The Playford Adelaide - MGallery by Sofitel 5 stars

TripAdvisor rating 4.5/5 2,703 reviews
The Playford Adelaide - MGallery by Sofitel
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Hotel extras

  • South Australian Art Nouveau hotel.

  • Award-winning service and cuisine.

  • Centrally located in the Arts, cultural and entertainment precinct.

  • Complimentary guest WIFI throughout the hotel.

  • 24 hour heated pool, sauna and gymnasium.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

The Playford Adelaide - MGallery by Sofitel

120 North Terrace
5000
adelaide
australia

Tel: +61882138888

Fax: (+61)8/82138833

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    ADELAIDE At 7km / 4.35 miles - Shuttle paying

  • By train

    ADELAIDE At 0.2km / 0.12 miles

GPS :-34.92224, 138.596279

Currently, close to our hotel

OzAsia Festival

From 17/10/2019 to 03/11/2019

At 263 m

Ecotourism on Kangaroo Island, visit

From 01/01/2019 to 31/12/2019

At 596 m

Ecotourism at Jacob's Creek Visitor Centre, visit

From 01/01/2019 to 31/12/2019

At 50 km

Our accommodations

Relax in award-winning luxury accommodation, our wonderfully detailed guest rooms provide classical elegance and style. Bedding configuration is one king size bed or two queen size beds on request. Unwind in our stunning and spacious Suite, encompassing a separate lounge area with flat screen TV and kitchenette. An additional bedroom features a TV, walk-in ensuite, stand alone shower and indulgent spa bath.

Standard Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Playford Room 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Playford Room 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Room 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Studio Suite 1 King Bed and Spa

  • Max. number of persons: ‌3
  • Area: From 47
  • Views: Courtyard side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Loft Suite 1 King Bed and Spa

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: Courtyard side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

North Terrace Studio Suite 1 King Bed and Spa

  • Max. number of persons: ‌3
  • Area: From 47
  • Views: City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

THE PLAYFORD RESTAURANT

Type of cuisine: Regional

The award-winning Playford Restaurant offers innovative world-class cuisine incorporating high quality South Australian ingredients and an extensive boutique wine list.Open for Breakfast and Dinner Monday - Sunday.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PLAYFORD LOUNGE BAR

Photo non contractuelle / Strictly non binding

Located on the ground floor of the hotel The Playford Lounge Bar offers a marvellous warm ambience with stylish Art Nouveau surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 385 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 330 people

Find out more

Our guest reviews for
The Playford Adelaide - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

7,542 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,703 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Brilliant stay! Would highly recommend.

Customer review rating 4.7/5

Cara C. Couples - 17/07/2019 AccorHotels certified review

My husband and I stayed at The Playford Adelaide on our first trip to Adelaide. The booking and checking in process was simple, the hotel staff were very pleasant and keen to give us advice on places to visit and eat while we were on our holiday. The room itself was beautiful and very clean. To top it off the restaurant and room service menu available was a lot nicer than previous places we've stayed in. Very happy with our choice to stay here and would definitely stay again!

Thanks Cara, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will look forward to welcoming you back . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Very comfortable - but service inconsistent

Customer review rating 4.7/5

Anonymous Families - 16/07/2019 AccorHotels certified review

Great to be upgraded- not so great to be overcharged for an included menu item for breakfast- follow up promised did not eventuate

Dear Colin, Thank you for taking the time to tell us about your experience at the The Playford Adelaide - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I extend further apologies for a breakdown in communication. I understand Kimberly our Food and Beverage manager tried to contact yourself , she is back in the office on Saturday however I am happy to chat about your concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reece
Customer review rating 4.7/5

Helen O. Couples - 16/07/2019 AccorHotels certified review

Lovely hotel staff friendly

Thanks Helen, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your review with our team. We are so please you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece
Customer review rating 4.7/5

Kate Families - 16/07/2019 AccorHotels certified review

The hotel was lovely.

Thanks Kate, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your review with our team. We are pleased you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Great ambience and well appointed rooms

Customer review rating 4.7/5

Anonymous Couples - 16/07/2019 AccorHotels certified review

Reception and restaurant staff helpful and welcoming

Thanks Rory, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Wonderful hotel

Customer review rating 4.7/5

Lauren Friends - 16/07/2019 AccorHotels certified review

Beautiful hotel, with extremely helpful, friendly staff and fantastic rooms.

Thanks Lauren, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your review with our team. We are so pleased you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Warm and welcoming for every moment

Customer review rating 4.7/5

Adrian N. Couples - 16/07/2019 AccorHotels certified review

The staff and facilities at the hotel were fantastic. Every interaction with the staff was pleasurable with the staff always being friendly and helpful. The room and facilities where beautiful and we'll kept. We definitely will stay again.

Thanks Adrian, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

It was a lovely experience with friendly staff & clean room.

Customer review rating 4.7/5

Nicole Couples - 15/07/2019 AccorHotels certified review

We had a great experience from check in to check out.

Thanks Nicole, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

So easy to come back every time

Customer review rating 4.7/5

Monica Couples - 15/07/2019 AccorHotels certified review

As lovely as always, we are always welcomed back so warmly by your wonderful staff and just have a restful, enjoyable stay.

