Hotel - Novotel Phuket Karon Beach Resort & Spa
Novotel Hotel Novotel Hotel

Novotel Phuket Karon Beach Resort & Spa Hotel

4.5/5 1,474 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)


  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,374 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,474 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fatima L. Friends - 11/10/2018 AccorHotels certified review
« Beautiful clean hotel with friendly staff. »

Loved staying at Novotel. The staff were great! Friendly and very accomodating. They always had a smile on their face We arrived and got given the wrong room. This was fixed straight away with no hassles. Restaurant/Breakfast buffet food was great. Location was nice and quiet. I would stay here again and definitely recommend to family and friends.

Pieter O. Families - 11/10/2018 AccorHotels certified review
« Mr Pieter O. »

Incredibly satisfying stay...Staff very good indeed,and looked after my granchildren as thair own with care and love...letting the adults enjoy the facilities..You gardens,are immaculate,and accomodation world class also service .10 Special thank you to your resident medico, who took care of the injury to my leg when the pool side chair broke and I had a fall...... professionally attended thank him for me please. We will be back

Angie Friends - 10/10/2018 AccorHotels certified review
« Good. »

Tasty breakfast, nice swimming poor and good location.

Kerie S. Friends - 10/10/2018 AccorHotels certified review
« Everyone was so helpful and friendly it made for a lovely holiday »

It was a lovely experience from the friendly staff to the beautifully maintained grounds and pools.

Melinda Families - 10/10/2018 AccorHotels certified review
« Great location, fabulous kids club, fabulous service »

We had a great 6 night stay at the resort, our son loved the kids club (8 years of age), food at the resort was tasty but pricey, great cocktails especially during happy hour, good size room (family room), Karon town is a short walk away or a tuk tuk journey, the breakfast buffet is good but a bit same same after the first 3 days, my son cut his knee open and the resort Manager and GM bent over backwards to assist us, promptly sending a medic to our room who tended the wound and came back twice daily to re-dress the wound and as a sweetner, they delivered a PS4 console and 2 games to our room so our son could play in the comfort of the room rather than having to hobble to the kids club.

Damian S. Couples - 09/10/2018 AccorHotels certified review
« Very pleasant stay with friendly staff and great service. »

Overall very happy with the hotel. Service was great, very nice food available at all restaurants onsite served by very friendly and polite staff. When we arrived I thought i had booked a deluxe room with balcony, but had deluxe room at bottom level with courtyard with no view. Was extremely happy that mark down at reception was able to change our room the following day to a room on the 4th floor with pool view. Mark was very polite and helpful.

Christine Y. Families - 09/10/2018 AccorHotels certified review
« We enjoy our stay in Novotel Karon »

Nice room, full of kids facilities. Excellent services. Our family really enjoy our stay here.

Anonymous Couples - 09/10/2018 AccorHotels certified review
« it was great »

i went for phuket novotel for honeymoon

Pallan Families - 09/10/2018 AccorHotels certified review
« Just ok. not great »

Nothing great.

Melissa Families - 08/10/2018 AccorHotels certified review
« Very happy »

Very enjoyable

Sandy Families - 07/10/2018 AccorHotels certified review
« Fantastic place to stay with awesome pools »

We stayed in a large family room. It was quite musty and we told the staff and could change rooms but was too much of a hassle to move. Such friendly, helpful staff. About a 10 minute walk into Karon shops where there are plenty of restaurants and shops. Much preferred this area to crazy busy Patong but the hotel have a free shuttle going there 3 times s day. Would definitely stay again.

Trevor L. Families - 07/10/2018 AccorHotels certified review
« Excellent »

We have a lovely time, would like to thank the staff and everyone at the Novotel Phuket Karon Beach Resort and Spa for making our trip and enjoyable one

Herman D. Families - 07/10/2018 AccorHotels certified review
« Excellent service and facilities »

Great. Nothing to complain about. Aircon tripped out after a weather front but that was out their control and was reapired asap once reported.

Olivaw K. Friends - 05/10/2018 AccorHotels certified review
« Nice property but fell short in staff service »

Overall was satisfied with the hardware of the property such as the pool area,location and general ambience. However the sound proofing of my room was defective. This was due to poor workmanship during construction as the door did not fit the frame exactly and thus allowed traffic noise from the main road which my balcony was facing directly to enter the room. When I requested for a room change the guest relations officer at the front desk assured me the problem would be solved or a room changed effected. When I came back that evening nothing was done and no room change offered. The other issue was regarding your In Room Planet 21 programme. After qualifying for the first night I was told I did not qualify for the second night because I received 2 bottles of complimentary water from housekeeping. Even though my room was not cleaned and I did not ask nor receive any new towels or linen. To disqualify me from the programme for 2 bottles of water seems petty and childish. It took a lengthy discussion with the front desk and the manager to get this matter resolved. There was also a musty smell emanating from the pipes in the bathroom but due to the other issues I faced during my stay I was too tired to even bring this up. Your breakfast cafe was also not air conditioned. As a brand hotel I find the lack of air conditioning quite shocking.

Karen N. Couples - 05/10/2018 AccorHotels certified review
« Very good »

Friendly staff and great amenities

Lyn Families - 05/10/2018 AccorHotels certified review
« Fantastic family holiday resort »

Staff here were just wonderful when my husband became ill and was admitted to hospital. Staff could not do enough for me and were so caring and helpful. Would certainly come back again.

Michelle W. Couples - 04/10/2018 AccorHotels certified review
« Everything was clean comfortable and close to everything »

We found the staff very friendly and helpful. The overall hotel was extremely clean. We enjoyed the position of Karon beach being close to everything. Food offered was varied and fresh. We also liked your participation in the planet ark 21 leaving us to choose how much we needed from the room cleaning staff and in doing this giving back to us. We would have liked a little more information in our room about the hotel and surrounding areas in the form of a compodeum. I also would have liked a choice of some special gift packs such as special fruit or chocolates as it was our 35th wedding anniversary and there was only a fruit platter from room service and I wasn’t familiar with the area to get something. In saying this the hotel did decorate our bed with 25 years (they tried but it was 35) but we were very happy with their efforts. A few small things missing like a clothes line in the bathroom or on the balcony for wet swimmers. Our room only had a few hangers one of which was broken and the others had the paint peeling off all over our clothes. Lastly we found the pillows to be too soft and no spares in the room. Even if there was soft on bed a a firm one in the cupboard. This effected my sleep every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, it was a pleasure welcoming you at the Resort and that you had memorable experiences. We also value your suggestions that we will certainly address. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Theresia Families - 04/10/2018 AccorHotels certified review
« All staffs are amazing »

Nice hotel, good location, very friendly staffs, bad pillows, noisy Aircon

Dan Families - 04/10/2018 AccorHotels certified review
« We had a great time »

Kids entertained by the pools and slide, relaxing place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan, we love reading that you and family had such a great stay at the Resort and will look forward to welcoming you back soon! Warm regards, Jean Philippe Lovotti General Manager

P. M. W. Families - 03/10/2018 AccorHotels certified review
« Nice hotel with friendly staffs »

Overall hotel is very good and just cannot gain membership score for this stays as booking through Expedia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man W. P., We are so happy that you had such a great stay and will look forward to welcoming you back soon. For your next stay, you could contact us directly to fully enjoy the benefits from your loyalty membership, Warm regards, Jean Philippe Lovotti General Manager

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