Mercure Hyderabad KCP 4 stars

TripAdvisor rating 4.5/5 529 reviews
Mercure Hyderabad KCP
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Centrally located at Banjara Hills - the heart & prominent business hub of Hyderabad

  • Spacious rooms with modern facilities: free WIFI, iPhone docking station, work desk, LED TV

  • Five Kilometers from Care Hospital, Star Hospital, Virinchi, LV Prasad, NIIMS, AINU etc

  • Close to tourist spots & shopping centers - GVK One, Hussainsagar Lake, Charminar, City Centre

  • Short distance from corporate & business hubs - Sony, Pepsi, Dr Reddys, PWC, KPMG, HITEC City

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • RAJIV GANDHI INTL. AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Bicycles rental
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Hyderabad KCP

6 3 551
Road No 1,
Banjara Hills
500082
hyderabad
india

Tel: +914067888888

Fax: (+91)4067888999

Contact email

Check-in from 14h00

Check out up to 12h00

  • MGM TSRTC :   TELENGANA STATE MGM BUS DEPOT

  • By plane

    RAJIV GANDHI INTL. AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    BEGUMPET At 3km / 1.86 miles

GPS :17.417679, 78.456631

Our accommodations

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

SUPERIOR ROOM WITH QUEEN BED

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

MyRoom Experience - Comic Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Nizami's Darbar: Exquisitely themed with nizami décor for a royal experience

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room Natures Nest: Wrap yourself in a wholesome refreshing experience of tranquillity

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Queen bed Room include welcome drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Lake Facing Room include Welcome Drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Lake Facing,Two Single bed,include Welcome Drink on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite with Queen Bed includes Welcome Drink, Fruitbasket on arrival and WIFI

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

ROOF TOP OPENING SOON

Type of cuisine: International

The fine dining alfresco rooftop restaurant serves gourmet cuisine. Open for dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAYENNE

Type of cuisine: International

The all-day dining restaurant offers international and regional specialities with a choice of a la carte as well as wide spread of buffet menu serving hot and delectable dishes round the clock.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IQ - THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

IQ Lounge Bar as its name narrates is the Impression Quotient of Mercure Hyderabad KCP. It's a contemporary and vibrant Lounge Bar at the lobby level that pampers your senses and serves a heady mix of exotic collection of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 102

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,880 reviews

tripadvisor

TripAdvisor Rating 4.5/5

529 reviews

Horrible check-in experience

Customer review rating 4.5/5

Gurtejbir S. Couples - 11/09/2019 AccorHotels review

We were late in our check-in due to our wedding reception arriving at 4AM. To our disbelief, the staff insisted on our ID proof even though my spouse showed her ID proof. In my case I had specifically told my wallet and mobile phone were misplaced and hence could not show the adequate document. I repeatedly told them that I will provide them at check out. The check in staff was acting like they were doing a favour, and making us wait. I would not recommend this hotel (I am a Silver Le Accor club member)

Excellent service.

Customer review rating 4.5/5

Oliver J. B. Business - 11/09/2019 AccorHotels review

Very happy. Particularly helpful were Aditya, Priya, Raj Kumar and Sudip. Great service.

Very central hotel with good facilities and very kind staff

TripAdvisor rating 4.5/5

bremoue Business - 10/09/2019 TripAdvisor review

Very central hotel with good facilities and very kind staff. Very close to elevated metro with is a very efficent transport system. Just one bad thing, it smelled tobacco in the bathroom eventhough I wasa in a non smoking area.

Dear Guest, Thank you for your feedback regarding your visit to Mercure Hyderabad KCP, Hyderabad. Our location right at the heart of the city near to major corporates, hospitals, historical destinations & shopping malls, makes your stay most comfortable . As you rightly mentioned, the connectivity factor is one of the major reasons why people choose us. We deeply value your comment on our services and facilities. Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during that visit. Your remarks are taken on board in concerned departments as they show us the way to enhance our esteemed guests’ experience. Please do visit us again at Mercure Hyderabad KCP and hope you will give us another chance to welcome you back. Sincerely, Soumitra Pahari

Good

Customer review rating 4.5/5

Swapna R. C. Business - 09/09/2019 AccorHotels review

Hotel staff are very good. There response towards customer is satisfied especially Sampath, Sai Ram and Aditya are doing good job . Thank you!!

Of quality

Customer review rating 4.5/5

Gerardo A. Business - 08/09/2019 AccorHotels review

I always received an excellent service and a kind treatment by all the staff

Comfortable

Customer review rating 4.5/5

Arti Business - 06/09/2019 AccorHotels review

Excellent front desk staff especially ananya and abhipsha Breakfast can be improved

Comfortable and convenient

Customer review rating 4.5/5

Jack Business - 04/09/2019 AccorHotels review

Enjoy the process

Dear Guest, Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP- An Accor Hotels brand

Clean and comfortable

Customer review rating 4.5/5

Jean Solo - 03/09/2019 AccorHotels review

Staff were friendly and helpful.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. Our motivation and encouragement to give better services are found in feedback like yours. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Great experience

Customer review rating 4.5/5

Anonymous Business - 02/09/2019 AccorHotels review

It was really good.... Your staff members are very good and helpful...

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. IT is always a pleasure to receive positive feedback. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

I carry happy and pleasant moments spent at your hotel and will like to come back if I visit Hyderabad.

Customer review rating 4.5/5

Jyotirmoy B. Business - 01/09/2019 AccorHotels review

The room was cosy and nicely decorated. Food was good and a plenty of varities, particularly in the dessert section. The attending staff were nicely behaved and efficient.

