Hotel - Novotel Phuket Karon Beach Resort And Spa
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Novotel Phuket Karon Beach Resort And Spa Hotel

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4.5/5 1,214 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Buffet Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Buffet Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,087 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort And Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,214 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nicole Families - 05/12/2017
« A fantastic tropical break »

Our rooms were wonderful - with the plunge pools adding a relaxing element. We could cool off whenever we wanted and the sound of running water was calming. The main pool area was fantastic with activities to keep the children busy and enough loungers for just kicking back. Our favourite place was Joe Kool's where we could just hang out, drink beer and play snooker. The buffet breakfast had lots of delicious options.

AccorHotels certified review
Melissa Families - 04/12/2017
« Relaxing and Rejuvenating, great family holiday. »

This was our first Family holiday and we could not have ask for a better trip. On arrival we were greeted with drink and such a warm reception. our room was immaculate, I especially loved the boys and girls quilt sets for my children they were so happy. The food was absolutely delicious, and the different themed nights were great to have some food to make you feel like you weren't just having Thai food. The buffet break was outstanding, so many choices and loved the fresh omelettes made to order. No one can complain about beautiful weather, cocktails by the pools while the kids are swimming all day long. The staff were so receptive and helpful. They also took the hassle out of planning tours and trips and organised it all for us, which was so helpful. My only complaint about the hotel was water pressure in the shower and pillows (not full and fluffy), other than that I could not complain. One the final night my husband and daughter were sick from food eaten outside the hotel. The concierge extended our check out until we had to leave for airport, send over a medic to give some medicine, provided complimentary bread, extra water and hydrolytes. we were so impressed in the service as there is nothing more worrying about needed to leave on a long flight home when your not feeling the best. We thoroughly enjoyed our stay and look forward to returning in the near future.

AccorHotels certified review
Chris Couples - 03/12/2017
« Great value »

Staff were friendly and the facilities were great considering the accomodation cost.

AccorHotels certified review
Babak G. Families - 03/12/2017
« Mr Babak G. »

Apparent from dinner and lunch food quality other services was great. I believe , The pool bar man needs to be trained regarding costumer service and how to communicate with costumers. Also need to be able to offer more available options. Language barriers is the main issue. The poll structure needs to be repaired. All the joints has to be filled to avoid the risk of injury. Generally buildings need more maintenance.

AccorHotels certified review
Imran J. Families - 02/12/2017
« It was just an OK experience »

The people were nice and friendly and Paulla who welcomed us from day one was great. However the overall experience in the Resort was just ok compared to our other resort stays. Wish there was a bathtub in the room. Thought the resort was on a smaller scale. Breakfast place was like a market place with lulewarm deco, so so choices for food and noisy street. Getting to the beach was also a huge hassle, rather dangerous especially with young children. The bathroom could do with a roller blind on the outside to allow guest to close the window for some privacy. There was a day where we experienced blackout for 4 hours. We were informed that it was an external problem that caused the power outage to the whole street. But nonetheless, nothing special was done to make us feel better about the whole incident.

AccorHotels certified review
Simon Couples - 02/12/2017
« It was a lovely experience »

The room was very high quality and a pleasure to stay in and would most definitely stay at Novotel in Karon Phuket again. Only bit of feed back for the management I can say is to look at re-grouting the pools as some grout has worn away and the tile edges can be sharp in some places.

AccorHotels certified review
Anonymous Families - 30/11/2017
« It was good experience »

Staff were friendly and helpful, food was good

AccorHotels certified review
Rex Families - 29/11/2017
« Good, but not as good as last visit in May 2016 »

We were impressed during our first visit (in May 2016 if I remembered correctly). But our recent visit (from 23 Nov to 26 Nov 2017) was not that good. The staff are still nice and helpful, but some problems we experienced: 1. on arrival, there was no electricity, though back some time later. 2. on second day, there was no water in the morning 3. some of the pillows provided were really smelly. Overall we are happy but we do hope it could improve.

