Hotel - Novotel Phuket Karon Beach Resort & Spa
Novotel Hotel Novotel Hotel

Novotel Phuket Karon Beach Resort & Spa Hotel

Our hotels AccorHotels
4.5/5 1,357 reviews
All hotels in Phuket
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2272.00 THB Non member rate
From 2272.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,692 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 16/04/2018
« Thailand Spring Break Vacation »

It was an exceptional experience. We will be loyal Accor/Novotel guests from now on. Everything about our stay was wonderful, the staff, food, cleanliness, and our room was absolutely amazing. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriela, Thank you for your wonderful feedback. We love reading how much you have enjoyed your stay at the Resort, should it be for the Facilities and design of the Resort or the comfort of our room, but most importantly for the dedicated attention from our Teams. We are very happy that you enjoyed the food at our resort and I shall not miss sharing your praise with the Culinary team. As we aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays with us. We are long forward to seeing you enjoy your holiday home again. Warmest regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
June Couples - 15/04/2018
« Nice hotel »

Restaurants and hotel facilities was good. The cleaning of the room needs to be improved. The room we initially was allocated to the air conditioner had a mouldy smell but was moved to another room the next morning. The 2nd room was better but still had a mouldy smell.

AccorHotels certified review
Charlene Families - 15/04/2018
« Lovely and relaxing »

The room and plunge pool were amazing and so too the main pool with bar, except the tiles as they sometimes hurt my toes. All staff were pleasant and provided great service. The food and drinks all high quality too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlene, We are so happy that you have enjoyed relaxing holidays in the comfort of your Plunge Pool Suite, and enjoyed the Quality of our offerings, with the great service extended by our 'Heartists'. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Tubi Families - 15/04/2018
« Was very nice, and we enjoyed our stay »

The hotel staff were amazing, so kind and friendly. Hotel is very clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tubi, it was a pleasure welcoming you at the Resort, and delighted that you had such a great stay, and could have enjoyed the genuine sense of hospitality of our 'Heartists'. We will look forward to your next stay, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Mohini Families - 14/04/2018
« Amazing »

It was truly amazing the staff were excellent especially Toto, Mark and the pool bar staff. I would highly recommend the Novotel to all my friends. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohini, Our 'Heartists' are dedicated to create experiences our guests Love, and it is our pleasure that you could have enjoyed such great holidays! We will look forward to your next stay with us, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Anne Families - 13/04/2018
« Great Holyday »

Great hotel, it was perfect for holiday with children. Great kids-world, three pools and restaurants. The superior-room was nice, and big enough for a family. We loved to stay there, and the people working in kids-world, joe-kools and champions was fabolous. - the breakfast was quite easy. Too much people and we had to wait long for table and some of the food. Food and drinke was expensive at the hotel. If you walk 5 minutes down strees, you can buy the same food less than half price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, it was a pleasure welcoming you at the Resort, and delighted that you have enjoyed the genuine sense of hospitality of our 'Heartists'. We love reading that you have enjoyed the great location of the Resort in the Karon district. Could we also share that we do propose happy hours for beverages and for food, as well as great offers such as MyResort so you could enjoy more for less. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Renze D. Couples - 13/04/2018
« Friendly service »

Warm friendly and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renze, Many thanks for choosing Novotel Phulet Karon for your Holiday destination, and delighted that you have enjoyed the genuine sense of hospitality of our 'Heartists'. We will look forward to your next stay with us, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Vanessa Families - 12/04/2018
« Welcoming, friendly and relaxing »

We very much enjoyed our stay. A much needed holiday which the facilities of the pool and spa provided the ideal setting for relaxtion. The staff were fantastic who were friendly and only too happy to assit. We required medical assistance which was provided with no problem. The additional children's activities of superhero, characters and Kids club our children loved. We thought the option of choosing not too have room serviced with incentive of a voucher was a brilliant idea. Minor suggestion would be to see a recycling of plastic bottles of water with option of a water refill station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa, We were so happy to welcoming you and Family at the Resort, and love reading how much the Kids have enjoyed the Fun activities and our Super Heroes around the Resort! We indeed suggest programs to contribute to a sustainable environment and glad that you have joined it. Most importantly, our 'Heartists' are dedicated to create experiences our Guests Love and we do hope that we will have the chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
@b33r Families - 12/04/2018
« Good Location, Good Breakfast, highly recommended with family (kids under 5) »

Good Breakfast Highly recommended with Kids even under 5 years Good pools for both adults and kids Very close to Karon Beach Welcoming Staff Neat and cosy rooms.

AccorHotels certified review
Angela T. Couples - 12/04/2018
« very happy »

Very happy with staff, service and rooms. Couldnt have asked formanything more. Staff very helpful and friendly. Room was everything we needed. Only negative was hardness of the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, We were so happy to welcoming you at the Resort and delighted that you had such a great stay. Our 'Heartists' are dedicated to creating experiences our Guests Love and it is our pleasure that you could have enjoyed their genuine sense of Hospitality. We do hope that we will have the chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Demi Families - 12/04/2018
« Great resort with friendly staff »

Resort was very clean, good rooms, good pool areas, good food and most importantly friendly staff especially Peach who was in charge around the pool area. He would always go out of his way to make sure we were comfortable and the kids were happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demi, It was a pleasure welcoming you at the Resort and delighted that you could have enjoyed the dedicated attention and genuine sense of hospitality of our 'Heartists'. We will look forward to welcoming you soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Mardi A. Couples - 12/04/2018
« Relaxing »

