Hotel - Pullman Brisbane King George Square
Pullman Hotel Pullman Hotel

Pullman Brisbane King George Square Hotel

4.0/5 2,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • BRISBANE AIRPORTS
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering 5-star accommodation in the heart of Brisbane, Pullman Brisbane King George Square features a range of room styles, including Deluxe, Executive and Spa Suite options. Spacious and contemporary, each room is elegantly appointed, featuring an arrayof luxurious touches. Guest room features at this stylish Brisbane hotel include a large bathroom with dual basins and CO Bigelow Apothecaries bath products, large windows with blackout curtains, a TV with cable channels, a work desk and Wi-Fi access.

  • 210 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Telephone
    • Radio in room
    • Wide working desk
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,574 reviews

Our guest reviews for Pullman Brisbane King George Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,178 reviews
Business - 13/02/2019 TripAdvisor review
« Lovely Hotel »

Overall the hotel staff were pleasant and courteous from Front Office, Conciege, Housekeeping and the restaurant. The restaurant staff are always polite and smiling whenever I have my breakfast and dinner. Especially Miss Koka and her team were very attentive and couteous. Most importantly they remember me whenever I dine at Pullman. This make me feel at home as I always travel alone for business. Moreover the food at the restaurant were superb. Thank you to all the staff that really care for me when I am at the Pullman.

2016guest Couples - 12/02/2019 TripAdvisor review
« Underwhelmed »

Really disappointing end to our overseas holiday. We booked 2 nights at Pullman as a treat before flying home. Check in was poor, unhelpful staff and construction wasn’t mentioned so horrific noise from 6am. Pool not even located in same building, expensive parking, apparently room was upgraded so would hate to see what we were going to get. As a gold Accor member I’m usually treated really well but this was a let down. Sorry but I prefer to be honest as I rely on these reviews when picking where to stay.

Tim L. Business - 09/02/2019 AccorHotels certified review
« Great room, excellent staff. »

Really great. I had to urgently book an extra night and the staff were really helpful in making it happen.

Business - 09/02/2019 TripAdvisor review
« Comfortable »

Good hotel to stay in, I had my senior staff in Brisbane and my Brisbane staff together. Rooms are OK, well equipped and roomy.Club lounge is good but a bit boring. Small setup for breakfast, seems like a function room that was not being used. A club room with a room is much more appealing!

Simon A. Solo - 08/02/2019 AccorHotels certified review
« The worst experience I have ever had »

It began with entering the carpark. We parked in B3 and there was no clear signage hoe to get to a lift for reception. We eventually found a sign with an intercom which we pressed 10 times and waited approx. 20mins but no one answered. We then found a lift which brought us up into a back of house area?? At check I had no credit card and had not enough money to leave a deposit as my father past away last week and i had to spend a huge amount of money for this.. I understand this is a policy but I was there for work business and offered for someone to check my room before check out but manager would not budge on the policy and advised we cannot stay there unless we provide a cc or leave $150 security deposit. I had to call in a manager from our Brisbane plant to drive in and leave his cc details. At this stage i was very tired and just wanted to eat and rest in my room. In the room I could not get any power to the TV , fridge,alarm clock or bedside lights all night. At this stage it was 10pm and I just could not be bothered dealing with the front desk again. On check out I checked out then my fellow work mate checked out and at this stage we were asked did we leave our car keys with the concierge??? We didnt as we were never told we had to. I was told by the front desk person''well, theres a sign in the carpark''. We still have not seen this sign?? We were then told we have to see the concierge to get a pass out but as we were heading the desk the concirege had walked off. We were very late for a meeting and I asked front desk again where is a conciege and he told me '' there are 3 of them, he will be with you soon, as you can see we are busy''. We waited a futher 10mins and he appeared. We then had to fill in a form as we had not left our key with them on check in ??? confusing. I specifically requested to stay at the Pullman as I am an accor member and had a pretty enjoyable stay there a couple of years ago. Not sure if I would return to this hotel again or recommend it to anyone.

