Hotel - Grand Mercure Bandung Setiabudi
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bandung Setiabudi

4.5/5 1,711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Other sports activities
    • Bicycles rental (Paying)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 204 rooms
  • 102 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,682 reviews

Our guest reviews for Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 1,711 reviews
Dendy S. R. Families - 15/10/2018 AccorHotels certified review
« Amazing experience »

Hotel is good and theis staffs is really hepful, i love the ambience of this hotel

Henry R. K. Families - 14/10/2018 AccorHotels certified review
« Bathroom not clean »

When we check in first impression was not good, bathroom smell not good

Juli Families - 13/10/2018 AccorHotels certified review
« Refreshing »

Overall everything is good

Tedy Families - 11/10/2018 AccorHotels certified review
« Relax »

Clean, comfort, good bfast, warm pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T.W., Thank you for the lovely review on this site. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Looking forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Rifano P. I. Families - 10/10/2018 AccorHotels certified review
« Cozy »

The hotel give the cozy ambiance, feel relax all the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.P.I., We love hearing your feedback and it is great to know that your time was well spent with us. Thank you for your trust in us and we look forward to welcoming you back on your other visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Eka S. Families - 09/10/2018 AccorHotels certified review
« Nice stay »

very nice stay, staff are very welcome, got a room upgrade and prepared for our anniversary, nice hotel, nice pool, but not so good for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E.S., Thank you for choosing our hotel on your sweet journey and many congratulations on your anniversary again. Delighted to read that your staying experience was good. We also truly appreciate your kind attention by giving us your input during your experienced stay. We really need guests highlights like yours to keep our level of quality. Again, thank you and we look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Yours Sincerely, Engkun Kurnia General Manager

M Families - 08/10/2018 AccorHotels certified review
« Nice, everything was spot on »

A very nice experience, nice room, extensive range of good food, good service, fast check in and check out, friendly staff, complementary minibar, overall a very nice experience for family's holiday. Pricing point was a bit high but worth with the services provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M.I., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Oktavia Families - 08/10/2018 AccorHotels certified review
« Highly satisfied »

I always stay at grand mercure whenever i visited bandung. And this time I'm really impressed by the welcoming and service, especially by Mr. Farhan, front office guest service. He patiently accomodate my request in choosing the room as per my liking, even though the hotel was busy at that time. Usually when the hotel was busy the service level goes down, but apparently that’s not Grand Mercure Bandung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O.A., Thank you for always coming back to our hotel. We are really pleased to read that you enjoy your stay with us. Farhan is one of our Front Desk will be most pleased to know that you enjoyed his lovely service. I shall pass along your kind compliment to him personally. Once again, thank you for your great review, looking forward to welcoming you back very soon. Yours Sincerely, Engkun Kurnia General Manager

Albert A. Families - 08/10/2018 AccorHotels certified review
« Great Short Escape »

All seems good since I arrived and checked in... It was a great ambience and environment that make my family time feels complete... Good service from all the management hotel also make me feels like home... Thank you for the great experience that you gave...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A.A.J., Thank you for your wonderful feedback. It is pleasing to read that our team were able to delight you and make you feel like stay at home with us. We hope to see you again soon for another wonderful journey with us. Yours Sincerely, Engkun Kurnia General Manager

Mohamat E. F. Business - 07/10/2018 AccorHotels certified review
« The most amazing experience »

Perfect room, perfect place, amazing services, easy checkin and checkoug, extremely friendly staff (all of them)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.E.F., Your title says it all. Thank you for your terrific feedback. We are really pleased to read that you had an enjoyable stay in our hotel. Perfect room, perfect place, amazing services, friendly staff. Needless to add anything more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Family - 06/10/2018 TripAdvisor review
« a modern hotel with good food »

a perfect hotel to stay with the kids as they provide the swimming pool with the hot water. not to mentiion the various food for breakfast. a lot of healthy, non gluten and delicious food were served. the room is also clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. RiniRini Warms Greeting From Grand Mercure Bandung Setiabudi Thank you for your visit to our hotel Grand Mercure Bandung Setiabudi. I very pleased Knowing that you satisfied with our facilities and our healthy food. Once again thank you and we are waiting your next coming. Best Regards, Engkun Kurnia General Manager

