Hotel - Cairns Harbour Lights
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Cairns Harbour Lights

4.0/5 880 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
  • Bicycles rental  (Nearby)

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and one, two and three bedroom apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

  • 84 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating 1,233 reviews

Our guest reviews for Cairns Harbour Lights

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 880 reviews
Couples - 10/11/2018 TripAdvisor review
« Great Location »

Stayed in a 1 bedroom mini apartment for 5 nights on the second floor Room 215. Nice view from the balcony, air-con worked well, small bathroom but was adequate. Room serviced daily and toiletries provided daily. Loved the location, We could walk in to the town, and the marina a short walk. Plenty of eateries to choose from close by also.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you MargE108 for your feedback. I am glad you enjoyed your stay and we look forward to welcome you back soon. Kind Regards,

Anonymous Business - 08/11/2018 AccorHotels certified review
« Comfortable with great service »

Really good customer service. My initial room air conditioner broke down and a new room was made available within minutes.

Anonymous Business - 07/11/2018 AccorHotels certified review
« Comfortable, good shower, lots off space and beer effective air con. »

Easy, comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith M., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

F C. Couples - 04/11/2018 AccorHotels certified review
« Excellent accommodation and service »

Accommodation was to a high level, and the service was excellent. Bed extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack & Fiona C., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Anonymous Business - 29/10/2018 AccorHotels certified review
« Very average »

The room was musty and smelly. I asked to be moved to another room and when the receptionist and I walked into the other room, it too was musty- which she acknowledged. It wasn't worth moving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer S., Thank you for taking the time to tell us about your experience at the Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette

Wayne O. Business - 29/10/2018 AccorHotels certified review
« Comfortable Rooms »

Rooms are well contained and very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Kathleen M. Business - 28/10/2018 AccorHotels certified review
« The hotel brands itself as an apartment hotel »

All branding of the hotel, including the sign out the front of the hotel brands it as an apartment hotel. When booking, there is an assumption that when booking the Studio it is a studio apartment not a hotel room. This is extremely misleading. As I travel for business extensively, I alway book an apartment, as I do not consistantly want to eat at restuarants and takeway. This option was taken away from me when I booked with Harbour Lights. The Studio was nothing more than a 21/2 rated hotel room for a pitiful excuse for a desk and television bolted to the ceiling like a prison television. I contact reception to see if I were able to get an upgrade and was told they would contact me back.......after no contact, I went down as asked at reception and was finally told they were book out for the night but would have something available the next night.....I received no information or contact regarding this. Rename your hotel rooms so there is no misunderstanding of what you are going to get when you check in. I will never stay at this hotel again and will do everything to have it removed from Defence (Government) Accommodation bookings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen M., Thank you for taking the time to tell us about your experience at the Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have already started to investigate the possibility of changing the room name to hotel room, as I completely understand your frustration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette

Nick Business - 28/10/2018 AccorHotels certified review
« Nice »

Great staff and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Nick for your feedback. I will certainly make a note on your profile to ensure a room with block out curtains is allocated to you every time you stay. We appreciate your loyalty and we look forward to welcome you back. Sincerely, Adriette

Gaye H. Business - 26/10/2018 AccorHotels certified review
« Enjoyable »

Traveling for work, the location was great. The room was perfect, plenty of space and well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaye H., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Robyn Couples - 22/10/2018 AccorHotels certified review
« Great location »

We had a lovely relaxing holiday at Harbour Lights. The reception staff were very friendly and helpful and I appreciated the loan of an umbrella when it started raining one morning. The location is excellent close to the marina, restaurants and the casino. The 1 bedroom apartment was very spacious and comfortable and had everything we needed. We ate out everynight but it was good to have a kitchen where we could have prepared meals if we chose. An unexpected bonus was having the room serviced each day. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn G., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Ian Couples - 21/10/2018 AccorHotels certified review
« Unforgettable holiday in Cairns »

Quick and friendly check in, rooms were big and comfortable, location perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian & Andrea H., Thank you for your great feedback. I will certainly pass it onto the hotel team. We hope to welcome you back soon during your next visit to Cairns. Sincerely, Adriette

David Business - 21/10/2018 AccorHotels certified review
« Professional with no delays »

As a business stay it was like an oasis away from the daily grind of the work visit . Always looking forward to getting back to the hotel . The position is priceless

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Thank you for your feedback. It is always a pleasure to welcome you back and we look forward to many more visits. Thank you for your continuous loyalty to Cairns Harbour Lights. Sincerely, Adriette

B A. Business - 21/10/2018 AccorHotels certified review
« very enjoyable »

Great check in Room well set out and comfortable Bed needs to be turned over No Noise from my surrounds and from outside Great place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette A., Thank you for your great feedback. It is great to hear you enjoyed your stay and we look forward to welcome you back soon. Sincerely, Adriette

Anonymous Business - 19/10/2018 AccorHotels certified review

Very good experience and staffs too much friendly. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amarinder & Rishu S., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Shane L. Business - 15/10/2018 AccorHotels certified review

Very good service from the front desk through to the cleaners

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane l., Thank you for your great feedback. I will certainly pass your feedback on to the team. We look forward to welcome you back. Sincerely, Adriette

Anonymous Families - 15/10/2018 AccorHotels certified review
« Quite nice but some disappointments »

Your front of house staff are lovely, however we found the beds soft and uncomfortable, our shower leaked badly and we were given one towel each which is inadequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucinda, Thank you for taking the time to tell us about your experience at the Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will be coaching and mentoring the duty manager to ensure all guests feel welcome and is treated in the same manner than all others guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette

Ann Families - 10/10/2018 AccorHotels certified review
« Very comfortable stay »

We loved our 1 bedroom apartment and it’s great location and view. Wish we had been staying longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann, Thank you for your great feedback and I will certainly pass it onto the team. I am glad you enjoyed your stay and we look forward to welcome you back during your next visit to Cairns. Sincerely, Adriette

Nathan Business - 08/10/2018 AccorHotels certified review
« the staff were very helpfull and made a real difference to our trip »

better than expected- we were able to use some of the facilities after check out which was very helpful to us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan B., We very much appreciate your comments regarding your stay at the Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Anonymous Business - 07/10/2018 AccorHotels certified review
« Business Trip »

As always amazing service especially from Sharon and Bella. They were very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Jenny, for your continuous loyalty. I will pass your feedback onto Bella and Sharon. Sincerely, Adriette

Anonymous Business - 07/10/2018 AccorHotels certified review

The front desk staff on check in were fantastic. However I feel the rooms were not of 4.5 star standard in comparison to other Accor properties I have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy B., Thank you for sharing your experience and I am glad you enjoyed your stay overall. Sincerely, Adriette

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