Novotel Sydney Central Hotel 4 stars

TripAdvisor rating 4.0/5 1,634 reviews
Novotel Sydney Central
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+ 23 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

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  • I cannot take advantage of the Members' rate

Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite 1 King Bed

  • Max. number of persons: 5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

FIELD HOUSE RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Open seven days for breakfast, lunch and dinner, Field House Restaurant offers modern Australian cuisine with a focus on local produce, and was recently awarded a glass rating in the 2014 Australian Wine List of the Year awards.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIELD HOUSE

Photo non contractuelle / Strictly non binding

The Field House Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Don't miss Friday and Saturday nights with 2 for 1 cocktails from 5 to 7PM.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 265

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,208 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,634 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Family friendly, great staff, great location

Customer review rating 4.5/5

Sarah Families - 14/11/2019 Confirmed reviews AccorHotels

We had a wonderful time on our trip to Sydney with two young children. The staff were all very welcoming and helpful. The restaurant was great. Parking was easy. Great location. Just some constructive feedback - there was one towel hook for four towels which meant they couldn't dry very well and in keeping with Novotel practices, we were trying to reuse our linen as much as possible. So possibly an additional towel rack/hooks and a hand towel hook would have made the bathroom more user-friendly. I also thought that maybe a unique/extra service the Novotel could provide to families checking in would be the option to include a nappy change bin and high chair in the room for their stay, minor items for maximum comfort and convenience. Also safety wise, their possibly should be plugs in the electrical outlets in family rooms as families don't tend to travel with these.

Generally very good

Customer review rating 4.5/5

Sally M. Business - 14/11/2019 Confirmed reviews AccorHotels

Wonderful staff who were very accommodating and helpful. Being an Accor member did not actually result anything - usually there is a small benefit or acknowledgement when staying at other Accor locations such as a service or welcome drink. Minor annoyance of credit card on check-in that was not released for many days following my stay.

Great service and rooms are clean and comfortable

Customer review rating 4.5/5

Anonymous Business - 14/11/2019 Confirmed reviews AccorHotels

Desk staff where wonderful. Very friendly and helpful. Restaurant food and service was good. It was lovely to get greeted continually by staff and to gave them all try to contribute to a really authentic friendly customer experience. Rooms are good and very comfortable.

Relaxing City Break

Customer review rating 4.5/5

Irene Couples - 13/11/2019 Confirmed reviews AccorHotels

We have enjoyed our stay at this hotel on previous occasions and did so again on this occasion. The ambiance, friendliness and excellent service from the staff made for a stress free experience. We will certainly be back again.

Dear Irene, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass your thanks to the team for making your stay a stress-free, enjoyable one! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Warm Regards, Nicolette Ng Assistant Manager

Great family hotel!

Customer review rating 4.5/5

Janine G. Families - 13/11/2019 Confirmed reviews AccorHotels

The room suited our needs. Very comfy bed and shower was great. Room a little tired needs a paint and re-tile but otherwise great. Very friendly staff. Kids loved the pool and the buffet breaky. Good location to all the city sights.

I thoroughly enjoyed staying at the Novotel Sydney Central.

Customer review rating 4.5/5

Anonymous Couples - 13/11/2019 Confirmed reviews AccorHotels

The Novotel Sydney Central hotel is a fantastic place to stay. The accommodation is excellent, the staff friendly and very helpful (particularly Maxime on reception) and the food, breakfast and dinner, was extremely good.

so welcoming and friendly.

Customer review rating 4.5/5

Anne H. Families - 13/11/2019 Confirmed reviews AccorHotels

I was so imoressed with how your place is set up for kids. They loved it as did we. Keep up the good work

Friendly, welcome staff and spacious rooms.

Customer review rating 4.5/5

Grushenka Friends - 12/11/2019 Confirmed reviews AccorHotels

I always stay at this hotel when I am in Sydney. Friendly staff and spacious rooms.

Great

Customer review rating 4.5/5

Hilton L. S. Couples - 12/11/2019 Confirmed reviews AccorHotels

Excellent service. Very courteous staff.

Dear Hilton, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Warm Regards, Nicolette Ng Assistant Manager

Ease of everything, kid friendly

Customer review rating 4.5/5

Melissa C. Families - 12/11/2019 Confirmed reviews AccorHotels

I booked online, checkin was a breeze. I asked for a portable cot which was delivered promptly, though had a lot of mess left in it. Housekeeping set it up while we we were out. So no complaints, just letting you know. Breakfast was wonderful. We had lunch and nothing was a problem. My sister , husband and father booked another room. Staff accommodated the request for rooms nearby on the same level. Though they were charged an extra )10 at the end of their stay. Just wanted to mention this as they booked online through Accor. Don’t know why. My stay was oustanding, with outstanding staff and service. Thank you.

