Quay West Suites Melbourne

We want your stay to be great! Jackie.porter@accor.com 0413481164
Ms Jackie PORTER, Hotel Manager

Quay West is ideally located at Southbank & nestled in the Melbourne Arts Precinct. Adjacent to shops, restaurants and bars, next door to Hamer Hall & the National Gallery of Victoria, and a stroll to the sporting stadiums of Melbourne. With fully self-contained suites with balconies, it is perfect for an overnight stay or extended stays. Experience our new mineral pool and steam room along with newly refurbished gym and spa. Enjoy the ambience of Jarrah Restaurant and Bar with outdoor terrace.

With its exceptional location, Quay West Suites Melbourne provides the ideal base for exploring Melbourne. Business guests are just a short distance away from Melbourne CBD, while guests looking to explore the best of Melbourne are within easy reach of Rod Laver Arena, the MCG, Myer Music Bowl, Crown casino, Federation Square, Melbourne Aquarium and Eureka Skydeck 88. This impressive Melbourne hotel is also within close proximity of a range of superb restaurants, bars, shops and pubic transport options.

Hotel extras

Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city
Stunning newly refurbished 15m magnesium pool with great health benefits
24-hour reception and in-room dining
Undercover valet parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Services and practical information

Paying

Online check-in
WIFI/Internet Access
Parking
Babysitting on request
100% non-smoking hotel
Air conditioned
TULLAMARINE
Reception open 24 hours a day
Early check-in/Late check-out
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

Leisure and activities

Swimming pool
Fitness centre
Well-being
Babysitting on request

Catering

Breakfast
1 restaurant(s)
1 bar(s)
Room service

Business services

3 meeting room(s)
Conventions hotel
Self service business centre
Copy/print service available

See all services

Hotel location

See on a map

Quay West Suites Melbourne

26 Southgate Avenue
Southbank
3006
MELBOURNE
AUSTRALIA

Tel: (+61)3/96936000

Fax: (+61)3/96936099

Contact email

Check-in from 14h00

Check out up to 11h00

Access and transport

CITYBOUND : NATIONAL, FLINDERS STREET

TULLAMARINE At 22km / 13.67 miles - Shuttle paying
FLINDERS STREET At 0km / 0 miles

GPS : -37.820398, 144.967090

Currently, close to our hotel

Sustainable Living Festival

From 01/02/2019 to 28/02/2019

At 481 m

Melbourne International Flower & Garden Show

From 27/03/2019 to 31/03/2019

At 535 m

VAMFF - Melbourne Fashion Festival 2019

From 01/03/2019 to 10/03/2019

At 535 m

World Cup Gymnastics Melbourne 2019

From 21/02/2019 to 24/02/2019

At 670 m

2019 Australian Grand Prix

From 17/03/2019 to 17/03/2019

At 1.1 km

Mandela: My life, exhibition

From 22/09/2018 to 03/03/2019

At 1.9 km

Discover the Great Ocean Road, Ecotour from Melbourne

From 01/01/2018 to 31/12/2018

At 4.9 km

Melbourne Zoo, visit

From 01/01/2011 to 31/12/2018

At 5 km

Ultra Australia Melbourne, festival

From 23/02/2019 to 23/02/2019

At 6 km

Ramsay Health Care Triathlon Pink 2019

From 20/01/2019 to 20/01/2019

At 10 km

MELBOURNE travel guide

Our rooms

Offering a range of outstanding apartment-style accommodation in Melbourne's Southbank, Quay West Suites Melbourne is the ideal option for business and leisure travel. This stylish Melbourne hotel features spacious studio rooms, and one, two and three bedroom suites, with Superior, Deluxe and Premium options available. Elegantly appointed and beautifully decorated, each apartment is fully self-contained, featuring a full kitchen, laundry, a living area with flat-screen TV & Blu-ray and a private balcony.

