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Novotel Newcastle Beach Hotel 4.5 stars

TripAdvisor rating 4.0/5 1,004 reviews
Novotel Newcastle Beach
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Room 1

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Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Newcastle Beach

5 King Street
2300
newcastle
australia

Tel: +61240323700

Fax: (+61)2/40323799

Contact email

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION :   NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS :-32.929235, 151.784905

Our accommodations

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Standard Room with 1 king size bed

  • Max. number of persons: x3
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 1 King Bed

  • Max. number of persons: x3
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Harbour View Room 1 king bed

  • Max. number of persons: x3
  • Area: From 25m²
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed and Balcony

  • Max. number of persons: x3
  • Area: From 25m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: x4
  • Area: From 34m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: x4
  • Area: From 33m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Bistro Dalby

Type of cuisine: Bistro

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 165 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more
Novotel Newcastle Beach Meeting Room

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,215 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,004 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Pk Business - 19/05/2019 AccorHotels certified review

Overall good. Issues: bed linen were not clean, but was too late in the evening to ask to change linen or room as I was very tired. That you can order from kitchen, e.g. eggs, during breakfast should be written something. I found only out after I was almost finished with breakfast because another guest ordered.

Professional

Customer review rating 4.4/5

Ryan Solo - 19/05/2019 AccorHotels certified review

Great service. clean rooms. Perhaps focus from food staff could have been slightly improved but good. ( they did not notice me waiting to be seated for a while. They also asked me if i wanted a coffee and forgot about it despite only there being a few people around)

Dear Ryan S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive constructive feedback. I was sorry to read that we did not meet your expectations in some areas of the Hotel and would like to take this opportunity to apologise for any inconvenience caused. I will share your comments with our food and beverage team and I would like to ensure you that this does not represent the guest experience we aim for and it is definitely not a true representation of a hotel service standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Mr

Customer review rating 4.4/5

Lewis Couples - 19/05/2019 AccorHotels certified review

It was comfortable! The beds were great

Dear Lewis K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Standard

Customer review rating 4.4/5

B Business - 19/05/2019 AccorHotels certified review

It was ok. Nothing particularly stands out as exceptional during my stay.

Dear Bridget P., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great stay. Will be staying here again

Customer review rating 4.4/5

D O. Business - 18/05/2019 AccorHotels certified review

Room was clean, the service was excellent.

Dear Duloshi o., What a delight to receive your wonderful review! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope to welcome you back with us again in the not too distant future. Sincerely, Sherie Team Leader
Customer review rating 4.4/5

Vicki M. Business - 17/05/2019 AccorHotels certified review

Friendly staff,very clean room.comfy beds.

Dear Vicki M., Thank you for your lovely feedback on your recent stay with us at the Novotel Newcastle Beach. We work hard to ensure all our guests receive warm and attentive service, and it is always encouraging to learn that guests are satisfied with our service, as it is what we strive for every day. We do hope to welcome you back with us again in the not too distant future! Sincerely, Sherie Team Leader

Friendly Staff, good location nice room

Customer review rating 4.4/5

Sandra Couples - 16/05/2019 AccorHotels certified review

Was greeted by a helpful friendly staff member. Room was upgraded... Though I wouldn't say spectacular. It was nice and to a very good standard.

Dear Sandra L., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manger

An unexpected stay but the hotel service was outstanding

Customer review rating 4.4/5

Trudi B. Families - 15/05/2019 AccorHotels certified review

My daughter was discharged from hospital with concussion and we were unable to driveback to Sydney. I have stayed at the Novotel Newcastle before and as I am a Silver Accor Card Holder I just drove to the hotel hoping we could get a room. The staff were amazing and could see my daughter and I needed to rest. They made check in a breeze and were extremely supportive.

Dear Trudi B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great hotel and location

Customer review rating 4.4/5

Andrea Business - 15/05/2019 AccorHotels certified review

Great hotel very close to the beach. Breakfast could be improved as food was cold and not topped up frequently enough.

Dear Andrea K., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Very enjoyable. Great staff. Lovely room

Customer review rating 4.4/5

Sam Business - 15/05/2019 AccorHotels certified review

Awesome. THe room was beautiful. Very spacious. The staff were all fantastic. Breakfast was spot on as well every morning.

