Hotel - Novotel Newcastle Beach
Novotel Hotel Novotel Hotel

Novotel Newcastle Beach Hotel

4.0/5 978 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings.Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

  • 88 rooms
  • 100% non-smoking hotel
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,859 reviews

Our guest reviews for Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 978 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert W. Couples - 17/01/2019 AccorHotels certified review
« We should have stayed an additional two days as we enjoyed our time with you and in Newcastle. We will come again. »

Room was fine. Location of the Novotel is good. Dinner was fine and service throughout the hotel was good and staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Brian Couples - 16/01/2019 AccorHotels certified review
« Great place in a great location »

The staff, service, and location were all fantastic, what a wonderful place to stay when you need a few days (in our case 5) to re energise. We are a platinum member with accor and could not have been looked after any better. A big thank you to all the team at the Novotel Newcastle Beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Anonymous Couples - 16/01/2019 AccorHotels certified review
« Pleasantly suprised »

Staff: First observation were staff - all contact with team members were positive, engaging.....and friendly. (This seemed to be a common theme throughout our Newcastle experience) Check-in: I am a silver member with Accor (although top tier with 2 competing brands) and was pleasantly surprised on check-in to receive an upgrade and a welcome pack targeted at higher tier members....this was well presented at check-in with a clear invitation to experience Accor more....well done check-in staff. Property: The hotel met my expectations....good location, good facilities, quite well maintained although some need to upgrade in high traffic areas eg carpets wearing, slight wall scrapes etc. Room: well maintained, comfortable (great bed), clean and well presented. Dining/Drinks: limited experience but breakfast was great value (we did the plus $1 deal). Enough variety and the dining area was adequate without being overly exciting.....aware that it is a multi use facility, dining, bar etc so the versatility made sense. Parking: we booked online which stated parking was “available” and received a bit of a surprise when we arrived to find that the cost was $25 per day ....perhaps some clearer pricing advice re this element would be appropriate. We would still have driven and paid but being more aware in advance would have been a better customer experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen , We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently in the process of replacing the carpets in the corridors. Level 4 is completed with levels 2,3 & 5 scheduled in February and March. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Rob B. Couples - 15/01/2019 AccorHotels certified review
« Not bad »

Room was good, lifts regular, parking a problem - not enough spaces, food good although restaurant was booked out one night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Thank you for your feedback regarding the parking in the hotel. We have separate valet parking available to our guests used when the car park is full. I'm sorry you were not informed of this service. Thank you again for sharing your experience, and we hope to welcome you back next time. Sincerely, Aaron Ficyk Front Office Manager

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Central Location Friendly Stsff »

Good loyalty recognition, comfy beds, breakfast made to order, highly recomended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Lucas H. Families - 15/01/2019 AccorHotels certified review
« Great place t stay »

From reservations through to departure we enjoyed ourselves immensely at such a busy time of the year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucas, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Anonymous Families - 15/01/2019 AccorHotels certified review
« Comfortable »

Staff were very helpful. Room was clean and modern. Located close to the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Walter Business - 15/01/2019 AccorHotels certified review
« Professional, Efficient and Enjoyable »

I rang using my hands free and the Novatel CSR Casey was able to quickly and efficiently book me a stylish room at a marvelous rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Casey and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Holly Families - 15/01/2019 AccorHotels certified review
« Great choice »

Excellent in family room very comfy great location room service delicious staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Holly, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

G R. Couples - 15/01/2019 AccorHotels certified review
« Excellent courteous assistance »

Just fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Ruben M. Solo - 14/01/2019 AccorHotels certified review
« Reception Staff were helpful and accomodating. »

It is a short and brief stay but had a restful night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruben, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Bruce W. Solo - 13/01/2019 AccorHotels certified review
« Pleasant and convenient »

The staff were very friendly and the room was wet maintained and serviced. The only comment was that the hot water in room 501 was a little patchy. It was always on full but fluctuated from Luke warm to warm. Not a big deal but something you may want to check

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Thank you for your feedback regarding the hot water in your guest room. I will ensure our maintenance team investigate the mixer tap. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Two A. B. M. Families - 13/01/2019 AccorHotels certified review
« Nice and pleasant stay »

This is the second time staying at this hotel. This hotel provides an exceptional service. The location is so conveniently situated. So close to the beach that it is a perfect place with small children. The breakfast mainly has the essentials but its made to order service is a great offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lira, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. I'm glad to read you and the boys enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Anon. Couples - 13/01/2019 AccorHotels certified review
« Aircon faulty - needed a room move »

I tire of checking into a hotel room and getting unpacked and settled, only to find it has some intolerable flaw. This time it was a faulty aircon. Thankfully the local staff were able to assist, and the stay went off without further problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greig, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that you experienced an issue with the guest rooms air conditioning; please allow me to express my sincerest apologies for this inconvenience. Please rest assured that our maintenance team have identified the issue with the main unit in the car park. A part has now been replaced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Ficyk Front Office Manager

Jane M. Families - 12/01/2019 AccorHotels certified review
« Great location,comfortable stay »

Fantastic location,really close to beach,hunter st and queens and honeysuckle wharves.Hotel provided beach towels in lobby which was a big plus and a water dispenser which we also utilised to refill our water bottles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. I'm glad to read you enjoyed the hotel amenities. Thank you for your feedback regarding the consistency of housekeeping during your stay. I will ensure this is followed up with our Housekeeping Manager Shirley. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Glynis F. Families - 12/01/2019 AccorHotels certified review
« A fabulous few days at Novotel Newcastle. »

Our family had a wonderful time at Newcastle. The hotel staff were very approachable and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glynis, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Tamara Families - 11/01/2019 AccorHotels certified review
« Enjoyable »

The room was great, room service delicious but buffet breakfast was very poor, we ended up going to a cafe across the way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamara, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback regarding your guest room and room service food. I'm sorry to read your experience with our breakfast buffet was disappointing. We are continuously making changes to the buffet to add more variety. I would greatly appreciate any additional feedback that we can follow up with our Food and Beverage Manager Luke. Thank you again for sharing your experience, and we hope to welcome you back next time your visiting Newcastle. Sincerely, Aaron Ficyk Front Office Manager

Bronwyn W. Couples - 11/01/2019 AccorHotels certified review
« Very pleasant, friendly and professional service »

No complaints at all! Service was professional, courteous and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Anonymous Couples - 11/01/2019 AccorHotels certified review
« A great Newcastle location »

Very satisfied thank you The reception ladies were lovely and so helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria & Wassil, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

Maggie Couples - 10/01/2019 AccorHotels certified review
« Average »

Staff was great and super friendly. Was welcomed with a late checkout and a gift bag which is always nice. However the facilities were poor, the hotel room especially bathroom outdated and there were cockroaches right next to the kitchen/reception area. We couldn't be upgraded but got told we've been put in a room with a nice view which was actually just the building directly opposite us so we couldn't have the blinds open as people could see directly into our room. Again this is no reflection on the staff though who were always smiling and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maggie, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry to read we were unable to offer you a complimentary upgrade to to high occupancy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to call or email me directly if I can be of any further assistance. Sincerely, Aaron Ficyk Front Office Manager

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