Hotel - Hotel Mercure Paris 19 Philharmonie La Villette
section.presentation.hotel.accorhotels
Mercure Hotel

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures 
75019  Paris
FRANCE

724 reviews
TripAdvisor Rating Based on 724 reviews
See rates
Best price guarantee
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

  • 182 rooms
  • 135 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Your meetings and events

4.0/5 AccorHotels Rating Based on 921 reviews

Our guest reviews for Hotel Mercure Paris 19 Philharmonie La Villette

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 724 reviews
AccorHotels certified review
C L. Families - 23/08/2017
« Hotel that is slightly dating »

The stay was pleasant as we used it as a base for sight seeing. The hotel is starting to look a bit dated

AccorHotels certified review
Frank V. Families - 24/07/2017
« It was pretty good. Beware of children using the shower as there are no curtains. My daughter completely flooded the bathroom. »

The experience was fine. We however mainly used the room to sleep. We never tried the restaurant or any of the other amenities. Just sleep and get out to visit Paris. Very nearby the Porte de Pantin metro station, so that was very convenient.

AccorHotels certified review
Anonymous Families - 12/07/2017
« Room a bit run down. Reception staff easily distracted from completing service for customer at hand but rather talk to others around them or on phone. »

Not very welcome

AccorHotels certified review
Edwin L. Business - 20/06/2017
« Nice location and hotel »

I was a bit upset to find out the prepaid booking with breakfast was not properly passed on. Therefore I was delayed starting my breakfast is this first need sorting.

AccorHotels certified review
Anonymous Business - 19/06/2017
« Disappointing »

Poor. The room was not ready - there was a technical issue, this was known to reception yet I was still allocated that room. Very poor service. The welcome drink voucher was not given to me upon check in. And the breakfast is simply not worth 20€, in my experience there is always a shortage of some items

AccorHotels certified review
Jatin S. Families - 14/06/2017
« Not great. »

The hotel is quoted on the website as being a five star property. But it was not good enough to be given a four star rating. It should be give a 3 star rating. Pros:- -The room size was satisfactory. -Check in done quickly. - The metro station was very close to the hotel Cons:- -The room did not even have a basic cupboard. No luggage rack. - Carpet dirty. - Mini fridge dirty with stains. - Washrooms were biggest disappointment. The WC was ancient looking with rusted edges! (Even 3 star hotels don't keep single ply toilet rolls! Extremely tacky). The bathroom walls were badly painted in some cheap paint. They looked sad and dingy! - The room key failed to activate the lift three times. Had to go to the reception again and again to get it changed. And we were not the only ones with key problems. There were other guests we saw facing same issue. - We stayed for 4 nights and were not asked even once whether our stay was comfortable, not even when checking out. The hotel employees seemed least bothered with concepts like "customer satisfaction ". "Exceeding Guest Satisfaction " must definitely be a completely unheard of concept in this hotel. On the whole we would prefer booking another hotel on our next visit to this beautiful city. Also we will not be recommending this hotel to anyone. The hotel will need to invest in proper renovation of the property and give proper training to its staff in guest handling practices.

AccorHotels certified review
Anonymous Business - 08/06/2017
« Very good »

I appreciated the checkin and the help of the team

AccorHotels certified review
P.r Couples - 01/06/2017
« Conform to expectation »

Registration at arrival was OK. During stay, staff was very diligent to find satisfaction to our needs. Staff always tries to solve difficulties if happens

AccorHotels certified review
A. Business - 31/05/2017
« Noisy »

Team was welcoming but room 722 for 2 nights was noisy with rolling carts or elevators (?) => awaken at 5:30 am the first day / 6:30 the second day. Breakfast management seemed quite amateur with manual (paper list) and erratic room number checking at the entrance.

AccorHotels certified review
Anonymous Families - 09/05/2017

Short stay at the hotel because lot of things to do in Paris

AccorHotels certified review
Anonymous Business - 04/05/2017

Generally very good. I liked the hotel and the environment. The room was excellent and the staff were always really good too. The only thing that was inconvenient was checking in, as we had to wait quite a long time before rooms became available at around 1.30. I realise that is before checking in time, but I'm sure the hotel was aware there was a conference taking place and that a lot of people would arrive around that time and want to get across the road to the conference. That is a relatively small point though, as the rest of the stay was excellent, breakfast was great and the room just as I would have wanted! One other thing - the wifi is very slow at peak hours, or it was on this visit.

AccorHotels certified review
Anonymous Couples - 03/05/2017

There were some lack of maintenance on the hotel. I had to make a small fix on the sink because we cannot open the plug.

AccorHotels certified review
Anonymous Families - 27/04/2017

Had a bad experience with the receptionist. I needed help with where to eat with my grandson and she was very dismissive and unhelpful. She also told me when we arrived that nearly €80 was owing on the room when in fact my daughter had already paid for it in full. When i questioned her she backed down.

AccorHotels certified review
Anonymous Couples - 25/04/2017

I am very satisfied; the staff was helpful and friendly, the hotel is pleasurable and the location of the hotel is good.

AccorHotels certified review
Anonymous Business - 24/04/2017

The hotel is becoming too old and need refreshment

AccorHotels certified review
Anonymous Business - 14/04/2017

No electricity between midnight and 5am every day and I was only informed at check in. Room was too warm and even with the air con in the max in the cold I couldn't cool it down

AccorHotels certified review
Anonymous Solo - 10/04/2017

The new breakfast room at the last floor with nice view was really great.

AccorHotels certified review
Anonymous Friends - 07/04/2017

Hotel was lovely, rooms comfortable and clean. The lift was a bit temperamental. Only sad part was the police situation outside the hotel. There was a bit of trouble.

AccorHotels certified review
Anonymous Friends - 04/04/2017

Comfortable and pleasant. Only problem was no air conditioning.

TripAdvisor review
Business - 26/03/2017
« Excellent. »

It was very nice and l really enjoyed my trip to Paris.In the room everything was top and l love to stay in this hotel because the services were excellent.Next time l will advice my friends to stay there.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 400 m Mercure Paris Porte de Pantin Hotel
Mercure Paris Porte de Pantin Hotel
From
From 106.00 EUR Non member rate
From 100.70 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 730 m ibis Paris la Villette Cite des Sciences 19th
ibis Paris la Villette Cite des Sciences 19th Hotel
From
From 75.65 EUR Non member rate
From 71.87 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km Aparthotel Adagio access Paris La Villette
Aparthotel Adagio access Paris La Villette
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km ibis budget Paris Porte de Pantin
ibis budget Paris Porte de Pantin
From
From 54.40 EUR Non member rate
From 51.68 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Paris
See rates