Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

4.0/5 1,535 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from,including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,791 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,535 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Janette Couples - 10/12/2018 AccorHotels certified review
« Good value near Central Station »

Basic room with everything we needed including iron & ironing board, fridge, tea making facilities, tv and toiletries. Staff were friendly and helpful and we enjoyed the location, not far from Central Station, with lots of good restaurants and a supermarket around the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Kevin Assistant Manager h8…

Dale Solo - 10/12/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your stay with us. It's great to hear everything was excellent. We hope to see you again soon. Sincerely, Kevin Assistant Manager h8…

Anonymous Business - 10/12/2018 AccorHotels certified review
« Courteous professional service »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your feedback regarding your most recent stay with us. We are pleased to hear that you had a great overall stay. We hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

John G. Business - 10/12/2018 AccorHotels certified review
« Enjoyable stay »

My five days were relaxed and enjoyable. The location was great and the hotel has everything you could need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We hope to welcome you back again soon! Sincerely, Kevin Assistant Manager h8…

Janelle Families - 10/12/2018 AccorHotels certified review
« We only had to ask for something and it was never a problem. »

Enjoyed our stay. From being welcomed from the taxi, quick checkin and our bags taken to our room. Restaurant staff very helpful. Checkout was quick. Bags picked up from our room and put in the taxi as well. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you for your stay with us. I will of course pass along all your kind remarks to the team. We hope to see you back again soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Families - 09/12/2018 AccorHotels certified review

Great service and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for your stay with us. We look forward to welcoming you back again in the near future. Sincerely, Kevin Assistant Manager h8…

Mary C. Solo - 09/12/2018 AccorHotels certified review

Was humble and quite Although I wanted to have a bath and the water just wouldn’t stay plugged in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for your feedback regarding your stay with us. We apologize for the issue regarding your bath. We do hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

Jc Families - 09/12/2018 AccorHotels certified review
« Enjoyable and friendly service provided »

Excellent...faultless!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you for your feedback regarding your stay with us. It's great to hear that you had an excellent and faultless stay with us. We hope to see you back again soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Business - 09/12/2018 AccorHotels certified review
« Above expectations. »

From the welcome to the departure it was a great friendly and clean experience. Perfect for a work trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for your recent stay with us. It's great to hear that you had an overall amazing stay with us. We do hope to see you back again soon! Sincerely, Kevin Assistant Manager h8…

Chris P. Business - 09/12/2018 AccorHotels certified review
« Pleasant stay, good location »

I had had a stressful time getting from Central station to the hotel. The reception were absolutely brilliant, checked me in quickly and gave me a drink. This was greatly appreciated. Once in my room, I received a complimentary snack and bottles of water. Dinner in the restaurant on the night arrived was a bit disappointing. The menu had both the lunch and dinner menus. The lunch menu didn’t appear to have a time restriction but I was not permitted to order from it. I ordered steak from the dinner menu and the side of chips was way too much for one person. The room was good an$ the staff were very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for your stay with us and this kind feedback. It is wonderful that our team was able to make your arrival experience better after a stressful trip here. I have already passed along your comments to the team. We hope to welcome you back again soon! Sincerely, Kevin Assistant Manager h8…

Nicole R. Families - 08/12/2018 AccorHotels certified review
« Fantastic »

Clean beautiful restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Thank you for your feedback with us. We look forward to seeing you back again soon. Sincerely, Kevin Assistant Manager h8…

Natalie Business - 07/12/2018 AccorHotels certified review
« Always great to return to the Novotel Central »

Amazing staff and customer service. Location is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your stay with us. We are pleased to hear that you enjoyed the service during your stay with us. We hope to welcome you back again in the near future! Sincerely, Kevin Assistant Manager h8…

Scott Families - 07/12/2018 AccorHotels certified review
« A very pleasant stay »

Parking was easy to find, check in process was smooth and our room was clean and spacious. Overall very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your stay with us and feedback. We are pleased to hear that you had an overall good experience. We hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

Marie Couples - 06/12/2018 AccorHotels certified review
« pleasant stay »