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to entire team. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Extremely satisfying

Customer review rating 4.5/5

Shreekant P. Business - 28/08/2019 AccorHotels review

It was a very pleasant and comfortable stay. The staff was helpful and friendly. I had chosen this hotel as I had a training "Masterclass for Directors" organised by Institute of Directors in the same hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Excellent Ambiance, Superb Food Quality And Most Important Wonderful Services By All Staff.

Customer review rating 4.5/5

Krut T. Business - 27/08/2019 AccorHotels review

Amazing

Dear Guest, Thank you for your wonderful feedback. It is your words which motivate us to work harder and excel in the services we provide at Mercure Hyderabad KCP. It is always delightful to host esteemed guests like you who choose us for their personal and business needs. We work tirelessly to ensure our guests have a pleasurable stay at our hotel. Our greatest strength is our guests who put their trust in our ability to provide the best of services. At your service, you will always find a team of the most hospitable hotel staff, who are trained to address your plausible demands and concerns. At Mercure Hyderabad KCP, it is all about providing the most comforting experience to our guests. We hope you enjoyed your stay. Looking forward to seeing you again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

It was one of the best experiences

Customer review rating 4.5/5

Vijay T. Families - 27/08/2019 AccorHotels review

We had a great time, very good ambience, professional staff, breakfast service was best, all the staff during the breakfast service were excellent.

Dear Guest, We thank you for taking out your valuable time to review your stay and experience with us. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. Our motivation and encouragement to give better services are found in feedback like yours. We are extremely glad that you enjoyed the rooms, amenities, service, and food. We ensure that the accommodation and dining experiences are well worth the money spent by our dear guests. Thank you again. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Poor reciption staff

Customer review rating 4.5/5

Rajesh S. Friends - 25/08/2019 AccorHotels review

Reciption staff and manager is behaviour is very bad I checkout immediately bcoz he not allowed my friend I all ready submitted both I’d proof when I had checking but manager is very bad attitude

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and to prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Pleasant

Customer review rating 4.5/5

Purabi C. Business - 25/08/2019 AccorHotels review

Nice rooms , courteous n friendly staff and good food at restaurant . Great view from tenth floor

Dear Guest, Thank you for visiting us again at Mercure Hyderabad KCP. The fact that you came back to stay with us proves that you greatly appreciate the hotel and the hospitality that we provide you. We are proud to have been of service to you. We try and provide the best of services and facilities to our guests and makes sure that they never feel inadequate about anything, for the money that they spend on accommodation with us. Thank you again, for being with us. Hope to see you soon. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

One night in Hyderabad

Customer review rating 4.5/5

Anonymous Business - 25/08/2019 AccorHotels review

My experience was average.

Dear Guest, Thank you for taking my call and for sparing your valuable time in sharing your experiences during your recent stay at the hotel. This will certainly help us to enhance our processes. Our heartfelt regret for the unpleasant occurrences you’ve encountered. May I request you to treat this incident in isolation and not a reflection of our usual standards as it is rarest of the moments against our hard-earned recognition when our services do not meet the benchmark, we’ve set for ourselves. But at the same time we sincerely believe that mistakes are the best teachers we learn our lessons from; to look at our own limitations, overcome them and become more alert to rectify our faults without a delay. As informed to you, we have taken cognizance of your feedback with deep concern. I have personally addressed the issue and have taken appropriate measures to prevent such recurrences in future. We deeply value your patronage and assure that you will notice a perceptible difference on your next visit to the hotel. Request you to give us another opportunity to serve you better with bespoke attention and care. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Safe for girls. Nice hotel

Customer review rating 4.5/5

Kshirabdhi T. J. Business - 24/08/2019 AccorHotels review

Staff are friendly. Nice hotel.

Dear Guest, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to our staff. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Awesome Service; Best Location

Customer review rating 4.5/5

Ceby Business - 24/08/2019 AccorHotels review

I got what I paid for. Some hotels do more like complementary room service or a free spa voucher or a soft toy or chocolates

Dear Guest, Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. We extend our sincere gratitude for your gracious words. At Mercure Hyderabad KCP, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Stay was good

Customer review rating 4.5/5

Mahesh Business - 23/08/2019 AccorHotels review

Hotel room was good but I was little disappointed with toilet. It was too small and location of door was wrong also. Front desk some staffs are good like one name Sai something I forget the exact name. Then in restaurant Sai Kiran was good. Overall experience was good.

Dear Guest, Thank you for the excellent review. At Mercure Hyderabad KCP, we look forward to hearing from you as the review help us to understand ourselves better. We are constantly striving to provide better services to our esteemed guests with an aim to make your stay more relaxing and comfortable. We feel privileged to know that you could successfully complete your business trip while staying with us at Mercure Hyderabad KCP. At Mercure Hyderabad KCP, we take all necessary steps to keep all our guests comfortable and it is great to hear that our efforts are worthwhile. Thank you again. We look forward to having you back with us at Mercure Hyderabad KCP. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP

Good Room and Great Service !!!

Customer review rating 4.5/5

Ashwath N. S. Business - 17/08/2019 AccorHotels review

I was in Hyderabad for a day and based on my previous experience I checked into Mercure. From the moment I got out of the taxi I was treated with great care by every member of the Hotel. Like always the room was neat and tidy, everything in place. Anything I sought from the Staff was provided for immediately. I would like to appreciate Mr Sai Kumar at the Front Desk for going out of the way to make my stay comfortable. Forever smiling, Sai Kumar also spent time with me to understand if I was happy with my stay. He enquired if I could suggest any further improvements from the Staff as well as the Hotel to provide Guests with better experience. His enthusiasm and eagerness towards Guest Service is exceptional. I was well attended to by Ashis Ranjan at the Front Desk, Shankar and Karthik at the Bar as well as Audio in the Restaurant. I thank everyone for their warm hospitality. I look forward to staying at Mercure KCP Hyderabad at the earliest.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hyderabad