Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.5/5 1,417 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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4.4/5 AccorHotels Rating 5,025 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,417 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 12/07/2018 TripAdvisor review
« Really nice hotel »

It was our 1st time at the Novotel Karon and we were pleasantly surprised. The staff a very helpful and happy to serve you. We got upgraded to a great suite with all the trimmings, beautiful soft white towels, bed turn down each night, extra water bottles, fruit bowl etc. although this hotel is not right on the beach it’s not far. It is a 15 min trip into Patong, as Karon town doesn’t really have anything to offer and there is no 7 eleven store close to the hotel. So stock up when you go to Patong

Dalma H. Families - 11/07/2018 AccorHotels certified review
« Nice resort with pools »

The hotel is nice, clean, well kept. Swimming pools are cool, we liked the one with slider. Hotel staff have been nice too. The only problem the location, as the hotel is nearby a busy road, so if you are going to the seaside, you have to go across the road and after walk quite a bit nearby a filthy channel (small river kind of). On the seaside there isn't any umbrellas booked for hotel guests. This also was a problem for us.

Justin P. Families - 11/07/2018 AccorHotels certified review
« Really nice staff and the hotel was very clean and in great condition »

Our family of 4 had a great time staying in our plunge pool room. Everything was clean and in great condition. The pools were clean and staff friendly. Would definatly stay again

Thinh H. Friends - 11/07/2018 AccorHotels certified review

Food at buffet is not various

Craig R. Families - 11/07/2018 AccorHotels certified review
« Always exceeds expectations »

Facilities are good but what makes this resort exceptional is the staff. We have been here 4 times and it only gets better. Room upgrades when available, late checkout and from reception to kids club staff are excellent .

Chenxiaobo/mohailing Couples - 10/07/2018 AccorHotels certified review
« Enjoyable »

The room is very clean and confortable, the dinner buffet also valuable with the reasonable price....in all, very good time in your hotel

Ey Families - 09/07/2018 AccorHotels certified review
« Wonderful holiday and stay »

Pros: Very helpful and friendly staff. Good service and food at pool. Very child friendly environment. Cons: Almost empty breakfast buffet during peak hours. Buffet replenishment took a very long time. To few hooks for clothes and towels in bathroom. No shaded area over kids pool

Cheryl M. Families - 09/07/2018 AccorHotels certified review
« Pool entertainment staff for kids are great! »

The people entertaining the children around the pool were great, they made the children, 11 and 12, feel included and the variety of entertainment for them was fun and varied. Unfortunately the wait staff generally were indifferent and unhelpful. The food at the dinner buffets were very ordinary. Breakfast buffet was good but very hot as the fans were inadequate and it was difficult to get a coffee.

Ashley Couples - 08/07/2018 AccorHotels certified review
« Staff were incredible »

My partner and I really enjoyed our stay the staff were amazing the place was always clean and well looked after the rooms were nice. Would go back

Felimazz Families - 08/07/2018 AccorHotels certified review
« Fabulous! »

Clean, comfortable and affordable!

Bianca C. Families - 06/07/2018 AccorHotels certified review
« Lovely for families »

Families have really been considered. It is not easy to travel with children with most people choosing to leave them at home. Novotel have thought of the whole family and not just stuck in a kids club as an after thought

Y G. Friends - 04/07/2018 AccorHotels certified review
« Great location, awesome staff, clean room and fantastic breakfast »

I could not have asked for better during our stay in Phuket. Even the 3rd party tours offered were great and exceeded our expectations. Will definitely stay here again next time I visit.

Jse Couples - 03/07/2018 AccorHotels certified review
« Enjoyed our stay »

The staff seems to be friendly and approachable. We only had 2 issues during our short stay. First, the housekeeping button is not functioning well so our room was not cleaned when we return. We had to call the housekeeping to inform them. Second, we requested at the front desk for a breakfast box the night before our early checkout. However, when we checked out, it was not noted but the front desk staff helped us and we still managed to get our breakfast box by waiting a bit longer. Overall, we’re still satisfied with our stay.

Ross B. Families - 03/07/2018 AccorHotels certified review
« best place to holiday in Karon Beach »

this is our third time at the hotel. what brings us back is the staff as they are always friendly and help us if there are any issues down to the smallest of things

Sabyasachi Families - 02/07/2018 AccorHotels certified review
« Not pleasant at all »

Staffs were rude at times. Will not say all.. Most of the male staffs for sure. Only guy who was always smilling and ready to help was the security guy from securitas and he is outsourced.

Dean Families - 02/07/2018 AccorHotels certified review
« Wonderful »

We had a amazing holiday at the hotel, the staff are helpful and friendly and the hotel is beautiful and clean.

Naveen B. Families - 30/06/2018 AccorHotels certified review
« It was a great experience. The proximity of the Hotel to the beach was an enjoyable facto rbesides the pool »

Stay was nice and the staff was cordial. You may like to introduce more (vegetarian) vegan items in buffet breakfast as well as in the Menu. Room numbers were also erratic. (floorwise) so we always landed on different floor. Pool timings may be increased Overall enjoyed the stay

Peter D. Couples - 28/06/2018 AccorHotels certified review

On arrival we went to the sports bar to be greeted by Jo the barman. In my opinion he does not have the people skills to be working behind the bar more interested in talking to friends and watching the TV. When power went out in our room I was amazed that there was only power to your commercial area's. What about the customers in their rooms some had little children. As this is an ongoing occurrence it needs to be addressed. If not for Henry and Palm in particular we would have left and gone to another hotel.

Aarti M. Families - 28/06/2018 AccorHotels certified review
« excellent »

loved every bit of it..whenever we return to phuket our first choice of stay will be novotel

Ligia P. Couples - 28/06/2018 AccorHotels certified review
« Satisfied customers »

We stayed at the Novotel Karon for 10 nights and had a great time. The hotel is great for families with young kids, there is a kids club, lots of activities with the recreation team and kids pool. We had a deluxe room with king size bed. The room is very spacious and had lots of storage.The bed is huge but a little hard,pilllows are nice and low. Our room faced the main (busy) road but the noise did not bother us too much. The pools are great but need a bit of attention as the grout is coming off and some tile bits are sharp, also the other pool was a bit dirty. Room was cleaned daily and housekeepers did an awesome job replenishing our amenities and complementary water every day. The staff is really friendly and helpful even with the laguage barrier they try their best to help us. My only negative point was the breakfast, with the huge availability of fruit in Phuket we felt like the buffet could benefit with more variety of fruits. There was only pineaple,papaya,watermelon and dragonfruit and after ten days eating the same fruit it got a bit repetitive. Same goes for the bakery, not too much veriety but it was ok. The hotel is located a fair walk to the main street where the restaurants,bars and shops are, but for us it was fine as we did not mind the 10 min walk. We didn’t eat at the hotel restaurants but we got pizza from the bar and it was amazing!!! All in all we had a great time and would go back! Thanks Novotel karon!

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