Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

TripAdvisor rating 4.5/5 1,358 reviews
Pullman Palm Cove Sea Temple Resort and Spa
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Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Contact email

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :   110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodations

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 40
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

1 Bedroom Apartment

  • Max. number of persons: x3
  • Area: From 88
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

One Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x3
  • Area: From 199
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment

  • Max. number of persons: x5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Two Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x5
  • Area: From 260
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment with Plunge Pool

  • Max. number of persons: x5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment

  • Max. number of persons: x7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Three Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x7
  • Area: From 306
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment with Plunge Pool

  • Max. number of persons: x7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Photo non contractuelle / Strictly non binding

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more
Pullman Palm Cove Sea Temple Resort and Spa Meeting Room

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,861 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,358 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

We were disappointed after our stay last year as I feel the resort needs cleaning and refreshing.

Customer review rating 4.5/5

Barbara V. Couples - 17/04/2019 AccorHotels certified review

My sister and I decided to stay with you again this year as we really enjoyed our stay last year and the fact that the inhouse restaurant used local North Queensland produce on their menu. On arrival, we made our way to our room 328 and noticed what looked like mildew as we swiped our card. We were just going there to chill out as we are locals. I noticed a stuffy smell but didn't want to sound like I was complaining until my sister, (who I had taken there for her birthday) commented on the smell. We turned the aircon off and it went away. I was going to go to the desk but don't like to complain. We ended up not using the aircon at all and kept the door to the balcony open even through the night. I still think you have a great facility but feel it has deteriorated since our stay last year. I did wonder if we were put in downgraded rooms since we were using our Accor card for my free night. We also had gone to the desk and booked in for 6.30pm tea only to turn up and were told we weren't booked in. They were very busy due to the holidays but the wonderful staff in the restaurant found us a table somehow. The food was delicious.

Wonderful experience

Customer review rating 4.5/5

Kelly Families - 16/04/2019 AccorHotels certified review

Wonderful facilities with excellent staff. At times the resort appeared a little short staffed, however, everyone there was doing their best to maximise the experience. Would certainly not be looking to stay anywhere else when in Palm Cove. Ended up needing to leave a day early and was pleasantly suprised when I was not charged for that night - that does not happen in many places. Will certainly be recommending the resort to others.

Great place to stay.

Customer review rating 4.5/5

Chris Couples - 15/04/2019 AccorHotels certified review

Loved staying at the Sea Temple at Palm Cove. This was our second visit and we were not disappointed. Great service, quiet place and close to shops and restaurants.

Excellent stay in beautiful property

Customer review rating 4.5/5

Donna W. Couples - 12/04/2019 AccorHotels certified review

From the check-in with Alvin (who was wonderful) to our check-out, your team demonstrated professionalism, humor, kindness, and helpfulness. We were very impressed and appreciative. Our room was beautiful and extremely comfortable. And we enjoyed the property, overall - the pool, proximity to the beach, and proximity to restaurants made it a perfect spot for our vacation.

Not worth it

Customer review rating 4.5/5

Bianca D. Couples - 12/04/2019 AccorHotels certified review

Customer experience was overall unsatisfactory! Had to contact the Pullman as we hadn’t received confirmation of pick up a couple of days before arrival. Also called to confirm early check in .. in which I was told was fine. On arrival room wasn’t ready.. had to wait nearly 2 hours to check in. Thinking maybe the hotel is super full... but yet there was hardly anyone there! So why could we have not been given a different room that was cleaned.. supposedly the people were checking out at 11 and our room was first on the list but we didn’t get in til after 12:30! Also our room - Firstly had someone else’s black curly hair on the bedside table! Yuk! went to plug my charger in next to the bed to find the electricity point had been repaired , well partly.. very rough job not even sanded or painted! The air con vent has dark mould on it! Our tv didn’t get great reception so we just had lines across our screen every time! And on the last night we stayed.. we got into bed and there was sandy stuff in it.. as if someone had stood on the bed or the sheets were dirty! It was disgusting Breakfast was mediocre! Would I stay here again! Never. I would never recommend anyone to stay there.. and I plan on writing a review on the actual hotel websites because I wouldn’t want anyone to have the same experience. The only good part about this place was the lady at the front desk! But in saying that I went to complain twice and waited and waited whilst both times someone was on the phone so I gave up! You would think for paying nearly $300 a night that it would be 5 stars but it’s lucky to be 4! Myself and my partner couldn’t wait to leave and go home.. Now that’s saying something as we aren’t normally picky but when the basics such as a clean bed, fresh and working facilities.. is really all that we ask for. But unfortunately we did not receive this and are left very very disappointed! I would have also said all of this when checking out but wasn’t even asked...

Very satisfying

Customer review rating 4.5/5

Alexander L. Families - 12/04/2019 AccorHotels certified review

Check in efficient room presented well ,staff at restaurant excellent

We were greeted with friendly service - flannel and drink was most welcome. Beautiful swimming pools - great being a few steps from the beach. Loved the room and the hotel.

Customer review rating 4.5/5

Julie G. Couples - 07/04/2019 AccorHotels certified review

Hotel was set up and laid out very well. Very convenient underground car park. Just a couple of minutes walk from the Palm Cove shops, restaurants and beach. Great swimming pools, restaurant, atmosphere was relaxed - fabulous service team. So glad we stayed at Palm Cove instead of Cairns.