Hi Melissa, Thank you for the wonderful feedback! We're so glad that you enjoyed your stay with us. I'm sorry to hear about the mess left in the cot! Sorry that this was not checked prior to bringing it to you. Our housekeeping team usually prepare the cots incredibly well with soft cotton sheets and I'm currently investigating this to see where we fell short. The additional $10 was due to our reservation team not completing the payment correctly. They entered the wrong amount when taking prepayment which is what's caused the confusion - again, sorry that your experience wasn't as seamless as it should be. If you wish, I would be more than happy to talk to you further about the let downs and I can't apologise enough that your stay wasn't perfect. Thank you, Brian Front Office Manager

Near perfect

Customer review rating 4.5/5

Kai Families - 12/11/2019 Confirmed reviews AccorHotels

Location tick Cleanliness of room tick Comfort of room and beds tick This suited our needs perfectly. We will stay with you again in future.

Dear Kai, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

Amazing

Customer review rating 4.5/5

Evie Couples - 12/11/2019 Confirmed reviews AccorHotels

Staff were super friendly and helpful even when we called for room service after midnight. The hotel was very clean and the facilities were fantastic! Breakfast the next morning was delicious. Long story short we will be back!

Mr.

Customer review rating 4.5/5

Lawrence B. Couples - 12/11/2019 Confirmed reviews AccorHotels

We enjoyed our stay and your staff helped us in any way we requested which makes for a terrific stay.

Dear Lawrence, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Warm Regards, Nicolette Ng Assistant Manager

Excellent

Customer review rating 4.5/5

Anonymous Couples - 12/11/2019 Confirmed reviews AccorHotels

Friendly staff comfortable bed good food

Dear Vicki, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

Friendly staff made a great stay

Customer review rating 4.5/5

Merryl S. Solo - 12/11/2019 Confirmed reviews AccorHotels

Great hotel, central location, good facilities - but what really my stay exceptional was the staff. From doorman to checkin to breakfast and even having a birthday cake surprise in my room I could not have asked for more. Highly recommend this hotel to friends and family heading to Sydney and look forward to staying again myself. Thank you to all

I was well looked after by reception and concierge

Customer review rating 4.5/5

Russell K. Business - 12/11/2019 Confirmed reviews AccorHotels

Fantastic

Dear Russell, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

very pleasant

Customer review rating 4.5/5

Gary H. Business - 12/11/2019 Confirmed reviews AccorHotels

staff were very helpful and food was great

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

Modern Hotel in great location with friendly staff

Customer review rating 4.5/5

Moira Couples - 12/11/2019 Confirmed reviews AccorHotels

A very pleasant stay as an Accor member. Friendly staff who were very helpful. Nice to receive the bottles of complimentary water & pieces of slice to enjoy with coffee. We will return!

Excellent service; friendly atmosphere; wonderful accommodation and great value for money!

Customer review rating 4.5/5

Edwin M. Couples - 12/11/2019 Confirmed reviews AccorHotels

Booked accommodation at another location fell through because of inop elevator. This meant a climb of 4 flights with 4 suitcases (no bellhops available) and a spouse recovering from a broken ankle). Novotel Central was closest to where we desired to RON. Everyone, from the taxi driver who drove us there, to the Concierge, to the day & night shifts & bellhops, were empathetic, friendly & did their best to accommodate. We were even allowed to check in early. When it came time for us to obtain our Boarding Passes, the Concierge assisted with his computer skills. Check-out & departure were painless as well. Thus, one day/night stay at Novotel Central was superb! Note for Management: Your obvious attention to detail has produced a Staff second to none! Highly praise the overall operation, and we'll book ahead the next time we plan a visit to Sydney. Cheers!

Dear Edwin, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. I am sorry to hear that your holiday did not start off on the right note. However, we are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day and I will be sure to pass your thanks to the team who made your experience a positive one! Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

Comfortable and Convenient

Customer review rating 4.5/5

Corrie T. Business - 12/11/2019 Confirmed reviews AccorHotels

Very comfortable living space, convenient to where we needed to be and staff helpful at all times. Restaurant was affordable for breakfast with kids eating for free. Lovely buffet dining. Room service was convenient with late night check in. Facilities catered to the age of my children while I was working (pool, gym) and they were accommodated for lunch well in the Restaurant without fuss.

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