Mercure Melbourne Albert Park 4 stars

TripAdvisor rating 3.5/5 846 reviews
Mercure Melbourne Albert Park
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+ 29 Services
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Room 1

Number of guests
Children's age
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  • I cannot take advantage of the Members' rate

Hotel extras

  • 28 Pullman Meeting rooms, for a successful meeting or event

  • Windows Restaurant for modern on site dining and buffet breakfast daily

  • Underground car parking, Valet car parking and on-site Hertz car rental available

  • Close to St Kilda Beach, South Melbourne Markets and Chapel Street for shopping and dining

  • Only 10 minutes to Melbourne CBD, and picturesque lakeside location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 28 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Melbourne Albert Park

65 Queens Road
ALBERT PARK
3004
melbourne
australia

Tel: +61395294300

Fax: (+61)3/95213111

Contact email

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :   Star Bus ALBERT PARK

  • By plane

    MELBOURNE INTL At 28.9km / 17.96 miles - Shuttle paying

  • By train

    PRAHRAN At 2.4km / 1.49 miles

GPS :-37.84978, 144.978662

Our accommodations

Warm, inviting and tastefully appointed, each of the guest rooms and suites at Mercure Melbourne Albert Park offers the perfect place to relax. With a wide variety of room configurations available, this beautiful Melbourne hotel is the ideal base for any type of traveller - with Premium, Privilege and Family options on offer. Each room features a large work desk, a flat screen LCD with cable channels, Wi-Fi and cable internet access, in-room safe, and a modern ensuite with Mercure branded bath products.

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Wireless internet in your room

Superior Room 1 King Bed Lake View

  • Max. number of persons: 3
  • Wireless internet in your room

Premium Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room

Premium Room 2 Queen Beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room

Privilege Room 1 King Bed Lake View

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room

Premium Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room

Superior 1 Bedroom Suite 1 King Bed Lake View

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room

Loft Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 63
  • Wireless internet in your room

Our restaurants and bars

WINDOWS RESTAURANT

Type of cuisine: Regional

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRESSO BAR

Type of cuisine: Cafe

This contemporary licensed venue, located on the ground floor of the hotel is the perfect spot for an early morning coffee, relaxed lunch or informal meeting. cafe@sebel offers specialty teas, espresso coffee, bakery items, fresh salads and sweet treats.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM BAR AND LOUNGE

Photo non contractuelle / Strictly non binding

The Atrium Bar Lounge is an ideal location in Albert Park bar for an after-work drink or casual bite to eat with friends. Enjoy the ambience whilst sampling an impressive beverage selection imaginative cocktails and an extensive snack menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 1,450

  • Maximum capacity: 1,400 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Mercure Melbourne Albert Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

6,083 reviews

tripadvisor

TripAdvisor Rating 3.5/5

846 reviews

Great Value, Freindly and helpful Staff across the venue.

Customer review rating 4.0/5

Peter S. Business - 07/10/2019 AccorHotels review

As an Accor Member, it is always important that the experience received is reflective of the quality you want when staying in a hotel. The Mercure/Pullman Albert Park provides a good experience for the short-term stay. From the moment you arrive, the friendly staff are eager to assist and the dining and gym facilities are fine. Access to St Kilda and Melbourne City areas by Tram is easy, or if you are after a short walk, Albert Park is right across the road. Looking forward to my next stay.

Ordinary

Customer review rating 4.0/5

Anonymous Business - 07/10/2019 AccorHotels review

The hotel staff were great and the breakfast very good. The room was tired with a broken cupboard door and worn out lamp shade.

Relaxing

Customer review rating 4.0/5

Gillian Couples - 05/10/2019 AccorHotels review

Staff were very helpful and friendly. Rooms clean and well appointed

Very satisfied.

Customer review rating 4.0/5

Julie M. Solo - 05/10/2019 AccorHotels review

Location was great. Room was neat and clean. The bathroom a little dated. Customer service excellent. Customer service in the restaurant was excellent. Next time I will ask for the non-slip mat because I slipped and due to past history of substantial surgery to my leg, cannot afford to have a fall.

Enjoyable stay at Albert park

Customer review rating 4.0/5

Ian B. Business - 05/10/2019 AccorHotels review

We would thoroughly recommend staying at this hotel

Great

Customer review rating 4.0/5

Daliya Friends - 05/10/2019 AccorHotels review

it was great the pool, spa, the beds and the tea

Good

Customer review rating 4.0/5

Rebecca F. Families - 03/10/2019 AccorHotels review

Friendly staff, spotless foyer room cleanliness average

Good Morning, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

All was excellent -

Customer review rating 4.0/5

Julie Solo - 03/10/2019 AccorHotels review

first class - staff are professional and warm and friendly.. excellent facilities - quiet location

Delightful

Customer review rating 4.0/5

Anonymous Families - 03/10/2019 AccorHotels review

Really enjoyed Albert Park Mercure, close to good transport too

Nothing to complain about

Customer review rating 4.0/5

Anonymous Business - 02/10/2019 AccorHotels review

Wonderful location, comfortable bed. Perfect for a one night stay for business.

