Hotel - The Sebel Maroochydore
The Sebel Hotel The Sebel Hotel

The Sebel Maroochydore

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4.0/5 395 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SUNSHINE COAST
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying, Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Offering elegant apartment-style accommodation in the heart of Maroochydore, The Sebel Maroochydore provides a peaceful retreat for both business and leisure travellers. Visitors looking for Sunshine Coast hotels can choose from a range of accommodation options at this beachside hotel, including one or two bedroom apartments with either pool or ocean views, or a penthouse option with individual roof terrace. Each apartment is fully self-contained, featuring a kitchen, laundry and a furnished balcony.

  • 29 rooms
  • 28 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

4.5/5 AccorHotels Rating Based on 843 reviews

Our guest reviews for The Sebel Maroochydore

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 395 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 16/04/2018
« Made you feel welcome »

Easy ..

AccorHotels certified review
Kerri J. Families - 03/04/2018
« lifts not working were unable to check into your facility »

travel with an elderly relative our rooms where on the 12 th floor... we checked in but it took so long to fix .the lifts we were unable to access our room. so we cancel and sort accommodation else where on poor girl only was on duty hardly satisfactory over a busy week end when you hotel was fully booked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerri Jocumsen, Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. We have tried to contact you a few times but have been unable to reach you. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Certainly it was a very difficult circumstance being Christmas time and the elevator issue was out of our control. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact me directly should you wish to book again and we will do everything possible to try and re-instate your confidence in Sebel Maroochydore. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Anonymous Families - 02/04/2018

Fantastic views & family friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gina, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a big focus on cleanliness for all of our apartment and I apologise if the cleanliness was not up to your expectations. I will discuss this with the team to avoid future occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Amanda Families - 29/03/2018
« Location Location Location »

Fantastic location but rooms looking a bit tired. A freshen up would do wonders.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donny Clark, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. I am happy to hear that you enjoyed a comfortable stay with us. We are continually working up upgrading and refreshing our rooms to ensure they meet our standards so we thank you for your feedback regarding your room. Our Accor Plus members feedback is extremely important to our operation. Thank you again for sharing your experience, and we look forward to welcoming Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Anonymous Business - 29/03/2018
« Fabulous hotel with great staff facilities and location »

Very comfortable and enjoyable. I love staying at the Sebel Maroochydore. It it is a great location close to businesses, shops, restaurants and the beach and I love the pool and rooftop spa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cindy , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Naomi N. Families - 26/03/2018
« Great time very rundown unit »

We have a lovely family homday, great location, great office staff but shocking room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MsNolan, Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. Thank you for your feedback regarding your particular room. We are constantly working across all rooms to ensure they meet our standards and we will ensure this room is listed as a priority for maintenance to repair any issues. I believe you have also left a couple of items behind after your stay and I would be more than happy to mail these out to you if you wish. Please just confirm the most suitable address for me so I can ensure they are returned. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Glen N. Business - 25/03/2018
« Above and beyond »

It was excellent. The staff were more than understanding, flexible and accommodating of my circumstances, and continued to make my stay convenient and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently investigating improvements to our wifi and will hopefully have a solution soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Tracy Couples - 22/03/2018
« Relaxing and peaceful »

Clean room, great housekeeping and staff were very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Gary Karro Operations Manager

AccorHotels certified review
Will S. Friends - 20/03/2018
« Had a great time »

Room was clean, check in and check out was quick and easy. Location was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William Sullivan, We very much appreciate your comments and scores regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I would be more then happy discuss any feedback you have regarding your Accor classic membership if you wish to contact me. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Ashlee Couples - 20/03/2018
« Luxury with a view »

Beautiful unit. Quality finishes. Friendly staff. Close to great bars and restuarants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashlee , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also think we have a great location. Thank you again for sharing your experience, and we look forward to welcoming you back to Sebel Maroochydore in the near future. Sincerely, Gary Karro Operations Manager Sebel MAroochydore

AccorHotels certified review
Jarrod Business - 19/03/2018

location and Facilities were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bertz , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Aj Business - 18/03/2018
« Exceptional Customer Service »

Everyone I came into contact with who worked at the Sebel were so easy to deal with

Our hotel has responded to the review
Our hotel has responded to the review

Dear Archie , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We pride ourselves on having approachable staff throughout our business. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager Sebel Maroochydore

AccorHotels certified review
Anonymous Families - 16/03/2018

The lady on the front desk was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirsty , We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Karro Operations Manager

AccorHotels certified review
Michael G. Families - 13/03/2018
« Was not up to expectaions »

