Hotel - Mercure Hyderabad KCP
Mercure Hotel Mercure Hotel

Mercure Hyderabad KCP

Our hotels AccorHotels
4.5/5 240 reviews
All hotels in Hyderabad
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 4499.00 INR Non member rate
From 4499.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • RAJIV GANDHI APT (Paying)
    • RAJIV GANDHI APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Bicycle hire facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

  • 128 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,084 reviews

Our guest reviews for Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 240 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
N S. S. Business - 12/02/2018
« HOME AWAY FROM HOME »

HOUSEKEEPING IS EXTRAORDINARY-HOUSE TEAM TO BE APPRECIATED., CLASSIC HOSPITALITY, TASTE OF FOOD ITEMS ARE AWESOME- HATS OFF TO YOUR CHEFS , HIGH CLASS HYGIENE, WELL SECURED PREMISES. (SUGGESTION-LOT OF GREENERY TO BE DEVELOPED IN THE PREMISES)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ns S., Thanks for staying with us and sharing your experience. It always feels great to receive such good response from our esteemed guests. At Mercure Hyderabad KCP, we always make our best effort to keep our guests happy and satisfied. From reception to room service, restaurant to housekeeping, our various service divisions with their expertise work together to meet one sole objective: to give you the best of service. We’re ever ready to go the extra mile to make sure that you feel the most comfortable. Thanks you so much for your genuine suggestion and I have noted suggestion on Greenery and soon will be implementing on the same. We’ll look forward to receiving you again at Mercure Hyderabad KCP. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Dr H. B. Couples - 11/02/2018
« Excellent »

Good happy stay . Excellent food & service .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hemant Sonaji b., Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Shaineel S. Families - 09/02/2018
« Fantastic »

No problems at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaineel S., Thank you very much for taking the time to review Mercure Hyderabad KCP Hotel on . I am delighted to read such kind words you have had to say about your stay here at Mercure KCP and am so glad that you enjoyed this visit to Hyderabad so immensely. The staff are what make Mercure KCP what it is and your kind words truly reflect the effort they all put in to make sure every guest has the best experience possible. We think of Mercure KCP as more of a home away from home than a hotel and we endeavour to echo that in our decor and amenities. I have passed your feedback on to the entire team as we always appreciate hearing of a job well done. We look forward to welcoming you back to your new Mercure home, don’t make it too long between visits as we would love to see you again soon! Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

TripAdvisor review
Family - 09/02/2018
« good people and a good place food could be improved »

the food is neither authentic nor is it on global standards, there is no salt in the soup , they forget the curds when they give you the biryani , you ask for two they will give you one , strange bu the approach is really careless, otherwise a good place in the heart of the town and good rooms too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahesh Greetings from Mercure Hyderabad KCP! It is delighting to know that you liked our Rooms and place. It was heart-breaking to know that we did not meet all your expectations from being our guest, please accept our apologies for inconveniences caused. We are sorry you did not enjoy the food and service. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience. We have re-briefed our staff to follow predefined procedures and be timely in attending to guest requests. We greatly value our patronage and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Rathi Families - 07/02/2018

Me and my family had a very good stay at Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rathi J., Thank you for choosing Mercure Hyderabad KCP as a preferred place to stay with your family. We are grateful for such cordially review. It is true pleasure to know that you enjoyed the service and Hotel. Our Team is aiming to deliver memorable experiences to our guests and to create the atmosphere of home away from home. We are delighted to read that you enjoyed your time with us as we aim to provide the Best Service to you. We hope to welcome the entire family again at Mercure Hyderabad KCP! Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Dr S. M. Families - 07/02/2018
« extremely satisfied »

I HOPE I WILL BE STAY IN YOUR HOTEL AGAIN

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sangani M., It is so encouraging to get such appreciation for our services, we are extremely thankful to you for it. We, at Mercure Hyderabad KCP, are immensely glad to have hosted you. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work. Do visit us again at Mercure Hyderabad KCP. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Masood A. W. Business - 06/02/2018
« My favorite choice of stay »

Right from the main entrance to the room, the hotel is excellent in services with its humble and understanding staff. A great experience acquired during the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masoud Abdul W., Greetings from Mercure Hyderabad KCP! It gives me such incredible joy to be able to read such a wonderfully complimentary review about us at Mercure Hyderabad KCP Hotel. I am overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to read that you have experienced this. You are most gracious to mention so many appreciations - I shall most definitely pass your comments to each of the department as I know they will all be incredibly touched and filled with happiness. It was an absolute delight to have welcomed you to Mercure Hyderabad KCP Hotel, and thank you once again for such a lovely write-up. I do hope I have the immense pleasure of seeing you again in the near future. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Aveek J. Business - 04/02/2018
« Value for money »

