Hotel - The Sebel Quay West Brisbane
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The Sebel Hotel

The Sebel Quay West Brisbane

132 Alice Street 
4000  BRISBANE
AUSTRALIA

548 reviews
TripAdvisor Rating Based on 548 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • BRISBANE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:00
    • Opening hours : Week-end 06:00 - 22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Combining the freedom and convenience of apartment living with all the comforts of staying in a hotel, The Sebel Quay West Brisbane is the ideal option for visitors looking for accommodation in Brisbane. Having been recently refurbished, apartmentsare luxuriously appointed and elegant, featuring everything for a relaxing stay. Each apartment has a full kitchen, laundry facilities, an open-plan living and dining space, a separate bedroom area, a modern bathroom and a spacious furnished balcony.

  • 41 rooms
  • 100% non-smoking hotel
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,435 reviews

Our guest reviews for The Sebel Quay West Brisbane

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 548 reviews
AccorHotels certified review
Patricia Solo - 14/08/2017
« I arrived quite late an setrvice was very friendly and helpful. Appreciated the welcome drink. »

Communication was very clear. Staff were expecting me. My room was very lovely. A good checkout in the morning and offers to help.

AccorHotels certified review
Anonymous Friends - 14/08/2017

lovely place to stay, staff very helpful and friendly, room clean tidy

AccorHotels certified review
Anonymous Business - 12/08/2017

Generally, va very positive experience

AccorHotels certified review
Anonymous Families - 10/08/2017
« Excellent service from all staff we encountered »

On arrival I was advised that we had been upgraded from a 2 bedroom apartment to a penthouse suite, which was a very unexpected but exciting surprise. It was particularly appreciated as my husband and I had invited my daughter and our two granddaughters to join us for the weekend as a special treat, as my daughter has only recently separated from her husband. We were treated with great respect by all staff we encountered, and would highly recommend your hotel.

AccorHotels certified review
Anonymous Business - 10/08/2017
« Great Location, Nice Views, Large rooms »

I have stayed at the Quay West on many occasions especially this year, But have some minor complaints, I book apartments because I often stay for a week or so at a time, I like to prepare my own meals and find that the kitchen cooking items and general dishware is extremely poor compared with other Accor appartments. Also the staff at the front desk are not very engaging or friendly. A visit to the Sebel in Perth may be a good idea, thay have got it down 100%.

AccorHotels certified review
Andrew T. Couples - 09/08/2017
« Amazing »

Extremely pleasant , it was a magic escape in no short part due to the wonderful staff.

AccorHotels certified review
Janette Business - 08/08/2017
« Sebel serenity »

I recently stayed at the Sebel key west in Brisbane. I was there for business and was impressed by the kitchenette, seperate room for bedroom, dining table etc. The pool and gym area was great too. It was quiet and staff helpful. Well located in walking distance to city things. Opposite beautiful park with views of the river. Loved it.

AccorHotels certified review
Robert B. Couples - 08/08/2017
« A very fine place to stay and relax »

From the welcome through to our early morning departure top catch the train to Sydney , we were well looked after. A very enjoyable stay.

AccorHotels certified review
Anonymous Couples - 07/08/2017
« Excellent accommodation »

Very nice clean accommodation.

AccorHotels certified review
Ruth K. Business - 07/08/2017
« Great position and great rooms however they are very very tired. »

Much as the rooms are well appointed and spacious I was disappointed in the state of them. The glass coffee table was not clean, it was smeary. On the second day it had crumbs on it and it was not wiped clean. The vents at the base of the bath were both broken, very unsightly. The upholstery on one of the chairs was worn through on one side.

AccorHotels certified review
Jon W. Couples - 06/08/2017
« A pleasant stay with a grand view of the City Botanic Gardens and Brisbane River »

We had another pleasant stay. The room on the 5th Floor gave a grand view of the City Botanic Gardens and the Brisbane River. The bed was comfortable, the facilities adequate and the amenities of good quality.

AccorHotels certified review
Anonymous Business - 06/08/2017
« what's in it for me? - my data isn't free.... Maybe think about offering your survey respondents membership points... I don't give my 7 minutes away for nothing :p »

...

AccorHotels certified review
Chris S. Business - 03/08/2017
« excellent »

good quality room this time. Helpful, pleasant staff, especially helpful in the restaurant.

AccorHotels certified review
Terry P. Couples - 03/08/2017
« Satisfactory, location is the draw card for my wife and I. »

Being winter we found one blanket insufficient and requested another. Enjoyed breakfast but found that on three occasions water in urn not hot enough for a cup of tea. Service at front desk was very good and helpful.

AccorHotels certified review
Linda B. Couples - 02/08/2017
« Spoilt by a series of events that culminated in a poor to bad experience. »

The room was sufficient but the hotel was marred by lack of staff. They were short staffed in all areas for the entire stay. E.g. front end staff were also porters which meant having to wait for bags to be taken, meal service, and meals were also effected. Check out also disappointed when we were charged approx $200+ extra on our final bill. Only to be told that there was an error in the computer system.

AccorHotels certified review
Paul Business - 02/08/2017
« Good stay with helpful staff »

Room was fine (as advertised) , and service was good. Location was pleasant & nice view of the river and botanical gardens

AccorHotels certified review
Susie Families - 01/08/2017
« Slightly above average but overpriced »

Have stayed in many Accor hotels that are amazing. Despite a 5star rating and price tag, this experience was disappointing. Did not feel luxurious despite paying $320 per night. Apartment was shabby and felt a bit grubby. Bathroom particularly in need of update. Service was minimal and lacking enthusiasm.

AccorHotels certified review
Mcmahons Couples - 01/08/2017
« Excellent service and great views »

Nice room, lovely outlook, and good location. Staff were friendly and very helpful.

AccorHotels certified review
Luke Business - 31/07/2017
« great stay, central location »

good overall stay, nice room and view. Only issue was slow service during breakfast,

AccorHotels certified review
Tanya Families - 31/07/2017
« Overnight stay »

Good

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