Novotel Sydney Central Hotel 4 stars

TripAdvisor rating 4.0/5 1,589 reviews
Novotel Sydney Central
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Room 1

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Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Currently, close to our hotel

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 887 m

Sydney Film Festival

From 05/06/2019 to 16/06/2019

At 1.3 km

The Sydney Jewish Museum, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Vivid Sydney, festival

From 24/05/2019 to 15/06/2019

At 1.7 km

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 1.9 km

The National 2019

From 30/03/2019 to 21/07/2019

At 1.9 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.9 km

Sydney comedy festival

From 22/04/2019 to 19/05/2019

At 3.1 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 18 km

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 King Bed and Balcony

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: x4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Room 1 King Bed

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Room 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Suite 1 King Bed

  • Max. number of persons: x5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

FIELD HOUSE RESTAURANT

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Field House Restaurant offers modern Australian cuisine with a focus on local produce, and was recently awarded a glass rating in the 2014 Australian Wine List of the Year awards.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIELD HOUSE

Photo non contractuelle / Strictly non binding

The Field House Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Don't miss Friday and Saturday nights with 2 for 1 cocktails from 5 to 7PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 265 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more
Novotel Sydney Central Meeting Room

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,911 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,589 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Pleasant stay and welcoming friendly staff

Customer review rating 4.4/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Really good, couldn't be happier with out time spent here.

Hi Jonathan, It's exceptional to read feedback like yours and we're glad you had an enjoyable experience with us. Thank you! Warm Regards, Brian Front Office Manager

Ms

Customer review rating 4.4/5

Monica Friends - 14/05/2019 AccorHotels certified review

The staff were friendly & helpful. It was lovely with high floor & complimentary late check to 2pm. Thank you for looking after us by giving us 2A & 2kids complimentary drinks & bottles of water. The parking was reasonable whiich is much cheaper than other hotels. The food was lovely & delicious especially the garlic bread & Salmon dish. We had a reunion with some friends so we booked a room for my kids & I, so we didn’t have to drive late home. My kids & friends loved the food.

Hi Monica, Thank you for the review! We're glad you got to experience the service of Novotel Sydney Central and it's even better that you enjoyed your visit with us. I've passed on your kind words to our Executive Chef and we thank you for taking the time to do so. Warm Regards, Brian Front Office Manager

a return to an old favourite

Customer review rating 4.4/5

Julie Business - 14/05/2019 AccorHotels certified review

This was my first visit back to the Novotel this year after recent stays at The Mecure and Medina. It was pretty impressive. The only hiccup was my breakfast which wasn't delivered. I had the menu on the door from 8.30pm. Although this was not ideal as I needed to be at work by 800am, it was remedied extremely fast. I was told I could go and attend breakfast down stairs as way of an apology. They were expecting me downstairs which meant they had communicated internally very well. It's an impressive breakfast and possibly the greatest coffee I have ever had - and I have drank a lot of coffee!. Mistakes happen, how this was solved was the most impressive memory. great service. I'll certainly prioritize this hotel again.

Hi Julianne, I would like to thank you for such an incredible review and to thank you for your patience when we fell short. I'm extremely pleased that our staff were able to resolve a frustrating situation and I will be thanking them for their efforts to ensure that you were well looked after. When you next visit Novotel Sydney Central, please let me know in advance so that I can guarantee the next visit is even more enjoyable. Warm Regards, Brian Front Office Manager

Room and staff of a high standard

Customer review rating 4.4/5

G M. Business - 13/05/2019 AccorHotels certified review

Not sure how many stays experienced at the hotel, believe 25. Accor number was somehow deleted from my details for last few stays. So points not included nor benefits as a Silver member acknowledged during recent stays.

Dear Mr. M., Thank you very much for your recent stay with us. We appreciate you taking the time to provide us with your feedback. Please accept my sincere apologies for the issue you had encountered. I will be sure to attach your membership to your profile for a more seamless stay. We hope to welcome you back in the near future. Warm Regards, Felise Assistant Manager h8…

Novotel Sydney Central

Customer review rating 4.4/5

Opera Couples - 13/05/2019 AccorHotels certified review

I have stayed at Novotel Sydney Central Hotel for 4 days. The hotel is located near Central station. If the Light Rail is connected to Circle Que station, it is more useful for sightseeing and shopping. Our stayed room is superior room with balcony, it is wide and suitable for us. Thank you.

