Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

TripAdvisor rating 4.5/5 1,375 reviews
Pullman Palm Cove Sea Temple Resort and Spa
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Contact email

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :   110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodations

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 40
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

1 Bedroom Apartment

  • Max. number of persons: ‌3
  • Area: From 88
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

One Bedroom Rooftop Apartment with Spa

  • Max. number of persons: ‌3
  • Area: From 199
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment

  • Max. number of persons: ‌5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Two Bedroom Rooftop Apartment with Spa

  • Max. number of persons: ‌5
  • Area: From 260
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment with Plunge Pool

  • Max. number of persons: ‌5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment

  • Max. number of persons: ‌7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Three Bedroom Rooftop Apartment with Spa

  • Max. number of persons: ‌7
  • Area: From 306
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment with Plunge Pool

  • Max. number of persons: ‌7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Photo non contractuelle / Strictly non binding

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,920 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,375 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

relaxing

Customer review rating 4.5/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

We like to stay at Pullman as we find the rooms are clean and staff friendly. Check in was pleasant(fresh drink was a winner) and check out also was pleasant. Staff were very helpful when questions were asked or tour to be organized.

Relaxing

Customer review rating 4.5/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

All positive

Beautiful environment with lovely staff

Customer review rating 4.5/5

Lesley M. W. Couples - 05/06/2019 AccorHotels certified review

We were first booked into a room at the back of the hotel that w. not appealing and were delighted to change it to room 216. We enjoyed the high standard of the hotel and the friendly helpful staff.

Excellent

Customer review rating 4.5/5

Spencer Couples - 04/06/2019 AccorHotels certified review

Check in/out staff were excellent..... but still waiting for my account to arrive by email!!

Pleasant

Customer review rating 4.5/5

C H. Families - 03/06/2019 AccorHotels certified review

It was good thanks. just some minor issues with our local deal we got which we had to keep reminding them of but other than that it was ok.

Great 1 night stay

Customer review rating 4.5/5

Marcus K. Business - 03/06/2019 AccorHotels certified review

Very enjoyable 1 night stay on a business trip!

we were treated very well by the staff as soon as we arrived

Customer review rating 4.5/5

Paul W. Couples - 03/06/2019 AccorHotels certified review

the staff at breakfast were most helpful a very nice stay

Disappointed

Customer review rating 4.5/5

Laura Z. Families - 29/05/2019 AccorHotels certified review

Sadly- we were disappointed this time- upnu till now it’s been a Hotel I have really been excited to come and stay and looked forward to little world that is the Sea Temple. Some of the staff were rude- in my opinion and our room was dirty:-(

Dear Ms Z., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that some of our team members left a negative impression with you and will raise this with our operations team as a priority. Additionally your feedback relating to the cleanliness of your room is concerning and I will address this with our housekeeping manager. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great apartments with ample space.

Customer review rating 4.5/5

Lisa M. Business - 27/05/2019 AccorHotels certified review

I really enjoyed the property, the location was great, only a short walk to the main street and even closer to the beach. The rooms were spacious and the 2 bedroom felt like my own apartment, with enough space so sharing with a friend was not difficult. The staff were amazing, so helpful and friendly.

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Underwhelming

Customer review rating 4.5/5

Colleen Y. Couples - 27/05/2019 AccorHotels certified review

My expectations of The Sea Temple way exceeded my stay. Max, the staff member that greeted us was great. Our meal was lovely. Our room was very underwhelming. There was no colour, very boring decor. The outdoor balcony had a pot with maybe a plant in it would soften the space.. The front door was all banged about, and the fridge made noises all night long. The people next door were smoking on the balcony that drifted into our room, therefore we had to close the doors. It was a complimentary stay, and the room definitely felt that way.

Dear Ms Y., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I recently left a message on your mobile as I welcome the opportunity to speak to you further regarding your stay. Are you able to provide a suitable day and time that I could reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Mr

Customer review rating 4.5/5

Clive O. Couples - 26/05/2019 AccorHotels certified review

The spa suites have plenty of space are well equipped with all the facilites you would need for a extended stay. Check in area well serviced. The room staff are friendly, efficient and attentive to your needs. The breakfast provisions cater well for Australian meals, limited Euro cold selections and plenty of fresh fruit varieties. Very good coffee. The evening resteraunt service tends to be a bit slow, 2 hours for 2 courses... Access to the beach close and safe. The rooms surround the main swimming pool areas, fine for families with kids, noisy for the older requiring relaxation. If you use the suite kitchen area for meals, everything there but stock up at Woolies Smithfield on the way in as nothing much in the town.

