Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.5/5 1,519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,625 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,519 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jonathan &. M. B. Couples - 11/12/2018 AccorHotels certified review
« Excellent location and service »

Staff were all extremely friendly and efficient, especial mention for a young lady called Mint in the breakfast room. Food excellent too.

Pedro E. Families - 11/12/2018 AccorHotels certified review
« Yes it was good »

The staff where fantastic but the rooms smelt damp and the bathroom had like a sewage smell come out of it. Though everything else was good.

David Couples - 11/12/2018 AccorHotels certified review
« Comfortable, relaxing short stay. »

Very comfortable, excellent service from the staff and three swimming pools. Breakfast bar was very good and the free transfer to Patong much appreciated.

Jamiyandorj Families - 10/12/2018 AccorHotels certified review

It was very nice and kind service

Anna S. Couples - 10/12/2018 AccorHotels certified review
« Perfect stay for a phuket experience »

From the beginning till the end the perfect was just perfect. We came severel hours before check in, and after 16 hours of travel we were so tired, but the staff did what they could for us to get a room quickly which we did! Breakfast was delicious, hotel spa was amazing, the hotel in overall were perfect if your travelling with kids or not. The rooms spacious and very clean. The yoga and daily water arobic was a lot of fun. There are free shuttles to Patong 3 times a day from the hotel, (which I found as a great service addition) the entire staff was cheerfull, helpful, full of smiles and very nice. Should we ever go back to Phuket, I Will definetly want to stay here again!!!!

Kmp Families - 09/12/2018 AccorHotels certified review
« It was good »

The rooms were better than Graceland, staff were friendy, restaurants expensive.

Sagar P. Families - 07/12/2018 AccorHotels certified review
« Good beach side hotel with good housekeeping people only reception the men was rude »

Its a very good well maintained hotel with really good staff and also good housekeeping people only reception staff the male person was very rude and didnot give our rooms on time and also the bell boys are money minded even if the cabs are giving low rates they would tell them to say high rates.

Gloria Families - 07/12/2018 AccorHotels certified review
« Good experience like before »

This is our second time to stay in Novotel Phuket Karon. The reason for 2nd-time stay is the kid's area was perfect to us. My daughter enjoyed the bubble pool party, kids club activities and happy moment with other cute boys and girls. For me, I have tried a welcoming spa which is better than the last time. And also Thank you for the upgrade of our room, my daughter was very surprised that the room has the biggest teddy bear. If the bathroom could keep more clean and do some little touch up will be better, this is the only insufficient thing. May i know if your hotel have any membership can join? Thank you.

Anonymous Friends - 07/12/2018 AccorHotels certified review
« we were very satisfied with the accommodations »

We were very satisfied with everything except the price of food and drinks. We stepped across the street to eat on the beach for much less.

Lucas H. Families - 06/12/2018 AccorHotels certified review
« Very clean, excellent customer service. »

Love the hotel.

Huey L. Families - 04/12/2018 AccorHotels certified review
« Satisfyingly brilliant resort »

First night was a little underwhelming, from 4 stars down to 3. But after consultation with front desk regarding concern, our stay became 5 stars.

Greg Couples - 04/12/2018 AccorHotels certified review
« The staff were wonderful and professional. »

Everything was clean and very nice. There were no surprises and the hotel exceeded my expectations.

Anonymous Families - 03/12/2018 AccorHotels certified review
« Good »

Pleasant staff clean room

Cherie W. Families - 03/12/2018 AccorHotels certified review
« The personal service received is outstanding, the staff and facilities are definitely world class. »

The personal service received is outstanding, the staff and facilities are definitely world class. A new addition to the menu at Joe's was the calamari and it was absolutely delicious!! The welcome back I received made me feel so special and a valued customer on arrival and even when we were leaving there was a little treat left in our room the night before, which was a lovely surprise. The only addition needed at the Hotel is an ATM - it was very difficult to always ensure you had enough cash available if you needed to a taxi into Patong.

Marty Couples - 03/12/2018 AccorHotels certified review
« Great hotel in good spot »

Overall it was a great experience a wonderful family hotel. The food was good and the breakfast was great. Only thing is main pool is dated with lots of grout missing between tiles on bottom and walls. Also mould around stairs on tiles.

Piyush R. Couples - 03/12/2018 AccorHotels certified review
« Relaxing stay. »

Pleasant stay and good room. Property located right across beach and easily known to everyone.

Mehana Families - 03/12/2018 AccorHotels certified review
« Great family venue »

Fun filled and perfect for families. Buffet breakfast was assorted but the quality just wasn't there - I'd much prefer fewer items cooked well. The pools (incl our Private Pool) all need to be grouted - everyone in our family got cuts/scratches from various pools. The kids pool needed more mats for the slide. You need to accept Debit Cards so expenses can be charged to rooms - I've never experienced such a policy anywhere else in the world. If anything, it forced us to venture out and eat/drink at other venues. Cleaners were not consistent and on 2 separate occassions didn't even clean our room. Emma, Apple & the Security staff that helped us cross the road each day all need to be thanked - we really appreciate their efforts. Overall a lovely resort; but work is needed to make it fantastic!

Anu A. Families - 02/12/2018 AccorHotels certified review
« Relaxing »

All good

Anonymous Friends - 01/12/2018 AccorHotels certified review
« Ok »

It was ok but not outstanding. I found the beds too firm and the room a little tired. On the upside the staff were very friendly and helpful

Calvin Couples - 30/11/2018 AccorHotels certified review
« The hotel felt dated, and poorly maintained. »

The hotel standard was below what I have come to expect from a novotel. The facility seemed to be in dire need of some maintenance, (bedside lampshades glued to the wall, bathroom lights not fully screwed in, rust on floor lamp base etc). After our first night in the "superior" room we asked to be moved to a room in a better state, and found the room of a lower specification was in a slightly better state. The main pool, had grout missing from in between pool tiles, which ripped a pair of swimming shorts when they became caught up as I exited the pool. Many parts of the hotel require remedial painting, and the grounds appear to require mosquito fogging more regularly (like other properties in SE asia do) and one day we left the hotel at 5:35am and did not return until 18:00, and despite having the "please service my room" sign illuminated, the room was still unserviced upon our return. One night dining at the restaurant for Italian buffet night, the food selection was not worth the cost, with approx 30 minutes we were there no pizza was available and the chefs at the pasta station kept saying it would arrive soon. No drinks were available, nor was an order offered/taken by the restaurant staff, when my partner tried to get a bottle of water from a fridge onsite, she was told that was only available for members of a group that were dining later that evening.

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