Hi T., Thank you for your comments regarding your stay. A tram system is currently being built which will make sightseeing better! We hope you get to come back and stay with us again and experience the new transport system :) Thank you again, Brian Front Office Manager

warm, friendly accommodating staff

Customer review rating 4.4/5

Alexandra Business - 13/05/2019 AccorHotels certified review

pleasant stay. clean, spacious room. friendly staff.

Dear Alexandra, Thank you very much for giving us 100/100. It is awesome to receive such positive feedback! We are happy to hear our staff were helpful and you had a great experience. We appreciate you taking the time to share your feedback with us. Warm Regards, Katayla Front Office Team Leader H8…

very professional, very good service,

Customer review rating 4.4/5

Paul H. Couples - 13/05/2019 AccorHotels certified review

Made to feel welcome on arrival, room very comfortable even an upgrade which was appreciated. While it was only a short stay it was very comfortable.

Dear Paul, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you felt welcomed on your overnight stay and you enjoyed your upgrade. I will pass on your kind words to the team. We look forward to be welcoming you back in the near future! Warm Regards, Katayla Front Office Team Leader H8…

Our stay was very relaxing and enjoyable where staff were very friendly professional and went out of their way to make us feel welcome

Customer review rating 4.4/5

Christine H. Families - 13/05/2019 AccorHotels certified review

We have recently had a lovely stay overnight at Novatel central. We often choose to stay in Sydney overnight for entertainment and cultural events as we live in the the western blue mountains. The hotel location was good for transport and for an event at the ICC and getting around Sydney the next day . We found the rooms spacious, clean and beds comfortable . It also was very exceptionally quiet . We were really impressed by the friendliness of staff in reception, in the bar and at breakfast We loved the sustainable and slow food touches - at breakfast, we could make our own fresh juice and select honey, made by the hotels own bees, which comes from their own rooftop. At breakfast a staff member gave us a small complimentary jar of honey. At the end of the day staff asked how our day was and Brad offered us 2 free drinks, when leaving to travel home. Great job Novatel. Keep up the excellent customer service and quality, especially the special sustainable approaches which could make your hotel stand out from the rest .

Hi Christine, Thank you for taking the time to review the hotel and share your experience with us. We're thrilled that you enjoyed your visit and we will praise the staff for being approachable - making a special mention to Bradd :) We hope we get to see you again and we thank you for choosing to stay with us. Warm Regards, Brian Front Office Manager

Business Meeting

Customer review rating 4.4/5

Alan K. Business - 12/05/2019 AccorHotels certified review

Always excellent and feel valued.

Dear Alan, It was great to be welcoming you back to the Novotel Sydney Central. We are glad to hear that you find your home away from home to be excellent and that we make you feel valued. It is always a pleasure to be receiving positive feedback. Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Lots of great service and surprises!

Customer review rating 4.4/5

Carly P. Couples - 12/05/2019 AccorHotels certified review

Staff were great. I loved my check in gift; May the fourth be with you was such a delightful surprise. The staff also opened the bar for us and some other guests to have a drink when we got in from the football. I wasn’t worried that it was closed, but I was overwhelmed by their accomodating manner. Really enjoyed this stay and hotel.

Dear Carly, Thank you very much for taking the time to provide us with your feedback. It is great to hear that the staff looked after you during your stay and we are thrilled you enjoyed your amentity! I will be sure to pass on your awesome feedback to our team. Warm Regards, Katayla Front Office Team Leader H8…

Excellent - as expected

Customer review rating 4.4/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Always well looked after, terrific staff.

Dear Trish, Thank you for the fantasic review of 100/100! It is always a pleasure to be receiving positive feedback. We look forward to welcoming you back in the near furture. Warm Regards, Katayla Front Office Team Leader H8…

A home away from home!

