Hotel - Pullman Brisbane King George Square
Pullman Hotel Pullman Hotel

Pullman Brisbane King George Square Hotel

4.0/5 2,103 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 170.00 AUD Non member rate
From 170.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • BRISBANE AIRPORTS
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering 5-star accommodation in the heart of Brisbane, Pullman Brisbane King George Square features a range of room styles, including Deluxe, Executive and Spa Suite options. Spacious and contemporary, each room is elegantly appointed, featuring an arrayof luxurious touches. Guest room features at this stylish Brisbane hotel include a large bathroom with dual basins and CO Bigelow Apothecaries bath products, large windows with blackout curtains, a TV with cable channels, a work desk and Wi-Fi access.

  • 210 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Telephone
    • Radio in room
    • Wide working desk
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,912 reviews

Our guest reviews for Pullman Brisbane King George Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,103 reviews
Family - 22/09/2018 TripAdvisor review
« Weekend in Brisbane »

The Pullman met all our expectations especially the staff who were helpful and attentive. Very comfortable beds and the restaurant was very good for both dinner and breakfast. Jordana in the bistro was very kind when I was feeling unwell after our flight and Mike the concierge was most helpful in recommending and booking a lunch near the river for us.

Mike C. Business - 19/09/2018 AccorHotels certified review
« Started off very badly, rescued by Shannan luckily! »

The room reserved for me was not upgraded. The room reserved for me was next to the lifts, which is directly against my recorded and express wishes. The room reserved for me had night building work right outside the window, which is directly against my recorded and express wishes for a quiet room. Shannan (check spelling) was on front desk and assisted me excellently with a room upgrade and moved my belongings whilst providing free drink voucher for me to use whilst the move was completed. The stay from then on was back to excellent service as expected. The lounge service was particularly good for both morning breakfasts.

G. S. Couples - 19/09/2018 AccorHotels certified review
« Never stay at a hotel covered by scaffolding. »

Staff were good and very pleasant. Rooms were fine. However, being roused from my slumber at 10:20 pm by what sounded like a workman using a jackhammer outside my room sort of took the shine off the visit. Changing rooms at midnight did not help.

Richard Business - 19/09/2018 AccorHotels certified review

nice services

Enid J. Couples - 18/09/2018 AccorHotels certified review
« Visit to Brisbane for a family wedding. »

Our experience was great. Reception and checking in, concierge service, Room cleaning and restaurant all met expectations. Special attention in the restaurant by Jordana when I was feeling unwell was appreciated as was the excellent recommendation for a luncheon venue on our departure date by concierge Mike. Any request for anything was never any trouble to the staff. Room maid even got a better magnifying mirror for us, overall we were very pleased and thought your beds were excellent.

Anonymous Solo - 18/09/2018 AccorHotels certified review
« Easy »

Checkin pleasant Concierge helpful

Louise Couples - 18/09/2018 AccorHotels certified review

We did originally book a Mercure room and were very disappointed that it was not made aware to us that there was construction going on. Which meant that we had no view what so ever and was looking at scaffolding.

B. R. Couples - 18/09/2018 AccorHotels certified review
« Anniversary Getaway Success!! »

We had a really nice night away from the Kids. 17 year wedding anniversary went down so well loved the personal card and chocolates from the Mgr. on arrival. We didn't need to leave as the restaurant for dinner and breakfast was excellent.

Michael A. Families - 18/09/2018 AccorHotels certified review
« Mr »

We were very happy with the service from staff. The executive club was excellent. But were very dissatisfaction that the pool was shut. We were giving no indication of this. In booking checking in. Only the notice near the pool area. Disappointing as we choice this as a family booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for your feedback. I am sorry for the inconvenience caused by the closure of our pool. Unfortunately this has taken far longer than anticipated, but should be back in service very soon. Out of interest, can I enquire as to where you saw our pool advertised? We have asked all external suppliers to remove this, to avoid such disappointment. Thank you once more for your feedback. Sincerely, Daniel Lewis - Rooms Division Manager

Pierre F. Business - 18/09/2018 AccorHotels certified review
« It was fantastic. All Staff were so professional. »

The whole entire staff made it extremely comfortable and extremely pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre, Thank you for choosing to stay with us. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Anonymous Couples - 18/09/2018 AccorHotels certified review
« Few days away »

good few days away, nice food, excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred, We very much appreciate your comments regarding your stay at the Pullman Brisbane King George Square. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

Jackie Couples - 18/09/2018 AccorHotels certified review
« Excellent customer service »

1st room we were given wasn’t up to par, staff happy to change it for us, extremely apologetic and nothing was too much trouble

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie, We very much appreciate your comments regarding your stay at the Pullman Brisbane King George Square. I'm sorry you there was an issue with your first room, however was glad to hear the team were able to rectify this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

Carissa J. Families - 18/09/2018 AccorHotels certified review
« Miss »

Awesome

Michael Families - 18/09/2018 AccorHotels certified review
« Perfect stay! »

Warm welcome on arrival, nice room, excellent bar and delicious breakfast. Looking forward to coming back.