Very relaxing exactly what we were looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mardi, Many thanks for choosing Novotel Phuket Karon for your holiday destination and Love reading how much you had a relaxing stay. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Sharni Friends - 11/04/2018
« Disappointing hotel »

Location: I expected the hotel to be on the beach, unfortunately, this hotel was across a busy road and a smelly sewer from the beach. It is a little bit out of the main part of Karon, about a 5 minute walk. Room: The room was nice and a good size, but there was no proper shower, it just had a bath and a low shower head which was faulty, leaking and spraying everywhere. The pillows were very old, thin and lumpy. Pool: The pool needs re-grouting. Both of us hurt our feet on the sharp tiles. There is also no management of the guests claiming chairs or cabanas although there are signs, people didn't adhere. Restaurants/Bar: The cocktails weren't very nice. The food at the breakfast buffet was impressive, but wasn't topped up often enough. The pizza was the best food we had at the hotel. Staff: Staff were friendly and helpful with the exception of the transportation desk. We were able to get transport for half the price that they were offering. The shuttle was booked out on two occassions, other hotels would put more shuttles on but we were just left to work our own way out. We enjoyed the recreation team's aquarobics. Checkin and checkout were simple.

AccorHotels certified review
Beukes Couples - 11/04/2018
« Awesome »

My wife and I enjoyed every moment! The staff were extremely helpful and friendly. We will definitely come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beukes, it is our pleasure that you had such a great stay and enjoyed the genuine sense of hospitality of our 'Heartists'. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Anonymous Families - 11/04/2018
« Poor service »

Before arrival, I sent a email to request a connected room as we have a big family and many kids. However, the front desk have arranged a connected room to my friend’s family who didn’t request in advance. When check in, I made a complaint of this, they offer a upgrade room as compensation. However I found that there is no upgrade even worse than my friends room. We feel so disappointed and being cheated. More there is no toothpaste no adaptor and many ants inside the room BTW, the pool is good and near the beach.

AccorHotels certified review
Anonymous Families - 11/04/2018
« Relaxing and family focused time »

We stayed in one of the plunge pool rooms and found the room and facilities to be clean, well maintained and a relaxing environment to enjoy our holiday. Pool areas and restaurants were also very clean and high quality. The staff were all very friendly, welcoming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, This sounds like perfect holidays... Our 'Heartists' are dedicated to create experiences our Guests Love, and it is a pleasure that you have experienced their genuine sense of hospitality, as well as the comfort of your Plunge Pool Suite, or the Quality of our Cuisine. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Wiwanna U. Couples - 11/04/2018
« First experience at Novotel »

First time there check in take a bit long time because lot of foreigner there not sure hotel need to serve only foreigner? But it ok I understand. Once teach room so surprise that it have only 1 small tube of shampoo and 1 small tube of shower gel. What happen for this? But overall it is good, staff are friendly. We use 50% spa voucher for 2 person it quite good with environment and massage staff, I am happy with that. Check out process very fast if compare with check in.

AccorHotels certified review
Georgina S. Couples - 10/04/2018
« Good hotel - disappointing elements »

The hotel was great, lovely and clean and staff very polite. However sun beds were reserved everyday from 9 am (reserved all day and guests never came down to the pool). Which meant that we needed to wake up really early to get a sun bed. The hotel did not remove towels of guests reserving sunbeds. At one point all sunbeds were reserved and not one person in the pool or sitting down. Food - gluten free was catered for well. We had the Mexican buffet which gave me severe food poisoning. Reported to reception who said the manager would follow up. However we didn't receive any further communication or apologies. This ruined one day of our holiday as I was unable to get out of bed.

AccorHotels certified review
Mike S. Families - 10/04/2018
« It was a tremendous experience that we had with our families »

We had 10 of us staying for 10 days and the overall experience was very good. Our grandson had a fall and was treated straight away by your medic. Our granddaughter had ear problems and the from desk arranged a Doctors visit within 30 minutes. Our only concern was the Champions bar on some nights the service was not good and this needs extra staff. Other guests were not happy as only 1 person was serving who new how to make cocktails

AccorHotels certified review
Michael W. Families - 10/04/2018
« Relaxing »

Loved the customer service, although room service was a bit slow at times. Breakfast buffet isnt worth the money charged, was repetitive and dull. Rooms were adequate and and the house cleaning team are amazing. Thi Restaurant was wonderful, service and food. If everything is to be cash upfront you seriously need to look at putting in a ATM at the Hotel for easier access of cash for your patrons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We love reading how much you have enjoyed your stay with us, and enjoyed the quality of our Cuisine. We also value your recommendations that we'll certainly review to improve further on the services we propose to our Guests. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2272.00 THB Non member rate
From 2272.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 2.5 km Avista Grande Phuket Karon - MGallery by Sofitel
Avista Grande Phuket Karon - MGallery by Sofitel
From
From 5200.00 THB Non member rate
From 5200.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.1 km Novotel Phuket Kata Avista Resort & Spa
Novotel Phuket Kata Avista Resort & Spa Hotel
From
From 2550.00 THB Non member rate
From 2550.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.5 km Avista Hideaway Phuket Patong - MGallery by Sofitel
Avista Hideaway Phuket Patong - MGallery by Sofitel
From
From 5200.00 THB Non member rate
From 5200.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.6 km ibis Phuket Kata
ibis Phuket Kata Hotel
From
From 840.00 THB Non member rate
From 840.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PHUKET
See rates