Hotel - The Sebel Mandurah
The Sebel Hotel The Sebel Hotel

The Sebel Mandurah

4.5/5 1,057 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PERTH INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • Room service

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Beautifully appointed and contemporary in design, guest rooms at The Sebel Mandurah provide the perfect retreat, allowing guests to relax in complete comfort. Guests looking for hotels in Mandurah can choose from a range of accommodation styles at this impressive waterfront hotel, with spacious guest rooms and one and two bedroom apartments available. All rooms feature an LCD TV, high-speed broadband access and air-conditioning, and apartments feature a kitchen, laundry, living area and furnished balcony.

  • 84 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

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4.5/5 AccorHotels Rating 4,985 reviews

Our guest reviews for The Sebel Mandurah

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,057 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Iain M. Couples - 10/07/2018 AccorHotels certified review

No update by staff after we requested early check in before 12 online, we got there at 1 and had to go for a drink before we could get up to the room. A phone call we could have delayed arrival, thus not having to leave all our bags at reception, including 1000,s of dollars of jewlery and alcohol. It was a bit of a worry. Apart from that ,helpful and friendly staff, clean rooms , but still no inhouse food, cant wait for that to happen hopefully one day. Takeaway is just not the same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tricia, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. Thank you for providing feedback about your check in experience and I do appreciate you taking the time to check in online. This process really does speed up the check in process once you have arrived at the hotel but an early check in cannot be guaranteed unless previously arranged. That being said we do our absolute best to accommodate this where we can and then we do this complimentary as we know what a difference this can make to your stay. Thank you again for sharing your experience, and we hope you will stay with us again. Kind Regards, Nicky Copper Front Office Manager

James F. Families - 09/07/2018 AccorHotels certified review
« Friendly, efficient and welcoming. »

We have stayed at the Sebel many times. It has always been a lovely experience for us.The staff are friendly and helpful, the rooms are clean and ready on our arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is lovely to hear from you again and I am delighted that your recent stay has been as good as your previous visits to Mandurah. Thank you again for sharing your experience and thank you for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

Oscar A. Couples - 09/07/2018 AccorHotels certified review
« We enjoyed the stay »

The hotel staff were fantastic, professional, courteous and helpful The hotel is nice and the rooms are spacious Breakfast service was good, but the offer and cooked dishes on the average side

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. Thank you for kind feedback about our team - I know they will be delighted when I share this with them. Please accept my apologies that our new breakfast menu has not lived up to expectations, I will review this with our kitchen team. If you could provide some further feedback about this I can address specific concerns with them. Thank you again for sharing your experience, and I look forward to hearing back from you. Kind Regards, Nicky Copper Front Office Manager

Lois H. Couples - 08/07/2018 AccorHotels certified review
« Epic stay! »

Where do I start? Location wise, your hotel is just down the road to the train station. We attended the Pink concert that night and chose The Sebel to stay at to park and ride, as driving in the city can be quite hectic. The staff are high end, top level friendly and very accommodating. They smile and their smiles reach their eyes which makes me smile no end I was very fortunate to be a Guest of the Day and I was over the moon ecstatic having been up graded to a room with a view of the river, bottle of wine, chocolate drops, robes, swans on the bed. Very special indeed! The room and amenities are top notch and very clean. Due to time constraints, we unfortunately couldn't utilise the bath as much as it was twinkling with its' sparkliness. The next day, I was looking forward to my $1 breakfast and I was stunned that as Guest of the Day, we were provided with a complimentary cooked breakfast option. Oh wow! My stay just got even betterer! I had the Sebel sandwich and it was very very yummy and filling which ticked all the boxes in terms of flavour and textures. The addition of avocado lends a creaminess to the crunchiness My partner had the mushroom omelette and was very happy with the light option offered. She did think that perhaps cheddar or colby cheese might be better than mozzarella as she finds mozzarella can be a bit claggy and difficult to chew string if there is alot of it on board with any food in general. Overall we were just blown away with every aspect of The Sebel and we will definitely be staying here indefinitely when we are in Mandurah. Living in the country, we have had to stay at hotels when attending shows in Perth and we have stayed at a few over the years. "Guest of the Day" or a guest of the hotel, The Sebel, Mandurah has left a lasting impression that I will happily recommend to my friends and endorse online. So thank you for the wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lois, It's so great to hear from you! I am delighted that you have enjoyed your stay with us. It was a pleasure to look after you both. I will make sure to share this with our team and I will mention the cheese suggestion to our head chef - thanks for this. I am please to hear the P!nk concert was amazing - I'm so jealous - I saw her the last time she was in Perth but would lobe to see her again. We look forward to your next trip - thank you for recommending us to your family and friends. Kind Regards, Nicky Copper Front Office Manager

