Pullman Port Douglas Sea Temple Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 2,012 reviews
Pullman Port Douglas Sea Temple Resort & Spa
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Hotel extras

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Port Douglas Sea Temple Resort & Spa

Mitre Street
4877
port douglas
australia

Tel: +61740843500

Fax: (+61)7/40843599

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 62km / 38.53 miles

GPS :-16.52604, 145.472916

Our accommodations

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

Studio Spa Room

  • Max. number of persons: ‌2
  • Views: Golf view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Penthouse Apartment

  • Max. number of persons: ‌3
  • Views: Golf view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Two Bedroom Penthouse Apartment

  • Max. number of persons: ‌5
  • Views: Golf view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Two Bedroom Plunge Pool Apartment

  • Max. number of persons: ‌5
  • Views: Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Two Bedroom Swimout Apartment

  • Max. number of persons: ‌5
  • Views: Lagoon view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

3 Bedroom 2 Bathroom Penthouse

  • Max. number of persons: ‌7
  • Views: Golf view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

3 Bedroom 2 Bathroom Swim Out

  • Max. number of persons: ‌7
  • Views: Lagoon view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

3 Bedroom Beachfront Villa

  • Max. number of persons: ‌7
  • Area: From 204
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

ALUCO RESTAURANT AND BAR

Type of cuisine: International

A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

For the ultimate holiday experience, park your towel on a sun lounge, order a cocktail then settle in for lunch at the Sea Temple Pool Bar. The Pool Bar offers delicious drinks and cocktails, all day snacks and lunch in a relaxed environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 156 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

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AccorHotels Rating 4.4/5

3,140 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,012 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

average

Customer review rating 4.4/5

Anonymous Couples - 13/06/2019 AccorHotels certified review

It was functional and staff were polite but apart from Patrick at breakfast who was excellent nobody went the extra mile. Some of the rooms looked lovely, with nice views and outdoor space, ours was average. It was a long walk to town or the area of the beach that you was life guarded and therefore safe to swim.

Excellent

Customer review rating 4.4/5

Debra R. Friends - 13/06/2019 AccorHotels certified review

We had a wonderful experience staying at Sea Temple Resort

Clean, conmfortable room for improvement with staff

Customer review rating 4.4/5

Carley Families - 13/06/2019 AccorHotels certified review

We have stayed 3 times at the Sea Temple Port Douglas and have always had exceptional service, however this time we felt that staff weren't as helpful as previous times. Simple things like requesting a plastic cup to have a drink of water by the pool we felt like we were under interrogation as to why we needed it. I was also disappointed with assistance into getting back to Cairns with the ironman on. Every staff member we spoke to had a different time it would take and which way to go, as this happens every year i would have thought that there would be more detailed instructions on getting out of Port Douglas.

Overall experience was great and in line with what I would expect from a high end resort

Customer review rating 4.4/5

Cameron H. Families - 13/06/2019 AccorHotels certified review

Room facilities were fantastic as were pool facilities. We did observe the pool area cluttered with used glasses that had been there for 1-2 days which was surprising (near the spa. Overall the kids loved the pool(s). Staff were generally keen to assist where possible.

Great

Customer review rating 4.4/5

Kyla Couples - 12/06/2019 AccorHotels certified review

Was good, would of preferred the room to be a bit cleaner, but besides that it was good. Not really impressed how a $200 bond is taken out of My account and it doesn’t go back into your account straight after you leave.

Customer review rating 4.4/5

Lisa Couples - 12/06/2019 AccorHotels certified review

We enjoyed the hotel and facilities, one aspect of it that was quite disappointing on our last night stay is the sheets were changed (as per request) and as soon as went into bed the sheets had old blood stains on them. Not sure why you would continue to get these cleaned? 5 star hotel, maybe re-think again.

friendly staff but terrible breakfast

TripAdvisor rating 4.5/5

ColinNo1 Family - 12/06/2019 TripAdvisor review

We went for a family vacation and stayed for a week. The hotel is located on the southern edge of Port Douglas, and it is a short drive into the main shopping street. The staff were always friendly and helpful. One night we ordered room service and it was good quality. But breakfast is horrible, with poor quality produce e.g. fruit that was old. Don't bother with the breakfast package, just get in your car and drive into Port Douglas and eat some of the amazing breakfasts at a local cafe.

Was very pleasant

Customer review rating 4.4/5

Cathy Couples - 10/06/2019 AccorHotels certified review

Room was great only complaint was that it would have to be furthest away from reception and restaurant you could get

Staff were great but facilities weren’t as we expected

Customer review rating 4.4/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

All the staff were amazing from start to finish. We weren’t very happy with our room

Great Vibe!

Customer review rating 4.4/5

Michelle J. Families - 10/06/2019 AccorHotels certified review

Myself and my family had such a wonderful time! There was everything and more of what you needed for a fantastic holiday but the stand out for us was the friendly staff who went out of their way to make sure all our needs were met! Already planning our next trip back!

