is walking distance to Karon Beach and this place is not crowded and good for family. Was upgraded to a superior room. The room was spacious and nice. Accor hotels are known for cleanliness and hoapitality. However as it is a resort and the rooms are spread out so you have to walk a lot taking stairs and going around corridors. The staffs are very courteous and polite. The restraunts are very nice and the breakfast variety was good with ample choices. Food choices for vegetarians are limited though. Love the swimming pools. Obe for kids with slides where teen kids and parents both can have a nice time. The second pool for adults and even kids is large and you can play different fypes of water games as water basketball, volleyball, handball. They even have an instructor that gives aquarobic classes for free in groups. One thing I woyld like is that the rooms should have enough complimentary coffee and creamer as we love to have coffee but they would obly give 2 sachets a day after cleaning the room so we had to keep aaking for more. Overall its a perfect stay for couples and family.

Rebekah C. Families - 14/07/2018 AccorHotels certified review
« Fabulous! »

Facilities/services were excellent, staff were friendly and very helpful, food and drink was of a very high standard and very reasonably priced, rooms were clean and presentable.

Couples - 12/07/2018 TripAdvisor review
« Really nice hotel »

It was our 1st time at the Novotel Karon and we were pleasantly surprised. The staff a very helpful and happy to serve you. We got upgraded to a great suite with all the trimmings, beautiful soft white towels, bed turn down each night, extra water bottles, fruit bowl etc. although this hotel is not right on the beach it’s not far. It is a 15 min trip into Patong, as Karon town doesn’t really have anything to offer and there is no 7 eleven store close to the hotel. So stock up when you go to Patong

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kendell, Thank you for your sharing your feedback, it is a pleasure reading how much you have enjoyed the unique atmosphere of our tropical resort, as well as the modern facilities and the warm services from our Heartists. Our team has a passion to delight our guests and I’m glad to read that we have successfully contributed to creating memorable holidays. May I share with you that we offer complimentary shuttle services to Patong 3 times per day and that the resort features a convenience store called Nshop. We will look forward to welcoming you back in the future for more great moments here at Novotel Phuket Karon. Feel welcome to contact me directly via jp.lovotti@accor.com Warmest regards, Jean Philippe Lovotti General Manager

Dalma H. Families - 11/07/2018 AccorHotels certified review
« Nice resort with pools »

The hotel is nice, clean, well kept. Swimming pools are cool, we liked the one with slider. Hotel staff have been nice too. The only problem the location, as the hotel is nearby a busy road, so if you are going to the seaside, you have to go across the road and after walk quite a bit nearby a filthy channel (small river kind of). On the seaside there isn't any umbrellas booked for hotel guests. This also was a problem for us.

Justin P. Families - 11/07/2018 AccorHotels certified review
« Really nice staff and the hotel was very clean and in great condition »

Our family of 4 had a great time staying in our plunge pool room. Everything was clean and in great condition. The pools were clean and staff friendly. Would definatly stay again

Thinh H. Friends - 11/07/2018 AccorHotels certified review

Food at buffet is not various

Craig R. Families - 11/07/2018 AccorHotels certified review
« Always exceeds expectations »

Facilities are good but what makes this resort exceptional is the staff. We have been here 4 times and it only gets better. Room upgrades when available, late checkout and from reception to kids club staff are excellent .

Chenxiaobo/mohailing Couples - 10/07/2018 AccorHotels certified review
« Enjoyable »

The room is very clean and confortable, the dinner buffet also valuable with the reasonable price....in all, very good time in your hotel

Ey Families - 09/07/2018 AccorHotels certified review
« Wonderful holiday and stay »

Pros: Very helpful and friendly staff. Good service and food at pool. Very child friendly environment. Cons: Almost empty breakfast buffet during peak hours. Buffet replenishment took a very long time. To few hooks for clothes and towels in bathroom. No shaded area over kids pool

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