Hotel - Mercure Brisbane King George Square
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Mercure Hotel

Mercure Brisbane King George Square

Corner of Ann and Roma Streets 
4000  BRISBANE
AUSTRALIA

915 reviews
TripAdvisor Rating Based on 915 reviews
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Check-in from 14h00
Check out up to 10h30
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • BRISBANE AIRPORTS
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotelcan enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, a minibar, an in-room safe, and tea and coffee making facilities.

  • 228 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,982 reviews

Our guest reviews for Mercure Brisbane King George Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 915 reviews
AccorHotels certified review
Philip B. Couples - 19/07/2017
« Very Good »

Everything went well. Staff were always helpful. Only minor complaint was that the Restaurant was a little cool for the time of year.

AccorHotels certified review
K G. Business - 19/07/2017

Very poor - restaurant was freezing on 3 occasions attended; restaurant could not supply two different items on different days from the menu; conference room was freezing; lift was faulting with only 9 people in it; shower head in bathroom spraying the roof and dribling down the wall; water returned up the floor drain when the bath emptied; no toilet brush

AccorHotels certified review
Kb Business - 19/07/2017
« Mixed feelings about the service and experience of Pullman Mercure King George Square. »

We held a conference at the Pullman and also booked 220 rooms. Most staff were professional and nice. It wasn't an easy task organising a conference and rooms for 220 people though. The conference venue was great and the hotel in general was nice. However the main disappointments were: I ate in the restaurant one night and the dish I ordered was fantastic. The next night I ordered the same dish for room service and it was absolutely terrible in several ways. The room service line kept ringing out and I had to go to reception to order room service. One of the concierge staff was grumpy and unfriendly during my entire stay (2 nights). Another one drove my car to reception and scraped my car on the driveway right in front of me, as he was driving it too fast. My bed was made up by hotel staff one day and they took all my soap and body wash and didn't replace them (I was staying another night so I needed them). During check-out I was told that I had used 2-3 drinks and some snack food from the mini bar, however I never touched the mini bar. They didn't end up charging me for it but I don't know why it happened.

AccorHotels certified review
Philip R. Business - 19/07/2017
« Mr »

I received an extremely frosty welcome by a young receptionist.

AccorHotels certified review
Anonymous Business - 18/07/2017
« Nice, but missed a few things. »

One of the lift doors was audible from our room, which was a little annoying with people returning to their rooms late at night. And there seemed to be an issue with the weight restriction on one of the lifts, which was frustrating when the entire attendees of a conference was trying to use the lifts all at once. Accommodation was nice and updated, and the bed was comfortable. Staff were lovely, professional and efficient - great job.

AccorHotels certified review
Jillian M. Couples - 18/07/2017

Room was nice and clean.reception staff very nice and helpful.

AccorHotels certified review
Danny W. Business - 18/07/2017
« Comfortable  »

Good location, friendly, efficient staff.

AccorHotels certified review
Anonymous Business - 18/07/2017
« Average »

Lock in bathroom failed locked my wife in bathroom,flux light in bathroom flicking needed to be replaced,no sound on TVs had to be fixed.not many staff in restaurant to assist at breakfast.

AccorHotels certified review
Anonymous Solo - 17/07/2017

Clean,tidy and well set out room. Staff were approachable,kind and helpful. Overall great experience.

AccorHotels certified review
Anonymous Business - 17/07/2017

Was a little noisy as there was an event in one of the nights so the hotel was full. I also received a bottle of red wine in my room which was lovely except I only drink white wine.

AccorHotels certified review
Anonymous Business - 17/07/2017
« Clean tidy room, easy parking »

Room was nice and clean, good entertainment etc. Only negative I can raise was the time it took to book in, there were not enough staff.

AccorHotels certified review
Mark Business - 17/07/2017
« Mark Chapman »

Friendly staff - nothing a problem. Comfortable, if slightly small rooms.

AccorHotels certified review
Kelvin O. Business - 17/07/2017

Always enjoy staying at Mecure St Georges Square . Service second none. Staff always friendly and helpful

AccorHotels certified review
Anonymous Families - 17/07/2017
« Checkin visa deposit still waiting for refund nearly 2wks »

Could you pls refund my $100 visa deposit

AccorHotels certified review
Dale P. Business - 17/07/2017
« Loved the stay. Delightful staff »

Very pleasant. Pleasant checkin. Nice room, excellent staff and the position of the hotel on King George Square is awesome

AccorHotels certified review
Michelle Families - 16/07/2017
« A great location, nice rooms »

Nice central location and well sized room for one night stay, valet service was great

AccorHotels certified review
David N. Business - 16/07/2017
« Global Applications Manager »

Efficient, hasstle free

AccorHotels certified review
Clare Families - 16/07/2017
« Great location, comfortable bedding, lovely breakfast. »

Good experience, little noisy on Friday night however.

AccorHotels certified review
Lorene B. Couples - 16/07/2017
« Fantastic for service and location will definitely be staying again. »

Our first time to Brisbane a very bad experience being booked into a motel as a package deal with Peter Pan. On the off chance passing your hotel decided to book in and cut our loses with the motel. Your staff were very welcoming and we stayed for five nights. Fantastic!!!!!!

AccorHotels certified review
Jacki Families - 16/07/2017
« Overall a disappointing stay. »

We had a four night stay for two adults and a 6 year old. The good points were a quick check in and courteous staff at reception and in the restaurant, they were happy to provide change of coins for washing machines and extra towels and help with concierge to park car. The disappointing parts were the over-priced restaurant, it was $50 for two adults and one child for buffet breakfast including the accor club discount (children not free) and $80 for dinner with free check in drinks and accor discount, not something affordable for everyday dining. Next disappointing part was the poor and sloppy housekeeping, cups and mugs not cleaned (no dishwashing liquid for us to wash ourselves), not enough towels for 3 guests on arrival, 2nd day extra towels and toiletries were just dumped onto bed, so had obviously not even been into bathroom! Upon checkout we noticed a very small card hidden under magazine where we could have offered feedback on housekeeping, a bit late for that! Disappointed and will not be staying there again.

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