Hotel - Pullman Port Douglas Sea Temple Resort & Spa
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Pullman Port Douglas Sea Temple Resort & Spa Hotel

4.5/5 1,880 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • WiFi in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,526 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,880 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Elyse Couples - 09/07/2018 AccorHotels certified review
« A wonderful time »

It was fantastic and would recommend to anyone to stay at this resort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elyse, Thank you very much for taking the time to share the wonderful stay you had with us recently! Your comments have been shared with our amazing team who are working every day to offer the best customer service. We are looking forward to welcoming you back again soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

T P. Families - 09/07/2018 AccorHotels certified review
« Didn't enjoy it as much as last year when we stayed in September 2017. »

Our room #103 wasn't up to the standard we expected (and that we enjoyed last year in #104). Upon arrrival, requesting the second bedroom bed be split for our two sons , housekeeping promptly attended and then came out of the room upon competion saying he'd fallen against the wall and created a large hole (which was the size of a serving platter). He reported it immediately to Reception who turned up shortly afterwards with Maintenance to say it could be fixed the following day, but it would take 5 hours. They would fit in to our schedule. (We decided, because our eldest son had become ill with tonsilitis on the day we arrived we didn't wish to have further disruption and didn't request the wall be fixed while we were staying.) Shortly after our arrival, we noticed the ensuite bathroom shower made a loud noise when turned on; maintenance fixed this within 1-2 hours with a new shower head. Shortly after we had to call him back because the dishwasher was making a loud grating noise. Maintenance fixed this problem promptly. At the same time, Maintenance also fixed the toilet in the second bathroom which was running. The fridge had been turned to a very low setting (2) and our food wasn't chilled overnight until I, regretfully, had to call for maintenance - again - who rectified it by turning the fridge to the proper setting of 5. The fridge was rusty around it's exterior and not quite the standard we expected. Maintenance were prompt in sorting out these issues. It's a shame we had to call them in the first place on the day of our arrival. The resort is beautiful, that is why it's our third stay within as many years. However, we found it looking a little 'tired' and there were small things that should have been attended to: 1. Lights 'out' - there were many lights out throughout the resort: a) The path light outside our patio (our apartment #103 is on the ground floor opposite the pool) flicked on and off, obviousy faulty, for four nights; after two calls to Reception it was eventually deactivated somehow so it didn't come on at all. b) The path light outside our entry door (off the driveway) was out. There were numerous pathlights 'out' (ie; not working) throughout the resort, which we would notice on walking in the evening. c) One of the large drum pendant lights in Reception was 'out' during our entire stay d) At least two feature lights on a column in the sitting area off Reception next to the pool were out. e) Uplighting on at least one column in the pool (one near the Reception end of the pool) was completely 'out'. f) A number of lights under the umbrellas around the pool bar were 'out'. g) Many/most of the street lights on the driveway leading up to the Sea Temple Reception were 'out'. 2. There were large chips missing from some of the stone steps near the pool area as one walked over the bridges connecting the pathways. 3. The plaster work at the waterine in the pool at the Reception end was chipped and missing and ugly to view as you swam up to that end of the pool. 4. Glasses and trays and newspapers, etc were not cleared from the grassy area opposite the restaurant from the afternoon/evening before and were lying next to lounge chairs and on the table under the gazebo all morning the next morning. 5. The service of the rooms was reasonably efficient, however, some days our washing powder wasn't replenished, a fresh tea towel wasn't left, the ensuite was without any toilet paper on it's holder, etc. It was all a bit 'hit and miss'. 6. I'm afraid the Restaurant, though it's been 'upgraded' since our visit in Sept last year, is a little over-priced and portions could be a little larger. We enjoyed beautiful mains and desert on our first night. On our last night, the chicken breast was as tough as rubber and there was not enough food on the plate. Breakfast was quite nice, though food items ran out quickly. My main criticism of breakfast was the fruit bowls (watermelon in one and rockmelon in another) must have been prepared the night before? They were not fresh and crisp looking and were very unappetising to look at. That was a real shame, as one always looks forward to delicious fruit in a tropical setting; on one morning the chuncks of pineapple were mostly brown. I hate to criticise, however, I don't feel the standards were up to what they should be for the resort and I'm glad I have an opportunity to bring it to your attention so they can be looked into. I really found the lack of attention to the lighting around the resort a real shame - I guess it appears that that things have become 'sloppy' and I wouldn't expect that from a resort such as yours. The breakfast should have been first-class, but it was lacking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, Thank you for your review Tracey, it is disappointing to read of your most recent stay. I am aware that Lisa Brown our General Manager has reached out to your personally to discuss your feedback with you. If there is anything further that I can assist you with please don't hesitate to contact me. Sincerely, Holly Hopkinson Guest experience Manager PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Alan Families - 05/07/2018 AccorHotels certified review
« Great team, great service, great food and a great, clean room. »

From check-in to check-out 8 days later, the experience was so 'far north queensland' in character and friendliness where we were welcomed as family, treated like family and farewelled like a family might farewell one another. Service great, housekeeping great, food quality and presentation great

Family - 04/07/2018 TripAdvisor review
« Pullman Port Douglas »

The staff shone through at the Pullman Port Douglas. Excellent engagement and genuine interest in looking after each and every guest. The meals were also a standout. We dined both in the restaurant and room service and the food did not fail once.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan T, Your review really brings a smile to us here at the Pullman Port Douglas. Thank you so much for sharing your heart warming experience through our great Trip Advisor community. Our team strive to create only the best possible experience for our valued guests through tailoring service to their every need. We look forward to welcoming you back!

