Hotel - The Como Melbourne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

The Como Melbourne - MGallery by Sofitel

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4.5/5 1,024 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • MELBOURNE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel.Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

  • 111 rooms
  • 111 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,581 reviews

Our guest reviews for The Como Melbourne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,024 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Craig D. Business - 13/10/2017
« A wonderful experience in a world class hotel! »

My room and the amenities were excellent. The bed was extremely comfortable and the bathroom spacious and beautifully set out. Breakfast was excellent and service second to none. I would recommend this hotel to anyone staying in South Yarra!

AccorHotels certified review
Thomas Business - 12/10/2017
« I love this hotel »

Very comfortable

AccorHotels certified review
Geoff M. Couples - 11/10/2017
« High Expectations »

I had very high expectations being an M Gallery standard of Hotel. "Each MGallery hotel stands as a gateway into another world "is your caption. One person at reception in the afternoon of check in they did their best but we felt shunted. Appreciate the upgrade and in general service was good. Seems like the same four people ran the hotel for the weekend. Room was not serviced and was left with a message that we were on DND that was not the case. The next day room was serviced very late in the afternoon when we had been out all day and needed to get ready for evening appointment. We ordered Room Service and during the phone conversation I mentioned that I was an Accor Plus member and before I could finish asking my question I was told in a derogatory way "Good For You" but you cannot use it for in room dining, that I was asking . Meal was very disappointing special request for well done pizza soggy and undercooked beer was warm. Water in bathroom extremely noisey. Sofa too stained and dirty to sit on. No cover on the doona.

AccorHotels certified review
Anonymous Couples - 11/10/2017

Warm and friendly staff, great sized room and brilliant location in the heart of the Chapel St shopping precinct. Trams stop at the door and train station a short walk away. Lovely welcome gift - thanks folks. Well equipped small gymnasium and pool area, which felt private and exclusive at times. There's no room for an executive lounge, but the hotel should consider making executive-lounge type privileges available in the bar of an evening, at the very least drinks: tap beer and a house white/red.

AccorHotels certified review
Kath Couples - 11/10/2017
« Fantastic staff, treatment and rooms »

Very happy with our stay staff were great from check in to check out

AccorHotels certified review
Diane R. Couples - 10/10/2017
« Comfortable and convenient »

We really loved the Como. On other trips to Melbourne and enjoying this area we were keen to stay here one day. We were not disappointed. Loved the Hotel, Front counter staff so happy and welcoming. Our room with a garden was delightful. Breakfast room was so pleasant and food great. Could not fault your staff here or in the Bar.

AccorHotels certified review
Reveuse Families - 10/10/2017
« Comfortable relaxed stay »

We stayed at the Como as part of a post natal package so we were there for 2 nights with a newborn. It was great to have such a large comfortable space in which to spend time with our baby and not to have to worry about cooking and cleaning etc. Really comfortable, well appointed rooms. We were not quite as impressed with the food--otherwise I would have given a higher rating--but it was fine. The other thing we were a little surprised by is the hotel not being able to book a taxi with a baby seat. Given we could have done this ourselves with a couple of services in Melbourne we thought it was a little slack that the hotel wouldn't do this, especially given that they have rooms dedicated to parents with newborns.

AccorHotels certified review
James Business - 10/10/2017
« Great all around except for internet »

Rooms are very nice, staff were all great, especially for our conference room. The breakfast package is the best quality I've had, and very nice location for plenty of restaurants and close enough to the city if you need to get in and out. Internet policy seriously needs updating, I haven't paid $25 per day for 500mb in a decade. Finding that wifi is not included in a room for a good quality hotel is crazy.

AccorHotels certified review
Chris C. Business - 10/10/2017
« Ok »

Food is good stay is comfortable. However 2 things need to improve. Bath tub need to be clean. Internet wifi free quota just pathetic and speed is throttled too much.

AccorHotels certified review
Danika Solo - 10/10/2017
« Ms »

I had a lovely stay at your hotel. The room was comfortable, spacious and quiet! I just stayed one night, and had a relaxing stay. Few recommendations, sheets were very rough. Ended up taking them off the bed and just sleeping with the dooner as it was softer on the skin. Free wifi would be nice.... didn't know hotels make you pay for this? I don't think I have ever stayed anywhere without it being free for guests. Ordering breaks fast via filling our form maybe would be better if you could call any order say example between 6am and 11am. Hard to know what you want the night before. Only minor things - my stay was lovely and these are just personal preferences.

AccorHotels certified review
Tanya Couples - 10/10/2017
« Awesome! »

a lovely room with a great bed/sheets. Check out took a long time as we used gift cards. When I checked in they didn't want the gift cards, they said present them on check out. 15 minutes later in our room, we had a phone call and they said do you have the gift cards? I said yes and the lady at reception said use them on check out, so that was strange..... Breakfast was great, although ordering off the menu was a bit slow and not fantastic, the buffet was really good.

AccorHotels certified review
Dc Friends - 10/10/2017

It was good but I was expecting better.

AccorHotels certified review
Anonymous Solo - 10/10/2017
« good »

average/clean

AccorHotels certified review
Anonymous Families - 10/10/2017
« Good location but tired decor hotel »

Nice comfy beds . However climbing over edge of a really deep bath to have a shower was rather difficult and disappointing. Bath had been cleaned so many times the enamel was wearing through so had a greenish tinge. Tired Apparelle presentation. Disappointed also that having specifically ordered a twin room on the internet booking site the room was not set up for us and had to be altered while we went out to dinner. This should not have happened.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Great location and fantastic service »

The location is perfect, so close to explore Chapel Street and lots of options for food. The staff at check in were fantastic and very helpful and the dessert tray you surprised us with for my husbands birthday was a lovely touch. We staying in the King Deluxe which was nice, if a little dated. However, where we went to use the spa bath and turned the jets on they squirted out a lot of mould that must have been sitting in the pipes. We called reception and were promptly moved to another room which was much better. We couldn't be happier with how the situation was handled and are very appreciative you were able to accommodate us elsewhere.

AccorHotels certified review
Anonymous Business - 09/10/2017
« Pleasant, comfortable and great service received. »

All the staff are very friendly and attended to me with swift response.

AccorHotels certified review
Andrew Families - 09/10/2017
« not a place i would stay with the family ever again »

as a gold member disappointing to say the least. not a family friendly 2 bedroom accommodation with dated and unclean (hair from a previous guest on the couch and dust settled on the bedhead), and a poor quality pool that was difficult to access. Fix the pool- there were tiles coming away at the side and it something I have never seen before at this calibre of hotel in australia.

AccorHotels certified review
Anonymous Families - 09/10/2017
« Satisfied »

Enjoyable

AccorHotels certified review
Georgie Families - 09/10/2017
« Nice spacious hotel with great breakfast »

Classy place, helpful staff, all good!

AccorHotels certified review
Dan S. Business - 09/10/2017
« cool place to stay »

Como by MGallery is a gem of a hotel, conveniently located with all the little touches to make one's stay comfortable and easy.

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