Hotel - Pullman Melbourne Albert Park
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Pullman Hotel

Pullman Melbourne Albert Park Hotel

65 Queens Road  ALBERT PARK 
3004  MELBOURNE
AUSTRALIA

1,390 reviews
TripAdvisor Rating Based on 1,390 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • MELBOURNE INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 31 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegantly appointed and beautifully spacious, guest rooms at Pullman Melbourne Albert Park offer a variety of bedding configurations suitable for both business and leisure travellers. Guests staying at this stylish Melbourne hotel can choose from a rangeof accommodation styles, many with views over the lake, with Family, Deluxe and Executive options available. Refurbished in 2013, rooms feature dual head rainfall showers, luxury bathroom amenities, a work desk, an LCD TV and an iPod docking station.

  • 169 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Air conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,769 reviews

Our guest reviews for Pullman Melbourne Albert Park

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,390 reviews
AccorHotels certified review
Anonymous Families - 16/08/2017
« Surprisingly delightful »

It was a lovely tranquil stay and all where very helpful

AccorHotels certified review
John P. Business - 16/08/2017

As usual the stay was highly satisfactory punctuated by very poor service at breakfast

AccorHotels certified review
Elizabeth W. Business - 16/08/2017
« Great service, lovely staff, very welcoming »

Excellent, no issues. Always stay there when in Melbourne

AccorHotels certified review
Jennifer Business - 16/08/2017
« Fantastic Hotel »

We had a wonderful stay. The courteous staff tried as best they could to make our stay fantastic.

AccorHotels certified review
Anonymous Business - 15/08/2017
« Staff went above and beyond »

The staff were really incredible. They truly went above and beyond! We arrived at the hotel late and the gentleman at reception was super helpful by suggesting vegetarian restaurants in the area and even offered to call one to ensure they were open. Friendly, accommodating and lovely staff. Well done.

AccorHotels certified review
Dave B. Business - 15/08/2017
« Comfortable base for conference stay »

It felt like the building was getting a bit tired. Our room felt a tad dark, and the change room in the pool area could do with a refresh. Having said that, the cleanliness was of a high standard, and the attitude and friendliness of the staff was exemplary. Our dining experience in the restaurant for an evening meal was excellent: innovative and tasty food, good beverage selection and very attentive and helpful staff.

AccorHotels certified review
Charlotte F. Couples - 15/08/2017
« Excellent Position Excellent Service Excellent Ambiance Exquisite Seafood Buffet Quintessential Melbourne Experience »

Pullman Albert Park exemplifies the "Melbourne" experience. Cool and sophisticated decor, excellent, faultless service, luxury and comfort. If one is lucky enough to stay on the 2nd weekend of the month, one can also indulge in the Windows Restaurant monthly seafood buffet. This offering only improves over time with new salads, incredible choice of the finest quality seafood [prawns, oysters, mussels, Morton Bay bugs, crab, scrimps, calamari] and hot foods of all different cuisines and cultures, a dessert choice tempting enough to break the strongest and most determined dieting willpower. Tea, coffee etc. also included. My absolute favourite is a baked, encrusted salmon with truffle and an accompanying champagne sauce. If that was the only thing that I ate, I would be completely satisfied and complete, however, I succumbed to the temptation of some of the other offerings including the yummy cold seafood and too tempting desserts. Only one criticism, on the food labels, there used to be included the vital information about gluten, nuts, dairy etc. They no longer have this information displayed and unfortunately, this information is now not just an "addition", it is vital and necessary to patrons with food allergies or sensitivities. Checkin is a breeze and one is really thanked and appreciated if one is a member of the Accor loyalty membership programs, with some freebies and privileges. If one is lucky enough to be given a lake view room, one can also gain a glimpse of the beautiful Melbourne too. Port Phillip Bay in the horizon, beautiful ships and boats and closer to the hotel, Albert Park lake as a magnet for fitness activities, including runners, joggers, walkers, prams out to experience a gorgeous sunny winter's day and the rowers and boating crews, swans and ducks on the lake. Special mention to the surrounding gardens and bike riders. 150 metres the other side is the glorious boulevard of St Kilda Road with its extensive trams network that can take you just about anywhere in the inner south of Melbourne or an aesthetic, short ride into the city, our Shrine or Melbourne's gorgeous Arts precinct or sports arenas, all within a 15-minute tram ride. 16 tram will take you to the Sunday market on the Esplanade or one can walk there in less than 15 minutes. After a sumptuous buffet breakfast, we had a leisurely walk around the lake before our seamless check-out and off to the footy. It is a busy place, with sports teams both professional [AFL, NRL, A-League etc.] and amateur coming and going, conference participants and celebrations in the catered venues turning over, but there is no congestion as the staff are efficient, well trained, extremely professional and polite and processes work well! Albert Park is a brilliant location, close and accessible to everything that is Melbourne! However, it is also one of the nicest hotels to stay inside and enjoy the ambience, food options and totally relax. A brilliant "staycation" in inner- Melbourne.

