Hotel - Pullman Magenta Shores Resort
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Pullman Hotel

Pullman Magenta Shores Resort Hotel

1 Magenta Drive 
2261  MAGENTA
AUSTRALIA

603 reviews
TripAdvisor Rating Based on 603 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-20:00
    • Opening hours : Week-end 12:00-20:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, light and elegantly appointed, guest rooms at Pullman Magenta Shores Resort provide a relaxed setting, perfect for both business and leisure travellers. Guests can choose from a range of accommodation options, which include Studio King rooms andone, two and three bedroom villas. Modern and stylish, each room features an ensuite, an LCD TV with pay-per-view, a work desk, and a private balcony or terrace with views overlooking the golf course, the lagoon pool or the hotel's landscaped gardens.

  • 85 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Pullman Magenta Shores Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 603 reviews
TripAdvisor review
Family - 13/06/2017
« It was okay, but it was not Mercure. »

Overall, it was okay. Breakfast is delicious and room condition is good. Especially bathroom is very good. View and mood is good, too. But ground level and bar is bad. It was like a warehouse. I like Mercure but it was not Mercure.

TripAdvisor review
Family - 12/06/2017
« Family-friendly »

Pleasant 2 night stay in appalling weather. The Indoor pool was a hit with Miss 4. The 3 bed unit was spacious, well equipped and well set out. Easy access to the beach and all staff we encountered were pleasant.

TripAdvisor review
Couples - 02/06/2017
« Relaxing »

We had never stayed here before but decided to try it and was pleasantly surprised of the quality inclusions and quiet nature the service was above average and the brekky variety was nice the relaxed atmosphere was excellent

TripAdvisor review
Family - 22/05/2017
« Great expectations - to infinity and beyond »

Our 4 day break at Pullman Magenta Shores was to celebrate our 1st Mother's Day with a young baby and procided good value for $. All the staff were so helpful and service oriented. A special thanks to the restaurant staff who were so accomodating going above and beyond (offered to carry our baby while we ate, offered to keep our food warm while we settled the baby, even surprised mum with a complimentary glass of bubbly and small gift bag of goodies for her 1st Mother's Day). We also made use of the spa for a much needed massage (again the staff were so friendly and service oriented) and there was a decent gym and indoor heated pool available. We are both foodies and not easily pleased but were very impressed by the food and wine we had at dinner. We enjoyed the breakfast buffet, nothing particularly notable but a good range of food and replenished in a timely manner with a nice outlook over the golf course (and easy to navigate a pram through). We had elderly family visit us for a day trip during our stay and the Resort staff transported them from the car park at reception to our villa in a motorised golf buggy! Whilst the housekeeping staff were punctual and attentive, the cleanliness of the room could have been better. The constant maintenance required to upkeep the beautiful gardens interrupted the peaceful surrounds and prevented any sleep-ins due to the loud noise of hedging / lawn mowing equipment - this work would be better done in the middle of the day than early morning! Nonetheless, thanks for such a memorable stay - you've set a high benchmark that will be hard to top!

TripAdvisor review
Family - 18/05/2017
« Love this place »

Went for Mothers Day and our 7 yr anniversary. This was our 2nd time here. Perfect for a family trip, everyone is catered for... golf, spa treatments, pools and beach a short walk away. Recommend it highly!!

TripAdvisor review
Beachx5 Family - 16/05/2017
« Great place to stay / staff amazing »

Perfect place for family holiday with quick walking access to beautiful beach. Staff were tremendous and very helpful with any request. Buffet breakfast good, woodfired pizzas on Friday/Saturday were terrific

TripAdvisor review
preedatomh Family - 30/04/2017
« Excellent family break »

Had 3 nights at Magenta Shores. The kids loved having the pool behind the villa. Villa was spacious and was very comfortable for 2 adults and 3 children under 7. A few things needed attention - tv remote broken, telephones did not work, curtains were damaged, some Tv channels not working, all were replaced,fixed or dealt to by Pullman team when notified. Close to the Entrance for day trips and other Central coast towns. Buffet breakfast selection was good and catered for all children. Had to keep master bedroom balcony door shut as slats were arranged in ladder and our toddler would be able to climb. Not sure but in NZ i thought this was not compliant with building code an I would have thought AUS would be similiar. All up though not a big issue to keep door shut. Highly recommend staying and if we are up that way again then will definitely stay again.

TripAdvisor review
Family - 26/04/2017
« Fantastic Experience »

My family and friends stayed at Magenta Shores for my son's wedding. I cannot fault anything about the place from the accommodation to the staff, the food....it was all amazing! We had a three bedroom villa overlooking the golf course. It had everything you needed and was extremely well maintained. Nothing was a bother to the staff, we needed some help with a relative who is elderly and could not walk very far so they transported him to and from the main building for the wedding and for breakfast in a motorised golf cart. We had quite a large number of people staying and everyone was highly impressed with the resort. I would not hesitate in recommending it for a stay and I highly recommend it for a wedding. The wedding co-ordinator Jaime was absolutely fantastic from the start right through to the day we left. She was there for the bride and groom every step of the way during the planning and then on the day. I cannot speak highly enough of her.