Dear Sam A., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. We are so happy to read that you have been able to experience the high standard of service we wish to be remembered for. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to having you back with us again soon. Sincerely, Sherie Team Leader Novotel Newcastle Beach

as always, excellent service .

Customer review rating 4.4/5

Phillip K. Business - 14/05/2019 AccorHotels certified review

nice room, excellent service, room service meal was very good.

Dear Phillip K., What a delight to receive your wonderful review! We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherie Team Leader Novotel Newcastle Beach

Totally enjoyable.

Customer review rating 4.4/5

Frank K. Couples - 14/05/2019 AccorHotels certified review

We loved the room, the service from all the staff and the location.

Dear Frank K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay at Novotel Newcastle Beach in the not too distant future. Best regards, Sherie Team Leader Novotel Newcastle Beach

Excellent

Customer review rating 4.4/5

Paul K. Solo - 14/05/2019 AccorHotels certified review

This is one of the most expensive Notovels that I have ever stayed at, but it is a very high quality location and experience and well worth the money demanded.

Dear Paul K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is extremely rewarding to read your great review of Novotel Newcastle Beach as we work hard to ensure all our guests receive warm and attentive service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherie Team Leader Novotel Newcastle Beach

pleasurable

Customer review rating 4.4/5

Sharon B. Families - 14/05/2019 AccorHotels certified review

staff were pleasant and friendly Room was clean Bed was comfortable

Dear Sharon B., Thank you for choosing to stay with us here at Novotel Newcastle Beach, and taking the time to post your feedback. It is extremely rewarding to read your great review of Novotel Newcastle Beach as we work hard to ensure all our guests receive warm and attentive service. Also, we are delighted that you found your bed to be very comfortable they certainly do make for a great night’s sleep. We do hope to welcome you back with us again in the not too distant future. Sincerely, Sherie Team Leader Novotel Newcastle Beach

Amazing

Customer review rating 4.4/5

Kylie T. Friends - 13/05/2019 AccorHotels certified review

Your front desk Manager who checked us in was professional and friendly above and beyond anything I would have thought. Nothing was an issue and could not have been more helpful if she tried.

Dear Kylie T., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Dining at night the highlight of the stay

Customer review rating 4.4/5

Anne Couples - 13/05/2019 AccorHotels certified review

Staff friendly. The decor of the rooms and Hotel could be made to be more plush and inviting. We found the overall look of the Hotel to be quite plain. Also, the parking for guests very expensive

Dear Anne E., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues that you have mentioned and are working on a solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Pleasant staff, average room and breakfast

Customer review rating 4.4/5

Kym Families - 13/05/2019 AccorHotels certified review

The room was very standard, nothing nice about walking into the room and feeling like you staying at a quality hotel, the breakfast was extremely limited in the selection

Dear Kymberly H., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your comments with our Executive Chef and please be rest assured that we are taking the appropriate measures to address the issues you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Wonderful

Customer review rating 4.4/5

Ann Business - 13/05/2019 AccorHotels certified review

Location & service: great Facilities: very good Room size: fantastic Room for improvement: Housekeeping should clean kettle and hairdryer. They were very dusty.

Dear Ann P., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your comments about the kettle and the hairdryer to our Executive Housekeeper to investigate this matter further to prevent this incident of happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Double charged y hotel

Customer review rating 4.4/5

Enayat K. Business - 13/05/2019 AccorHotels certified review

The experience was fine. I note that the hotel billed me for my breakfast but this had been paid in the booking with lastminute.com

Dear Enayat K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Average

Customer review rating 4.4/5

Jordan Business - 13/05/2019 AccorHotels certified review

I should start by saying average isn't a particularly bad thing. The service of hotel staff was great and found the woman who checked me in to be particularly fantastic. She was very helpful in the AM when I'd arrived in holding my bags and calling me once my room was ready. The room itself was the let down. The tv was not working properly and kept cutting out/freezing. The air con struggled to work despite the key being all the way in and ultimately expect more out of the great Novotel brand. With that said they are minor, first World problems and this is more feedback than a complaint. I wouldn't hesitate to book Novotel Newcastle again.

Dear Jordan M., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback about staff doing a good job. I will share your comments with the staff member. I am sure that this feedback will serve as an encouragement for the staff member as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations in other areas of the hotel; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager
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