Great location but cleanliness not very good

Customer review rating 4.4/5

Anonymous Families - 09/06/2019 AccorHotels certified review

Problematic. Firstly we did not get the room we requested however the reception staff did relocate us and I received a follow up call the next morning to apologise. My main issue was with the cleanliness and housekeeping. General cleanliness was extremely poor. There was pink fluff on the floor on the day we arrived and after 2 days I had to picked it up. I don't believe the floors had been cleaned prior to our arrival or during our 6 day stay. Coffee supplies were not replenished and I had to call to get some delivered. Reception staff were very obliging and promptly organized. One day we returned to find one of the rooms not completely serviced, pillow cases had been removed but not replaced. Again I had to call the front desk to get rectified. Front desk staff were very obliging however the cleaning of the room would deter me from staying again.

A great Resort

Customer review rating 4.4/5

Kerry D. Families - 09/06/2019 AccorHotels certified review

A very pleasurable time

Perfect break location and a good high standard hotel

TripAdvisor rating 4.5/5

AlistairD140 Couples - 09/06/2019 TripAdvisor review

The hotel has a great location and the rooms and pool are magnificent. Food quality is very good at all meal dining’s, however the staff were overwhelmed in the evening. After a great welcome to the restaurant, speedy drinks and food, they forgot the last mile to checking in clearing up at the end of the meal and bringing the bill. They let the experience down at the end and that was a shame because they were really friendly and attentive when first introduced. The rooms are good but have an odd knock hear and there but nothing to complain about and the pool could do with the odd leave clean , but that would be picky. Over all we would highly recommend this venue and would definitely go back again.

Just love it, beautiful and relaxing

Customer review rating 4.4/5

Cheryle W. Couples - 07/06/2019 AccorHotels certified review

Relaxing just what we wanted, hot tub, beach walk and quite

Mostly pleasant but finer detail to attention required

Customer review rating 4.4/5

Sara Families - 07/06/2019 AccorHotels certified review

Very relaxing stay and overall an enjoyable trip. Staff in particular were fantastic and accomodating, particularly with queries and concerns. Did feel however that at times attention to detail was lacking and some communication issues clear amongst staff and different parts of the resort

not as clean and it should be for a hotel of that stand it

Customer review rating 4.4/5

Therese L. Couples - 06/06/2019 AccorHotels certified review

The rooms are restricted in space. The whole space was taken by the bathroom. To relax we had to sit on the bed. No where to relax !!!!!!!!!!!

Customer review rating 4.4/5

Anonymous Families - 06/06/2019 AccorHotels certified review

Pullman Port Douglas is beautiful hotel . But was disappointed as asked for an early check in and this was confirmed then got a phone call to confirm again , upon arrival I was told the room was not ready and had to wait roughly an hour , so this was frustrating with a child. The breakfast seemed to be very under staff, the breakfast that was there was cold or very Luke warm , the had run out of most things and took sometime to refill again. when we first arrived : No juice only apple , and no cups or coffee cups so had to wait Pancake machine was out of stuff No scrambled eggs or sausages. These all took quite sometime to fill back up and the stuff that was available was cold, definitely not worth the money. in Saying that the there were only 3 staff members in there, trying to do everything , so fly quiet sorry for them as they were doing there best. And my son was grossed out and didn't want to swim in the pool as there were heaps of worms (Earth worms in there), staying 2 nights I thought maybe that they would have someone cleaning the pool in the morning , but they were still in the the next day, which wasn't very appealing at all.

Port Douglas Gem

Customer review rating 4.4/5

Jocelyn N. Couples - 06/06/2019 AccorHotels certified review

From check in to check out it was a delightful experience.

Very relaxing gorgeous grounds with staff willing to please made my holiday very enjoyable

Customer review rating 4.4/5

Clem M. Business - 05/06/2019 AccorHotels certified review

I enjoyed my time there very much indeed. the staff were always willing to help, the grounds are excellent, and the atmoshphere exciting with palpable enthusiasm from the desk and restaurant

Excellent facilities; nice location

Customer review rating 4.4/5

R. L. Families - 05/06/2019 AccorHotels certified review

Overall it was ok but in consideration of the cost a number of things did go wrong. We had booked a baby cot, this was not in the apartment when we checked in. We then had to seek a cot and a high chair. Main toilet was leaking and although reported no one came to fix it. Room service delivered wrong food but offered a free pizza instead. On the last morning, we had a snake outside our door. Lap pool is not heated, so couldn't use it. Had to use main pool area spa which was over crowded. Pool drink service was lengthy. We were there in happy hour and only one bar tender to provide drinks for everyone, so insufficient staff to provide the service and you had to go and fetch it yourself. No one brought out the drinks. Getting in and out of the pool to get the drinks was inconvenient as you had no idea how long the drinks would take to get ready.

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