Good Morning, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Great accommodation opposite the beautiful Albert Park Lake

Customer review rating 4.0/5

Dd Business - 01/10/2019 AccorHotels review

The hotel comprises part of the Pullman hotel complex and has a large interconnected lobby area with a bar, cafe and seating. Everything you'd expect is in the room which is clean and comfortable. One possible downside is that you can't open any windows for fresh air. There is an extensive array of good-tasting food for breakfast which is quite affordable if booked at check-in.

Good Morning, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Lovely room, amazing buffet breakfast!

Customer review rating 4.0/5

Hannah C. Couples - 01/10/2019 AccorHotels review

Really enjoyed the stay. Room was very nice. Shower was great. Would have liked some information in the room regarding the buffet breakfast (times opened, cost etc) and information on the swimming pool opening times and location.

Good Morning, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We appreciate your comments regarding the hotel amenity information which will be passed on. We look forward to welcoming you back again soon. Kind regards, Josh Brodie Rooms Division Manager

Nice hotel with nice breakfast, swimming pool and spa perfect for family

Customer review rating 4.0/5

Rg Families - 30/09/2019 AccorHotels review

Hotel room was huge (premium king size family room) and was reasonably priced, we took advantage of the 1 dollar breakfast, our kids didn't have to pay for the breakfast. We enjoyed the swimming pool a lot as my 8 year old practised swimming and my 2 year old played on the shallow edges. Bathroom , however, could use a makeover. But all in all a good experience. Booking on the AccorHotels website was seamless, and the call centre people were easy to deal with. Nice one.

Good Afternoon, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us and made the most of the hotel amenities. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Served its purpose

Customer review rating 4.0/5

Melissa Families - 30/09/2019 AccorHotels review

I booked a room with a king bed. Instead I was “upgraded” to a room with lake views. I was not told however that this room had 2 single beds pushed together, but made up separately as 2 singles. I wouldn’t really consider this an upgrade.

Good Afternoon, Thank you for your feedback- we really appreciate it. We appreciate your comments regarding your room type and bed set up. We certainly hope you enjoyed the rest of your stay and made the most of your time in Melbourne. We hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Fabulous staff

Customer review rating 4.0/5

Cathy Families - 30/09/2019 AccorHotels review

Was upgraded, had an amazing room for our needs. Fabulous facilities and staff!

Good Afternoon, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager
Customer review rating 4.0/5

Marco L. Business - 29/09/2019 AccorHotels review

Great!

Good Afternoon, Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Drink prices are ludicrous

Customer review rating 4.0/5

Joe M. Business - 23/09/2019 AccorHotels review

While accepting that you will charge over the mark as a matter of course, some of your prices are 3 x over. You lost my clientele on that basis. The rest was great.

Good Morning, Thank you for your feedback regarding your stay. We certainly hope you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Modern room and great breakfast

Customer review rating 4.0/5

Julia Business - 22/09/2019 AccorHotels review

The room was modern and comfortable, bathroom was clean and tidy. Breakfast on both days was outstanding. Overall, a very pleasant stay.

Good Morning, Thank you for your feedback- we really appreciate it. We hope you enjoyed your time in Melbourne and made the most of this wonderful city. We look forward to welcoming you back again soon. Kind regards Josh Brodie Rooms Division Manager

Dated room large room

Customer review rating 4.0/5

Ceykay Business - 20/09/2019 AccorHotels review

Large king bed dated room and bathroom/toilet, needs a makeover. Other areas of the hotel looks completely different. Nice restaurant with a good lobby area. Checking in staff was unprofessional. According to him, there is no use being a Accor member if your card status is not silver or above.

Good Morning, Thank you for your feedback regarding your recent stay with us. Pleased to hear you joyed your stay. I do apologize for your comments regarding to a staff comment which I will personally be investigating ad following up. We value not only every guest that enters our property but all Accor members. I hope to have the opportunity to welcome you back in the near future. Kind regards Josh Brodie Rooms Division Manager

Dated room needs make over

TripAdvisor rating 3.5/5

CeyKay Business - 19/09/2019 TripAdvisor review

The room I stayed was a large dated room needs make over. But other areas of the hotel were good and had a different look altogether. Nice restaurant and good lobby area. Check in staff was not professional. According to him being an Accor member is nothing if your membership class is not silver or above.

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