Mercure Hyderabad KCP 4 stars

TripAdvisor rating 4.5/5 514 reviews
Mercure Hyderabad KCP
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Hotel extras

  • Centrally located at Banjara Hills - the heart & prominent business hub of Hyderabad

  • Spacious rooms with modern facilities: free WIFI, iPhone docking station, work desk, LED TV

  • Five Kilometers from Care Hospital, Star Hospital, Virinchi, LV Prasad, NIIMS, AINU etc

  • Close to tourist spots & shopping centers - GVK One, Hussainsagar Lake, Charminar, City Centre

  • Short distance from corporate & business hubs - Sony, Pepsi, Dr Reddys, PWC, KPMG, HITEC City

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RAJIV GANDHI INTL. AIRPORT
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Bicycles rental
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Hyderabad KCP

6 3 551
Road No 1,
Banjara Hills
500082
hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Contact email

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC :   TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS :17.417679, 78.456631

Our accommodations

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

SUPERIOR ROOM WITH QUEEN BED

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom Experience - Comic Room

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Nizami's Darbar: Exquisitely themed with nizami décor for a royal experience

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room Natures Nest: Wrap yourself in a wholesome refreshing experience of tranquillity

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Queen bed Room include welcome drink on arrival and WIFI

  • Max. number of persons: ‌3
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Lake Facing Room include Welcome Drink on arrival and WIFI

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Lake Facing,Two Single bed,include Welcome Drink on arrival and WIFI

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with Queen Bed includes Welcome Drink, Fruitbasket on arrival and WIFI

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ROOF TOP OPENING SOON

Type of cuisine: International

The fine dining alfresco rooftop restaurant serves gourmet cuisine. Open for dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAYENNE

Type of cuisine: International

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IQ - THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

IQ Lounge Bar as its name narrates is the Impression Quotient of Mercure Hyderabad KCP. It's a contemporary and vibrant Lounge Bar at the lobby level that pampers your senses and serves a heady mix of exotic collection of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 102 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,835 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

514 reviews

JAIN FOOD

TripAdvisor rating 4.5/5

KAMLESH1968 Family - 17/07/2019 TripAdvisor review

very good location for rooms , also jain food are very testy and good suggestion by staff for jain food. my suggestion is to make morning breakfast is very options for jain person. easy to connect city from hotel.

Dear Guest, Namaste from Mercure Hyderabad KCP!! Thank you for choosing Cayenne at Mercure Hyderabad KCP. It is true pleasure to know that you enjoyed the Jain food and the staff service. We remain ever so cautious and caring to offer our esteemed guests an experience they will remember forever. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal. As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. Looking forward to welcome you back and to be at your service again. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Much better than what was expected

Customer review rating 4.5/5

Mayank S. Business - 15/07/2019 AccorHotels certified review

My stay was much better than I expected, the room offered was spacious and had a good view, front desk staff (Ananya) was always helpful whenever required, staff at the restaurant also went out of their way to make the guests comfortable. The gym was decent too. Adding a bell desk would surely help..Gvk mall being walking distance was an added advantage.

5 stars

Customer review rating 4.5/5

Mohammed K. Families - 09/07/2019 AccorHotels certified review

Enjoyed staying at Mercure KCP...hotel staff were very helpful and professional. My kids loved the place due to overall neatness around the building....will give *****

Welcoming and wonderful

Customer review rating 4.5/5

Ben Business - 09/07/2019 AccorHotels certified review

I had a great 6-night stay, sampling some superb Indian food in the restaurant each evening, and enjoying friendly and top-class service from the hotel team. There was a lot of talk about cricket, and it was great to get to know some staff better through discussion of sport and food. A brilliant team and a very comfortable stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Room allocation would have been better

Customer review rating 4.5/5

K. M. J. Families - 06/07/2019 AccorHotels certified review

Everything was fine except my allotment of room. Lake side was available but not allotted. other than that boufey timing should be informed at the time of checkin. I was not able to catch any of them

Dear Guest, We truly appreciate you for sharing your thoughts in a candid manner. We extend our sincere regrets and apology for the inconvenience you’ve experienced. May I request you to treat this incident in isolation and not a reflection of our usual standards as it is rarest of the moments against our hard-earned recognition when our services do not meet the benchmark, we’ve set for ourselves. But at the same time we sincerely believe that mistakes are the best teachers we learn our lessons from; to look at our own limitations, overcome them and become more alert to rectify our faults without a delay. I have personally addressed the issue and have taken appropriate measures to prevent such recurrences in future. We deeply value your patronage and assure that you will notice a perceptible difference on your next visit to the hotel. Request you to give us another opportunity to serve you better with bespoke attention and care. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP- An Accor Hotels brand

Very poor reception receiving

Customer review rating 4.5/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Very bad

Dear Guest, Greetings from Mercure Hyderabad KCP!!! Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and to prevent future occurrences. May I request your support to elaborate a bit on the items you feel could be better? This will certainly help us enhance our preparedness to meet pallet expectations of guests like you who travel extensively. Once again, I thank you very much for sharing your valuable feedback, which has given us a renewed opportunity to address our processes that has gone awry. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Very polite helpful and friendly staff

