Pullman Melbourne Albert Park Hotel 5 stars

TripAdvisor rating 4.0/5 1,637 reviews
Pullman Melbourne Albert Park
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Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Fitness center, running maps for Albert Park and an indoor pool and in-room yoga available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Golf
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 32 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Melbourne Albert Park

65 Queens Road
ALBERT PARK
3004
melbourne
australia

Tel: +61395294300

Fax: (+61)3/95213111

Contact email

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :   Star Bus ALBERT PARK

  • By plane

    MELBOURNE INTL At 29km / 18 miles - Shuttle paying

  • By train

    PRAHRAN STATION At 1km / 0 miles

GPS :-37.84978, 144.978662

Our accommodations

Elegantly appointed and beautifully spacious, guest rooms at Pullman Melbourne Albert Park offer a variety of bedding configurations suitable for both business and leisure travellers. Guests staying at this stylish Melbourne hotel can choose from a range of accommodation styles, many with views over the lake, with Family, Deluxe and Executive options available. Refurbished in 2013, rooms feature dual head rainfall showers, luxury bathroom amenities, a work desk, an LCD TV and an iPod docking station.

Classic Room with 2 Queen Beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Mini Bar

Classic Room with King or Twin Bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Mini Bar

Superior King Lakeview Room

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Mini Bar

Executive Room

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

WINDOWS RESTAURANT

Type of cuisine: Regional

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRESSO BAR

Type of cuisine: Cafe

This contemporary licensed venue, located on the ground floor, is the perfect spot for an early morning coffee, relaxed lunch or informal meeting. Espresso Bar offers specialty teas, espresso coffee, bakery items, fresh salads and sweet treats.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM BAR AND LOUNGE

Photo non contractuelle / Strictly non binding

Located on the ground floor of the Pullman and Mercure Melbourne Albert Park, enjoy the ambience whilst sampling an impressive beverage selection, imaginative cocktails and an extensive snack menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 32

  • Maximum size: 1,462

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 312 people

Find out more

Our guest reviews for
Pullman Melbourne Albert Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,639 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,637 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pullman Albert Park

TripAdvisor rating 4.0/5

catters102019 Family - 10/09/2019 TripAdvisor review

Def not 5 star. Apart from breakfast staff who were fantastic .... no other staff were attentive or accommodating. Poor service resulting in lack sleep and bad experience. For same $ you can get closer in city and exceptional service.

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

Friendly staff, lovely room minibar was never restocked, and the plug socket was hanging out from the wall behind the table next to the window with coffee machine on it.

Delightful short break within minutes of Melbourne

Customer review rating 4.4/5

Damian S. Couples - 09/09/2019 AccorHotels review

Had a wonderful night relaxing by the pool and in the spa, before enjoying the beautiful room with views out over Albert Park Lake, the bay and city. Most sumptuous breakfast the next morning capped off a thoroughly enjoyable stay. Thanks.

Rooms and service very good

Customer review rating 4.4/5

Scott C. Families - 09/09/2019 AccorHotels review

Easy, no fuss, good location, staff friendly

Excellent experience this time

Customer review rating 4.4/5

Brett S. Families - 09/09/2019 AccorHotels review

The stay was exactly what was expected of a 5 star property. The staff were friendly and attentive from the moment we walked through the door. The room was ideal and the experience more than excellent.

Ok

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

When I got to my room, the kettle wasn't working. The batteries in the remote needed to be changed. The bed was two singles pushed together and you could feel a height difference between the two. I asked for fresh towels to be sent to the change rooms arranged for us but they never arrived. The staff were all friendly and polite and the toiletries provided in the room were great.

Nice and Comfortable spacious room

Customer review rating 4.4/5

Sumit S. Families - 09/09/2019 AccorHotels review

It was a smooth check in at the counter and my luggage was transferred to room by friendly staff. Room was spacious and nicely done . Housekeeping staff did not replenish the items/ glassware , which was a trouble next day .

Extremely pleasant and comfortable.

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

This was my second stay with Pullman Hotel Albert Park and I was not disappointed. I had a great sleep, the room was clean and tidy and the service from all the staff was outstanding.

Pleasant stay

Customer review rating 4.4/5

Jacqueline Business - 08/09/2019 AccorHotels review

Stayed here for a conference. Staff friendly. Room nice and the selection of teas/coffee was lovely. Enjoyed relaxing in the pool and spa. Good selection at breakfast. Ate twice in the restaurant and the food was good.

Very comfortable stay in relaxed surroundings with an attractive view

Customer review rating 4.4/5

Anonymous Couples - 08/09/2019 AccorHotels review

Very comfortable stay in relaxed surroundings. Great view and service.

