Novotel Sydney Parramatta Hotel 4 stars

TripAdvisor rating 3.5/5 1,169 reviews
Novotel Sydney Parramatta
See on a map
+ 23 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • WiFi, LCD TV, rooms with park or river view

  • Modern Australian cuisine at 350 Restaurant & Lounge

  • Outdoor pool and spa, steam room, modern gym

  • 11 flexible conference and event spaces

  • Buses outside, 10-minute walk to train or ferries

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150
parramatta
australia

Tel: +61296304999

Fax: (+61)2/96300757

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 30.7km / 19.08 miles - Shuttle paying

  • By boat

    PARRAMATTA FERRY At 0.9km / 0.56 miles

  • By train

    PARRAMATTA At 1km / 0.62 miles

GPS :-33.810197, 151.00496

Our accommodations

Featuring a spacious design and contemporary décor, guest rooms at Novotel Sydney Parramatta provide a peaceful and relaxing setting that's sure to offer a restful night's sleep. Guests looking for hotels in Sydney can choose from 194 modern guest rooms and suites, with Superior, Executive and Spa options available. Each room features an LCD TV with Foxtel and in-house movies, Wi-Fi access, a work desk, an ensuite with shower and bath, air conditioning, a minibar and tea and coffee making facilities.

Standard Room 1 Queen Bed

  • Max. number of persons: x2
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Double Beds

  • Max. number of persons: x4
  • Views: Pool side, Park view, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 1 King Bed

  • Max. number of persons: x3
  • Views: Pool side, Park view, River side, City side, Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: x2
  • Views: Park view, River side, City side, Panorama view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite 1 King Bed

  • Max. number of persons: x4
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 King Bed and Spa

  • Max. number of persons: x4
  • Views: Panorama view, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

350 RESTAURANT AND LOUNGE

Type of cuisine: International

Amongst 'Eat Street' - Parramatta's dining district, 350 Restaurant and Lounge offers a relaxed and contemporary atmosphere with a delicious seasonal menu with dishes inspired by modern Asian fusion cuisine made with locally sourced fresh ingredients.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

350 RESTAURANT & LOUNGE

Photo non contractuelle / Strictly non binding

Adjoining the hotel lobby with an outlook onto the picturesque Prince Alfred Park, the 350 Restaurant & Lounge in Parramatta is one of the most ideal Bars in Parramatta that offers the perfect atmosphere to relax with a light snack and drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 440 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 330 people

Find out more
Novotel Sydney Parramatta Meeting Room

Our guest reviews for
Novotel Sydney Parramatta

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,517 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,169 reviews

Great Position

TripAdvisor rating 3.5/5

Adventure26161884422 Family - 22/04/2019 TripAdvisor review

Excellent facility. Friendly staff. Close to first class sporting grounds and public transport. Easy access to city centre or take advantage of Parramatta’s wide variety of hospitality and entertainment or a quiet walk along the Parramatta river and adjoining parklands.

Mrs

Customer review rating 4.1/5

R. Business - 19/04/2019 AccorHotels certified review

The experience was ok but the rooms are old and I felt unsafe around that area, the elevator are slow and the hallways are dim and dark I felt unsafe in the gym the doors were open to the pool area.

Dear Briohny R., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor

Good location and excellent staffs good

Customer review rating 4.1/5

Z. B. Business - 18/04/2019 AccorHotels certified review

Very good hotel, highly recommend

Dear Mr. Z., Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Mrs C.

Customer review rating 4.1/5

Mrs R. C. Couples - 18/04/2019 AccorHotels certified review

Very convenient to the place we want to go & staff are friendly & helpful.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

hotel rooms state

Customer review rating 4.1/5

Lisa F. Business - 18/04/2019 AccorHotels certified review

hotel rooms extremely dated and very very old, suggest to get more business to update the rooms

Dear Lisa f., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor

A good stay.

Customer review rating 4.1/5

Mark Business - 18/04/2019 AccorHotels certified review

Staff were very busy but most helpful.