I checked in late night into the Hotel. Apart from the well appointed rooms the staff was very friendly willing to go the extra mile to make you feel comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aveek J., Thank you for your kind words. It is always a delight to hear from our guests as they motivate us to excel and strive for a higher degree of perfection. At Mercure Hyderabad KCP, we endeavour to understand our clients better and thus, it makes us proud every time our guests come up with praises and good wishes. The state of the art decor and ambiance at our prestigious hotel stand to reflect the refined taste of our esteemed guests. We make every effort to ensure our guests receive the best in terms of hospitality and comfort. It is heart-warming to know that you enjoyed your stay at Mercure Hyderabad KCP and we hope you will find us again. We eagerly look forward to your next visit. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Uttra Friends - 03/02/2018
« Excellent service, clean and neat rooms, fabulous food »

I must thank Prashant for making our stay a the hotel absolutely amazing. He went out of his way to ensure we got what we needed and he helped organised our tours. It actually felt like he was a family member to us. Thank you soo much Prashant for been such an amazing person!

Our hotel has responded to the review
Our hotel has responded to the review

Dear muni ratnam G., It is a great pleasure to know that it was a memorable experience. So delighting to know that you enjoyed every moment spent with us. We are grateful for your compliments regarding our Hotel, services and what makes us more contented is that our Staff made your stay more comfortable. I will extend your kind praise to Prashant Asst Front Office Manager for her professional attitude and hospitality. Your comments are the best motivation for us to continue on extending a true Mercure Hospitality to our residents. Hoping you will let our hotel to be your gracious host during your future visits to Hyderabad. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Jiju V. Families - 02/02/2018
« Very good »

Travelled with family for 5 nights and had a very good experience. Saikumar was extremely helpful in all aspects, the birthday cake that he arranged was really the icing (on the cake:)) for the entire trip. The restaurant serves amazing food, both in terms of taste and variety. The entire staff was considerate and focused on service quality, which was really good to see. Would certainly want to be there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiju V., Thank you for taking time to share your fantastic feedback regarding your stay at our hotel. We appreciate your honest and constructive review about our facilities. We are happy to know that your time spent in our hotel was memorable and have definitely left an amazing remembrance for you and your family on Birthday celebrations . I will extend your kind praise to Sai Kumar Duty Manager and her colleagues for their professional attitude and hospitality. Your comments are the best motivation for us to continue on extending a true Mercure Hospitality to our residents. Hoping you will let our hotel to be your gracious host during your future visits to Hyderabad. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
T. A. Business - 02/02/2018
« Very Good ! »

Room was very nice and all staff whom I met in your hotel kindly gave me very good hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. San T., Thank you for your wonderful feedback. It is your words which motivate us to work harder and excel in the services we provide at Mercure Hyderabad KCP. It is always delightful to host esteemed guests like you who choose us for their personal and business needs. We work tirelessly to ensure our guests have a pleasurable stay at our hotel. Our greatest strength is our guests who put their trust in our ability to provide the best of services. At your service, you will always find a team of the most hospitable hotel staff, who are trained to address your plausible demands and concerns. The decor and ambiance at Mercure Hyderabad KCP reflect the highest standards of sophistication. The menu we put on the table contains some of the finest cuisines of the world. If we are the one of the most preferred hotels in Hyderabad, it is because our guests value the work we do. At Mercure Hyderabad KCP, it is all about providing the most comforting experience to our guests. We hope you enjoyed your stay. Looking forward to seeing you again. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Arjun Couples - 02/02/2018
« Good location. Nice and clean »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arjun G., It is so encouraging to get such appreciation for our services, we are extremely thankful to you for it. We, at Mercure Hyderabad KCP, are immensely glad to have hosted you. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work. Do visit us again at Mercure Hyderabad KCP. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
G S. K. Families - 02/02/2018
« Best out of best »

happy to stay...the staff was so friendly...thanks to the duty manager Sai...he made our stay very happy...

