Pullman Cairns International Hotel 5 stars

TripAdvisor rating 4.0/5 2,572 reviews
Pullman Cairns International
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+ 26 Services
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Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Beach and water sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cairns International

17 Abbott Street
4870
cairns
australia

Tel: +61740311300

Fax: (+61)7/40311465

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2km / 1.24 miles

GPS :-16.924157, 145.779124

Currently, close to our hotel

Green Island Ecotourism boat trip, tour

From 01/01/2019 to 31/12/2019

At 283 m

The Cairns Show 2019

From 17/07/2019 to 19/07/2019

At 2.9 km

Cairns to Karumba Bike Ride

From 29/06/2019 to 05/07/2019

At 3.4 km

Ecotourism at Daintree National Park, visit

From 01/01/2019 to 31/12/2019

At 5.8 km

Our accommodations

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

City Mountain View Queen Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

City Mountain View Twin Room

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

City Mountain View King or Twin Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View Queen Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View Twin Room

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Harbour View King or Twin Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium City Mountain View King Room

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium City Mountain View Twin

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium King Harbor View

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Premium Twin Harbor View

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Ocean/Sea view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

Coco's Kitchen + Bar

Type of cuisine: International

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar at Pullman Cairns International is the perfect place to meet friends for a cocktail, unwind after a meeting, or catch up to enjoy the hotel's famous High Tea. Live entertainment every Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 700 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,834 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,572 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great staff. Hotel getting tired.

Customer review rating 4.4/5

Carl Couples - 11/06/2019 AccorHotels certified review

Wonderful. Staff are awesome. Loved the guitarist and wife on Sat 8th June. But hotel is getting dated and need an upgrade. (Toilets, paint, mattresses, shower in bath a bit from the 90's)

A nice stay in the hotel.

Customer review rating 4.4/5

Anonymous Families - 11/06/2019 AccorHotels certified review

Overall feeling is satisfactory. The breakfast is excellent. The facilities in the room should be revamped. Mattress too soft. I think the rooms should be renovated in the near future.

Customer review rating 4.4/5

Fran Business - 11/06/2019 AccorHotels certified review

The room, check in, service and staff were all great.

Customer review rating 4.4/5

Nicky C. Couples - 11/06/2019 AccorHotels certified review

Great experience. Beautiful room and front of star were so helpful

Good

Customer review rating 4.4/5

Steven T. Business - 10/06/2019 AccorHotels certified review

Enjoyable stay good clean room & breakfast was great.

Was fantastic

Customer review rating 4.4/5

Natasha G. Couples - 10/06/2019 AccorHotels certified review

Absolutely wonderful

great facilities with great staff

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 AccorHotels certified review

great facilities with great staff

Exceptionally well looked after.

Customer review rating 4.4/5

Gareth A. Solo - 10/06/2019 AccorHotels certified review

I was very comfortable and staff were always happy to help in anyway possible.

Fantastic in some ways, not so in others

Customer review rating 4.4/5

Greg T. Couples - 09/06/2019 AccorHotels certified review

We were a little disappointed in that usually as Accor Plus members and frequent guests of the PCI we receive a room upgrade and a small gift in the room which always makes us feel special, but alas not this time. However, we had a fantastic Wednesday evening watching the Indigenous performance for Reconciliation week and having canapes and drinks with the Exec team; great conversations and everyone was a delight. Thank you. Excellent seafood buffet on Friday night with full credit to the Exec Chef who personally served up a fresh dish for me.

