Hotel - Quay West Suites Melbourne
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Quay West Suites Melbourne

4.5/5 1,276 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Offering a range of outstanding apartment-style accommodation in Melbourne's Southbank, Quay West Suites Melbourne is the ideal option for business and leisure travel. This stylish Melbourne hotel features spacious studio rooms, and one, two and three bedroom suites, with Superior, Deluxe and Premium options available. Elegantly appointed and beautifully decorated, each apartment is fully self-contained, featuring a full kitchen, laundry, a living area with flat-screen TV & Blu-ray and a private balcony.

  • 109 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Bathtub
    • Sprinkler in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 5,985 reviews

Our guest reviews for Quay West Suites Melbourne

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,276 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ross P. Couples - 09/11/2018 AccorHotels certified review
« Room was lovely, had a few housekeeping issues »

Overall was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Rob Friends - 09/11/2018 AccorHotels certified review
« Courteous Staff & Very Obliging »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Nat Business - 09/11/2018 AccorHotels certified review
« Great size room in really awesome location »

Very good service and room was spacious and clean. Easy no fuss stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathaniel, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Andrew J. Families - 08/11/2018 AccorHotels certified review
« I had paid through Expedia but you charged me again on my credit card. If I had not checked my statement, I wouldn't have know! »

When I checked out, I was advice that nothing was put on my credit card!

Shane Business - 08/11/2018 AccorHotels certified review
« Sensational »

Welcomed, staff went out of their way to make my stay very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Anonymous Couples - 08/11/2018 AccorHotels certified review
« The staff couldn’t do enough to make our stay perfect »

The staff are extremely courteous and helpful. Nothing is too much trouble. They were willing to be flexible and accommodating at all times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Muhammet E. Business - 07/11/2018 AccorHotels certified review
« Mr »

Always given the worst rooms, I am a regular guest at your hotel and never get any special treatment, I might look at alternative hotels.. breakfast is very limited

John M. Couples - 07/11/2018 AccorHotels certified review
« short stay great hotel great location friendly staff »

Excellent Hotel is looking great with a lot of the refurbishment done, i have been coming here last 8 years the hotel has the friendliness staff in Melbourne always helpful and i have got to know a few of them now. Room was excellent great views clean modern and great size everything anyone would need is in the room for a stay over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Rolena Families - 07/11/2018 AccorHotels certified review
« Mrs K. »

I love everything at Quay west except the breakfast. it wasn't that good at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Dean W. Couples - 06/11/2018 AccorHotels certified review
« Brilliant »

Check in was great- thanks James. Room was very clean Bed was very comfortable Breakfast again was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dean, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Bella Couples - 06/11/2018 AccorHotels certified review
« very good »

Lovely spacious room and great breakfast each day. The desk staff were extremely friendly and courteous. The concierge in particular made us feel very welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shella, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Frank G. Solo - 05/11/2018 AccorHotels certified review

My experience was exactly as I hoped. Check in and check out was efficient and pleasant and the room comfortable and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Kris Couples - 04/11/2018 AccorHotels certified review
« Lovely staff, fantastic location »

Staff made it very easy to check in, told us about all the restaurants etc. Our daughter made a last minute decision to stay and staff were fantastic about it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristy, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Greg Business - 04/11/2018 AccorHotels certified review
« Have stayed here 132 times long ago and this was a pleasant return »

This is a home away from home. I even got to do my usual morning laps in the pool. This is a great place to stay...the location is central to both work and play in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Stephen D. Couples - 04/11/2018 AccorHotels certified review
« very good »

very good staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Dave Couples - 04/11/2018 AccorHotels certified review
« stop e-mailing me »

overall very nice hotel, i only ask that i stop getting these emails!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. Simon I will stop the emails for you and ensure you no longer receive any for future stays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Gary E. Couples - 04/11/2018 AccorHotels certified review
« Excellent view and exceptional service. »

We stayed for one night as a birthday gift and were lucky enough to be upgraded to a larger room on a higher floor. Having a marvellous view made the stay even more special. The location of the building, in Southgate was perfect to access all that Southbank had to offer. Having the buffet breakfast was a great way to start the day. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Mc Business - 03/11/2018 AccorHotels certified review
« enjoyable »

spacious and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

David S. Couples - 03/11/2018 AccorHotels certified review
« Fantastic room with amazing furnishings »

Very comfortable and relaxing. Great to catch up with the wonderful QWSM staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Anonymous Business - 02/11/2018 AccorHotels certified review
« Great apartment, great location. »

My first stay here for an overnight business trip. Great welcome at reception, wonderful apartment and friendly waiting staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

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