Hotel - Mercure Brisbane King George Square
Mercure Hotel Mercure Hotel

Mercure Brisbane King George Square

4.0/5 1,175 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 119.00 AUD Non member rate
From 119.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BRISBANE AIRPORTS
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Italian
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotelcan enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, a minibar, an in-room safe, and tea and coffee making facilities.

  • 228 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,466 reviews

Our guest reviews for Mercure Brisbane King George Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,175 reviews
RBGreen Couples - 13/01/2019 TripAdvisor review
« Mercure Brisbane »

It was so lovely to turn up and be treated like long lost friends, we were upgraded to an Executive room which included the evening drinks and breakfast this was very unexpected and greatly appreciated.

Michelle H. Solo - 12/01/2019 AccorHotels certified review
« Experience was very enjoyable. »

Nice room with pleasant view. Great pool with comfortable lounging beds. Good gym. Tasty breakfast with excellent variety.

Anita M. Solo - 12/01/2019 AccorHotels certified review
« Relaxing »

It was great placed to stay so close to everything. Staff were friendly and helpful thanknyou

Paul C. Families - 11/01/2019 AccorHotels certified review
« Staff provided peak moments throughout our stay »

From arrival through to departure, the staff went out of their way to ensure that our stay was enjoyable.

Ari M. Couples - 11/01/2019 AccorHotels certified review
« Mercure during past visits has always been bery good, friendly reception, tidy rooms, no complaints. »

Only negative for us during latest visit was the pre-paid breakfast. First impression of dining room re-design was re-freshing , however the functionality of it was confusing, slow and overloaded. Staying 3 night at Mercure, on the very last morning due to having breakfast 9am, the cue to restaurant was about 10m long. Without not knowning how long the waiting period would be, we decided to leave hotel. Should we prebook for a breakfast in the future booking with curren layout - we think not.

Carol C. Families - 10/01/2019 AccorHotels certified review
« Ok this time. Disappointed in cleanliness of rooms. Not up to usual standard we’ve experienced in the past times we’ve stayed. »

Overall ok this time. We had 3 rooms for a family birthday weekend. We were very disappointed in cleanliness of our room - dust on surfaces, long hair in base of shower, toothbrush packet was opened so didn’t use. Obviously left from previous people in room. Toilet didn’t flush properly. Very disappointed. Not the usual standard we’ve had when staying previously.

Chrystal Families - 10/01/2019 AccorHotels certified review
« A great mini break away »

It was good although the rooms feel old even though that have been refurbished.

Jaime Couples - 10/01/2019 AccorHotels certified review
« Clean in the surface »

Although upon arrival everything looked Clean, when you take a closer look it is not that at all. The fan ventilation of the bathroom was not clean at all, same goes for the air conditioning vents. This will disperse bacteria and germs all over the room! The shower floor tiles were covered in black mould. I could see it because there was just a couple of places where the original white was visible. The base of the bed had a hole that seemed to be made by a mouse. I stayed in room 1211. I have pictures of all of this if you require further clarification of what I meant. I am not asking for compensation, just for this to be fixed for future guests. This made my shirt stay boot very pleasant, even though I only used it for spending the night. Also, charging for wifi when there is free in the city?

Philip Couples - 09/01/2019 AccorHotels certified review
« Our first time to stay - and we were NOT disappointed !! »

Overall, the hotel met our expectations. Breakfast was excellent in array and quality of offerings as were the competence and friendliness of staff providing table service and working the egg station. Maybe it was early in the day, but hosts at the restaurant reception desk could be a little more welcoming, smiles would be a bonus.

Ken J. B. Friends - 09/01/2019 AccorHotels certified review
« Good location »

Breakfast is well over priced

Jo Families - 09/01/2019 AccorHotels certified review
« Mixed Feelings »

Pros - Good location for using free public transport to Suncorp Stadium, Excellent breakfast, friendly breakfast staff, nice public areas. Reasonable room rate. Cons - Check in experience poor - first of all could not find booking, then gave us room keys to another guest's room who luckily was not in when we opened their door! Was not told about breakfast, wifi or check out times. Later in stay asked for more towels as room was for 4 but we had only been given 2 towels - these never arrived. Room extremely tired and dated - gave the impression of not being clean- children didn't want to step into the shower. Marks on mirrors, tiles chipped. Was not warned of building work going on so opened the curtains on Monday morning to be greeted by a workman the other side of the window!

Couples - 09/01/2019 TripAdvisor review
« Post Christmas break »

Hotel very conveniently located in the heart of the City. Staff were very welcoming and helpful, nothing was too much trouble for them. Would recommend this hotel for anyone wanting a short break in the city.

Sabai M. Families - 08/01/2019 AccorHotels certified review
« We enjoyed staying »

Very good and clean,also very friendly staff.

Kelvin O. Couples - 08/01/2019 AccorHotels certified review
« as always excellent »

Always enjoy staying at Mecure King George Square

Becky Couples - 07/01/2019 AccorHotels certified review
« Just what we needed »

Booked and checked into the hotel all within an hour. Service was amazing and hotel room was lovely and clean with everything we needed for comfort. Good location to shops and restaraunts and the bus service we used.

Rita J. Couples - 07/01/2019 AccorHotels certified review
« Central Location »

Booked the Mercure because it was well located. Our room was described as having 2 beds on our booking forms, but were allocated a room with one bed overlooking the church. Was this a cheaper room? There was mould on the grout in the shower.

Jackson T. Families - 05/01/2019 AccorHotels certified review
« Average service, nothing special »

I stayed with Accor (Novotel, Swissotel, Sofitel, Ibis Styles and Mercure) in Brisbane, WOLLONGONG, Canberra, Sydney and Singapore. This is probably the most average experience so far. Reception was not overly friendly, I was not given an room upgrade. I had problems with the room keys when it was decoded several times, and the reception told me I must had put them with my phone which I had not done so. In other accor hotels, I was always made to feel special but not this one. However the concierge was helpful. I would not be staying here in the future. Very disappointing for a Gold member. Not happy at all.

Michelle U. Solo - 05/01/2019 AccorHotels certified review
« Memorable »

Check in was handled very professionally, hotel is beautiful, location perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Brisbane King George Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

Elisabeth Families - 05/01/2019 AccorHotels certified review
« Mrs »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth, Thank you very much for making the choice to stay with us. We loved having you with us and look forward to seeing you again in the future. Sincerely, Daniel Lewis - Rooms Division Manager

Jodie Families - 04/01/2019 AccorHotels certified review
« Good location and friendly staff. »

On entering our room it smelt like damp, mould. I asked reception to send someone up and they did. They sprayed Glen 20 it still smelt when we returned from a swim. Asked reception again. We went to Christmas parade in city and the enchanted garden. Came back still smelt I sprayed perfume and I put my children to bed. In morning I mentioned it to reception they said thanks we will tell housekeeping.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 119.00 AUD Non member rate
From 119.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates