Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

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4.0/5 1,424 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,271 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,424 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 24/04/2018
« Great hotel »

What a great stay. Friendly, helpful staff. Breakfast was amazing, the best I have eaten in a hotel for a long time. Such a great location as we were shopping and attending a show at the Capitol Theatre. Highly recommend this hotel. Have stayed before with my husband and loved it. Stayed with a friend and loved it.

TripAdvisor review
Family - 23/04/2018
« Great Hotel for Family »

The staff were incredibly helpful and very kind. The room was clean and perfect. The pool was small but great for the kids. Close enough to the train station to get to where we needed to go. Walking distance to Darling Harbor.

AccorHotels certified review
Denice Business - 19/04/2018
« Very good experience to stay here. »

Very friendly and helpful staffs. Very happy with the upgrade for the room. Very good experience to stay here. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanching, Thank you for taking the time to tell us about your amazing recent stay here at Novotel Sydney Central. I am very glad to see you got to experience being our randomly selected guest of the day and its lovely to see that the upgrade and small gift was well received. Thank you again for your wonderful feedback. I look forward to welcoming you back again in the future. Sincerely, Nicholas Hotel Assistant Manager h8…

AccorHotels certified review
Mv Business - 19/04/2018
« Clean, comfortable and pleasant »

Even been on executive level find it bit outdated with the room furniture. It was clean and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirsad, Thank you for providing feedback regarding your recent stay with us at Novotel Sydney Central. I will be passing on some of your comments for further discussion with my team. It is a pleasure to read that you had such a warm and comfortable stay with us. Thank you again for responding, I look forward to welcoming you back again in the future. Sincerely, Nicholas Hotel Assistant Manager h8…

AccorHotels certified review
Sumanta Business - 19/04/2018
« Alright experience »

I don't think I have any complaints as such apart from lack of alcohol. There was not a single bottle of wine in my room and the bar closed at 10:30. really? this is a hotel at the heart of Sydney. I need to go out to have a drink. It's a bit annoying. the reception told me they only have coke and lemonade at that time. May be the management is trying to make the place alcohol free. But may be as a customer I would have preferred to choose my drink.

AccorHotels certified review
Danielle Families - 18/04/2018
« Friendly staff but tired Hotel room. »

Hotel was conveniently situated. Staff friendly and helpful. Rooms were tired and in need of refurbishment. Main queen bed was uncomfortable and in need of replacement. Buffet breakfast was fresh and a lot of variety offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed along your comments regarding the hotel refurbishments to our management team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Megan Families - 18/04/2018
« Satisfied »

The beds were very comfortable. The staff that checked us in were incredibly friendly. All staff that we encountered during our stay were friendly and helpful. We had an evening meal at the restaurant and the service and food was great. My one complaint about the food was the starter or sourdough bread - it was dry! Like eating dry, plain toast. Definitely needed a dipping bowl of olive oil and balsamic to go with it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also passed on your comments regarding the bread to our Food and Beverage Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
M Business - 17/04/2018
« Got bitten by a spider in Room 1007 and had to go to the hospital »

I have emailed Simon to express my discontent.

AccorHotels certified review
Alita P. Friends - 17/04/2018
« Wonderful service »

I was so pleased at the level of service whilst staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Nathan Business - 16/04/2018
« Short yet pleasant »

Great- Check in was seemless and staff were friendly. Room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is a pleasure hearing you had a great stay. I have passed on your comments to the staff in regards to their friendliness as well as the clean and comfortable room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Ashish Business - 16/04/2018
« Good one! »

Mr. Philip in particular was great at paying due attention when on the first day I had to wait before I coudl get the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I have passed on this feedback to Philip and he was very excited to hear that he exceeded expectations and paid close attention in regards to your arrival. Thank you again for sharing your experience, and we hope to see you again shortly. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
David W. Families - 16/04/2018
« Very Good »

Great central location, close to train and darling harbour. Staff very friendly and great morning buffet to set the day up for sightseeing and general tourist bit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It was a pleasure welcoming you to our hotel. I am very excited to hear that you enjoyed our location and as well as the friendly staff along with the breakfast buffet. I have passed on this feedback to my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Richard Families - 16/04/2018
« Excellent all round. »

Really helpful friendly staff. Nothing was a problem for them. Good sized family room. Excellent breakfast. Good location and an affordable price in a city full of expensive accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Anonymous Families - 16/04/2018
« Excellent service »

The staff at the Novotel Sydney Central are to be congratulated in the excellent service offered. We also loved the option to make freshly squeezed fruit and vegetable juice at breakfast! What a treat!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Helen! Wow! What a terrific comment. We will certainly pass on our thanks and your kind words to our staff. It's great to know that the teams are looking after our guests at all times. Hoping to have you back (we'll keep the juice machine for you) Brian Front Office Manager

AccorHotels certified review
Michael S. Families - 16/04/2018
« V ERY GOOD »

THE SERVICE WAS GREAT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very glad to hear our service was great during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Anonymous Business - 15/04/2018
« Good Service »

Customer service was positive and very pleasant when any requests were made. Room was clean with no smells. Gym only as two treadmills so needed to get in early. Had to keep my curtains closed as you could see into the apartments directly across.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Renee, We thank you for sharing your hotel experience with us and it's extremely pleasing to read that you found our staff positive and helpful. Once again, thanks for choosing to visit the Novotel Sydney Central and we hope to see you again. Kind Regards, Brian Front Office Manager

AccorHotels certified review
Wendy Couples - 15/04/2018
« Very good, would stay again. »

Lovely room, great location, really helpful team. Only negative was breakfast, coffee ordered on the way in and nearly every day this came when we'd nearly finished eating. Whilst we appreciate coffee made properly the delay was very frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Wendy, Thank you for filling out our hotel survey and for providing us with an insight into your stay. It's fantastic to see that you loved our rooms, our location and our staff! I've passed your comments on about the coffee orders to our Food and Beverage team so that they can review. Thanks again and we hope to see you back with us soon! Brian Front Office Manager

AccorHotels certified review
Lyn D. Business - 14/04/2018
« Wonderful ewverytime I am there »

I love staying at Novotel Central. The staff are very welcoming and in some cases go out of their way to make my visit as pleasant as possible. I enjoy a room with a balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It was a pleasure welcoming you back as usual. We are very happy to hear that you loved your stay with us and that the staff are welcoming and make your stay very pleasant. I have also updated you profile in our system for future stays regarding you enjoying a room with a balcony. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Sian Business - 13/04/2018
« Street noise was surprisingly loud »

The hotel was fine - staff were friendly and amenities were acceptable. A few things however: -Room service meals were far too big, which explains why they were so expensive. -The noise from the neighbourhood was so bad that a good night's sleep was almost impossible. Car horns, general traffic noise, crackers, yelling - it all echoes off the surrounding buildings and even at a high floor it was very loud. I think you need better window insulation.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Sian, Thanks for taking the time to review your hotel stay experience. We're very pleased to read that our staff were friendly. Unfortunately, with our balcony rooms, the CBD traffic noise can be heard if the doors are left ajar. We appreciate your suggestions however and hope this incident doesn't discourage you from returning in the future. Thanks again for your time, Brian Front Office Manager

AccorHotels certified review
Anonymous Families - 12/04/2018
« Comfortable and affordable »

Great service, comfortable and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It was a pleasure having you stay with us. We are happy to hear you received great service and the overall stay was comfortable and welcoming. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

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