Jurgens Couples - 08/07/2018 AccorHotels certified review
« Pleasing »

Was good. Amazing service and well organised. There was a problem during the night. Something in the wall above the bed. ( rats or mice) could hear them running around and biting on stuff. Kept on waking up because of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jurgens, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. Thank you for the feedback about your stay - this is highly concerning and I will have this investigated by both our team in house and also outside contractors immediately. Please accept my apologies that you were disturbed during your stay - rest assured we will get on to this. Thank you again for sharing your experience, and I hope that you will stay with us again. Kind Regards, Nicky Copper Front Office Manager

Hilary Business - 08/07/2018 AccorHotels certified review
« Lovely accommodation, with great View »

Comfortable Room, with large bathroom, comfortable beds, and very quite. Staff very friendly through out my whole stay. Plenty of free parking. I will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilary, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will be sure to share this with the team. I would also like to thank you for your loyalty once again to Accor Hotels. Thank you again for sharing your experience, and we look forward to your next trip. Kind Regards, Nicky Copper Front Office Manager

Gary T. Families - 04/07/2018 AccorHotels certified review
« The room was fine. »

The room was ok but we had to call reception as there was no milk in the fridge. We went down for breakfast about 9am. We were seated near the coffee machine and noted that nearly every person had to ask how to use it. We ordered breakfast about 9.10am and was told there was a 15 min delay, we received our breakfast at 9.55. by that time I wasn't very happy. We were there so long the staff were called to the coffee machine as it ran out of milk twice and water once. The staff spent more time at the coffee machine than looking after customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer and your feedback has already been passed on to our food and beverage managers for them to review with their teams. I can fully appreciate how unhappy you would have been at waiting so long for your food to be delivered. We need to ensure we review our manning for these busy periods more carefully. I will also make sure that we have a team member on hand to assist with the coffee machine. Thank you for sending your feedback through - it is appreciated. I would love to offer you complimentary breakfast for two people on your next stay with us to enable us to show the improvements that we make as I know we can do much better. Please contact me directly to make a booking and I will personally look after you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you and your family in the near future. Kind Regards, Nicky Copper Front Office Manager

S. Couples - 04/07/2018 AccorHotels certified review
« EOFY Break :) »

It was lovely - very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I am delighted that your end of year break was so relaxing. Thank you again for sharing your experience, and we hope your next visit will just as good. Kind Regards, Nicky Copper Front Office Manager

Robert B. Couples - 04/07/2018 AccorHotels certified review
« Most enjoyable stay. »

We had a wonderful experience. We used our 6000 point and the $1 brekky deal and we’re delighted with the outcome. It was fabulous. Thank you Sebel Mandurah and Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. from our members. Its great to hear you were able to use so many of your points reducing the cost of your accommodation! Thank you again for sharing your experience, and we look forward to your next trip. Thank you for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

Lisa C. Couples - 04/07/2018 AccorHotels certified review
« Very accommodating and lovely friendly staff »

Thoroughly enjoyed ourselves. Ur staff we very accommodating and helpful. Nothing was too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team especially Pius and Tiani - who check you in and out respectively and I know they will be thrilled they made such an impression on you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Scott Couples - 04/07/2018 AccorHotels certified review
« Noisy »

The noise from the pub was too loud. The receptionists had plenty of excuses but did nothing to help. They didn't even have ear plugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott & Kath, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies for the noise you have experienced from The Pen on your stay at the end of June. I have just tried to ring you to personally apologise for this disturbance and have left you a voicemail. I do still hope for an opportunity to speak with you. I have left a note on your profile to ensure your room is away from The Peninsula on future stays and I do hope that you will stay with us again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Nicky Copper Front Office Manager

Marian Solo - 04/07/2018 AccorHotels certified review
« Lovely room, lovely staff.no »

No complaints what so ever. The receptionist was professional and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marian, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team especially Kristy who checked you in - she will be delighted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Brian Couples - 04/07/2018 AccorHotels certified review
« Exceeded expectations »

