Hotel - Pullman Port Douglas Sea Temple Resort & Spa
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Pullman Port Douglas Sea Temple Resort & Spa Hotel

4.5/5 1,928 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,756 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,928 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Meredith Couples - 10/10/2018 AccorHotels certified review
« Great resort »

We had a great time. The room was lovely and comfortable and the mini balcony was nice. Only issue was the fact that wifi was so complicated and the Continental breakfast quite expensive. Also, not your fault, but there were kids everywhere because of school holidays... we didn’t think the whole resort would be families. Maybe consider having kid-free ‘zones’ (even a small one!) of some type? Beach is further than ideal BUT still a great walk. Room service was quick and friendly but pizza not great. Everything else was amazing! Friendly and efficient staff. Comfy bed and great bathroom. Good parking.

Kelly Couples - 10/10/2018 AccorHotels certified review
« Nice Location, but missed the finer touches. »

Hotel is in a good location, easy to access and find. I was disappointed that the room in our bed was a twin split - with unfortunately no padding to cover the bedding separation. We also dined in the main restaurant, where for the price of the main dishes I would have expected better quality and selection (of the 5, two were unavailable on a Friday night). We also found it near impossible to get the wifi to work.

Elly S. Friends - 09/10/2018 AccorHotels certified review
« Relaxing and accommodating »

Our experience was very enjoyable. The resort is one of the most beautiful that I have stayed at and the staff were all extremely helpful, and accommodating to us on our stay. One minor error occurred with room service which was made up for and the staff were very apologetic.

Anonymous Families - 08/10/2018 AccorHotels certified review
« Lovely surrounds, staff very helpful »

Lovely resort, well maintained. Rooms had everything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your fantastic review. I am absolutely thrilled that you enjoyed your stay in our home! Thank you once again for taking the time to share your experience. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Alex H. Families - 08/10/2018 AccorHotels certified review
« Great location, let down by restaurant »

We've stayed with you on 4 occasions now. We love the location and especially the pool area. The staff are all friendly and helpful. This time, the restaurant was a serious let down compared to previous times we've stayed with you; the menu was limited and the food was poor. We ate there twice during our stay and the food was probably the worst we've had at any restaurant in a long time. It was certainly nowhere near the standard of any of the restaurants in town. Our party ordered the Coral Trout, which was cold and rubbery and the Pad Thai was greasy and very salty. No hard feelings, we still like the place and will be back again, but I thought it would be worth mentioning our experience with the food as I imagine this is something that could easily be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Firstly, I would like to thank you so much for reaching out to the team here in regards to your most recent stay. Our passionate team only ever wish to provide the best possible service and the best way to ensure we are constantly doing so is listening to each and every guest and their valuable feedback that can be provided. Your comments have been shared and addressed with both our Food & Beverage Manager & Executive Chef. The entire team look forward to welcoming you back again in the near future. Wishing you safest of travels until then. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Simon Friends - 08/10/2018 AccorHotels certified review
« For the price, we expected more... »

We found the staff very good, but appeared to be insufficient to meet peaks (breakfast is a good example where long waits to be seated, and food items running out). We had a SPA room on the first floor, and found it OK. We would have preferred to have a smaller spa, to allow room for a table two people could sit and have a meal at (table was TINY), and a sofa - somewhere comfy to sit. WiFi was excellent, but not nearly enough powerpoints (and in awkward places), and the television takes up most of the benchspace. In general the room was clean but tired - the toilet exhaust fan didn't work (and by the look of it was clogged with dust), there was mould around the shower base. Instant coffee? - Should be a Nespresso (or similar) or at least the ability to hire one This was pretty much the same observation outside - cracked tiles, missing mortar - nothing major, just not what we were expecting. And certainly not at the price we were paying. The shuttle service was brilliant, but could have also serviced some of the local shops. We had a great time - an opportunity to meet up with some old friends and catch up. They has a ground floor Spa room - and the little outdoor courtyard made a big difference (a table big enough to eat at). However the design with windows of the adjacent apartment overlooking caused some irritation. Would we go back - absolutely, but not at the price. We would try somewhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for sharing your valued feedback with the team. I am sorry to read that you were disappointed with your recent stay. If you could email me directly on h8… so that I can follow up on your comments personally with you that would be greatly appreciated. I hope to hear from you soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Ken T. Families - 08/10/2018 AccorHotels certified review
« Very enjoyable »

