Hotel - Novotel Phuket Karon Beach Resort And Spa
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Novotel Hotel

Novotel Phuket Karon Beach Resort And Spa Hotel

568 Patak Road Karon  Muang Phuket 
83100  PHUKET
THAILAND

1,129 reviews
TripAdvisor Rating Based on 1,129 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • PHUKET AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years: Parental supervision required
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Beach and water sports (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

  • 224 rooms
  • 224 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,653 reviews

Our guest reviews for Novotel Phuket Karon Beach Resort And Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,129 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Amit S. Families - 18/08/2017
« Mr Amit S. »

Wi fi & internet service was absolutely bad. experienced no connectivity several times.

AccorHotels certified review
Alan Families - 16/08/2017
« Takes the romance out of holidaying »

While the rooms are comfortable and clean the whole experience of staying at this NOVOTEL does not leave a good memory. Just seems too mass produced and you don't feel like an individual customer. Just one of the masses on package holidays on a factory line. This was reflected in the staff attitudes of the hotel. One day we went out for 7 hours seeeing sights only to come back to find our rooms not cleaned or serviced. With two babies I found this unacceptable. Transport to places over Phuket is also challenging when you stay here. Seems they have their own transport company that over charges when you want to go anywhere. I think hotel choices in Bali and Indonesia provide better value and service. Finally when you book you get bombarded with emails before and after promoting there group that you have to just put into junk email box.

AccorHotels certified review
Ant Business - 16/08/2017
« Convenient & comfortable »

Clean room and place, nice staff, great service

AccorHotels certified review
Maher Families - 16/08/2017
« Area manager »

Very nice I enjoyed alot with my family

AccorHotels certified review
Ross W. Couples - 15/08/2017
« Let down by the facilities »

The hotel unfortunately didn't live up to its reputation in regards the private plunge pool suites. Open walkway and fishbowl room meant no privacy at all. However to offset this disappointment, the staff went out of their way to assist whenever asked. Lack of restaurant choice (both number and menu selection) meant that we dined outside the hotel a few times, rather than in house.

AccorHotels certified review
Kiri Families - 14/08/2017
« Very Good »

It was good. Some staff friendly, others not so. Bathrooms are a little old in the rooms and need to be upgraded, but overall very good.

AccorHotels certified review
Anonymous Families - 14/08/2017
« Great hotel for the family »

Apart from the hotel having great facilities for kids, I must add that your staff were excellent. Always smiling and really helpful. Great atmosphere all around the hotel.

AccorHotels certified review
Stefan W. Families - 14/08/2017
« Nice hotel for family vacation »

We stayed in your hotel for one week with two adults and two children in a plunge pool suite. Positive: + plunge pool was great for children + friendly staff + nice and clean pool + good activities for children Negative: - breakfast very crowded, seems that the space is too small even when it is not high season. - the chairs in breakfast room could be renewed, even our children saw how dirty they were - the guard in front of the hotel should ware better visible clothes and the flag should be substituted with a light barke. We have seen this at other hotels .

AccorHotels certified review
Yesenia M. Friends - 14/08/2017
« Ms Yesenia morales »

Really good experience, great service

AccorHotels certified review
Mr P. Families - 13/08/2017
« Mr p. »

Excellent pools , very friendly staff and a good breakfast . Room was great and beach short walk away , and thanks to the Thai guy who helped us across the road each time , would recommend this hotel.

AccorHotels certified review
Wl Families - 13/08/2017
« Very family friendly »

The kids club is great. We liked the resort for not being too crowd. We tried all outlets and the food in general is good and value for money except Joe Kool's. Appreciate the traffic controller at the entrance to help us walk across to the beach side. However, Wifi access is not working, pls work on it - it's very important. Bathroom floor is very slippery, which is very dangerous The overhead shower is not working very well

AccorHotels certified review
Jess Couples - 13/08/2017
« Fantastic »

We had a fantastic stay, it was relaxing and everything we were wanting in a holiday. Lovely staff, look forward to coming back again in the future.

AccorHotels certified review
Bonnie C. Families - 12/08/2017
« A wonderful experience »

The staff is professionally, friendly and helpful. The Spa is great. The welcoming package made my first day terrific. My daughter enjoyed a 90 minutes spa with me because it was buy-one-get-one-free! The in-hotel activities are fun and they are FREE. I joined yoga class in the early morning before breakfast. I did aqua exercise in the pool after breakfast. The location is great. I walked to Karon town in 10 minutes. It is the best choice for family trip. I am so happy that I chose Novotel Karon.

AccorHotels certified review
Alison Families - 12/08/2017
« relaxing and easy »

Overall our experience was lovely and relaxing. Easy access to Patong and Karon beaches and shopping. Few things that could be improved is the breakfast - the space is small, hot and very busy. On most days we had to wait for tables and the chairs could do with good clean. Room was well set up and well located (121) worked well with the kids.

AccorHotels certified review
David S. Couples - 11/08/2017
« Extremely satisfied »

Resort was very clean & well maintained. Staff were just lovely & always helpful. Breakfast restaurant needs to be air conditioned. Some mornings the heat was unbareable. Would definitely stay again.

AccorHotels certified review
N. K. F. Families - 11/08/2017
« Mr »

When I checked in, I just request a better room but your staff just simply said "hotel is full", 10 days stayed, wifi system is very slow, breakfast was almost same daily, hope you could do something to improve.

AccorHotels certified review
Grazi Families - 10/08/2017
« Satisfied - could be improved »

I was mostly happy with the experience at Novotel Karon however I should point out that there should be more clear information about the kids club on the website. I was surprised by the fact that I couldn't leave my 3.5 years old there unless I also stayed or paid extra. This should have been informed on the web site so guests are not taken by surprise. Also, some of the classes were not available and the "daily treats" and "special surprise on the fist day" as part of the "my kids" package never happened. On a more positive note, all staff were really nice, helpful and friendly. I am therefore satisfied with my stay.

AccorHotels certified review
Lea D. Families - 10/08/2017
« Very enjoyable. Friendly staff. Great pools. »

Enjoyed the buffet breakfast, pools, slide and staff attitude. Upgraded to lovely suite room but it was very noisy all night, next to the road from loud music from tuk tuk vehicles. Kids eat free in Tai restaurant was disappoining due kids serving size so tiny and only one dish allowed even though we ordered many main courses. We may come stay again.

AccorHotels certified review
Linda F. Couples - 10/08/2017
« Nicest staff »

From booking in to leaving was a lovely experience

AccorHotels certified review
Paige Couples - 10/08/2017
« Relaxing and enjoyable »

I stayed with my partner for one week. Our superior plunge pool room was fantastic, and spacious. The bathroom was great with the bath, shower and two sinks. The hotel pool and restaurants were all great and provided variety. This hotel is definitely family friendly as there were plenty of kids everywhere. I would definitely stay again.

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