Hotel - Mercure Strasbourg Palais des Congres Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Palais des Congres Hotel

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4.0/5 825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our rooms are equipped with individual air conditioning, minibar, satellite TV, pay-per-view movies, direct-line phone and voicemail, high-speed Internet and WIFI at an additional fee, trouser press, hairdryer, and tea and coffee making facilities.Our Privilege Room is designed for optimal comfort, including safe, iron and ironing board, bathrobe, espresso machine, and exclusive complimentary items

  • 174 rooms
  • 174 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,665 reviews

Our guest reviews for Mercure Strasbourg Palais des Congres Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 825 reviews
AccorHotels certified review
Anonymous Business - 03/11/2017
« US Physicist »

I found the whole operation to be very professional. Breakfast was excellent, evening meal options were limited and occasionally missing items but adequate to need. Rooms were clean, spacious and comfortable. Hotel staff were courteous and helpful.

AccorHotels certified review
Andrew S. Couples - 02/11/2017
« 3day stay potentially great but lacking certain standards »

A potentially excellent hotel - super staff at reception but poor service in restaurant for breakfast and rooms very over-heated (corrected and well dealt with by reception staff to the best of their ability. For the 1st time ever in a Mercure, I was deprived of a welcome drink for my guest , a serious error on the part of this hotel.

AccorHotels certified review
Jane S. Couples - 25/10/2017
« Great place to stay in Strasbourg »

We really enjoyed our stay, we had a privilege room and it was great, very large with comfortable furniture. The breakfast each day was very good and we enjoyed our meals in the restaurant. The staff were all efficient and friendly.

AccorHotels certified review
L. Business - 23/10/2017
« L. »

Didn't get much sleep whatsoever due to extremely high temperature in the room. Upon checking out, the clerk at the reception notified us that climate control was now in heat mode and that we should have called reception so they could have unlocked the windows!!!! Very disappointing for a hotel of such class. None of our team of 6 (in 6 different rooms) has slept which resulted in a rough day at our business meeting the following day.

AccorHotels certified review
Anonymous Families - 23/10/2017

very nice staff and good overall service. very spacious and cormfortable room and good in room (welcome) service important for us is on site parking

AccorHotels certified review
C. E. Couples - 15/10/2017
« Excellent and politeness »

Absolutely correct

AccorHotels certified review
Anonymous Couples - 03/10/2017
« Always a great experience »

We were welcomed warmly, remembered by staff. Upgraded to a lovely room. So comfortable.

TripAdvisor review
Couples - 21/09/2017
« Nice ! »

We came often in this hotel and it's always a pleasure . The staff is nice , the room is big , the room service super ! When we'll come back to Strasbourg , we'll come back in this hotel again ! The only bad thing I can say it's the oldness of the fitness room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I want to thank you for your loyalty. I am pleased that our hotel always meets your expectations. Regarding the wellness area, it has been planned on the investment program to renovate it. I look forward to welcoming you again. Kind regards

AccorHotels certified review
Tim Couples - 11/09/2017
« Stop over stay »

Restaurant good , service great food good. Hotel in general very good. Rooms tired and smell of smoke, on 4th floor, best rooms yet the floor is infused with cigarette smoke. Sadly this means I will not use hotel again , shame

AccorHotels certified review
Anonymous Families - 04/09/2017
« Pretty good »

With the exception of the cleaner consistently trying to enter my room, despite the Do Not Disturb sign on the door, my stay went smoothly

AccorHotels certified review
Jen Families - 31/08/2017
« Good value, friendly, efficient service »

I stayed here with three children - not usually the most desired hotel guests - but we were made to feel very welcome. We were given a nice spacious room. The free wifi was good so the children cou,d all watch their own iPads in the evening. Breakfast was fresh.

AccorHotels certified review
Howard P. Couples - 30/08/2017
« Excellent Staff very friendly and helpfull »

We booked the hotel for its location, and excellent transport links into the center, staff at the reception were very helpful and informative for site seeing.

AccorHotels certified review
P. Families - 29/08/2017
« QUOTIDIEN »

POINT DE CHUTE FORMATION

AccorHotels certified review
Sitanshu Families - 13/08/2017
« Good city vacation with a comfortable stay »

It was nice staying in your hotel, the room was clean and comfortable... bathroom requires modernization, break fast was OK. Would return back

AccorHotels certified review
Patrick Solo - 21/07/2017
« Well-run hotyel in quiet location »

The staff was exceptionally helpful in printing and faxing the many documents I needed to send quickly. My thanks to them. The pool was a welcome feature, after walking around Strasbourg in the hot weather. I appreciated the quiet location, just a short tram ride from center. Room comfortable and tidy. Overall a top choice.

AccorHotels certified review
Hirofumi O. Business - 26/06/2017
« Very Nice »

Clean room, friendly staffs, and nice restaurant.

AccorHotels certified review
D H. Business - 24/06/2017
« Very happy guest »

Very happy, good help from staff, comfortable room

AccorHotels certified review
Lesley L. Couples - 17/06/2017
« Mercure Strasbourg »

A very pleasant stay. Lovely room. Evening meal and breakfast very enjoyable. Always a pleasure staying at a Mercure hotel.

AccorHotels certified review
Stuart J. Couples - 10/06/2017
« Well positioned and perfectly pleasant staff »

We very much enjoyed the stay we had as the staff were all very nice and the room was just perfect. The hotel is well placed within a short walk to a tram station which we enjoyed.

AccorHotels certified review
Sharron Families - 30/05/2017
« Nice room but rubbish restaurant »

The size and quality of the room and bathroom were very good. The hotel was easy to find. Outside the centre but there is a tram service. The restaurant was very disappointing. The food was poor and the staff had an attitude.

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