Dear Ms G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfection in paradise

Customer review rating 4.5/5

Suzy Solo - 07/04/2019 AccorHotels certified review

Amazing service from check in to check out. Scott in Front Office gave exceptional service. Managed to dine at Temple of Tastes which was excellent and have a treatment at Vie spa, also excellent Room upgrade and wine and fruit platter greatly appreciated. Have rebooked Pullmsn for my next luxury break in Palm Cove. Just loved it, thank you

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Disappointed

Customer review rating 4.5/5

Gloria Couples - 04/04/2019 AccorHotels certified review

I came with my husband first time visiting cairns and we loved the look of pullman We booked Pullman palm cove the night of my birthday and to be honest it was such a disappointment. The staff were very blunt no warmth we felt unwelcomed. The buffet breakfast had two rude men working there not helpful and one particular older man was spending condescending to my husband when he asked for service he was so rude and the sad thing was we were so excited to go and have my birthday breakfast. Very upset about our experience. It was our first time going to cairns and we then went to Pullman in port Douglas and we had a completely different experience it was incredible amazing the staff were absolutely wonderful .

Dear Ms N., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have recently contacted your phone although unable to leave a message. I welcome the opportunity to speak to you personally regarding your stay and wondering would you be able to provide a suitable day and time that I could reach you on? Alternatively my direct number is 07… and I can be contacted at any time. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns, and hope I have the opportunity to speak to you soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

MRS KYLIE H.

Customer review rating 4.5/5

Kylie H. Friends - 03/04/2019 AccorHotels certified review

HAD A LOVELY WEEKEND , STAFF WAS VERY FRIENDLY

Dear Ms H., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

An extremely relaxing and welcoming stay.

Customer review rating 4.5/5

Anonymous Friends - 03/04/2019 AccorHotels certified review

Our stay was lovely and relaxing, with wonderful assistance from staff in great facilities.

Dear Ms R., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding breakfast and will raise as a priority with our operation steam. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Lovely and relaxing, room could do with some aesthetic touch ups

Customer review rating 4.5/5

Raelene Couples - 02/04/2019 AccorHotels certified review

We attended a wedding and stayed the night. Staff at check in were very helpful and friendly. Bar staff need more training on how to redeem discount vouchers, otherwise they were great. Rooms could do with painting and bedside tables were stained or not cleaned. A jug of water in the fridge would have been lovely. Hot water in shower didn't work until after I turned on the hand basin hot water. Concierge was very apologetic when I mentioned it to him on check -out. Food at wedding and breakfast were lovely. Wait/bar staff at wedding were wonderful.

Dear Ms D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that your room had maintenance issues and have since raised this with our maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Beautiful Palm Cove

Customer review rating 4.5/5

Russell D. Families - 02/04/2019 AccorHotels certified review

The Pullman Palm Cove resort was a most comfortable and delightful place to spend a week. The staff were all excellent, and could not do enough to make sure you had a great time.. the restaurant produces fabulous food andd the pool facilities are great. It’s not far away from the main drag in Palm Cove, but just far enough away to make it quiet and without some of the usual Pal Cove crowds. Our room was well appointed, spacious and very comfortable. It# a great place to stay.

Dear Mr D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

A little bit of paradise with excellent service

Customer review rating 4.5/5

Christina Families - 02/04/2019 AccorHotels certified review

My family had a wonderful time staying at your hotel, from the moment we checked in to check out, everything was super easy and painless. Staff were all wonderful and nothing was ever any trouble. I would also like to take this time to express my gratitude to all the staff, as they made my birthday extra special. I love telling everyone that will listen how amazing this hotel is and such a little piece of paradise. My kids didn't want to leave and to be honest neither did the adults! The pool is amazing and my kids loved it!

Dear Ms D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you can join us for many more birthday celebrations in the future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great Location and Staff

Customer review rating 4.5/5

Kaye S. Families - 01/04/2019 AccorHotels certified review

We are locals and visit Sea Temple every month for a luncheon. This was the first time we’ve stayed there, and, hopefully, it won’t be our last. The locals special you offer is very much appreciated.

Dear Ms S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

We will be back had a great relaxing

Customer review rating 4.5/5

Susan H. Couples - 31/03/2019 AccorHotels certified review

I have being an Accor plus member since 2014; on renewing my membership I found I hadn’t used my free night which is part of the membership so I choose to go to Pullman palm cove for 3 days. When booking the 3 nights there was a package I could choose which included free breakfast, free 2 course dinner, free 2 x 1 hour (30 minutes back massage, 30 minutes facial). I booked the package as well. From the time we arrived and were greeted by Gabby to Simone for our 1 hour indulgence we felt pampered and special. All the staff are courteous, friendly, and nothing is too much trouble. Accor accommodations are great but this place is SPECIAL . Well done to Gabby and her staff.

Great resort with very helpful staff and a high level of service.

Customer review rating 4.5/5

Prue N. Couples - 31/03/2019 AccorHotels certified review

We had a delightful week. The staff were very helpful and level of service was very high.

Fabulous pool, spacious clean room, great place to stay.

Customer review rating 4.5/5

Beth Friends - 27/03/2019 AccorHotels certified review

We chose the resort for the pool and swimout room and we were not disappointed. Staff were friendly, parking easy, large room ticked all the boxes.

Dear Ms D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Helen Y. Couples - 27/03/2019 AccorHotels certified review

Staff Fantastic as always

Dear Ms Y., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Excellent.

Customer review rating 4.5/5

Nick Solo - 25/03/2019 AccorHotels certified review

Very good. Too short. Will stay longer next time.

Dear Mr P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
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