Hotel - Grand Mercure Bandung Setiabudi
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Grand Mercure Hotel

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 
40154  BANDUNG
INDONESIA

1,246 reviews
TripAdvisor Rating Based on 1,246 reviews
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From 654500.00 IDR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 204 rooms
  • 102 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,259 reviews

Our guest reviews for Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,246 reviews
AccorHotels certified review
Ditha P. Families - 13/09/2017
« Nice hotel for family with baby »

Love the warm water pool, my baby enjoy her first swimming activity . Nice breakfast but dont like the child / baby dinning seat (not secure for baby under 1 year) .

AccorHotels certified review
Vsp Families - 12/09/2017
« Enchanting pool »

Expecting more from a five star hotel, but overall was good. Very nice warm pool especially at night was great.

AccorHotels certified review
Mrs T. Families - 12/09/2017
« Very nice »

Good hotel with a nice hospitality all staff, from front office, housekeeping, security etc. Food is good with variety choices. Minus one important thing for us where we vacation with toddlers. there is no children playground with a interesting game, at the kids club no game like a slide, only tv with games for both, and coloring activities. my child is not interested to go there, because the room is so small and full when the weekend. only a swimming pool could make my daughter happy. please add some interesting area for kids like a outdor playground, rabbit or bird cage etc. This is because see most of the guests staying at the weekend are families with children.

AccorHotels certified review
Felix Families - 12/09/2017
« The most pleasant experience during my trip in Bandung, as always »

Great atmosphere, very assistive staffs, swimming pool with warm water, nice and quite place, great location. Can't wait to come back! Until next time!

AccorHotels certified review
Ridwan Business - 11/09/2017
« In general is Good but need to improve in room service »

Food is good Room is good Room service call was bad. No on answer the phone in all line include emgergency number. No drinking water on the 2nd day. No phone directory.

AccorHotels certified review
Mahardhika Families - 11/09/2017
« Quite nice »

Overall service was OK, the ambience and cleanliness was good. On the other hand, The room which I stay have its hot water faucet broken. I hope for the future they check the room quality first before guest can use it.

AccorHotels certified review
Cunk Families - 10/09/2017
« Cunk »

Satisfy with the pool

AccorHotels certified review
Ronald Families - 09/09/2017
« used to love grand mercure, a bit disapointed this time. Got "left over room" and no other choices »

Stayed 1 night just before long weekend. got a corner room which is directly facing other room balcony. I asked to move to another room with the same specification (king size bed) and they showed me one room that has similar view. At that time they said other rooms are not available and has been "block" for other guest. I find this a bit strange considering that I was there first and until the next day the hotel is not very crowded. They offer me to upgrade my room with same specs (with additional cost) , which I accepted. but then when I went to the room, it has a queen size bed (not king size), so I have to go back to reception (which is very inconvenient) to cancel my upgrade, and with no other option I accepted the first room that I was given during check in. And another thing, I asked for an extra bed, and my wife called in the morning (before we arrived at the hotel) to have it set, but when we got there is wasn't ready yet. then I called to room service and told that the bed was being prepared. almost an hour later I called back and the man answered seemed to be confused and said that no order has given to him to prepare the bed. Then he did it and finally our extra bed was set.

AccorHotels certified review
Ade F. D. Business - 09/09/2017
« Amazing experience stay 3 nights in Grand Mercure Bandung »

Overall service in this hotel excellent! All staff very nice and helpful. Room is great! Breakfast buffet was so yummy! They has so many kind foods, ingredients was so fresh! And they are has coffee is so good!. I will back again! When I am have a business travel or holiday in Bandung Cheers, Ade Farah D.

AccorHotels certified review
Abbey M. Friends - 07/09/2017
« The Staff were incredible »

Incredible staff that went above and beyond!

AccorHotels certified review
Wilberth B. Couples - 07/09/2017
« Great »

Very much enjoyed staff friendliness and great local kitchen. Location of the hotel is great with cooler mountain air and heated pool.

TripAdvisor review
Business - 07/09/2017
« Great hotel »

I stayed in this hotel already 5-6 times and always had good service. they have sport club and executive lounge Plenty of breakfast option Staff is great and always helpful Room are quite large and always perfectly clean Excellent value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sang, Thank you for always coming back to our hotel. Pleased to read that we remain give the good service as the usual. Sport Club, Executive Lounge, variance over breakfast, large and clean room. Thank You! We hope to welcome you again soon. Best Regards, Engkun Kurnia General Manager

TripAdvisor review
Couples - 07/09/2017
« Great hotel and especially like the local kitchen »

Very much enjoyed my stay at the Grand Mercure. Staff was very friendly and helpful. Especially duty manager upon arrival gave a warm welcome. Loved to service of Regin at the restaurant and tips about the food. Very much enjoyed the chicken sate. Best I had during my 2 weeks stay at Java. Liked the invite from Widdy for the Accor Club party!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wilberth, Thank you so much for taking the time to post this review and for being our loyalty member! We are so happy to have you and your wife on our Accor Club Party back on 28 Aug 2017. Will definetely convey your kind compliment to our Duty Manager incharge , our Executive Chef, Denny, Widi and Regin. Thank you very much for sharing your experience and trust in our genuine hospitality. We are looking forward to be a part of your journey again soon. Best Regards, Engkun Kurnia General Manager

AccorHotels certified review
Anonymous Families - 06/09/2017
« Mr. A »

It was Nice for Family Short Vacation...The Swimming Pool cozy and auitable for kids its also Super Clean and clear... have an incident when the lift is suddenly went off but luckily we still not enter the Lift. Breakfast Was Great..

AccorHotels certified review
Dimas K. Families - 06/09/2017
« Quite satisfied »

Nice standard interior, nice pool with great warm water. A ok breakfast buffet. Slightly over price for the publish rate package, compare to the whole amenities.

AccorHotels certified review
Erich H. Couples - 05/09/2017
« Thank You »

Very good stays, the staff very helpful and friendly always ready to assist very responsive, pro-active and profesional. Will definitely will returned to stay again and recommend to friends and family. The Front Office staff very eficient in check-in process, staff at teh restaurant Mr. Jimmy is very outstanding in deivering the service and always checking our table from time to time during afternoon tea.

AccorHotels certified review
Selvy Families - 05/09/2017

Our Family enjoy during our holiday at Hotel, also feel hospitality at the hotel. Nice pool.

AccorHotels certified review
Alfin A. Z. Families - 05/09/2017
« Fantastic »

The Staff very helpful and great.

AccorHotels certified review
Yudhistira Families - 02/09/2017
« relaxing and friendly place »

the hotel is nice and homey, the staff is very friendly. the foods are good but could have some more variant on the buffet menu. the pool is warm and nice to swim, but the wind quite cold, if you can please improve the pool side with an indoor swimming pool for kids. Also if there is a bathtub and freezer in the deluxe room, that would be extremely great.

AccorHotels certified review
Maria Families - 02/09/2017
« Excellent »

Good place,clean and verry hopefully employee

Our most recent 20 reviews
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