This was a family holiday and all had a great time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken T, Thank you so much for taking the time to provide myself and the team with feedback on your most recent stay. It is a pleasure to read that you and your family had a wonderful family holiday! We hope to welcome you back in the near future. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Andreas S. Families - 08/10/2018 AccorHotels certified review
« Great getaway in the tropics »

We had an amazing time. Loved Port Douglas and surroundings. The resort was really nice as well, we loved the pool and our apartment. Stuff was really friendly too. Only area of improvement: A few things in the apartment didn't work and needed maintenance (the bbq. the light in the outdoor area, one of the water tabs was leaking, etc - all disappointing for a 5 star resort. Everything else was just perfect. We will come back. Thanks a lot for a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, Thank you for taking the time to provide our team with feedback that will only ensure our future guests more memorable experiences with us during their stay. Our Maintenance team will investigate the concerns you have raised with the outdoor area within the Penthouse Apartment and have the problems rectified immediately. I appreciate you bringing this to our attention. We thank you so much for providing this feedback to our teams and hope to have the opportunity to welcome you back again. Until then, we wish you only the best of future travels. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Fairy Families - 08/10/2018 AccorHotels certified review
« Lovely place to realx with family »

It was our third time and we enjoyed it very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fairy, Thank you so much for taking the time to provide our team with such wonderful feedback in regards to your return stay with us. We look forward to welcoming you back to our home again for another great stay soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Monique Couples - 07/10/2018 AccorHotels certified review
« #Bliss »

Wonderful. Relaxing by the bar at the pool was bliss. Extremely friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monique, Thank you so much for this fabulous review. It is a true pleasure for the team and I to read about your wonderful experience. We very much look forward to welcoming you back again in the near future. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Luke Families - 05/10/2018 AccorHotels certified review
« Great- but room for improvement »

Really enjoyed it, lots of postives but certainly some room for improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, Thank you for taking the time to share your experience. I am sorry to read that certain areas of our product, facilities and services did not meet your expectations. Should you wish to contact me directly I would love the opportunity to speak to you personally regarding your experience and can be reached on 07…. I do hope to have the opportunity to speak to you soon. Sincerely, HOLLY HOPKINSON GUEST EXPERIENCE MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Stephen Families - 03/10/2018 AccorHotels certified review
« Great property average service and food »

Loved the property. Room was fantastic and the pool lived up to expectations. Service from the staff was 'disinterested' and far too casual. Food and beverage was boring and poor quality. We would have eaten lunch and dinner everyday, instead we went elsewhere and found really good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the Resort. Our passionate team are generally remembered for their upbeat and personal service delivered. Please rest assured your feedback has been shared with the entire management team in regards to the lack of interest you saw in our team members throughout our resort. We do not want any of our guests to feel a lack of service. Once again thank you for taking the time to provide our team with valued feedback. If you ever decide to give us a second chance, please feel free to contact me personally. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Teage E. Families - 03/10/2018 AccorHotels certified review
« Very pleasant »

It was a lovely experience although the property looks slightly tired since we were there last in 2012

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teage, Thank you so much for your return visit and for taking the time to provide myself and the team with feedback. We certainly value your patronage and do hope that we can welcome you back when you are next travelling to Port Douglas. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Sonia B. Couples - 02/10/2018 AccorHotels certified review
« Pleasant surroundings & nice & quiet. »