6 photos

1 Bedroom Superior Suite, Southbank View, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these spacious 56 sqm 1 Bedroom Suites have a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have balconies with a view of Southbank

1 Bedroom Deluxe Suite, Southbank View, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

Located on the higher levels 10 - 15, these spacious & contemporary 56 sqm 1 Bedroom Suites have a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these rooms overlooking the CBD are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies looking over the city

1 Bedroom Deluxe Suite, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10-15, these Suites overlooking Yarra River are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies

Studio Room, 1 Queen Bed, Floors 4 - 15, Kitchenette

Open plan living with a work desk and separate sitting area. Kitchenette with sink, kettle and microwave. Furnished with 1 Queen bed and located on levels 4 to 15

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

Open plan living with a work desk and separate sitting area. Kitchenette with sink, kettle and microwave. Furnished with 1 King bed or 2 King Single beds and located on levels 4 to 15

2 Bedroom Premium Apartment, 2 King Beds, 2 Bathrooms, Large Kitchen, Floors 16 - 26, Balcony

Generously designed and luxuriously appointed, the 80 sqm 2 Bedroom Apartment is ideal for business or leisure travellers. With a large living room, full kitchen, laundry, 2 bathrooms and a private balcony, make this your home away from home.

2 Bedroom Superior Suite, Southbank View, King & Queen, 2 Bath, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these interconnecting 1 Bedroom Suites & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Single beds. One of the bedrooms has a private balcony overlooking Southbank.

2 Bedroom Deluxe Suite, River View, King & Queen, 2 Bath, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10 - 15, these interconnecting 1 Bedroom Suites & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Single beds. One of the bedrooms has a private balcony overlooking the Yarra River.

3 Bedroom Premium Apartment, 2 Queen & 1 King, 2 Bath, Large Kitchen, Floors 16 - 26, Balcony

These individually-styled apartments are perfect overnight or for longer stays. Encompassing a large open plan living area, dining and kitchen, 3 bedrooms, 2 bathrooms, laundry and private balcony overlooking Melbourne's city skyline.

109 rooms
100% non-smoking hotel

- Air conditioning
- Automatic air control
- Safe deposit box in room
- Radio in room
- Manual temperature control
- High speed transmission line
- Shower
- Bathtub
- Sprinkler in room

Our rooms fittings

Our restaurants and bars

JARRAH RESTAURANTType of cuisine: International

Dinner

JARRAH RESTAURANTType of cuisine: International

Jarrah Restaurant Southbank Melbourne provides a seasonally changing menu of fresh local seafood light pasta simple grills and steaks combined with service that is attentive yet unobtrusive.

Find out more and book

JARRAH BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Evening

JARRAH BAR AND TERRACE

Toast the end of the working day and enjoy the delightful outdoors Jarrah Bar is the ideal spot to catch up with friends or colleagues for a drink as you sample the extensive food and beverage selection on offer.

See all our restaurants and bars

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 128 m²
Maximum capacity: 160
Maximum banquet capacity: 100

Find out more

4.7/5 AccorHotels Rating 5,972 reviews

Our guest reviews for Quay West Suites Melbourne

100% genuine reviews from our guests

Find out more

4.5/5 TripAdvisor Rating 1,275 reviews

Certificate of excellence 2018

Ross P. Couples - 09/11/2018 AccorHotels certified review

« Room was lovely, had a few housekeeping issues »

Overall was good.

Our hotel has responded to the review

Dear Ross We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Rob Friends - 09/11/2018 AccorHotels certified review

« Courteous Staff & Very Obliging »

Excellent

Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Nat Business - 09/11/2018 AccorHotels certified review

« Great size room in really awesome location »

Very good service and room was spacious and clean. Easy no fuss stay.

Our hotel has responded to the review

Dear Nathaniel, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Andrew J. Families - 08/11/2018 AccorHotels certified review

« I had paid through Expedia but you charged me again on my credit card. If I had not checked my statement, I wouldn't have know! »

When I checked out, I was advice that nothing was put on my credit card!