Ed Business - 08/02/2019 AccorHotels certified review
« Great room - appreciated the help from Ashleigh »

Mathias and Lindon was of great help from Concierge. Great service in the lounge in the morning. Nice, friendly atmosphere in the hotel.

John G. Couples - 08/02/2019 AccorHotels certified review
« Almost a great experience »

We booked in and were given room 958, this should have been a nice room with views over Roma St parklands, however the room was hot and air stale. We adjusted the air con and went out for a while. It was still uncomfortable when we returned so we adjusted it a bit more thinking it needed a bit more time. We enjoyed a drink in the bar downstairs and then went up to Antlers for a feed and drink. We enjoyed our experience at Antlers and would go again. We returned to our room and thought it may have been slightly cooler so went to bed. However we were not able to sleep because of the temperature. In hindsight, we should have brought the problem to your attention at this stage, however we are of the generation that does not easily complain. The next morning we enjoyed a very nice breakfast and went to an appointment in the city. Our room was still hot when we returned. We spoke to Mac the Assistant manager and told him of our discomfort. We felt that bringing it to his attention, it could be fixed before another guest moved in as they may have been a bit more vocal than us. He was very concerned and advised us that we should have brought it to your attention immediately (probably correct ). He showed genuine empathy for our discomfort and made adjustments to our account and indicated that for future stays we would be looked after. I feel the effort he made and concern showed by Mac was genuine and showed that your company does try to put the customer first. We are of the opinion that bad things do happen, but it is what happens next that defines the relationship, we would like to come back and experience the Pullman at the top of it`s game.

Fiona Business - 08/02/2019 AccorHotels certified review
« Standard dropped since last stay. »

I have stayed at this hotel a number of times but the last stay was disappointing, had a terrible sleep due to the construction going all night from in front of the building where our room was. Ordered room service that took over an hour and was cold and not very fresh looking upon arrival but appreciate the charge was removed from the bill. Lighting in room is terrible for working, beds and facilities in room are comfortable. Would stay elsewhere next time.

Grantd Business - 08/02/2019 AccorHotels certified review
« Not what I expected »

Encouraging signs initially with top shelf staff and check in. Unfortunately the room was tired and not of 5 star standard, not helped by a construction site nearby

Kathleen S. Families - 07/02/2019 AccorHotels certified review
« Great location, comfortable room and excellent bed »

Stayed for 4 nights in the Pullman which I have used before because of the location and ease of using public transport. Of particular note was the helpfulness from Consierge staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen, Thank you so much for taking the time to tell us about your experience at Pullman Brisbane King George Square. It is a real pleasure to see that you had such a wonderful stay and I make sure to share your comments with the team as I know this will serve as an encouragement to all. - I will also share your comments regarding the shower with our maintenance team to avoid future occurrences. Thank you again and we are looking forward to welcome you back again in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Tammy D. Business - 07/02/2019 AccorHotels certified review
« Nice place to stay »

The room was lovely, bed was comfortable, staff were good, shower and facilities all good. One complaint is that the pillows were no good. I would stay here again though as it was an all round nice experience. I was only there for one night for work though.

Louise Couples - 07/02/2019 AccorHotels certified review

Overall the stay was ok, I did find for a 5star hotel a little strange you had no Foxtel free every movie channel you had to pay for. One of your bar staff was not very pleasant, should be behind the scenes maybe not front of house. Also the view from out our room was what looked like a old swimming pool which was empty and had over turned chairs and rubbish in it, which did not make for a a great view.

James Y. Families - 07/02/2019 AccorHotels certified review
« Mr Y. »

The breakfast the next day was great. However, We were extremely disappointed withthe stay. We requested for higher floor over the phone few days prior to checking in and got told it can be organized. We showed up to check in at 2pm and got told one of the room was not ready and had to wait half an hour. Then staff made her so called re arrangement and put us on the first floor. There were construction works happening after we checked into the room and demolition work 6am the next day. Weve got a 6month old boy and let's just say no one had a good rest including my parents. Overall the stay was really really disappointed and especially on special occasion like chinese new year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y, Thank you for taking the time to tell us about your experience at the Pullman Brisbane King George Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Anita L. Business - 07/02/2019 AccorHotels certified review

All staff were wonderful, including reception, concierge and buffet breakfast staff. 10/10. Construction outside at 6:30am was horrible.