Customer review rating 4.4/5

Louise Business - 11/05/2019 AccorHotels certified review

Enjoyable as always

Dear Louise, It is always great to be welcoming you back to the Novotel Sydney Central. We are pleased to hear that we are your home away from home. It is always a pleasure to be receiving positive feedback and I will be sure to pass your feedback to the team. Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Good

Customer review rating 4.4/5

Terry M. Business - 11/05/2019 AccorHotels certified review

Very Happy

Dear Terry, Thank you for your recent stay at the Novotel Sydney Central. 100/100 is fantastic! We are delighted to hear that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Excellent

Customer review rating 4.4/5

David G. Friends - 11/05/2019 AccorHotels certified review

Enjoyed it. Everything was perfect

Dear David, Thank you for your recent stay at the Novotel Sydney Central. I am pleased to hear that you had an excellent stay with us and found everything to be perfect. It is always a pleasure to be receiving positive feedback and I will be sure to pass your kind words to the team! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Whilst the stay was comfortable enough the room was not satisfactory.

Customer review rating 4.4/5

Ben Business - 10/05/2019 AccorHotels certified review

Again the bed and stay were comfortable enough however: The shower dripped all night. There was no overhead lighting. The balcony was definitely not what was pictured in the online images. There wasn't any furniture in half of the room. Overall given the price of the room I was severely disappointed.

Dear Benjamin, Thank you for taking the time to tell us about your experience at the Novotel Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We will be taking your feedback regarding the issues you experienced with your room into consideration to improve our future guests experience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Nicolette Ng Assistant Manager

Lovely

Customer review rating 4.4/5

Liz G. Business - 10/05/2019 AccorHotels certified review

Effortless and comfortable. From the time i walked in the entrance i was greeted with a smile and the door opened for me to the greeting at the service desk. The staff are amazing and its a pleasure to stay at the Novatel Ultimo

Dear Liz, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found your stay to be effortless and that the team provided you with amazing service with a smile! What better way to start your stay? It is always a pleasure to be receiving positive feedback and I will be sure to pass your feedback to the team as I am sure they will be delighted! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Great Hotel but Breakfast was expensive

Customer review rating 4.4/5

Michael L. Business - 10/05/2019 AccorHotels certified review

Great Staff, welcome was great, room was great, Breakfast was far too expensive, i will stay again but not have breakfast

Dear Johann, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you started off your stay with an awesome welcome from the team and that you found your room up to expectations. It is always a pleasure to be receiving positive feedback. Please accept my apologies as the price of the buffet breakfast was not up to expectations. Definitely keep a look out for special breakfast deals available directly on the Accor Hotels website! Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable. Kind Regards, Nicolette Ng Assistant Manager

Very convenient

Customer review rating 4.4/5

Mohammad M. Friends - 09/05/2019 AccorHotels certified review

Very convenient to the purpose I was there.

Dear Mr. M., Thank you for your great review. We appreciate you taking the the time to provide us a feedback. I am glad to see that you enjoyed the convenient location of our hotel. We hope to see you back again soon. Warm Regards, Felise Assistant Manager h8…

Great staff, awesome stay

Customer review rating 4.4/5

Anonymous Business - 09/05/2019 AccorHotels certified review

The staff were very friendly and accommodating of our needs. Nothing was a problem and they were quick to assist us. Fantastic stay. Bathroom a little tired but still very clean and serviceable.

Dear Malissa K., It is great to hear you had an awesome stay! Thank you so much for your kind comments. We very much look forward to your return in the future, Warm Regards, Lydia Hotel Assistant Manager

The assisting manager Felise, although not on duty had the team look after us brilliantly

Customer review rating 4.4/5

Raymond Friends - 09/05/2019 AccorHotels certified review

It was Great, my father used to work in the building for over 26 years when Thomas Alfred Field owned the building. Believe it was modified approximately 1984 ish. Billy Field (singer & Nephew to Tom Field) would frequent regularly and one of his Songs in its day received heavy airplay (Bad Habits), Fantastic along with his other music hits. Your Team looked after us superbly and we will be back in the next few weeks, to again have a great meal in the Field House Restaurant. My father was amazed the transformation that guests take for granted. From Hospital to Field House to Landmark Venue. Great Job guys and girls. Thankyou for a fantastic stay

Dear Raymond B., Thank you so much for an incredicle review. Your rich knowledge on the history of our building is absolutely amazing!! I have shared your stories with our staff and they were all amazed. I have also passed on your thanks to Felise. She was so heartened to hear it. We hope we get the chance to welcome back both your father and yourself. Warm Regards, Lydia Hotel Assistant Manager
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