Customer review rating 4.5/5

Irfan Couples - 05/07/2019 AccorHotels certified review

Staff if awesome very friendly and helpful front desk guy ( sai ram) helped me alot and was very professional and polite definitely stay again and recommend to others

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to Sai. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Most Spacious Hotel Room in Hyderabad

Customer review rating 4.5/5

Ashwath N. S. Business - 30/06/2019 AccorHotels certified review

Extremely happy to have stayed at Mercure Hyderabad KCP. The Deluxe Room I was provided is by far the most spacious Room I have ever seen in most categories. The Amenities and Facilities inside the Room were fantastic. Like in every Accor Hotel the Staff were very friendly, warm and welcoming. The Service is of top class. I thank Baikunt in Room Service for His interaction and quick service. I am highly impressed with this Hotel and I will make it a point to stay here during my next visit.

Dear Guest, Namaste from your very own Mercure Hyderabad KCP!!It was indeed a great “Honour” and pleasure meeting you and having you as our guest. Thank you for choosing our hotel for your stay here in Hyderabad. After reading your feedback, I can’t express how proud I am for having team members like Baikunt working with me. It is the appreciations and kind words like yours that motivate all our staff to strive for even greater levels of Guest Satisfaction. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Good stay

Customer review rating 4.5/5

Rajendra K. Business - 29/06/2019 AccorHotels certified review

Everything well in hotel - no negative . Except to have some more varieties in breakfast for North Indians . Good hotel to stay for business traveler.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us.Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

+ves - Room, cleanliness, washroom, front desk // -ves - food was a huge dissapointment,

Customer review rating 4.5/5

Hn Business - 28/06/2019 AccorHotels certified review

+ves - Room, cleanliness, washroom, front desk // -ves - food was a huge disappointment ! Food quality, quantity & even presentation needs to improve. I had multiple meals there and none of the quality I have had in other Mercure hotels

comfort

Customer review rating 4.5/5

Sundrararajan Business - 28/06/2019 AccorHotels certified review

superb

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. Your comments are valuable to us in getting to know about our performance and making ourselves better. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

It’s was overall an excellent experience

Customer review rating 4.5/5

Hemanth D. Solo - 27/06/2019 AccorHotels certified review

Though short but the experience with the People, room and breakfast experience was excellent! Keep it up.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Good

Customer review rating 4.5/5

Pranoliver Families - 24/06/2019 AccorHotels certified review

Its very good. Only one problem I had was the room phone was not working properly.

Dear Guest, I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient location. I have taken note of your other point pertaining to the inconsistency of our room upkeep and assure you that I have shared this with the housekeeping team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Krubhakar

Customer review rating 4.5/5

Krubhakar Business - 21/06/2019 AccorHotels certified review

Lovely stay

Dear Guest, We are delighted to know that you enjoyed your stay with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guests' expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Extremely satisfied

Customer review rating 4.5/5

Debarghya B. Business - 21/06/2019 AccorHotels certified review

Everything was very good.

Dear Guest, I would like to thank you for taking the time to write such a positive review about our hotel.Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. Our motivation and encouragement to give better services are found in feedback like yours. We ensure that the accommodation and dining experiences are well worth the money spent by our dear guests. Thank you again. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Good

Customer review rating 4.5/5

Good E. Business - 19/06/2019 AccorHotels certified review

It was good e., staff was nice and food was good and tasty.

Dear Guest, We thank you for taking out your valuable time to review your stay and e. with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your e., and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Suite upgrade

Customer review rating 4.5/5

B. S. Business - 19/06/2019 AccorHotels certified review

Thanks for giving me a complimentary upgrade.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Very happy

Customer review rating 4.5/5

C. Families - 19/06/2019 AccorHotels certified review

I’m very happy with my stay in Mercure Hotel in Hyderabad. Staffs are very professional, helpful and friendly. My only disappointment was the ac in my room 1003 was faulty so the room was not cool. I will definitely come back to this hotel for my next trip.

Dear Guest, I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient location. I have taken note of your other point pertaining to ineffective air conditioning . We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Soumita Pahari General Manager Mercure Hyderabad KCP

Overall nice hospitality

Customer review rating 4.5/5

Surbhi Business - 19/06/2019 AccorHotels certified review

Stay was nice. Management was supportive

Dear Guest, Thank you for the excellent review. At Mercure Hyderabad KCP, we look forward to hearing from you as the review help us to understand ourselves better. We are constantly striving to provide better services to our esteemed guests with an aim to make your stay more relaxing and comfortable. We take every measure to ensure our guests have the widest range of choices to choose from. Thank you for staying at Mercure Hyderabad KCP. We hope you will find us again in the future. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Excellent service and attentive staff

Customer review rating 4.5/5

Aarti P. Business - 16/06/2019 AccorHotels certified review

Mercure has an ideal location in the city centre. Good food and great service is what you can expect in Mercure.

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to entire team. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP
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