Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,143 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kaye C. Couples - 10/11/2018 AccorHotels certified review
« Love staying at Pullman Cairns. Saddened by the seafood buffet, compared to previous experiences. »

We were grateful for the upgrade and being chosen as special guests especially as we were using one of our free nights. The staff as always were exceptional in every area. Very important to me because of a medical condition the air conditioning is excellent. The Pullman Cairns is our favorite hotel in Cairns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaye C., Thank you for taking the time to provide us with such a great review form your recent stay. We were so pleased to see that we were able to provide you with an upgrade and that you had a great experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Lewis Guest Experience Manager

Cathy Business - 10/11/2018 AccorHotels certified review
« Comfortable and convenient »

The Pullman international is my favourite place to stay in Cairns. It's comfortable and convenient. Staff are always happy and offer to assist.

Craig Families - 09/11/2018 AccorHotels certified review
« Very enjoyable and welcoming »

From the moment we checked in till the time we left we experience excellent service

Susan S. Couples - 09/11/2018 AccorHotels certified review
« Amazing »

Our 40th anniversary. Great view of Sydney Harbour. Excellent in house, reception and consierge desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Janelle Lewis Guest Experience Manager

Dzikamai M. Business - 09/11/2018 AccorHotels certified review
« A lot can be improved »

I had a beautiful view from my room. Staff were helpful. But the room has not been upgraded in a long time. Surely if people book rooms they expect to come to rooms more appealing and in synch with the status of the hotel and cost. I think my room has seen better times. It’s furniture is peeling off and desperately screaming for revamp. I wouldn’t choose it if I had a chance to view it.

Anonymous Business - 08/11/2018 AccorHotels certified review
« Fairly good but some basic mistakes »

It was fine, I was there for a conference which was convenient. Unfortunately my credit card had a pre-auth taken for my entire stay, even though I had an all charges back to company booking. It then took three calls until someone could identify it, let alone offer to fix it. I was twice told it must be the casino across the road even though I did not stay there or even enter that building. Having worked in hotels myself, and being very aware of how pre-auths are applied and can be cleared, I was disappointed that this happened and took 10 days to clear. Particularly as it was for a card with a very low limit and I subsequently got a overdraw fee.

Debra Couples - 08/11/2018 AccorHotels certified review
« Best stay ever! »

Our experience was amazing. We are Accor members and were awarded Loyalty Member of the Day which upgraded us free to the Presidential Suite. Wow! A beautiful surprise. What a wonderful way to reward your members. The stay was amazing and staff treated us like royalty. (they always do)

Anonymous Business - 08/11/2018 AccorHotels certified review
« soundproofing was terrible »

i could hear the conversations occurring in the next room - at normal volume. As there was a small baby my sleep was extremely disturbed

Anonymous Business - 08/11/2018 AccorHotels certified review
« Love the room and service »

Staff were extremely helpful and friendly

David Business - 07/11/2018 AccorHotels certified review
« Staff friendly and helpful, room very comfortable and well presented. »

Very pleasant, a nice place to stay and the corporate rate makes it very reasonably priced and a much more suitable option than some of the other 'budget' accommodation in Cairns.

Romeo Couples - 07/11/2018 AccorHotels certified review
« all good »

very good staff

Naz Business - 07/11/2018 AccorHotels certified review
« Loved it »

short stay with work but enough time to enjoy the amenities of the property. Best breakfast and pool area!

Jo Business - 07/11/2018 AccorHotels certified review
« Beautiful destination »

Very professional and helpful. Needs to have a specific smoking location off the main road where you can sit and relax and possibly a smoking corner out near the pool

Damon Business - 06/11/2018 AccorHotels certified review
« Excellent location - property and food »

All staff were amazing -- the breakfast buffet was fantastic. Loved the location and lobby area. Rooms were great just a little dated. But overall, amazing experience would confidently keep selling the property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damon, Thank you for taking the time to provide us with your feedback about your recent stay at Pullman Cairns International. we truly appreciate your comments and were pleased to see that you enjoyed so many aspects of the hotel , we look forward to welcoming you back again soon. Kind Regards Janelle Lewis Guest Experience Manager

Sarah T. Business - 06/11/2018 AccorHotels certified review
« A fabulous experience from the wonderful front desk staff to the gorgeous view ! »

I stayed for one night on the 4th floor which was nice and I had a few nice swims in the pool, meeting great people from around the world. I found the front desk staff, to be really professional and kind! On my return to Cairns I stayed another night. I had been at a work meeting for a few days and was really tired. I was upgraded to a TOTALLY FABULOUS suite on the 16th floor and was so incredibly grateful and happy - THANK YOU! I travel to Cairns regularly for work and have stayed at quite a few different hotels - I will now ALWAYS stay at the Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for taking the time to review your recent stay with us here at Pullman Cairns International. It is always such a pleasure to receive such positive feedback. We are very pleased that our staff were so accommodating, and were able to provide you with an incredible upgrade to really make your stay with us a memorable one. Thank you again for sharing your experience, we look forward to welcoming you back to the hotel again soon. Sincerely, Kind Regards Rhiannon Pittard Guest Experience Manager

Dave E. Business - 06/11/2018 AccorHotels certified review

very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave E., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards Janelle Lewis Guest Experience Manager

Laraine C. Couples - 06/11/2018 AccorHotels certified review

We loved it, very helpful and friendly staff, clean room. We'll be back when time permits.

Patricia G. Couples - 06/11/2018 AccorHotels certified review
« No complaints »

Room looking and smelling tired but overall satisfactory-breakfast very good-staff very helpful and friendly-pool area also looking tired-seafood buffet crab dry and stringy and prawns disappointing-oysters good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, Thank you for taking the time to review your recent stay with us here at Pullman Cairns International. We appreciate your feedback regarding the rooms and pool deck area, please be assured we are currently in the planning stages of a refurbishment. We value your feedback regarding the buffet, I will be sure to pass on your comments to the team as we are always looking for ways to improve. Thank you again for sharing your experience, we hope to welcome you back to the hotel again soon. Sincerely, Kind Regards Rhiannon Pittard Guest Experience Manager

Dr E. W. A. D. J. W. Business - 05/11/2018 AccorHotels certified review
« Nice enough hotel, badly let down by the quality of the food »

A Curates Egg; good in parts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, Thank you for taking the time to review your stay with us here at Pullman Cairns International. We appreciate your feedback as we are always looking for ways to improve our services, please be assured I will pass on your comments to the team. We look forward to welcoming you back to the hotel again soon. Sincerely, Kind Regards Rhiannon Pittard Guest Experience Manager

Justin B. Couples - 05/11/2018 AccorHotels certified review
« Tropical, luxurious, relaxing - the perfect getaway. »

Staff were extremely helpful and professional. My stay was relaxing and enjoyable. Would do it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin, We appreciate your recent review regarding your stay with us here at Pullman Cairns International. We are very pleased to hear you enjoyed your time with us and that our staff and facilities exceeded your expectations. Thank you again for sharing your experience, we look forward to welcoming you back to the hotel again soon. Sincerely, Kind Regards Rhiannon Pittard Guest Experience Manager

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