Quay West Suites Sydney 5 stars

TripAdvisor rating 4.5/5 1,549 reviews
Quay West Suites Sydney
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Room 1

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Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or Sydney Harbour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

Quay West Suites Sydney

98 Gloucester Street
The Rocks
2000
sydney
australia

Tel: +61292406000

Fax: (+61)292406060

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY INTL AIRPORT At 17.4km / 10.81 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.8km / 0.5 miles

GPS :-33.861564, 151.206993

Our accommodations

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

2 Bedroom Penthouse 1 Queen and 1 Double Bed Sydney Harbour View

  • Max. number of persons: x5
  • Area: From 140
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

1 Bedroom Suite 1 King Bed City View

  • Max. number of persons: x4
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

1 Bedroom Apartment, 1 King Bed, City Deluxe

  • Max. number of persons: x4
  • Area: From 64
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

1 Bedroom Apartment, 1 King Bed, Harbour View

  • Max. number of persons: x4
  • Area: From 70
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

2 Bedroom Apartment 1 King 1 Queen Harbour View

  • Max. number of persons: x6
  • Area: From 90
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

THE QUARTIER BISTRO & BAR

Type of cuisine: French

The Quartier Bistro & Bar located on the mezzanine level of Quay West Suites Sydney offers a chic yet relaxing French dining experience. Our emphasis is on quality ingredients with a carefully crafted menu ideal for breakfast, lunch and dinner.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Quartier Bar

Photo non contractuelle / Strictly non binding

Adjacent to The Quartier Restaurant

Our guest reviews for
Quay West Suites Sydney

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,512 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,549 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great sta

TripAdvisor rating 4.5/5

AnitaL1415 Couples - 16/05/2019 TripAdvisor review

The climb up the hill was terrible.and exhausting.. We learnt to take te lift to the car park of the hotel then cross the road to Four Seasos Hotel and the lift from the third floor to George Street. No more hills.

Dear AnitaL1415, Thank you for your review and feedback following your time with us at Quay West Suites Sydney. We are pleased you made use of the convenient ways in which to avoid the hills and steps that are so famously in and around The Rocks. The team and I hope to be able to welcome you back to Quay West again in the very near future. Kind Regards, James Ferguson General Manager

A great weekend away

Customer review rating 4.5/5

Tim Couples - 15/05/2019 AccorHotels certified review

It was a beautiful and relaxing time for my wife and I. The staff are very friendly and helpful. The only thing I would've changed is not bothering with the breakfast option. With many cafes, restaurants, shops, etc. close by, it actually didn't make sense to spend so much on the hotel food.

Dear Tim H., Thank you for taking the time to provide this feedback following your recent stay with us at Quay West Suites Sydney. We are most delighted to read that you thoroughly enjoyed your stay with us and pleased to hear that our friendly team were able to accommodate all your needs. Thank you for choosing to stay Quay West and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

The beds are super comfy

Customer review rating 4.5/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Good location Friendly helpful staff Lovely breakfast served in timely manor Well equipped rooms

Dear Daniel J., Thank you for taking the time to provide this feedback following your recent stay with us at Quay West Suites Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing to stay with us at Quay West and we look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

It was wonderful

Customer review rating 4.5/5

Jennifer V. Couples - 13/05/2019 AccorHotels certified review

Besutiful, clean , grand room, one of the best places weve ever stayed in, view was amazing .

Dear Jennifer V., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

our home away from home

Customer review rating 4.5/5

Victoria S. Business - 13/05/2019 AccorHotels certified review

We have been coming to Quay West 4 times a year for about 20 years. we love it.

Dear Frederick & Victoria, Thank you very much for taking the time to provide this valuable feedback after your stay with us at Quay West Suites Sydney, we really do appreciate it. I am most delighted to read that you thoroughly enjoyed your stay with us. It is wonderful to receive positive feedback about our guests stay. Even more so I am thrilled to read you enjoy staying with us again and again, making this your home away from home and we appreciate you sharing your recommendations to your fellow travelers. We look forward to welcoming you back to Quay West Suites Sydney again soon. Kind Regards, James Ferguson General Manager

Perfect Stay-cation!

