Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

4.0/5 1,569 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from,including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,533 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,569 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nicole M. Families - 21/03/2019 AccorHotels certified review
« we had a great time. »

The room, service and food were fantastic. The reception employees were so welcoming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you very much for your stay and feedback. We are happy to hear that you enjoyed the room, food and felt very welcomed. We wish to see you again soon! Sincerely, Kevin Assistant Manager h8…

Sean Business - 20/03/2019 AccorHotels certified review
« Great location, big rooms and friendly staff! »

I stayed at Novotel Central for a business event because of the convenient location to the city and also love that the hotel is in a closed off road so less traffic at the ground level. The staff were very nice at check in and the process were fast. The rooms were very spacious and the beds were comfy. Would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for your feedback. We are glad to hear that you found our location convenient. I will pass your comments to our staff. We hope to welcome you back again soon. Sincerely, Kevin Assistant Manager h8…

Michiko Couples - 20/03/2019 AccorHotels certified review
« Comfortable room in convenient location »

Friendly staff welcomed us and being very helpful. The room is comfortable and made me want to stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your recent stay with us. We are very pleased to hear that you found our staff helpful and you had an overall positive experience. We hope you can stay and relax longer next time. Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 20/03/2019 AccorHotels certified review
« Mr »

Our stay was just wonderful. location was so close to everything we needed and breakfast was beautiful the next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your feedback and for your recent stay with us. We are glad to hear that you had an overall positive experience. We look forward to welcoming you back at the hotel. Sincerely, Kevin Assistant Manager h8…

Anne W. Business - 20/03/2019 AccorHotels certified review
« Relaxed »

Loved the comfortable bed and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for another stay with us. We are beyond pleased to hear that you enjoyed the bed and service. We hope to see you soon! Sincerely, Kevin Assistant Manager h8…

Phil Families - 20/03/2019 AccorHotels certified review
« Central location and yet peaceful »

Great location for getting about the city. Great staff and well looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for your feedback. We are very happy to hear that you had a wonderful stay with us. We look forward to welcoming you back soon. Sincerely, Kevin Assistant Manager h8…

Tania Families - 20/03/2019 AccorHotels certified review
« Amazing staff throughout the Hotel! »

We have stayed in many Hotels and must say we were very impressed with all your staff at this hotel from the Concierge to the Cleaners to the Restaurant staff to the Reception Team. No matter our request day or night, they really were very helpful and friendly. Our first room was very damp and not up to standard. The duty manager bent over backwards to find an alternative room, even though the hotel was quite full. No we were not asking for an upgrade... just another dry room that didn't smell damp. It was also a big surprise to find a birthday balloon and little special cake in the room as we had let them know we were celebrating our daughters birthday, a neat surprise!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for your recent stay with us. We are very pleased to hear that you found our staff helpful - I will surely pass your compliments on to them. We are glad that you loved our little surprise for your daughters as well. We hope to see you soon again. Sincerely, Kevin Assistant Manager h8…

Stuart Couples - 20/03/2019 AccorHotels certified review
« pleasant »

pleasant, staff were friendly and everything went to plan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your time here. We are happy to see that you had a pleasant stay. We wish to see you again very soon. Sincerely, Kevin Assistant Manager h8…

Friends getaway - 20/03/2019 TripAdvisor review
« Location location »

Proximity to Darling Harbour, cafes and restaurants is fantastic. We were upgraded to executive floor which was amazing! Beds were very comfy and room was quiet and quite roomy. Will like to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kayem545, Thank you very much for the great feedback regarding your time here. We are happy to hear that you enjoyed the location of the hotel as well as your upgraded room. We look forward to having you back again soon! Kevin Assistant Manager

Fiona M. Families - 19/03/2019 AccorHotels certified review
« It was Central, comfortable and all the staff were very pleasant »

It was Central, comfortable and all the staff were very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your recent stay with us. We are very happy to hear that you enjoyed the location and service from our staff. Hope to see you back soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Solo - 19/03/2019 AccorHotels certified review
« Short but sweet »

