Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,425 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,009 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,425 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ali Families - 11/10/2018 AccorHotels certified review
« Disappointed as the pool/spa was dirty and bees and bugs in the pool kids didn’t use it and guest room very old furniture »

Couldn’t use the pool area as it was very dirty and lots of bees in the water

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and have raised this with the relevant Manager to follow up about your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Janelle Lewis Guest Experience Manager

Rhonda K. Families - 11/10/2018 AccorHotels certified review
« WE HAD A LOVELY EVENING IN CAIRNS THE LOCATION, MOTEL &STAFF WERE GREAT.WE CAME FROMTAMWORTH NSW . THANKK YOU »

MOST ENJOYABLE WAS LOVELY TO WALK BACK INTO THE MOTEL TO FIND 2 LOVELY PEOPLE ENTERTAINING IN THE BAR WE SAT AND HAD A DRINK BEFORE RETIRING FOR THE EVENING.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhonda K., Thank you for taking the time to provide us with your feedback about your recent stay and we were pleased to hear that you enjoyed the Hotel and the live music in the bar during your stay. We hope you had a nice trip back to Tamworth and thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Lewis Guest Experience Manager

David H. Couples - 10/10/2018 AccorHotels certified review
« Very pleasant »

Easy check in, service. Brilliant room

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to provide us with a great review about your recent stay at Pullman Cairns International. We were thrilled to hear that you had a brilliant stay and we hope to welcome you back again soon. Kind Regards Janelle Lewis Guest Experience Manager

Gabriel G. Families - 10/10/2018 AccorHotels certified review
« Wonderful »

My experience was great. Reception staffs was very helpful and very polite. Even the house maids was lovely. I was staying at the Pullman because my family had an wedding reception event at the time. I was the M.C (Master of Ceremony). And the support, help and hospitality I’ve received from the staff was amazing. You guys went above and beyond to make it an awesome event/night to remember. So thank you so much for that Guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel C., Thank you for taking the time to provide us with great feedback about your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Lewis Guest Experience Manager

Couples - 10/10/2018 TripAdvisor review
« excellent weekend »

Everything about our weekend was excellent, the service, the room. the view, the lovely pools, the location, just so central to everything. Also being an Accor member meant all the little extras were wonderful too. Can't wait until our next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear neallg888, We appreciate you taking the time to provide us with your great feedback from your recent stay at Pullman Cairns International. We were especially pleased to read that you enjoyed your stay and all aspects of the Hotel. Thank you again for taking the time and we look forward to welcoming you back again soon. Kind Regards, Janelle Lewis Guests Experience Manager

Rachael Y. Business - 09/10/2018 AccorHotels certified review
« Rocked my socks off »

My stay at the Pullman exceeded expectations. Food was awesome. Staff were attentive. Facilities perfect. A juicer to make my own juice for breakfast? Yes please! I won't stay anywhere else in Cairns now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael Y., Thank you for taking the time to provide us whit such great feedback about your recent stay. Your title of the review is great "rocked my sicks off" and you have put such a smile on our faces here at Pullman Cairns International. W truly value your feedback and cant wait to welcome you again soon. Kind Regards Janelle Lewis Guest Experience Manager

Bhowmick C. Families - 08/10/2018 AccorHotels certified review
« extremely satisfied with rooms and service »

was great staying as always with pullman just a suggestion do add some indian vegeterian dishes in the menu for bfast and dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bijal, Dhiriti & Dhwani c., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It was such a pleasure to ready your comments and we thank you for taking the time. I also will discuss your feedback about Indian dishes to our Executive Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Lewis Guest Experience Manager

Tehzeeb Z. Families - 08/10/2018 AccorHotels certified review
« unsatisfactory experience »

I stayed for 4 nights. The location and the rooms were good. The restaurant staff was also good and had a great service. However, the reception staff was extremely arrogant especially the night staff. I don't think we will go back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tehzeeb Z., Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have also sent you a personal email in regards to your feedback that you replied and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Janelle Lewis Guest Experience Manager

Andrea Couples - 08/10/2018 AccorHotels certified review
« Bathroom was too dirty »

Hi, room service food and staff were great. The bathroom was however not clean enough in this instance. There were still pubic hairs on the floor. We wouldnt pay to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea D., Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and I have also passed this on to the relevant Manager to address with the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Janelle Lewis Guest Experience Manager

