Novotel Phuket Karon Beach Resort & Spa Hotel 4 stars

TripAdvisor rating 4.0/5 1,772 reviews
Novotel Phuket Karon Beach Resort & Spa
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+ 22 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Every room has a balcony or terrace including free WiFi

  • Ideal location a short stroll from the beach and local shops

  • Relaxing spa treatments/massages and fitness centre

  • Indulge in our unique beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Novotel Phuket Karon Beach Resort & Spa

568 Patak Road Karon
Muang Phuket
83100
phuket
thailand

Tel: +6676358666

Fax: (+66)76/358645

Contact email

Check-in from 14h00

Check out up to 12h00

  • HIGHWAY :   4

  • By plane

    PHUKET AIRPORT At 49km / 30.45 miles - Shuttle paying

GPS :7.853611, 98.292778

Our accommodations

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

Standard Twin

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard

  • Max. number of persons: 3
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Twin

  • Max. number of persons: 3
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior

  • Max. number of persons: 3
  • Area: From 28
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Deluxe

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Family Fun Room

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Romantic Plunge Pool Room

  • Max. number of persons: 3
  • Area: From 28
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Suite

  • Max. number of persons: 4
  • Area: From 52
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Family Fun Suite

  • Max. number of persons: 4
  • Area: From 52

Plunge Pool Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

HORIZON

Type of cuisine: International

Offering Breakfast, Horizons features a true international and Asian buffet experience with an open-plan seating and show kitchen.

JOE KOOL'S POOLSIDE GRILL

Type of cuisine: International

Chill-out in the al-fresco area of Joe Kool's offering casual poolside dining with pizzas, pastas, burgers and local snacks. From 18.30 to 21.00, enjoy decadent evening theme buffets.

Lunch

11:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ocean's Restaruant

Type of cuisine: International

Experience authentic Thai and Asian cuisine in Phuket at the Ocean's Restaurant at Novotel Phuket Karon Beach Resort. Our Chefs have come up with a menu of the most popular and sought after Thai and Asian dishes for you to experience during your stay

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPIONS SPORTS BAR

Photo non contractuelle / Strictly non binding

Keep updated with the latest sports action from all around the globe in the relaxed surroundings of our lounge bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of beverages at our Pool Bar, which also serves light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,569 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,772 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great

Customer review rating 4.4/5

Ben Families - 16/10/2019 AccorHotels review

Excellent. Staff were very friendly, informative and always helpful when asked. They were very patient and friendly with the children as well.

7 Days in Karon

Customer review rating 4.4/5

Cindy C. Families - 14/10/2019 AccorHotels review

Overrall the hotel was lovely. But the staff were not as friendly as they should be as hotel staff and the communication was not good as their english not up to standard. The on site drinks and food were ridiculously priced vs other restuarants, which i find unnecessary.

Promising at first and then disappointing breakfast and no communication about a power outage for 1 full day

Customer review rating 4.4/5

Anonymous Families - 13/10/2019 AccorHotels review

Average stay. Towels had a bad odour. Breakfast was too busy and noisy.

8 Days is Karon

TripAdvisor rating 4.0/5

315cindy Family - 13/10/2019 TripAdvisor review

Overrall the hotel was lovely, I did find the staff struggled with the english language, so communication was not easy. Also there lacked a friendliness by staff members across the board, from cleaning staff to reception.

Great stay!

Customer review rating 4.4/5

Saf Families - 12/10/2019 AccorHotels review

The staff at the hotel are exceptional. Truly welcoming and warm and doing everything they can to meet our satisfaction. Even at the restaurants. We were very happy with the room and amenities. It is a beautiful hotel. The kids entertainment was really amazing as well as the staff there. The acoustic singer at the bar is phenomenal and we enjoyed his singing every night. We were thankful though, that it ended by 9pm so we could get some rest. The only thing that could be better is the WiFi signal in our room was very low, allowing only basic WhatsApp text. It was slow and painful for anything else. The way leading to Oceans restaurant could have ramps to be more wheelchair/stroller friendly. Special mention to Don and Addi - allowing us a late check out as we had a baby it made our life much more easier!

Dear Saf, we were delighted to welcoming you at the Resort, and so happy that you had a great stay. We will look forward to welocming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Good

Customer review rating 4.4/5

J. L. S. Families - 08/10/2019 AccorHotels review

Service was good only thing is room cleaning need some improvement and timing.

not too good

Customer review rating 4.4/5

Mqo Couples - 07/10/2019 AccorHotels review

first I can’t use my email address to get my member points. Then when I shower in my room. There are two strangers just use their room card into my room. This is unbelievable. And the staff didn’t give me a good explanation. Finally in the last day, there is no electric in the room from 9 am to 5 pm. This is also incredible.

It was okay

Customer review rating 4.4/5

Rk Families - 07/10/2019 AccorHotels review

Had to request housekeeping every day I was there to come clean the room. Food was good. Hotel looked a little dated from the pictures.

