Pullman Cairns International Hotel 5 stars

TripAdvisor rating 4.0/5 2,643 reviews
Pullman Cairns International
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+ 26 Services
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Room 1

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Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Beach and water sports
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cairns International

17 Abbott Street
4870
cairns
australia

Tel: +61740311300

Fax: (+61)7/40311465

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2km / 1.24 miles

GPS :-16.924157, 145.779124

Our accommodations

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

City Mountain View Queen Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

City Mountain View Twin Room

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

City Mountain View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Harbour View Queen Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Harbour View Twin Room

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Harbour View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium City Mountain View King Room

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium City Mountain View Twin

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium King Harbor View

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Twin Harbor View

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

Coco's Kitchen + Bar

Type of cuisine: International

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY BAR

Photo non contractuelle / Strictly non binding

The Lobby Bar at Pullman Cairns International is the perfect place to meet friends for a cocktail, unwind after a meeting, or catch up to enjoy the hotel's famous High Tea. Live entertainment every Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 700

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,311 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,643 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Desmond H. Couples - 10/10/2019 AccorHotels review

Excellent

Thanks for your review Desmond, I am pleased you had an excellent stay with us! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager
Customer review rating 4.4/5

Anonymous Couples - 10/10/2019 AccorHotels review

Very good local rates on offer and our room was nice and clean and smelled fresh

Thank you for your comments, I am pleased that you enjoyed your stay with us, it is always nice to hear from our local guests! We hope we can welcome you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Excellent

Customer review rating 4.4/5

Bscott Families - 09/10/2019 AccorHotels review

Room was great, love the new film section on the bathroom mirror above the sink. Much better than the whole mirror being all fogged up when showering. Hair dryer did not blow heat, so needs replacement. At the buffet breakfast, the fruit and juice could have been fresher and not enough breakfast pastries. The cold bottled ice tea in the fridge was off and the fruit was soggy :(

Hi BScott Thank you for taking the time to review our hotel, I am pleased that you enjoyed your stay for the most part, and the room was comfortable. I am sorry that the hair dryer in your room did not work correctly, I will follow this up with our engineering team to ensure it has been fixed. I am also sorry that your breakfast was a disappointment, and I will share your comments with our Food and Beverage Manager for follow up with our kitchen team. Thank you once again for your comments and we hope to welcome you back to the hotel again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Outstanding

Customer review rating 4.4/5

Anonymous Families - 09/10/2019 AccorHotels review

Great rooms, pool and food

Thank you for your review, I am pleased that your stay with us was outstanding! We appreciate your comments and hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Very relaxing and comfortable

Customer review rating 4.4/5

Anonymous Couples - 09/10/2019 AccorHotels review

Staff were very friendly and helpful

Thank you for your review, I am pleased that you had a comfortable and relaxing stay with us, and the team were friendly and helpful. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Very enjoyable and all the staff were excellent

Customer review rating 4.4/5

Malcolm M. Couples - 09/10/2019 AccorHotels review

Breakfast was managed very well under the circumstances being a hectic time of day The cleaning staff were very efficient Collection of hire car was prompt at all times

Hi Malcolm, Thank you for your review, I am pleased that you had an enjoyable stay with us, and all team members provided excellent service! We hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Mr Tony H.

Customer review rating 4.4/5

Mr T. H. Business - 08/10/2019 AccorHotels review

My stay at the hotel was nothing short of excellent!!

Dear Mr H. Thank you for taking the opportunity to review our hotel, I am delighted that your stay with us was excellent, it is always a pleasure to hear that our regular guests have once again enjoyed their time with us. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great stay

Customer review rating 4.4/5

Andrew T. Families - 08/10/2019 AccorHotels review

Pullman International in Cairns is a great stay. My family and I stay there a few time a year and will always return due to the impeccable service.

Hi Andrew, Thanks for taking the time to review our hotel, it is always nice to hear from our regular guests, and I am pleased that you and the family once again enjoyed your stay with us! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Excellent

Customer review rating 4.4/5

Peter F. Business - 08/10/2019 AccorHotels review

Great staff, relaxed

Thank you for your review, we are pleased that you had an enjoyable stay and the staff provided exceptional service! We look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

People were lovely all the time. Kind lady put me and my girlfriend in a nice high room with great view to make stay even better.

Customer review rating 4.4/5

Jo… Couples - 07/10/2019 AccorHotels review

Great. location is marvellous and although parts of the Hotel are getting tired the staff make up for it with excellent service and very helpful.

Hi Jonny Thanks for your review, I am pleased that you had an enjoyable stay, and our team were welcoming and friendly. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

a very good stay

Customer review rating 4.4/5

Anonymous Business - 07/10/2019 AccorHotels review

excellent facilities and friendly staff.