Our hotel has responded to the review
Our hotel has responded to the review

Dear sateesh K., Thank you for choosing Mercure Hyderabad KCP. It is a great pleasure to know that we made your stay memorable. We are grateful for your kind appreciation of our Team and services as we are trying to make your stay comfortable in all aspects possible. I will extend your praises for service and hospitality to all our staff and especially to Sai our Duty Manager. Hoping to welcome you back in near future. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Harishkumar N. Business - 01/02/2018
« Nice hotel in good location »

Hotel was good front desk staff was very helpful but restaurant service was bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harish Kumar N., Thank you so much for your review of our new hotel. I am so sorry you have had an experience we are not proud of. Your comments have been noted and we have investigated the process challenges you faced. I have a great team of associates and hosts and we are disappointed to read that you did not get the experience we pride ourselves in nor that others have experienced. I hope we get a chance to repair your opinion through our service in the future. Please feel free to connect with me before your next stay on H8… Once again I apologise for the shortcomings in service you faced. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Ashraf A. K. Couples - 01/02/2018
« Excellent stay »

The stay was very good and comfortable. The staff took good care were very polite and responsive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashraf Ali K., We are pleased that your recent stay at our hotel was a memorable experience. Thank you for your kind comments regarding our property, services and facilities. It makes us even more delighted to know that our staff made your visit comfortable. I will extend your praise to all our Team for their professional attitude and hospitality. Looking forward to be at your service again, hopefully in near future. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

TripAdvisor review
Business - 30/01/2018
« very unprofessional staff »

very bad experience. Advanced payment done during check in for 3 days , checked out 1 day advanced.Hotel charged me for 3day where my stay was only for 2 days. Reason given they are not aware about the refund process.

AccorHotels certified review
Charlotte Business - 28/01/2018
« cordial staff, comfortable accomodation »

right from the check in to ensuring my stay was comfortable and offering a fabulous meal the overall experience was fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte R., Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful review. Mercure Hyderabad KCP makes it a very important note to make sure that your experience is smooth and celebratory. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Please do visit us again with your family and friends. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCp

AccorHotels certified review
Jamal H. Couples - 27/01/2018
« Excellent service »

Very pleasant stay and helpful staff. Breakfast was super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamal H., It is so encouraging to get such appreciation for our services, we are extremely thankful to you for it. We, at Mercure Hyderabad KCP, are immensely glad to have hosted you. We've always believed in making your stay comfortable and pleasant in an acceptable budget. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. It makes us happy, when our guests have a comfortable stay. We will definitely keep up the good work. Do visit us again at Mercure Hyderabad KCP. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
G.antony Business - 27/01/2018
« ok »

Over all ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony G., Greetings from Mercure Hyderabad KCP! Thank you for your wonderful review. We are delighted to hear from you. Your words inspire us to strive hard and excel in the services we provide. At Mercure Hyderabad KCP, our guests always come first and we will always do everything in our capacity to try and make your stay more comfortable and relaxing. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

AccorHotels certified review
Rohita J. Business - 26/01/2018
« Stay was fine, check-out experience was quite horrible. »

There was some issue with the systems I guess due to which your front desk staff was quite agitated especially the 2 ladies, one of them was Bharti and the second one I did not check the name of. Ms. Bharti was extremely unprofessional in her behavior and did not care to inform anyone who was lined up at the desk for check-out or any other inquiry about the issue. She was either on the call or looking at the system and at one point of time texting on her phone too. Additionally, she was rude to her own peers and was misbehaving with the housekeeping staff on the phone and her own colleague - the other lady on the front desk. All this was happening in front of the guests and sadly there was no one else at the desk for a good amount time. Mr. Prashant came in later and apologized for the inconvenience but the experience was quite an unpleasant one. I am a long stay guest at Mercure and such kind of behavior is not expected especially when you have managed to keep everything else up-to the mark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohita Jain, Thank you for taking out your valuable time to tell us about your experience following your recent stay at Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hyderabad KCP, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrences. I promise that you will notice a perceptible difference on your next visit to the hotel. We greatly value your patronage, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinesh Rai General Manager Mercure Hyderabad KCP

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 4499.00 INR Non member rate
From 4499.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 8.9 km ibis Hyderabad HITEC City
ibis Hyderabad HITEC City Hotel
From
From 3299.00 INR Non member rate
From 3299.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Novotel Hyderabad Convention Centre
Novotel Hyderabad Convention Centre Hotel
From
From 8500.00 INR Non member rate
From 8500.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 20 km Novotel Hyderabad Airport
Novotel Hyderabad Airport Hotel
From
From 6000.00 INR Non member rate
From 6000.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HYDERABAD
See rates