Hotel - Cairns Harbour Lights
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Cairns Harbour Lights

4.0/5 842 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying, Nearby)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and one, two and three bedroom apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

  • 84 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

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4.3/5 AccorHotels Rating 1,119 reviews

Our guest reviews for Cairns Harbour Lights

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 842 reviews
Anonymous Couples - 07/07/2018 AccorHotels certified review
« Stay good overall »

This was our second stay at Cairns lights, we had a problem with very noisy air conditioning that we mentioned to the receptionist but nothing was followed up, noise was excessive and made it hard to sleep too hot in room to leave air con turned off. Otherwise staff that we dealt with were friendly and helpful. Great location and outlook from the rooms would come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siusann M., Thank you for your feedback. I am sorry to hear about the noisy air conditioning, we will certainly investigate and ensure it is addressed. I am glad you enjoyed the rest of your stay, and we look forward to welcome you back. Sincerely, Adriette

Alfie P. Business - 06/07/2018 AccorHotels certified review
« Pleasant and comfortable, staff were very obliging and responsive. »

I was their for work and found my stay was pleasant and enjoyed the stay. Room was comforatble, staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Alfie. I appreciate all the hard work you and Penny have done and the dedication and commitment you have shown. I would have no hesitation in recommending In Design International to any of my colleagues. I hope next time we see you, it is for holidays. Sincerely, Adriette

Helen J. Friends - 05/07/2018 AccorHotels certified review
« Wonderful spot »

Wonderful spot in Cairns to stay. Lots of restaurants near and it was lovely to look out to the Harbour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you for your wonderful feedback. I am glad you enjoyed your stay and we hope to welcome you back soon. Sincerely, Adriette

Mr P. R. H. A. M. D. P. R. Couples - 03/07/2018 AccorHotels certified review
« enjoyable and due to mrs diane patricia H.'s physical limitations had previously requested a bath over shower. »

great experience over all enjoying cairns with cruises and meal domains but limited information as likes of postal and banking domains also entertaining in in cairns information concerning such would make this field more ideal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for sharing your experience. I am glad you enjoyed your stay and I appreciate your suggestions regarding more information. I will certainly review the possibility of an information booklet to make it more accessible to our guests. I look forward to welcome you back soon, Sincerely, Adriette

Couples - 03/07/2018 TripAdvisor review
« Room with a view »

Wonderful stay at this beautifully located hotel. Lovely location and our room was changed to a sea view by the Front of House lady Jo. Had stayed at the Hilton across the road last time in Cairns; we so preferred the Harbour Lights - comfy and warm atmosphere. Thks for a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. I will definitely pass it onto the team, and we look forward to welcome you back soon. Kind Regards,

Family - 02/07/2018 TripAdvisor review
« Wonderful stay »

This hotel is certainly well named, right at Cairns Harbour. Staff were very courteous, accommodation roomy and comfortable with fully equipped kitchen. No restaurant on site, but there are many choices which are quite close.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you oziwarren for your great feedback. I am glad you enjoyed your stay and I look forward to welcome you back soon. Kind Regards,

Friends getaway - 28/06/2018 TripAdvisor review
« Great Location »

Very Central and very comfortable and quiet. We had a refurbished room which was just perfect. The hotel was full but not noticeable. No many car spaces to park underneath so lucky to get one. The staff were very friendly and helpful and so easy to get to walk along the boardwalk on the pier.

Our hotel has responded to the review
Our hotel has responded to the review

Hi David, Thank you for your feedback. I am glad you enjoyed your stay and we hope to welcome you back soon. Kind Regards,

Anonymous Friends - 27/06/2018 AccorHotels certified review
« Great location »

Great location. Good Customer services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Karenh Business - 26/06/2018 AccorHotels certified review
« Enjoyable stay »

I have stayed here several times for work and have thoroughly enjoyed each occasion. Right on the water front with several cafes and restaurants within walking distance, the casino across the road if desired and large well appointed rooms with every amenity. Highly Recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you for your loyalty to Cairns Harbour Lights Karen. We look forward to welcome you back soon. Sincerely, Adriette

Anonymous Business - 26/06/2018 AccorHotels certified review
« Good »

Fine but no easy dining options for breakfast chargeback provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annabel, Thank you for sharing your feedback. I am sorry to hear that you only felt like a number, as we certainly pride ourselves on connecting with all our guests and making them feel welcome. I will investigate and ensure we deliver on this promise consistently. I hope to welcome you back soon, Sincerely, Adriette

Anonymous Families - 24/06/2018 AccorHotels certified review
« First class accommodation with friendly and helpful staff to match. »

