Hotel - Pullman Sydney Hyde Park
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Pullman Hotel

Pullman Sydney Hyde Park Hotel

36 College Street 
2010  SYDNEY
AUSTRALIA

2,221 reviews
TripAdvisor Rating Based on 2,221 reviews
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From 214.00 AUD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Elegantly presented and luxuriously appointed, guest rooms at Pullman Sydney Hyde Park provide a perfectly private, spacious retreat for both business and leisure travellers. Guests looking for hotels in Sydney can choose from a range of accommodation styles at this impressive central Sydney hotel, with Executive, Premier and Superior options available. Each room features stylish décor, a marble bathroom, a work desk, broadband Internet access, a mini fridge, an iPod docking station and a flat-screen TV.

  • 241 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Wide working desk
    • Telephone in bathroom
    • Air-conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,563 reviews

Our guest reviews for Pullman Sydney Hyde Park

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,221 reviews
AccorHotels certified review
Mikey S. C. Solo - 16/08/2017
« Restful City Retreat »

I find the Pullman on Hyde Park so perfectly situated and with beautiful views whatever side of the hotel you're on. It is convenient to the city with a walk through the park & has transport of every kind within 100mtrs. The staff here are always friendly (several of them have been here for years) and helpful. The rooftop pool gym & spa is a lovely place to relax & enjoy the sun & views. The rooms are lovely & well appointed. It's a great spot.

AccorHotels certified review
Anonymous Families - 15/08/2017
« Amazing »

We loved our stay. The room was fantastic with an Awesome veiw of hyde park and the surrounding buildings, especially at night.

AccorHotels certified review
Anonymous Friends - 15/08/2017
« Relaxing night away »

Very welcoming staff , clean and comfortable room. Great space in bathroom .

AccorHotels certified review
Jason H. Business - 15/08/2017
« For the cost and the room nights our business booked it was very poor value for money again »

From the rude check-in staff when I arrived (a very angry man greeted me, no smile, no eye contact) to the moment I left it was underwhelming. The quality of room service food was very low and the price ridiculous and then to be charged another $5 for tray delivery is unheard of. Deliveroo is cheaper. I asked for a lemon with my salmon (no sauce) and they forgot that and I didn't even get salt and pepper with it plus the cutlery was dirty - for the cost it should be 5 star and u don't even get a glass of tap water. My TV did not work every night and I gave up asking reception to fix it. I only eat omelettes for breakfast and at 6.45am the staff kept telling me the chef wasn't ready to cook an omelette when kitchen was opened especially for our staff at 6.30am. Not ready to crack an egg in pan? Seriously. The coffee was literally undrinkable from your baristas the 3rd year in a row now. Nobody ever answers the room service phone would ring forever. Mini-bar food not replenished and staff generally just don't seem like they want to be there. I rarely complain but after using Pullman as our official hotel for a number of years now I don't see how we could possibly risk your property again. From memory I sent a similar feedback form last time with no response so maybe this time you guys will acknowledge the issues and have the courtesy to respond. Regards Jason H., CEO, Event Management International

AccorHotels certified review
Anthony T. Couples - 15/08/2017
« Really awesome hotel! »

Top quality, premium facilities and friendly staff. Only downside was really expensive parking!

AccorHotels certified review
Kita Couples - 15/08/2017
« Beautiful hotel, friendly staff! »

We had a fantastic and enjoyable stay. One of the receptionist was not aware of Accor Gift Cards so it took longer than usual to check in, however she was very nice and polite.

AccorHotels certified review
Ross C. Business - 14/08/2017

staff great at welcome

AccorHotels certified review
Shaun Solo - 14/08/2017
« Good »

Everything was good except having to complain about noisy neighbors at 3am in the morning twice... the third time I just gave up as the staff clearly weren't effective in stopping it

AccorHotels certified review
John Business - 14/08/2017
« 2 night stay »

Overall the stay was good. The room service I ordered on the first night was not good. The bun was stale and the chips where cold. I also requested a bucket of ice when I ordered and this did not turn up with my food.

AccorHotels certified review
Lauren Couples - 14/08/2017
« Fantastic stay at Pullman Hyde Park »

Thank you so much to Joanna Tatsis and team for looking after us last Friday night for my partner's birthday! Room was beautiful, very comfortable and we enjoyed a nice swim in the roof top pool and spa! Didn't use the gym but it looked great. Check-in and room service very helpful/friendly. Will definitely stay again!

AccorHotels certified review
Wally L. Business - 14/08/2017
« After visit Sydney for a work commitment, it was an overnight stay to prepare for early morning departure back home. »

A very quick visit with virtually no time actually spent in the hotel outside of sleep - however it was again enjoyable.

AccorHotels certified review
Steven H. Couples - 14/08/2017
« A very nice break in a great location »

A very relaxing experience. The room was comfortable and very clean. The staff were friendly and attentive.

AccorHotels certified review
Vicki Families - 14/08/2017

Very comfortable, staff very helpfull.

AccorHotels certified review
Ben Couples - 14/08/2017
« Great service, really satisfied »

The welcome at the desk was really good. Dhruv checked us in and was fantastic, really warm and welcoming. The room was great, the only downside was perhaps the breakfast, the coffee could be better, but this isn't a complaint as we loved our time.

AccorHotels certified review
James G. Business - 13/08/2017
« On business »

Efficient, friendly, great location for work.

AccorHotels certified review
Andrew Business - 13/08/2017
« Great room and attentive staff. »

Generally I was very satisfied, however the food was not great. I ordered pizza from room service and even though it arrived promptly it was not hot and the centre was gluggy and doughy. it seemed as though the bases you use are frozen. Also lacked taste.

AccorHotels certified review
Adi Families - 13/08/2017
« Mr »

Very pleasant and convinient

AccorHotels certified review
Joanne L. Friends - 13/08/2017
« Just love the rooms at the Pullman »

We had a fab room and spent the night drinking with friends and admiring the view of Hyde Park. The Pullman is a real treat. The $6 wines happy hour is great. Restaurant was a little hit and miss.

AccorHotels certified review
Darren P. Business - 13/08/2017
« Great location »

I chose this hotel due to its location and from the experience I had at the Pullman in Auckland over other Accor properties. This hotel was not as expected. No concierge service on arrival. Checkin was very friendly and efficient. The room was ok but in need of an upgrade ESP the bathroom. Sink was all cracked. The bar service was 5 star and friendly. However the meal at the restaurant was let down by what seemed like waitress who really didn't want any guests there. I over heard the same comment from a table who arrived after us. It was fairly empty too. Check out was quick and the receptionists got me a taxi

AccorHotels certified review
Anonymous Business - 13/08/2017
« Quality of Service has dropped :( »

Standard of service have dropped since my last visit. 1. Called to leave my platinum membership number prior to check in, the room upgrade was not reflected on check-in 2. Was left waiting about 20 mins at check-in. The person who was serving the priority line left immediately after serving the guests in front of me even though I was clearly in the queue. Ended up having to wait for the other line (manned by Kevin) to clear before I could check-in. Kevin was pleasant enough and apologised for the long wait. The check-in process itself took a really long time as there were issues with the access card system plus there were more guests waiting to check in. I ended up with drinks voucher with a different room number than the access card folder and ended up trying to access the wrong room. 3. No platinum welcome pack nor any amenities even though I was told it would be delivered. By then, I was too tired to ask. At the rate I was paying, I would be expecting a better service than what I have received. .

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