S. W. Friends - 05/10/2018 AccorHotels certified review
« As expected of an Accor Group of Hotels »

The room and service was good. Food and facilities were satisfactory as well. The only issue I had was that the walls, doors and windows were too thin to keep out the sounds. Kids screaming and running along the corridor, conversations by the poolside can be heard audibly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W.S., Thank you for your review. Delighted to read that your staying experience was good. We also truly appreciate your kind attention regarding the room soundproof, please allow me to express my sincerest apologies for the inconvenience. Thank you again for sharing your experience, and it will be our pleasure to welcoming you again in the future. Yours Sincerely, Engkun Kurnia General Manager

Wisnu P. Families - 05/10/2018 AccorHotels certified review

enjoyable stay, cozy pool and super staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W.J.P., Thank you for your superb review. We are really pleased to read that you had an enjoyable stay in our hotel. I will be happy to meet you in the near future and be assured that I will pass your so kind words about service to all our team. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Your Sincerely, Engkun Kurnia General Manager

Tc T. Business - 04/10/2018 AccorHotels certified review
« Awesome staffs! »

Great experience from the recent stay, staff service was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T.C.T., Your title says it all. Thank you for your terrific feedback. We are really pleased to read that you had an enjoyable stay in our hotel. I will be happy to meet you in the near future and be assured that I will pass your so kind words about service to all our team. I hope you will enjoy your next stay with us. Yours Sincerely, Engkun Kurnia General Manager

D. P. Families - 03/10/2018 AccorHotels certified review
« Excelent Service »

We got free upgrade for the room? With balcon....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P.D.J., Thank you for taking the time to share your feedback during your experienced stay. We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. We hope your next visit to Grand Mercure Bandung Setiabudi is in the not too distant future. Yours Sincerely, Engkun Kurnia General Manager

No… Families - 02/10/2018 AccorHotels certified review
« Nice stay »

We stayed at deluxe room with pool view, everything was good, breakfast is amazing and delicious. Pool with warm water is the best thing, children really loved it.overall it was really great. We'll be back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N.M., Thank you for taking the time to give the astonished feedback of our hotel. We hope your next visit to Grand Mercure Bandung Setiabudi is not too distant future. Yours Sincerely, Engkun Kurnia General Manager

Steve Families - 02/10/2018 AccorHotels certified review
« Wonderful hotel and great facilities »

The hotel, facilities, and food were nice. Except for one small detail that the room and bathroom was dark. Don't know if it was just our hotel room. Room number 351 if you would like to check. Other than that, loved our experience at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.H.C., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Sandy Families - 02/10/2018 AccorHotels certified review
« Great hotel, great service, but a bit overpriced »

I often visit Bandung and due to work, a couple of my visit before this vacation, I stayed at Hilton and Crowne. They provide more luxurious and clean look and their breakfast are amazing. Your hotel is better in term of location, par in service and hospitality, but surely lose in term of building. Not complaining, just let you know. I love your brand, I try to stay at your chain if I have the chance, so I hope you can be better than them. Also one more thing. I bring my kids here and they really hoping to play in the kids area. but the place is under expectation. it is hot, no exciting toys to play with, and no class/activities. just plain boring room with some old boring toys.... you can improve much here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.A., Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We really need guests highlights like yours to keep our level of quality. Apart from that we are apologize for the inconvenienced cause regarding our kids club. Your constructive comments has been shared with the team. Again, thank you and we look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Yours Sincerely, Engkun Kurnia General Manager

Santo Friends - 01/10/2018 AccorHotels certified review
« Nice and good service »

Enjoy my stay in here. Helpfull staff. The room is clean. The bed sheet is clean and nice. The pool is great with warm water. Good combination with the cold weather around the hotel. Keep the good hospitalty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the lovely review on this site. We love to hear that your time was well spent with us. The warm sparkling pool, the helpful staff along with the nice room. Happy to read that you enjoyed them all. Looking forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Agustino L. Families - 01/10/2018 AccorHotels certified review

Overall everything is good. The only thing is the floor is dusty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A.A., Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

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