We Stayed in the so called penthouse but it was not what you would call a penthouse experience Furniture ,old,dated and had stains all over Top floor out door area - No spa as advertised - hardly any furniture - out door carpet old ,grabby and mouldy - BBQ looked like it was picked up at the side of the road and just dumped there - Garden was full of weeds .We Travelled with family and was to use this area for entertaining and having BBQ's but with the condition it was in we never used it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Galvin, Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. I am sorry that your experience did not meet your expectations. Certainly all of your comments are valid and already being addressed. The weeds have already been removed and we are currently working with all of our owners regarding a furnishings upgrade. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. If you wish to discuss this any further please do not hesitate to contact me directly. I truly hope we can welcome you back to Sebel Maroochydore in the near future and re-instate your faith in our product. Sincerely, Gary Karro Operations Manager

AccorHotels certified review
Andre T. Couples - 12/03/2018
« A valued experience. »

Room was excellent. Bed should have been bigger. Good car parking. Great location. Very clean. Front desk staff very friendly

AccorHotels certified review
Carol R. Couples - 08/03/2018
« We enjoyed the space and the privacy. »

Our suite was elegant, although sparsely furnished. We loved the pool. The staff was friendly and very helpful. The kitchen was poorly equipped for anyone who wished to cook in, few utensils and a paucity of pits and pans.

AccorHotels certified review
Janice L. Couples - 05/03/2018
« It’s was good but not great »

Our stay was good but not great. The reason for that was on that weekend it was pouring rain. We didn’t get to enjoy outdoor and the beach because of the wet weather. The room itself was good and clean. The facilities in the room was good, tv was small but it’s ok. Bed and pillows was good and comfy. We have an ocean view (well, we would have enjoy the ocean view if it wasn’t raining) we have a spa in our room that at least we got to enjoy indoor. The only thing that we didn’t like was the noise. I’ve asked the staff if they can put us in the higher floor because we don’t like the noise so they put us in the higher floor (which was great) but it was still noisy. The receptionist was friendly and helpful. The cleaners did very good. Oh and we wanna say Thank you for the welcome wine that you gave to my partner for his birthday “ You guys made his day so thank you.

AccorHotels certified review
Letitia Solo - 05/03/2018
« Nice room & Nice Stay »

I won a one nights accommodation voucher for The Sebel, the room was nice and clean, the beach view was nice although it rained the whole time, sound wise the traffic below is slightly loud but you get used to it. Booking The Sebel on the phone the reception/booking staff were always friendly and helpful when I called. The lady that booked me in when I actually got there didnt look overly happy to be there/be serving me. I got a phone call in my room at 6-7pm that night asking how my stay was going, im not sure if this is standard procedure but i felt it was abit invasive, not sure if it was because i didnt pay for the room and they thought i was going to trash it or have a party etc. just thought that was weird yeah not sure.......

AccorHotels certified review
Tiffany Couples - 26/02/2018
« Great weekend apartment »

The reservation was handled beautifully. Although i hadnt booked directly through you, my request for early check in was organised. I didnt have difficulty calling back when i missed their call, it went to messagebank both times.

AccorHotels certified review
Bobby Couples - 26/02/2018
« Great service once agian »

Stayed here recently for 2 nights one of which was won in a competition and the other was my complimentary night via Le Club Accor & Accor Plus programme. Great recognition of Le Club Accor on checkingin (lovely cheese and crackers ) without any prompting whatsoever (if only all residences were like this ) As stated 1 night was my complimentary night via Accor programme and I can't work out for the likes of me why I had to pay $100 fee as part of the complimentary night !! It appears that Sebels are a law unto themselves on this situation as I have never come across it at any of the other Accor Group hotels including Sofitel.Also in the room there was no password for free wifi but couldn't be bothered to chase it up as had plenty data on fone plan anyhow. Staff were ever so polite and helpful and the apartment itself was up with the best and the views outward are fantastic . Free breakfast via winning the competition was via a cafe just outside the reception area and was very decent food (cheap as chips too even if you have to pay for it ). Please be aware that these apartments don't come cheap (most Sebels dont unfortunately ) especially in peak times but are in a great location Already bookerd the next trip (in a sale of course :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobby, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. Sorry it has taken us some time to respond to you as it seems are are getting close to your next stay already. Your feedback regarding the $100 surcharge has been passed on to our regional team for review as it was a shame to only receive a low score in the value for money category. Thank you again for sharing your experience, and we look forward to welcoming you back on your next stay Sincerely, Gary Karro Operations Manager

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