Hotel - Pullman Quay Grand Sydney Harbour
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Pullman Hotel

Pullman Quay Grand Sydney Harbour Hotel

61 Macquarie Street 
2000  Sydney
AUSTRALIA

1,451 reviews
TripAdvisor Rating Based on 1,451 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Providing luxury all-suite accommodation in the heart of Sydney, Pullman Quay Grand Sydney Harbour features a range of one and two bedroom suites with views overlooking the picturesque Royal Botanical Gardens or the vibrant Sydney Harbour and Circular Quay. Guests staying at this remarkable Sydney hotel can enjoy a range of superb accommodation facilities, including a fully equipped kitchen, a separate living and dining area, a private balcony, a luxurious bathroom with spa bath, internet and a work desk.

  • 67 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Air-conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,341 reviews

Our guest reviews for Pullman Quay Grand Sydney Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,451 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 16/09/2017
« Location Location! »

The Pullman Quay Grand Sydney Harbour overlooks Circular Quay ferry terminal, the cruise ship terminal and the Harbour Bridge. It is on the same Quay as the Opera House. The location is fantastic for Harbour cruises and trains and a relatively short walk to the Rocks area. We enjoyed the a la carte breakfast and dinner in the restaurant which also has great views from level 2. The bar is on level 3 with great areas for groups and couples. This is a great hotel for a 'special reason' stay.

AccorHotels certified review
Vico Families - 14/09/2017
« perfect night away with the family »

On arrival we received the guest of the day prize which was a movie for our two girls, sweets galore in the room and some fun toys for the pool. The girls were so excited and felt very special.

AccorHotels certified review
Drew R. Families - 14/09/2017
« Professional staff and very tidy premises »

smooth and easy

AccorHotels certified review
Steve B. Couples - 14/09/2017
« Staff good to see familiar faces »

No problems, just good to see familiar faces behind the counters.

AccorHotels certified review
Peter Families - 13/09/2017
« Pleasant »

After a long drive to attend an event at the Opera House - we were hoping for a relaxing afternoon in the room.Unfortunately the building next door was being demolished and there was a massive 'scraping' noise occasionally through the wall. Initially we had no idea what this noise was - it was quite frightening. I rang the reception and they explained the demolition in progress and the noise would stop at around 5pm. Fortunately the noise did stop and the remainder of the stay was quite pleasant.

AccorHotels certified review
Brian K. Families - 13/09/2017
« Lovely Venue »

Effortless

AccorHotels certified review
Leesa Families - 12/09/2017
« Great room , Clean, looked after treated extremely well by all staff members, Great service. »

Great room , Clean, looked after treated extremely well by all staff members, Great service.

AccorHotels certified review
P V. R. Couples - 11/09/2017

Location & staff are always great. Q dinning could improve their food. Everything was as we would expect, having stayed there on numerous occasions.

AccorHotels certified review
Michael K. Couples - 11/09/2017
« Mr Mike K. »

The view was beautiful but we did find the service very poor Firstly we arrived in our room as planned at 3pm and waited until 3.45 for the preordered champagne, chocolate and cheese platter When we had breakfast the next morning we were being overlooked by staff until I asked " are we ever going to be served?" I feel that when you pay a fairly high tariff one would expect a higher level of service Thank you

AccorHotels certified review
Jevans Families - 11/09/2017
« Wonderful location and service »

My family and I enjoyed a wonderful weekend in Sydney at the Pullman. Great service and great location central to everything.

AccorHotels certified review
Jane A. Families - 11/09/2017
« Very enjoyable & comfortable. »

The room, view & service from the hotel & concierge staff was excellent! The hotel is lovely & in a great locattion. I stayed with my 2 young boys & they loved the view of the bridge & all the boats as well as the spa, the one thing that let the trip down though was breakfast. We waited for over an hour to get our food & with 2 young kids this was a challenging wait! We were told they were under staffed but many guests that Monday morning were left waiting for an unacceptable amount of time for coffees & food?

AccorHotels certified review
Leslie M. Couples - 10/09/2017
« Serene and spacious apartment with hotel services at your finger tips »

Such a pleasure to be greeted by warm and friendly staff. Walk into a spacious living seperate bedroom with views of the Hyde park or my favourite side, Circular Quay. The space is private and quiet with the option of only a few footsteps to fine dining and the city buzz. Always feel rejuvenated after a stay at the Pullman Quay Grand.

AccorHotels certified review
Joan Friends - 10/09/2017
« Obliging and friendly staff »

To start with I was allocated a substandard room but this was rectified promptly the next day for which I was grateful and impressed with the speed this was carried out. Breakfast was complimentary, the staff were attentive however the cooked breakfast particularly the eggs, omelettes and scrambled eggs were not up to a standard I would expect at this hotel.

AccorHotels certified review
Mick B. Couples - 10/09/2017
« Great views »

Good service, what you would expect from Pullman

AccorHotels certified review
Terese H. Families - 09/09/2017
« Wonderful family getaway »

Quay Grand is our favourite property and it never fails to reinforce it's place on the top of our list. From the wonderful friendly staff, to the clean rooms and unbeatable views. We always have an amazing time.

AccorHotels certified review
Kerry H. Couples - 09/09/2017
« Kez »

absolutely amazing, we loved every minute of it. we were given early check in and late checkout to 1:00 pm. a 5 star apartment with magnificient views. the breakfast was superb.

AccorHotels certified review
Shaun C. Couples - 09/09/2017
« Was great »

Good service great location

TripAdvisor review
Liz C Couples - 08/09/2017
« Bliss »

Without doubt the best location to see Sydney being right on Circular Quay. Suites are older but still wonderfully comfortable and well designed. Pullman staff are always superb with impeccable manners. Restaurant and Bar both have magnificent views and in room dining is a treat with your own private balcony.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz C, thank you so much for your wonderful feedback. It is such a pleasure to hear that you had a wonderful time with us and enjoyed our comfortable suites. We strive to provide a superior experience and feedback like yours serves as amazing feedback to the whole team. Thank you again for sharing and we certainly do look forward to welcoming you back again on your next trip to Sydney. Kind regards, Sam Panetta General Manager

AccorHotels certified review
Megan C. Couples - 07/09/2017
« Relaxing »

It was relaxing. Great hotel with friendly helpful staff. The hotel itself was very central to a lot of things in Sydney.

AccorHotels certified review
Cory M. Friends - 07/09/2017

The best time if our lives

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