Hotel - Novotel Sydney Central
Novotel Hotel Novotel Hotel

Novotel Sydney Central Hotel

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4.0/5 1,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • SYDNEY INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

  • 255 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,238 reviews

Our guest reviews for Novotel Sydney Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,420 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Calvin Couples - 10/04/2018
« Great Service in a Convenient location but slightly aged »

The location was convenient & the serviced offered by the staff was in accordance to AccorHotels which is really good. The service standards were really good & always with a smile. Rooms were okay but old. The corridor to the rooms require refreshing especially the use of white colored lights instead of yellow warm lights which is more relaxing & welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your recent stay with us at the Novotel Sydney Central. I'm glad to hear that the location suited your needs and that the staff were in accordance to the usual Accor standards. Regarding your comments about the hotel itself, along with the lighting, I have passed that information to our Executive Team to hopefully improve in the near future. Thank you again for sharing your experience, and we hope to welcoming you back again soon. Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Kaolin G. Couples - 10/04/2018
« Overall a pleasant stay »

Over all a pleasant stay at the hotel, however a couple of things I think can be done to make it even better, the space between the toilet seat and the bath tub is too narrow and there’s no hand rail for you to get in and out of the tub, not very convenient for elderly guest, the executive room is very spacious, but a small dining table would be good for in room dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your recent stay at the Novotel Sydney Central. We are very happy to hear you had an overall pleasant stay with us. Regarding the things that we could improve on to make your stay better, I have attached those remarks on to your reservation. Therefore when you decide to come back next time, we will try our very best to assist in achieving those aspects to make your stay that much better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Dennis V. Couples - 10/04/2018

Fast check in, very comfortable bed as always and delicious breakfast. My partner felt the warm and welcome greetings of the entire Reception. Housekeeping was helpful to locate the eyeglasses that I left behind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are very happy to hear you had a great stay with us. I have passed along your compliments regarding reception and housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Simone B. Business - 10/04/2018
« Exceptional, the staff went over and beyond my expectations. »

From the moment I checked in to the moment I left, I was perfectly greeted, my needs were met plus they went over and beyond my expectations. I have never stayed somewhere that has had such brilliant customer service. Unfortunately I forgot the staff names, but I was attending a job interview after a long flight from Perth I got to my room and had received a robe, some slippers and then a beautiful platter of cheese and fruit. Thank you to your incredible staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone, Thank you for you very wonderful feedback regarding your stay with us. It is amazing to hear the high level of customer service you received with us during your stay. I have passed along your comments to the staff and they were delighted to hear your feedback regarding their service. Again Simone, thank you again for your wonderful feedback. We look forward to hopefully welcoming you back shortly to our hotel. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Paul H. Families - 10/04/2018
« Great hotel, affordable prices »

We had a great stay here. Staff are super friendly, rooms were clean and presentable. Beds were comfortable and air conditioning was perfect. Breakfast was sensational.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It was great to hear about your wonderful stay. We are astounded to hear that the staff were wonderful and that you thoroughly enjoyed the bed, air conditioning and the breakfast. Thank you again for sharing your experience, and we can't wait to welcome you back again shortly! Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Monique Families - 10/04/2018
« Perfect place for the family »

An ideal place for the family. Staff are lovely and rooms were great to relax in. We should've booked the breakfast all week which was a shame since it was discounted, and we opted for looking around first. I think they should give the guests an option to take up the discounted breakfast again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Win Friends - 10/04/2018
« Another great stay! »

This is just my second stay in this hotel. Staff are accommodating. Upgraded me in Executive floor. Generous in allowing a late check-out. The room are spacious and clean. Comfortable bed. This is the place to get a good night sleep. Bar attendant is friendly. Doormen are proactive though it's quite annoying when they laugh after you turn your back. You will have this feeling that they are laughing at you. I passed by that door 3 times that night and I heard them laughing in all that 3 times. They might be having a friendly chat or laughing with something else but I don't think it is appropriate for them to do that way. But overall a nice experience. Credit to the reception staff at check-in and check-out, to the bar staff who attended me at night of my check-in and to the room service man who delivered my requested toothbrush.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. First, let me personally apologize for the incident regarding the staff at the doors. I have spoke to both of them, and they'd like to apologize for any offense caused. They were just joking around but I understand how that can be received differently. I have also passed along the wonderful comments to the staff involved in making your stay so great, they very much appreciate you kind feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Mrs. J. F. Friends - 10/04/2018
« Great place , very nice »

Absolutely everything was perfect . Staff were efficient and nothing was too much trouble , escorcislly wehn we asked if we could leave our bags after we checked out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are very happy to hear about your wonderful experience, especially regarding the handling of your bags on check out. I have passed on those comments to our Front office team who had assisted you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Tratracee Couples - 10/04/2018
« Awesome location, great staff »

Really enjoyed our stay. Liked that the staff were attentive, opening and closing doors, helping with bags. Did find it a bit odd that every time I saw the housekeeping staff they were on their cellphones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are glad to hear that you really enjoyed your stay with us. It's nice to hear that you enjoyed the opening and closing of doors by our Doorman Team. Regarding the housekeeping incident, I have passed that on to our Executive Housekeeper to follow up with. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin O'Neill Hotel Assistant Manager h8…

AccorHotels certified review
Harvey Families - 10/04/2018
« Wonderful helpful staff, nice rooms and value for money »