TripAdvisor review
ed8080 Family - 26/03/2017
« Enjoyable mid-week stay »

PROS: - well-maintained and attractive resort with spacious and modern self-contained accommodations (I was in a 3 bedroom villa), - convenient walking access to a beautiful beach, - friendly reception staff, - nice lounge area for the bar with outside deck, - decent gym and pools (indoor and outdoor), - short drive to The Entrance - very peaceful and quiet (but this was a mid-week stay with a low occupancy rate) CONS: - standard of cleaning was pretty poor in a couple of areas (dirty dishes in the cupboard, hair on the bathroom floor) - parking for only one car even with a 3-bedroom villa,

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback, we are delighted to hear that you enjoyed your recent at Magenta Shores and look forward to welcoming you back again soon. Sam General Manager

TripAdvisor review
Couples - 16/03/2017
« Attending a wedding »

The wedding meal was very poor. The wedding was in the open and it was extremely hot and should have been held under cover The service between the actual wedding and reception was poorly organised. To get to the reception area we had to go down stairs and into the sun and then go up another set of stairs. We should have just entered the balcony from the upper level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for taking the time to review your stay with us. May I apologise for experience. This is certainly not a true reflection of the service and standard we pride our self here at Pullman Magenta Shores. Please be advised your feedback has been sent to our Wedding Coordinators and Executive Chef for consideration. Again my sincere apologies. Kind Regards Adam Forsythe Guest Relations Manager

TripAdvisor review
Friends getaway - 13/02/2017
« Perfect resort holiday »

The Villas at the resort were luxurious, spacious and very comfortable. The resort facilities were exceptional, especially the outdoor pool. The staff were very friendly and accommodating and ensured our stay was enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mattias, We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. Kind Regards

TripAdvisor review
Couples - 20/12/2016
« Magenta »

The Pullman looks more like a medium density housing estate than a hotel. That being said, our two bedroom apartment was spacious, comfortable and well equipped. The full kitchen allowed us to self-cater for dinner, but we did go to the restaurant for breakfast. Food was varied and plentiful, but the restaurant was grossly understaffed- meaning that dirty plates etc were not removed and stocks were not replenished until requested. If you're a golfer or a keen angler, this place would pass as a destination in itself. However, it's a bit too hard to get to, as a stopover on the way up the coast.

TripAdvisor review
Margaret57908 Couples - 14/12/2016
« Most enjoyable stay. »

As an Accor customer our welcome to Magenta Shores was excellent. Staff were excellent and we ate from the bar and restaurant and there were no complaints there either. This was our first stay here and it won't be our last. The rooms were very clean and comfortable, probably in need of a paint job if I want to be picky.

TripAdvisor review
Family - 08/12/2016
« Good place for families and golf »

The Resort is situated at a perfect place. The rooms are good and clean but soon they need some repairs. Most off staff were great but some need to take some courses in customer service. Area is very family friendly and you can stay there many days without getting board.

TripAdvisor review
Couples - 05/12/2016
« relaxed stay »

We stayed in November for 3 nights in a 2 BD villa as the 1 BD were booked out. Accommodation was excellent but no undercover parking. The unit was fully equipped with excellent facilities,we self catered breakfast and dined in the restaurant both nights-5 star meals,perfect tenderloin. We were going to hire clubs and play but the course was fully booked for their 10 year open celebrations on the Saturday.Would certainly return.Only 7 Klm. from The Entrance.We used as a base for exploring the area,having not been for many years.

TripAdvisor review
Family - 26/11/2016
« Loved our stay! »

The hotel location is really nice, so close to the beach and is very open and spacious - the pools are also great. The room was very clean, modern and spacious, we stayed in the three bedroom villa. Staff were friendly and very professional.

TripAdvisor review
Couples - 25/11/2016
« Ordinary Overnight Stay. »

Very average stay - room very musty & woken by a large cockroach crawling across my pillow. The roomservice was good but the food quality & choice was average at best. The view from our room onto the golf course was pleasant.

TripAdvisor review
Couples - 14/11/2016
« Poor service and amenities lacking! »

Service was very poor for a 5 star hotel, me and my partner where ignored on several occasions while dining at the bar restaurant by the several staff, how ever some other customers where getting over serviced! My partner asked if we could have a bottle of water delivered to the room and she was told by staff to just drink the water out of the bathroom sink.. Also we stayed here during the week and the restaurant and a lot of other amenities are closed, we where hoping to have a nice romantic dinner at the main restaurant but unfortunately had to eat the overpriced bar food. Room was full of mosquitos and bugs, informed the staff and they where apologetic but did not do anything to fix it.

TripAdvisor review
Family - 22/09/2016
« Leslie wedding »

I have stayed here twice . The first time I couldn't find fault 2nd time was a different story . I feel that because they were at full capacity they were stretched . Dusty musty rooms and smelly drains and slack in room service with an abrupt responses were the things I didn't expect from a five star resort .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, Many thanks for taking the time to review your stay with us. Please accept my sincere apologies that your 2nd stay with us did not meet your expectations. Please be advised I have passed your concerns onto out Executive Housekeeper for review of improvements in the areas of concern. Many thanks for bringing this to our attention. I do hope you will join us again another time and grant us the opportunity to serve you better. Kind regards

TripAdvisor review
Family - 04/08/2016
« Excellent Family Weekend »

Our extended family - two grandparents, two sets of parents, two toddlers aged between 1 and 2 - recently spent a thoroughly enjoyable weekend at Pullman Magenta Shores. We occupied two three bedroom villas to give us plenty of room to spread out but also room that we could all share which worked very well. The little boys had plenty of room to kick balls and play on scooters and also enjoyed the kids playgound. It was an easy walk to the beach and the adults had fun had the driving range and Spa. The buffet breakfast was a bit manic and more staff would help cope better with the crowds. Overall the service was friendly and prompt and food in the restaurant was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn, Many thanks for your fantastic review. We are pleased that you and your family enjoyed your stay with us. Kind Regards Sam Panetta

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