Hotel - Pullman Sydney Hyde Park
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Pullman Hotel

Pullman Sydney Hyde Park Hotel

36 College Street 
2010  SYDNEY
AUSTRALIA

2,221 reviews
TripAdvisor Rating Based on 2,221 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Elegantly presented and luxuriously appointed, guest rooms at Pullman Sydney Hyde Park provide a perfectly private, spacious retreat for both business and leisure travellers. Guests looking for hotels in Sydney can choose from a range of accommodation styles at this impressive central Sydney hotel, with Executive, Premier and Superior options available. Each room features stylish décor, a marble bathroom, a work desk, broadband Internet access, a mini fridge, an iPod docking station and a flat-screen TV.

  • 241 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Wide working desk
    • Telephone in bathroom
    • Air-conditionning with individual remote
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,530 reviews

Our guest reviews for Pullman Sydney Hyde Park

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,221 reviews
AccorHotels certified review
Andrew D. Business - 12/08/2017
« Good but disappointedly woken up »

Nice hotel. Ordered room service at 7pm after having a long day of travel. Food was nice but extremely disappointed to be woken just before 9pm with someone from the hotel checking to see if I enjoyed the meal. Really - calling at 9pm. I'm a difficult sleeper so struggled to get back to sleep again. Wrecked an otherwise nice stay.

AccorHotels certified review
Debra W. Business - 12/08/2017
« Welcoming and a delightful stay »

Staff well trained. The staff were very polite and attentive. And the view across the park from the restaurant for breakfast was very pleasant. A lovely surprise to find we had a room upgrade on arrival.

AccorHotels certified review
Morgana P. Business - 12/08/2017
« Generally efficient with some areas outshining others »

Check in and out was slower than I expected. Room service service was excellent with both the phone staff and delivery staff eager to help. I was very annoyed that my alarm clock went off at midnight. This issue is something I've only experienced twice and it indicates house keeping staff are either lazy or poorly trained. Room itself was clean and comfortable. In fact I'd say it was even spacious. Cafe was very slow in the morning.

AccorHotels certified review
Chris L. Business - 12/08/2017
« Not as good as the last one »

Room was smaller, no view.

AccorHotels certified review
Narelle B. Couples - 11/08/2017
« Mrs »

I have never been so spoilt in my life. The accommodation was excellent, the staff were very friendly, and so helpful, the food was loverly. It is a beautiful hotel. Thank you Accor for doing the booking. We had a wonderful 21st Anniversary. Thank you Narelle

AccorHotels certified review
Marisa A. Business - 11/08/2017
« Enjoyable in every way  »

Staff very helpful and polite rooms very clean Breakfast was exceptional Position is beautiful

AccorHotels certified review
Jay Couples - 11/08/2017
« Overall it was just OK. »

There was an issue booking in as we had a prepaid Accor card. The reception person ended up having to ask how to handle it and still was't sure and in the end said he would work it out and come back to us if there was a problem. There should not have been an issue as I had pre-booked and dealt with all of the issues over the phone.

AccorHotels certified review
Fred H. Couples - 11/08/2017
« Awesome views from 21st floor »

The staff were very good from check in to check out. The dinner in 36cafe was excellent

AccorHotels certified review
Rob P. Business - 11/08/2017
« Given incorrect information about executive lounge »

Room was good. I was disappointed about my experience in reference to attending the executive lounge. I was staying on that floor and offered the facility. I attended the lounge and was advise it was a $60 charge. I left and went down stairs to the bar. I asked the service desk about the lounge and they advised that I should have had complimentary access. Instead I was spending money in the downstairs bar.

AccorHotels certified review
Mark K. Business - 10/08/2017
« Manager Packaging Systems and Services »

Was very happy with the experience, room and meals were of a good quality

AccorHotels certified review
Anna S. Business - 10/08/2017
« Excellent »

We travelled as a group of three for a work function. Everything was easy and well catered for.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Centrally located to the things I wanted to do. »

Food was good and the rooms comfortable.

AccorHotels certified review
Chris S. Couples - 10/08/2017
« Poor service at bar spoiled things ... »

We were excited about 5 star night in Sydney to end our holiday. Parking and check in went fine. Room was comfortable and had great view however seemed a bit dated with damage/cracks/repairs on wall wood, fridge and toilet. Staff member knocked on door after arrival with free bottle of water and letter of welcome that mentioned arrival treats? We happily took our 2 drink vouchers to bar (were these the arrival treats?) and got very poor service from the Bar Lady, barely looked at us and said "you can have house wine or tap beer". When she poured my wife's requested glass of bubbly from quarter full bottle it was obviously flat which I pointed out politely, Bar Lady tipped it out with no words or eye contact and refilled... at that point we lost interest and decided to drink and eat elsewhere rest of stay ... bed was comfortable.

AccorHotels certified review
Anonymous Families - 10/08/2017
« Pleasant »

Good

AccorHotels certified review
Anonymous Business - 09/08/2017
« Very enjoyable. »

Generally very good. Breakfast staff in the Executive lounge was excellent & could not do enough for you. Room & location was excellent. We were disappointed with the choice for welcome drinks as last stay this also included Cocktails. This time it was house wine & beer. The bubbles did not last very long indicating it had come from a bottle that had been opened for some time. Also no morning paper to the room.

AccorHotels certified review
Carol M. Couples - 09/08/2017
« nice hotel »

Nice hotel friendly staff. Unfortunately the pillows were just awful. other than that the hotel was lovely Executive lounge was nice to relax in.

AccorHotels certified review
Emma Couples - 09/08/2017
« Good »

Locations was nice. Pillows were really hard and uncomfortable. Our TV did not work and the bathroom was a little outdated. Our tap handle was hard to turn.

AccorHotels certified review
Anonymous Business - 09/08/2017
« Pleasant »

Bed was comfortable, pillows were not. Room was always clean, but I was disappointed that theres was no turn down service. Staff were always friendly and helpful. The buffet breakfast seemed to struggle to cope with the amount of guests, but the food of good quality

AccorHotels certified review
Jennifer Solo - 08/08/2017

Check in with Jason from front office was lovely, he was friendly and professional. Made the start of my stay very welcoming. However, I found all F&B staff at both dinner and breakfast rude.

AccorHotels certified review
Anonymous Couples - 08/08/2017
« Excellent as always! »

Always great returning to our Sydney Pullman Family, special place.

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