Hotel - Pullman Port Douglas Sea Temple Resort and Spa
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Pullman Hotel

Pullman Port Douglas Sea Temple Resort and Spa Hotel

Mitre Street 
4877  PORT DOUGLAS
AUSTRALIA

1,727 reviews
TripAdvisor Rating Based on 1,727 reviews
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From 374.00 AUD Non member rate
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,783 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,727 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 15/08/2017
« Generally good the property The property has a good feel and the general ambience is good »

Whilst we enjoyed our stay and would probably come back the rooms were tired and knocked about by general wear and tear. i.e. Side lamps either did not work or were in need of repair. Chairs and tables were scratched and shabby. We asked for the lights to be fixed but maintenance did not turn up. Staff were generally helpful. Overall the experience was good the rooms need a good overhaul.

AccorHotels certified review
Joyce C. Friends - 15/08/2017
« A very relaxing and pleasurable time. »

Very welcoming, the staff were helpful which made the whole holiday a really lovely time. My thanks to all who made this possible. The only point I would like to make is that a 'hand rail' in the shower and toilet would have been better for me.

AccorHotels certified review
M S. Friends - 14/08/2017
« Wonderful resort. Loved every minute. »

The service was top rate. And I loved every ,in ute of the week .

AccorHotels certified review
Jillian B. Solo - 14/08/2017
« 24 hr stop over »

Check in was quick, friendly & helpful.My room was wonderful, overlooking the gorgeous pool. Unfortunately I came down with the flu so enjoyed the comfortable bed and room service during my stay. Reception was helpful in locating my bus after I'd lost my ticket for my trip back to Cairns.

AccorHotels certified review
Reuben Couples - 13/08/2017
« Disappointing »

Overall the stay was disappointing. Check in was stressful as they booked me in under my first name and not last name and it took time for it be sorted. The second day we booked a spa treatment at around 1PM and I left the service room sign around 11AM and also spoke to a housekeeping member around 12:45PM as we were walking to spa treatment to please ensure that our room is serviced. After spa treatment to our horror the room was not serviced. We were both soaked in oil from our spa treatment and did not have fresh towels to have a shower. I attempted to call house keeping on three occasions and they did not answer the phone so I called reception and explained my situation. House keeping did come 10 minutes later and did service the room. The breakfast buffet was pretty average and the wifi kept disconnecting and was extremely slow. The only positive about my stay is the swimming pool at the property. Also it would be helpful if there was a sign about what was on offer for happy hour as I got a rude response from the bartender when I asked about a list of beverage and prices for happy hour.

AccorHotels certified review
Bronwyn B. Couples - 12/08/2017
« Very relaxing holiday except for noise from children everywhere and maintenance being carried out near us.. »

We found the staff very friendly and the room very clean. The restaurant meals were very good. However at breakfast we found items run out every morning - plates, milk, bread, cereal, fruit, smoked salmon - there didn't seem to be anyone specifically checking up on replenishing. On three mornings there was not enough milk in the coffee machine to make a decent capuccino. At other hotels, as gold members we have been wonderfully welcomed with wine and fruit platters or chocolates........ Disappointed with our 'welcome' this time.

AccorHotels certified review
Anonymous Couples - 11/08/2017
« Extremely Disappointing Restaurant experience, great welcome and housekeeping, room could be maintained »

Firstly, our pre visit call and service from Sarah was second to none and the lovely irish girl who welcomed us and checked us in what was i always expect when staying at a Pullman or Sofotel. Our experience in the restaurant, however was very poor - lack of engagement, team work or pride. something also commented on by other guests during our stay.

AccorHotels certified review
Mark R. Families - 11/08/2017

All in all it was very enjoyable once we moved from 220 to 309. The extra cost was well worth it but lends me to state that the so called Penthouse was over priced. The poor broadband is a real negative in this day and age and all the negative feedback on this will harm your occupancy. It states 512mbs but I tested it and never even received that. Often only achieving a tenth!! I needed to do some business banking and couldn't, even on the computer in reception and had to take time out to go into Port Douglas to do the work I needed to do. If I come to the town again I wouldn't stay again only due to this reason!

AccorHotels certified review
Valerie Friends - 10/08/2017
« val »

I felt very well looked after, the room was comfortable and well appointed, the outdoor surroundings were beautiful, and a very covenient location.

AccorHotels certified review
Anonymous Friends - 09/08/2017

A thoroughly enjoyable time. Surroundings glamorous, accommodation luxurious and very comfortable, and the meals interesting, though I would have preferred less meat and more vegetables in two of our special dinners ( but am not sure who arranged the menus.) Housekeeping fell down a couple of times by not replacing Milk or the kind of tea we had used up. We had to request more, but it was delivered quickly. Staff all friendly and helpful.

AccorHotels certified review
Janet B. Families - 09/08/2017
« Warm, relaxed and welcoing »

Our annual family holiday with my brother ,and his family from England, was at the Sea Temple this year. Coming from Melbourne, the weather was fabulous, the complex itself very attractive and the staff were friendly and welcoming. In fact, everyone we dealt with in Queensland was friendly.

AccorHotels certified review
D'arcy W. Couples - 08/08/2017
« Wonderful Facilities »

We thoroughly enjoyed our stay. The room and all other facilities were excellent. Staff were always helpful and friendly. Only disappointment was the seafood buffet on the Friday evening which was overstated, overcooked and poorly serviced.

AccorHotels certified review
Paul Families - 08/08/2017
« Great Resort »

Really great resort ideal for kids

AccorHotels certified review
Tom B. Families - 08/08/2017
« Excellent »

From the wonderful front desk people to the waiting and bar staff the service was fantastic. Room was perfect. Everywhere was immaculate.

AccorHotels certified review
Andrew M. Couples - 08/08/2017
« Everything was ok »

Staff were polite but you would expect as much for the price. Wasn't impressed by the cockroach in the dinning room being laughed off as common in Queensland and ignored.

AccorHotels certified review
P.norton [. T. T. Friends - 08/08/2017
« Rave------Rave----This resort is fabulous »

Just such a great experience .

AccorHotels certified review
Mikhail S. Couples - 07/08/2017
« Not up to expectations »

Beautiful pool (but cold). Almost motel type room, very average breakfast (all items never change), really bad coffee (free), very noisy maintenance.

AccorHotels certified review
Anonymous Families - 07/08/2017

Lovely hotel , good service but pools were too cold - you need solar heating

AccorHotels certified review
Corianda Families - 06/08/2017
« Amazing »

Loved. Staff were great. Breakfast v gd. But healthier options would be appreciated next time. Dinners at night were ok. Not great. But staff were fantastic. The pool bar man could look a bit more cheerful.

AccorHotels certified review
Joy G. Friends - 06/08/2017
« Superb welcome to a beautiful resort »

Staff gave us a great welcome at reception.

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