Very pleasant

Customer review rating 4.4/5

Nigel C. Families - 07/10/2019 AccorHotels review

Very good. Staff friendly and helpful. A very enjoyable stay.

Dear Nigel, Our Heartists are dedicated to create experiences our Guests Love, and it is our pleasure that you had such a relaxing time. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Beyond happy

Customer review rating 4.4/5

Iamfarrel Families - 06/10/2019 AccorHotels review

It was a hassle free check in upon arrival. Staff was prompt and diligent. Room was spacious for my boy to run around. Very clean and worth the money!

Dear IamFarrel, We were so happy to welcoming you at the Resort, and love reading that you had such a great Familiy Time. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Absolutely perfect!

Customer review rating 4.4/5

Caroline Families - 06/10/2019 AccorHotels review

We all totally loved our holiday at the Novotel Karon Beach. The hotel is beautiful, the pools are wonderful and there are so many activities for kids and fitness classes and yoga for adults. The buffet and restaurant food was great and all the staff were so friendly and helpful. We thought your planet 21 eco-friendly option of earning points for not having your room cleaned was brilliant.

Dear Caroline, We are so happy that you had such an amazing stay with us, and also shared our commitment to contribute to a sustainable environment. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

GREAT HOLIDAY

Customer review rating 4.4/5

Sue S. Couples - 03/10/2019 AccorHotels review

WE HAD A GREAT TIME STAYING AT THE NOVATEL, WE WILL COME BACK FOR SURE

Dear Sue, Many thanks for choosing Novotel Karon for your Holidays and love reading how much you have enjoyed your stay. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

Novotel the best located stay n Phuket

Customer review rating 4.4/5

Amit D. Families - 30/09/2019 AccorHotels review

exceellent stay, good hospitality

Our stay at Novotel

Customer review rating 4.4/5

Anonymous Couples - 29/09/2019 AccorHotels review

We stayed here on our final two nights of our honeymoon. The staff were lovely, the room was very nice, and the hotel is only a short walk to some great bars and restaurants. We were a little disappointed that nobody at the hotel had wished us a happy honeymoon, but other that this is was a nice place to stay and we would stay again.

Unhappy

Customer review rating 4.4/5

Queen Couples - 23/09/2019 AccorHotels review

The front desk lady was friendly but she has failed to take into consideration of my request on types of room. I have informed her that, i do not want any end room or last room or room next to the walkway or connecting room and pls give me a room with swimming pool view.. And yet I was given a connecting room with swimming pool view and I have request to change to the desired room and, I was assigned to another room - a room next to the walkway and with the balcony that looking at the roof of the buildings and walkway - terrific bad view! During the check out, we asked for taxi. The counter mentioned that, they only provide hotel taxi and in the event i would like to get a local taxi, i have to haggle by the roadside on our own and we shall then negotiate the price. speechless.

Lovely Family Resort

Customer review rating 4.4/5

Yihyi H. Families - 23/09/2019 AccorHotels review

This is a great family resort with 3 outdoor pools and a children play area. The main restaurant opens long hours all day which is great for travellers that are not used to the heat yet. The staff are friendly and the food is very tasty. Although the food is pricy, it is competitive with the nearby eating out area. Children’s meal are almost the same price of adult meal. The location is great with sandy beach just across the road with help to cross the road and short walk to some shops and markets and restaurants with a 7/11 which is most convenient. Love the coconut drinks stall right in front of the beach. There are a few disappointment unfortunately including the hotel can’t organise for airport transfer on arrival unless you provide for credit cards details over the phone or email which is not in accordance to most credit card providers rules. We hired a suite with plunge pool at ground level unfortunately only to find out that the sliding door to the pool is not lockable after settling in which is not great for safety especially you have a walking under two. They did help us to switch room after that but it was exhausting especially when we travelled all the way from London (plus transit). The plunge pool Jacuzzi wasn’t working the first few days.

Kids friendly hotel

Customer review rating 4.4/5

Gc Families - 18/09/2019 AccorHotels review

Pro: Friendly and helpful staff. Kids enjoy the kids club and activities. We were allowed for late check-out upon request because we took the night flight. I had relaxing spa in the in-house Spa. Con: Room's floor felt sticky upon 1st enter the room. One of the kid's bed was covered by sands. The house keeping did the deep cleaning after we complain about that. Most of the pillows have stinky smell.

Relax

Customer review rating 4.4/5

Lin Couples - 16/09/2019 AccorHotels review

Good service, big room,enjoy myself in the plunge pool but it will be much more better if there is more privacy for the plunge pool .

Very pleasant and fun experience

Customer review rating 4.4/5

David B. Business - 16/09/2019 AccorHotels review

The staff was extremely helpful and genuinely cared for you during your stay.

Great resort with lot of options , loved it. Breakfast was average

Customer review rating 4.4/5

Suraj S. Families - 16/09/2019 AccorHotels review

The stay was amazing Wish we had more days in the lovely resort. Felt welcomed in all the places Food was okay , even there was variety, it lacked something unique.

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