Hotel - Novotel Newcastle Beach
Novotel Hotel Novotel Hotel

Novotel Newcastle Beach Hotel

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4.0/5 919 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. Guests staying at this contemporary Newcastle hotel can choose from a selection of room options, many featuring harbo

  • 88 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,986 reviews

Our guest reviews for Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 919 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Business - 24/05/2018
« Expected more »

All personnel were friendly and efficient. The room was very disappointing. We paid a little extra for a ocean/sea view and had a glimpelse of this only. The room was also slightly larger as we needed to work while there but there was only 1 small desk and then 1 separate chair and a ton of space. We were unable to both sit in a chair and have a cuppa together as one had to sit on the bed. This was also the case when we were discussing business. Also you need to be a gymnast to reach for the toilet paper.

TripAdvisor review
Family - 22/05/2018
« Girls night »

My sister & I stayed at the Novotel NEWCASTLE of Friday 18 May 2018. Everything was fantastic check in was easy and prompt. The staff were helpful. Our check out was also easy & prompt. i would definitely recommend this hotel. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moredee5, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next "Girls Night Out" will be as pleasant as the previous one. Kind Regards

AccorHotels certified review
Alan Business - 18/05/2018
« Great Hotel »

The rooms are always clean and ready upon check in and staff are lovely and great you with a smile :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Margaret Couples - 16/05/2018
« Anniversary and Mother's day celebration »

The staff were lovely. The hotel was more like a boutique hotel not your usual large Accor hotel. The coffee was the best I have had in a while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Greg C. Business - 15/05/2018
« Good pleasant efficient staff - clean room No view »

Acceptable all round - excellent bar on ground floor - stayed before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. For your next visit Greg, we offer Superior Harbour Rooms featuring floor to ceiling windows and a partial view towards the harbour. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
John K. Couples - 14/05/2018
« Not terrible but could have been better »

The first receptionist that checked us in was very good. On seeing the room, I felt sure we had been allocated the wrong room... the view was not as expected. On booking online, we decided against a balcony room, as it was described as having a partial view. My recollection of the pictures and description online, was that this drawback didn't apply to the room we selected - an ocean view I think. I returned to reception and asked if perhaps we had been sent to the wrong room... the receptionist (a different lady) said no... you selected an ocean view. When I described my concerns, she said that the balcony rooms only have a partial view as well... AND the view in particular was significantly further away than what I recall was displayed online. The second lady greeted me with a smile, but that very quickly disappeared when it became obvious I had a concern. The resultant room looked directly onto the hostel... noisy at night and the view was certainly partial and far away. I went down to the buffet area to buy a bottle of coke.. when the lady asked me for my room, I said 805 (we were actually in 508)... she just shook her head and said no... then I realised my error and said 508... she said nothing. Not feeling very welcome at this stage. During a meal the following morning, the was a big party at one table... they were quite important and in a hurry... crowding me (very close) right along the hot food section.. a clear message of hurry up and get out of the way. Feeling even less welcome. We had a couple of hiccups with the equipment in the room.. one my fault (not understanding that the room card had to be inserted for the air con to work) and the TV wouldn't produce sound. Both occasions, the front desk people arrived and sorted the issues without fuss and professionalism. I wouldn't have expected to have to pay $25 per night for parking, given we were guests and the cost of staying was not insignificant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to speak with me over the phone about your recent stay at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; however I am confident after our talk that we have rectified these concerns. Please note that this problem was an exception to our normal practices and I am placing a 50% off your next meal at Bistro Dalby so we can endeavor to giving you the service you deserve. In order to take up this offer, please email me directly or call me and I will make the team aware! We appreciate your sharing your thoughts and if you need to contact me please feel free to do so! Sincerely, Luke Minato, 02… H8… Food and Beverage Manager,

AccorHotels certified review
Jenni R. Couples - 14/05/2018
« Comfortable »