K. S. Friends - 08/10/2018 AccorHotels certified review
« Excellent »

Very pleasurable and lovely room and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K Stabklewlcz, Thank you for the great review of our hotel! We appreciate your comments about having a pleasurable stay and that you enjoyed the room facilities. We look forward to welcoming you back again soon. Sincerely, Janelle Lewis Guest Experience Manager

Anonymous Business - 07/10/2018 AccorHotels certified review
« Very comfortable »

Comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards Janelle Lewis Guest Experience Manager

Anonymous Couples - 07/10/2018 AccorHotels certified review
« Lovely if rather dated experience. »

A pleasant start to my first visit to Australia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay especially that you chose Pullman Cairns International as your first visiting hotel in Australia. We hope to see you again very soon. Sincerely, Kind Regards Janelle Lewis Guest Experience Manager

Barry M. Couples - 06/10/2018 AccorHotels certified review
« Wonderful Holiday »

The service and attention to detail was brilliant, the room was clean and very comfortable. The staff extremely polite and helpful at all times which all added up to give my wife and myself a very relaxed and enjoyable holiday. Well done to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, WOW thank you so much for taking the time to provide us with such great feedback about your recent stay at Pullman Cairns International. We truly appreciate your comments and are so pleased to hear that you received great service and enjoyed the clean and comfortable rooms. We look forward to welcoming you back in the near future. Kind Regards Janelle Lewis Guest Experience Manager

Michael L. Friends - 06/10/2018 AccorHotels certified review
« Very suitable for relaxing holiday. »

Everything is good. The staff is nice & helpful. Another, the breakfast have many choice of food for guest.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Michael, Thank you for your great review and we are so pleased to see that you enjoyed your stay especially that you enjoyed the breakfast offerings and our staff were helpful and nice. we look forward to welcoming you back again soon for another great stay at Pullman cairns International. Kind Regards Janelle Lewis Guest Experience Manager

Tom Business - 06/10/2018 AccorHotels certified review
« Everything went very smoothly. Thank you to the Pullman team. »

Everything went very smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to provide us with your feedback about your recent stay. at Pullman Cairns International. We appreciate your great comments and are pleased to hear that everything went smoothly for your stay. Thank you for choosing to stay with us and we hope to welcome you back to our hotel very soon! Warm Regards Janelle Lewis Guest Experience Manager

Dr K. F. Business - 06/10/2018 AccorHotels certified review
« Dr »

It was excellent until I had to chase a refund for a wrongly charged bottle of wine .. which was instantly deducted after check out due to not bothering to see I had paid for it at dinner . Very disappointing it has still remained not refunded .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr F., Thank you for taking the time to provide us with your feedback about your recent stay at Pullman cairns International. Please accept our apology in regards to the mix up with the charging of the wine. We have emailed you directly regarding this and we hope that we can welcome you back in the near future. Kind Regards Janelle Lewis Guest Experience Manager

Anonymous Business - 05/10/2018 AccorHotels certified review
« Great »

Everything was great. Customer service was perfect and everything was so clean and wonderful. The cleaners were also so lovely !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to provide us with your feedback about your recent stay at Pullman Cairns International. We were especially pleased to read your lovely comments about our very hard working cleaners being so lovely. Please be assured we will be passing these on to the Housekeeping team directly. We look forward to welcoming you again soon, Kind Regards Janelle Lewis Guest Experience Manager

Damien A. Couples - 05/10/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience with us and we appreciate your valuable feedback. We look forward to welcoming you back again in the near future. Kind Regards Janelle Lewis Guest Experience Manager

Lz Couples - 04/10/2018 AccorHotels certified review
« Great Excape »

We had a great time, thank you for the surprise upgrade, it was very much appreciated. Could not fault anything, or anyone. We love visiting thr Pullman Cairns and will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LZ, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It was such a delight to read your great comments about your recent stay with us and that you enjoyed your upgrade. Thank you again for taking the time to provide us with your feedback and we look forward to seeing you again soon. Sincerely, Kind Regards Janelle Lewis Guest Experience Manager

Xi W. Friends - 03/10/2018 AccorHotels certified review
« great »

Really nice experience and would like to cone back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xi W., Thank you for your time in providing us with great feedback about your recent say at Pullman cairns International. We look forward to also welcoming you back again soon to provide you with another memorable stay. We hope you had a safe trip home and thank you again for your kind words. Sincerely, Kind Regards Janelle Lewis Guest Experience Manager

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