ibis Adelaide Hotel 4 stars

TripAdvisor rating 4.5/5 1,691 reviews
ibis Adelaide
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Room 1

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Hotel extras

With its versatile meeting facilities and vibrant bar and restaurant, ibis Adelaide makes the ideal venue for events and business meetings. This Adelaide hotel offers convenient city centre accessibility, and the perfect place to relax after a long day.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Adelaide

122 Grenfell Street
5000
adelaide
australia

Tel: +61881595588

Fax: (+61)8/82328069

Contact email

Check-in from 14h00

Check out up to 11h00

  • STOP G3 GRENFELL STREET :   J2 G3

  • By plane

    ADELAIDE AIRPORT At 6.9km / 4.29 miles - Shuttle paying

GPS :-34.924029, 138.604271

Currently, close to our hotel

Ecotourism on Kangaroo Island, visit

From 01/01/2019 to 31/12/2019

At 910 m

Adélaïde Cabaret Festival

From 07/06/2019 to 22/06/2019

At 948 m

Adélaide Running Festival

From 26/05/2019 to 26/05/2019

At 10 km

Ecotourism at Jacob's Creek Visitor Centre, visit

From 01/01/2019 to 31/12/2019

At 50 km

Our accommodations

Available in a range of configurations, the 311 tastefully appointed guest rooms at ibis Adelaide offer the perfect place to relax and unwind. Featuring sleek décor and minimal design, each room maximises the available space to emphasise both comfort and functionality. Palettes are neutral with dark wood accents, highlighting featured artwork by artists such as graffiti artist Ghostpatrol. Guests staying at this Adelaide hotel can also enjoy the superb ibis Sweet Bed and the Samsung Smarthub 690 Series.

Standard Room 1 Queen Bed

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 2 Single Beds

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 Queen Bed City View

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 2 Single Beds City View

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. Lunch is available Monday to Friday. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APERITIF

Photo non contractuelle / Strictly non binding

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 89 m²

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 60 people

Find out more
ibis Adelaide Meeting Room

Our guest reviews for
ibis Adelaide

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

17,183 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,691 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great..very courteous staff.

Customer review rating 4.5/5

Maira D. Couples - 14/05/2019 AccorHotels certified review

Great ..courteous staff . Only had 1 soap in bathroom so had to keep changing from shower to sink.

Dear Maira, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us although I am sorry if there was some discomfort caused by the soap. We added a note to your profile to provide 2 bars of soap in the room - one for the sink and one for the shower. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Very pleasant

Customer review rating 4.5/5

Gloria C. Couples - 14/05/2019 AccorHotels certified review

We were very happy with the experience, from the moment we booked in until we booked out... The front desk staff were all very friendly and helpful . The room was a little small but not a problem for a short stay and the housekeeping was of a high standard. The housekeeping staff, although we didn’t see many, as they worked around our comings and goings were also very friendly... The restaurant staff were also very friendly and obliging... We had breakfast almost every day and dinner a couple of times whilst we were at the Ibis and were happy with the meals we ordered... A big plus is the location of the hotel to the city centre... we definitely would consider staying at the Ibis when we next return to Adelaide...

Dear Gloria, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am so thrilled that all staff - from Reception to Housekeeping, looked after you well! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Very Good!

Customer review rating 4.5/5

Kirsty L. Friends - 14/05/2019 AccorHotels certified review

I have travelled all over the world, I was also a flight attendant with a lot of stop overs. NEVER, have I ever been treated so well as what I did when I stayed at your hotel in Adelaide on Grenfell Street. Your staff provide a level of customer service I have not experienced. Patel, the assistant manager I will make a special mention of, who went out of his way to ensure we were okay and well looked after. Your housekeeping staff, every single time I entered a lift, they would smile, say hello and wish you a good day! They were truly lovely. I will be recommending this stay and your hotel to many people. Thankyou so so much for your hospitality. Kirsty L..

Dear Kirsty, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I was thrilled to read your comments about our team. I have already sent it to everyone as it is impossible not to share it! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Fantastic weekend getaway

Customer review rating 4.5/5

Steven Couples - 14/05/2019 AccorHotels certified review

Modern rooms, great customer service, nice buffet breakfast

Great hotel

Customer review rating 4.5/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Very happy with my stay and a great view on the 15th floor.

Dear Gary, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit, and we are looking forward to seeing you again in the near future! Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Always a great place to stay

Customer review rating 4.5/5

Ray B. Business - 14/05/2019 AccorHotels certified review

Very good

Dear Ray, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Very good

Customer review rating 4.5/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Impressive that my previous comments were dealt with. Thank you

Dear Susan, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your most recent visit and I am glad that the team could act on your previous comments in order to improve your experience! Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

fabulos hotel

Customer review rating 4.5/5

Ester Couples - 13/05/2019 AccorHotels certified review

I loved the centrality of the hotel. Tidy, clean, and the staff is so nice with the customers. You have everything you want just outside the hotel, such as restaurants and shops.

Dear Ester, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. It is always good to hear that our guests could take advantage of their time in Adelaide and did not have to worry much about getting around. Thank you again for sharing your experience, and we hope to welcome you to the ibis Adelaide again soon! Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Location and friendliness

Customer review rating 4.5/5

Dr G. E. Business - 13/05/2019 AccorHotels certified review

The welcome received on registration and the farewell on departure was as good as you could ever hope for. Fabulous view and very central in location in downtown Adelaide. The room was spotlessly clean and a very comfortable bed. This is where we will be next time we come to Adelaide.