Always find Novatel comfortable with great access to all our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenni, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Gabrielle Couples - 14/05/2018
« A wonderful weekend away with my partner »

It was a nice place but a couple of areas that needed attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabrielle, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Gabrielle, I would greatly appreciate any additional feedback regarding the areas of improvement. We are always striving to improve as a hotel team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Alex Friends - 13/05/2018
« Great »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Robyn522018 Couples - 13/05/2018
« Not what we paid for »

We were disappointed with the level 3 view of the carpark next door from the room. We paid for an upgrade to an ocean view balcony room but got a view of a carpark. If you went onto the balcony you could see the ocean and waves through a gap in the buildings. The cleaners room also had it's door opened each time we walked past with the cleaners trolley just shoved in. The room was fairly clean however one of the bins had not been emptied from the previous occupants. Breakfast was good, the freshly made coffee and omelettes were a hit. Staff on the front desk were polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence regarding our housekeeping team. When you are returning to Newcastle, please do not hesitate to call or email direct to arrange your booking. I will offer you the best possible price and room type available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Ficyk Front Office Manager 02… H8…

AccorHotels certified review
Ben Friends - 13/05/2018
« Dissapointing »

Dissapointing as it gets really after paying that sort of money for a nights stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Ficyk Front Office Manager

TripAdvisor review
rmartinelli2018 Family - 13/05/2018
« Great weekend fantastic location »

I really enjoyed the service and the restaurant meals were really beautiful. Sherie at the reception was so welcoming and helpful and she went out of her way to assist me with a hair appointment - she sourced, located and phoned up a hair salon and even made the appointment for me - thank you so much Sherie.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosanna, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Sherie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

TripAdvisor review
KylieD31 Family - 13/05/2018
« Perfection by the beach »

Great hotel with great staff. Arrived at 10.30am and were lucky enough to check straight in and the room was available. Fantastic room with great views. Friendly staff even though we were there to support the opposition in the A-League grand final. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie, thank you for your positive feedback and congratulations on your Melbourne Victory win! I'm sure you enjoyed the game. We look forward to welcoming you next time. Kind Regards Aaron

AccorHotels certified review
Sk Couples - 11/05/2018
« Great hotel although quiet experience on some day. »

Great staff, good attention to details.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Souvira, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Giuliano G. Couples - 11/05/2018

I always enjoy Novotel stays,front desk girls are very happy and make you welcome. My room was clean and confortable and the food was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuliano, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Maureen Couples - 10/05/2018

We had a lovely room with harbour views, staff very pleasant. A lovely bottle of wine for our anniversary was indeed a surprise. The only major letdown was The Dining Room and Breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen P., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are starting a major re-refurbishment of the hotel lobby, bar and restaurant in July 2018. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Ally Business - 09/05/2018
« I really enjoyed my stay »

Comfortable and relaxing stay. Wonderful attentive staff, great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allyson, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

AccorHotels certified review
Anonymous Couples - 09/05/2018
« Overnighter »

Wonderful staff, affordable rooms and great meals. Convenient position with the beach close and the esplanade walkway nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth Barba, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

TripAdvisor review
Couples - 09/05/2018
« Not what I paid for »

We were only there for 1 night so decided to upgrade to an ocean view balcony room. What we got was a room on level 3 which looked onto the carpark of the building next door. If you went onto the balcony and looked to the left you could see the waves and the ocean but I expected more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Thank you for your feedback regarding you recent stay with us. I would be more than happy to discuss the feedback direct with you. It is our goal to take the appropriate measures to address the issues and prevent future occurrence. My direct contact number is 02 4032 3700 or email H8771-FO@accor.com Kind Reagrds Aaron

AccorHotels certified review
Anonymous Couples - 08/05/2018
« Great hotel and staff. »

It was a great experience from the moment we approached the reception desk to when we left. We were very satisfied with the room and the reception staff were friendly, courteous and helpful. Our experience overall was extremely good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Con & Leanne, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ficyk Front Office Manager

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