Thank you for taking the time to provide us with your feedback, I am pleased that you enjoyed your stay and the team were friendly and accommodating. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

excellent and capable staff

Customer review rating 4.4/5

David E. Couples - 06/10/2019 AccorHotels review

great

Hi David, Thanks for your review, I am pleased that your stay with us was excellent, and the team were able to assist you through out your time with us! Thank you once again for your comments, and we look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Fantastic Staff

Customer review rating 4.4/5

Ian F. Business - 06/10/2019 AccorHotels review

Exceptional warm service by all staff

Hi Ian, Thanks for your review, I am delighted that our team were warm and welcoming, and you enjoyed your stay with us! We appreciate your comments, and look forward to welcoming you again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Great weekend away

Customer review rating 4.4/5

James Couples - 06/10/2019 AccorHotels review

It was great, we arrived for check in and no problems getting our room straight away however we decided to have a quick bite to eat in the restaurant and food was delicious. The room was clean and modern. We took advantage of the vie spa in the afternoon, well worth it.

Hi James, Thank you for your comments, I am pleased that you enjoyed your weekend away with us! We look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Very good and would reccommend to others

Customer review rating 4.4/5

Tania Couples - 05/10/2019 AccorHotels review

Good facility and staff were very helpful and friendly.

Hi Tania, Thank you for taking the opportunity to review our hotel, I am pleased that our team were friendly and helpful, and you enjoyed your time with us. We look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

My husband and myself really enjoyed our stay with The Pullman!

Customer review rating 4.4/5

Marisa P. Couples - 04/10/2019 AccorHotels review

We had a lovely stay enjoying a great breakfast and a relaxing spa treatment. The overall hotel, including the rooms need a bit of a refurbishment. The hotel is looking a little tired. The pool area could be more inviting, especially making sure there are pool towels available all the time. The Bar should stay open later than 10.30 pm so we could enjoy a night cap on the way home.

Hi Marisa, Thank you for taking the time to review our hotel, I am pleased that you had an enjoyable time with us overall! We appreciate your comments on the areas we can improve, and rest assured I will pass these onto our management team for consideration. We hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Michelle

Customer review rating 4.4/5

Michelle R. Families - 04/10/2019 AccorHotels review

Disappointing! We've been staying here for years but the exceptional service and 5 star treatment has gone out the window, really sad to see the cobigelo toiletries gone f Ron the public toilets it was such a beautiful experience.

Hi Michelle Thanks for your review, I am sorry to hear that your stay was disappointing, please accept my apologies. I have sent you an email directly regarding your comments, and I do hope you will consider returning again in the future. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Barely adequate bed and breakfast

Customer review rating 4.4/5

Rebecca T. Friends - 04/10/2019 AccorHotels review

Some of the service was a let down eg concierge, poor wait staff at breakfast. Our beds were quite saggy, in need of replacement. Our room had the previous patron’s Smear of blue toothpaste in the vanity. This smear remained there for days. I was curious to see how long it would take to be cleaned properly. The room furniture needs throwing out, it has de-laminated and looks shabby. The shower over the bath is awful and slides down the wall. Our “upgrade” to the harbour view was disappointing with a view of the Casino in big red lighting. I have so much to say about the breakfast and it’s not good. The ridiculous waiting at the juice station! More ridiculous waiting at the coffee station. This creates bottle necks and delays. Bring back personal service for goodness sake. Come around with coffee or ask patrons for orders!! Pre cooked eggs were terrible but there was rarely anyone at the egg station to custom cook. When there was someone there it was a long wait for many. The toaster was set so light, people were toasting 3-4 times over causing unnecessary delays. There are silly little small plates at the toaster. Most people are toasting to go under eggs but the plate isn’t big enough to fit! Therefore creating superfluous Cross traffic as we have to go to the one servery with full size plates, so annoying. There is little space to move and poor flow in the breakfast restaurant, further delaying people. I understand staff in Australia are expensive but more staff are required to serve coffee and clear tables. The plates and table were only ever cleared at the end. Bloody awful. The whole breakfast needs to be reorganised for flow and less stinginess. Pool area needs more shade, working toilets, towels to be refilled and wind protection. Service would be nice. The one saving grace was Vie Spa. I managed to spend a small fortune there. Now that is service. So we were pretty disappointed in the rooms, service and breakfast. It really needs an update and uplevelling in service and presentation.

Hi Rebecca, Thank you for taking the time to review our hotel, I am sorry that your stay was a disappointment, please rest assured this is not indicative of our usual service standards. I have sent you an email directly regarding your concerns and I hope we can welcome you back again in the future. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

A very enjoyable and relaxing time.

Customer review rating 4.4/5

Jan E. Couples - 04/10/2019 AccorHotels review

We had to ask for towels as room service was very late in the day

Hi Jan, Thank you for taking the time to review our hotel, I am pleased that you had an enjoyable and relaxing time with us! We appreciate your feedback and look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Mr & Mrs M.

Customer review rating 4.4/5

Linda M. Couples - 03/10/2019 AccorHotels review

Our stay was a real pleasure. Everything was excellent. We will definitely be back.

Hi Linda Thanks for your review, I am delighted that you enjoyed your time with us! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager
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