Dear Graeme, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Great.

Customer review rating 4.5/5

Jamie S. Friends - 13/05/2019 AccorHotels certified review

Clean rooms friendly staff.

Dear Garry, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us although I am sorry if there were issues with your bill. I can see that you had dinner on the 5th of May and paid $176.72 for the dinner and one movie. Do you mean you have a duplicate amount pending on your account or you believe that the actual amount charged for the dinner was incorrect? Please let us know so we can fix it for you. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide
Customer review rating 4.5/5

Anonymous Business - 13/05/2019 AccorHotels certified review

Very good and relaxing

Dear Antonio, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed a relaxing stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Efficient, helpful and caring

Customer review rating 4.5/5

Rose Business - 13/05/2019 AccorHotels certified review

Your staff were helpful extremely helpful and made sure that the conference that I was organising was a success from their end.

Dear Rose, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am glad that the Dress for Success event was a success! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Not overly impressed

Customer review rating 4.5/5

S Business - 13/05/2019 AccorHotels certified review

Could barely get served when I arrived. When I did, I was presented with a guy who just looked at his computer and never once at me. Everything was too much. Wouldn't allow me to check in without ID (I've never had this before). Charged the wrong credit card and when he was requested to fix it, he further charged the wrong card again. Forgot to give me my room key and gave inaccurate directions to find the car park. Room was small and hotel uses small disposable plastic shampoo/condition/body soap containers. Highly disappointing in today's society when businesses such as Qantas can go waste free, surely Ibis can as well. I would not stay here for this reason nor recommend anyone else to stay here for this reason as it sends a strong message that Ibis does not care. Menu limited for vegans. Again, environmental impacts not considered.

Dear Lauren, Thank you for taking the time to tell us about your experience at the ibis Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There is certainly quite a lot of food for thought, especially in regards to toiletries and the menu, and their environmental implications. Perhaps it would be worth looking into what Qantas are doing. As for the staff member who served you, he is relatively new to our team and is still earning which may have contributed to some of his actions and behaviors. Intently looking at the screen was more of a result form trying to ensure he is following correct processes as opposed to being disengaged or disinterested. Unfortunately. despite the best intentions, the only thing that truly matters is how the service is perceived by our guests which in this case was clearly far from our desired standard. We will make sure to follow this incident up with him to avoid these situations going forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

One of the best IBIS hotels I've stayed at

Customer review rating 4.5/5

Laura D. Business - 13/05/2019 AccorHotels certified review

Great location and really nice comforatable room. Better than IBIS usually is by a mile with the touches of the more expem=nsive rands

Dear Laura, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. It is great to see that you have enjoyed your last visit and I am glad that our hotel managed to exceed your expectations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide
Customer review rating 4.5/5

Linda W. Business - 12/05/2019 AccorHotels certified review

never been to a hotel that does NOT clean your cups or glasses on a daily basis Stayed 5 nights and the 1/2 cup of tea stayed throughout the stay

Dear Linda, Thank you so much for staying with us and also taking the time to give us some feedback. Please accept my apologies for some of the cleanliness issues that occurred during your time with us - we have addressed the washing of cups and glasses in the last few daily briefings to ensure that all Housekeeping staff are on the same page and are following correct procedure. Linda, thank you again for your feedback, and I look forward to welcoming you back to ibis Adelaide in the near future. Kind regards, Bodelle Francis Hotel Manager ibis Adelaide

Good

Customer review rating 4.5/5

Ryan S. Business - 12/05/2019 AccorHotels certified review

Loved Adelaide and the the hotel

Dear Ryan, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Great value hotel

Customer review rating 4.5/5

S Couples - 12/05/2019 AccorHotels certified review

On arrival, we were warmly greeted by the very friendly and welcoming staff who explained how to get to the car park which made it very easy. As we were on an early flight we arrived before check-in time but the staff were still able to do our paperwork and offered to phone us when the room was ready. Room was small but clean and modern, perfect for a short stay in the city.

Dear Sarah, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am glad that our team looked after you well! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

A clean quiet room, comfy bed and great shower.

Customer review rating 4.5/5

Ctoose Solo - 12/05/2019 AccorHotels certified review

Enjoyed my brief time in Adelaide staying in a very comfortable room.

Dear Christine, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed a comfortable stay with us! Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Enjoyable

Customer review rating 4.5/5

Kim C. Business - 12/05/2019 AccorHotels certified review

I would recommend updating your towels and bathroom linen - they are looking tired.

Dear Kim, Thank you so much for staying with us again and I appreciate you still taking the time to give us some feedback. Please accept our apologies if the quality of the linen and towels fell below your expectation and I am sorry if it caused any disappointment. I do appreciate the honest comments. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide

Brilliant as always

Customer review rating 4.5/5

Tim H. Business - 12/05/2019 AccorHotels certified review

Very professional staff, comfortable room, great food.

Dear Timothy, It was a pleasure to have you stay with us again and as always I am very grateful that you took the time to fill out the survey. It is great that you had a nice visit and we are always open to requests or suggestions on how we can make you even more comfortable for all future stays! We hope to see you again in the near future. Sincerely, Bodelle Francis Hotel Manager ibis Adelaide
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