Hotel - Mercure Hyderabad KCP
Mercure Hotel Mercure Hotel

Mercure Hyderabad KCP

4.5/5 499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • RAJIV GANDHI INTL. AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-23:59
    • Opening hours : Week-end 00:01-23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a spacious and comfortable stay with modern business and leisure amenities alongside scenic views of the city or Hussain Sagar lake.

  • 128 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,717 reviews

Our guest reviews for Mercure Hyderabad KCP

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 499 reviews
Amar B. Business - 14/03/2019 AccorHotels certified review
« Ac »

In night times ac is not working

B R. R. Business - 11/03/2019 AccorHotels certified review
« Value for money »

Nice stay. The best part was, courtesy extended of computer with printer, that too complimentary. I appreciate this gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP (An Accor Hotel brand)

Nakul S. Business - 11/03/2019 AccorHotels certified review
« Stay was amazing with excellent service »

All staff was extremely courteous and very quick in attending all the needs. They took extra offering assistance before I could ask for which is very rare to see....I must say services were par excellence. For sure will stay whenever I am back in Hyderabad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nakul S., We very much appreciate your comments regarding your stay at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari General Manager Mercure Hyderabad KCP(An Accor hotel brand)

U. B. Business - 11/03/2019 AccorHotels certified review
« It was a nice stay »

Great and enjoyed the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. IT is always a pleasure to receive positive feedback. I will share your comments with our team. We greatly value your patronage, and it is our hope that you will give us the opportunity to serve you better in the near future. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Arvind K. S. Business - 10/03/2019 AccorHotels certified review
« Room was nicely done neat and clean and comfortable. »

Overall experience was good. Dining services may need some improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We thank you for taking out your valuable time to review your stay and experience with us. We are delighted to know that you like our rooms comfortability, as well as hygiene standards maintained by Mercure. I have taken note of your other point pertaining to the inconsistency of our dining quality quality and assure you that I have shared this with the team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP(An Accor Hotel Brand)

Baptiste G. Business - 10/03/2019 AccorHotels certified review
« Nice place »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We thank you for taking out your valuable time to review your stay and experience with us. Your feedback is valuable to us in getting to know about our performance and making ourselves better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP(An Accor Hotel Brand)

Dinesh G. Business - 09/03/2019 AccorHotels certified review
« Satisfying service, staff very helpful »

Staff was very helpful, as even didn't know telgu they were totally helpful, and their services was also good especially their food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., Thank you for taking time to tell us about your experience at Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP(An Accor Hotel Brand)

T. N. Business - 04/03/2019 AccorHotels certified review
« Hotel of Hospitality »

Staffs were really helpful and there was an immediate response for the queries. Really enjoyed the breakfast and the dishes were delicious. Hope to visit you again..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. Your comments are valuable to us in getting to know about our performance and making ourselves better. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Rohit J. Business - 02/03/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohit, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to entire hotel team. At your service, you will always find a team of the most hospitable hotel staff, who are trained to address your possible demands and concerns. We hope you will find us again in the future. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Nagesh S. H. Business - 01/03/2019 AccorHotels certified review
« Very nice stay »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nagesh, Thank you staying with us. At the Mercure Hyderabad KCP, our staff is highly committed to providing you with nothing short of a global sense of luxury and cuisine. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Family - 27/02/2019 TripAdvisor review
« as expected »

it was as expected. No unpleasant surprises. clean rooms and bathrooms. easy check in and check out. Dinner good but a trifle expensive. Breakfast was good with sufficient variety. Lifts were good and smooth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Namaste from Mercure Hyderabad KCP!! Our goal is to provide flawless services to every guest and we are delighted to hear that our team is doing a good job. We deeply value your comment on our rooms, services, food, and facilities. It is valuable feedback like yours that gives us the encouragement to move forward with passion. We truly appreciate your thoughts and we are glad to hear that you enjoyed your meal and highly appreciate what you said about our great staff and their services. Thank you for choosing us. We look forward to your visit. Yours sincerely, Soumitra Pahari Hotel Manager Mercure Hyderabad KCP

Anonymous Business - 26/02/2019 AccorHotels certified review
« Extremely satisfied »

Very good experience and quite courteous staff !! Special mention to Mr.Amit Kumar for handling queries so well !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikas, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to Amit. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Pradeep B. Business - 24/02/2019 AccorHotels certified review
« Not good »

