Hotel - Grand Mercure Bandung Setiabudi
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bandung Setiabudi

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4.5/5 1,415 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 204 rooms
  • 102 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,793 reviews

Our guest reviews for Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,415 reviews
AccorHotels certified review
Fretti Couples - 13/02/2018
« Best service »

They set up my room with flower honeymoon with welcoming cake ❤

AccorHotels certified review
Yuliana H. Families - 12/02/2018
« Different Bills »

I booked two rooms but when I looked at the bills. The price is different.

AccorHotels certified review
Himawan E. W. Business - 12/02/2018
« Perfect »

Good room and goo hotel location..good food and the swimming pool was comfort

AccorHotels certified review
Indra M. Couples - 11/02/2018
« it was a good time »

Had a nice stay as expected but we think your breakfast quality needs some improvement, gym needs to be airconditioned and room amenities refilled daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. IM., Thank you for taking the time to share your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We will definitely do improvement on the areas you pointed. Your comment has been duly passed to the Department Heads concern for their immediate attention. We look forward to welcoming you back again on your next visit in Bandung. Yours Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Sriwati Families - 11/02/2018
« excellent stay »

Very warm welcome and exciting experience stay in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sriwati T., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Amy Couples - 10/02/2018
« Good »

Good service, nice room, nice place to stay, but food was 60% good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. AF., Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Halimah A. Families - 07/02/2018
« Great services »

nice stay in this hotel with nice help full of staff , when check , she up grade room. big swimming pool for kids with sparkling lighting at night, Plenty menu for breakfast with the great service ...thank you Melly . I will back again when holiday in Bandung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. HA., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Firman Families - 07/02/2018
« Nice hotel and satisfactory service »

I booked through the accor website for premium superior rooms with a balcony for a two-days stay on 25-27 January 2018. Arriving early around 13:00 pm, unexpectedly the room was ready and we got an upgrade to a deluxe room with balcony (free mini bar). We also got 5 welcome drinks when I booked only 2 adults. In addition, we also thank you for giving birthday cake to our son who at that time coincided with his birthday. During the stay there was very comfortable from the hotel lobby and the clean rooms. Unfortunately we got a room that is located far from the elevator. But it does not matter. Most memorable when we had breakfast at hardy's restaurant. All the staff are very friendly, especially for mbak Melyanti and mbak Diana very much help us during breakfast. His menu is diverse and tastes pretty good. Thank you mbak Melyanti already give discount 50% to my mother. The pool is spacious, clean and warm. Just as a suggestion and input, for play areas or activities for children please add again, not just certain days if possible every day. For example: feeding rabbits, fish, archery. The hotel is strongly recommended for the area Setiabudi Bandung. The hotel is clean and spacious, the service is satisfactory, and the location of the hotel is not far from the farm house susu lembang and amazing art world. Going to be the next destination here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. FI., Thank you very much for sharing your experience and trust in our genuine hospitality. Very happy to hear that our staff and service met your needs and expectations. It is indeed our accomplishment to be able to make your stay most memorable. Please be assured that I will pass your so kind words about service to Ms. Diana and Ms. Melyanti. Once again, thank you for your trust in us and recommending our hotel to other travelers. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Justin Solo - 07/02/2018
« Good hotel »

Spacious hotel. Enjoyed the balcony room with the city view. Rooftop restaurant I found closed somewhat early, perhaps because it was during the working week. All in all, no real complaints except for the noise of some drilling work being done behind the hotel so sleeping in wasn't really an option on one of the days there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JAH., Thank you for staying with us and for your kind attention by giving us your comment during your experienced stay. Please accept my apology for the inconvenience caused regarding the noise outside your room. Your comment has been duly passed to the Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
L. Families - 06/02/2018

My kids so happy stay at mercure setiabudi bdg cause he can swim without scare feel cold. For the breakfast need to improve more the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. WL., Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Agustina S. Families - 05/02/2018
« Excellent »

This is my fourth visit to Grand Mercure Bandung Setiabudi.. the hotel is very nice and clean.. the staffs are very kind and helpfull.. I left my member card and Ms. Mely called me and sent back my card. The fasilities meet our needs.. swimming pool has warm water.. breakfast has a wide variety.. will surely come back again soon..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. ARW., Thank you so much for your great review about Grand Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. I will share your comments with all departments and we hope to welcome you again very soon. Sincerely Yours, Engkun Kurnia General Manager

AccorHotels certified review
Monika K. Families - 05/02/2018
« Excellent »

Very good breakfast and the servant is really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. MK., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Dina Couples - 05/02/2018
« Feels like home »

Over all we are happy for the first time stay at Grand Mercure Bandung. All the staff are very friendly especially for Ms Mely and Mr. Alam much help us during breakfast, also Ms. Melsiana for helping us during stay at Grand Mercure. Thank you for the pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. DM., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Andri A. Families - 02/02/2018
« Great »

The atmosphere is good, facities and service are above standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AA., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Steven W. Couples - 31/01/2018
« Satisfied »

Worth we are paying for to stay at your hotel. Friendly receptionist. But i think u need to improve your breakfast menu.add more variety local food Tq

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. WKB., Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Jeffri E. S. Couples - 31/01/2018
« Holiday »

We are so satisfied for all services and place in grand mercure Bandung. Hope next holiday we'll be there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JES., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Anisa P. Families - 31/01/2018
« Awesome! »

One of the best kids friendly hotel I've ever had!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. AP., Thank you so much for your great review about Grand Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will share your comments with all departments and we hope to welcome you again soon. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Rido Business - 28/01/2018
« Nice place »

The receipsionist so humbble. Room is clean n confort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Ridoan, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Didy Families - 27/01/2018
« Awesome »

Stay really enjoyable, and services was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. CT, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Engkun Kurnia General Manager

AccorHotels certified review
Anonymous Business - 27/01/2018
« Very Nice »

Good Location to Escape from city live

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MM, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Engkun Kurnia General Manager

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