Shane Business - 08/11/2018 AccorHotels certified review

« Sensational »

Welcomed, staff went out of their way to make my stay very pleasant

Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Anonymous Couples - 08/11/2018 AccorHotels certified review

« The staff couldn’t do enough to make our stay perfect »

The staff are extremely courteous and helpful. Nothing is too much trouble. They were willing to be flexible and accommodating at all times

Our hotel has responded to the review

Dear Heather, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Muhammet E. Business - 07/11/2018 AccorHotels certified review

« Mr »

Always given the worst rooms, I am a regular guest at your hotel and never get any special treatment, I might look at alternative hotels.. breakfast is very limited

John M. Couples - 07/11/2018 AccorHotels certified review

« short stay great hotel great location friendly staff »

Excellent Hotel is looking great with a lot of the refurbishment done, i have been coming here last 8 years the hotel has the friendliness staff in Melbourne always helpful and i have got to know a few of them now. Room was excellent great views clean modern and great size everything anyone would need is in the room for a stay over.

Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Rolena Families - 07/11/2018 AccorHotels certified review

« Mrs K. »

I love everything at Quay west except the breakfast. it wasn't that good at all

Our hotel has responded to the review

Dear Ivan, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Dean W. Couples - 06/11/2018 AccorHotels certified review

« Brilliant »

Check in was great- thanks James. Room was very clean Bed was very comfortable Breakfast again was fantastic.

Our hotel has responded to the review

Dear Dean, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Bella Couples - 06/11/2018 AccorHotels certified review

« very good »

Lovely spacious room and great breakfast each day. The desk staff were extremely friendly and courteous. The concierge in particular made us feel very welcomed.

Our hotel has responded to the review

Dear Shella, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Frank G. Solo - 05/11/2018 AccorHotels certified review

My experience was exactly as I hoped. Check in and check out was efficient and pleasant and the room comfortable and relaxing.

Our hotel has responded to the review

Dear Frank, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Kris Couples - 04/11/2018 AccorHotels certified review

« Lovely staff, fantastic location »

Staff made it very easy to check in, told us about all the restaurants etc. Our daughter made a last minute decision to stay and staff were fantastic about it

Our hotel has responded to the review

Dear Kristy, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Greg Business - 04/11/2018 AccorHotels certified review

« Have stayed here 132 times long ago and this was a pleasant return »

This is a home away from home. I even got to do my usual morning laps in the pool. This is a great place to stay...the location is central to both work and play in Melbourne.

Our hotel has responded to the review

Dear Gregory, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Stephen D. Couples - 04/11/2018 AccorHotels certified review

« very good »

very good staff very helpful

Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Dave Couples - 04/11/2018 AccorHotels certified review

« stop e-mailing me »

overall very nice hotel, i only ask that i stop getting these emails!!

Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. Simon I will stop the emails for you and ensure you no longer receive any for future stays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Gary E. Couples - 04/11/2018 AccorHotels certified review

« Excellent view and exceptional service. »

We stayed for one night as a birthday gift and were lucky enough to be upgraded to a larger room on a higher floor. Having a marvellous view made the stay even more special. The location of the building, in Southgate was perfect to access all that Southbank had to offer. Having the buffet breakfast was a great way to start the day. Thank you.

Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Mc Business - 03/11/2018 AccorHotels certified review

« enjoyable »

spacious and comfortable

Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

David S. Couples - 03/11/2018 AccorHotels certified review

« Fantastic room with amazing furnishings »

Very comfortable and relaxing. Great to catch up with the wonderful QWSM staff.

Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Anonymous Business - 02/11/2018 AccorHotels certified review

« Great apartment, great location. »

My first stay here for an overnight business trip. Great welcome at reception, wonderful apartment and friendly waiting staff.

Our hotel has responded to the review

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Quay West Suites Melbourne