Novotel Sydney Central Hotel 4 stars

TripAdvisor rating 4.0/5 1,603 reviews
Novotel Sydney Central
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+ 23 Services
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Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Currently, close to our hotel

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 542 m

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 887 m

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 1.4 km

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 1.9 km

The National 2019

From 30/03/2019 to 21/07/2019

At 1.9 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.9 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 7 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 18 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 32 km

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 King Bed and Balcony

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Room 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Room 2 Queen Beds

  • Max. number of persons: ‌4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Suite 1 King Bed

  • Max. number of persons: ‌5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

FIELD HOUSE RESTAURANT

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Field House Restaurant offers modern Australian cuisine with a focus on local produce, and was recently awarded a glass rating in the 2014 Australian Wine List of the Year awards.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIELD HOUSE

Photo non contractuelle / Strictly non binding

The Field House Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Don't miss Friday and Saturday nights with 2 for 1 cocktails from 5 to 7PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 265 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,334 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,603 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A very pleasant stay

TripAdvisor rating 4.0/5

an0nym0us072019 Business - 16/07/2019 TripAdvisor review

Staff were friendly, polite and made an effort to ensure that the guests felt welcomed. The rooms are clean and spacious. The location of the hotel is very good, close to the university of technology Sydney and the central station.

Sydney CBD Board Meeting attendance

TripAdvisor rating 4.0/5

Balrog2019 Business - 15/07/2019 TripAdvisor review

We arrived late after driving form Melbourne to Sydney, very tired. Our luggage was mounted up into the bellhop cart and disappeared without delay. We collected our room keys from a smiling and happy receptionist who offered us fresh cookies, she arranged a no charge late departure and we were in our room where our neatly hung up suits and bags greeted us. A free drink at the bar...it was nice to be home!!

Easy, comfortable, good service.

Customer review rating 4.4/5

Andrea Business - 12/07/2019 AccorHotels certified review

I liked that you employed Aboriginal Australians. On check in one staff member was doing nothing whilst 4 of us waited to check in, which was annoying. Otherwise all good.

Hi Andrea, Thank you for taking the time to share your experience with us. We like to employ a diverse range of people as they make our teams incredible, bringing with them their cultures and experiences. Katayla is an amazing asset to our team and we couldn't be happier to have her. As for our other staff member, unfortunately as he is one of our porters, he has not been trained in our reservation systems. This does bring up a good point of cross training our team so thank you for mentioning that. I'm glad you enjoyed the other areas of your stay and we look forward to welcoming you back to the hotel. Warm Regards, Brian Front Office Manager

quite good

Customer review rating 4.4/5

Jogavij T. J. Business - 12/07/2019 AccorHotels certified review

easy and enjoyable

Dear Mr.T., Thank you for your recent stay at the Novotel Sydney Central. I am happy to hear that you had an enjoyable stay with us. It is always a pleasure to receive positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Felise Irlandez Assistant Manager

Excellent as expected

Customer review rating 4.4/5

Anonymous Business - 11/07/2019 AccorHotels certified review

It is always a pleasure to stay there as the staff make sure you are welcome and look after you so well.

Dear Ms. P., Wow, thank you very much for a wonderful 100/100 review! I am pleased to know that our staff made you feel welcomed. I will be sure to share your compliments to the team; they will be thrilled to hear them. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Felise Irlandez Assistant Manager

Fun

Customer review rating 4.4/5

Vicki Families - 11/07/2019 AccorHotels certified review

We have a wonderful time very nice food at dinner and breakfast

Dear Ms. V., Thank you for your recent stay at the Novotel Sydney Central. I am glad to hear that you had a great experience at the hotel. It is always a pleasure to receive positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Felise Irlandez Assistant Manager

Friendly welcoming staff

Customer review rating 4.4/5

Lyn A. Solo - 11/07/2019 AccorHotels certified review

The minute I walked up the stairs I was greeted by a friendly smile and please let me help you with your bag, I felt relaxed instantly... what a great team including cleaners reception and dining room. Enjoyed my stay clean comfortable room and great breakfast buffet. Thank you

Dear Ms. A., Thank you very much for a fantastic 100//100 review! We are over the moon to know that we had made you feel welcomed from the start to finish. I will surely pass on your compliments to the team - they will be thrilled to hear them. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Felise Irlandez Assistant Manager
Customer review rating 4.4/5

Andrew E. Business - 11/07/2019 AccorHotels certified review

Very good

Dear Andrew, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Outstanding!!!

Customer review rating 4.4/5

Shabnam Families - 11/07/2019 AccorHotels certified review

By far the best Novotel stay we have had in Australia. We stay at various Accor hotels and this was the most warm and genuine hospitality. Family of four, made to feel welcome on arrival especially our children. Nothing was too much trouble for the staff who went out of their way to make our daughter feel special on her birthday. Accomodation was clean and practical for family or business and location was convenient for a city stay. Buffet breakfast was simple but sufficient and tasty and the option to have barista made coffee each morning was a great bonus for us. A huge thank you to Felise, Katayla, Philip and Lorenzo...just to name a few! The entire team including the helpful doorman made the entire visit one our family won’t forget for all of the right reasons!