Check-out is delayed. Only 1 front desk executive at peak hours at 9.00AM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pradeep, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. I am sorry that your experience did not meet your expectations (Specially on checkout) ; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and to prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Jitiandra M. Couples - 22/02/2019 AccorHotels certified review
« GOOD »

ALL SERVICES WAS GOOD AND WE ENJOYED A LOT , MANAGING STAFF APPRECIATED

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jitaindra, Thank you for visiting us again at Mercure Hyderabad KCP. The fact that you came back to stay with us proves that you greatly appreciate the hotel and the hospitality that we provide you. We are proud to have been of service to you. To know that you liked our service, amenities, food, Lounge bar, and rooms bring us immense joy. We try and provide the best of services and facilities to our guests and makes sure that they never feel inadequate about anything, for the money that they spend on accommodation with us. Thank you again, for being with us. Hope to see you soon. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Ian R. Business - 21/02/2019 AccorHotels certified review

Good Service and very friendly staff especially in the restaurant at Breakfast time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian Collins, We are delighted to know that you enjoyed your stay with us at Mercure Hyderabad KCP. We hold our staff to the highest standards and expect them to surpass guests' expectation. I will pass on your kind compliments to our team members and it will surely motivate them to attain greater heights of success. We greatly value your patronage and look forward to the pleasure of welcoming you soon with bespoke attention & care. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Ankit P. Business - 18/02/2019 AccorHotels certified review
« Exillent »

Very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ankit, I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our front desk service quick and efficient, and that you enjoyed the room as well as our convenient location. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

John S. Business - 08/02/2019 AccorHotels certified review
« MY NUMBER 1 CHOICE IN HYDERABAD »

Just spent the one night but the Mercure standards were still the same. Friendly welcoming comfortable . Great value. Special thanks to Priya in the restaurant who is clearly destined for more responsible roles in the future and Rohit on reception who could not have been more helpful when I had transport problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Namaste from your very own Mercure Hyderabad KCP!! It was indeed a great “Honour” and pleasure meeting you and having you as our guest. Thank you for choosing our hotel for your stay here in Hyderabad. After receiving compliments from you this morning, I am also in receipt of your appreciation letter for our team. After reading your feedback, I can’t express how proud I am for having team members like Rohit and Priya working with me. We are delighted to hear that you had an enjoyable visit and we look forward to the pleasure of having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP- An Accor Hotels brand

Rajesh D. Business - 06/02/2019 AccorHotels certified review
« Great Stay!! »

I had a very comfortable satisfying stay at the hotel. The staff was very supportive, polite and hospitable. Especially, the lady at the front desk was very helpful and courteous, always with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh, I would like to extend my sincere thanks on behalf of all of us here at Mercure Hyderabad KCP. It is kind words from distinguished guests such as yourself that push us to strive for ever higher levels of perfection. Rest assured, I will pass on your compliments to our front desk team. Thank you again for your sincere feedback. It has been a pleasure serving you and we look forward to the opportunity of welcoming you soon. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Anonymous Business - 05/02/2019 AccorHotels certified review

Courteous staff - Nice property - would definately visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay, Thank you for taking the time to tell us about your experience at the Mercure Hyderabad KCP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely glad that you enjoyed the rooms, amenities, service, and food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

Mohamed S. B. Families - 05/02/2019 AccorHotels certified review
« Super Service »

Excellent Service by all the staff! Definitely like to come back & stay in this property. Our highest regards to all the staff for their excellent service. One special person need to be mentioned : Mr Umesh who relentlessly help each & every guest when i was noticing the activities at the reception. We also got a very helpful & sincere service from him. Pls convey our Thanks. I have stayed in many 5 star & Deluxe hotels all over the world. USA, Europe, Asia, Middle East, China, Korea & many more. But this one Mecure Hydrebad is one of the outstandings from all hotels. Keep it up! Regards B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Seraaj, On behalf of all of us here at Mercure Hyderabad KCP, I would like to thank you for your kind words of appreciation. I will convey your compliments to Umesh. We have an uncompromising attitude when it comes to service, hospitality and food. We are glad to know that our passion and dedication is being recognized. Thank you and we look forward to having you with us again. Yours sincerely, Sachin Gosain Assistant Front Office Manager Mercure Hyderabad KCP

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