Hotel - Grand Mercure Bandung Setiabudi
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bandung Setiabudi

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4.5/5 1,536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 204 rooms
  • 102 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,129 reviews

Our guest reviews for Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,536 reviews
TripAdvisor review
andymaverick76 Family - 19/05/2018
« Awesome!! »

Hi guys, i want to take this opportunity to thank Grand Mercure staff for thier EXCELLENT service and fulfilling my request as it was a simple surprise for my wife on my Wedding Anniv. Simple, exquisite and beautiful decor done to my room. 2 Thumbs up for your excellent attention and services. Room was spaciouse and quality rest time we had.cleanliness was tip-too. Room view was fabulouse facing the pool and bandung hilly mountains. Hotel facilities is 1sr class and bright. Overall keep up the excellent service and much appreciate to all the staff from front office upto the the security checkpoint guards. friendly as always! Cheers....

AccorHotels certified review
Arif K. Couples - 12/05/2018
« OK »

it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A.K, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Anita Families - 12/05/2018
« So so »

The view, ambiance and the warm swimming pool surprisingly amazing, but how pity when we have to call operator for 5 times and our bag didnt come for 1 and a half hours. During check in the GRO over us for joint bed in twin bedroom because the king size room not available, but after waited for more than 2 hours we found that our bed havent joined yet when we checked in. Please enchance the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A, First of all, please allow me to thank you for staying with us on your recent visit to Bandung on 10-11 May 2018. On behalf of management Grand Mercure Bandung Setiabudi, I would like to sincerely apologize for the unpleasant experience during your stay. I will definitely do improvement on the areas you pointed. Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Best regards, Engkun Kurnia General Manager

AccorHotels certified review
Nuke Families - 12/05/2018
« Beautiful and comfortable »

this is our 2nd time staying at your hotel, staffs are very helpfull, food is delicious, We will be back...!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N.P, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Aristo Families - 12/05/2018
« Hotel which have good staff and facilities and the breakfast taste is nice »

When we arrive in hotel the staffs are good welcoming and check in process is fast. and we dinner in Keppler sky lounge bar the view is beautiful. I like the swimming pool at this hotel because the water is warm (my child was happy) Overall my family was so happy during stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback.We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Dedi H. Families - 12/05/2018
« Mr Dedi H. »

Very nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D.H, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Turino J. Families - 08/05/2018
« excellent service and facilities »

this is the 4th times I stay with Grand Mercure Setiabudi, very comfortable and enjoy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T.J, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Tami Couples - 08/05/2018
« Amazing Day »

I'm here for honeymoon, and I asked for free upgrade room if it's available. lol. but unfortunately they can't provide it. but they arrange my room very beautifully. I love it. everything is great here. keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M.T, Thank you for staying with us and for your kind attention by giving us your comment and input during your experienced stay. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Mohammad I. G. Families - 08/05/2018
« Good hotel with beautiful landscape surrounding »

I was there with my family and received the best service from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.I.G, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Candra W. Business - 05/05/2018
« Grand Mercure Setiabudi service »

Very good hotel, nice view and comfortable. but no Bein sport channel for football match

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C.W., We love hearing your feedback regarding your stay at the Grand Mercure Bandung Setiabudi. We also truly appreciate your kind attention by giving us your comment regarding the sport channel. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards our hotel. Once again, thank you for your kind feedback, and we hope to see you again soon. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Indrabk Families - 04/05/2018
« A refreshing quality time with family »

I came to the hotel at Sunday afternoon with my wife & 2yo daughter. The check in process was easy, the staffs are very warm & helpfull. We stayed at 626, it was quite big for us and my daughter have enough space to running happily around the room.. We also ordered meals at the night we stayed, as i can remember it was great. So did the breakfast. More than enough meals option and also time to breakfast.. Overall, we are happy with our stayed at Grand Mercure Setiabudi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I.B.K., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Yudie A. S. Families - 04/05/2018
« Excelent!! »

It was a new experience for us staying at five star hotel with all hospitality and excellent services. Kids are very enjoy with all facilities and there’s an event/program for kids that wont makes kids feel bored (eventhough my girls didn’t join the program). And of course the last is the buffet, the pastry is excellent with all delicious food and full of teste. You wont regret if staying at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y.A.S., Thank you very much for sharing your experience and trust in our genuine hospitality. Very happy to hear that our staff and service met your needs and expectations. It is indeed our accomplishment to be able to make your stay most memorable. Once again, thank you for your trust in us and recommending our hotel to other travelers. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Valentina S. Solo - 03/05/2018
« Hospitality »

Most of the staff always smile and helpfull. The room clean and comford.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V.D.Y.S. M kes, Thank you very much for sharing your experience and trust in our genuine hospitality. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. We look forward to welcoming you back on your next visit very soon. Best Regards, Engkun Kurnia General Manager

TripAdvisor review
Family - 03/05/2018
« Nice Hotel, absolutely will be back there »

I love this hotel, especially warm swimming pool has always been interesting thing of this hotel.where you can swim anytime till 9pm and do not need to worried if the water will be too cold for your kids. I got special rate once I booked, it's almost a half price!!! Also I got free upgrade room once check in. absolutely will be back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Retna_Lestari_74, Thank you for your nice review. We, too love our warm and sparkling swimming pool which very often complimented on this site. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Retno L. Families - 02/05/2018
« nice hotel for family »

it was great to stay at Grand Mercure Setiabudi, I got special price once made the booking. it almost half price and got free upgrade room from Deluxe pool view to Deluxe with balcony. staff was very friendly and we really like the swimming pool with warm water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R.L., Thank you so much for your great review about Grand Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will share your comments with all departments and we hope to welcome you again soon. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Jonatan B. W. Families - 01/05/2018
« Very nice hotel »

Clean room, friendly and helpful staff, reasonable room rate, delicious breakfast, very enjoyable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J.J.B.W., Thank you for taking the time to give the astonished feedback of our hotel. Delighted to read that we managed to exceed your expectation on every level while staying with us. Clean room, friendly and helpful staff, delicious breakfast, very enjoyable hotel and reasonable room rate,. Needless to add anything more. I will share your comments with all departments and we hope to welcome you again soon. Yours Sincerely, Engkun Kurnia General Manager

AccorHotels certified review
Ruri B. Friends - 01/05/2018

Nice hotel, friendly staff and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.B., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Lisda Business - 01/05/2018
« Good »

My experience in grand mercure setiabudi ..The service satisfy especially Manager and Staf ...Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L.S., Thank you for this lovely review. We love to hear that your time was well spent with us. Very happy to hear that our staff and service met your needs and expectations. It is indeed our accomplishment to be able to make your stay most memorable. Looking forward to welcoming you back very soon. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Hesti Y. Families - 01/05/2018
« Swimming pool an unique »

Comfortable, strategies location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H.Y., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. We too love our perfect location and our warm sparkling swimming pool often complimented by our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Kenny Families - 30/04/2018
« What a pleasure hotel »

Very enjoyable and relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K.H., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Engkun Kurnia General Manager

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