Hotel - The Como Melbourne - MGallery by Sofitel
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Mgallery by Sofitel Hotel

The Como Melbourne - MGallery by Sofitel

630 Chapel Street 
3141  SOUTH YARRA
AUSTRALIA

1,002 reviews
TripAdvisor Rating Based on 1,002 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • MELBOURNE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel.Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

  • 111 rooms
  • 111 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,355 reviews

Our guest reviews for The Como Melbourne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,002 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alicia Families - 13/08/2017
« Lovely and relaxing »

We had a lovely time thank you, it was really nice to recover in a more relaxing and quiet environment.

AccorHotels certified review
Alex Families - 12/08/2017
« Uncomplicated, relaxing, and professional. »

As always we were treated to the usual Como experience. The rooms were clean , the service was first class the staff were friendly and helpful and professional. Vicka in the bar looked after us and was very knowledgeable and very efficient. The only negative was our morning paper was not delivered to our room on both mornings. Had I alerted the staff regarding our missing paper , I'm sure they would have rectified the problem. We look forward to our next stay in a few weeks.

AccorHotels certified review
Jasmine Friends - 12/08/2017
« Very enjoyable stay »

The room and bathroom were large and beautiful and the service was excellent. The one point of improvement that could be made was that there was not free wifi, which is generally expected in this calibre of hotel.

AccorHotels certified review
Sharon H. Business - 12/08/2017
« attentive staff and spacious room »

Staff as always very welcoming and attentive. All staff acknowledge you. The rooms are always large and comfortable, particularly the bed, and the bar staff very helpful regarding a new selection of wines. Breakfast - served quickly. The only difference now is newspapers have gone and been replaced by iPads and readers. Next time I stay I will need to find out subscription access to articles (if any) - as news service only seemed to access local news papers (not National papers) and only the top line summary of each news article. I do miss a newspaper. However, that won't deter me from staying again. a friendly and comfortable and convenient hotel.

AccorHotels certified review
Priscilla Couples - 11/08/2017
« Fabulous stay at M Gallery Como »

From Valet, front desk, ease at check in and the beautifully appointed room, we enjoyed our stay immensely at the Como M Gallery, South Yarra.

AccorHotels certified review
Anonymous Business - 11/08/2017
« Welcoming, comfortable and well thought out service, space with a great team of people »

As a frequent guest i can rely on the Como to be a comfortable and welcoming and relaxing place to stay. i have referred many work colleagues and we all now stay when in Melbourne.

AccorHotels certified review
Sherene Couples - 11/08/2017
« Truly Spolit »

Our stay at the Como was nothing short of amazing and we will be back for sure. Its in a great location easy to get to, valet parking simple, check in friendly and efficient and the facilities and staff top notch. We loved our stay and appreciated the upgrade. 10 / 10

AccorHotels certified review
Dean Couples - 09/08/2017
« Excellent Stay »

All was great. Have not received points to my accor account - booked stay through accor directly to ensure this would happen

AccorHotels certified review
Ben Couples - 09/08/2017
« Relaxing and quiet »

Was a pleasant one and overall very good. I really enjoy this hotel

AccorHotels certified review
Evelyn T. Business - 09/08/2017
« Lovely Stay »

Most enjoyable

AccorHotels certified review
Carolyn Business - 08/08/2017
« conference coverage in the South Yarra suburb »

The Como is a medium sized hotel with reasonable facilities. Being female I could have done with a bit more natural light in my room, makeup is tricky under artificial lights. Some of the bathrooms have fixed shower heads and others have hand units, I would have preferred the hand held unit so I didn't have to stand under the shower each day. Restaurant only serves breakfast but that allows you to wander out and sample the many local restaurants. Gym is small but functional and the pool and roof garden are a useful leisure or fitness addition.

AccorHotels certified review
Anonymous Couples - 08/08/2017
« We'll Be Back! »

Perfect Location, lovely room, very happy experience. I just wish all Accor hotels could do it so well.

