Cairns Harbour Lights 4 stars

Customer review rating 4.3/5 1,642 reviews
Cairns Harbour Lights
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Room 1

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Hotel extras

  • Outdoor pool, gym, sauna and meeting space overlooking the harbour

  • Next door to Cairns Reef Fleet Terminal for all boat departures to the Great Barrier Reef

  • Walking distance to Convention centre and city centre

  • An eclectic mix of restaurants on the Pier within walking distance from the hotel

  • Free internet, cable TV, limited Foxtel Channels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Cairns Harbour Lights

1 Marlin Parade
4870
cairns
australia

Tel: +61740570800

Fax: (+61)7/40570899

Contact email

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :   LAKE STREET

  • By plane

    CAIRNS INTL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2.2km / 1.37 miles

GPS :-16.922424, 145.780256

Our accommodations

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and one, two and three bedro om apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Business Desk
  • Bathroom products
  • Iron

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products
  • Iron

1 Bedroom Apartment 2 Single Beds

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products
  • Iron

1 Bedroom Apartment Trinity

  • Max. number of persons: 4
  • Area: From 60
  • Bathroom products
  • Iron

1 Bedroom Apartment Harbour View

  • Max. number of persons: 3
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products
  • Iron

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 130
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathroom products
  • Iron

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Cairns Harbour Lights

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

1,642 reviews

Very good

Customer review rating 4.3/5

Dennis E. Couples - 13/09/2019 AccorHotels review

All staff very friendly. Unit very clean. Very handy to everything. Check in and out very good.

Dear Dennis, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoyed your stay and found our location handy to everything. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great location and very helpful friendly staff

Customer review rating 4.3/5

Louise S. Solo - 12/09/2019 AccorHotels review

Love the location and have always found the staff very friendly on my stays. Rooms are clean & tidy, like that you supply dressing gowns. Always like to stay in the rooms with Harbour views.

Dear Louise, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoy your stays with us, thank you for your loyalty and for choosing to stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Mr n Mrs Willo L.

Customer review rating 4.3/5

Willo L. Friends - 12/09/2019 AccorHotels review

Your hotel is centrally located to where we need To go. The staff front desk am pm and evening shift very attentive and helpful . The housekeeper is very good always keep Our room clean and make Our bed .

Dear Willo, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoyed your stay and found the team to be very friendly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great, friendly service, excellent location.

Customer review rating 4.3/5

Tam N. Families - 10/09/2019 AccorHotels review

The service from reception to room service is exceptional. The hotel location is very central, just next to the beaches, restaurants and many other attractions.

Dear Tam, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am delighted you enjoyed your stay with us at Cairns Harbour Lights. I am so pleased that you found the service to be exceptional. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Lovely apartment with a good view

Customer review rating 4.3/5

Anonymous Friends - 10/09/2019 AccorHotels review

- apartment was well equipped and spacious - good view of the harbour - good customer service The only downside - we asked for an extra car park (willing to pay the $12 overnight fee) and were advised that there were not enough car parks, however the car park was very obviously bare and the hotel appeared to be almost empty. They could have made an extra $12 out of us however decided to save their carpark for imaginary other guests who needed it. Overall it is a good place to stay, great location, beautiful room with plenty of living room space, kitchen and laundry facilities. I will definitely stay again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoyed your stay. Thank you for letting me know your feedback about not being able to give you an additional space. I am so sorry if this impacted your stay. I understand that the car park may have appeared vacant. Unfortunately we only look after 20 of the available care parks for our 80 rooms, and the remainder are owned by other businesses and residents. We would very much have liked to be able to offer you an additional park. I am so sorry for any inconvenience Thank you again for sharing your experience, and I very much hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

I had a wonderful stay...I wish I could have stayed for a week..

Customer review rating 4.3/5

Christine S. Families - 09/09/2019 AccorHotels review

Great experience.

Dear Christine S, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am delighted you enjoyed your stay, and we wish that you could have stayed for a week also! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

nice apartment, friendly staff

Customer review rating 4.3/5

D H. Couples - 09/09/2019 AccorHotels review

apartment was modern, clean and the staff were very friendly

Dear D h., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoyed your stay, and found your stay to be clean and the team to be friendly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 4.3/5

Nicole Business - 09/09/2019 AccorHotels review

Very pleasant staff, lovely clean room and a great view. Central location, but still quiet.

Dear Nicole, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am delighted you enjoyed your stay and found the team to be pleasant, and enjoyed your view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Always a great place to stay.

Customer review rating 4.3/5

Anthony Business - 08/09/2019 AccorHotels review

Convenient, easy, clean and with friendly staff. Staff listen and take action making for a great relaxed stay.

Dear Anthony, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you found your stay to be clean, convenient and easy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Care free and relaxing.