Paul M. Families - 03/07/2018 AccorHotels certified review
« Relaxing and luxurious stay based around a gorgeous pool and property »

Positives- incredible pool in gorgeous surrounds. Flawless and friendly customer service. Beautiful food and restaurant. Room spacious with excellent layout to capitalise on the pool and surrounds. Negatives- room (swim out apartment) felt slightly dated and worn (by 5-star standards). Musty/mouldy smell in room. Staff were responsive and helpful on mentioning this- ozone concentrator machine was brought in at a time which suited us. This helped somewhat, however ultimately the solution was to leave air conditioning off and have doors open with fans running. Given the Winter climate this worked well but would not have been possible in Summer. I wonder whether air conditioning ducts were the source of the smell? Another minor issue was a loud flow of water dripping from the apartment upstairs which kept us awake overnight on one night of our stay and flooded our outdoor area/back patio. Staff suspected this was due to a spa being overfilled in the upstairs unit but I’m not sure of the cause- the issue was resolved several hours after reporting it.

Donna Couples - 02/07/2018 AccorHotels certified review
« Beautiful pool and grounds are what makes this 5 star »

Not enough parking, paid for a penthouse room couldnt park near our room and somedays couldnt even park in the resort. It says 100% smoke free..saw someone smoking a pipe on their balcony and on 2 occasions saw people smoking near the garages near the penthouse rooms. Unless we went up onto our rooftop area the balconies and even in your room offer very little privacy. The cost of meals was quite expensive, we ate once at the restaurant which was breakfast..nearly died when we saw the price and ate every other meal in town....much cheaper! There is no doubt that it is an amazing looking resort but after talking to people in town and comparing what they paid and got I wouldnt come back or recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, First of all, thank you for taking the time to share your experience with us. I sincerely apologise regarding your issue with guests smoking within the facility. We are a non-smoking Resort. I shall be discussing your feedback with the whole Pullman team so that we can work together to be more vigilant with guests that are flouncing this rule. We greatly appreciate your feedback as this provides us with the opportunity to only better our service and overall experience for our valued future guests, so thank you again. We wish you the best for your future travelling experiences. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Jeff A. S. T. Couples - 02/07/2018 AccorHotels certified review
« Beautiful experience, immaculate resort and TOP staff »

We are Accor members and have never stayed at The Pullman in Port Douglas before. It is picturesque, peaceful, well maintained and very tastefully decorated throughout. Would recommend a visit to anyone wanting a break away to relax and enjoy the visual symphony of rainforest, beach and tropical landscape. The dining area is beautifully laid out and the staff reflect a professional attitude with a friendly approach. Love the staffs uniform attire and the way everyone was so welcoming and friendly. Special mention to the cleaning/maintenance man on the golf buggy laden up with linen ready for his daily chores who was particularly happy and welcoming to us both days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff and Sarah, Thank you for taking the time to share your wonderful experience with us. It is truly heart-warming to read about how our passionate team provided you with excellent service during your stay in our Resort! We look forward to welcoming you back again in the near future!! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Couples - 02/07/2018 AccorHotels certified review
« were pleased with room and every thing in general for our 2 night stay. »

We have enjoyed our stay , that is why we came back this time for our our little break.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your wonderful review! We love being able to welcome back our valued guests for another great stay:) We look forward to the opportunity to welcome you back again in the near future. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Luisa A. Families - 01/07/2018 AccorHotels certified review
« We had a wonderful time »

We had a great stay. All staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luisa, Thank you for taking the time to share your wonderful comments about your recent stay with us! We are so looking forward to welcoming you back again soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

S. Friends - 01/07/2018 AccorHotels certified review
« Nice hotel »

Check in was easy and staff was helpful. Was disappointed to see they didn’t offer free WiFi unless you signed up for the points club and then you had to register every device you had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for your feedback regarding your recent experience with us. I sincerely apologise that your internet experience did not live up to your expectations I appreciate we have dampened your feelings on this occasion, however I do hope you will provide us with the opportunity to better serve you next time. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Rosa Families - 01/07/2018 AccorHotels certified review

