Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.5/5 1,518 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,613 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,518 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lucas H. Families - 06/12/2018 AccorHotels certified review
« Very clean, excellent customer service. »

Love the hotel.

Huey L. Families - 04/12/2018 AccorHotels certified review
« Satisfyingly brilliant resort »

First night was a little underwhelming, from 4 stars down to 3. But after consultation with front desk regarding concern, our stay became 5 stars.

Greg Couples - 04/12/2018 AccorHotels certified review
« The staff were wonderful and professional. »

Everything was clean and very nice. There were no surprises and the hotel exceeded my expectations.

Anonymous Families - 03/12/2018 AccorHotels certified review
« Good »

Pleasant staff clean room

Cherie W. Families - 03/12/2018 AccorHotels certified review
« The personal service received is outstanding, the staff and facilities are definitely world class. »

The personal service received is outstanding, the staff and facilities are definitely world class. A new addition to the menu at Joe's was the calamari and it was absolutely delicious!! The welcome back I received made me feel so special and a valued customer on arrival and even when we were leaving there was a little treat left in our room the night before, which was a lovely surprise. The only addition needed at the Hotel is an ATM - it was very difficult to always ensure you had enough cash available if you needed to a taxi into Patong.

Marty Couples - 03/12/2018 AccorHotels certified review
« Great hotel in good spot »

Overall it was a great experience a wonderful family hotel. The food was good and the breakfast was great. Only thing is main pool is dated with lots of grout missing between tiles on bottom and walls. Also mould around stairs on tiles.

Piyush R. Couples - 03/12/2018 AccorHotels certified review
« Relaxing stay. »

Pleasant stay and good room. Property located right across beach and easily known to everyone.

Mehana Families - 03/12/2018 AccorHotels certified review
« Great family venue »

Fun filled and perfect for families. Buffet breakfast was assorted but the quality just wasn't there - I'd much prefer fewer items cooked well. The pools (incl our Private Pool) all need to be grouted - everyone in our family got cuts/scratches from various pools. The kids pool needed more mats for the slide. You need to accept Debit Cards so expenses can be charged to rooms - I've never experienced such a policy anywhere else in the world. If anything, it forced us to venture out and eat/drink at other venues. Cleaners were not consistent and on 2 separate occassions didn't even clean our room. Emma, Apple & the Security staff that helped us cross the road each day all need to be thanked - we really appreciate their efforts. Overall a lovely resort; but work is needed to make it fantastic!

Anu A. Families - 02/12/2018 AccorHotels certified review
« Relaxing »

All good

Anonymous Friends - 01/12/2018 AccorHotels certified review
« Ok »

It was ok but not outstanding. I found the beds too firm and the room a little tired. On the upside the staff were very friendly and helpful

Calvin Couples - 30/11/2018 AccorHotels certified review
« The hotel felt dated, and poorly maintained. »

The hotel standard was below what I have come to expect from a novotel. The facility seemed to be in dire need of some maintenance, (bedside lampshades glued to the wall, bathroom lights not fully screwed in, rust on floor lamp base etc). After our first night in the "superior" room we asked to be moved to a room in a better state, and found the room of a lower specification was in a slightly better state. The main pool, had grout missing from in between pool tiles, which ripped a pair of swimming shorts when they became caught up as I exited the pool. Many parts of the hotel require remedial painting, and the grounds appear to require mosquito fogging more regularly (like other properties in SE asia do) and one day we left the hotel at 5:35am and did not return until 18:00, and despite having the "please service my room" sign illuminated, the room was still unserviced upon our return. One night dining at the restaurant for Italian buffet night, the food selection was not worth the cost, with approx 30 minutes we were there no pizza was available and the chefs at the pasta station kept saying it would arrive soon. No drinks were available, nor was an order offered/taken by the restaurant staff, when my partner tried to get a bottle of water from a fridge onsite, she was told that was only available for members of a group that were dining later that evening.

Ruben H. Couples - 29/11/2018 AccorHotels certified review
« Stay was an neither satisfying or satisfying. »

The only complaint that I have is that the room that I was staying in was next to a hallway that had an exhaust from the kitchen or water plant. There was a very strong odor of fish and other foods which got to my room even if the door was kept close. For this reason we couldnt enjoy our stay because we couldnt sleep comfortably. Furthermore, we couldnt fully enjoy the personal pool that we had in our balcony because of the odor coming from facilities.

Jess Families - 28/11/2018 AccorHotels certified review
« very relaxing »

Our family had a great stay at the Novotel, the kids loved the kids club and activities, the food was great and the staff were all great.

Anonymous Friends - 28/11/2018 AccorHotels certified review
« Great location and facilities »

Great

Kirsty M. Friends - 24/11/2018 AccorHotels certified review
« Warm and friendly staff with good facility »

I like the whole envoironnent which is very relaxing, also the staff in there are helpful and friendly! I will definitely return if I visit Phuket again.

Brett Families - 24/11/2018 AccorHotels certified review
« Quality »

Got a room upgrade when I arrived from the airport late at night. Room service was quick that night. Yoga in the morning was pleasant and the pool was clean and pretty.

Matt B. Couples - 23/11/2018 AccorHotels certified review
« Relaxing and enjoyable holiday »

Very friendly staff, nothing was too much. Felt very well looked after. Breakfast plentiful each day and the facilities were lovely. Thoroughly enjoyed time in Spa. Only two areas that could be improved. Firstly crossing the road was tricky although there was assistance from staff. Secondly not being able to collect rewards for staying as booked through third party. Would feel more incentivised to book again with Accor group if this is possible.

Vincent Couples - 23/11/2018 AccorHotels certified review
« Relaxing Stay »

Welcome drink is too sweet for me! Other than weird smells outside the room, and sleeping with mosquitoes, nothing much to complaint about. The plunge pool is great, just a little cold, acceptable cleanliness and privacy. Bathroom got overly wet everywhere after shower. Would be best to have a spot outdoors for hanger by the pool.

Nyanhial N. Solo - 22/11/2018 AccorHotels certified review
« Miss »

My stay was mostly great. I had to pay extra to upgrade my room as it was not what I expected but other than that I was an an excellent stay.

Lucas Friends - 21/11/2018 AccorHotels certified review
« nice service »

Service is great, with prompt responses on all my requests. The only area which has room to improve is the breakfast. Choice of food is limited.

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