Hotel - Pullman Port Douglas Sea Temple Resort and Spa
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Pullman Hotel

Pullman Port Douglas Sea Temple Resort and Spa Hotel

Mitre Street 
4877  PORT DOUGLAS
AUSTRALIA

1,755 reviews
TripAdvisor Rating Based on 1,755 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,857 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,755 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Margaret, C. Couples - 16/09/2017
« A wonderful couple of days »

The staff were very friendly and helpful, and there were several unexpected extras which made for a perfect stay. Our room was spacious, clean and well located in the resort.We had several meals there and the food was delicious.

AccorHotels certified review
Kelvin A. C. H. Couples - 16/09/2017
« Great »

Good accomadation, great staff, good food Enjoyed stay.

AccorHotels certified review
Suckitup Families - 15/09/2017
« Just suck it up and enjoy it »

We had a great time with our kids with our swim out room... but the rooms are in dire need of an update (rust on taps, shower had rust on shower door, furniture is chipping or varnish flaking off, furniture is very old in general) it also needs a good clean and paint. I don't know if it's a Queensland thing where you just can't keep it clean or up to date or if it's because no one checks the rooms for the arrival but it's not the same as another 5 star in Melbourne or Thailand especially when your front door is a rainbow of creams/whites where they have touched up fist impressions count and even the reception furniture is very very faded and looks terrible. I read a review when I was there and it said to suck it up and enjoy it and once I got over the overall outdatedness of the room and I gave it a quick clean myself we had a great time. It had everything we needed kitchen, washer dryer and a place for kids the play plus the swim out room. The pool needs a good scrip as the drains have all left rust on the floor of the pool but the pool water itself is clean and was good to see the pool cleaners checking the ph and trying to clean what they can. The pool bar is pathetic really... happy hour was unorganised and running out of tequila, martini glasses at 5pm is pretty pathetic I sure he could have called the main restaurant to get some tequila bought to him. The breakfast was good but they need to mix it up with the hot food, same same every single day we got over it wasn't worth the $30 extra we paid each.

AccorHotels certified review
Mr Couples - 14/09/2017
« Mr »

Spa was not private or warm enough, great staff.

AccorHotels certified review
David C. Business - 14/09/2017
« What a great holiday »

Relaxing and very enjoyable

AccorHotels certified review
Katrina B. Business - 14/09/2017
« Great! no complaints! »

luxurious - it was everything we had hoped it would be

AccorHotels certified review
The L. F. Families - 13/09/2017
« We had a wonderful time! »

The staff were great, the rooms were fantastic and the facilities were perfect. Pity we had to bring a 2 and 4yo!

AccorHotels certified review
Yvonne C. Friends - 12/09/2017
« Great »

Easy

AccorHotels certified review
Ray O. Families - 12/09/2017
« Ray O. »

We Injoyed the resort we will be back the only thing was the breakfast was to much at $35 per person if your not a big eater its to much cost

AccorHotels certified review
Darren W. Couples - 11/09/2017

pleasant unfortunately alot of work going on when we stayed painting,laying of artificial grass with a vibrating plate operating other than that very good stay.Staff very friendly rooms cleaned well

AccorHotels certified review
Laurice Families - 11/09/2017
« Fantastic »

It was my mums 70th and we could not have been happier with the booking. Late checkout made the stay great. Lunch at the Aqua restaurant was delightful with Justin helping with the prearranging for 14 guests and Jade doing a wonderful job on the day. Chris the maintenance man had to come and fix something in our room and came back with a few beers for my mums b'day! Attention to detail was perfect from all staff. The Villas were great!

AccorHotels certified review
Anonymous Couples - 10/09/2017
« Great »

Great pool, decent gym, great breakfast and dinner. Great service! It was a little bit annoying you have to go out to the side road to get from pool area to restaurant. Layout of hotel confusing to find room. Couldn't find a car bay for our room one night, so we had spent a while looking for one. I think car bays should be allocated.