It was short visit due to flight cancellation. The hotel was good and staff were friendly. I was told I could book $20 breakfast only when checking in (and not the other day), so please change that if you can.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your stay recently. We are pleased to hear that you enjoyed the service from the staff. We wish to see you soon. Sincerely, Kevin Assistant Manager h8…

John J. Couples - 19/03/2019 AccorHotels certified review
« everything meet my requirements »

very satisfied with all aspects of customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. j., Thank you much for your stay and great feedback. It's wonderful to see that you seemed to enjoy all aspects of your time here. We look forward for your next stay. Sincerely, Kevin Assistant Manager h8…

M G. Couples - 19/03/2019 AccorHotels certified review
« Excellent location, great hotel »

Found staff friendly, our room was very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for your feedback. We are happy to hear that you enjoyed your overall stay with us and we hope to see you soon. Sincerely, Kevin Assistant Manager h8…

Rob Couples - 19/03/2019 AccorHotels certified review
« Nice and clean room »

We enjoyed our stay at the hotel, just wished that the pillows were not too flat. We have stayed in different hotels and for a 4 star hotel, we do not feel that the pillows were at par with the 4 star standard. The other amenities though were good and the checking in and out were a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you much for your 2 night stay with us. It's great to hear that you enjoyed the room and service. We apologize that the pillows were not to your liking. We do wish that we see you again in the future. Sincerely, Kevin Assistant Manager h8…

Lynda H. Families - 19/03/2019 AccorHotels certified review
« Great location, good service, but I expected more »

Parking was confused - no explanation that parking is in adjoining Wilson car park and not a privately owned Novotel car park. Customer service friendly but no explanation provide on breakfast (location, time, etc) I had to ask restaurant staff. No details provided on free wifi - lucky it was easy to follow without advice being given. Room ok, pretty basic. Since hotel was fairly empty would’ve been nice to be upgraded to a room with balcony or at least a view. On checkin customer service more concerned with failure to cancel one of my bookings (I had cancellation email but it was not cancelled on your system, hence 2 rooms were booked instead of one). It was eventually sorted out but customer service too worried doing this and then didn’t provide any information on parking, breakfast, how to get to room, free wifi - so I was left to figure this all out on my own. Overall pleasant stay in good location with friendly staff but I expected more for the 4 star rating. I would however stay again. Had dinner at restaurant which was lovely and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for your stay and feedback. We do apologize that you were not given the necessary information upon check in. I will personally following up with my team to ensure this doesn't happen in the future. We wish to welcome you back again. Sincerely, Kevin Assistant Manager h8…

Lina Families - 19/03/2019 AccorHotels certified review
« Gets better every time »

Really relaxing room and very good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your 2 night stay with us recently. We are very pleased to hear that you have enjoyed your time with us and we hope to see you again soon! Sincerely, Kevin Assistant Manager h8…

Naomi Friends - 19/03/2019 AccorHotels certified review
« Great Stay »

Location was great for my needs. Conference at ICC. Room comfortable. Beds comfy. Wonderful breakfast. Lovely staff. Rooms are quite, you don't hear the outside or other people talking or TV. Only downside was bearly there wifi. I gave up trying to use my phone. Calls were also difficult for the person i called to hear me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for another stay with us. We are pleased to hear that you enjoyed most of your stay! We do apologize for the issue regarding your room phone. We wish to welcome toy back again in the near future. Sincerely, Kevin Assistant Manager h8…

Sarah S. Families - 18/03/2019 AccorHotels certified review

Fabulous as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your recent stay and we very much hope to see you again in the near future. Sincerely, Kevin Assistant Manager h8…

Amber Families - 18/03/2019 AccorHotels certified review
« Nice friendly staff, good service. »

Everything was great, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We thank you for your feedback with us. It's wonderful to see that you had a good stay with us. We wish to welcome you again in the near future. Sincerely, Kevin Assistant Manager h8…

Suzie S. Business - 18/03/2019 AccorHotels certified review
« DCG Forum »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your stay with us and this feedback. We hope to see you again very soon! Sincerely, Kevin Assistant Manager h8…

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