Hotel - The Sebel Kiama Harbourside
The Sebel Hotel The Sebel Hotel

The Sebel Kiama Harbourside

4.0/5 1,093 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Cash machine

Leisure and activities

  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:00
    • Opening hours : Week-end 06:00 - 22:00

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Baby bed
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,954 reviews

Our guest reviews for The Sebel Kiama Harbourside

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,093 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Luke Couples - 11/07/2018 AccorHotels certified review
« average »

Rooms are plain and a little bit run down

Greg Couples - 11/07/2018 AccorHotels certified review
« One Night Stay At the Sebel Kiama Harbourside »

Very pleasant. First time we have stayed overnight in Kiama though have driven through many times. Got to see the shops, restaurants & pubs etc. A beautiful area.

Ruwinie Couples - 10/07/2018 AccorHotels certified review
« Very easy and comfortable »

We had a great time! Staff were very friendly and helpful. The room was clean and spacious and buffet breakfast was good. Having a gym downstairs was extremely handy!

Gregg G. Couples - 09/07/2018 AccorHotels certified review
« Nice »

Rooms very nice Train noise bit noticeable but not to bad

Nataleen H. Business - 09/07/2018 AccorHotels certified review

Comfortable, food wine menu was nice.,

Ben Families - 09/07/2018 AccorHotels certified review
« Enjoyable weekend stay »

Once again, it was fantastic. The staff are super friendly, helpful and provide a smooth experience. I was abit concerned about the maintenance of our room. Door handles were wobbly and the power point socket was unsafe. The breakfast is simply amazing

Ken G. Couples - 09/07/2018 AccorHotels certified review
« Comfortable well serviced room with a harbour view left little to be desired. »

A generally enjoyable experience. However, having partaken of the buffet breakfast on the first morning, and despite the 50% discount applicable to Le Club Accor members, we opted to eat elsewhere thereafter. The food selection was paltry with small quantities on display. The scrambled eggs were pebbly whilst other items were also overcooked. The cereal fruit was also limited and of average quality. Having stayed in this Hotel several times prior we can only describe the current breakfast food as sub standard.

Anonymous Couples - 09/07/2018 AccorHotels certified review

A great experience, staff were very friendly and helpful and catered for our needs.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« We were welcomed from when we made our original booking to the minute we checked out and left the property. »

From the minute we booked our Sydney Weekender experience we were made to feel very welcome. When we checked in we were welcomed and received excellent customer service. Whilst there every staff member acknowledged us even the cleaner coming out of a room. When we left our checkout was smooth and once again great customer service.

John M. Couples - 09/07/2018 AccorHotels certified review
« Great room, excellent breakfast, close to town »

No complaints, staff were helpful, as above room, locale breakfast were excellent.

Pamela H. Couples - 08/07/2018 AccorHotels certified review
« Disappointing »

Disappointing. We paid almost $700.00 for 3 nights which WAS expected - we were looking to spoil ourselves for a few nights. What was not expected was the poor quality of our accommodation. I believe needing to get in and out of a bath - without any handles- to have a shower is quite archaic!! And dangerous! Single ply toilet paper - really!!? Housekeeping staff were friendly and helpful. Bar/restaurant staff also quite pleasant. I have nothing positive to say about your "front of house" personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, Thank you for taking the time to tell us about your experience at the The Sebel Kiama Harbourside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at The Sebel Harbourside Kiama, we understand that each individual has different needs. Some guests prefer baths whilst other prefer walk in showers. To accommodate for these requests we have some rooms with a shower of bath and others with a walk in shower. I am disappointed to only hear of your dissatisfaction now as I would have been more than happy to move you to a more suitable room. The toilet paper we provide is a premium 2 ply. We regularly review the products we provide for our guests so your comments will most definitely be considered during our next review. Lastly, I am disappointed to hear that you did not receive a superior service from our front office team. We normally pride ourselves on our service so it is very disappointing to hear that you did not receive the appropriate service. I will discuss your comments with the team which will remind them that exceptional customer service is our number one priority. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Preston Operations Manager - Guest Services

Stacey Business - 05/07/2018 AccorHotels certified review
« Great experience »

My keys didn't work and although I was only on the first floor, it took some time to get this rectified. I would have liked access to the stairs to sort this but had to wait for the lift which took a long time. The room was clean and tidy, bed was comfy, shower nice and warm.

Et Couples - 05/07/2018 AccorHotels certified review
« very warm hospitality »

when we checked in, I used my name instead of my husband which caused the trouble to retrieve my booking (my mistake). Julie is very kind and patient to help us finding our booking. All staff including bar and housekeeping are extremely friendly and helpful. I definitely will come back if I go to Kiama again. thank you for the surprise for my hubby's birthday.

Couples - 04/07/2018 TripAdvisor review
« Great service »

The hotel was great with a fantastic location. We had an issue with our booking and the reception staff went above and beyond to fix it. This, along with the great facilities, made our stay memorable.

Charles C. Couples - 02/07/2018 AccorHotels certified review
« Nice rooms in a great location »

Lovely Staff members and friendly helpful assistance Breakfast at the buffet was enjoyable and staff always warming & efficient

Marnie K. Friends - 02/07/2018 AccorHotels certified review
« Relaxing, enjoyable and comfortable. »

Inviting and welcoming by Connor. Rooms warm and comfortable and food and beverages delicious all with beautiful views of Kiama.

Brad Couples - 02/07/2018 AccorHotels certified review
« Unprofessional staff but great food and value »

Room was OK, found several pubic hairs throughout the bathroom. Wasn’t cleaned properly

Peter Solo - 01/07/2018 AccorHotels certified review
« so so »

just above average staff were good

Magdalena B. Couples - 01/07/2018 AccorHotels certified review
« Very welcome reception and caring staff »

We loved our room ,were welcomed with a beautiful bottle red wine for our 60th Wedding Anniversary The dinner was very nice ,for us too big serve.The staff was very caring when i had a bad turn at breakfast .they called for the ambulance.Location of the hotel perfect ,walking tracks shops and nice viuews from the restaurants Thank you

Kay Couples - 01/07/2018 AccorHotels certified review
« friendly staff, comfortable room enjoyable breakfast »

very comfortable and pleasant stay

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