Hotel - Pullman Brisbane King George Square
Pullman Hotel Pullman Hotel

Pullman Brisbane King George Square Hotel

4.0/5 2,126 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • BRISBANE AIRPORTS
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering 5-star accommodation in the heart of Brisbane, Pullman Brisbane King George Square features a range of room styles, including Deluxe, Executive and Spa Suite options. Spacious and contemporary, each room is elegantly appointed, featuring an arrayof luxurious touches. Guest room features at this stylish Brisbane hotel include a large bathroom with dual basins and CO Bigelow Apothecaries bath products, large windows with blackout curtains, a TV with cable channels, a work desk and Wi-Fi access.

  • 210 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Telephone
    • Radio in room
    • Wide working desk
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,093 reviews

Our guest reviews for Pullman Brisbane King George Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,126 reviews
Business - 12/11/2018 TripAdvisor review
« Exceptional service »

I stay at the King George Pullman regularly. This time the power was cut off in the Mercure side of the hotel. So no pool, roof top bar and limited menu for the Allure Restaurant. However, the staff were just great in providing regular updates on progress. I was there for 6 nights and was only inconvenienced for a few days. We ate in the Allure Restaurant twice (situated in the KG Bar as the Allure was being updated) and although the service was understandably slow, the meals were very Elise was especially helpful as I was celebrating my birthday and ensured I was looked after. It was a stressful time for the staff but they handled it very well.

Cameron Couples - 07/11/2018 AccorHotels certified review
« Worst Ever »

We understand that there were issues with power across the weekend, but instead of trying to overcome the situation with additional temporary services we were just told "that is all we have"

Loi Couples - 07/11/2018 AccorHotels certified review
« Our stay was fabulous. »

Staff were wonderful - professional and courteous. The king spa suite was luxurious and the view from our room was amazing.

Jane Families - 07/11/2018 AccorHotels certified review

Always love staying at the Pullman. Rooms are always clean & very comfortable. Was unfortunately disappointed in 2 aspects of our 2 night stay. We had to leave our room at 7:00 am to be at an appointment on time. I ordered room service breakfast to arrive at 6:30. When it hadn’t arrived at 6:45, I called just to check on it. I was told that there was no record of our order (I did check that the order had been collected from the door). It was suggested that we go down for the buffet - unfortunately we didn’t have time for this. The 2nd aspect was the time it took for our car to brought up at check out. Before leaving our room I called ahead (from previous experience knowing it can take a while at this time of day - completely understandable). I was advised car would be just 10 minutes. On hearing this we packed up and headed down to check out. We checked on the progress 3 times over the next hour & 15 minutes - each time being told it would not be much longer. This unfortunately was really quite annoying, we did have somewhere to be which we were then late for. Also had we known from the start it was going to take that long we would have understood & worked around it. We are not complainers & as I said always love staying at the Pullman, however, we were very disappointed in these 2 aspects of our stay this time so really just wanted to let you know about it.

Anonymous Business - 07/11/2018 AccorHotels certified review
« Central location for work in Brisbane CBD »

Clean spacious rooms. Welcomed warmly bu reception staff.

Planty Business - 06/11/2018 AccorHotels certified review
« Comfortable Stay »

Room was clean and of a good standard No problems with the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Thank you very much for your feedback. We look forward to welcoming you back in the near future. Sincerely, Daniel Lewis - Rooms Division Manager

Karen Business - 06/11/2018 AccorHotels certified review

We always stay at the Pullman if travelling to Brisbane.....but we have noted that the rooms are getting very tired and badly in need of some improvements, especially in the bathrooms/shower areas. For the rates you charge these areas need attention very soon. Leaky shower heads, taps that don't work properly, areas of deterioration around the bath/shower areas, leaking shower screens. Also weeds growing on the balcony of our last room and many weeds in the garden area nearby. But in saying that we are still happy, especially with the wonderful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald, Thank you for taking the time to share this feedback. In our aim to continuously improve, feedback such as this is invaluable. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Bridgette A. Families - 06/11/2018 AccorHotels certified review
« Sadly Disappointed »

Further to our correspondence back in March due to our uncomfortable stay on 16th and 17th March for my bridal party, wedding party and guests. You were kind enough to offer my husband and I a complementary stay on another night in a 2 bedroom suite as an offer of good will and gesture. Which we were extremely great full for. We booked in for Saturday 3rd November for an overnight stay with our children. We were very excited to return to the hotel and hopefully receive the 5 star service that unfortunately we didn’t receive for our wedding. When we checked in we were greeted straight away by the concierge and all our bags taken and car taken care of. They were wonderful. Upon check-in we were advised that the Mercure Tower had a power outage and the restaurant was in darkness. As we were staying at the Pullman we were not concerned as we were only told it was the Mercure tower. Our 2 bedroom spa suite was extremely spacious and comfortable with all the required amenities one would need for an overnight stay. However, after we found that the 3 T.V.’s in our suite did not work. We called down to the front desk and they advised us the T.V’s aren’t working due to the power outage in the Mercure tower. Another few hours later we called down the front desk to find out about the T.V situation as we have a 5 year old and 3 year old with us that are getting quite restless with nothing to do. We were advised that the TV will be out all night most likely. I then went to have a shower only to find we had a very bad leak in the ceiling in the bathroom that was a constant drip. I called the front desk to advise them of the situation as it may be something serious in the room above us and to send a maintenance crew up. I was informed that the maintenance crew had gone home and they would send up some towels for the floor. The water leak lasted the entire stay and we had to continually empty the bowls we had put down and the floor, vanity and ceiling soaking wet. By the morning the gyprock in the ceiling had further water damage and holes starting to appear and paint bubbling. We tried to mop up the floor as much as we could by check out however the towels were all sopping wet. As we had already endured an uncomfortable stay back in March, and this time round unfortunately wasn’t much better due to different issues. Reception failed to inform us that the power outage would last 2 days and effect us in the Pullman tower. Had we been informed of this we would not have checked in and reschedule our stay. On top of that, the 2 bedroom spa suite was clearly not up to safety standards with the continuous water leak. I had to ensure my children didn’t go into that bathroom in case they slipped from the water. I would have thought that after reception was advised of the water leak, they would have offered to move us to another room for safety and comfort reasons? As I had previously advised back in March I am not one to complain about things but to have this happen to us on two separate visits in quite disappointing as we were so looking forward to the weekend at your hotel. I have attached videos of the leak for your reference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bridgette, Thank you for your feedback. I have contacted you seperately to this email and am available to assist. Sincerely, Daniel Lewis - Rooms Division Manager

