Hotel - Hotel Mercure Paris 19 Philharmonie La Villette
Mercure Hotel Mercure Hotel

Hotel Mercure Paris 19 Philharmonie La Villette

3.5/5 859 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

  • 182 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Hair dryer at reception
    • Audible smoke alarms in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,503 reviews

Our guest reviews for Hotel Mercure Paris 19 Philharmonie La Villette

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 859 reviews
L. Families - 30/12/2018 AccorHotels certified review
« Average »

The room was correct but not deep cleaned The breakfast was unfortunately very disappointed: staff running everywhere, no free table, only frozen items, bad quality. Not worth 16€! Friendly reception staff.

Eleni K. Business - 10/12/2018 AccorHotels certified review
« Nice, clean quite hotel »

Good service, nice breakfast, willing to help.

Xyz Business - 22/11/2018 AccorHotels certified review
« Fair to middling »

Convenient location, but the room was cold and so was the breakfast room (which does have a splendid view though).

Dave T. Families - 20/11/2018 AccorHotels certified review
« Comfortable stay »

Great location Nice breakfast Shower pressure could be better Clean and comfortable room and bed

monsefoster Solo travel - 31/10/2018 TripAdvisor review
« I have only one complaint »

I usually stay at mercure hotels, usually the attention is rather good although this hotel seems somehow retro to the rest I've stayed in, my only complaint was that the printer in the guest computer area wasn't working and I had to send some personal documents to an email so the guy at the front desk could print them for me, my only hope is that he deleted them afterwards since they contain sensitive information.It was the only thing that really bothered me.

Sanaa Solo - 27/10/2018 AccorHotels certified review
« Did not get the room I had booked »

I booked a room with a king size bed. When I went up to the room they had given me a room with two beds. And when I called the receptionnist told me that I had two king size beds instead of one as if I was not smart enough to know what a king size bed looked like. I would have accepted the situation if they simply had apologized and told me that the type of room I booked was not available anymore, instead of treating me like a fool.

Paul S. Business - 28/09/2018 AccorHotels certified review
« Dark room that smelt of smoke and was next to the hotel entrance! »

This is my second stay at your hotel and the second stay was a let down I'm afraid. The room was dark and smelt of smoke. It was also situated next reception and the hotel entrance so was a noisy at times.

Peter Families - 28/09/2018 AccorHotels certified review

Well I had a 19 day vacantion, I spent time in novotel amsterdam, hotel carlton in venice, van der valk in heerln mercure paris and marriott in hoofddorp netherlands, mercure scores the laatst

The S. F. Families - 07/09/2018 AccorHotels certified review
« Friendly and helpful staff, but Room needs updating »

The staff were very nice and helpful. The quality of the privilege suite was a disappointment. Really sorry to say but small beds, one pillow each, cracks in walls, sink did not really drain, shower bracket was broken and did not have the facilities in room as described. But as the staff were so nice we would return.

Antonio Families - 25/08/2018 AccorHotels certified review
« A Very Easy way to visit Paris »

Very comfortable, very clean, very good location near the metro stop

Martin Z. Families - 13/08/2018 AccorHotels certified review
« Indifference »

Paris is not the same. I heard about but I thought was not true. There is a lot of pickpockets, people trying to give your money, impolite people. I asked about subway in reception and no one alert me for those issues. I was very confident about the local. After we loose money we started to search on internet and for our surprise, it is very common in France now. I think the hotel could advise its clients. Im from Brazil and I never had money stollen there. Our first experience in France was incredible disappointed. Maybe never more. You can do better with your clients warning them about your new culture.

Stephen M. Business - 29/07/2018 AccorHotels certified review
« Good stay. Value for money hotel »

Excellent stay. Well located hotel for Metro and Periferique. Great for concerts in La Villette. Parking for drivers. Restaurant ok.

Anonymous Families - 26/07/2018 AccorHotels certified review
« Not great »

Room was hot (aircon allmost no effect), dark and fit for renovation, with lose toiletseat and really used and bad sleeping couch. The main bed was good. Wifi was too weak for any use. Allmost no cooling in minibar. Only pizza in the restaurant on weekends and inkompetent and slow waitering.

Ashish D. Families - 23/07/2018 AccorHotels certified review
« Good quality rooms but very bad cooling in hot weather »

Good room qualidty; poor aircon cooling despite of complaining. Nice breakfast.

Colin K. Families - 07/07/2018 AccorHotels certified review
« Ideal location for metro away from the city centre »

I stayed for two nights where staff were friendly, rooms were clean & tidy and far enough away from the city centre to relax. 50m walk to the metro which got you into city centre within 30 minutes

Anonymous Business - 06/07/2018 AccorHotels certified review
« Not customer friendly »

Shower is leaking and so effective spray.. knob used to divert water from tap to tower not working. Asked for some support to reception / room service and the response was that nothing can be done now and will be attended to in the morning at 7 am. There is no value for money paid. Toiletry kit not available.

Paul S. Business - 29/06/2018 AccorHotels certified review
« Good hotel large quite rooms »

God hotel, helpful staff and great size room that was quite. Just what I needed whilst on a business trip that had long days

H. Families - 28/06/2018 AccorHotels certified review
« Disappointing »

I spent 2 nights with my wife and 2 year old baby in a privilege room which was not clean. We found a cockroach under the bed and a skeleton of a bird's leg just outside our window.

Peter M. Couples - 22/06/2018 AccorHotels certified review
« nice hotel shame you charged me twice »

the hotel was cool but WHY did you charge me twice left a bad feeling and i am still waiting to be refunded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MEANY, Thank you for taking the time to tell us about your experience at the Hotel Mercure Paris 19 Philharmonie La Villette. We are very surprised regarding the over charge. Upon check in you left a guaranty for 505.20€. We cancelled it upon check out. Upon check out we charged with your agreement your credit card for an amount of 467.38€. Please could you advise us the amount of this overcharge and also could you send us you bank statement to check this over charge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you in the near future. Sincerely, Charlotte FOSTER│ Responsable Hébergement

Anonymous Business - 11/06/2018 AccorHotels certified review
« The hotel is average at best with less than average rooms »

I did not like this hotel. The check in staff couldn't care less that we were there. The service in the bar was miserable; hard to call it service really. The room was old and uninviting; the bed was especially bad as was the bathroom. I felt like I was staying at a really cheap dive.

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