Dear Mark, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Easy

Customer review rating 4.1/5

Ali F. Couples - 18/04/2019 AccorHotels certified review

Nice to be able to walk in, unpack and have a drink at the bar!

Dear Alison, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to take this opportunity to ask if there was anything we could have done to enhance your experience with us? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

It was easy to register and the staff were most helpful

Customer review rating 4.1/5

Michael C. Business - 18/04/2019 AccorHotels certified review

It was enjoyable. The room was very clean and tidy. I would definitely come back another time

Dear Michael, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Always a pleasure, I choose to stay with you for the beautiful walking area's morning and evening.

Customer review rating 4.1/5

Mark Business - 18/04/2019 AccorHotels certified review

The staff are always exceptional, I would have liked the luxury of a bath robe, I usually find one in my other hotel rooms and travelling for business I try to keep my personal luggage to a minimum. The food menu is great and I enjoy the option of room service as I keep working into the evening.

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is also great to see that you enjoyed our food options, I will send Chef your compliments. I would also like to take this opportunity to advise you that we have bathrobes only in our premier rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Don

Customer review rating 4.1/5

Don Business - 18/04/2019 AccorHotels certified review

Horrible - this hotel should not be part of an ACCOR chain

Dear Don G., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor

Satisfying experience

Customer review rating 4.1/5

Shane W. Friends - 17/04/2019 AccorHotels certified review

Highly recommend great service will use again

Dear Shane, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Comfortable

Customer review rating 4.1/5

John M. Friends - 17/04/2019 AccorHotels certified review

Very pleasant, relaxing and enjoyable

Dear John M., Thank you very much for your ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Front Office Supervisor

excellent

Customer review rating 4.1/5

Jan L. Business - 17/04/2019 AccorHotels certified review

very friendly and helpful staff

Dear Jan, Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Was an overall great experience

Customer review rating 4.1/5

Anonymous Families - 17/04/2019 AccorHotels certified review

We had spent the day at the royal Easter show and as we leave over 3 hours away we had a long day by the time we check in at 10.30 we were bugger. Rachel who was on you check in desk was so lovely and helpful and just made our whole experience a great time with fast check in so we could all get in to our beds

Dear Bree G., Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to Rachael as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager

Frustrating, room condition was poor and so was my meal

Customer review rating 4.1/5

Amanda H. Business - 17/04/2019 AccorHotels certified review

It was suggested to me to eat in the restuarant and I would recevie 10% off my bill. This never happened and the meal was terrible. I ordered a medium steak and it was overdone with a disgusting side dish I then went to my room, airconditioning didnt work, had to change rooms at 9pm at night. The hotel was noisy and old.

Dear Amanda, Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking at refurbishment soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rathish Nair Front Office Manager

Great location, good staff

Customer review rating 4.1/5

Michael Families - 17/04/2019 AccorHotels certified review

Overall the stay was pleasant, and I would recommend this property. Location was perfect for access to the train station and restaurants.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to take this opportunity to let you know that I have shared your feedback with the Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rathish Nair Front Office Manager
Customer review rating 4.1/5

Denzil D. Business - 16/04/2019 AccorHotels certified review

Quick and easy

Dear Denzil J D., Thank you very much for your ratings regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Phillips Front Office Supervisor

Poor showers

Customer review rating 4.1/5

Peter Business - 16/04/2019 AccorHotels certified review

The shower in the room was dreadful. Bad showers are a deal breaker for me

Dear Peter D., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor

Very old and run down

Customer review rating 4.1/5

Justin P. Families - 16/04/2019 AccorHotels certified review

The room very old and run down. AC falling from roof and very stuffy in the room. Need more staff on the breakfast floor as plenty of customers and very little staff.

Dear Justin P., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor
Customer review rating 4.1/5

Anonymous Business - 16/04/2019 AccorHotels certified review

Generally I rate my stay higher when I stay here but the air conditioner in the room was very noisy when it was turning off and coming back on during the night.

Dear David M., Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sean Phillips Front Office Supervisor
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in parramatta