Hotel - Quay West Suites Sydney
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Quay West Suites Sydney

4.5/5 1,490 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
See all services

Hotel location

Our rooms

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything neededfor a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

  • 92 rooms
  • 92 non-smoking rooms
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Microwave in room
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,077 reviews

Our guest reviews for Quay West Suites Sydney

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,490 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Stef Families - 14/11/2018 AccorHotels certified review
« Amazing hotel with breathtaking views! »

This hotel is one of the best we have stayed in recently, the beds are comfy, rooms clean and pool was amazing! The food however wasn't fantastic, I don't recommend adding the breakfast option. Come for the views, the location (5 minute walk to circular quay - the harbour bridge and the opera house) and the pool!!

Craig M. Families - 14/11/2018 AccorHotels certified review
« Beautiful hotel with nice view of city »

Really loved our room with it's great view of the city. The lobby staff were very friendly as well as extremely helpful.

Helen M. Friends - 14/11/2018 AccorHotels certified review

Only prolem we had was the bar and resturant were closed the night we were there. Just meant we had to go out for a meal

Min Friends - 14/11/2018 AccorHotels certified review
« Excellent »

Initially we booked a room with the Sydney harbour view but I was told that someone booked the same room at the same time. So we were upgraded to a penthouse, it was an amazing experience. Loved our stay at Quay west suites Sydney.

Janet C. Couples - 14/11/2018 AccorHotels certified review
« Amazing views »

The welcome was great and our room was ready early for which we were grateful. We had a harbour view suite and the views were wonderful.

Fiona B. Couples - 13/11/2018 AccorHotels certified review
« We had a lovely time room was clean and plenty of room in one bedroom apartment. »

We found staff to be friendly and helpful it was close to restaurants and bars and we had a great time will come back as we where there last January same apartment 1 bedroom and had a enjoyable stay.

Volker Couples - 13/11/2018 AccorHotels certified review
« Visiting Sydney »

Stopover to see the town and the blue mountains

Anonymous Families - 13/11/2018 AccorHotels certified review
« Rooms and location excellent. »

Rooms and location excellent. Lifts a bit slow, service was also slow when we made requests of reception, eg bringing up our baggage, extra pool towel etc.

Belinda Solo - 13/11/2018 AccorHotels certified review
« Great location »

Large room, comfortable bed, professional staff. Walking distance to Circular Quay, the Rocks, cruise terminal, transport and restaurants

Jill Couples - 13/11/2018 AccorHotels certified review
« Perfect »

Great apartment very clean, friendly staff.

Jennifer S. Families - 13/11/2018 AccorHotels certified review
« Every convenience in the apartment, very clean and great location. »

Extremely comfortable, and great location

Richard B. Couples - 12/11/2018 AccorHotels certified review
« Fantastic the service was excellent »

It was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., Thank you very much for your outstanding ratings regarding your stay at Quay West Suites Sydney. It is always a pleasure to receive such positive feedback and your comments have been shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing feedback following your stay. The team and I look forward to welcoming you back again in the very near future. Kind Regards, Cleo Seaman General Manager

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Incredible »

From the moment we arrived we were greeted with a warm welcome. The rooms were amazing, much bigger than we expected! However, the corridors to our room smelt like sewage and it was quiet stuffy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabella T., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Cleo Seaman General Manager

Leigh Business - 12/11/2018 AccorHotels certified review
« Great View »

The view was outstanding. the size of the room was good. The furnishings & fitout was a little dated, but clean and functional. The location was perfect for my needs (conference near the Quay). I had issues connecting to the wifi which should have been included with my Husband's accor membership which was a real pain. The reason we booked here was because it was accor and i'd get wifi (as it was a work trip).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leigh B., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. We apologise you experienced issues connecting to the internet. We can confirm that no charge for the internet have been charged to your account as this is a complimentary benefit for our AccorHotels loyalty members. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Cleo Seaman General Manager

Scotty Couples - 12/11/2018 AccorHotels certified review
« Our stay was exactly as we had hoped »

Our stay was exactly as we had hoped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott O., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Cleo Seaman General Manager

Wayne N. Couples - 12/11/2018 AccorHotels certified review
« Breathtaking view of the harbour. »

The service was first class. We originally booked a normal room but on checking in we were delighted to be given an upgrade to a 2 bedroom suite with a harbour view. When we got to our room we then saw our view. Words could not describe it. 19th floor perfect position. Harbour Bridge and Opera house in all its glory. I did ask reception if they could ring the Lord Mayor and organise fireworks for that night. Incredibly to the right of the Opera House fireworks did go off which made that night more special. Thank you. Best place we have ever stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne N., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. We are thrilled we were able to upgrade you throughout your stay to enjoy the panoramic views of Sydney Harbour. Thank you again for sharing your feedback. The team and I hope your next visit will be as pleasant as the previous one and we look forward to welcoming you back soon. Kind Regards, Cleo Seaman General Manager

Greg B. Friends - 12/11/2018 AccorHotels certified review
« Great location and service »

Great - staffcctop class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory B., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. It is always a pleasure to receive such positive feedback regarding the high level of service received from the team. Your kind words have been passed onto the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts. We look forward to welcoming you back again in the very near future. Kind Regards, Cleo Seaman General Manager

Lindsay W. Couples - 12/11/2018 AccorHotels certified review
« Pleasant stay with outstanding views of the Harbor Bridge and Opera House. »

Great, really enjoyed the location, staff attitude, service and views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay W., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. The team and I are thrilled to read you enjoyed every aspect of your stay from the high level of service to our centralised location and panoramic Sydney Harbour views. Thank you for making Quay West your choice of accommodation and we look forward to welcoming you back again in the very near future. Kind Regards, Cleo Seaman General Manager

Drew Solo - 11/11/2018 AccorHotels certified review
« Rooms good size, good view, good location. »

Very happy with the room and the location of the apartment. Staff were attentive and helpful. I didn't stay fur breakfast, as it looked unappealing and the room service meal I had on the Saturday was very poor, in the time of food delivery services, if meals like this are served may as well give up and tell customers to use a delivery service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drew Anthony F., Thank you very much for your review following your stay with us at Quay West Suites Sydney. We value your comments and have spent time looking into your Room Service meal since receiving your review. We apologise this was your experience and your feedback has served as encouragement for us to aim for always delivering a high quality product. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back then. Kind Regards, Cleo Seaman General Manager

Robert T. Couples - 11/11/2018 AccorHotels certified review
« Great stay at Quay West »

Fun in exploring the city, with much help from the staff in a room with an amazing view. When we come back to Sydney, we will definitely stay there...in the same room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felice P., Thank you very much for your outstanding ratings regarding your stay at the Quay West Suites Sydney. We are thrilled you enjoyed your time with us and the panoramic views of Sydney Harbour from your Harbour View room were outstanding. The team and I appreciate your comments on the level of service and your kind words have been passed onto the team. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Cleo Seaman General Manager

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