Hotel - Pullman Port Douglas Sea Temple Resort & Spa
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Pullman Port Douglas Sea Temple Resort & Spa Hotel

4.5/5 1,982 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,965 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,982 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Judy B. Couples - 12/03/2019 AccorHotels certified review
« Excellent service n lovely room »

Very comfortable, home away from home, every staff member we meet couldn’t do enough for us. I have a special diet n chef even went out of his way to cater for my needs.

Anonymous Couples - 12/03/2019 AccorHotels certified review
« Good not Great »

Front Desk not that Freindly. Place needs a little update to rooms

Our hotel has responded to the review
Our hotel has responded to the review

To read your review, it is most saddening. Our team at Pullman Port Douglas are trained to ensure that we listen, engage and do our best to provide an incredible experience for our valued guests. I shall be sharing your review with our front office team and investigating the issues raised further. I would like to thank you for sharing this feedback with us to ensure we only provide the best possible service to our valued future guests. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

David C. Couples - 12/03/2019 AccorHotels certified review
« It was too short. Loved every minute of it. »

It was only a 3 night trip but it was perfect. Got upgraded to a 2 bed apartment which was exactly what we needed - a mix between dinning out in your gorgeous restaurant and cooking at home. Enjoyed the BBQ and spa on the roof. Used the gym facilities for my evening cardio. (I am competing in a bobby building comp next month so Training was important. - I would have like to see more weighted equipment but that’s probably just me - not everyone goes on holidays to train. Overall it was fantastic - we will definitely be resturning to an apartment. Thanks so much David

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for this wonderful feedback and for taking the time to share your thoughts. It is such a pleasure for us to know you have enjoyed your stay with us to the fullest. We are looking forward to having you with us again on your next trip to Port Douglas and wish you luck with your upcoming body building competition. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Nicole B. Couples - 10/03/2019 AccorHotels certified review

A lovely relaxing holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, Thank you so much for your feedback further to your stay with us in Port Douglas! I'm glad you were able to relax and unwind and look forward to welcoming you back to the resort for your next stay. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Couples - 06/03/2019 AccorHotels certified review
« Love Returning »

Always a delight staying here, the pool being the #1 draw card, but this time was just a short last minute getaway from the city. It was nice to actually be becoganised as a member and that I had stayed before - something that has been missed more often that recoganised.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your invaluable feedback you have shared with us regarding your most recent stay. We can't wait to welcome you back again soon. Until then wishing you only the best of future travels. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

David Couples - 04/03/2019 AccorHotels certified review
« Luxury look and service to go with it »

The staff was very friendly when welcoming us and helpful with explaining the local area. We had mentioned that we were on our honeymoon and they had a bottle of sparkling wine provided for us. The room was got was amazing with a large in room tub that we used nearly every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Congratulations once again on your wedding. We are delighted that you chose to celebrate such a wonderful occasion with us. I am pleased you had a wonderful experience and the team looked after you both. Thank you again for sharing your feedback and I hope that we have the chance to welcome you both back in the near future. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Couples - 03/03/2019 AccorHotels certified review

The stay was enjoyable and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay. Thank you again for sharing your experience, and we look forward to welcoming you back! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Caitlin D. Couples - 27/02/2019 AccorHotels certified review
« Luxurious »

The stay was amazing, we felt super accomodated, as the staff were so friendly and willing to help with any issues. We also felt as though we were isolated enough to have a relaxing holiday ourselves, as we never had problems with staff or other guests being too noisy/close/in the way. The location was perfect, as well as the facilities, with anything we could ever need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caitlin, Thank you so much for taking the time to share your recent experience. I'm delighted to hear you enjoyed your time with us and were able to relax and unwind in our tropical oasis. I will ensure our team receive your kind words. Look forward to welcoming you back to the resort for your next relaxing getaway! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Patsy69 Couples - 24/02/2019 AccorHotels certified review
« Enjoyable.e »

The staff were lovely especially the pool bar waitress and our waitress at the restaurant that night. I particularly enjoyed the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patsy 69, It is wonderful to hear that you had a fantastic experience here at the Pullman Port Douglas. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one, your feedback serves as a wonderful encouragement to the team. We wish you safe onward travels and look forward to welcoming you back again soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

David S. Families - 17/02/2019 AccorHotels certified review
« Excellent »

We had a great time at the Pullman. Enjoyed the pool and the room was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to share your recent experience further to your stay with us. I'm delighted to hear you enjoyed our facilities and were able to experience our wondrous region! Your feedback is greatly appreciated and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Megan Couples - 17/02/2019 AccorHotels certified review
« Pleasant and friendly »

Staff were super friendly and helpful and the facilities were quite good. Especially the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan, Thank you for taking the time to share your recent experience with us. I'm so pleased to read your review; knowing that you enjoyed your time with us immensely! We are in an amazing location with so many hidden treasures right on our doorstep to explore. Thank you for your feedback regarding our team and will ensure they receive your kind words. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Families - 17/02/2019 AccorHotels certified review

Excellent hotel. The room with swim access and the pool were terrific. It's even better if the breakfast provides us with more vegetables.

