Pullman Cairns International Hotel 5 stars

TripAdvisor rating 4.0/5 2,576 reviews
Pullman Cairns International
See on a map
+ 26 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Beach and water sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cairns International

17 Abbott Street
4870
cairns
australia

Tel: +61740311300

Fax: (+61)7/40311465

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2km / 1.24 miles

GPS :-16.924157, 145.779124

Currently, close to our hotel

Green Island Ecotourism boat trip, tour

From 01/01/2019 to 31/12/2019

At 283 m

The Cairns Show 2019

From 17/07/2019 to 19/07/2019

At 2.9 km

Cairns to Karumba Bike Ride

From 29/06/2019 to 05/07/2019

At 3.4 km

Ecotourism at Daintree National Park, visit

From 01/01/2019 to 31/12/2019

At 5.8 km

Our accommodations

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

City Mountain View Queen Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

City Mountain View Twin Room

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

City Mountain View King or Twin Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View Queen Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View Twin Room

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View King or Twin Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium City Mountain View King Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium City Mountain View Twin

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium King Harbor View

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium Twin Harbor View

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

Coco's Kitchen + Bar

Type of cuisine: International

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar at Pullman Cairns International is the perfect place to meet friends for a cocktail, unwind after a meeting, or catch up to enjoy the hotel's famous High Tea. Live entertainment every Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 700 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,870 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,576 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A pleasant, well-placed hotel with friendly staff.

TripAdvisor rating 4.0/5

TerenceAU Family - 19/06/2019 TripAdvisor review

Stayed in a Premium Twin Harbour Room (2 adults and 2 children). The room was spacious enough for my family, comfortable beds, functioning bathroom. The hotel itself is certainly showing its age (especially the exterior, corridors and bathrooms), but that doesn't detract very much from the overall experience. There's plenty of room at the outdoor pool, which the kids enjoyed (too cold for me in June). The breakfast buffet ($1 special at the time) was varied enough and ran on an alternating 2-day cycle. Was most impressed with the selection of local kombucha and crispy bacon (separate from the regular bacon; and sorely lacking in Australian hotels and restaurants). Lastly, was very happy with the service at the reception at both check-in and check-out. The staff were very friendly and were happy to help with any questions I had.

Pleasant stay

TripAdvisor rating 4.0/5

Justin C Couples - 19/06/2019 TripAdvisor review

The room at the Pullman is well appointed with the room including chairs and a small table along with computer desk. The staff were all very friendly and helpful with excellent service. The food was very enjoyable.

Exceptional Service ans Staff

TripAdvisor rating 4.0/5

RickyT997 Couples - 19/06/2019 TripAdvisor review

We have a great time staying at this hotel for five nights. Its location is excellent. It deserves five stars because of its exceptional service and staff. Special mention has to be made to Andre the duty manager at reception and Junko at excursion booking counter. Both of them are outstanding and an absolute credit to the hotel. Andre is so considerate and take care of our need when our booked activity delayed the pick up time on our check out day. Junko is so patient to listen to our story and help us to get refund from a diving trip. Because of them my trip to Cairns become memorable and pleasant. I am sure I will come back again when I visit Cairns next time.

Comfortable

Customer review rating 4.4/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Nice rooms, great service, very friendly and helpful staff. Water in the shower was annoying going hot and cold all the time. Great room service breakfast!!

Great

Customer review rating 4.4/5

Andrew T. Families - 17/06/2019 AccorHotels certified review

Pullman is a great place to stay

good

Customer review rating 4.4/5

Barb Business - 17/06/2019 AccorHotels certified review

The room service is terrible. Tried to call the room service once during my stay and it took 15 minutes for someone to answer the phone. I actually had to call from the outside line and go through your operator in order to order food. I ordered the salad and it took 1.5h for food to be delivered, which at that point was nearly 12.40am. I believe that is totally unacceptable.

Accommodation was what I expected

Customer review rating 4.4/5

C. Couples - 17/06/2019 AccorHotels certified review

Staff extremely helpful and friendly especially at check in and check out

convenient

Customer review rating 4.4/5

Anonymous Business - 16/06/2019 AccorHotels certified review

I stayed at this hotel because it was where the conference I was going to was being held. The check in chap was nice but did not ask if I was a member of Accor and I did not realise that this might be helpful. I was given a room that smelt awful as if it was filled with a chemical eg a pesticide or cleaning chemical and there were some dead cockroaches on the bathroom floor when I arrived so I suspect it was pesticide. I needed to have the balcony door open when I was in the room to help me breathe - but in the evening the music was so loud that it permeated through the room, even with the balcony door shut and so I needed to use my own earphones to block out the noise. This awful noise of the band did not stop till very late after 11pm and well past a normal bed time and as I was presenting at the conference this was very very inconvenient and had a significant impact on my work. I found myself unwell with the chemicals and it was fortunate that I brought some asthma medication with me and this helped me manage. Not being able to open the door due to the noise was very problematic and I was not comfortable leaving the door open overnight either. The room temperature was hard to control and the airconditioning unit was quite noisy at night. There was an area of damp damaged wall under the basin that was quite unpleasant to look at when I was sitting in the bath and it appeared quite unhygienic and needs to be it.

