Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,513 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,516 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,513 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
gkendrick1965 Couples - 18/03/2019 TripAdvisor review
« Wonderful hotel with amazing staff in a perfect position. »

We had the most wonderful stay here. The rooms are huge with amazing comfortable beds. Breakfast was simply fantastic with so much choice you'll need to spend loads of time there. Location is fantastic, just a 5 minute walk to the harbour and 2 mins from shops and restaurants. Staff are amazing and cannot do enough for you. I would not stay anywhere else!

Our hotel has responded to the review
Our hotel has responded to the review

Dear gkendrick1965, Thank you so much for your kind words and such a great review. We are truly pleased to read that you had such an enjoyable stay and really enjoyed the comfort of our rooms. I will share your great feedback with the culinary team about breakfast as this will surely put a big smile on their faces that you enjoyed our offerings. We are so pleased to also read that we are your preferred choice when staying in Cairns and we look forward to the opportunity to welcome you back again for another memorable stay. Kind Regards, Janelle Ward Guest Experience Manager

Cath Couples - 15/03/2019 AccorHotels certified review
« Awesome, could not have been better »

I booked this hotel for my parents as it was my Dad’s Birthday. The hotel team went above my expectations to make their stay exceptional. Champagne, chocolates, balloons and a room upgrade. Thank you so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cath, Thank you for your time in providing us with your review of your recent stay at Pullman Cairns International. We are delighted that your experience with us was a memorable one and we were so pleased that you had a great time celebrating your Dad's birthday and that we assisted with making this a great celebration. We look forward to welcoming you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Carole V. Couples - 14/03/2019 AccorHotels certified review
« Delightful stay »

We really enjoyed this stay. We liked the feel of this hotel, the outside and lobby design and beautifully appointed room and bathroom. It all felt spacious and welcoming. And we had a lovely view of the water if we looked the right direction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Laurel C. Friends - 14/03/2019 AccorHotels certified review
« Extremely friendly, helpful staff »

Apart from the hotel itself and the room being wonderful. I want to take this time to thank several (lots actually) of staff that were friendly and helpful during my stay; especially as I had the dilemma of leaving my wallet behind in Brisbane on my flight up from Melbourne. I made sure to take note of all the names and hopefully I haven't left anyone out. Jovan, Zeb & Kalyra at reception; Daniel and Kellie at the restaurant; all the bar staff; even Joe/Joseph the electrical/handyman was helpful and friendly. Not often you stay in a hotel where virtually 100% of the staff are so lovely. I will be definitely recommended the Pullman International to my friends/family and anyone who asks for a recommendation for accommodation in Cairns!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurel We are delighted to hear the team was able to create a "Memorable Experience" for you and your comments have put an even bigger smile on the faces of the team. I will ensure the members you have listed are recognized and rewarded for their personal efforts. Thank you for taking the time to provide us with your great feedback and We would love to welcome you back to the hotel so we hope to see you again soon. Kind Regards Janelle Ward Guest Experience Manager

N L. Friends - 14/03/2019 AccorHotels certified review
« Meet all expectations »

The beds were super comfy Pool area and spa were lovely Staff were very helpful and friendly Buffet breakfast was amazing I plan to stay again at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear N L., Thank you for taking the time to share your feedback. We also hope to welcome you back to our hotel very soon! Kind Regards Janelle Ward Guest Experience Manager

Rex Couples - 14/03/2019 AccorHotels certified review
« Great place to stay »

The room was beautiful as was the view I could not fault the staff at check in, in the resturant, and at checkout

Couples - 14/03/2019 TripAdvisor review
« Stay in Pullman Cairns »

Check in ,no waiting, Tim was very friendly and efficient. To have a cold bottle of wine waiting for us after a long trip was great. Room and view was first class. Dinner, service and food very good.Breakfast buffet selection good but food temperature was only warm.Late check out was appreciated. All done in a friendly manner. Next time in Carirns we will again stay in the Pullman .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sightseer58627763140, Thank you for your time in reviewing your stay here with us at the Pullman Cairns International. We very much appreciate your feedback and I will share with the culinary team your comments about a great dinner as well as raising your feedback about the buffet being warm. I am delighted that our Hotel was an enjoyable stay for you and thank you for the 5* rating. We truly hope that you will be able to visit us again in the future. Warm Regards, Janelle Ward Guests Experience Manager

Jane M. Solo - 13/03/2019 AccorHotels certified review
« I was treated like a queen...... nothing was too much trouble for anyone »

In every situation within your hotel I was treated will respect, decorum and felt truly valued

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Colleen M. Solo - 13/03/2019 AccorHotels certified review

My stay was very comfortable. I used online check-in, so it was fast, the staff were friendly and helpful, the room was clean and had everything I needed. Breakfast was great and valet parking made travel easy and convenient. Hotel is handy to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colleen, Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about our staff and also that breakfast was great. We will be happy to host you at Pullman Cairns International and we look forward to welcoming you back soon. Kind Regards Janelle Ward Guest Experience Manager

Ched Couples - 12/03/2019 AccorHotels certified review
« Excellent stay with very helpful staff »

A very nice stay at this hotel, very comfortable and spacious room. Excellent service with all staff happy to help. An enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ched, Thank you for your time in providing us with your review of your recent stay at Pullman Cairns International. We are delighted that our experience with us was a memorable one and look forward to welcoming you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Solo - 12/03/2019 AccorHotels certified review
« Very nice hotel and great location »

Room and view were nice. Staff extremely professional and helpful. It would have been nice to get breakfast included with the upgraded package though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We have noted that you would like a breakfast inclusion rate for your stay so please feel free to add this at the time of check in and you can enjoy this at a discounted rate. We can also see that you are a Le Club member so we can happily also provide our full buffet at a discounted rate for you when you stay again. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. a Kind Regards Janelle Ward Guest Experience Manager

Mara R. Friends - 11/03/2019 AccorHotels certified review
« An affordable getaway in a quality establishment »

The rooms are very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mara R., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 11/03/2019 AccorHotels certified review
« Lovely staff with a warm welcome, great food and bar service. »

My stay was very comfortable and relaxed. The staff make you feel welcome straight away and everything I asked about was answered with a generous smile. The rooms are well appointed with everything you need. Would thoroughly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about our staff and especially that you had some great service at our bar. We will be happy to host you at Pullman Cairns International and we look forward to welcoming you back soon. Warm Regards, Janelle Ward Guests Experience Manager

Paula E. Couples - 10/03/2019 AccorHotels certified review
« Great »

As per usual, we were treated wonderfully.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, Thank you for taking the time to share your feedback. We were so pleased to see that you had such an enjoyable stay. We hope to welcome you back to our hotel very soon! Kind Regards Janelle Ward Guest Experience Manager

David H. Business - 07/03/2019 AccorHotels certified review
« Really nice hotel and in a great location »

I attended a conference in the hotel, and thought the venue was top class. From the accommodation to the food and beverage and the conference venue, I couldn't fault it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you so much for this lovely review of your recent stay at Pullman Cairns International. I am delighted to hear of your great experience with our team service as well as sucessful conference. Thank you for your comment and will share to the team. We look forward to welcoming you back again soon Kind Regards Janelle Ward Guest Experience Manager

Lee A. Business - 07/03/2019 AccorHotels certified review
« Very comfortable and fantastic customer service from the staff »

Efficient front desk coupled with friendly staff in ALL area including housekeeping meant that the experience was very positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee A., Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about all of our great staff and I will share your comments with the team. We will be happy to host you at Pullman Cairns International again soon. Kind Regards Janelle Ward Guest Experience Manager

Peter J. Couples - 05/03/2019 AccorHotels certified review
« Great service »

Great experience Nice meal Out of the 21 hotels we stayed up touring new Zealand and Australia this was the only hotel who gave us champagne and cake for our honeymoon Thanks your great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We truly appreciate you taking the time to provide us with your positive feedback from your recent stay at Pullman Cairns International. We were so pleased to see that you had a great time and from the whole team at PCI we wish you again a happy honeymoon. We hope that we have the opportunity to welcome you back again in the near future. Kind Regards Janelle Ward Guest Experience Manager

Kim D. Business - 04/03/2019 AccorHotels certified review
« Good facilities, friendly staff »

the hotel is centrally located with good facilities and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for taking the time to provde us with your feedback from your recent stay., We were so pleased to read that you had a great time! We are sorry for the troubles you had with your room keys and please be assured that we are at the early stages of looking at a new system to improve this for our guests. We truly appreciate your feedback and look forward to seeing you again soon! Kind Regards Janelle Ward Guest Experience Manager

Elizabeth B. Families - 04/03/2019 AccorHotels certified review
« Very happy with all aspects, especially vallet parking & staff »

Pleasant experience, Staff were very friendly & helpful, rooms were little dated, but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for choosing to stay at Pullman Cairns International. We were pleased to read that you had such a plesant experience and thank you for the kind comments about our staff. We look forward to seeing you again soon. Kind Regards Janelle Ward Guest Experience Manager

Tony M. Business - 04/03/2019 AccorHotels certified review
« Cabin crew Altara Jetstar »

The Pullman Hotel was so run down, which needs a make up. My room was complete dirty and so on. Plus reception desk weren't very helpfully

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are at the very early stages of refurbishment plans and we also will be passing on your feedback about the front desk service to take appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Janelle Ward Guest Experience Manager

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