Good, slightly dated room and accessories

Customer review rating 4.4/5

Vanessa Families - 08/09/2019 AccorHotels review

Enoyable, nice pool and sauna, however the room service I ordered for a late lunch did not reach me as the person on the phone didn't take my number so I had to call down again after an hour. Also we bought a movie package for the entire stay but the TV in the bedroom did'nt work for movies - only TV. I reported this issue to the staff on leaving.

Pullman Albert Park Lake pleasant surprise

Customer review rating 4.4/5

John Couples - 08/09/2019 AccorHotels review

Really nice, fresh and comfortable hotel with great view of the lake and bay from upper floors. Excellent sauna, spa and gym - best I've seen in a long while. Good contemporary exec. lounge but let down by poor catering - ran out of bubbly and hot food offerings which were all gone by 6:30pm even though canapes were offered 5:30 til 7:30pm. Even though it was staffed, the remnants of hot food remained - cannot understand why the re-ordering was not pro-actively envisaged so continuity was provided. Unacceptable to suggest it'll be ok on the next night, as most people I presume on a Sat. night are making a one-off special night and expect their exec. lounge experience to be without compromise as there is no opportunity to get it right later. A compendium is provided in-room, but when I rang asking for the shoe-shine offered they advised the compendium was a couple of years out-of-date and this was not an offered service. Ordered newspaper also failed to arrive the following morning and when queried, they'd run out. Other than the above shortcomings, the hotel itself and staff were great (especially the res. manager who was exceptional).

Won't be staying here again

Customer review rating 4.4/5

Hans T. Families - 08/09/2019 AccorHotels review

We paid for the executive lounge. Only had 1 staff. Not enough for for guests. The beers were warm and not filled up. The food ran out and they stopped service at 6.45pm when the lounge was suppose to be open to 7.30pm. We went to the restaurant downstairs and they had 8 people in the whole restaurant. The told us it was booked out which it was not. We then had to eat dinner in our room. This was absolutely disgraceful. The pool was not heated either on both days. We spoke to about 15 different guests in our 24 hours stay who all complained how poor this is. We stay at 5 star hotels all the time. I would not even rate this 2 stars. If this room was not part of the complimentary stay. I would have been requesting our money back. For the paying staff who had executive lounge access. I am sure would have requested there money back. Overall this is not where we would stay or recommend to anyone. I would like an answer to why this happened. Hans

Disappointing stay

Customer review rating 4.4/5

Rob J. Couples - 08/09/2019 AccorHotels review

The Pullman Albert Park has long been the hotel of choice in Melbourne and decided to stay to celebrate my 70th birthday. The room allocated had not been cleaned satisfactorily especially the bathroom. Papers had been left on the room floor. The carpet needed cleaning. There was no shampoo provided. We were unable to get a dinner booking as we were told there was a lengthy list of people waiting to dine even though the full restaurant was not being used. So our celebratory 70 th birthday dinner ended up a pizza in the bar area. Breakfast was also disappointing when we tried to order a ham and cheese omelette to be told there was no ham available. So what was supposed to be a special weekend was spoiled by frustration after frustration and leaves us with the feeling as whether we want to stay with you again. As a Accor Plus Gold Card holder and loyal accor client I have never had to complain about a Accor property before and my wife and I really felt let down on this special weekend.

Conference Stay

Customer review rating 4.4/5

Anonymous Business - 07/09/2019 AccorHotels review

Excellent room large & very comfortable. Although I was not able to adjust air conditioning and just turned it off.

Really lovely hotel

Customer review rating 4.4/5

Alex Business - 06/09/2019 AccorHotels review

Thank you , we really enjoyed our stay here!

Great short stay

Customer review rating 4.4/5

Cheryl K. Couples - 04/09/2019 AccorHotels review

Excellent service and very comfortable stay

Very Good

Customer review rating 4.4/5

Rick S. Business - 03/09/2019 AccorHotels review

In having a conference, all requirements & requests were pleasnatly delivered upon.

Quick overnight stay

Customer review rating 4.4/5

Tim M. Couples - 03/09/2019 AccorHotels review

Our trip was a quick one where we came to Melbourne to meet up with the kids for fathers day. After a long day and a 3 hour drive our check in was quick and our room was clean and warm. A great nights sleep. All amenities were perfect.

Perfect hospitality

Customer review rating 4.4/5

Anonymous Business - 03/09/2019 AccorHotels review

The team at Pullman are consistent and well versed in the way they show guests hospitality in the hotel I will always stay with you because of this.

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