Business - 18/09/2018 TripAdvisor review
« Business trip »

Good property close to everything the only thing is the pool area with building works on the outside of the building. All the material said the pool was heated and I was bit disappointed to find out this was not the case as I like to swim after working all day. As I was here for nearly a week it is a pity there was not daily specials in the restaurant menu as a suggestion.

Alexander B. Families - 17/09/2018 AccorHotels certified review
« Won’t be staying there again. Very Disappointed »

We have booked knowing it has a pool and a spa! Spa and Pool were both closed.... due to repairs being carried out. In my opinion you need to let your customers know! I wouldn’t have booked! Food:( was a huge mistake.... we decided to go downstairs for breakfast. I was shocked by rude staff! Not only he hostess had attitude at restaurant-buffet..... was really rude. Then as I sat down I have asked a chef if there was anyone at bar area as I would like a coffee. I was told bar was closed including coffee station. When I asked for sparkling water I was told they don’t have any in fridge they need them go to the cook room and get some. 45min later still no coffee no sparkling water. There were people everywhere waiting to be served! Whilst chefs were egnoring customers, eating on job, playing and entertaining each other whilst paying customers are waiting and watching this happen. I have asked for steamed spinach. What I got was spinach with extra butter. As chef brought this item out he had the most biggest smile on his face.... I said to him I can’t have butter! Can you please make this again. He replied- REALLY- you’ve got to be f...... Kidding me.... I then said- Look that’s totally fine. No need to remake this. I packed up my family paid and left. We checked out. We then went to IBIS. There were no problems with staff nor Pool. Please ensure manager at Pullman get to read this. This is a discrace!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for your feedback. Please allow me to begin by apologising for the multitude of issues you experienced whilst with us. I would welcome the opportunity to discuss these further if you have the time? Sincerely, Daniel Lewis - Rooms Division Manager

Janelle Friends - 17/09/2018 AccorHotels certified review
« Enjoyed 3 night stay, with a friend »

Nice room, lovely staff, good location. Special mention to Yohan at reception, excellent customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janelle, Thank you for choosing to stay with us. I will be sure to pass this along to Yohan. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Ashley H. Business - 17/09/2018 AccorHotels certified review
« Wonderful reaction to initial poor room (at Mercure) »

I initially checked into the Mercure where there was mounds of dust. As we arrived at 11.30pm we decided to just sleep which was a mistake as my partner flared up in itchy botches. I phoned Elize to ask if I could pay to move across to the Pullman. She was flawless in the way she seamlessly transferred us across, at not additional cost, and gave us the perk of executive lounge access. She went well above and beyond to turn what started out as a bit of a nightmare to a wonderful relaxing second night so kudos to your team on their conflict resolutions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley, Thank you for your feedback. I'm glad to hear that Elize was able to look after you, however am concerned about this issue being caused at all. Thank you for letting us know and I will be sure to follow up further. Sincerely, Daniel Lewis - Rooms Division Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Not what I expected .... »

1) Checked in to find the room boiling as the temperature was set at 27.5 degrees. I could not get the thermostat adjusted so tried all the numbers on the dial - reception; concierge; housekeeping; operator; etc – no one answered. Eventually I had to walk down to the reception to the get some attention 2) 2nd day the alarm starts ringing at 9pm. As it turned out they had allocated that to the wrong room. 3) The balcony door could not be locked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudhish, Thank you for taking the time to tell us about your experience at the Pullman Brisbane King George Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lewis - Rooms Division Manager

Jonathon B. Families - 17/09/2018 AccorHotels certified review
« Great Staff average hotel »

Excellent check in staff and the concierge were 10/10. However the room was filthy, the construction at the window at 0900 was pretty annoying, carpet in room was dirty, toilet door handle kept falling off room 569

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathon, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the essential works next door have occurred on a scale of which we were not advised, nor did we anticipate the disturbances caused over the past week. Please allow me to apologise unreservedly for this. Please feel free to contact me should you be returning in the future. Sincerely, Daniel Lewis - Rooms Division Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 170.00 AUD Non member rate
From 170.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates