Hotel - Mercure Hyderabad KCP
Mercure Hotel Mercure Hotel

Mercure Hyderabad KCP

4.5/5 448 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RAJIV GANDHI INTL. AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Hotel location

Our rooms

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

  • 128 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,495 reviews

Our guest reviews for Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 448 reviews
A U. P. Families - 15/10/2018 AccorHotels certified review
« Excellent stay, wonderful staff, great location »

We felt very happy with the facilities we got during our stay. may be buffet could have been more versatile, however it was not a big deal. overall experience was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A U, I would like to thank you for taking the time to write such a positive review about our hotel and also for your loyalty with Accor hotels as you are a Silver member. We are delighted to know that you found our hotel staff was quick and efficient, and that you enjoyed the room as well as our convenient location. I have taken note of your other point pertaining to the buffet quality and assure you that I have shared this with the culinary team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Pravindra K. M. Business - 13/10/2018 AccorHotels certified review
« Good food with good service. »

Cooperative behavior of staff and excellent food quality. But I missed on thing that is swimming pool in your Hotel.You must work on that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pravindra, We very much appreciate your comments about your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve quality of our services. Also with regards to the feedback for swimming pool in hotel we regret to inform you that due to space constraint hotel doesn't have pool option. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Nirmal Business - 12/10/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nirmal, Thank you for your wonderful review. We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. Thank you once again for staying with us. We hope to see you again soon. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Anonymous Business - 12/10/2018 AccorHotels certified review
« It was a very good experience »

Right from the rooms, conference hall, dining hall everything was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohana, Thank you for choosing Mercure Hyderabad KCP. It is a great pleasure to know that it was a memorable experience. So delighting to know that you enjoyed every moment spent with us. We are grateful for you compliments regarding our hotel, services and what makes us more contented is that our Staff made your stay more comfortable. Your comments are the best motivation for us to continue on extending a true Mercure Hospitality to our residents. Hoping you will let our hotel to be your gracious host during your future visits to Hyderabad. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Anonymous Business - 12/10/2018 AccorHotels certified review
« Wonderful staff »

All staff members were courteous, helpful and freindly. We had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for choosing Mercure Hyderabad KCP. It is a great pleasure to know that we made your stay memorable. We are grateful for your kind appreciation of our Team and services as we are trying to make your stay comfortable in all aspects possible. I will extend your praises for service and hospitality to all our staff. Hoping to welcome you back in near future. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Ramesh Families - 12/10/2018 AccorHotels certified review
« Good »

It could be better if you mention floor number Infront of elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramesh, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We apologies for the inconvenience caused to you in not finding floor number in front of elevator however we have mentioned the floor number in opposite wall as and when guests boards or de board guest elevator. I will be glad if you give me an opportunity to explain you when you stays with us.This will certainly help us to enhance our guests stay's. We hope that you would visit us soon and allow us to give you better service and facilities. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

R. C. R. Families - 11/10/2018 AccorHotels certified review
« Excellent Guest Service & Food »

Enjoyed Bengali food fest

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal (Bengali Food Festival) and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP- An Accor Hotels brand

Sebi C. Families - 10/10/2018 AccorHotels certified review
« Extremely Superb »

My Family really liked the Hotel(Restaurant, Room) and the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebi, We are delighted to know that you enjoyed your stay with us at Mercure Hyderabad KCP. As you are a silver member thank you for your loyalty with Accor Hotels. We hold our staff to the highest standards and expect them to surpass guests' expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Your Sincerley Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Abhishek S. Couples - 10/10/2018 AccorHotels certified review
« Amazing »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhishek, I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that your overall stay was satisfactory. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Sree H. Families - 09/10/2018 AccorHotels certified review
« Satisfied stay with good service and nice room. Need to improve buffet spread. »

