Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

4.0/5 1,474 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from,including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 4,771 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,474 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
rosie422 Family - 18/07/2018 TripAdvisor review
« priscilla weekend »

location for us was perfect. all the staff were amazing and friendly room was clean restaurant was fine food ok no complaints. Bradd even did a card to say enjoy Priscilla was a lovely touch. Thought all the staff wanted to be at work, pleasant change

Our hotel has responded to the review
Our hotel has responded to the review

Hi there rosie422, Thank you for the review and the kind comments, positively highlighting our staff and the room cleanliness! All of our staff do love coming here and by seeing reviews such as yours, it helps influence that mentality. I hope you enjoyed Priscilla and I'll pass on your feedback to Bradd so he can be praised. Kind Regards, Brian Front Office Manager

Friends getaway - 17/07/2018 TripAdvisor review
« Exceptional in every way! »

Hotel staff were incredible, provided such a warm welcome and great service throughout our stay. Couldn't ask for anything better. by far the best experience we've had! The welcome was even personalised by the manager! It's the little things that counts :)

Our hotel has responded to the review
Our hotel has responded to the review

Hi there, Thank you so much for the review! We're thrilled to read your comments and so glad you were taken care of during your stay. We hope you have the opportunity to come back and have the "best experience" all over again :) All the best, Brian Front Office Manager

Frank Business - 16/07/2018 AccorHotels certified review

Your check in staff are first class and go above and beyond to assist.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Frank, Thanks for much for the review! It's absolutely terrific to read your kind words and I'll certainly be sure to pass them on to the team! Looking forward to your next visit. Brian Front Office Manager

John M. Families - 15/07/2018 AccorHotels certified review
« quiet with a good location »

friendly service A good location for access to most areas comfortable beds and quiet hotel Rooms need a little spruce up and verandahs are not inviting

Our hotel has responded to the review
Our hotel has responded to the review

Hi John, Thank you for passing on your stay experience with us and for expressing your concerns. We're currently working on some fixes to the presentation of our rooms and with feedback like this, it's helping us perform to our absolute best. Thank you once again, Brian Front Office Manager.

Julie P. Families - 15/07/2018 AccorHotels certified review
« Friendly »

Staff were simply lovely and respectful & helpful to both my sister & myself. Well done .

Our hotel has responded to the review
Our hotel has responded to the review

Hi Julie, Thank you for passing on that wonderful feedback. It means a lot to read that our staff were "respectful" - not a word I often hear in the world these days. I'm glad you enjoyed your experience and we hope to see you again sometime soon. Thank you, Brian Front Office Manager

Stacey Families - 15/07/2018 AccorHotels certified review
« Excellent service and great for kids »

Central location, easy to get to, from, friendly service, great breakfast and restaurant. Kids loved the play area. Only disappointment was no movie channel in our rooms or at least Nickelodeon as kids channel finished at 7pm. Movies for adults also a normal feature in hotel rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you had an overall great stay with us. We apologize for the lack of movie channels in the room. I have passed along this feedback to our Upper Management team. We hope to welcome you and your family back again soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 15/07/2018 AccorHotels certified review
« Great Family Hotel »

Started with great check in but some strange noises during the night were concerning. We let them know and the reaction was perfect customer service. It was some of the best service we have ever had at a hotel from all staff members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for your recent stay with us. We are very pleased to hear that you had a great stay, as well as excellent service. I have already passed along your very kind words to the entire team. We hope to see you again soon! Sincerely, Kevin Assistant Manager h8…

Ronny Families - 14/07/2018 AccorHotels certified review
« Nice hotel »

Your hotel welcoming us as accor member with many benefits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your stay with us. We are very pleased to hear that you felt welcomed as an Accor Member with us. We hope to see you again soon. Sincerely, Kevin Assistant Manager h8…

Kellie G. Families - 13/07/2018 AccorHotels certified review
« Excellent »

We had a wonderful stay, Room was clean and breakfast superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We are pleased to hear that you had an excellent stay with us. It's great you also enjoyed the breakfast. We hope to see you again soon. Sincerely, Kevin Assistant Manager h8…

Greg C. Couples - 13/07/2018 AccorHotels certified review
« Pleasantly surprised by this hidden gem and will be using the hotel again. »

