Hotel - Pullman Port Douglas Sea Temple Resort and Spa
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Pullman Hotel

Pullman Port Douglas Sea Temple Resort and Spa Hotel

Mitre Street 
4877  PORT DOUGLAS
AUSTRALIA

1,705 reviews
TripAdvisor Rating Based on 1,705 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, including Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

  • 112 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Automatic temperature control
    • Air conditionning with individual remote
    • WIFI in your room
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,704 reviews

Our guest reviews for Pullman Port Douglas Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,705 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jeff B. Families - 16/07/2017
« Great »

Very relaxing

AccorHotels certified review
Mandy Families - 15/07/2017
« Relaxing and an enjoyable environment »

Our stay was very relaxing. We had a lovely time and enjoyed all the amenities of the resort. The rooms were well equipped which made our stay easier as we were able to eat in and do all our laundry. The only negative points about the room were: 1) The 3 seater couch had a terrible odour which made it unpleasant to sit on, 2) The floors were not always vacuumed thoroughly, 3) There were at least 15 mosquitoes in our room when we arrived and 4) We were bitten by bed bugs all over our legs.

AccorHotels certified review
Emily S. D. Families - 15/07/2017
« Very positive. Front desk staff [especially Tasmin] were extraordinary. Restaurant staff in general [bartender particularly] were less than accommodating or even pleasant.  »

Our short stay was quite satisfactory. I did, however, feel that everything was on "too much of a timed schedule" for resort life. Vacation is a time to forget the clock, not watch the clock to ensure you order your last martini before the bar closes at 9:30 . . . or miss coffee by 10 minutes in the morning. The support staff -- e.g., porters -- seemed few and far between. The room seemed to have many items of little use during a short stay . . . and a rather pathetic "mini-bar" in terms of cold drinks or snacks for lazy days.

AccorHotels certified review
June H. Families - 14/07/2017
« Quality from the moment we arrive & service »

From the first moment we arrived everything went smoothly. The staff were all very friendly & helpful from reception to restaurant and housekeeping. We had a swim out room which was a lovely atmosphere.

AccorHotels certified review
- Families - 12/07/2017
« Pleasant. Beautiful facilities but poor service »

The resort facilities were gorgeous. Pool area beautiful. Staff at reception were excellent and very accommodating. However, the room service was of very poor standards. Our bed linen had stains. Linen during the 9 night was never changed over. The blankets and dooner in cupboard had stains and couldn't be used. The floors were never mopped - not properly anyway, even the day we checked in the bathrooms and floors looked dirty. The scatter cushions on bed and sofa - they were red - were so dirty they smelt and the lounge was very smelly also - clearly they need to be cleaned or replaced.

AccorHotels certified review
Andrew G. Families - 12/07/2017
« Family wedding  »

Your staff where fantastic to all our family Attention to detail for the wedding , we could not have asked for any more Please thank all your staff

AccorHotels certified review
Nick Couples - 12/07/2017
« Red Balloon Gift Experience »

It was amazing. Great room, awesome pool and very friendly staff.

AccorHotels certified review
Julia B. Families - 11/07/2017
« Mrs  »

Very enjoyable the bar staff were particularly friendly and helpful

AccorHotels certified review
Vicki G. Families - 11/07/2017

The overall experience was fantastic all staff members were lovely to deal with and made my self and my elderly parents feel important, no request was problem for them to do my father has a health issue and for the wedding meal a special effort was made for him with out amy fuss, l truly can not thank all the staff enough they were absolutely great, Also the wedding arrangements and again all staff involved were just perfect great time management and attention to detail was without fault. Thank you to everyone who was involved Regards Vicki Grigg

AccorHotels certified review
Sophie Families - 10/07/2017
« A beautiful resort, with good service and value for money. »

We thoroughly enjoyed our stay with you. The resort grounds were very well maintained, the reception staff on arrival very welcoming and overall we were very happy with our stay. The only thing that was a bit of a nuisance was a faulty freezer above the fridge (which would have been fixed immediately, if we chose to have the fridge replaced) and a dishwasher which didn't wash the dishes particularly well or dry them. This meant that they had to be hand dry everything which was a bit irritating whilst on holiday.

AccorHotels certified review
Helen Couples - 10/07/2017
« Lovely relaxing stay. Super friendly staff.  »

Very relaxing.

AccorHotels certified review
Sash Families - 10/07/2017
« Great resort holiday for the family »

Hotel was great. Service was hit and miss e.g one bartender could make a great cocktail (think he's name was Koo Yung), while others had no clue. Restaurant was a complete let down - quality was well below par - price excessive and service ridiculously slow. Needless to say we then chose to visit some of the local restaurants (on the inlet, 2fish and others) - do yourself a favour dine at these places and then the resort restaurant- chalk and cheese. We have also stayed at the sheritan resort in port Douglas and would probably chose it over the Pullman.

AccorHotels certified review
Emma F. Friends - 10/07/2017
« Amazing »

Amazing but a little pricey, it's def a treat hotel, not a regular hotel for us

AccorHotels certified review
Filiz M. Families - 09/07/2017
« Mes »

Fantastic. Very relaxing. Upgrade to 2 bedroom villa via accor. Excellent service

AccorHotels certified review
Jade Couples - 09/07/2017
« Over priced for what you get, great customer service but not a place for couples and rooms show signs of ageing »

We selected this accomodation for the gym and kitchen facilities, but were expecting better facilities and complimentary activities for the price per night. This place is definitely for families and not for couples. The wall between the two gyms makes each gym feel very small and unusable. The bathrooms could do with a good steam clean to get the mildew out. But the private beach was beautiful and the staff were friendly and helpful.

AccorHotels certified review
Midbreak Families - 08/07/2017
« Beautiful surroundings »

We had a nice relaxing time staying here. The room was good, there were some maintenance issues with the downlights in the room. One completely fell out with glass landing on the floor whilst others fell & dangled on a wire from the roof. For a 5 star resort I expect more, we paid top $ for our room & was looking for more. The staff were average, found some rude as I had an issue with a gift voucher I had with me.

AccorHotels certified review
Selina Couples - 07/07/2017
« Fantastic  »

Beautiful location and accomodation friendly and most accomodating staff Excellent service

AccorHotels certified review
Anonymous Families - 07/07/2017
« Gorgeous rooms and fantastic pool. »

Accommodation was lovely. rooms comfortable and adequate facilities. Pool was great. Staff were helpful and responsive.

AccorHotels certified review
Cindy Couples - 06/07/2017
« really enjoyed our stay  »

Fantastic staff, lovely room, just a few things that weren't quite as expected

AccorHotels certified review
Russell O. Families - 06/07/2017
« Russell »

Generally satisfactory. Staff helpful. However the the rooms were not fully to my expectations. The provision of a shower/bath was not ideal, especially for elderly guests as it is difficult to step over. Also the sliding door kept going off its runners and was difficult to use. The exhaust fan in the bathroom never worked despite more than one request to repair.

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