AccorHotels certified review
Mariam Couples - 29/11/2017
« Dr »

Location was excellent. Beach was amazing. Room was always cleaned well. Staff were friendly. However, food was a problem as the hotel does not cater completely for halal. It would be nice if we could have our dietary requirements discussed with chef beforehand and the hotel should have a system in place for this.

AccorHotels certified review
Nicholas L. Couples - 29/11/2017
« It was very good »

Friendly staff - especially restaurant Manager Pom (not sure name - short lady)

AccorHotels certified review
Christina Families - 28/11/2017
« Good amneties. Relaxing. »

Aim of staying in this hotel in Karon was to relax and it absolutely did its job. The hotel also met all of our special requests including getting a ground floor room. We got upgraded to a room just opposite the pool which was so convenient. Breakfast was nice and high quality.

TripAdvisor review
Couples - 28/11/2017
« Great hotel »

Room was excellent - we had a private plunge pool and a large outdoor area which was fantastic. The two hotel pools are also really nice. The staff were very friendly and the breakfast was great - best bacon in Phuket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued customer, Thank you for sharing your feedback online. We always love to read how much you have enjoyed your holiday with us. We are delighted to hear that our resort facilities, pool, breakfast and also our friendly team members could make you happy during your recent stay. And we definitely look forward to welcoming you back in the future for much more great moments. Please feel welcome to contact me via jp.lovotti@accor.com as I would be glad to help you design your next stay with us. Warmest regards, Jean Philippe Lovotti General Manager

TripAdvisor review
Family - 26/11/2017
« Great family resort »

We stayed here with another family and found the resort very good for kids offering different pools and activities. We were in a family suite which was good for 2adults and 2kuds. Downside very hard beds, lumpy pillows and English not strong with staff which made it hard to communicate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leesa, Thank you for sharing your wonderful feedback on TripAdvisor. We love reading how much you and your family have enjoyed your stay at the resort, should it be for the facilities and design of the resort, but most importantly for the dedicated attention from our teams. As we aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays at our resort. Regarding your feedback about English communication skills of our team members, be sure that I am taking your remarks into account for further improvement, and I will emphasize on staff training to address this matter. And please feel welcome to contact me at jp.lovotti@accor.com, I would be happy to assist you in the organization of your next stay at Novotel Phuket Karon. Warmest regards, Jean Philippe Lovotti General Manager

AccorHotels certified review
Easytraveler Couples - 24/11/2017
« Nice and relaxing environment »

The staff was excellent and the facilities were nice.

AccorHotels certified review
Rach Families - 24/11/2017
« Nice hotel, water slide and different pools were excellent. »

The kids had a fantastic time. They loved the waterslide and been able to watch a movie in the kids club when they wanted to. Food was good and people easily around to assist you. We liked the Asian night and the BBQ night at the hotel. All different types of restaurants for variety of food. We all loved the variety at breakfast, especially the speciality breads.

AccorHotels certified review
Brooks Couples - 23/11/2017
« Fantastic »

It was relaxing, decadent and enjoyable.

AccorHotels certified review
David17 Couples - 23/11/2017
« Our honeymoon stay was fantastic! »

Everyone was very friendly and went above and beyond for us, especially when my wife got food poisoning from an island tour. The restaurants were all delicious and the pool a lot of fun. We received great massages at the spa also. I would highly recommend the Novotel Karon Beach to others.

AccorHotels certified review
Jenni Couples - 22/11/2017
« Great »

Great place with absolutely great staff

AccorHotels certified review
Ibraheem A. Couples - 21/11/2017
« Helpful staff »

Good

AccorHotels certified review
Rowen A. Z. Couples - 20/11/2017
« Very clean resort with kinda staff . enjoyed and would stay again ! »

we loved the resort and it was so clean and neat , all the staff were so kind and always willing to help. we enjoyed it very much and would stay again, the only thing we would change is the room as we only had a standard and the price went up a lot to have the room with pool

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