Hotel - Pullman Port Douglas Sea Temple Resort and Spa
section.presentation.hotel.accorhotels
Pullman Hotel

Pullman Port Douglas Sea Temple Resort and Spa Hotel

Mitre Street 
4877  PORT DOUGLAS
AUSTRALIA

1,709 reviews
TripAdvisor Rating Based on 1,709 reviews
See rates
Best price guarantee
From
From 274.00 AUD Non member rate
From 274.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,713 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,709 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 22/07/2017
« Magnificent resort with swim up lagoon a novelty »

We loved this resort situated amongst lovely gardens and landscaping. High standard throughout. Perfect for our large family group. Children loved the pool and lagoon swimming. Excellent restaurant. Our studio unit boasted an enormous spa bath.

AccorHotels certified review
Grant Families - 21/07/2017
« Grant »

Very relaxing stay at Port Douglas. Great resort Only complaint I had was wifi should not be changed in this day and age, and restaurant for diner was over prices and service food not up to expectations

AccorHotels certified review
Helen L. Families - 20/07/2017
« Disappointed  »

Unfriendly staff and accomodation was a zero from the filth Unacceptable I paid money for a clean room

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Very satisfied »

We were satisfied overall. We had a studio room, no kitchen facilities which we have previously been use to on other stays. We will book larger rooms in the future.

AccorHotels certified review
John Solo - 19/07/2017
« Perfect at Port Douglas »

Everything form booking to pre arrival communication to the hotel itself quality of service, atmosphere, food and beverage, staff was outstanding. The only negative was the lack of view from the room and lack of privacy - I had to draw the blinds the entire time - and the lack of a bath robe; otherwise, I am positive that with a better room ( I was surprised that I wasn't upgraded being an Accor Gold) this would be the perfect hotel.

AccorHotels certified review
Raymond G. Families - 18/07/2017

Location and amenities very good , Room and Bar service was excellent, We were having a fantastic holiday at the resort until our last Dinner held in the hotel restaurant which was a disaster. This put a damper on the whole stay.

AccorHotels certified review
Richard Families - 18/07/2017
« A fantastic relaxing week »

We enjoyed the resort and Port Douglas very much. Swim out apartment was excellent.

AccorHotels certified review
Brian Families - 17/07/2017
« Almost Excellent »

The resort was fantastic and the staff was wonderful. Our particular room 185 was extremely musty, but it was a great space. I did make mention to this on 2 separate occasions to the same staff member and nothing was done to mitigate the smell...a simple air freshener may have helped.

AccorHotels certified review
Linda S. Couples - 16/07/2017
« Relaxing and enjoyable »

Breakfast was fantastic but the dinner was not great; not a great choice and a bit chaotic. The room service menu had more choice for us.

AccorHotels certified review
Jane M. Families - 16/07/2017
« Great staff and an opportunity to say in a resort with privacy »

Very peaceful and relaxing

AccorHotels certified review
Jeff B. Families - 16/07/2017
« Great »

Very relaxing

AccorHotels certified review
Mandy Families - 15/07/2017
« Relaxing and an enjoyable environment »

Our stay was very relaxing. We had a lovely time and enjoyed all the amenities of the resort. The rooms were well equipped which made our stay easier as we were able to eat in and do all our laundry. The only negative points about the room were: 1) The 3 seater couch had a terrible odour which made it unpleasant to sit on, 2) The floors were not always vacuumed thoroughly, 3) There were at least 15 mosquitoes in our room when we arrived and 4) We were bitten by bed bugs all over our legs.

AccorHotels certified review
Emily S. D. Families - 15/07/2017
« Very positive. Front desk staff [especially Tasmin] were extraordinary. Restaurant staff in general [bartender particularly] were less than accommodating or even pleasant.  »

Our short stay was quite satisfactory. I did, however, feel that everything was on "too much of a timed schedule" for resort life. Vacation is a time to forget the clock, not watch the clock to ensure you order your last martini before the bar closes at 9:30 . . . or miss coffee by 10 minutes in the morning. The support staff -- e.g., porters -- seemed few and far between. The room seemed to have many items of little use during a short stay . . . and a rather pathetic "mini-bar" in terms of cold drinks or snacks for lazy days.

AccorHotels certified review
June H. Families - 14/07/2017
« Quality from the moment we arrive & service »

From the first moment we arrived everything went smoothly. The staff were all very friendly & helpful from reception to restaurant and housekeeping. We had a swim out room which was a lovely atmosphere.

AccorHotels certified review
- Families - 12/07/2017
« Pleasant. Beautiful facilities but poor service »

The resort facilities were gorgeous. Pool area beautiful. Staff at reception were excellent and very accommodating. However, the room service was of very poor standards. Our bed linen had stains. Linen during the 9 night was never changed over. The blankets and dooner in cupboard had stains and couldn't be used. The floors were never mopped - not properly anyway, even the day we checked in the bathrooms and floors looked dirty. The scatter cushions on bed and sofa - they were red - were so dirty they smelt and the lounge was very smelly also - clearly they need to be cleaned or replaced.

AccorHotels certified review
Andrew G. Families - 12/07/2017
« Family wedding  »

Your staff where fantastic to all our family Attention to detail for the wedding , we could not have asked for any more Please thank all your staff

AccorHotels certified review
Nick Couples - 12/07/2017
« Red Balloon Gift Experience »

It was amazing. Great room, awesome pool and very friendly staff.

AccorHotels certified review
Julia B. Families - 11/07/2017
« Mrs  »

Very enjoyable the bar staff were particularly friendly and helpful

AccorHotels certified review
Vicki G. Families - 11/07/2017

The overall experience was fantastic all staff members were lovely to deal with and made my self and my elderly parents feel important, no request was problem for them to do my father has a health issue and for the wedding meal a special effort was made for him with out amy fuss, l truly can not thank all the staff enough they were absolutely great, Also the wedding arrangements and again all staff involved were just perfect great time management and attention to detail was without fault. Thank you to everyone who was involved Regards Vicki Grigg

AccorHotels certified review
Sophie Families - 10/07/2017
« A beautiful resort, with good service and value for money. »

We thoroughly enjoyed our stay with you. The resort grounds were very well maintained, the reception staff on arrival very welcoming and overall we were very happy with our stay. The only thing that was a bit of a nuisance was a faulty freezer above the fridge (which would have been fixed immediately, if we chose to have the fridge replaced) and a dishwasher which didn't wash the dishes particularly well or dry them. This meant that they had to be hand dry everything which was a bit irritating whilst on holiday.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 274.00 AUD Non member rate
From 274.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
See rates