Dear Shabnam, Thank you for your recent stay at the Novotel Sydney Central. We are more than thrilled that your stay with us was exceptional. It is awesome that you were welcomed by our Front Office Team and your family enjoyed the buffet breakfast. We are also happy to hear that your daughter had a blast and enjoyed her birthday! I will be sure to share your kind words with the team. We appreciate you taking the time to provide us with feedback and thank you for sharing your experience. Warm Regards, Nicolette Ng Assistant Manager

Super kids-friendly hotel!

Customer review rating 4.4/5

Wen S. L. Families - 10/07/2019 AccorHotels certified review

Had great experience there and kids enjoyed as well. All workers are nice and helpful! Would stay there again if go to Sydney!

Dear Ms. L., Wow, thank you very much for a fantastic 100/100 review! We pride ourselves on being a family friendly hotel; I am delighted to hear that the kids enjoyed their time at the Novotel Sydney Central. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Felise Irlandez Assistant Manager

Convenient location and friendly staff

Customer review rating 4.4/5

Valerie Couples - 10/07/2019 AccorHotels certified review

We got upgraded which was nice. check in and check out were very easy and quick. The hotel is centrally located making it easy to get to and from.

Dear Valerie, Thank you for your recent stay at the Novotel Sydney Central. I am pleased that you found our hotel convenient to your needs and you enjoyed the complimentary upgrade to the balcony room! Its great to see you enjoyed your stay overall. We look forward to welcoming you back in the near future! Warm Regards, Katayla Front Office Team Leader H8…

The gem of Haymarket!

Customer review rating 4.4/5

Michelle O. Families - 10/07/2019 AccorHotels certified review

The staff were attentive, lovely and polite. Room was comfy and spacious!

Dear Michelle, Thank you for choosing to stay at the Novotel Sydney Central. We are happy that you enjoyed our "gem" and the staff looked after you well during your stay. Thank you also for that awesome score of 100/100! We look forward to welcoming you back in the near future! Warm Regards, Katayla Front Office Team Leader H8…

Loved it

Customer review rating 4.4/5

Lisa C. Families - 10/07/2019 AccorHotels certified review

The service was excellent and the hotel was very child friendly and reasonably priced

Dear Lisa, Thank you for your recent stay at the Novotel Sydney Central. Its such pleasure to receive your positive feedback! We are glad that you enjoyed our services and family friendly hotel. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Katayla Front Office Team Leader H8…

Great location

Customer review rating 4.4/5

Joe Couples - 10/07/2019 AccorHotels certified review

Helpful staff,

Dear Joe, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location convenient to your needs. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Good but not great

Customer review rating 4.4/5

Sarah Friends - 09/07/2019 AccorHotels certified review

I booked the hotel because of the good reviews and breakfast deal. It was ok but certainly not great. There was black hairs on the bed, the light switch and fan in the bathroom were filthy, my sheets were starting to rip and there was a dead cockroach on the carpet then I saw another one crawling around. These certainly took away from the luxury experience. The hotel was in a good location and staff were friendly. I think you need to monitor the buffet breakfast for unsupervised children, they were touching food then putting it back. Overall experience was average.

Dear Sarah S., Thank you for taking the time to tell us about your experience at the Novotel Sydney Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Felise Irlandez Assistant Manager

Good check in, bed and shower.

Customer review rating 4.4/5

Mandy B. Solo - 09/07/2019 AccorHotels certified review

Reception staff were friendly and helpful and looked like they were enjoying their work. The room was nicely decorated, clean, comfortable and quiet. Check out was also good with happy, efficient staff.

Dear Amanda, Thank you for choosing to stay at the Novotel Sydney Central. I am pleased to hear that the reception staff were friendly and you found our rooms comfortable. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Warm Regards, Katayla Front Office Team Leader H8…

Ok

Customer review rating 4.4/5

David G. Families - 09/07/2019 AccorHotels certified review

Not to bad

Dear David, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Pleasantly surprised

TripAdvisor rating 4.0/5

harwoodlouise Family - 09/07/2019 TripAdvisor review

Not just another city hotel - the service provided felt very personal; staff were warm and helpful (reception, concierge, bar staff and cleaner). Our room was quiet and comfortable. I'd happily return again to this hotel.

Great value, close to central station, friendly staff

Customer review rating 4.4/5

Cathy H. Families - 08/07/2019 AccorHotels certified review

One night stopover on way to cruise the next morning. Room was lovely, gift packs for the kids and fruit platter. Was just what we needed after 14 hours on the train. Easy walking distance from central station. Room was spacious and very clean.

Dear Cathy H., I am glad you enjoyed the little treats for the little ones and the fresh fruit we prepared for you! Also glad to hear the stay was what you needed after a long train ride! We hope to welcome you back to the Novotel Sydney Central soon, perhaps before the next cruise! Kind Regards, Nicolette Ng Assistant Manager

Great Location

Customer review rating 4.4/5

Peter Business - 08/07/2019 AccorHotels certified review

Very comfortable room , Check - In & Check -Out prompt and friendly.

Dear Peter, Thank you for your recent stay with us at the Novotel Sydney Central, I am pleased to hear your stay was comfortable and your location was suitable for your needs! I will make sure to pass on your comments to our lovely staff! We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager
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