Thanks Monica, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Quick and comfortable

Customer review rating 4.7/5

Mike Business - 15/07/2019 AccorHotels certified review

I had a very quick visit to Adelaide and was comfortablely accommodated by the Playford including a very efficient checkout at 5.00 am

Thanks Mike , We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Ill send this through to my night team as I'm sure they will be pleased with your check out comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Great Stay

Customer review rating 4.7/5

Greg Couples - 15/07/2019 AccorHotels certified review

Great service fast check in loved the food the room was great and comfortable

Thanks Greg, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

What a Great Experience

Customer review rating 4.7/5

Paul M. Couples - 15/07/2019 AccorHotels certified review

Great service, polite and attentive staff and wonderful room

Thanks Paul, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Good with a couple of disapointments

Customer review rating 4.7/5

Tamara C. Couples - 15/07/2019 AccorHotels certified review

Staff on arrival were lovely, room was lovely but would have been so much nicer with a view or if i was offered the opportunity to pay extra for a room with a view. Staff member at the Counter was quite abrupt and rude on check out. We were booked in for breakfast and came down at 9am so I told the staff our room was ready for check out but we are booked in for Brekki. I explained because we are having breakfast we were unsure if we should have brought our bags down with us so we had left them in the room , The gentleman said in a condescending way "do you want us to bring your bags down ?" And I sort of said "oh unless you want us to go back up and get them" and he said "its up to you" we can get them if you want?", It was quite awkward and I felt a bit uncomfortable. I usually feel bad at hotels when staff want to take our bags but they insist , but this day was different I felt bad because I assumed our bags were meant to be taken and retrieved for us and I'm still not even sure of your Procedure on this. Also we have had Breakfast twice before and this time round we found the Customer service from staff was very poor, the Spa and loft suite + Breakfast was our favorite getaway as a couple but we are going to actually look for something closer to home the next time around. Kind Regards, Tamara

Dear Tamara C., Thank you for taking the time to tell us about your experience at the The Playford Adelaide - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I tried to call today as I would love to discuss the feedback in more detail. My direct line is 08… however I will try again later. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reece

Travelling for work

Customer review rating 4.7/5

Justin O. Business - 15/07/2019 AccorHotels certified review

Welcoming staff greet you at your car door, the experience of quality staffing only continues once you step into the hotel. The hotel in Adelaide I would put current as second to none, with rooms expertly cleaned and presented, it only made my stay a continued want. I will continue to use the facilities provided from swimming pool to the gym.

Thanks Justin, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I touch base with you next stay to get some more feedback with regards to our gym area. Look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece
Customer review rating 4.7/5

Mal Couples - 14/07/2019 AccorHotels certified review

Reception was fair as information regarding weekend deal with local restaurant was confusing, self parking was easy, Room was clean and comfortable, lounge bar and service was good, restaurant (dinner) was fair (booking and food, service was good).

Thanks Mal , We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the extra detail with regards to your check in, we can pin point exactly to who checked you in and provide them with more training. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Getting better all the time

Customer review rating 4.7/5

Peter E. Business - 14/07/2019 AccorHotels certified review

pleasant experience - with a surprising upgrade to suite. The bathrooms are good - however no tissues provided in the room. It was good to have my own facilities (microwave, crockery, cutlery etc) but I suspect this was only due to the upgrade. I kind of expect that from every hotel now. Room was always cleaned well. Chocolates on the bed are a nice gesture but personally didnt like them.

Thanks Peter, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. All our studio loft suites come with the kitchenette . We are glad you enjoyed the room and extra space, I will place a note on your profile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Quality- comfort, spaces, layout, service

Customer review rating 4.7/5

Val Couples - 14/07/2019 AccorHotels certified review

The bedroom was quiet- completely surrounded by other spaces. That’s a gem in a city location.

Thanks Val, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Glad you loved the room , Ill put a preference note on your profile about room 605. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

Friendly, welcoming, clean and quiet.

Customer review rating 4.7/5

Paul G. Friends - 14/07/2019 AccorHotels certified review

We were warmly welcomed and made feel special by very attentive staff. Our loft room on the top floor was excellent - clean, spacious, quiet and very comfortable. The hotel was notably spotless throughout. The lobby decor was interesting and inviting. We particularly enjoyed relaxing in the wing-back chairs with a glass of wine. Overall, an excellent experience. We very much look forward to staying again.

Thanks Paul, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also look forward to you staying again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece

On par

Customer review rating 4.7/5

Roger Couples - 13/07/2019 AccorHotels certified review

Accommodation was clean, price was OK for the floor area. Bathroom was not sealed as a wet area or something so we received late interuptive phone calls insinuating we overfilled the bath.. Not the case and they said maintenance would look into it. This was an annoyance. Other than that, good times.

Dear Samuel , Thank you for taking the time to tell us about your experience at the The Playford Adelaide - MGallery by Sofitel. I tried to call today to discuss the feedback with you, as I personally wanted to extend my apologies on behalf of my team as I feel the communication and handling of the situation was not up to our standard, most definitely you were not at fault. I have place a note on your profile to receive a complimentary upgrade next stay and as you now have my details please do not hesitate to contact myself to make that booking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reece

Comfortable and stylish

Customer review rating 4.7/5

Carole P. Friends - 13/07/2019 AccorHotels certified review

Short but enjoyable

Thanks Carole, We very much appreciate your comments regarding your stay at the The Playford Adelaide - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Hope you can stay longer next time , look forward to welcoming you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reece
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