Hotel - Pullman Cairns International
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Pullman Hotel

Pullman Cairns International Hotel

17 Abbott Street 
4870  CAIRNS
AUSTRALIA

2,156 reviews
TripAdvisor Rating Based on 2,156 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,469 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,156 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Emma W Couples - 19/09/2017
« Spring Time Trip to Cairns »

Our stay at the Pullman Cairns International was great! Our Premium Room was spacious with spectacular views of the harbour. The buffet breakfast was fantastic, as were the cocktails and desserts! The location was excellent as it was only a short walk to the Marina to catch a boat to the Barrier Reef and close to the shops and restaurants. We would definitely stay at the Pullman Cairns International again.

Our hotel has responded to the review
Our hotel has responded to the review

Ms Emma W, Thank you for your review, I am pleased that you enjoyed your stay with us whilst visiting Cairns, spring is a beautiful time to visit our region! We appreciate your comments and we hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

AccorHotels certified review
Craig R. Business - 18/09/2017
« Great Foyer - rooms need an update »

it was good people were friendly and provided great service and i can not fault it

AccorHotels certified review
Steve Couples - 18/09/2017
« Satisfied with actual stay but still have a lingering financial issue. »

Overall experience was pleasant for the facilities and service, however I am still showing a pending charge of over AUD100.00 on my credit card when there should have been no charges at all as the stay was provided by a gift voucher, and no extras were used. It has been in excess of a week now and I would have assumed this charge would have disappeared by now.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Over all it was OK. »

The room was a little dated and needs updating. Shower over bath is an inconvenience. Breakfast was a little disappointing comparing to other places of similar cost I stay at. I used the business centre and that is a good feature and I like the way it is set up. Staff were excellent and very helpful and friendly.

AccorHotels certified review
Russell Couples - 18/09/2017
« Well Done »

Very Happy

AccorHotels certified review
Leon Business - 18/09/2017
« Mr »

Always nice staying at the pullman - had a call follo wup before check in to ensure i was ready (laura) nice touch Was also upgraded - i have recently moved to Silver for Accor and treated to few extra bottles of water too Hotels clean and friendly well done

AccorHotels certified review
Helen T. Couples - 18/09/2017

We enjoyed our stay at the Pullman Cairns our room was very comfortable with a balcony overlooking the water. The staff were very accommodating and friendly and I must say it was a wonderful buffet breakfast.

AccorHotels certified review
Jo Families - 18/09/2017
« Excellent Staff »

The staff were excellent and made us feel very welcome

AccorHotels certified review
Anonymous Couples - 18/09/2017

Service from staff was excellent, room was spacious, comfortable and clean however could not get the TV to work, alarm had been left pre set and there were some plumbing fittings left in the bathroom. As we were only there one night I didn't bother reporting this to reception til check out where the staff member promptly made notes and I am sure these issue would have been attended to.

AccorHotels certified review
P. Couples - 18/09/2017
« Great stay »

Room service was great, and the pool area was lovely. Used the gym as well which was fine, but didn't know how to use the aircon or TVs

TripAdvisor review
Couples - 18/09/2017
« Very Good, just a little tired »

Have stayed at the Pullman Cairns International before, always love to come back, friendly personnel and a lovely room. Only negative, the room (carpet needed a good shampoo) and the hotel looked a little tired.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Edelgard K Thank you for your review, I am pleased that your time with us was an enjoyable experience once again! We appreciate your feedback on areas needing improvement and we are working to address these with our key stake holders. Thanks once again for your comments, and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

AccorHotels certified review
Ladislav S. Business - 17/09/2017
« lower average »

for 5 star hotel I expected much more...

AccorHotels certified review
Peter A. C. Couples - 17/09/2017
« Peter and C. »

Very pleasant , comfortable and indulgent. Staff are all friendly and efficient , we have stayed here a number of occasions and have always been made to feel welcome and to a degree special. Enjoyed the hotel very much , we used our Advantage plus complementary night and the only issue that was difficult was the booking as we needed to have a room with wheel chair access and suitable shower set up. There was no way I could see to make this request on the website.

AccorHotels certified review
Lainey Couples - 16/09/2017
« Mrs »

Great service clean rooms housekeeping was terrific

AccorHotels certified review
Stephen T. Business - 16/09/2017
« mostly happy »

was happy with everything except the price of breakfast. $38 is allot when all i wanted was eggs bacon toast and a coffee. Ghe reception and concierge staff were fantastic except they charged me twice for my room on departure even when i said it had already been paid so i had to ring when I got home to sort it out

AccorHotels certified review
Mick D. Couples - 15/09/2017
« Great decision to stay at the Pullman. »

After much searching of the internet for a special place to celebrate our 25th anniversary, we decided to stay at the Pullman. What a great decision! The staff were great, the location was handy to everything and the room was fantastic and had a fantastic view. (Premium Harbour View King). The hotel delivered chocolates to our room with an anniversary card which was a nice touch and much appreciated. We stayed 5 nights and can fault nothing, we regularly dined in the restaurant and enjoyed every meal. All in all an excellent time was had, thank you to the team at the Pullman International we''ll be back for sure.

AccorHotels certified review
Peter K. W. Business - 15/09/2017
« excellent service delivery and support »

excellent rooms, well designed, good facilities, excellent and well presented staff

AccorHotels certified review
Victoria Business - 15/09/2017
« Really enjoyed my time there. Staff were very accommodating which I appreciated. Comfortable and food lovely in restaraunt. »

As abovev

AccorHotels certified review
Sonny M. Business - 15/09/2017
« VERY CLEAN, WELL RUN AND VALUE FOR MONEY »

PERFECT

TripAdvisor review
Couples - 15/09/2017
« Colonial charm at Cairns International, Pullman »

A very warm welcome by Reception and a pleasure to walk into the tropical colonial charm of the spacious foyer. We were very happy to accept a prompt, early check in having just come off a cruise ship. (We literally walked across from the Port). Delighted with the generous size of our room and welcomed our complimentary drink vouchers which we used at dinner. Also received complimentary barista coffee vouchers. We made use of the tourist desk booking an afternoon tour to Palm Cove via the Botanic Gardens with Devonshire tea - delightful and booking a day trip to Port Douglas the next day which was well worth doing. Excellent a la carte dinner and a really extensive breakfast buffet (included in one of our 2 night stays)

Our hotel has responded to the review
Our hotel has responded to the review

Hi Lesley F, Thank you for taking the time to review our hotel, I am delighted that your stay with us was exceptional, and you had the opportunity to see many of the sites around Cairns whilst visiting. We hope to welcome you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

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