Hotel - Quay West Suites Sydney
section.presentation.hotel.accorhotels
Sans marque Hotel

Quay West Suites Sydney

98 Gloucester Street  The Rocks 
2000  SYDNEY
AUSTRALIA

1,307 reviews
TripAdvisor Rating Based on 1,307 reviews
See rates
Best price guarantee
From
From 289.00 AUD Non member rate
From 289.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • Air Conditioning
  • SYDNEY INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything neededfor a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

  • 100 rooms
  • 100 non-smoking rooms
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,992 reviews

Our guest reviews for Quay West Suites Sydney

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,307 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sven Couples - 20/09/2017
« sven »

Beautiful apartment.Well serviced. Excellent location. Friendly and very helpful staff .Beautiful pool but spa not working. Wonderful views from adjoining terrace. Negatives: Bedside lights are inadequate for reading in bed. On check out, electronic lock left us locked out due to battery failure. 20 minutes wasted. Could have been a problem with departure timing. Helpful staff to our rescue. All in all, a very positive experience.

AccorHotels certified review
Bu.. Families - 19/09/2017
« Excellent apartments and excellent staff »

Was a fantastic stay of which my whole family enjoyed it

AccorHotels certified review
Trudy T. Friends - 19/09/2017

What an amazing view. The apartment very spacious and comfortable. Staff friendly and professional. I will be recommending this hotel to all my friends and family.

AccorHotels certified review
Susan C. Families - 19/09/2017
« Just what we needed »

Beautiful rooms, spotless bathroom, great view, iron and kitchen

AccorHotels certified review
Keith Business - 18/09/2017
« Keith »

Great location for access to Sydney business district and tourism precinct, friendly and helpful staff, clean and spacious room, comfortable bed. There are many good restaurants at all pricepoints within walking distance plus Quay West has its own service. Highly recommended.

AccorHotels certified review
Barbara G. Friends - 18/09/2017
« good location food and hotel were very nice »

always nice here because of the great outlook

TripAdvisor review
Couples - 18/09/2017
« Comfortable and well located apartment hotel »

The Quay West Suites are well located to both Circular Quay and Wynyard stations making access to transport easy. The Rocks area is full of interest and a few hours wandering around the immediate locale is rewarded by uncovering many layers of Australia's early history. And there are great views. The apartments are comfortable and have everything you need for a short or long stay in Sydney. The service from staff is excellent.

AccorHotels certified review
Paula W. Couples - 17/09/2017
« great room »

it was really good

AccorHotels certified review
Anonymous Solo - 17/09/2017
« Prime location & amenities @ premium price; some front desk staff aloof & unaccommodating »

My 33-night stay at Quay West was enjoyable -- until check-out. The amenities and location were excellent. With the exception of the front desk staff at check-out, the staff were friendly and helpful. The housekeeping staff was attentive and thorough. Several minor maintenance issues were addressed promptly by competent technicians. Until my check-out, the front desk staff responded courteously to my few inquiries and requests. However, at check-out, with front desk staff I had not met before, my request to print a one-page boarding pass was shrugged off as an annoyance. I do understand and concur with the refusal, for security reasons, to print from my USB drive. My email with the boarding pass to the hotel's contorted email address then was not received. At my request , the exasperated and increasingly impatient staff member agreed to call the Quay West Business Center to request assistance in printing my one-page boarding pass. The answer: "no". The front desk staffer was scowling at me by then. To get rid of me -- and I did feel as though I was being dismissed -- the front desk staffer gave me a map to an office supply store some 15 minutes walk. At the store, the clerk laughed when I mentioned that the 5-star Quay West was incapable or unwilling to print my one-page boarding pass. "It's just a 4-star", he said, smiling. He handed me my boarding pass and refused to accept payment. This poor experience with the two front desk staffers at check-out is the reason for my less-than-excellent overall rating. Also, the lack of basic business center services at a high-end hotel is puzzling, to say the least. Last, one surprising and disappointing feature of my one-bedroom apartment was the tiny compact refrigerator. Long-term visitors do self-cater, and a full sized refrigerator with freezer is a necessity. Otherwise, the kitchen was equipped with the basics for self catering, but not more.

AccorHotels certified review
Cindi K. Families - 16/09/2017

The service was excellent. The apartment was lovely and the view was fantastic. The location is great, easy walk to ferries and train. The neighborhood has great food options and fun shopping.

AccorHotels certified review
Lynn W. Business - 14/09/2017
« Excellent as Always »

Have stayed many times at Quay West over the years which is always fantastic. All staff are great...friendly, efficient and caring, nothing is too much trouble. If something is not quite right I'm always over compensated and well looked after. I always highly recommend QWS.

AccorHotels certified review
Anonymous Families - 14/09/2017

Fantastic apartment with plenty of room, kitchen to cook in and 2 bathrooms, The view was spectacular and the staff so friendly. This is the 2nd time I have stayed ther and when I am in Sydney again will certainly stay there again.

AccorHotels certified review
Maria E. Families - 13/09/2017
« Excellence »

Very Good Location and beautiful view from our Room ,very Satisfied We're stay here again Thank you

AccorHotels certified review
Mrs K. Friends - 13/09/2017
« Mrs K. »

Friendly staff room was so clean lovely bed and sofa bed

AccorHotels certified review
Kathy R. Friends - 12/09/2017
« Beutiful view and room and lovely friendly staff »

We loved our stay. The only thing I was a little disappointed in was we didn't have a balcony as I thought the room I had booked did. Loved the pool and the staff were very helpful and happy. Especially liked the man who did our valet parking.

AccorHotels certified review
Liz Couples - 12/09/2017
« Great Location & Staff »

Lovely apartment with views to Sydney Cove Staff were very helpful especially Owen the Concierge

AccorHotels certified review
Edwin Friends - 11/09/2017
« Entirely to short »

Having an apartment is always better than just having a room, it a mini home away from home.

AccorHotels certified review
Alison Couples - 11/09/2017

The apartment suite was excellent. Well spec'd & we used all of the facilities.

AccorHotels certified review
Steve P. Couples - 10/09/2017
« Excellent, great views, great location »

Friendly and helpful staff. Excellent location

AccorHotels certified review
Maria Families - 10/09/2017
« Pleasant »

Great location and great access to the car park. The room layout was lovely, but the bathroom sink certainly needed attention. There was paint peeling off in it, certainly not upto accor standards or the standards of this star rating. Breakfast was confusing and we had to ask what was going on as we were ignored for a while once we sat down. the peach pieces i tried were off so i couldnt eat them, they were obviously past the use by date. Once our breakfast arrived, it was fine, i just wouldnt touch the buffet.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 289.00 AUD Non member rate
From 289.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 240 m Harbour Rocks Hotel Sydney - MGallery by Sofitel
Harbour Rocks Hotel Sydney - MGallery by Sofitel
From
From 239.00 AUD Non member rate
From 239.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 570 m Pullman Quay Grand Sydney Harbour
Pullman Quay Grand Sydney Harbour Hotel
From
From 339.00 AUD Non member rate
From 339.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 580 m Sofitel Sydney Wentworth
Sofitel Sydney Wentworth Hotel
From
From 199.00 AUD Non member rate
From 199.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 710 m ibis Sydney King Street Wharf
ibis Sydney King Street Wharf Hotel
From
From 229.00 AUD Non member rate
From 229.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SYDNEY
See rates