AccorHotels certified review
Susan G. Families - 10/09/2017
« Beautiful experience very relaxing »

excellent

AccorHotels certified review
Anonymous Business - 10/09/2017
« First time to Port Douglas »

Had a fantastic room that walked straight out into the pool area. Great facilities and friendly staff. Restaurant food was quite nice and with good variety. Upon arrival we had lunch and were told our rooms would be ready straight after, but had to wait another 2 1/2 hours. (not sure if this was the hotel's fault or if our seminar coordinators had the wrong info?) When walking around the resort one day i did have one of the staff greet me by saying "Hello Guest" It was friendly, but at the same time still felt a bit weird to be referred to in that context. A bit non personal. Would have preferred "sir" as a more respectfully and appropriate general title address.

AccorHotels certified review
Kylee E. Couples - 10/09/2017
« beautiful for a wedding »

We stayed here from the 4-8 th September for the Harrison wedding in room 124 . It was a lovely venue for a wedding and we enjoyed our stay . The room was exceptionally clean and a good size for a short stay . The breakfasts were great and love their was a healthy choice . We utalised the pool and bar area which was awesome . As I am a travel agent I booked direct and paid the wedding tariff as their was no travel agents rate offered . I also paid for breakfast . As I am friends of the harissons they came to me to do the wedding package but on enquiry with Emma who was the wedding planner at the time I was told I couldn't do it thru sunlover and my client was encouraged to book direct ! Their was 70 plus at the wedding and in the end you only had a few stay at the Pullman . Most stayed at the reef or ramada ! I feel if Emma had of worked with me instead of against me more would have stayed at the Pullman as I would have had control of the wedding bookings and pAssed the info onto guests and helped them book . Instead no rates or info was passed onto me by the bride and most made their own plans choosing to book elsewhere then the Pullman . Maybe you should work with travel agents and not against them so it's a win win situation . The one thing I was disappointed in was that some of the units are owned privately and rented out thru airbnb . This is a major turn off and I have experienced it elsewhere as you have no control on the rentals of these units . I have had clients at the reef resort who experienced this first hand and being police officers it ruined their family holiday as the unit next to them at long term renters in it and they were feral smoking weed , fighting and driving erratically thru the proberty . Maybe something you need to look at as it's something I am not fond of being a paying guest of the hotels . My partner went to the restaurant to get a knife and plate for some cheese we had in the room and was asked if he was a guest at the hotel . Of course he said yes I am in room 124 . He didn't know what this meant and came back quite cross as we paid good money did our room and he was being questioned over a plate and knife . On a positive note we went to the Accor drinks and met sue who was in charge of housekeeping . She was a delight and very welcoming . She gave us tips on things to do the next day which we accomplished. She is a assset to your company and very helpful . The Accor drinks were a nice touch for members like me . Keep this up . Overall our stay was lovely and I would book your hotel again for clients thru sunlover and qantas hols . It was good to experience your hotel 1st hand and be able to future clients about your hotel and recommend it . Just wish you would work with the travel agents and not against them as we do give you bookings . I'm part owner of frank ford travel in Ballarat who is a member of helloworld . feel free to contact t me if you want any further info and thank Sue for the chat and being so lovely at the Accor night . It wax a pleasure to meet her . Cheers kylee ellerton ( room 124)

AccorHotels certified review
Rachel C. Families - 09/09/2017
« The perfect holiday location »

Excellent facilities, modern rooms, great service, cleanliness and attentiveness. Our only negatives would be the amount of light that still comes into the rooms with the blinds down during the day (as we have two young children who have day time naps). Otherwise everything was just amazing.

AccorHotels certified review
Jodie Business - 08/09/2017
« Outstanding »

Beautiful setting, lovely large room and great staff

AccorHotels certified review
Erinn H. Couples - 06/09/2017
« Nice but room for improvement »

The room was lovely, cocktails and tapas delicious. Service was wonderful. Pool bar staff 'young' could have been nicer and happier about being at work!

AccorHotels certified review
Michael B. Families - 06/09/2017
« Superb Staff, Gorgeous Location, Great Rooms »

Our stay at the Pullman Port Douglas although brief was very, very good. The staff in all parts of the hotel, from reception, cleaning, restaurants and bars, were so helpful. In particular, Kat who worked at the wedding we went to was so great, making sure our children were looked well catered and ensured everything went well. Brilliant job, Kat!

AccorHotels certified review
Anonymous Couples - 05/09/2017
« Relaxing »

Accomodation great, pool great, weather great, beach great.

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