The complex is lovely. Reception staff very welcoming and helpful. The disappointing part to our stay was being interrupted twice by housekeeping. The first time was on our arrival. Staff were checking the bar fridge. Really feel this should have been completed before we checked in but as we had only arrived it was ok. The second interruption was on the Saturday morning. As your check out is not until 11.00am we were disappointed to be interrupted at 9.45am. As we were having a sleep in (which is extremely rare for us) and not fully dressed we didn't open the door and housekeeping said they would come back later. Surely they have a list of which guests are checking out on any given day and could check with reception that keys have actually been handed in before knocking on the door. As the room was quite expensive for at a locals rate it we were disappointed to not enjoy the sleep in we were after. The room itself was lovely, very comfortable bed and the spa was the perfect spot to relax. (also another rare treat)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia, Thank you for taking the time to write this review. We very much appreciate your feedback as it allows us to continually review and improve our service and facilities. I was most concerned to hear of your comments in relation to the inconveniences you experienced during your stay. Please accept our sincere apologies that your stay was less than satisfactory. I have discussed your concerns with both our Executive Housekeeper and Minibar Team to ensure we are adhering to our procedures. We hope to have the opportunity to welcome you back to the Resort and provide the service and standard in which we pride ourselves! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Narelle H. Couples - 02/10/2018 AccorHotels certified review
« Nice »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narelle, Thank you so much for taking the time to review your stay! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Kate J. Couples - 02/10/2018 AccorHotels certified review
« Amazing. Loved everything! »

We got married on the boardwalk and stayed for a week. Loved it all! The attention to detail from Katherine Webber was absolutely amazing. Pool bar employees Isabelle and Sebastian were also incredible. Yuan was wonderful on our wedding night and very prompt with service etc. our 5 course degustation menu personalised by the chef was fantastic!! :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, Thank you so much for your wonderful review. It is great to hear that you choose us for the special occasion and that Katherine looked after you so well; she was thrilled to read your feedback! We continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the team. Thank you again for sharing and we certainly do look forward to welcoming you back again soon. Once again, congratulations! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Nicola D. Families - 01/10/2018 AccorHotels certified review
« Our stay met most of our needs, priceless »

We loved staying with you. The apartment was great and had enough space and was well equipped. The resort its self was beautiful. The only thing we didn't like was the menu at the restaurant. I feel that the menu catered for adults and small children but, with 2 teenagers, it didn't quite hit the mark. My boys didn't want to eat the beautiful meals but they could not eat the children's buffet as they were 14 and 15. To be honest even if they did they wouldn't have wanted to line up for food with children much younger than them. This unfortunately meant we only ate at your restaurant once and we had to go into Port Douglas every evening. Whilst there are some lovely restaurants in Port Douglas I would have preferred to eaten at the resort and not have to drive or catch the bus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thank you for taking the time to share your experience. It is such a pleasure to hear that you enjoyed both the apartment and found the Resort beautiful - we really are spoilt with our tropical location! Your feedback is appreciated and I have shared this with our Executive Chef to take into consideration as he curates the new menu for ALUCO Restaurant and Bar Thanks again for sharing your recent experience and we very much look forward to welcoming you back again soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Amazing and beautiful »

Great

Our hotel has responded to the review
Our hotel has responded to the review

It is such a delight to read of our valued guests enjoyable stays with us. Our team look forward to the opportunity to welcome you back again soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Helen C. Families - 30/09/2018 AccorHotels certified review
« Amazing experience, couldn’t fault it. »

Best holiday destination by far. Friendly helpful staff, amazing facilities. Perfect location. Was everything we expected and more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, WOW - what a truly brilliant review! Thank you so much for taking the time to share your experiences had with the team! We look forward to welcoming you all back to our home again for another memorable visit. Until then Helen - thank you so much again! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Steve B. Couples - 30/09/2018 AccorHotels certified review
« Presidential »

Beautiful accommodation and upgrade with service second to none

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you so much for the truly wonderful review. It is such a delight to read of our valued guests experiences and we look forward to the opportunity to welcome you back again soon. Thank you for your time in sharing your experience. Safest of future travels. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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