Hotel - The Como Melbourne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Como Melbourne - MGallery by Sofitel

4.5/5 1,117 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MELBOURNE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel.Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

  • 111 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,704 reviews

Our guest reviews for The Como Melbourne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,117 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 11/10/2018 AccorHotels certified review
« The staff were exceptional and my 1 bedroom suite perfect for a short stay. »

Superb!

Kym M. Business - 11/10/2018 AccorHotels certified review
« Very good, easy, comfortable, friendly »

As above

Greg Couples - 11/10/2018 AccorHotels certified review
« Great hotel, staff and location »

The Como Melbourne is an absolute delight. It's everything you'd expect of a 5-star boutique hotel and its surrounded by great shopping, bars and dining.

Michael R. Business - 10/10/2018 AccorHotels certified review
« consistent in every way for the good »

So Bar is very ordinary ,not inviting , dull , lacks service and some profesional staffing front desk are personal are very good .

Our hotel has responded to the review
Our hotel has responded to the review

Dear r., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Rye S. Business - 10/10/2018 AccorHotels certified review
« Simply faultless. »

Aastha and her team look after me time and time again. Truly what staying away from home should be like!

Couples - 10/10/2018 TripAdvisor review
« A cut above the rest »

A wonderful stay, attentive and considerate staff who are focussed on providing a great experience for their guests. Also, pleasing to see senior management involvement in day to day activities including a visible presence at breakfast as well as later in the day. Well done team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 19scott57 Thank you for such an awesome review, it is always a pleasure to receive such amazing feedback and I love being able to share it with the team. I hope to welcome you back again soon. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Sanaz L. Families - 08/10/2018 AccorHotels certified review
« great home away from home »

We love the Como Melbourne and always stay there while in Melbourne. I always give good reviews as the rooms are comfortable and the location is great. I always have the same issue as well. The room service can be improved, especially cleaning the kitchen. Also, on this occasion, we had minimal plates. Wine glasses were not replaced after room service either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologize that room service was not up to the expected standard. I do however really appreciate you sharing this feedback as it gives us an opportunity to improve. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Nick Solo - 08/10/2018 AccorHotels certified review
« Staying at The Como Melbourne was a fantastic experience »

As an Accor member I was looked after very well by staff the Como Melbourne. My request to have my room available early was fulfilled even though I'm only a Silver member. This was greatly appreciated as I was only staying or one night and made my trip to Melbourne very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted to learn that as an Accor member you felt recognized and valued by our team. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Barbara B. Couples - 07/10/2018 AccorHotels certified review
« Relaxing time »

Very enjoyable stay at the Como We have been staying here three to four times a year for the past decade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Gavin A. Business - 07/10/2018 AccorHotels certified review
« Reliable and comfortable »

Convenient location, comfortable rooms, great service

Anthony L. Business - 06/10/2018 AccorHotels certified review
« Satisfactory commensurate with tariff »

Management and staff excellent. HOWEVER , airconditioning in my room would not warm adequately and not to temperature selected. ( a wall mounted heater in the lounge area worked ). DAMP or MUSTY AIR smell in sections of corridor to room and ground floor reception areas. ( This has been noticeable in previous stays. I have stayed at the Como many times over many years).

Anonymous Solo - 06/10/2018 AccorHotels certified review
« Overall satisfied »

See above. A few points could be much better: -NO TV NEWS STATIONS EXCEPT AUSTRALIAN!! Very unusual to be in an advanced Western country and can't get international news stations (BBC, CNN, etc) -ONLY junk food in room, no healthy snacks or drinks. Just sugar sugar sugar

Marin J. Couples - 05/10/2018 AccorHotels certified review
« Excellent »

Very clean hotel.

Anonymous Families - 04/10/2018 AccorHotels certified review
« wonderful alternative to a hospital stay »

Como was a great break from the hustle and bustle of the hospital. The hotel was much easier to have visitors as well because of the larger space. It was generally pretty quiet aside from the noises from the hallway. The food was excellent, as was the pool. The room was a great size, lovely and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Congratulations on your new addition and it is great to hear that the option of staying at The Como worked well for you and your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Dr S. P. Families - 04/10/2018 AccorHotels certified review
« Was very good as usual- pls see below »

One morning we were waiting for breakfast to arrive- we then realized that the order was still on the door and had not been picked up during the night. Most unusual- lucky we were not rushing to the airport!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. We appreciate your loyalty. Thank you for your feedback regarding breakfast room service and the fact that the collection of your card was missed. I apologize for this and this will be followed up with the team. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Matt Families - 04/10/2018 AccorHotels certified review
« Great accomodation experience »

5 star. Easy to get around. Facilities great. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a pleasure to hear that you found our team friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Sam Business - 01/10/2018 AccorHotels certified review
« Staff were fantastic and received a free upgrade »

Excellent, staff extremely friendly and courteous, upgraded room was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is a pleasure to learn that you found the team to be polite and courteous. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Vivian C. Solo - 30/09/2018 AccorHotels certified review

Relaxing, luxurious stay and friendly, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Anonymous Couples - 30/09/2018 AccorHotels certified review
« Hassle free »

Really loved how friendly and accommodating the staff were. Was a little disappointed with the room, in that th window looked into the hallway of the hotel, so felt like there was some privacy lost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am disappointed that your room allocation did not live up to your expectations. Please accept my apologies. Thank you again for sharing your experience, and we to welcome you back in the future. Sincerely, Anne Marie Lennon General Manager

Helen R. Couples - 30/09/2018 AccorHotels certified review
« Great aesthetics, breakfast, privacy and spaciousness. »

We were pleasantly surprised by the room and bathroom size. The photos online do not do it justice. Breakfast was delicious and healthy. Garden view was delightful and also unexpected. Most facilities were used. On the slightly negative side, my husband complained about the mattress the next day. Also with room service as a late night treat, we ordered french fries and plain water bottles. The french fries weren’t that great and we received sparkling water instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

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