Overall, terrific. Very pleased at check-in with a room change at our request - did not need two queen sized beds after all. The location was ideal for us having travelled in by train, (saving on parking and aggravation and the walk is very easy) and also close to theatres. We look forward to our next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your recent stay with us. We are very pleased to hear that you thoroughly enjoyed your stay. I have already shared your great feedback to the entire team. We hope to see you back again soon! Sincerely, Kevin Assistant Manager h8…

Paul Couples - 12/07/2018 AccorHotels certified review
« Great stay shame about dinner in the restaurant »

Overall, very good. Our evening meal in the Restaurant was disappointing. a limited range to choose from, and few if any gluten/dairy free choices. Our (ordered) eggs took forever to be served, after 30 minutes we had to ask the host where was our eggs. they then appeared smartly but luke warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for your recent stay with us, along with this feedback. We are pleased to hear that you had an overall very good stay with us. Please allow me to personally apologize for the issues regarding the restaurant. I have passed along this feedback directly to the F&B Manager to follow up with and investigate. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Josh Families - 11/07/2018 AccorHotels certified review
« Good & efficient »

Quick to book, check in & check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for your feedback. It's great to hear that you had a good and efficient experience with us. We hope to see you again soon. Sincerely, Kevin Assistant Manager h8…

James Families - 11/07/2018 AccorHotels certified review
« Great location »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your recent stay with us. We are pleased that you had a pleasant stay. Please allow me to apologize for the wifi and coffee issue. I have passed along your feedback to IT and our F&B Manager. We hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 11/07/2018 AccorHotels certified review
« enjoyed stay very much staff very friendly and helpfull.location was very quiet »

enjoyed the peace and quiet room was well presented breakfast was good will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for your recent stay with us along with your feedback. It's great to hear that you had a great stay with us overall. We hope to see you again soon! Sincerely, Kevin Assistant Manager h8…

Denise Business - 11/07/2018 AccorHotels certified review
« Friendly and lovely service, clean rooms and comfortable. »

Never expected that level of service in Australia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for your stay with us. It's great to hear that you had a great stay along with a high level of service. We hope to see you again soon. Sincerely, Kevin Assistant Manager h8…

Jason Families - 11/07/2018 AccorHotels certified review
« Good nights stay »

It was a pleasant stay. We arrived early and were able to check in early which was great as we could leave our bags in the room instead of at reception. Outdoor pool was a bit cold due to wind, but my son still loved it. Tv downstairs with kids movies was a great little feature and kept them entertained while checking in / out etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your feedback. We are pleased to hear that we were able to accommodate an early check in for you. It's great that your son enjoyed the outdoor pool as well as the movies. We hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

Morgan C. Families - 11/07/2018 AccorHotels certified review
« handy, welcoming, convenient »

Good, friendly and helpful team. wonderful breakfast - great value excellent helpful and friendly staff on the breakfast team on our stay. Nice food too - better than average for most hotels including other novotels. didn't;t like the range of beers - nothing on tap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your recent stay with us. It is wonderful to hear that you enjoyed your stay with us, along with the helpful staff as well as the breakfast. Please allow me to apologize for the issues of the beer selection. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Sri Families - 11/07/2018 AccorHotels certified review
« Short stay in the city of Sydney »

We stayed in Novotel Central for two nights and were very satisfed. The location is suberb, close to many places we plan to see and within reasonable walking distance. It is also conveniently close to central station and shopping centers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for your feedback with us. It's great that you had an overall great stay and that the location was convenient for you. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Sharon Families - 11/07/2018 AccorHotels certified review
« Family friendly, great location nice and quiet »

Hotel was easy to find, friendly staff and very clean. Rooms were suitable for s family and were well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your feedback. We are very pleased to hear that you had a great stay with us overall. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Leanne M. Business - 10/07/2018 AccorHotels certified review
« Lighting in the Room Needs Improvement »

The room was a good size and the bed was comfortable. The bathroom really needs to be renovated with improvement to the water pressure and also a hanging area for towels. One hook on the door really is not sufficient. The main issue that I faced was that the room was very dark, especially at the desk, which made it impossible to work at. Also having to wait approximately 20-30 minutes to collect my luggage on departure.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Leanne, Thank you for taking the time to share your feedback and your concerns with the hotel. It's great that you've suggested ways for us to improve and I've passed your comments to our team for review and consideration. Thank you for caring and for helping us perform to our best. Brian Front Office Manager.

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