Fantastic weekend conveniently located with expectations from hotel and staff exceeded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are very glad to hear that the hotel and the staff both exceeded your exceptions. Please don't hesitate to contact me directly if there is anything else we can do next time to better your stay. We hope to see you soon and to welcome you back! Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Filbert H. Families - 09/04/2018
« good place »

spacious room located near to chinatown and train station. just what we wanted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filbert, Thank you for your feedback regarding your recent stay with us at Novotel Sydney Central. It's is a great pleasure to see that we were the perfect destination and exactly what you required during your stay in Sydney. Thank you again for your comments; I look forward to welcoming you back again in the future. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Angus B. Families - 09/04/2018
« Generally OK »

Everyone very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angus, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
George N. Families - 09/04/2018
« Comfortable »

It was good. My son and I came down to Sydney for the Primus concert and stayed overnight

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for your recent stay at the Novotel Sydney Central. I am glad you have found your stay to be comfortable. We do hope that you enjoyed your concert with your son! Thank you once again for taking the time to provide us with positive feedback. We look forward to welcoming you back in the near future! Kind Regards, Nicolette Ng Front Office Supervisor h8…

AccorHotels certified review
Nicole C. Families - 09/04/2018
« Pool was amazing, brekky delicious and staff were lovely! »

We booked at the last minute and were very happy with the price of $199 on Easter Sunday. We drove up from Wollongong, had a swim straight away and received welcome drinks from Katayla and Nicolette at the front desk. We got a lovely surprise from the girls when we went to our room, a bottle of bubbles for my hubby and I and jellybean jars for the kids. We loved it! and we were so grateful. Thanks Katayla and Nicolette. (Sorry if I’ve spelt their names wrong!). We really enjoyed our brekky in the morning and thoroughly enjoyed our night away. Many thanks to all the Novotel staff. The only thing that could have made it better would be free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, Thank you for your comments regarding you wonderful stay here with us at Novotel Sydney Central. Nicolette and Katayla were excited to see that they could assist you with making your stay more memorable. I have passed on your feedback and thanked them personally. We hope to welcome you back soon! Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Frank Business - 09/04/2018

Extremely polite and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you for your feedback regarding your recent stay with us at Novotel Sydney Central. Its is a great pleasure to see that we were the perfect destination and exactly what you required during your stay in Sydney. We are also glad to hear that the staff that you encountered during your stay were polite and professional. Thank you again for your comments, I look forward to welcoming you back again in the future. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Enrico Families - 09/04/2018
« Excellent service and facilities »

Lovely and attentive staff. Very comfy beds and good food. Perfect weekend stay in the city with our two little ones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your feedback regarding your recent stay with us at Novotel Sydney Central. Its is a great pleasure to see that we were the perfect destination and exactly what you required during your stay in Sydney. We are glad you enjoyed the food and beds and had a great overall stay. Thank you again for your comments, I look forward to welcoming you back again in the future. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Jennifer P. Friends - 09/04/2018

Had a great stay, everything was easy, including the parking! I work for Accor & it was great to experience a hotel from the "other side" :) Special mention to Nicolette on reception who was so welcoming and also Bradd who delivered a lovely bottle of bubbles to our room (he was hilarious & made our afternoon!) ... hopefully I've gotten both of their names right! Thanks again :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, Thank you for your feedback regarding your recent stay with us at Novotel Sydney Central. It is always a pleasure welcoming a fellow Accor family member to the hotel, and we are happy to hear that Brad and Nicolette made your stay more memorable with us. Thank you again for your comments, I look forward to welcoming you back again in the future. Sincerely, Kevin Hotel Assistant Manager h8…

AccorHotels certified review
Samson K. Families - 09/04/2018
« Very nice experience at Novotel Sydney Central »

The room was clean and tidy. The quality of the breakfast was out of our expectation. Very nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samson, Thank you for your recent stay with us at the Novotel Sydney Central. I am glad to see that you have had a pleasant experience especially finding our buffet breakfast to be exceeding your expectations. Breakfast is the most important meal of the day! I will be sure to pass your comments onto the food and beverage team. Thank you once again for taking the time to provide us with positive feedback. We hope to be welcoming you back in the near future. Kind Regards, Nicolette Ng Front Office Supervisor h8…

AccorHotels certified review
Anonymous Families - 08/04/2018
« Clean, friendly and reasonably priced. »

The facilities were clean and all in good working order. Food was reasonably priced and fresh. Service was always friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for staying with us again at the Novotel Sydney Central. It is was a pleasure to having you back with us! We are glad that you have enjoyed your meals in the restaurant and found our staff to be friendly. We do try to make every experience a positive one. I will pass your feedback to the rest of the team, I am sure they will be thrilled to hear it! Thank you again for sharing your experience, and we hope to be welcoming you back again in the near future! Kind Regards, Nicolette Ng Front Office Supervisor h8…

AccorHotels certified review
Evanor M. Friends - 08/04/2018
« Very good »

The room was spacious and staff were attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evanor, Thank you for your recent stay at the Novotel Sydney Central. I am glad that you have found your room to be very spacious and our staff to be very accommodating to your needs. We do try to make every experience a positive one! I will be sure to pass your comments onto the rest of the team. We look forward to welcoming you back in the near future. Kind Regards, Nicolette Ng Front Office Supervisor h8…

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