Dear Mr O., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that you experienced service delays in the restaurant and will raise this as a priority with our food and beverage manager. Additionally I appreciate your comments and recommendations relating to our breakfast buffet and will review with our executive chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Palm Cove is a beautiful spot.

Customer review rating 4.5/5

Anonymous Couples - 26/05/2019 AccorHotels certified review

We had just come from a stay at the Port Douglas Pullman and were a little disappointed with the Palm Cove Pullman.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that our team didn't connect with you during your stay and I will raise this as a priority with the team. Our aim is to provide a warm relaxing style of service for our guests and I apologise that this didn't occur during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Dianne W. Couples - 26/05/2019 AccorHotels certified review

Hi I have e mailed Craig at Sea Temple and would like to thank all for a enjoyable stay. Hopefully the problem I explained before will be rectified.

Dear Ms W., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your email and will en sure our team receive your kind words. Please contact me personally when you would like to return to the resort and I would be delighted to assist with your return visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Unpleasant

Customer review rating 4.5/5

Leigh L. Couples - 24/05/2019 AccorHotels certified review

I was happy with the check in staff and the restaurant 5 out of 5 stars. The cleanliness of the room was 2 out of 5 stars. The bed was 5 out of 5. The bathroom was very dirty and had mould throughout and the spa was not cleaned and jets were not sanitized had the last persons body fat and scum still in them. My partner spent 30mins cleaning the batroom so she could shower in it. The rest of the room was dusty on surfaces and scirting boards. Upon checking out I walked through the carpark and a sewer pipe dripped on my shoulder. I reported this to reception and I got an apology and was told maintenance would check into it. 5 out of 5 for the lady who checked us in she was really nice.

Dear Leigh, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have since followed up with our housekeeping manger and will review our procedures around room presentation. I have also followed up with our maintenance team regarding the leaking pipe in our car park; which is water ingress running down the pipes. I welcome the opportunity to speak to you directly and request you provide a suitable date and time that I could reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Ahmed T. Couples - 24/05/2019 AccorHotels certified review

not good. Room not cleaned properly by house keeping people. Allocated room was too far from lobby- isolated. There was stain on blind in master bedroom. Bring that to attention - hopefully next person will get better treatment

Dear Mr T., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have raised the cleanliness concern with our housekeeping team and will ensure that we adjust our inspection procedures for all arrival rooms. We will also complete some additional training with the team so they are aware of the expectations regarding room presentation. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

fabulous

Customer review rating 4.5/5

Kirsty M. Business - 20/05/2019 AccorHotels certified review

I loved the property the grounds were beautiful and the pool was amazing. The rooms were really big and loved the fact that there was 2 bathrooms in a two bedroom apartment. no complaints really just properly needs a new paint job and that's about it!

Dear Ms m., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm pleased to advise we are just about to embark on a project to paint the entire property; which includes all external buildings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Very enjoyable experience overall

Customer review rating 4.5/5

Craig B. Couples - 20/05/2019 AccorHotels certified review

We were very satisfied with the facilities and cleanliness of our room. The level of service from the staff throughout the resort was friendly and professional. The food in the restaurant and poolside bar was of a very high standard. Our only concern with the food was at breakfast. Whilst the quality and quantity of food offered at the buffet was good, most of the hot food was quite cold. Otherwise a very nice weekend,

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding our breakfast buffet; and I will raise this is a priority with our Executive Chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Fantastic

Customer review rating 4.5/5

Kay S. Couples - 19/05/2019 AccorHotels certified review

Staff were excellent room was lovely

Dear Ms S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Amazing experience

Customer review rating 4.5/5

Lynne Families - 19/05/2019 AccorHotels certified review

Had a great stay which was made all the better by the team who work there.

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxing

Customer review rating 4.5/5

Anonymous Friends - 19/05/2019 AccorHotels certified review

Very relaxing , our room was excellent & clean. Staff was excellent.

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in palm cove