Customer review rating 4.3/5

Andrea J. Couples - 08/09/2019 AccorHotels review

We found the Harbour Lights clean and well appointed. Great views of both harbour and city. Friendly and helpful . The shower was amazing. Bed was extremely comfortable. Overall a great place to stay. I would gladly recommend, and would defiantly stay again.

Dear Andrea, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Perfect

Customer review rating 4.3/5

Kelly Business - 08/09/2019 AccorHotels review

Perfect. Room and service was above and beyond. Clean and well appointed room with excellent wifi. The staff were always very professional and friendly and only too happy to help with any request.

Dear Kelly, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased that you found your stay to be perfect. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great place to stay highly recommend to others.

Customer review rating 4.3/5

Jason L. Business - 08/09/2019 AccorHotels review

Room was excellent clean tidy and the view although not a waterfront room was still good..

Dear Jason, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Pleasant stay overall spoiled by car exhaust fumes in air conditioner and parking costs.

Customer review rating 4.3/5

Anonymous Friends - 05/09/2019 AccorHotels review

Location is great. Staff and service friendly and helpful. A potentially great stay was marred by exhaust fumes in the air conditioning becoming so bad that the ac had to be turned off and the balcony doors opened for fresh air. The room was on the second floor same floor as the car park. It was reported as feedback to the front desk on the second last day of the stay after the fumes become so bad they were causing sinus problems for both of us staying there. Another issue that started on the third last night was a continual tapping heard in the bathroom that seemed to come from the ac plant. It was not reported as it could not be heard outside the bathroom when the door was shut. The other issue was an additional charge for car parking. This had been now been addressed. However the rate of $25 per night is excessive.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Pleasant and unproblematic stay

Customer review rating 4.3/5

Anonymous Families - 04/09/2019 AccorHotels review

Size and facilities of room with kitchenette and separate bathroom was pleasingly as expected. Some minor maintenance needs to occur - broken chair, faulty power point, leaking shower. But very generous with linen and room service was efficient.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. Thank you for letting me know about the maintenance problems in your room. I will investigate these with the team. I very much hope that this did not impact your stay. My sincere apologies. Thank you again for sharing your experience, and I very much hope we have the opportunity to welcome you back again in the future. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Fine

Customer review rating 4.3/5

Suzi C. Families - 04/09/2019 AccorHotels review

Service from Clint at recepton was exceptional, particularly in relation to the lack of car spaces available to hotel guests. Clint went out of his way to assist an out-of-towner find a car par. I did the AC in our room did not appear to be functioning adequately.

Dear Suzi, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased that Clint was able to assist you with your parking, I will be sure to share this with him. Thank you also for letting me know about your air conditioning I will investigate this with the team. Thank you for letting me know. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great position however no Restaurant.

Customer review rating 4.3/5

Catherine M. Friends - 04/09/2019 AccorHotels review

One hour early checkin was appreciated. Spacious, comfortable 2 bedroom apartment (2 couples) however bed made us roll into the centre which was not comfortable. Booked this while the Accor Winter Deal was going however no breakfast available. Complimentary drink given in a bottle to take to room as no bar. ☹️ Used our 2 x Accor Plus Membership cards for a lovely breakfast at Tamarind which cost $70. Pool not in operation but was told we could use the Cairns Reef Casino or Cairns Pulman’s pool. Why could we not have had $1 breakfast there too?

Dear Catherine, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. Thank you for taking the time to share your feedback. I am so sorry that we were unable to offer the $1 breakfast, I wish more than anything that we had a restaurant or bar. Please accept my sincere apologies that this impacted your stay. I am so sorry also that your bed was not comfortable, I will absolutely address this with the team, thank you so much for letting me know. Thank you again for sharing your experience, and I do hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Comfortable location perfect most staff excellent

Customer review rating 4.3/5

Julie K. Friends - 03/09/2019 AccorHotels review

We stayed two separate nights. Had a bit of difficulty with booking in on the second night. Checking inn first night and other assistance excellent

Dear Julie, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am sorry to hear that you had difficulty checking for your second stay. If there are any further details you would like to share with me, I would very much like to follow up with the team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

Great Location Great Hotel Great Stay

Customer review rating 4.3/5

Susan M. Business - 03/09/2019 AccorHotels review

The whole process was easy all fell into place no issues.

Dear Susan, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. I am so pleased you found your experience of staying with us easy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

On the esplanade

Customer review rating 4.3/5

Pen G. Couples - 03/09/2019 AccorHotels review

We have stayed at Cairns Harbour Lights several times. Each time was comfortable, clean rooms, and great views. Reception staff were helpful and friendly.

Dear Pen, Thank you for continuing to choose to stay with us at Cairns Harbour Lights Hotel. I am so pleased you enjoyed your time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…

On arrival, meeting the desk clerk, Clint I think was his name, everything was fine.

Customer review rating 4.3/5

Stephen G. Families - 03/09/2019 AccorHotels review

The rooms were clean & tidy, everything was ok.

Dear Stephen, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager T. +6… M. +61 4 03… E. h8…
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