Grand Mercure Bandung Setiabudi 5 stars

TripAdvisor rating 4.5/5 1,939 reviews
Grand Mercure Bandung Setiabudi
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+ 23 Services
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Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154
bandung
indonesia

Tel: +622282000000

Fax: (+62)22/82000082

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HUSEIN SASTRANEGARA At 9.3km / 5.78 miles

  • By plane

    HUSEIN SASTRANEGARA At 5.7km / 3.54 miles

  • By train

    STASION BANDUNG At 807km / 501.45 miles

  • By train

    STASIUN BANDUNG At 11km / 6.84 miles

GPS :-6.85478, 107.595374

Our accommodations

Superior Room

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Superior Room with Balcony

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Superior Premium Room

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room, Pool View

  • Max. number of persons: ‌3
  • Area: From 34
  • Views: Pool side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room with Balcony, Pool View

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Courtyard side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Privilege Room, Pool View

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Pool side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

The Lagoon Room

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Junior Suite

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Executive Suite

  • Max. number of persons: ‌3
  • Area: From 54
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

JING PARADISE RESTAURANT

Type of cuisine: Chinese

Taste your way through Asia and experience the finest Chinese cuisine with modern touch at its best. 11AM/10PM Weekday and 08AM/10PM Weekend

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HARDY'S RESTAURANT

Type of cuisine: International

Let us pamper your taste buds with an array of local and international flavors at our all day dining restaurant. Buffet breakfast, à la carte menu for lunch and dinner will be served at the convenient time.

Lunch

10:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO'REN LOBBY BAR

Photo non contractuelle / Strictly non binding

So'ren Lobby Bar will help you lounging, accompanied by our signature cocktails and mocktails as well as a light snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEPLER SKYLOUNGE & BAR

Photo non contractuelle / Strictly non binding

Step into our Pool Bar which is located in front of our lovely heated swimming pool, right across the main lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,200 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Grand Mercure Bandung Setiabudi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,228 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,939 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Rini A. W. Couples - 10/06/2019 AccorHotels certified review

Good overall, little bit noisy from bell neighbour room, we order non smoking room but the room smell like smoking room

So far so good except breakfast

Customer review rating 4.4/5

Teguh Families - 10/06/2019 AccorHotels certified review

Everything is fine, except the cleanliness and the hygiene of breakfast thing like spoon, plate, fork, knife, and table. They are quite dirty for me and i'm sure if it's far from hygiene. I know that It might be more crowded than usual but for a restaurant, I think health of customers, cleanliness, and hygiene should be at the top priority. Thank you

Dear Mr. T.S.J.S., First of all, please allow me to thank you for staying with us on your recent visit to Bandung. We would like to sincerely apologize for the discomfort that you experienced caused by the amenities cleanliness during your breakfast time in our restaurant. Your comment has been duly passed to the Department Head concerned for their immediate attention and to avoid similar experience occurring again in the future. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way. Yours Sincerely, Engkun Kurnia General Manager

Comfort place for family

Customer review rating 4.4/5

Vera Families - 10/06/2019 AccorHotels certified review

Very enjoyed and comfort...

A nice weekend gate away

Customer review rating 4.4/5

Rabitha A. Families - 09/06/2019 AccorHotels certified review

Shopisticated and nice long stay

Dear Mr. R.A., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Excellent employee hospitality and very nice room

Customer review rating 4.4/5

Wuri S. Families - 08/06/2019 AccorHotels certified review

We are surprising during check in they give us up grade room, the room was nice, the food on room service was excellent, the swimming pool with heater was great, my kid 11 years old love to swim even He is on fasting day.

Dear Mr. W.S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Incredible moment

Customer review rating 4.4/5

Mustofa H. Families - 08/06/2019 AccorHotels certified review

My family and I really enjoyed the atmosphere at this hotel.

Dear Mr. M.H., Thank you for leaving us such a wonderful review. I will share your comments with all departments and it will provide them with great encouragement to keep doing what they are doing. Thank you again for sharing such a positive experience. We look forward to serving you again. Yours Sincerely, Engkun Kurnia General Manager

One of the best "family retreat" around Bandung

Customer review rating 4.4/5

Selmi A. M. Families - 07/06/2019 AccorHotels certified review

I dunno what to say about this hotel, this hotel already fulfill my happiness. I really love the lobby and room scent, a fluffy bed, a breathtaking view, a great shower, a huge amount of breakfast selections and of delicious of course! One thing to be highlighted is they prioritize me to check out at Accor Le Club Corner, thank you for that. I will come back later. Thank you Grand Mercure Bandung Setiabudhi.