AccorHotels certified review
Rowbav Families - 07/08/2017
« Lots of room for improvement. »

My wife and 3 year old son and I stayed for just one night in August but were somewhat disappointed. I'm an Accor Plus Platinum level member and have stayed in numerous Accor hotels and found M Gallery Como below expectations. It was a cold Melbourne night and despite setting our heating thermostat to 24 it never reached above 20 and was mostly blowing out cool air; obviously not coping with the cold night and heating a sizeable room. We had room service which was quite poor. I saw the girl delivering our food push the cart past our room and a long way up the corridor away from our room so I presumed it was not ours. Some minutes later she finally found us so the food was not hot. Common sense would dictate that room service personnel understand how to read room numbers and deliver food right and in a timely manner. There were three errors with our order and I was at the reception counter the same time my wife was ringing through our orde and I was surprised to see the reception girl scribbling our order on a scrap of paper. The duty manager, Kenneth went to great lengths to address the errors and brought a portable fan heater to our room so we did very much appreciate his efforts to amend the situation but we were surprised to be dealing with such faults in the first place. We had a late 10.30am breakfast in the cafe area the next morning and found the buffet offering underwhelming but were also put off by the staff filling the cereal serving bowls from bulk plastic bags of cereal whilst we (and four other guests) were still dining. Do this after the guests have finished eating and left please. Overall an average experience for this style of hotel under the M Galkery branding but a good effort from Kenneth to listen and try to make amends. Only due to the efforts of Kenneth we would give this hotel another chance. There is also room for improvement with the cleanliness as the toilet was dirty and my wife had to ask staff to remove a very noticeably dirty decorative cushion on the bed upon arrival.

AccorHotels certified review
Anonymous Families - 06/08/2017
« very enjoyable »

It was a very pleasant experience and the staff were very attentive and responded positively to every question and request The guide to working the television is very poor and I had to get reception to send the technical person to explain and it was easily manageable after his visit I still say this should no have to happen as there is no information about pressing different coloured buttons on the remote to achieve a result so this should certainly be rectified There is also a problem controlling volume on television

AccorHotels certified review
Aletta Families - 06/08/2017
« Wonderful place! »

I love the como only issue we had was missing a drink at brekky but was rectified immediately. Staff were lovely. Room was gorgeous I especially love the mini bar options very cool. Can't wait to come back!

AccorHotels certified review
John L. Business - 05/08/2017

Outstanding service

AccorHotels certified review
Maria F. Couples - 04/08/2017

Very pleased with the Front Office Staff. Pleasant, helpful and friendly. Also with the Housekeeping Staff. The room was kept very clean and orderly. I would mostly like to thank the housekeeping staff member who tended to our room on our stay for making us feel really welcome.

TripAdvisor review
Business - 03/08/2017
« Modern hotel and good services »

Nice staying in this modern hotel and professional staff. Room was clean, spacious and without any noise. Swimming pool and gym were also complimentary and useful. Breakfast was simple, but enough. Area ideal for shopping, going out, have a walk along the Yarra river and close to the city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear WolfAirlines, It's a pleasure to hear that you had such an enjoyable stay at The Como Melbourne, MGallery by Sofitel we we thank you for taking the time to share your experience. Besides enjoying the hotel facilities, I can see you had time to explore the local neighborhood - filled with restaurants, bars, shopping and gorgeous parks & walking routes. Thank you again for your review. We look forward to your next visit. Best regards, Melinda Melinda Lampier General Manager

AccorHotels certified review
Sabrina Families - 02/08/2017
« Beautiful hotel to transition to with our beautiful baby girl »

We came and stayed at como following the birth of our daughter. It was such a lovely environment to come into and everyone we came across was so friendly and welcoming. We will definitely be coming back and recommending the hotel to people we know. Food was also absolutely fantastic!

AccorHotels certified review
Anonymous Couples - 02/08/2017
« Beautiful  »

We loved it. First timers here and wow!!

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