The hotel location is brilliant with views over the waterways at Mandurah. The rooms are large with all facilities that you could want and the bed is just great. Our stay was mainly for relaxation and the large TV covers a range of channels so that we could actually watch our favourite footy teams. There is a pub with excellent meals right next door and other restaurants within easy walking distance. The only disadvantage was that we were unable to make use of our Accor Plus membership.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback about our team and our hotel and I will share your comments with our them. Please accept my apologies that we do not have a partner restaurant offering lunch and dinner dining discounts for our Accor Plus members. We do however have a breakfast service in the hotel - with applicable discounts eligible and our team have a variety of dining options - some with regular discounts for all our guests and I hope you will come back and stay again and make use of one of these. Thank you again for sharing your experience, and thank you for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

Sarah Solo - 04/07/2018 AccorHotels certified review
« Lovely location, friendly staff »

The staff were wonderful- very friendly, and used my name instead of something impersonal. Everything was nice and clean and the beds are so comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I am delighted you enjoyed the personalised service - something we work hard at. We want to ensure you experience a home away from home atmosphere and we clearly delivered t - I will be sure to share this with the team. Thank you again for sharing your experience, and we hope to see you soon. Kind Regards, Nicky Copper Front Office Manager

Janine K. Couples - 03/07/2018 AccorHotels certified review
« very nice hotel & stay »

staff very helpful, nice room, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for being a member with Accor Hotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Kevin D. Couples - 03/07/2018 AccorHotels certified review

Most enjoyable. Friendly staff and excellent accommodation (room 215). What's not to like!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, Thank you ever so much for your great comments regarding your stay at the The Sebel Mandurah. It is always a delight to receive such positive feedback, especially from one of our wonderful silver members. I will be sure to share your review with the entire team as I know they will be as proud of your feedback as I am. Thank you again for sharing your experience, and we hope look forward to welcoming you again. Kind Regards, Tiani Cox Assistant Manager

P K. Couples - 02/07/2018 AccorHotels certified review
« Enjoyable stay »

Excellent and comfortable stay plus staff are nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and your kind words about our team are appreciated. Thank you again for sharing your experience, and we hope to see you both again soon. Kind Regards, Nicky Copper Front Office Manager

Stewart M. Families - 02/07/2018 AccorHotels certified review
« Great stay at a arguably the best location in Mandurah »

We had a great weekend stay at Sebel Mandurah. Our room was located on 4th floor overlooking the foreshore with view's right down the estuary past the bridge. Weather was perfect, The Pen Bar / restaurant downstairs was great and we had Dolphins splashing about on the Sunday morning straight in front of hotel. Great stay and the Customer service of the Sebel staff was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. What a fabulous review to receive - the team will be so happy that you enjoyed your stay so much! It's great to hear that the local dolphins made an appearance too! Thank you again for sharing your experience, and we hope to see you all again soon. Kind Regards, Nicky Copper Front Office Manager

Anonymous Couples - 02/07/2018 AccorHotels certified review
« Hotel was beautiful, room was beautiful. »

Fantastic, we loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Kim Couples - 02/07/2018 AccorHotels certified review
« A little disappointing »

Staff on arrival were very friendly, room had great view, however facilities were a little disappointing. NO Room Service Available and Unable to use Platinum Membership card in Restaurant was appalling, it’s the first Hotel we’ve stayed in promoting ‘ Accor’ but nothing else. Breakfast left a lot to be desired......it was 1/2 Hr before closing and buffet was almost empty and didn’t get replenished. Alacarte meal came with 3 cherry tomatoes as a garnish and that was it....lacking presentation. Disappointing for an Accor accredited establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. I have just left you a voice to text, voicemail message so I hope it comes through clearly for you. I wanted to personally talk with you and apologise about the recent experience at the hotel. As a platinum member who obviously travels considerably with Accor Hotels - this is even more disappointing for us. We pride ourselves on exceptional service and it is clear that we have let you and ourselves down. I have passed on your feedback to our food and beverage managers for their review of your breakfast feedback - again we should have done better. Thank you again for sharing your experience, and I still hope for an opportunity to speak with you directly. Your loyalty to Accor Hotels is so important to us. Kind Regards, Nicky Copper Front Office Manager

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