Darbz Friends - 06/11/2018 AccorHotels certified review
« difficult times »

We arrived to be greeted by the door man asking if we had been contacted about our accommodation, to which we reply no ! he advised that the Mercure tower was shut down due to an electrical fault and in darkness and it had been like this since Wednesday. Having a sinking feeling that we would be left to fend for ourselves we went inside to find out the process and what was happening, Very happy with the result they had a dedicated desk for Mercure customers with a very efficient member of staff manning it. We had been transferred to the Pullman our rooms where ready and all the details had been dealt with. She made a point of telling us that the TV was out of action because of the problem with Mercure. This young lady could not have been more helpful if she tried. We were asked to wait whilst she got our room keys sorted and whilst waiting the doorman brought bottled water ( nice touch). Under difficult circumstances the Staff seemed very calm and relaxed. Great Job Staff !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thank you for choosing to stay with us. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Jennifer T. Couples - 06/11/2018 AccorHotels certified review

No tv. Room required more lighting around where you read, restaurant was dark if you wished to eat there .thet has lamps around the place. Q Unable to use pool. Aircon in room was it working correctly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, Thank you for taking the time to tell us about your experience at the Pullman Brisbane King George Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately form time to time, events occur which are out of our control; As I am sure you are aware, the entirety of our Mercure guests were relocated due to an electrical issue affecting the building. Unfortunately this also meant that the TV’s in our Pullman tower were affected. The most frustrating part of this for both guests and staff was that we were unable to estimate when these services would be returned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lewis - Rooms Division Manager

Bob N. Couples - 06/11/2018 AccorHotels certified review
« Holiday and Meeting Friends »

On arrival Mercure Tower was out of order so the receptionist sort authority to move us into the Pullman Tower. This was appreciated as we had just driven 5 hours from Hervey Bay and did not want to tackle city traffic to another location. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you very much for your feedback. We look forward to welcoming you back in the near future. Sincerely, Daniel Lewis - Rooms Division Manager

Grant M. Business - 05/11/2018 AccorHotels certified review
« Disorganised bookings not confirmed and surprise parking chargers »

Booking not in register for parties staying at venue. Surprise parking fee when fee was pre- paid. When asked about surprise charge on c card. Pullman hotel agreed to pay back fee. Been waiting a week and still no payment. Rooms were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant, Thank you for taking the time to tell us about your experience at the Pullman Brisbane King George Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please let me know if your issues are yet to be resolved so that I ca follow this up with our team. Any details you are able to provide would be most helpful. Sincerely, Daniel Lewis - Rooms Division Manager

Anonymous Business - 05/11/2018 AccorHotels certified review

The staff were very friendly and helpful with anything that we asked them. The rooms where comfortable and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette, Thank you for choosing to stay with us. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Tracy W. Business - 05/11/2018 AccorHotels certified review
« Was very nice andCustomer service was good »

Mostly good. I found a dirty teaspoon where they mini bar was but other than that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy, Thank you for taking the time to share this feedback. In our aim to continuously improve, feedback such as this is invaluable. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Paul S. Couples - 04/11/2018 AccorHotels certified review
« very pleasant »

From the front door staff to the housekeepers, everyone was most helpful and willing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Pullman Brisbane King George Square. Sincerely, Daniel Lewis - Rooms Division Manager

Christopher W. Families - 04/11/2018 AccorHotels certified review

Everything was clean, staff very polite, no complaints whatsoever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

Garry S. Solo - 04/11/2018 AccorHotels certified review
« The stay was run of the mill, not bad but not outstanding, basic expectations meet »

Room clean and well appointed. TV not set high enough up the wall, Lie on your back and try for yourself. Would have been nice to have a morning paper delivered to the room I felt bar prices wrer far too high,9.50 for stubbie of beer? 15.oo for a horrible red. The valet guys are always great. The checkin gal was like a machine, no smile and failed to contact me when my room became available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry, Thank you for choosing to stay with us. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Derek C. Business - 04/11/2018 AccorHotels certified review
« Average »

The room was nice, beer range is limited and expensive. Waiting an hour and three quarters for steak and chips is pretty bad even if you were having construction works done. Staff attitude was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, We very much appreciate your comments regarding your stay at the Pullman Brisbane King George Square. Sincerely, Daniel Lewis - Rooms Division Manager

Anonymous Friends - 04/11/2018 AccorHotels certified review
« Brissy weekend »

Enjoyable stay in a great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

Corinna C. Families - 04/11/2018 AccorHotels certified review
« Always Enjoyable... »

Our stays at the Pullman are always enjoyable and relaxing. From the welcome we get on arrival to when we leave, the customer service is always friendly, helpful and above and beyond.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corinna, Thank you for choosing to stay with us. I trust you enjoyed your time with us, and hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

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