Quay West Suites Melbourne 5 stars

TripAdvisor rating 4.5/5 1,343 reviews
Quay West Suites Melbourne
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Hotel extras

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning newly refurbished 15m magnesium pool with great health benefits

  • 24-hour reception and in-room dining

  • Undercover valet parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Quay West Suites Melbourne

26 Southgate Avenue
Southbank
3006
melbourne
australia

Tel: +61396936000

Fax: (+61)3/96936099

Contact email

Check-in from 14h00

Check out up to 11h00

  • CITYBOUND :   NATIONAL FLINDERS STREET

  • By plane

    TULLAMARINE At 22km / 13.67 miles - Shuttle paying

  • By train

    FLINDERS STREET At 0km / 0 miles

GPS :-37.820398, 144.96709

Currently, close to our hotel

Melbourne Aquarium, visit

From 01/01/2011 to 31/12/2019

At 809 m

Melbourne International Film Festival

From 01/08/2019 to 18/08/2019

At 1.5 km

Queen Victoria Market

From 01/01/2011 to 31/12/2019

At 1.8 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2019 to 31/12/2019

At 4.9 km

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2019

At 5 km

Melbourne Magic Festival

From 30/06/2019 to 13/07/2019

At 5.7 km

Our accommodations

Offering a range of outstanding apartment-style accommodation in Melbourne's Southbank, Quay West Suites Melbourne is the ideal option for business and leisure travel. This stylish Melbourne hotel features spacious studio rooms, and one, two and three bed room suites, with Superior, Deluxe and Premium options available. Elegantly appointed and beautifully decorated, each apartment is fully self-contained, featuring a full kitchen, laundry, a living area with flat-screen TV & Blu-ray and a private balcony.

2 Bedroom Premium Apartment, 2 King Beds, 2 Bathrooms, Large Kitchen, Floors 16 - 26, Balcony

  • Max. number of persons: x5
  • Area: From 90
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Studio Room, 1 Queen Bed, Floors 4 - 15, Kitchenette

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • Max. number of persons: x3
  • Area: From 52
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bedroom Deluxe Suite, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

  • Max. number of persons: x3
  • Area: From 52
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • Max. number of persons: x3
  • Area: From 52
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bedroom Deluxe Suite, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

  • Max. number of persons: x3
  • Area: From 52
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

2 Bedroom Superior Suite, King & Queen, 2 Bath, Floors 4 - 9, Kitchen, Balcony

  • Max. number of persons: x6
  • Area: From 88
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

2 Bedroom Deluxe Suite, River View, King & Queen, 2 Bath, Floors 10 - 15, Kitchen, Balcony

  • Max. number of persons: x6
  • Area: From 88
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

3 Bedroom Premium Apartment, 2 Queen & 1 King, 2 Bath, Large Kitchen, Floors 16 - 26, Balcony

  • Max. number of persons: x7
  • Area: From 162
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

JARRAH RESTAURANT

Type of cuisine: International

Jarrah Restaurant Southbank Melbourne provides a seasonally changing menu of fresh local seafood light pasta simple grills and steaks combined with service that is attentive yet unobtrusive.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JARRAH BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Toast the end of the working day and enjoy the delightful outdoors Jarrah Bar is the ideal spot to catch up with friends or colleagues for a drink as you sample the extensive food and beverage selection on offer.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 128 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more
Quay West Suites Melbourne Meeting Room

Our guest reviews for
Quay West Suites Melbourne

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

6,811 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,343 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly smiling staff at reception always

Customer review rating 4.7/5

Pam Q. Couples - 19/05/2019 AccorHotels certified review

Wonderfully situated Hotel in Southbank, close to all shops & restaurants

Dear John, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

No Stress

Customer review rating 4.7/5

Melissa Friends - 19/05/2019 AccorHotels certified review

Central & comfortable

Dear Melissa We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Very happy with experience

Customer review rating 4.7/5

Kathy. R. Couples - 19/05/2019 AccorHotels certified review

Very good location. Check in was easy and the room was great

Dear Kathryn, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Brilliant - fantastic customer service start to finish

Customer review rating 4.7/5

Meg K. Business - 19/05/2019 AccorHotels certified review

As above - can't fault it. The desk staff are always lovely, the room is spacious and super clean and the amenities are great.

Dear Megan, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Great location and facilities

Customer review rating 4.7/5

Anonymous Couples - 19/05/2019 AccorHotels certified review

Good location, friendly staff and a room upgrade. Enjoyable stay and good facilities.

Dear Wayne, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Cracking accommodation for the discerning business traveller

Customer review rating 4.7/5

Alex Business - 16/05/2019 AccorHotels certified review

Excellent, from checking in, the meeting rooms, bar and restaurant, everything was as it should be. The team at the front desk, night desk, restaurant were all excellent. Thoroughly enjoyable visit. Will return for sure. Its fast becoming my favourite hotel to visit when in Melbourne.

Dear Alex , We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

I only get by once every 2 years - but everything was up to your usual very high standards

Customer review rating 4.7/5

Anthony C. H. Business - 16/05/2019 AccorHotels certified review

Great rooms - lots of space - well appointed - comfortable bed - best pillows in the world. Washer-dryer combo in the kitchen is very useful to me as I move around the world and need to get laundry done.

Dear Anthony, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Love it!

Customer review rating 4.7/5

Annabel J. Solo - 16/05/2019 AccorHotels certified review

Great staff - very helpful. I wished to change my room and it was no problem for the staff to see to it. As a solo traveler, I felt that your security was top notch. Must say that the cleaning staff were great too- very thoughtful and considerate.

Dear Annabel, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Comfortable

Customer review rating 4.7/5

Tracy Business - 15/05/2019 AccorHotels certified review

Great breakfast, fantastic location, facilities are getting a little tired

Dear Tracy, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Would happily recommend this place.

Customer review rating 4.7/5

Anonymous Solo - 15/05/2019 AccorHotels certified review

Great apartment, quiet and excellent location. Would have liked a few more options for breakfast but the dinner delivered to room was excellent.

Dear Ann-Marie, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Mr Chris K.

Customer review rating 4.7/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

The room was very comfortable, excellent view of the river and warm friend staff.

Dear Chris, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

quay west suites melbourne outstanding

Customer review rating 4.7/5

Bob Couples - 15/05/2019 AccorHotels certified review

Thoroughly enjoyed another stay at Quay West. Service from arrival to departure was perfect.Room excellent with great view of Yarra and rowers ,city and Southbank walk.Close to many Melbourne highlights

Dear Robert, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Relaxing escape

Customer review rating 4.7/5

Molly Couples - 14/05/2019 AccorHotels certified review

Lots of reviews of your hotel mention how lovely the staff are and I have to agree. From check in to the restaurant and housekeeping, all staff were friendly and helpful and made our stay more enjoyable. We were upgraded to a room with a view which was great as we planned on relaxing and enjoying the hotel. Reading the paper and watching Melbourne out the window was just what we needed. The pool and spa area is lovely, very clean and well maintained.

Dear Karen, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Very pleasant and enjoyable

Customer review rating 4.7/5

Ian Couples - 14/05/2019 AccorHotels certified review

Enjoyable stay Close to all things that are of an interest to us Recommended already to colleges and freinds

Dear Ian, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Very satisfied with the experience.

Customer review rating 4.7/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Satisfied with the service I got.

Dear Grant We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Perfect location

Customer review rating 4.7/5

Marina Families - 14/05/2019 AccorHotels certified review

Whilst we travel often to Melbourne, we have never stayed in service apartments. We decided to try something different and chose the Quay West Suits do to its location and reviews, we were not disappointed, we loved the location, the suite and the space that it offered a family of 3, with an older child. I have rebooked for our next stay.

Dear Marina, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Great Customer service

Customer review rating 4.7/5

Darren M. Families - 14/05/2019 AccorHotels certified review

check in was quick and easy and staff were friendly and very helpful with our enquiry about places to eat. Our room had an issue that meant we were unable to stay in it, but a quick call to reception and we were re-allocated another room without question or fuss. We have stayed at this hotel quite a few times over the last 10 years and always enjoy our stay

Dear Darren We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…
Customer review rating 4.7/5

Gwen Friends - 14/05/2019 AccorHotels certified review

Very nice staff and waiting lounge. The spa was pleasant and the breakfast was great. However, my husband had paid for chocolate to be left in the room but it wasn't given to me at all. It was a bit noisy in the morning with people playing music loudly.

Dear Gwenola We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. Thank you for the review, please let me know if there is something i can follow up with the chocolates as i have no record, please let me know so i can follow up. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Excellent

Customer review rating 4.7/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Excellent

Dear Ann We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Yet another great stay.

Customer review rating 4.7/5

Brian Couples - 14/05/2019 AccorHotels certified review

We were delighted to find on arrival that we had been upgraded. We feel very blessed that this happens on occasion when we stay here. Yet again the Staff were great to us. Very friendly. Just makes our stay even more enjoyable.

Dear Brian, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…
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