Customer review rating 4.5/5

Tina A. Couples - 12/05/2019 AccorHotels certified review

Quay West Suites in Sydney are the perfect place to stay whether for a week to sight-see Sydney, or for that overnight stay, when seeing a show or attending a city function . As they are fully appointed with kitchens and laundries, you can choose to be either self-sufficient, or you can choose to use the restaurant and room service if you want to be spoiled. The heated pool has magnificent views of Sydney Harbour and there is also a gym and sauna if you have over-indulged! Highly recommend these apartments if you want location, friendly service and high end apartment style accommodation. We are return customers.

Dear Vince & Tina, Thank you for taking the time again to provide this feedback following your most recent stay with us at Quay West Suites Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel, again in this occasion. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your feedback and we look forward to welcoming you back for another enjoyable visit in the very near future. Kind Regards, James Ferguson General Manager
Customer review rating 4.5/5

Jared S. Couples - 10/05/2019 AccorHotels certified review

Customer & lobby service was great, staff were always friendly & helpful. Room was good size & everything was walking distance from the hotel.

Dear Jared S., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. The team and I look forward to welcoming you back then. Kind Regards, James Ferguson General Manager

Underwhelming, not worth the money service just standard

Customer review rating 4.5/5

Callie M. Couples - 09/05/2019 AccorHotels certified review

I would not be staying again for the price the service received and overall experience was well below average

Dear Callie M., Thank you for taking the time to tell us about your experience at Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the feedback in your review to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, James Ferguson General Manager

Staff going out of their way to ensure we experienced outstanding service. Perfect location.

Customer review rating 4.5/5

Gayle Friends - 09/05/2019 AccorHotels certified review

Perfect location, very comfortable, clean and great facilities. Friendly staff, who made sure pout requests were met without any hassle at all.

Dear Gayle R., Thank you very much for your outstanding ratings regarding your stay at Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Good quality , excellent location

Customer review rating 4.5/5

Kevin T. Business - 08/05/2019 AccorHotels certified review

Relaxing , always consistent . Inconvenient that the bar and restaurant was closed during my stay .

Dear Kevin T., Thank you for sharing your recent experience of your time with us at Quay West Suites Sydney. Whilst I am pleased to hear that the staff provided you with exceptional service, I am sorry that your expectations weren't met in other aspects of your stay regarding The Quartier being closed and of course I value your feedback. Thank you again and I do hope we have the opportunity to welcome you back in the near future. Kind Regards, James Ferguson General Manager

Great for a Sydney Weekend

TripAdvisor rating 4.5/5

Companion14602777191 Couples - 08/05/2019 TripAdvisor review

Was the perfect location, amazing views, I mean AMAZING!, comfortable beds, great shower, friendly staff. We didn't dine in the restaurant so sorry can't comment on it. But will definitely stay there again.

Dear Companion14602777191, Thank you for taking the time to review your stay at Quay West Suites Sydney and provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and thoroughly enjoyed their stay as it is what we strive for every day. Thank you for choosing to stay at Quay West and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

Great place

TripAdvisor rating 4.5/5

Discover31088197954 Friends getaway - 08/05/2019 TripAdvisor review

Fantastic place to stay with some beautiful views of the city. I would definitely recommend staying at this hotel to everyone. The breakfast was amazing and the staff were very helpful. It was close to circular quay.

Dear Discover31088197954, Thank you for taking the time to share your recent experience at Quay West Suites Sydney. We are most delighted to read that you had such an enjoyable stay and that we were able to meet all your needs. We are also pleased that you found the hotel’s location very convenient and our team extremely helpful. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your thoughts, and we look forward to welcoming you upon your return. Kind Regards, James Ferguson General Manager

Good service. Great accommodations—space, cleanliness, view.

