Hotel - The Sebel Sydney Chatswood
The Sebel Hotel The Sebel Hotel

The Sebel Sydney Chatswood

4.0/5 291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WiFi in your room (Paying)
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • Room service

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Offering 4.5-star apartment accommodation in the heart of Chatswood, The Sebel Sydney Chatswood provides all the convenience and comfort of apartment living, alongside the superb facilities of a hotel. This stylish Sydney hotel offers a range of one, twoand three bedroom apartments, each elegantly appointed, spacious and contemporary in design. Each apartment features a fully equipped kitchen, laundry, a separate living and dining area, a modern bathroom and a furnished balcony overlooking Chatswood.

  • 63 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WiFi in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating 2,190 reviews

Our guest reviews for The Sebel Sydney Chatswood

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 291 reviews
Craig K. Business - 09/08/2018 AccorHotels certified review
« Business stay »

I stayed here for two days. I loved the room and the locatiob. However i was upset that the room service did not include dinner. We booked this hotel based on its option for room service and did not see any note about 'dinner not included' for room service. This was a business trip and i wanted to just stay inside after a long days travel . As i write this though it sounds petty as the hotel is located in the heart of Chatswood and its restaurants. Like i say to my son 'not upset, just disapointed'

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed a comfortable stay with us and that our hotel and hotel services met your expectations. Thank you for your comment regarding the dinner room service. I sincerely apologise that at this stage we unfortunately don't offer this dinner service, but have taken your comment on board. We hope this does not deter you from staying with us again in the near future. Thank you again for sharing your experience, and we hope you will give us the opportunity to welcome you back again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Y. F. Solo - 09/08/2018 AccorHotels certified review
« Convenient, clean,friendly and excellent front desk and housekeeping staff. very well managed place for sure. »

Great …Great staff whether the fromt desk staff especially Ms Sarah and Mr Joushua and housekeeping staff. House keeping does a great job and are very honest, as I once left a good amount of cash "unlocked" and they did the cleaning and never touched the money. --- ROOM FOR IMPROVEMENT ----- There is a room for improvement as follows, I would prefer: (1) A combination number lock safe for obvious reasons (no physical key to sign for or misplace). (2) As ingle key card for both the lift and room access, currently I have to carry 2 items, plus the safe key. (3) A "normal" one peice cloth hangers ... the one you have now are cumbersome and a nuisance really .. I guess a guest paying that much nightly rate would not remove $1 hanger; and even if, it is quite cheap to replace but much more convenient to the guest. (4) An anti slip shower floor mat would be wise to provide for safety.

Tom B. Business - 09/08/2018 AccorHotels certified review
« Was fine »

Was as expected

Anonymous Business - 08/08/2018 AccorHotels certified review
« Great room »

Really good, huge room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed a comfortable stay with us and that our hotel and services met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Anonymous Business - 08/08/2018 AccorHotels certified review
« Very quiet room »

Had a good nights sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rod, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed a comfotable stay with us and that our hotel and services met your expectations. Thank you for your continued support and for sharing your experience. We look forward to welcoming you back in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Anonymous Families - 07/08/2018 AccorHotels certified review
« Our expectations were met to a high standard for our stay »

We found the apartment to be clean and more than adequate in size. The room servicing was efficient and completed each day of our stay. The front desk staff were helpful from our first encounter to when we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrina, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I’m so glad to hear that you and your family were pleased with both our hotel, and service. I would like to thank you for acknowledging our team, who will be thrilled to hear that they had such a positive impact on your stay. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you and your family back again in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Bruce F. Families - 06/08/2018 AccorHotels certified review
« Excellent »

Great location, service & amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed a comfortable stay with us and that our hotel and services met your expectations. Our hotel does benefit from being centrally located and I am glad you were able to take advantage of it. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Jane Couples - 06/08/2018 AccorHotels certified review
« Great apartment, had a lovely stay »

Was told we had paid in advance (when I booked it) however when we checked in this wasn’t correct. Great apartment, everything else lovely, however the lounge was very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed your stay with us. I am sorry about the miscommunication regarding the booking and thank you for bringing it to my attention. Please rest assured that appropriate measures are in place to prevent future reoccurences. I hope this does not deter you from staying with us again in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Kerry Business - 04/08/2018 AccorHotels certified review
« A great stay »

My apartment was a joy. Clean, comfortable and convenient. The staff were helpful, efficient and friendly. I loved having the ability of being able to adjust the climate control to my liking. The pillows were a bit hard for my liking but the bedding was great. Very, very close to a large and varied number of places to get food. Being right at Chatswood station makes getting around easy but it also means that with the doors open it is very noisy from the trains,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I’m so glad to hear that you were pleased with both our hotel, and service. Our hotel does benefit from being centrally located right in the heart of Chatswood and I am glad to hear that you were able to maximise your stay with us. I would like to thank you for acknowledging our team, who will be thrilled to hear that they had such a positive impact on your stay. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Joy M. Families - 04/08/2018 AccorHotels certified review
« Pleasant »

