Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

4.0/5 1,591 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)


  • Breakfast
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,911 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,591 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
J T. Couples - 13/03/2019 AccorHotels certified review
« Disappointing room »

Average... pool water did not look inviting external filtration being used. Room not up to expectation needed updating

Robert P. Couples - 13/03/2019 AccorHotels certified review
« Perfect »

Clean and friendly staff.

Anonymous Friends - 13/03/2019 AccorHotels certified review
« not happy with my stay »

The staff maybe more friendly in the reception. I have been asked to show the credit card itself. Maybe it is hotel policy. What if some one else paid on my behalf or i did not take my credit card with me to holiday. I fully paid the amount 2 months ago. They requested to withdraw money again as trial with my credit card to see if the name on my ID is same with the name stated on the card. There is no service to patong or any other closeby areas as stated in The hotel taxi prices are exaggerated. We had to ask for the cleaning of the room several times. there was not even toothbrush in the bathroom which is a main thing in a 4-5 star hotel. You have to ask for everything. There were mosquitos in the room. Before we stayed in a cheaper hotel in patong and never experienced that. In the breakfast, the empty plates stayed on the table until we took it to the personnel. The tea was cold and each time we had to ask for it , it was not self service like coffee. I would not stay again or recommend to anyone.

Rutchaporn C. Business - 13/03/2019 AccorHotels certified review
« Highly impressed for a well norm and practice of Novotel Karon services , by staff and culture established »

-Staff are all in a good standard services practice , welcome , nice, humble , helpful , knowledge of the job doing. - Those are appearing with in Hotel services to guest (front desk, staff who carrying bag, staff with room services, staff at restaurants) , as well as same culture appearing with Novotel Karon back office staff all. - Pls. keep good kind of standard and culture forever Thank you so much .. great chance for me to visiting.

Adeline Friends - 13/03/2019 AccorHotels certified review
« Friendly Staff & Nice Environment »

Overall was pretty satisfied except we find the swimming pool is not clean and the chlorine is very strong. the selection of breakfast buffet was extremely good and lots of varieties.

Anonymous Families - 12/03/2019 AccorHotels certified review

It was goid

Ben Families - 12/03/2019 AccorHotels certified review
« Great Family Holiday »

Everything a family with young children needs! Staff are helpful and the place is safe and secure. Lots of facilities and good breakfast

Harbinder S. Couples - 12/03/2019 AccorHotels certified review
« Ok »

Breakfast was not well organised. When we had gone to get food and got back to the table staff had given the table away to others. Room was not provided with enough daily complimentary water

C. E. H. J. Couples - 11/03/2019 AccorHotels certified review
« Comfortable room and friendly staff »

Good feeling and staff very friendly.

Sergei Solo - 11/03/2019 AccorHotels certified review

Everything was good but first 2 days i have to live in a room with very bad smell of garbage outside, so i couldn't even open my balcony. And after i got another room everything was nice.

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Overall was great! »

The room was very outdated.

Joseph C. Couples - 10/03/2019 AccorHotels certified review
« Joseph C. »

The pool is access pit I have never seen a pool so dirty with scum floating around the pools edge you could not see bottom and mostly opaque my wife got a bacterial infection from pool as soon as we stopped swimming it went away after 5 days One of your front desk ladies was too officious and arrogant

T. Families - 10/03/2019 AccorHotels certified review
« Excellent value and great room with great staff »

Great hotel, great staff but pool is in desperate need of repairs. Constantly hurt feet on broken tiles all holiday which was unpleasant

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Good »

It was a good experience. We did have issues with our rooms

Rob Couples - 06/03/2019 AccorHotels certified review
« Nice rooms »

Had a great stay here enjoyed the different buffets on offer.

Vincent Families - 05/03/2019 AccorHotels certified review
« Amazing »

Over our expectations

Joe R. Families - 05/03/2019 AccorHotels certified review
« great hotel »

my stay at novotel karon beach was amazing, the staff could not do enough to help us , the kids club is one ov the best we have taken our 5 year old twin boys too, i have been to thailand for many years, and this hotel is defiantly one ov the best hotels I've ever stayed in..special thanks to pauula for everything you done to make our stay so enjoyable...

Anonymous Couples - 05/03/2019 AccorHotels certified review
« Had higher expectations »

Everything was as promised, but for some reason I was slightly disapointed. Did not have any problems with anything, other than the prices of the hotel services and bar/restaurant foods/drinks being very high.

Mri B. Couples - 05/03/2019 AccorHotels certified review

Comfortable and satisfying stay.

Ritesh K. Couples - 04/03/2019 AccorHotels certified review
« Honeymoon stay »

Well professional staff and nice location good breakfast

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