Satisfied

Customer review rating 4.4/5

James Families - 16/06/2019 AccorHotels certified review

Very friendly and helpful staff. Rooms were satisfactory but I have had better rooms for less money than this hotel offered.

Very pleasant

Customer review rating 4.4/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Very pleasant

Very happy with every thing

Customer review rating 4.4/5

Susanne G. Friends - 16/06/2019 AccorHotels certified review

I enjoyed my stay certainly was a lovely room and well priced

Dear Susanne, Thank you for your great view of our hotel! We love having locals come and stay with us, and it's always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back again soon! Sincerely, Kind Regards Emma Downes Guest Experience Manager

Mitigated against by unusual room design

Customer review rating 4.4/5

Peter S. L. Business - 16/06/2019 AccorHotels certified review

We were in a room with an extremely unusual room design. A major consequence was it took nearly an hour on the first day to figure out the light switches. even so it was impossible to use the toilet at night without having lights on which disturbed the other occupant of the room. Even the concierge had trouble finding the control for the air conditioning. Access to the bathroom was either totally open or very problematic depending on where you had the moveable walls positioned.

A delightful welcome to the tropics and the lovely city of Cairns.

Customer review rating 4.4/5

Lynne Couples - 16/06/2019 AccorHotels certified review

Our stay at the Pullman Cairns International was wonderful - relaxing and effortless … the ideal start to our holiday 'up north' !

Great stay

Customer review rating 4.4/5

Mick R. Business - 16/06/2019 AccorHotels certified review

I went for a conference. It is a great place to hold a conference.

A luxurious and comfortable stay in the tropics

Customer review rating 4.4/5

Desley B. Business - 16/06/2019 AccorHotels certified review

Extremely happy with my stay at PUllman Cairns for Rural Doctors conference. Appreciated invitation to Managment cocktails on the Wednesday night .Photo : https://share.icloud.com/photos/058NC6rBh6oNf7pkWql-fBp1Q Executive chef very attentive during the whole of the conference and food exceeded expectations. A great place for an event like this and a great place to stay for a holiday one day for me.

old hotel, loudly carpet - wore socks in the room

Customer review rating 4.4/5

Matthew L. Solo - 16/06/2019 AccorHotels certified review

Not impressed. I was moved from a 5 star hotel due to an electrical issue. Noise from the pool bar, Even on the 14th floor was terrible. Room smelt like paint, was old, tired and had mound or stains on the carpet. Not a positive experience - 1970’s 3.5 star hotel in desperate need of an upgrade.

Service and friendly staff

Customer review rating 4.4/5

Mark Business - 16/06/2019 AccorHotels certified review

Interesting place friendly staff good service just a bit quirky?

Lovely Stay

Customer review rating 4.4/5

Brett Couples - 15/06/2019 AccorHotels certified review

The Pullman Cairns International was great, the staff were friendly, definitely nothing was too much trouble, especially the breakfast staff. The room was well designed and comfortable. The hotel was well located, as it was close to restaurants, the water and across the road from the Pullman Casino. We loved the Pullman Cairns International, we just wished we stayed longer.

Dear Mr. N., Thank you for your review and for choosing to stay with us recently! We are so happy to hear everyone was accommodating, I will share your comments with our teams, especially the breakfast service staff! It is always a pleasure to receive positive feedback. I am glad to hear you loved our location (we do too), very central to shops and restaurants, and a short walk to the marina, like you mentioned. Thank you again for sharing your experience, and we hope to welcome you both back to the hotel again soon. Sincerely, Kind Regards Emma Downes Guest Experience Manager

Very nice

Customer review rating 4.4/5

Andrea Business - 15/06/2019 AccorHotels certified review

Pleasant stay. Staff were friendly and accommodating. Room was spacious. Bathroom could do with modernising but was large and functional- I’m not a fan of over the bath showers and shower curtains and water temperature fluctuations occurred. Aircon was cold and I had to turn it off to make room comfortable.

Dear Andrea, Thank you for your review and for staying with us recently! I am so happy to hear you enjoyed your stay, and you found the aircon controls to easy to work. We do have some rooms that feature a separate shower and bath - if requested when booking, we'd love to allocate one for you next time if available so you may experience of one these rooms too. We look forward to welcoming you back again soon! Sincerely, Kind Regards Emma Downes Guest Experience Manager

Okay....

Customer review rating 4.4/5

Anonymous Business - 14/06/2019 AccorHotels certified review

Okay. Nothing bad, nothing great - well except for th breakfast. Was very good.

Dear Helen, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cairns