AccorHotels certified review
Jason Couples - 15/08/2017
« Reliable »

Was upgraded to a larger room with a spa, however it didn't work (I only found out after I had filled up the tub!). No welcome letter or gift to acknowledge my platinum status which is a bit disappointing. As always the staff were very pleasant and despite the minor issues mentioned I had a very relaxing stay.

AccorHotels certified review
David U. Friends - 15/08/2017
« Once again the staff at the Pullman made our stay a delight »

Welcoming, friendly and comfortable

AccorHotels certified review
Daniel E. Business - 15/08/2017
« Very satisfying »

Great: Event team, especially Fran and Kate. Ok: AV Team - a couple of major issues that Barrie is investigating but has resolved from my end. Bad: Function room directional signage

AccorHotels certified review
Anonymous Business - 14/08/2017
« Poor »

My stay was a business trip to Melbourne one night, I called the operator that put me throught to the front desk to report that there was no remote control for the TV. They told me that they would get house keeping to bring one up. Nobody came

AccorHotels certified review
Celia B. Couples - 14/08/2017
« Wonderful views, with excellent service. »

It was our first stay at Pullman Albert Park, we usually celebrate my husband's birthday at the Sofitel in Collins Street. We felt special because of your staff and the attention given from the moment we arrived, our wonderful room, lovely bottle of sparkling wine and even a special desert accompanied by singing wait staff made for a memorable stay. We could not fault anything, the room had an amazing view and felt clean and fresh. The executive lounge staff member (Julia ?) was attentive, professional and very welcoming, totally different to an experience at another Pullman where we had felt ignored. Our waiter for our evening meal was excellent in all aspects. The view at night was just as enjoyable as the daytime one, the quietness of our room was surprising, we slept so well. Thank you, we have a new place to stay for future city weekends.

AccorHotels certified review
Peter Business - 14/08/2017
« Room clean and good but no free parking, added extra cost to room »

Very clean and tidy

AccorHotels certified review
Dr R. H. Business - 11/08/2017
« Dr Robert H. »

Dining not adequate, breakfast late, not available later at night, otherwise service good

AccorHotels certified review
Shayne H. Business - 11/08/2017
« Good »

Acceptable

AccorHotels certified review
Sandra M. Families - 10/08/2017
« A pleaseant stay without the hussle and bussle of the CBD »

I have stayed there on many occasions in the past and this was just as good

AccorHotels certified review
Mixed R. Couples - 09/08/2017
« Lovely staff, not a 5 star hotel »

Staff were exceptional.

AccorHotels certified review
Christopher F. Couples - 09/08/2017
« Pretty good »

Overall was good ,however charging $6.50 for a small bottle of water from the bar fridge as ridiculous ,,and the price for breakfast also ridiculous,,I have stayed in many hotels in Asia where water is free and also wi-fi with breakfast included ,for much less than Australian Hotels ,even on Qantas flights water is free ,its no wonder most Australians holiday overseas,that being said hotel was nice staff also ,found an empty coke bottle under the bed,price of wi-fi also ridiculous

AccorHotels certified review
Lyn P. Couples - 09/08/2017
« All aspects of our stay met or exceeded expectations. »

Room was spacious, well appointed and spotlessly clean. Lobby and bar area very welcoming and ideal to have a leisurely drink with views of Albert Park Lake. With both dinner and breakfast service the staff were very helpful and attentive. Especially appreciated Gregory's effort over breakfast to cater for a special request. Also surprised and delighted to see complimentary champagne offered at breakfast. Looking forward to our next stay here.

AccorHotels certified review
Sally Business - 09/08/2017

Good except we found the staff at reception quite brusque.

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