Hotel - Mercure Brisbane King George Square
Mercure Hotel Mercure Hotel

Mercure Brisbane King George Square

4.0/5 1,159 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BRISBANE AIRPORTS
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Italian
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotelcan enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, a minibar, an in-room safe, and tea and coffee making facilities.

  • 228 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,259 reviews

Our guest reviews for Mercure Brisbane King George Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,159 reviews
Wayne K. Couples - 07/12/2018 AccorHotels certified review

Very good as usual

Fiona Business - 07/12/2018 AccorHotels certified review
« Quick check in, friendly helpful staff and clean comfortable rooms. »

It was great, a minor electrical circut trip was quickly addressed, great service all round.

Kevin C. Couples - 07/12/2018 AccorHotels certified review
« Good »

Great, we like real people at the front desk 24/7.

Stephen T. Business - 07/12/2018 AccorHotels certified review
« December stay »

The overall experience was great, and the staff were very attentive, even to the point of checking me in, when I arrived very early.

Anonymous Business - 06/12/2018 AccorHotels certified review
« Lovely Staff at all levels. »

The staff and the food are exceptional. The staff from the cleaners, restaurant, reception to concierge are delightful and very helpful. The food was lovely - fresh and good variety. The only issue I had is that the room smelt of stale smoke. I am a non smoker so this did put me off a bit. Not sure if someone previously in the room has smoked against the rules or whether workers on the construction side are smoking and the smell is coming into the room. It was cigarette smoke smell and not bush fire smell (I live in the country and well and truly know the difference!).

Jason Business - 06/12/2018 AccorHotels certified review

Great stay feedback would be for a greater choice of pillows in the room found all the choices firm.

Emma F. Families - 06/12/2018 AccorHotels certified review
« So disappointed »

Arrived late 10.30pm to a dirty room, hair all over the bathroom even on the wall tiles, rubbish on the floors. There was not enough towels in the room and had to wait till 11pm for more towels. Being a silver member I expected better, we were also put in a room were workers started at 6am with scrapping and removing bricks. We also stayed before our overseas trip and were charged for a beer that was not used by us, the reception staff did re credit this back but it dose leave the question as to weather the drink was never in the mini bar or was taken by a staff member.

Terence Business - 06/12/2018 AccorHotels certified review
« Plesent »

The staff was great and the room was comfortable and the roof top bar was relaxing

Lorraine H. Couples - 06/12/2018 AccorHotels certified review

very clean and comfortable beds noise with the building going was very noisy from 6.30am

Andrew G. Friends - 05/12/2018 AccorHotels certified review
« No complaints »

Overnight; in and out on short notice. Offered a room without scaffolding. Bonus. $50 overnight car parking was a bit steep.

John W. Couples - 05/12/2018 AccorHotels certified review
« Well located, well maintained and serviced Mercure Hotel. »

Experience was basically satisfactory from check in to check out.

Janet Families - 05/12/2018 AccorHotels certified review
« Great location, friendly staff »

Excellent location - right across from King George Square and close to public transport. Fantastic staff who couldn’t have been more helpful. Comfortable room.

Anonymous Couples - 05/12/2018 AccorHotels certified review
« Average room & staff »

My husband & I were looking forward to a night away but our experience was average. There was a lot of confusion on payment as I mentioned I had a gift card when I checked in & was told to wait till check out. I presumed it was in the system that we were paying that way as the only way I could make a booking was using the card customer line. But the check out lady rushed ahead & took the money from our credit card and was quite rude explaining that there was nothing in the system of the gift card. She voided the payment but it wasn't my responsibility to tell her...it should have been on the file as I mentioned it at check in. I also went into the bar to ask for a cup of ice as it was 38 degrees outside & the lady was very rude & reluctantly gave me some ice. Lastly we were concerned that the workmen would wake us up early Sunday morning but nobody could say when they actually worked. We wanted to avoid construction noise as we live around it daily but very disappointing to arrive & have workmen outside our window. Overall our stay was nothing "special"....more stress, then a relaxing night away.

David M. Families - 05/12/2018 AccorHotels certified review
« Very disappointed with this stay »

We travelled to Brisbane with short notice to attend my niece's funeral after a rather harrowing week watching her die. Whilst we have great praise for the reception staff who were helpful on arrival, we were woken at 6.20am by noise coming from outside the building from the workers who were taking down scaffolding, hammer drilling into the wall of our room, extensive use of their lift. I phoned and spoke to the duty manager who simply apologised and laid the blame on reception staff who "shouldn't have put us in that room." We had arranged a late check out to allow us some time to sleep and recover but alas that wasn't to be. We checked out much earlier than planned and waited for our plane to leave at 8.10pm that night! Whenever we travel to Brisbane, we stay exclusively at the Mercure and have recommended it to our many friends and family who, in turn, have stayed with you. I doubt that they would continue to do so given the experience we had with you on this stay!!!!!!

Kris M. Friends - 05/12/2018 AccorHotels certified review
« Great trip! »

Came down for a concert at Riverstage, was treated by a lovely receptionist who got us checked in very efficiently. Made our welcome a good one!

Couples - 05/12/2018 TripAdvisor review
« Mecure KGS ticked all the boxes. »

During our two night stay, we found the staff very helpful at all times. A clean room, comfortable bed, well equipped gym, roof-top pool, great meals (especially the perfect breakfast omelette) and all at a reasonable price!

Our hotel has responded to the review
Our hotel has responded to the review

That is great to hear davecB3870ZY, I hope we see you again soon :-)

Leonard B. Business - 04/12/2018 AccorHotels certified review
« Ok »

Very friendly but problem with room and noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard, Thank you for taking the time to provide this feedback. Feedback such as this, allows us to continuously improve both our facilities and our service. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Dijana Couples - 04/12/2018 AccorHotels certified review
« Night 2 better than night 1 »

We were put into the wrong room and then got woken up at 6am on a Saturday to constant construction work. Was not happy at all. However once we got moved to a different room our stay was very good. The staff were very nice as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dijana, Thank you for taking the time to provide this feedback. Feedback such as this, allows us to continuously improve both our facilities and our service. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Jacqueline G. Couples - 04/12/2018 AccorHotels certified review

An absolute pleasure

Kim F. Couples - 04/12/2018 AccorHotels certified review
« Lovely - great staff with wonderful experience »

very helpful staff and lovely meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, We very much appreciate your comments regarding your stay at the Mercure Brisbane King George Square. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Lewis - Rooms Division Manager

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