Hotel - Novotel Phuket Karon Beach Resort & Spa
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Novotel Phuket Karon Beach Resort & Spa Hotel

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4.5/5 1,358 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,717 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,358 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Grace M. Couples - 19/04/2018
« Amazing hotel »

Receptionists were fantastic as were all staff, lagoon pool was amazing

AccorHotels certified review
Kerry S. Friends - 18/04/2018
« Perfect. Great service and very friendly. Clean and would definitely recommend. »

I had a very enjoyable stay. We had a room with our own lap pool. Very private and did wonders for my aches and pains after a hip replacement. Very family oriented with so much to occupy the children. Great breakfast with lots of variety of foods.

AccorHotels certified review
Janette S. Couples - 17/04/2018

We were moved into a sister hotel for the first part of our stay due to technical difficulties unsure of reason hotel was nice but didn’t have enough time to find our way around the town

AccorHotels certified review
Arpakorn W. Families - 17/04/2018
« Good for family trip »

Kids had so much fun especially the pools. Breakfast is ok , more choices but i thought omelette i ate was too salty. Room was clean and cozy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apakorn, It was a pleasure welcoming you and family at the Resort, and delighted that you had such a great time! Our 'Heartists' have a passion to create experiences our Guests Love and it was a pleasure that you could have experienced their genuine sense of hospitality. We will look forward to your next visit, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Eduardo S. Friends - 17/04/2018
« Amazing, sunny experience »

It was all that I needed.

AccorHotels certified review
Tao Families - 16/04/2018
« Good experience for family holiday »

Love the hotel swimming pools and Thai massage. But the ground floor room was smelly (changed to 4th floor after 2 nights). Very hard to cross the road in front of the hotel, which is very dangerous.

AccorHotels certified review
Jelly Families - 16/04/2018

Overall was satisfied with our stay with 2 gals (3 years and 1 year old). Staff was very friendly to us, the food was good. Based on the high room rate, i was not satisfied with the unfriendly use toilet with high bath tub which your hotel used to promote as kid's friend hotel. It was extremely dangerous for me to carry my kids in and out from the bath tub, due to caused by the slippery. Hopefully in future you will look into this design and which should not happen into other hotel as well.

AccorHotels certified review
Stephane S. Families - 16/04/2018
« good but could be better »

The stay was good. a bit disappointed compared to others novotel I've been (no toothbruah, no razor, smelly pillows, smelly water from the private swimming pool, room clean but dust under the bed, rust on the lamps, etc). Some people from staff were super friendly, some were a bit arrogant. The guitar player at the swimming pool were amazingly good and nice. The annoying emails for the payment as well (because I dont know why, I can book all hotels in the world with my Credit card, except accor group ...

TripAdvisor review
Family - 16/04/2018
« Thailand Spring Break Vacation »

It was an exceptional experience. We will be loyal Accor/Novotel guests from now on. Everything about our stay was wonderful, the staff, food, cleanliness, and our room was absolutely amazing. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriela, Thank you for your wonderful feedback. We love reading how much you have enjoyed your stay at the Resort, should it be for the Facilities and design of the Resort or the comfort of our room, but most importantly for the dedicated attention from our Teams. We are very happy that you enjoyed the food at our resort and I shall not miss sharing your praise with the Culinary team. As we aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays with us. We are long forward to seeing you enjoy your holiday home again. Warmest regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
June Couples - 15/04/2018
« Nice hotel »

Restaurants and hotel facilities was good. The cleaning of the room needs to be improved. The room we initially was allocated to the air conditioner had a mouldy smell but was moved to another room the next morning. The 2nd room was better but still had a mouldy smell.

AccorHotels certified review
Charlene Families - 15/04/2018
« Lovely and relaxing »

The room and plunge pool were amazing and so too the main pool with bar, except the tiles as they sometimes hurt my toes. All staff were pleasant and provided great service. The food and drinks all high quality too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlene, We are so happy that you have enjoyed relaxing holidays in the comfort of your Plunge Pool Suite, and enjoyed the Quality of our offerings, with the great service extended by our 'Heartists'. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Tubi Families - 15/04/2018
« Was very nice, and we enjoyed our stay »

The hotel staff were amazing, so kind and friendly. Hotel is very clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tubi, it was a pleasure welcoming you at the Resort, and delighted that you had such a great stay, and could have enjoyed the genuine sense of hospitality of our 'Heartists'. We will look forward to your next stay, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Mohini Families - 14/04/2018
« Amazing »

It was truly amazing the staff were excellent especially Toto, Mark and the pool bar staff. I would highly recommend the Novotel to all my friends. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohini, Our 'Heartists' are dedicated to create experiences our guests Love, and it is our pleasure that you could have enjoyed such great holidays! We will look forward to your next stay with us, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Anne Families - 13/04/2018
« Great Holyday »

Great hotel, it was perfect for holiday with children. Great kids-world, three pools and restaurants. The superior-room was nice, and big enough for a family. We loved to stay there, and the people working in kids-world, joe-kools and champions was fabolous. - the breakfast was quite easy. Too much people and we had to wait long for table and some of the food. Food and drinke was expensive at the hotel. If you walk 5 minutes down strees, you can buy the same food less than half price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, it was a pleasure welcoming you at the Resort, and delighted that you have enjoyed the genuine sense of hospitality of our 'Heartists'. We love reading that you have enjoyed the great location of the Resort in the Karon district. Could we also share that we do propose happy hours for beverages and for food, as well as great offers such as MyResort so you could enjoy more for less. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Renze D. Couples - 13/04/2018
« Friendly service »

Warm friendly and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renze, Many thanks for choosing Novotel Phulet Karon for your Holiday destination, and delighted that you have enjoyed the genuine sense of hospitality of our 'Heartists'. We will look forward to your next stay with us, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Vanessa Families - 12/04/2018
« Welcoming, friendly and relaxing »

We very much enjoyed our stay. A much needed holiday which the facilities of the pool and spa provided the ideal setting for relaxtion. The staff were fantastic who were friendly and only too happy to assit. We required medical assistance which was provided with no problem. The additional children's activities of superhero, characters and Kids club our children loved. We thought the option of choosing not too have room serviced with incentive of a voucher was a brilliant idea. Minor suggestion would be to see a recycling of plastic bottles of water with option of a water refill station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa, We were so happy to welcoming you and Family at the Resort, and love reading how much the Kids have enjoyed the Fun activities and our Super Heroes around the Resort! We indeed suggest programs to contribute to a sustainable environment and glad that you have joined it. Most importantly, our 'Heartists' are dedicated to create experiences our Guests Love and we do hope that we will have the chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
@b33r Families - 12/04/2018
« Good Location, Good Breakfast, highly recommended with family (kids under 5) »

Good Breakfast Highly recommended with Kids even under 5 years Good pools for both adults and kids Very close to Karon Beach Welcoming Staff Neat and cosy rooms.

AccorHotels certified review
Angela T. Couples - 12/04/2018
« very happy »

Very happy with staff, service and rooms. Couldnt have asked formanything more. Staff very helpful and friendly. Room was everything we needed. Only negative was hardness of the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, We were so happy to welcoming you at the Resort and delighted that you had such a great stay. Our 'Heartists' are dedicated to creating experiences our Guests Love and it is our pleasure that you could have enjoyed their genuine sense of Hospitality. We do hope that we will have the chance to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Demi Families - 12/04/2018
« Great resort with friendly staff »

Resort was very clean, good rooms, good pool areas, good food and most importantly friendly staff especially Peach who was in charge around the pool area. He would always go out of his way to make sure we were comfortable and the kids were happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demi, It was a pleasure welcoming you at the Resort and delighted that you could have enjoyed the dedicated attention and genuine sense of hospitality of our 'Heartists'. We will look forward to welcoming you soon, Warm regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Mardi A. Couples - 12/04/2018
« Relaxing »

Very relaxing exactly what we were looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mardi, Many thanks for choosing Novotel Phuket Karon for your holiday destination and Love reading how much you had a relaxing stay. We will look forward to welcoming you back soon, Warm regards, Jean Philippe Lovotti General Manager

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