Our hotel has responded to the review
Our hotel has responded to the review

We are so thrilled to read of your truly enjoyable stay with us. We look forward to welcoming you back again soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Families - 14/02/2019 AccorHotels certified review
« Fantastic rooms, warm hospitality, awsome property »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your recent experience with like minded travelers. I'm so pleased to read your review; knowing that you enjoyed your time with us immensely! We are in an amazing location with so many hidden treasures right on our doorstep to explore. Thank you for your kind feedback regarding our team and will ensure they receive your kind words. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Anonymous Couples - 13/02/2019 AccorHotels certified review
« Great greeting at reception, good room, poor breakfast. »

Upon arrival we were greeted by a happy staff member and offered a refreshing drink. The room was well presented. The bed was great and resulted in two great nights sleep. Regrettably, the breakfast service was extremely disappointing. Tables were not promptly wiped and reset after guests completed their breakfast. On the Saturday we had to ask for table spoons. Generally, plates were stacked, but many still had water from the dish washer evident. The buffet was not being promptly refreshed/replenished/cleaned as one would expect of a Pullman venue. Meats and cheeses were uncovered (where as fruit was covered) in a tropical environment.

Our hotel has responded to the review
Our hotel has responded to the review

It is wonderful to read that our Receptions teams’ service provided a great welcome for you however it is most disappointing to read of your breakfast experience. Our executive chef was grateful to receive your feedback about the breakfast - our extensive selection is one of the highlights of our guests stay and I can assure you your comment has been taken seriously. Unlike other hotels and resorts are restaurant is open to the elements making some our dishes hard to maintain from fruit flies. This has been rectified this week. We do not want ANY of our guests to feel a lack of service. Our team are now under the process of making a commitment to ensure all our newly hired talent are trained in a way that will not have a detrimental impact on the generally high quality of service offered. Please rest assured that this is not the level of service that we deliver to our guests. If you ever decide to give us a second chance, please feel free to contact me directly. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Philip F. M. Couples - 13/02/2019 AccorHotels certified review
« Great resort for ending our Australian vacation »

Great pool, rooms big and clean, excellent restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We are so thrilled to read of your truly enjoyable stay with us. We look forward to welcoming you back again soon! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Richard E. Couples - 13/02/2019 AccorHotels certified review
« Mr Richard E. »

The accommodation was not kept at all clean and the facilities in the room were poor. The site had an average restaurant and a pool bar that was never open. There were no robes in the room. There was no transport provided to go to the nearest town which was 4 miles away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, I share your disappointment at the level of cleanliness you found the apartment. We have taken your comments very seriously and would like to assure you that this is not a true reflection of the standards on which our Resort prides itself as satisfying our customers is of paramount importance to us. Your feedback has been shared and action has been taken with our housekeeping and maintenance teams; our Housekeeping Manager is actively working with the team to focus on service, cleanliness and comfort. I do hope we have the opportunity to welcome you back and demonstrate the improvements made through receiving your feedback. If you would like to provide any further feedback or speak to me directly please reach out to me at the resort at your convenience. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Isabel Friends - 11/02/2019 AccorHotels certified review
« Excellent hotel with limited dining options »

Hotel and facilities were excellent. Only fault was the limited dining options available on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel, Many thanks for your recent review of our resort in Port Douglas! I'm delighted to hear you enjoyed certain aspects of your stay although disappointed to know our dining options didn't exceed your expectations. We hope to have the opportunity to welcome you back to the resort very soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Janet G. Families - 11/02/2019 AccorHotels certified review
« High expectations, but felt let down »

The Pullman Port Douglas was recommended by our travel agent as one of the best places to stay in Port Douglas, so had high expectations of the venue. The proximity to the Daintree rainforest was its main redeeming feature, which was excuisite to say the least ! Breakfast at the Pullman was expensive at $38 per head, especially as we only required some fruit and toast. There is nowhere to sit and relax with a drink and during our stay, the restaurant dinner menu, we felt was limited and repetitive. There was a large party “around the world” staying who took over the main reception, made us feel as if we were intruding their din8ng experience. Would we stay here again, possibly due to its proximity to the rain forest, but would choose a pool access room. Not sure if this is available as a one bedroom option as we could only see prices for two bedroom, unnecessary expense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet, Thank you for taking the time to share your recent experience further to your stay with us in tropical Port Douglas I'm delighted you were able to experience our wondrous region! Far North Queensland is such a delight to visit as it has a vast selection of unique natural wildlife to experience! Our passionate team strive to ensure only the best possible stay for our valued guests so when we read about our guests not enjoying their stay with us, it makes us take immediate action. I have shared your comments with the relative departments personally. We are sorry your experience did not live up to your expectations. We hope to improve on this and welcome you back to a Pullman Hotel very soon. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Mickey S. Families - 11/02/2019 AccorHotels certified review
« A perfect place to relax and unwind »

Friendly staff who are very welcoming, always cheerful and willing to help and very polite. Room is big and spacious, clean and tidy and a perfect resort to relax and unwind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mickey, Thank you for your kind words relating to your recent stay with us! I'm delighted to hear you enjoyed your time with us and pleased our team left such a positive impression with you! Many thanks again and hope we have the opportunity to welcome you back to the resort and our wondrous region! Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Russell Couples - 05/02/2019 AccorHotels certified review
« Great weekend getaway. »

Staff at the front desk were very cheerful and helpful when we checked in. Restraunt staff made us feel at ease and were also helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell, Thank you so much for your feedback further to your stay with us in Port Douglas! I'm delighted to hear your recent stay exceeded your expectations; in particular the service our amazing team provided. I'm glad you were able to relax and unwind and look forward to welcoming you back to the resort for your next stay. Sincerely, LISA BROWN GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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