David M. Couples - 06/02/2019 AccorHotels certified review
« Disappointed by the building next door being demolised at 6am Saturday morning. »

The staff were lovely and couldn't help enough. One thing I would like to say is the $50 a day parking is a little over the top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at Pullman Brisbane King George Square. I am glad to see that your overall stay was enjoyable, however I would also like to thank you for your honesty regarding the issues you have experienced as it is with feedback such as your that we can improve the quality of our services. Thank you again David and it would be a pleasure to welcome you back again in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Anonymous Friends - 05/02/2019 AccorHotels certified review

Rooftop bar unavailable on Saturday night due to private function 40min wait on Friday night to receive bar snacks (flat bread) at rooftop bar

Our hotel has responded to the review
Our hotel has responded to the review

Hi there, Thank you for taking the time to tell us about your experience at Pullman Brisbane King George Square. I am glad to see your overall stay was enjoyable, however I also appreciate your honesty regarding the issues you have encountered; please allow me to express my sincerest apologies. Your experience is not one we would like anyone to have and I make sure to share this with our Rooms Division Manager as well as our Director of Food and Beverage to ensure this does not happen again in the future. Thank you again and it would be our hope to welcome you back again in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Kiah V. Couples - 05/02/2019 AccorHotels certified review
« Eh »

Toilet didn’t flush. Wasn’t told about the “bond/ incidental” fee ($100) that we were charged at check in. Other toilets in the buildings were broken, the elevator was having issues. Aircon was on the whole time, but could barely feel it. Balcony big but ultimately useless- room caters for 4 people but on 2 chairs outside. Probably wouldn’t stay there again...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiah, Thank you for taking the time to tell us about your experience at Pullman Brisbane King George Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer and feedback such as yours is one we take very seriously. Please note that I have flagged this with the appropriate departments to ensure this will be addressed. Thank you again and it is our hope to welcome you back one day in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Kristina Friends - 05/02/2019 AccorHotels certified review
« Balcony room viewed an old empty pool with rubbish in it, not a pleasant view »

Concierge Service was excellent, front desk was satisfactory, room satisfactory, casual chair needs replacing as it was falling apart, fragments were all over the floor from perishing.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Kristina, Thank you very much for taking your time to tell us about your stay with us at Pullman Brisbane King George Square. I am glad to see that your overall experience was enjoyable, however I would also like to thank you for providing us with feedback regarding the view from your balcony and the quality of your room. Feedback such as yours give us the opportunity to better our services and I make sure to share this with our Housekeeping team. Wishing you a wonderful week ahead and it would be a pleasure to welcome you back again in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

Glen E. Families - 05/02/2019 AccorHotels certified review
« Great location and friendly staff »

Checkin was easy, we chose valet parking and are pleased we did. Bags were taken to our room which was available at 10am. Breakfast was nice with a beautiful setting. Did not have quite enough towels and only one robe for the four of us. We notified concierge and this was taken care of (we just wanted a robe for each of our children, it was one of their highlights). The rooftop pool was deliciously warm. There is an odd smell on Level 3 of the Mercure building that wasn’t pleasant, but fortunately not an issue on Level 5 of the Pullman where we were staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, Thank you so much for telling us about your experience with us at Pullman Brisbane King George Square. It is a real pleasure to see that you overall stay was so enjoyable, however I also appreciate your honesty regarding the bathrobes and your experience during breakfast. Feedback such as yours gives us the opportunity to better our services and I make sure to share this with the respective departments. Thank you again and it would be a pleasure to welcome you back again in the future. Kind regards, Elize Hoekstra - Guest Relations Liaison

C. F. Families - 05/02/2019 AccorHotels certified review
« Comfortable Stay »

F. of 4 stayed for the weekend, great service, comfortable and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, Thank you very much for your feedback. We look forward to welcoming you back in the near future. Sincerely, Daniel Lewis - Rooms Division Manager

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