Hotel - The Como Melbourne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Como Melbourne - MGallery by Sofitel

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4.5/5 1,044 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • MELBOURNE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel.Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

  • 111 rooms
  • 111 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,905 reviews

Our guest reviews for The Como Melbourne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,044 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lionel Couples - 10/01/2018
« Really lovely room bathroom and great pool »

At the end of a hot trip it was fantastic to relax at the Como parking was super convenient and staff friendly and the room was exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lionel K., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is so pleasing to receive your positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we hope to welcome you back again. Sincerely, Vianne Birrell Acting General Manager

AccorHotels certified review
Linda J. Friends - 09/01/2018
« As expected. We have stayed before. »

Fine except room was not done on Sunday until 6.00 pm. Were short staffed apparently. No newspaper was offered to us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda J., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. Thank you for your loyalty! I will note your newspaper preference as we do now offer pressreader - an online option as it is more sustainable and provides a variety of reading options. We can however still arrange a newspaper. We look forward to welcoming you back next visit. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Lesley A. S. B. Couples - 09/01/2018
« Staff were extremely polite and helpful »

The rooms are always great large and comfortable however the bathroom needed to be cleaned properly. there was black mould around the bath tub which should be attended to by professional cleaners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam B., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. I will certainly take a look at the bath tub - thank you for letting us know. I apologize for this. Thank you again for choosing to stay at The Como! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Vicki C. Couples - 09/01/2018
« Great staff. Received an upgrade as Accor Plus member. So appreciated! »

Very positive. Have already provided feedback re particular staff. Great room, just wish there was a restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki C., Thank you for your review and your loyalty. It was so lovely to get your email regarding Grace and Leroy. See you next visit. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Phil Couples - 08/01/2018
« The hotel staff were all terrific, but the property was just ok, not fantastic »

The hotel staff were fantastic. However the Como hotel itself is just ok, not fantastic. The bar has no atmosphere, there is no cafe/ restaurant to dine in, the air conditioning on floor 6 is freezing, and the pool area has no shade outside. It makes us think about other properties for our next visit rather than rebooking the Como, which is unfortunate, as the Como is in such a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil S., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery by Sofitel. I am so sorry that there were elements of the property that were not aligned to your expectations. There have been discussions on a bar refurbishment in the future plans so I will note your feedback. We find with the vast local dining options that people prefer to dine within the surrounding restaurant and cafes and therefore we extend the 24 hour in room option. I'm very pleased to read about your staff interactions as we truly have a team that strives for service excellence. I do hope we have an opportunity to welcome you back again. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Reem A. Families - 08/01/2018
« Great visit »

Lovely staff and commentary upgrade and great location. Loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reem A., Thank you so much for your survey completion. I was delighted you had such a great stay with us. I will share your comments with the team - they will be overjoyed they have provided a memorable visit. We hope to welcome you back again in the future. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Girish F. Couples - 07/01/2018
« Relaxing Stay at Como MGallery »

Team at the Como Melbourne made us very welcome during our stay. They were very accommodating to our every request. Valet parking is very convenient and the team was very professional. The room on the 6th Floor was very clean and well presented to the standard that we had expected. The location of the hotel is also very convenient and walking distance to Chapel Street shopping and food. Would have liked to have more time to explore the hotels facilities and services. Overall we had a pleasant stay and will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Girish F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I'm pleased you took advantage of our fantastic location and we look forward to welcoming you back again for your next visit. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Anonymous Solo - 06/01/2018
« Very well looked after... »

I was very well looked after and found that all my needs easily taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael W., Thank you so much for choosing to stay at The Como! I was pleased the team took great care of you and enabled a seamless visit. We look forward to welcoming you back, Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Anonymous Couples - 06/01/2018
« Anniversary Stay! »

We had a wonderful stay, the staff were very helpful and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helene K., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for staying with us for your anniversary! Warm Regards, Vianne Birrell Acting General Manager

TripAdvisor review
Family - 06/01/2018
« Christmas Break »

As ever, this hotel met our expectations and made our Christmas break a most enjoyable time. We knew that the service would be impeccable, the rooms would be comfortable and the overall facilities would be appropriate to our needs. We enjoyed the company of the English cricket Team and their families at breakfast as a bonus this trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcia T, Thank you so much for choosing to stay with us over the festive period and for sharing your experience. We are delighted you had such a memorable stay and we look forward to welcoming you back for your next visit. Thanks again! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
James Couples - 03/01/2018
« Easy and comfortable stay »

Polite and friendly staff willing to ensure an enjoyable stay. Nice hotel and room in a good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, It was a pleasure to welcome you to The Como Melbourne, MGallery by Sofitel and we thank you for taking the time to share your experience with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience - we look forward to welcoming you back to The Como Melbourne again soon. Kind regards, Garren Breen Operations Manager

AccorHotels certified review
Josie M. Couples - 03/01/2018
« Fabulous location and service »

Not our first stay st the Como and will not be the last. Staff are always absolutely on top of everything, friendly and helpful. Great Nzewi Years stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josie M., Thank you so much for your continued support of The Como Melbourne! We really love delivering exemplary service. See you next visit. Thanks again, Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Anonymous Couples - 01/01/2018
« Very pleasant stay »

Nice. I appreciated the free bottle of wine (given it was our 20th anniversary). Room was nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. Congratulations once again on your anniversary and we hope to welcome you back in the near future. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Tara Couples - 01/01/2018

Second time staying here & it is a great place to stay. We usually book a spa suite which is great however this time our bed was joined together with two separate beds. We found it really uncomfortable & hard to sleep on as the beds kept separating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tara B., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. I'm pleased you chose to return to us. I have noted in your profile your bedding preference so this will help us serve you better next visit. Thank you again for staying with us. Happy New Year! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Lynne M. Families - 31/12/2017
« excellent Hotel close to all anemities »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne M., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. I am so pleased you enjoyed your stay with us. Happy New Year and we look forward to welcoming you back in the near future. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Simon Couples - 31/12/2017
« location »

quirky hotel in a great location for restaurants, sport and shopping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy A., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. I have sent you a separate email regarding your stay feedback also. Thank you so much for your loyalty to Accor and The Como Melbourne. Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Caro Families - 30/12/2017
« A home away from home »

Love staying at the Como. The room size is great and a must for long stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inga Caroline A., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. Thank you for choosing to stay with us! Have a very Happy New Year! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Jonabelle C. Couples - 29/12/2017
« Como »

The living area in our suite looked a little outdated, however, bed and bathroom were great. I especially liked the complimentary bottle of water that was left in our car when we used valet parking. It really is the little things. Thank you como for being so sweet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. Thank you for your loyalty and we look forward to welcoming you back next visit. Happy New Year! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Anonymous Couples - 29/12/2017
« We were quite dissatisfied with the overall experience given the price paid. »

We were quite dissatisfied with the overall experience given the price paid. Very inconsistent service from staff did not help either, which was possibly the result of inexperience or ineffective training.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quentin C., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would be very appreciative of you sharing some more detail as we are committed to providing a high level of service and I was disappointed that we failed to deliver on this occasion. I hope you have a Happy New Year! Warm Regards, Vianne Birrell Acting General Manager

AccorHotels certified review
Dan Business - 28/12/2017
« Great stay »

Seamless and easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. We look forward to welcoming you back on the 8th January. Happy New Year! Warm Regards, Vianne Birrell Acting General Manager

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