Customer review rating 4.5/5

Anonymous Families - 07/05/2019 AccorHotels certified review

We had a lovely stay. Had all we needed in our apt and were shocked at the amazing view! Loved it.

Dear Linda G., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

great view

TripAdvisor rating 4.5/5

Venture143312 Couples - 07/05/2019 TripAdvisor review

stayed in a one bedroom apartment with amazing views of the harbour and Sydney harbour bridge. Apartment was "tired" and could do with a fresh-up. Staff, location and views,made this an enjoyable stay .Easy walk to Circular Quay train station. Would stay again.

Dear Venture143312, Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. We value your comments and are pleased to read that as a result of the exceptional service provided from the team, that we will see you return to us when travelling to the area. We look forward to seeing you again then. Kind Regards, James Ferguson General Manager

excellent

Customer review rating 4.5/5

Anonymous Business - 06/05/2019 AccorHotels certified review

great room with amazing view

Dear Julian P., Thank you very much for your outstanding ratings regarding your stay at Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts. The team and I hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Overnight Business Trip

TripAdvisor rating 4.5/5

Ric Z Business - 05/05/2019 TripAdvisor review

Older hotel therefore big room. Staying in one bedroom apartment overlooking Sydney Opera house and Habour Bridge. Exceptional view! Location met everything I required. Would recommend also if wanting full kitchen and in room laundry facility on a longer stay. The in house dining meal was excellent quality. Not the five star hotel luxury experience however excellent priced alternative accommodation to suit couples or family on a trip to Sydney.

Dear Ric Z, Thank you for your review and choosing to stay with us at Quay West Suites Sydney for your recent business trip to the area. The team and I appreciate your choice to stay with us and are pleased your stay was met with a great experience. We hope to see you return to us the next time your travels bring you to the area. Kind Regards, James Ferguson General Manager

Great location with fantastic harbour views.

Customer review rating 4.5/5

Steve Couples - 03/05/2019 AccorHotels certified review

The unit was very spacious and comfortable but the bathroom was quite outdated. The carpet in the loungeroom was stretched. We had a few maintenance issues that were attended to very quickly. The unit was very clean.

Dear Steven J., Thank you for sharing your recent experience with us at Quay West Suites Sydney. Whilst I am pleased to hear that the product was perfectly suited to your needs, I am sorry that we let down our own standards in other aspects of your stay such as Maintenance issues in the room and of course I value your feedback. Thank you again and I do hope we have the opportunity to welcome you back to Quay West again in the near future. Kind Regards, James Ferguson General Manager
Customer review rating 4.5/5

Anonymous Business - 03/05/2019 AccorHotels certified review

Apartment is fantastic. It would be better if you offered a secure Wi-Fi service - this is essential nowadays for some business travellers. When I asked reception, I was told the guest Wi-Fi is secure... it is not.

Dear Helen R., Thank you for sharing your recent experience following your stay with us at Quay West Suites Sydney. We value your commitment to AccorHotels by being a loyal member. Whilst I am pleased to hear that the apartment was perfectly suited to your needs, we are sorry that your expectations weren't met regarding the internet and of course value your feedback. Thank you again for your feedback and we hope we have the opportunity to welcome you back in the near future. Kind Regards, James Ferguson General Manager

A pleasure

Customer review rating 4.5/5

David T. Solo - 02/05/2019 AccorHotels certified review

Faultless

Dear David T., Thank you very much for your outstanding ratings regarding your stay at Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager

Wow factor for the family!

Customer review rating 4.5/5

Mel Families - 02/05/2019 AccorHotels certified review

The staff were amazing. Attention to detail, hard working, very caring. It was brilliant to stay 5 star with a family and have magnificent views.

Dear Melinda T., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, James Ferguson General Manager
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