Nice place to stay so close to chinatown and all the entertainment area.The room was spacious and clean .Having a balcony is a plus . Staff were very welcoming and helpful . I booked the room for my husband birthday..The staff was not informed about his birthday prior to our arrivals . My husband was thrilled to walk into our room greeted with a lovely birthday card of congratulations ,bottle of champagne in a nice ice bucket, and lovely sweets . Two complimentary drink vouchers. We love the huge towels , bathrobe and slippers. Dining was excellent .Cocktails were yummy . Breakfast can improve a bit , suggestion small pot of yoghurt,, bigger toaster as we have to queue to use the toaster.Hot dishes can be a bit hotter . It was a busy weekend . Novotel is a very good brand always deliver excellent service to guests.I will definitely recommend this hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie D., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Assistant Manager h8…

Dave Business - 06/12/2018 AccorHotels certified review
« Nice hotel »

Got bumped from a qantas flight (weather), our voucher was sold by the Ibis to the Novotel. Novotel is a bit nicer than the Ibis, room service was fairly expensive but food was good. Staff were very good. room was nice and clean, well appointed and bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for your stay with us. We are pleased to hear that we were able to accommodate you after getting bumped from your flight. We hope to see you back again soon! Sincerely, Kevin Assistant Manager h8…

Stephen M. Families - 06/12/2018 AccorHotels certified review
« We thoroughly enjoyed our stay. »

The room was clean and spacious, and in a perfect location for central Sydney. It provided us a comfortable place to stay while also being close by to transport, markets and the harbour. The food and service with the breakfast was delicious and very fast. Thee staff were also very polite and friendly answering any questions we had about Sydney to the best of their ability . Would recommend and come back to again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for your stay as well as this kind feedback. We are very pleased to hear that you enjoyed your overall stay; from the location to the breakfast. We look forward to welcoming you back again soon! Sincerely, Kevin Assistant Manager h8…

Anonymous Business - 06/12/2018 AccorHotels certified review
« Great »

It was great as usual except I was overcharged for my accommodation. This the second time it has happened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for another stay with us as well as this feedback. Please allow me to apologize for the issue regarding the double charge. I have already spoken to my team in regards to this to ensure this does not happen again. We hope to see you back again in the near future. Sincerely, Kevin Assistant Manager h8…

Michelle Families - 06/12/2018 AccorHotels certified review
« Very pleasant welcoming hotel friendly atmosphere nice staff »

We were there for 4 days everybody was helpful. Hotel lobby was inviting. They have a real coffee station available in the lobby. The location is great 500 m from Central Station that lets you get everywhere. They even cater for the kids with their own little play area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Assistant Manager h8…

Reg D. Business - 06/12/2018 AccorHotels certified review
« Very comfortable »

Helpful with getting to our destination in the downpour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your stay with us. It's wonderful to hear that we were able to assist you in getting to your destination. We hope to see you back again soon. Sincerely, Kevin Assistant Manager h8…

Hitanshu K. Business - 05/12/2018 AccorHotels certified review
« Nice hotel, awesome services and some unique facilities »

Hi, Stayed at the hotel for 15 nights as part of Corporate Nokia, and really loved the services. The location is near to Central station, and not too far from Darling Harbour, which is good. There are a few unique facilities which I loved about this hotel are: > The fresh fruit juicer is an awesome thing, where guests who don't want to have added sugar with canned juices can prepare fresh juices, with wide variety of fruits. > The microwave facility in the room for long staying guests really helps the vegetarians who want to prepare some food on their own in the room. > The washing machine at 9th floor is great for those who don't want to spend huge amounts in laundry. > Special Mention: Breakfast staff Hannah, who helped to arrange vegetarian options for me, even when they were not part of the menu, which was a breather for me, as I had limited options in the menu. Overall, it was a great place to stay, and would recommend this hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your 15 night stay and this amazing review. We are so pleased to hear that you had a great and memorable stay with us. I have already shared your amazing feedback with the team and especially Hannah. We look forward to welcoming you back again soon! Sincerely, Kevin Assistant Manager h8…

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