Hotel - Pullman Cairns International
Pullman Hotel Pullman Hotel

Pullman Cairns International Hotel

4.0/5 2,459 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beautiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

  • 321 rooms
  • 254 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,251 reviews

Our guest reviews for Pullman Cairns International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,459 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
William S. Couples - 13/12/2018 AccorHotels certified review
« excellent surroundings, well situated »

A classy facility, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear William s., A perfect holiday is exactly what we try to design for each and every guest who chooses to stay with us and we are delighted to hear we were able to create this experience for you! Thank you for choosing us and we look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward Guest Experience Manager

William H. Couples - 13/12/2018 AccorHotels certified review
« Relaxing night away »

It was really pleasurable other than the very late check as the room was "not ready" on time and we would still be waiting for our courtesy call. Other than that very enjoyable and we will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William H., I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel We are sorry that the late check in occurred during your arrival and we appreciate your feedback so we have the opportunity to improve in this space. We look forward to welcoming you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager

Andrea Couples - 12/12/2018 AccorHotels certified review
« opulence »

The musicians at the bar were very friendly and entertaining, all staff that we had interactions with were helpful and friendly, breakfast would cater for anyone's dietary requirements. Very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea O., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It was such a pleasure to read that you enjoyed your stay and that our entertainment in the Lobby bar made your stay memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Joscelyn H. Couples - 12/12/2018 AccorHotels certified review
« Mr and Mrs H. »

We had a relaxing time .The room was comfortable and very clean . I think some of the furnishings are getting a little dated. Love the welcome ,staff polite .Also like it that staff park your car .Very happy with room service and also the late check out .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs H., Thank you for taking the time to provide us with your feedback from your recent stay. It is always such a pleasure to read positive feedback from our guests that stay with us and we especially thank you for your kind comments. Please accept my apologies in regards to the bed configuration you received and also the inconvenience with your room keys not working. we are currently in the process of looking to upgrade our door lock system and your feedback will be passed on to review with this process. we look forward to welcoming you back again soon Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 11/12/2018 AccorHotels certified review
« OK. »

The staff were very good, but the room is looking very tired and in need of an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to provide us with your feedback from your recent stay. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. We look forward to the opportunity to welcome you back again soon. Kind Regards Janelle Ward, Guest Experience Manager

Mary A. W. Solo - 11/12/2018 AccorHotels certified review

Convenient, friendly staffs and i am satisfied every room i stayed...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Ann W., We very much appreciate your comments regarding your stay at the Pullman Cairns International. We were so pleased to read that you had such an enjoyable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Janelle Ward Guest Experience Manager

Michael S. Business - 10/12/2018 AccorHotels certified review
« The staff were very friendly and ensured your stay was enjoyable. »

The staff were very friendly and ensured your stay was enjoyable, and the rooms were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., We very much appreciate your comments regarding your stay at the Pullman Cairns International. Thank you so much for sharing your great feedback with us and we look forward to welcoming you back again soon. Kind Regards Janelle Ward, Guest Experience Manager

Andrew C. Business - 10/12/2018 AccorHotels certified review
« Clean and comfortable »

My room was clean and comfortable however, the toilet cistern kept topping up randomly and was noisy. The pipes flushing from above were noisy also. The Breakfast buffet was very good thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have since reported the noisy toilet and our maintenance team will look in to the problem that you experience. We appreciate your sharing your feedback and we we pleased to also see that you enjoyed the breakfast selections. We look forward to welcoming you back again soon, Kind Regards Janelle Ward Guest Experience Manager

Lynette B. Business - 10/12/2018 AccorHotels certified review
« Stayed due to our conference being at your hotel »

Very nice - Food good - staff very attentive - thought hotel was looking a little tired in parts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, Thank you for taking the time to provide us with your recent feedback from your stay during your conference. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. I also appreciate your lovely words about our staff and also that you enjoyed the food. We look forward to welcoming you back again soon. Kind Regards JanelleWard Guest Experience Manager

Kyle Business - 09/12/2018 AccorHotels certified review
« Fantastic stay »

We thoroughly enjoyed our night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your time in providing us with your review of your recent stay at Pullman Cairns International. We are delighted that your experience with us was a memorable one and look forward to welcoming you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

Greg T. Business - 09/12/2018 AccorHotels certified review
« A spectacular old Hotel that is still very much up there. »

A group checkin could have been done more efficiently. Loved the room but the a/c is very noisy Carpet particularly in hall ways is stained and showing its age