Awesome breakfast & swimming pools

Customer review rating 4.4/5

Nia Families - 07/06/2019 AccorHotels certified review

Stayed 1 night with my 2 toddlers, it was an awesome holiday.. Polite staff let us have an early check in without advance announcement (although it was a peak season in day 2 eid) Warm & clean pools in the day with colorful lamp in the night that creating a romantic effects.. The weather was so nice, chill enough to sleep without air con Our room had balcony with a great green yard view And the best of all was the breakfast... Hundreds of menu, very great taste, always full, and the restaurant staff were so helpful to clean up the table once we’re done Surely will choose this hotel once we visit Bandung

Satisfied

Customer review rating 4.4/5

Lioe L. S. Families - 07/06/2019 AccorHotels certified review

This is my 2nd stay @Grand Mercure Setiabudi, our kids very happy stay there because hotel have warm pool... Bfast menu has lots of varian.. nice place.. tQ

Dear Mrs. L.L.S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Great hotel for holiday

Customer review rating 4.4/5

Marjan R. Families - 06/06/2019 AccorHotels certified review

Clean room, all staf is very welcome, swimming pool is awesome with warm water.

Short holiday with my fams

Customer review rating 4.4/5

Welly S. Families - 05/06/2019 AccorHotels certified review

Great and amazing hotel

Dear Mr. W.S., Thank you so much for taking the time to share your wonderful review. Delighted to read that your stay was nothing short of a great experience. We hope your next visit to Grand Mercure Bandung Setiabudi is in the not too distant future. Warm Regards, Engkun Kurnia General Manager

Comfort & beautiful.

Customer review rating 4.4/5

Ed S. Business - 05/06/2019 AccorHotels certified review

Feel comfort & safely stay there. Have no worries for my bussiness also.

Friendly Staff, Good Location

Customer review rating 4.4/5

Ricky Families - 05/06/2019 AccorHotels certified review

All Staffs trained well and friendly. Location is good, near to several parks.

Dear Mr. R.D., Thank you very much for sharing your experience and trust in our genuine hospitality. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another wonderful journey with us. Best regards, Engkun Kurnia General Manager

Nice hotel

Customer review rating 4.4/5

Agnes Families - 05/06/2019 AccorHotels certified review

Improve for the breakfast menu

Great place for family holiday

Customer review rating 4.4/5

F. Families - 05/06/2019 AccorHotels certified review

Great place....great pool.....great staff

Short trip with lots of memories

Customer review rating 4.4/5

Rydon W. Families - 05/06/2019 AccorHotels certified review

Stayed for 3 nights, great stay, good hotel and room, nice foods for families. Nicely located in cool lembang area.

Great Hotel

Customer review rating 4.4/5

C. C. Families - 03/06/2019 AccorHotels certified review

All Staf Is Very Humble dan Helpfull, Pool is Great With The Hotwater. Breakfast is Best, with Traditional Food..i love that all.

Dear Mrs. C.C., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Engkun Kurnia General Manager

Me and my wife were satisfied the hospitality rendered to us by all personnel.

Customer review rating 4.4/5

A. K. U. Business - 03/06/2019 AccorHotels certified review

Concierge was very helpful, both during check in and check out. Likewise the front office staff, as well as the security personnel. We appreciate the room upgrade. One little suggestion though. As we got down for breakfast at 6 sharp, we were a bit wondering as the "egg station" was not ready to serve. The cook had to be summoned by the steward. Anyway, understanding that it was during Ramadhan! It would also help if The Grand Mercure signage at the Main Road could be more visible. Nonetheless, my wife was very impressed with the Pool bling-bling decoration.

I love it

Customer review rating 4.4/5

Anonymous Friends - 01/06/2019 AccorHotels certified review

I love the view , i love the swimming pool area, enjoy d food,love d rooms

Dear Mrs. H.V., Your comment says it all. Thank you very much for sharing your experience and trust in our genuine hospitality. Delighted to read that we managed to meet your expectation on every level. Hope it will not be too long before we get a chance to welcoming you back Yours Sincerely, Engkun Kurnia General Manager

Excellent for family stay

Customer review rating 4.4/5

Esther M. S. Families - 01/06/2019 AccorHotels certified review

Everything is ok.

Dear Mrs. E.S., Thank you for taking the time to give the astonished feedback of our hotel. Looking forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager
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