The very definition of "Stress free Holiday" ; what could be better?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth, Thank you for your great feedback. I will definitely share it with the team, and absolutely fantastic to hear you had a stress free holiday. We look forward to welcome you back during your next visit to Cairns. Sincerely, Adriette

Deborah W. Business - 20/06/2018 AccorHotels certified review
« Company Director »

Staff were extremely pleasant, I got upgraded to a room with a magnificent view! Everything for my stay was spot on. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, Thank you for your great feedback. I am glad you enjoyed your stay and we look forward to welcome you back again. Sincerely, Adriette

Couples - 20/06/2018 TripAdvisor review
« Great place to stay »

Really enjoyed the stay. Comfortable bed, well appointed accommodation and large rooms. The location is great for eating and seeing the sites. The staff at the front desk are helpful and always there when you need them.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Jeffrey for sharing your experience. I am glad you enjoyed your stay and hopefully we'll see you back in Cairns soon. Kind Regards,

Michael D. Business - 17/06/2018 AccorHotels certified review
« Quality establishment with declining service levels »

Have stayed at the establishment on multiple occasions over the past few years. Premium location, wonderful views with high quality fittings. Service levels however have been declining over the past few months, on current visit unit failed to receive daily servicing and there was an issue with hot water system where maximum hot temperature in bathroom was lukewarm at best. Previous stay in February resulted in ongoing issues with wifi and either no or terrible television reception in bedroom. On what has been my favourite preferred choice of accomodation when staying in Cairns I would now be open to staying elsewhere for the week when my next quarterly work visit occurs (which would never have occurred previously).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael D., It is certainly very disappointing to hear about your experience. All of the concerns you have raised is certainly easily rectified and I will follow up with the team to ensure these matters are addressed in an appropriate and timely manner. We appreciate your loyalty, and I hope you will give us another chance to better serve you. Sincerely, Adriette

Robert &. G. Couples - 16/06/2018 AccorHotels certified review
« Great Location. »

Staff very pleasant and provided information as required. Hotel is clean and close to Restaurants and easy walking distance to shops. Good view from balcony. Room was bright, modern, well furnished and comfortable, Only fault was very!!! noisy air conditioner, and water under the shower door (even after being attended to) - was quite difficul to put shower head in a good position :) Would ceetainly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for your great feedback. I will certainly share it with the hotel team. We are also in the process of finding a better solution for the shower doors, and will have that hopefully resolved soon. We look forward to welcome you back, Sincerely, Adriette

Brian Couples - 13/06/2018 AccorHotels certified review
« Beautiful apartment and service at a number 1 location for convenience to everything »

Booked 5 days for my wifes 50th. Complimentary wine on arrival. Amazing apartment with inlet views. So handy to everything. Modern and well appointed apartment. Unfortunately father was unwell and later passed away cutting our trip short. Hotel was very helpful and understanding and refunded the remaining days that we had paid for. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for your feedback. I am glad we could assist you in a very difficult time for you and your family. We look forward to welcome you back soon at a later time when things have settled. Sincerely, Adriette

Nicole S. Business - 11/06/2018 AccorHotels certified review
« Mrs Nicole S. »

Helpful staff, great rooms and convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole S., Thank you for sharing your feedback. I will certainly pass it onto the hotel team, and we look forward to welcome you back soon. Sincerely, Adriette

Megan Business - 11/06/2018 AccorHotels certified review
« okay »

The room was clean, staff were friendly and accommodating. We did have a part of our ceiling that was lifting, because of aircon or wind??? This kept myself and my room mate awake for some time during the night. We ended up having to close the internal bedroom door at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maegan Thank you for sharing your experience. I am sorry to hear that you experienced a maintenance issue during your stay. I will ensure our maintenance team inspect the room and fix the ceiling as we certainly do not want the noise to continue. Thank you for giving us the opportunity to improve, and I hope we can welcome you back soon. Sincerely, Adriette

Anonymous Business - 09/06/2018 AccorHotels certified review
« Great spot in Cairns »

Really enjoyable. Great room and facilities. Fabulous location. Can’t wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Donna B. Families - 05/06/2018 AccorHotels certified review
« disappointed compared to other times we have stayed »

Unfortunately the Foxtel was not working (I reported many times). I felt that the room although spacious was very bland. It felt like a motel room. Previously we had stayed in your 3 bedroom apartments and they had much better decor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, Thank you for taking the time to tell us about your experience at the Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I know the maintenance team called a technician out for the foxtel problem in that room and it was unfortunately determined to be a much bigger problem, and we are still in the process of fixing it. I apologise again for the inconvenience it has caused. I hope you will give us another chance to better serve you next time. Sincerely, Adriette

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