I stayed with my family and it was absolutely a perfect weekend and pleasant stay. Check in was simple and easy, being a Accor Silver card member i was upgraded to the room with lake view. I suggest that the hotel should increase the spread in lunch and dinner buffet. Overall it was a happy stay. Will visit again and recommend to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sree H., I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient site. I have taken note of your other point on the increase in buffet spread and assure you that I have shared this with the culinary team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Faisal Families - 08/10/2018 AccorHotels certified review
« good but need more hosekeeping inside the room the room boy doing short cut »

good but need more hosekeeping inside the room the room boy doing short cut

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for your review. It is wonderful to hear from our esteemed guests who choose us for the quality of service we offer. We apologize for the inconvenience that you have faced with housekeeping service. I have personally addressed the issue to prevent such future occurrences and will make sure you will notice a perceptible difference on your next visit to the hotel. Look forward to welcome you again with bespoke attention & care. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Sunil I. T. Families - 08/10/2018 AccorHotels certified review
« certainly Memorable comfertable home like hospitality & stay. »

sir we stay in star hotels in many parts of India & abrod, This stay is one of the best not even less then any standards. try to have swimming pool if you can . shall recommend to many of our friends. we shall visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food and regret to inform you that we don't have pool in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP- An Accor Hotels brand

Abel S. B. Business - 07/10/2018 AccorHotels certified review
« Awesome.... »

A good business hotel. Very friendly staff. Special thanks to Mr. Vikram for his dedicated service and support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abel, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation and for your loyalty. I will convey your compliments to Vikram. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Anonymous Business - 05/10/2018 AccorHotels certified review
« very satisfying »

I enjoyed my stay at Mercure.... have always enjoyed the hospitality of Mercure hotels even when I have travelled abroad. At Mercure Hyderabad, there were two things that were especially great for me - (a) the food!!! very good and especially the local cuisine that was included in the buffet. (b) i have a back pain issue and the bed is critical for me. I'm happy to state that I had no problem and in fact my back pain did not aggravate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indrani, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. At Mercure, we strive to offer a superior service experience for every customer; therefore your feedback is very important to us. Iam glad that you liked hotel's food and bed mattress was also as per your need. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Benu S. Business - 05/10/2018 AccorHotels certified review
« Excellent ! »

Very friendly staff. I want to appreciate Mr. Umesh who has been extremely friendly and was very helpful when I wanted to get a cab or with any other support I needed. Things that could be improved are 1. Water in the shower cabin does not drain out immediately and it takes time 2. One of the staff in the night shift was very particular about cost for taking printouts. I think they should have been flexible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benu, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. IT is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve quality of our services. Please rest assured that we are taking the proper measures to address the drainage issue in room and cost related to printing to prevent future occurrence. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Manish J. K. Business - 04/10/2018 AccorHotels certified review
« Good Experience ( Welcome , Decor , assistance ) »

Good comfortable sleep ; I was staying for one night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manish, Thank you for choosing Mercure Hyderabad KCP as a preferred place to stay. We are grateful for your kind recommendations of our property. It is true pleasure to know that you enjoyed the location and Hotel. Our Team is aiming to deliver memorable experiences to our guests and to create the atmosphere of home away from home. Your comments are taken on board in concerned departments, as it shows us the way to enhance our valued tenants’ experience. Looking forward to welcome you back and to be at your service again. Sincerely, Sachin Gosain, Assistant Front Office Manager.

R. K. Business - 30/09/2018 AccorHotels certified review
« good »

receiving customer is very good but room service is not satisfied. brcause when i enter in room no 820 the floor was very muddy with foot steps which was not cleaned. but later they cleaned and regarding food, its good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K R., Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hyderabad KCP, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrences. I promise that you will notice a perceptible difference on your next visit to the hotel. We greatly value your patronage, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Sachin Gosain, Assistant Front Office Manager Mercure Hyderabad KCP

Family - 30/09/2018 TripAdvisor review
« Nice & Excellent Hotel »

Hotel location is very good, very convenient and clean. The rooms were very good. We really enjoyed our stay. Breakfast spread was good too. Staff were helpful, attentive and friendly. I would stay at this hotel again. l definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . We deeply value your comment on our rooms, services, food, and facilities. It is valuable feedback like yours that gives us the encouragement to move forward with passion. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal.Thank you for choosing us and promising to come back. We look forward to your visit. Yours sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Md S. S. Business - 29/09/2018 AccorHotels certified review
« Great Location; Courteous Staffs »

We checked in late. The staffs were very cordial and courteous. Arun Lal helped us to change our rooms as we faced problem in smoking floor. Breakfast was quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Gosain, Assistant Front Office Manager Mercure Hyderabad KCP

Abhay M. Business - 29/09/2018 AccorHotels certified review
« very good »

stay was good enjoy breakfast as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhay, We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Gosain, Assistant Front Office Manager

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