Dear Greg, Thank you for your kind review about Pullman Cairns International . On behalf of our Team I would like to thank you for such wonderful words about Pullman Cairns International . I appreciate your comment about ourstaff at Loyalty drinks that you enjoyed. In regards to your memeber benefits we appreciate your feedback and we will always do our best with offering our memeber a room upgrade, we are sorry that due to our occupany this time were were unable to. We will be happy to host you at Pullman Cairns International again soon and look forward to welcoming you back. Kind Regards Janelle Ward Guest Experience Manager

Fabulous service

Customer review rating 4.4/5

Leanne S. Families - 09/06/2019 AccorHotels certified review

Always have been more than accommodating

Dear Leanne Thank you so much for this lovely review of your recent stay at Pullman Cairns International. I am delighted to hear of your lovely experience with our team service . Thank you for your comment about service and will share to the team. We look forward to welcoming you back again soon Sincerely, Kind Regards Janelle Ward Guest Experience Manager

happy with the overall service

Customer review rating 4.4/5

Shane Business - 09/06/2019 AccorHotels certified review

Besides the leaking toilet the staff were very helpful

Dear Shane, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Janelle Ward Guest Experience Manager

GREAT SERVICE

Customer review rating 4.4/5

Marg Couples - 09/06/2019 AccorHotels certified review

Great service and price. Reception staff excellent. Room and furniture great.

Dear Marg, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

Good

Customer review rating 4.4/5

Ashe C. Couples - 09/06/2019 AccorHotels certified review

Nice

Dear Ashe, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

Great service

Customer review rating 4.4/5

Anonymous Business - 08/06/2019 AccorHotels certified review

All the staff were very professional and helpful. Breakfast - good variety at the buffet Bar - delicious desserts

Dear Debra, Thank you for your time in reviewing your stay here with us at the Pullman Cairns International. We very much appreciate your feedback and I will share with the food and beverage team, I am delighted that our Hotel was an enjoyable stay for you. We truly hope that you will be able to visit us again in the future. Kind Regards Janelle Ward Guest Experience Manager

Very pleasnt and relaxing

Customer review rating 4.4/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Everything was fine, except that on checking in my room was not ready even at 2 PM. I had to wait quite a while.

Dear Suresh, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! We are sorry that there was a delay with your room when you arrived and thank you for your understanding, I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

Comfortable stay

Customer review rating 4.4/5

Lidia Business - 07/06/2019 AccorHotels certified review

I felt comfortable during my stay. The help desk staff was friendly and helpful. I didn't like the restaurant service, neither the check out procedure since I am still trying to fix problems with billing and charges to my credit card that were collected twice.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to hear that you experienced issues with your billing, please let us know if this hasn't been resolved yet. Thank you again for sharing your experience and your feedback about breakfast, we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Emma Downes Guest Experience Manager

Very dated rooms

Customer review rating 4.4/5

Sian Business - 06/06/2019 AccorHotels certified review

The beds were incredibly short, the mattresses were obviously old, the bed moved around from the bed head, there was no where to plug in my phone or computer next to the bed (I had to ask for an extension cord). The room was very dated, and the furnishing incredibly ordinary. I should have stayed at Harbour Lights around the corner for the same price, but new and fresh and contemporary.

Dear Sian, We very much appreciate your comments regarding your stay at the Pullman Cairns International. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

The resort allows you to relax from the pressure of day to day living in a first class environment.

Customer review rating 4.4/5

Geoff Couples - 06/06/2019 AccorHotels certified review

excellent staff and facilities

Dear Geoffrey P., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Janelle Ward Guest Experience Manager

Very attentive staff, excellent service

Customer review rating 4.4/5

Craig C. Business - 06/06/2019 AccorHotels certified review

Business trip, always stay at Pullman as the rooms are very good, facilities and location are also very good.

Dear Craig, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel . Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards Janelle Ward Guest Experience Manager

All staff were really helpful and friendly from reception to restaurant

Customer review rating 4.4/5

Heather R. Friends - 05/06/2019 AccorHotels certified review

Very relaxing, enjoyable, food was great, we had a group of 10 and we were accomodated well, nothing was too much trouble.

Dear Heather, Thank you so much for this lovely review of your recent stay at Pullman Cairns International. I am delighted to hear of your lovely experience with our team service Thank you for your comment about the team and will share your feedback. We look forward to welcoming you back again soon Kind Regards Janelle Ward Guest Experience Manager
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