Description
Hotel extras
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Certified ALLSAFE
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Just outside Paris and Versailles
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Heated indoor pool and sunny terrace
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Opposite Westfield Vélizy 2 shopping centre - 180 shops open 7 days a week
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875 yards from the T6 tram for Paris and direct bus to the Palace of Versailles by the hotel.
Our accommodation(s)
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Room
Classic room - 1 double bed
- 3 persons
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s)
Room
Classic room - 2 double beds
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Double bed(s)
Room
Superior room - 1 double bed
- 3 persons
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
Room
Superior room - 2 double beds
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Double bed(s)
Room
Privilege room - 1 double bed
- 3 persons
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
Room
Standard Room with 1 queensize bed and1 bunk bed
Non contractual photo
- 4 persons
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s) and 1 x Bunk bed(s)
- Accessible room
Room
Standard Room with 1 queensize bed and1 bunk bed
Non contractual photo
- 4 persons
- 30 m² / 322 sq ft
- Bedding 1 x Double bed(s) and 1 x Bunk bed(s)
- Accessible room
Hotel location
Mercure Paris Velizy Hotel
22 Avenue de l Europe
78140 VELIZY VILLACOUBLAY
France
GPS:48.778812, 2.21573
Access and transport
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A86 INOVEL PARC
Highway exit
Access: 1 km / 0.62 mi 3 min drive
CHAVILLE VELIZY
Railway station
Access: 7 km / 4.35 mi 10 min drive
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Shuttle
Shuttle on call
N°9 PONT DE SEVRES
Railway station
Access: 7 km / 4.35 mi 10 min drive
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Shuttle
Shuttle on call
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UGC VELIZY 2
Cinema district
Access: 1 km / 0.62 mi 10 min walk / 1 min drive
GOLF DE LA BOULIE
Golf course
Access: 5 km / 3.11 mi 10 min drive
CHATEAU VERSAILLES
Tourist attraction
Access: 8 km / 4.97 mi 10 min drive
TOUR EIFFEL
Tourist attraction
Access: 10 km / 6.21 mi 15 min drive
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VELIZY 2
Shopping centre/mall
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
RESTAURANT M22
Our restaurant, M22, offers simple, tasty cuisine with cosmopolitan influences.
BAR LOUNGE M22
Relax with music in our M22 Bar Lounge. An intimate atmosphere in the morning for business breakfasts, sunny music for lunch and livelier rhythms at the end of the day for drinks with friends after work.
3 breakfasts
Breakfast includes a large selection of hot and cold international produce, served in our restaurant in the form of a buffet.
Pool
Non contractual photo
Fitness center
Take advantage of our fitness room and its large array of equipment for a few fitness exercises!
Meetings & Events
- Number of Meeting Room
- 12
- Surface of the largest room
- 132 m² / 1420.835 sq ft
- Maximum seats capacity
- 150
- Maximum capacity for banquets
- 80
Our guest reviews
located within a building site
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. We deeply regret that your experience did not match your expectations and we apologize for any inconvenience you encountered during your stay. Currently, we are amidst renovations striving to improve our services and facilities. This is, unfortunately, causing some disruptions. For this, we are genuinely sorry. We assure you that the completion of the renovation works are aimed at providing better comfort for our valued guests like yourself. Regarding your point about breakfast and the parking issues, your comments have been noted and shared with the appropriate team for necessary improvements. We do aim to provide a variety of food options and a comfortable stay, and clearly, we missed meeting those expectations in your case. If your travels bring you back to our area, we would be honored to have you stay with us again so we may better deliver on the guest experience you deserve. Sincerely,
Bad experience
Customer review rating 0.5/5
Rene Business - Confirmed reviews ALL
Subject: Our Sincere Apologies for Your Recent Experience Dear Customer, I am deeply sorry to hear about the negative experiences you had with us. It is our aim to provide the highest quality service and I am truly regretful that we failed to meet these expectations. Your feedback regarding the quality of food and the poor service you encountered is highly alarming and this is not the standard we set for our establishment. I assure you we take your concerns seriously and this is currently being investigated. We will be taking strict measures against any faults in our service. Moreover, I want to apologize for the unacceptable state of room 614 and the surrounding areas. It's clear that we overlooked several important aspects and I promise that immediate action will be taken to rectify the issues you have pointed out. The behavior of our manager does not in any way reflect our values and the level of respect that we believe every customer deserves. I am sincerely sorry for the rudeness displayed to you and guarantee that this matter will be addressed appropriately. Please accept our deepest apologies and reach out to me directly at ja… so we can further discuss the ways we can rectify your experience. This is not indicative of our usually high standard of operations and I would like to extend the invitation for you to return, so that we can provide the kind of service that you expect. Thank you for bringing this to our attention. Your feedback helps us improve and we are thankful for this opportunity. Best regards, Jayce Dumont Front Desk Manager
old dirty feeling
Customer review rating 2.0/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your valuable feedback. I am very sorry to hear that your stay at our hotel did not meet your expectations. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of our goals. Please accept our sincere apologies for the inconveniences you experienced. The cleanliness and maintenance of our rooms has always been a priority, and it is unacceptable that you were given a room that did not meet our usual high standards. Immediate actions will be taken to address this issue. Furthermore, regarding the deposit, it is a standard hotel procedure to secure any potential incidental charges. However, we understand your dissatisfaction and will definitely review our procedures to avoid such confusion in the future. Again, we deeply apologize for the issues you faced. We hope to have another opportunity to serve you better in the future. Best Regards,
Excellent
TripAdvisor rating 5.0/5
Nafisa Y Families - TripAdvisor review
Needs a refresh.
Customer review rating 3.0/5
Clive Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your experience at our hotel. We highly value the feedback from our customers and your comments are crucial for us to continue improving our service and accommodations. We regret to learn that your stay with us did not meet your expectations due to the temperature and lighting conditions in the room. Please accept our sincerest apologies for any discomfort you experienced during your stay. We are committed to providing a comfortable and enjoyable stay for all our guests, and clearly we fell short of this goal on this occasion. We appreciate your kind remarks on the quality of our food and the performance of our bar staff. We strive to provide the best service to each guest and it's wonderful to learn that the efforts of our food & beverage team met your approval. While we understand that your experience this time didn't score up to your past encounters with us, we assure you every effort will be made to improve the areas you highlighted. Please know that your comments regarding the room's condition and lighting have been communicated to the appropriate departments. We are indeed considering renovations and your comments lend weight to that direction. Once again, we are sorry that your experience was not up to par. We hope you will choose us again in the future, where we guarantee that you will see improvements made. Best Regards,
In partnership with TripAdvisor
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