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg T., I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! We appreciate your feedback regarding the hotel requiring a refurbishment with the carpet and please rest assured we are currently in the planning stages of this process. I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager

Anonymous Business - 09/12/2018 AccorHotels certified review
« Good »

Great stay. Lovely breakfast and I enjoyed the afternoon drinks with friendly staff. one lift wasn't working but staff moved it along by taking some in the queue up the staff access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We were pleased to read that you enjoyed your stay with us at Pullman Cairns International. Thank you for your understanding with the lift maintenance and i am pleased to read that our staff assisted with getting you to your room quickly. We also appreciate you taking the time to provide us with your review and look forward to the opportunity to welcome you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

Mandi Business - 09/12/2018 AccorHotels certified review
« Good stay, not overly amazing »

Rooms were a little old, needed refurb. Internet was a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. We hope to welcome you back to our hotel very soon! Kind Regards Janelle Ward, Guest Experience Manager

Anonymous Business - 09/12/2018 AccorHotels certified review
« Very good »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for your time in providing us with your review of your recent stay at Pullman Cairns International. We are delighted that your experience with us was a memorable one and look forward to welcoming you back again soon. Kind Regards, Janelle Ward Guests Experience Manager

Couples - 08/12/2018 TripAdvisor review
« Great Hotel & Friendly Staff »

We really enjoyed staying at this hotel. The staff was so friendly and helpful! The international breakfast offering and fresh juices were really appreciated! I don’t usually eat breakfast, but I indulged each morning! The hotel is walking distance to so many restaurants and local shopping. The hotel also had “guest appreciation” happy hours during the week, which were a nice treat upon returning each day from daily excursions!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MiscLife Travel, Thank you for taking the time to provide us with your great feedback from your recent stay with us. We were so pleased to read that you enjoyed the overall experience of the hotel and that our social hour in Lobby bar was enjoyed after your day activities. The culinary team deserves all the praise they get - I have to agree with you regarding breakfast and we thank you for taking the time to let us know. We look forward to welcoming you back in the future that we hope is sooner rather than latter. Kind Regards, Janelle Ward Guests Experience Manager

Business - 07/12/2018 TripAdvisor review
« Love this hotel »

Always return, my favourite place in Cairns. Location is perfect and in walking distance to everything. This visit i found my Room was very tired! Desperately Needs a reburb in this room. Staff are very helpful and happy. Will return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raewyn S, We very much appreciate your comments regarding your stay at the Pullman Cairns International and thank you for your time providing them to us. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we look forward to welcoming you back again soon, Kind Regards Janelle Ward Guest Experience Manager

H. Business - 06/12/2018 AccorHotels certified review
« Was very good »

was great place to stay only downfall was losing power numerous times due to storms and the elevators not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman Cairns International. We sincerely apologies about the power outage during your stay, this unfortunately was a little out of our control and effected the Cairns city. We are so sorry that it effected your stay and we hope that we can welcome you back again for a more enjoyable stay. Thank you again for sharing your experience Kind Regards Janelle Ward Guest Experience Manager

Anonymous Business - 06/12/2018 AccorHotels certified review
« Power outage put a dampener on the experince as i had an injured foot and could not come down the stairs. »

The hotel is absolutley beautiful and very comfortable. Whislt the power outage cause me a minor issue as stated because of my foot injury the fact that the generator restorded power to the lights and Air Con was a stroke of Genius. I would happily stay there again. I would just ensure I bring everything I need with me so I did not have to go out unexpectedly. The staff were amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Cairns International. Please allow me to express my sincerest apologies with the power outage that occurred in the Cairns city during your stay. We appreciate your understanding and thank you for your kind review during a time that we know would have disrupted your stay. We however look forward to the opportunity to welcome you back again in the near future, and hope that your foot injury has healed for you. Kind Regards Janelle Ward Guest Experience Manager

Peter F. Couples - 06/12/2018 AccorHotels certified review
« Staff were friendly and courteous, although check in was a little disruptive. »

Service in restaurant was excellent and rooms were of high quality. Given the heat air conditioning was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for such a great review of our Hotel from your recent stay! We were so pleased to read that you received great service in Coco's kitchen and enjoyed the hotel rooms. We look forward to welcoming you back again soon Kind Regards Janelle Ward Guest Experience Manager

Georgia Business - 06/12/2018 AccorHotels certified review
« great time away »

wonderful amenities and a great time away

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager

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