Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,227 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,227 reviews

TripAdvisor Rating  3.5/5  1,353 reviews

Well located godd stay

Customer review rating 4.0/5

Andrew F. Couples - Confirmed reviews ALL

Room very nice just had a leak in bathroom water coming up in waste drain in bathroom floor other than that it was very good

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the problem with the drain. Thank you for bringing this to our attention. We will have this rectified as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Good location. Feels tired

Customer review rating 4.0/5

Tim Business - Confirmed reviews ALL

I like this place because of the location but it just feels really tired. Needs a serious refresh. Room service menu is also really limited if you can't get out to eat along along Church Street

Dear Tim B., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Well located but hotel is in poor condition and would not recommend staying here.

Customer review rating 0.5/5

Unhappy C. Business - Confirmed reviews ALL

The hotel is centrally located close to fantastic restaurants and within walking distance to Westfield Parramatta, the buffet breakfast is also great but, these are the only positive points I would have for Novotel Parramatta. The hotel is run down and in poor condition. The bathtub in one room was faulty (crack in bottom), the shower head in another room had a constant leak and the air conditioner in yet another room was faulty and the room couldn't be cooled below 25 degrees! I have stayed in numerous Novotel's and I do not believe this hotel operates with the same Novotel standards I have been used to in the past. Although the staff tried to assist they were unable to find solutions to the issues. Unfortunately, I would not recommend staying here for the price you pay!

Good Stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Great Food

Dear David, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Great location

Customer review rating 5.0/5

Lindy S. Families - Confirmed reviews ALL

Great experience

Dear Linda S., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

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Other web-users rate our hotel

  • 829 reviews 9.1/10 Location
  • 1,503 reviews 5.2/10 Room
  • 1,126 reviews 7.6/10 Service
  • 24 reviews 5.4/10 WiFi
  • 680 reviews 4.3/10 Comfort
  • 573 reviews 4.9/10 Cleanliness
  • 299 reviews 5/10 Breakfast
  • 297 reviews 3.8/10 Amenities

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