Hotel - Novotel Jazan
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Novotel Jazan Hotel

4.5/5 13 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 495.00 SAR Non member rate
From 445.50 SAR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • JIZAN INTL AIRPORT

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Our restaurants and bars

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Your meetings and events

4.1/5 AccorHotels Rating 12 reviews

Our guest reviews for Novotel Jazan

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 13 reviews
Omar H. Business - 15/10/2018 AccorHotels certified review
« Entreated experiences »

Everything was excellent except the laundry service, unfortunately it’s took them almost 2 hours to respond my request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Omar Ahmed H., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We Apologize for the laundry case Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ali Guest Experience Manager 05…

Trell Business - 13/10/2018 AccorHotels certified review
« Serious cigarette smoke everywhere. »

Other than the cigarette smoke and the poor breakfast service it was ok. There were very few employees at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Triel K., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ali Guest Experience Manager 05…

Amr G. Business - 11/10/2018 AccorHotels certified review
« Not confortable »

It takes from me extra effort with the employees of hotels for the 1st time in negotiation the upgrading issue which was very easy before as my platinum status in Leclub They asked to upgrade my reservation & pay more than agreed reservation to get the usaual upgrade Also i didn't recieve any welcome from hotel " drinks - laundry viothers or fruits plate " compared with other leclub hotels in the kingdom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amr G., Thank you for taking the time to tell us about your experience at the Novotel Jazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It was pleasure clearing the situation with you over the phone during your stay at the hotel as normally upgrade is upon availability and to the next level, so if your booking is pool view we can upgrade to sea view, but booking the basic room to be upgraded to superior suite every time is hard to implement however we did not charge you any extra amount this time and expected you appreciated We are glad to offer you all the benefits as platinum member and even more to get your satisfaction We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Ali Guest Experience Manager 05…

Yamen M. Business - 01/10/2018 AccorHotels certified review
« Excellent one »

Excellent service in general Express check-in & check-out process Great amenities The restaurant and food was good. Employees are highly professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yamen M., We very much appreciate your comments regarding your stay at the Novotel Jazan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ali Guest Experience Manager 00…61

Solo travel - 16/09/2018 TripAdvisor review
« modern sea view hotel »

2nd stay here. very friendly and helpful staff especially at reception. Good English skill. Modern clean rooms. There was a problem with the TV and hot water due to a storm the night before. Very nice swimming pool outside. Breakfast service was much improved even though the coffee machine was not turned on!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Patrick We are so proud that you came back to our hotel and have noticed improvement, we apologize for the unusual defects happened because of the storm and assure you that all handled and fixed, and apologize for having the coffee machine not on, i already shared the comment with the F&B manager to investigate Thank you so much and looking forward to welcoming you soon Best regards

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