I stayed with my daughter for the Lunar Eclipse. Staff were very accommodating. They even went over and beyond by leaving a print out of information about the Eclipse when they heard about the reason for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that both you and your daughter enjoyed your stay with us and that our hotel and services met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Linda K. Solo - 03/08/2018 AccorHotels certified review
« I night away for work »

I found the room was clean and the bed was comfy, room was huge. But shower the water was ever boiling hot or cold no in between. In July I like to have a hot shower without scolding myself .i got cont breakfast in the desk delivered late then toaster in room didn’t work so I couldn’t cook the bread. Waist of time especially when I had to be at a early work meeting

Kylie Families - 02/08/2018 AccorHotels certified review

The rooms were clean and tidy. They were also very quiet. The maid service was excellent and they even took away all our recycling which we hadn’t managed to clear. I liked the fact that the dishwasher tablets and washing machine powder were replaced daily, allowing us to adequately clean our things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you and your family enjoyed your stay with us and that our hotel and hotel services met your expectations. Thank you for mentioning our team, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you and your family back in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Shailesh Families - 01/08/2018 AccorHotels certified review
« Our Stay »

We enjoyed our stay in this hotel, but, were somewhat unhappy about the parking charges. The saff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shailesh P., We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased that you and your family enjoyed your stay with us and that our hotel and hotel services met your expectations. I am sorry to hear that you were slightly unhappy with the parking charges. We offer a very secure car parking service that is priced very competively against our competitors and the shopping centres located nearby. We hope this won't deter you from staying with us in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Rajesh Business - 30/07/2018 AccorHotels certified review
« awesome »

nice rooms and very helpful staff, really appreciate it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I’m so glad to hear that you were pleased with both our hotel, and service. I would like to thank you for acknowledging our team, who will be thrilled to hear that they had such a positive impact on your stay. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Anonymous Business - 30/07/2018 AccorHotels certified review
« Good for Business Stay »

Check-in was slow, but friendly. I was on a breakfast inclusive rate, but was not informed of this at check-in. A form was included in my welcome pack, but this was not pointed out to me, and so was missed. No big deal, but disappointing. Apartments are very clean and well maintained, with all amenities provided. Pillows provided in room were all large, heavy latex style, which might suit some, but I didn't like them. Otherwise no problems. Location is very central in Chatswood, close to shops, offices and transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. Thank you for bringing to my attention the slight issue you had with the breakfast. Please accept my sincere apologies for the miscommunication and please rest assured that appropriate measures are in place to prevent future reoccurrences. I am pleased to hear that you enjoyed an overall comfortable stay with us. Thank you for your continued support and for sharing your experience, and we look forward to welcoming you back in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Kanoko-on Business - 30/07/2018 AccorHotels certified review
« private »

Very private and get all thing as request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanak-om, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to the opportunity of welcoming you back again in the near future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Ross Solo - 30/07/2018 AccorHotels certified review
« Preparing for operatio at North Shore Private Hospital »

Excellent, the room was very comfortable with no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased we were able to make your stay with us as comfortable as possible. We hope that your surgery went well and wishing you a speedy recovery. Thank you again for sharing your experience, and we hope to welcome you back in the near future for a leisure stay perhaps. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Anonymous Business - 28/07/2018 AccorHotels certified review
« Convenient and comfortable »

The location of the property was great and the room was very spacious. I attempted to cook dinner and found the oven to be devoid of racks and could not locate any trays. Reception staff were friendly and helpful however I was delayed at check in as there was only one person on reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you enjoyed your stay with us. I am sorry to hear about the oven issue you had and I am glad that our staff was able to assist you. Thank you for bringing to my attention the check in delay you had. Please rest assured appropriate measures are in place to prevent future reoccurrences. Thank you for your continued support and for sharing your experience, and we look forward to welcoming you back in the neat future. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

Business - 28/07/2018 TripAdvisor review
« Pretty Terrible Service »

The service was really poor. Not only did I receive no information at check in (what my room number was, what to expect with the booked breakfast, etc.); but as well as paying for the room at check in, they also took an extra $100 deposit which was not mentioned until after I'd paid for the room. I was told I would get this back at check out, but at check out I was told it would be refunded 3-5 days after check out. Still waiting... On top of this, the rooms were not particularly clean and the beds and pillows were pretty awful. Neither myself, nor my colleague were able to get a full nights sleep. Made the drive back to Canberra pretty hard after 2 days work without a good rest. The only redemption for the hotel was that the function I was attending was at the hotel, and there was food close by. And that breakfast nobody mentioned at check in...? still waiting on that...

Ian S. Business - 25/07/2018 AccorHotels certified review
« Good place to stay »

Staff were good, room was good, location very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I’m so glad to hear that you were pleased with both our hotel, and service. I would like to thank you for acknowledging our team, who will be thrilled to hear that they had such a positive impact on your stay. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood

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