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa, Thank you so much for your wonderful review! We cannot wait to welcome you back to Port Douglas again in the near future for another memorable stay with us. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Tracey Couples - 01/07/2018 AccorHotels certified review
« Friendly helpful staff »

Great package booked through Get Luxe. Staff were all friendly and helpful. Great breakfast bur dinner restaurant was very expensive and often not warm. Only had room service once and it was a pizza. Not much topping and Base was still doughy. No English breakfast teabags available for the room. (We took some from the breakfast room which did the job) great serine at the pool bar and happy hour was good. Nice to have the nuts on the bar. Food from here was good. Massage was very nice with lovely ladies. Manager was great organising a picnic breakfast for our very early morning excursion. Nice to receive complimentary wine on arrival for our anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, We sincerely appreciate the effort in sharing your experience with us and are thrilled to read that overall you had a fantastic stay here at the Resort. I will most certainly share your comments with our Executive Chef in regards to your doughy pizza, at Pullman we always strive to improve and your comments are most appreciated. We cannot wait to welcome you back to Port Douglas again in the near future for another memorable stay with us. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Matt Families - 30/06/2018 AccorHotels certified review
« Wonderful »

Great service lovely rooms and top location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you for taking the time to share the wonderful experience you had with us recently. We look forward to welcoming you and your family back again soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Garry B. Friends - 29/06/2018 AccorHotels certified review
« Very relaxing. »

Great service, including bar, restaurant and housekeeping. The one-bedroom penthouse was a relaxing environment in itself. The lagoon pool and main bar and restaurant area never seemed crowded (even though, I understand, the hotel was 96% full).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry, It truly is so wonderful to read of your satisfied stay with us at Pullman Port Douglas and the entire team would like to thank you for your recommendations. The whole Team look forward to welcoming you back again in the near future. Until then, we wish you only the best of travels. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Ellen V. Couples - 29/06/2018 AccorHotels certified review
« Comfortable but not suitable for us. »

This was our second stay at Sea Temple. While the rooms are spacious and comfortable the one we stayed in (174) this time smelled dank and of mildrew. Maybe it hadn't been used in a while. There were no flyscreens on the sliding door so that meant we were forever swatting flies. The other concern for us is that our outside area was in the shade all day, and while we thought we had booked outside of school holidays there were so many children swimming around it felt like there was no privacy at all and it certainly wasn't quiet. In fact the family staying above us had a child who loved to bounce a ball.... a lot! The staff were lovely and the ladies at the spa were very professional and my son and I enjoyed our treatments there. Overall we felt it was the wrong type of accommodation for the sort of short break we needed. Its the perfect place for young families, which just isn't ours any more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellen, We are so appreciative of you taking the time to provide our team with feedback in regards to your recent stay. I apologise that you had a mixed experience and there were certain areas that did not live up to your expectations. We sincerely appreciate the effort in sharing your experience with us. Your feedback and experience will help us point out the key areas on which to work on. We understand that the design as well as look and feel of the resort is subjective. We hope that despite the product, we are confident in the level of service that our team delivers to our guests. Thank you again and we truly appreciate the time you have taken to point out these matters. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Mirella L. Friends - 29/06/2018 AccorHotels certified review
« a jewel in the far north of Australia »

Ideal location for a well equipped resort hotel. Beautifully maintained gardens, villas and common areas. The service is exceptional, efficient and wonderfully friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirella, Thank you for sharing your recent experience with us. I will share your commendable feedback with our Team! I hope we have become a memorable part of your stay whilst in Port Douglas and truly hope we have left you a taste to come back for more again soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Sandy Couples - 28/06/2018 AccorHotels certified review
« No comparison to previous week at Reef House »

Presentation overall for breakfast at buffet not overly inviting. Kiwi fruit like bullets and not ripe. Watermelon bland. Pineapple served untrimmed. Staff on checkin very obliging as were staff at bar and in dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy, Thank you so much for taking the time to provide our team with feedback in regards to your stay with us. Feedback is a most crucial tool in ensuring we are consistently delivering and providing our guests with the best possible experience. I have shared your comments in relation to the fruit selection on our Breakfast Buffet with our Executive Chef, and shall look at improving this for our future guests. We are sorry your experience did not live up to your expectations. We hope to improve on this and welcome you back to a Pullman Hotel very soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Business - 28/06/2018 AccorHotels certified review
« Comfortable »

Very pleasant staff

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to provide our team with such great feedback! The team are looking forward to welcoming you back on your next Port Douglas visit. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Joell H. Couples - 28/06/2018 AccorHotels certified review
« Well looked after and great facilities »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joell, Thank you so much for your wonderful review! We look forward to welcoming you back again in the near future. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Jackie G. Families - 27/06/2018 AccorHotels certified review
« Lovely »

Great having your own space on the rooftop with your spa and bbq

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie, Thank you for sharing your recent experience with us. We wish you safe onward travels and look forward to welcoming you back again soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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