Hotel - Pullman Palm Cove Sea Temple Resort & Spa
Pullman Hotel Pullman Hotel

Pullman Palm Cove Sea Temple Resort & Spa Hotel

4.5/5 1,302 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 279.00 AUD Non member rate
From 279.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and threebedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

  • 126 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Wide working desk
    • Baby bed
    • Automatic temperature control
    • Air conditionning with individual remote
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,605 reviews

Our guest reviews for Pullman Palm Cove Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,302 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Luke Couples - 15/09/2018 AccorHotels certified review
« Very nice facilities and staff »

Overall the resort was very good, staff were always friendly, rooms quite good, and we were happy, but there are a few things to improve on. The bar service at the pool bar was very slow, with no urgency by the staff to serve customers quickly when there was a queue. The restaurant, bar and mini bar prices were too high. Movie rental price also very expensive. The mattress and pillows in our room 232 were ridiculously soft and smothering, and very uncomfortable resulting in a lack of sleep. We ended up buying pillows from the local shops. With a glass panel between the bedroom and bathroom, if you needed to use the bathroom during the night and turn the light on, the entire bedroom was also illuminated waking your partner. Housekeeping left a little to be desired, always punctual if not too early, but the tiled floor was not swept very well (always sandy) and the bottom sheet on the bed was never straightened, only the top sheet and cover was pulled up to look nice, but each night we had to remake the bed. Also ran out of toilet paper on a few days as no spare roll was left twice in 5 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback relating to service and product concerns that impacted your stay. I have reviewed and will raise as a priority with our operations team; and will also review with our housekeeping team during our team meeting tomorrow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Yvonne M. Couples - 15/09/2018 AccorHotels certified review
« Loved it. »

Great. All went very smoothly. We updated to an apartment.....it was easy to do and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

John M. Couples - 14/09/2018 AccorHotels certified review
« Relaxing weekday getaway »

The hotel experience here is seemlessly relaxing from check-in to check-out - all the staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you at the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Anonymous Families - 14/09/2018 AccorHotels certified review
« Ms Juanita M. »

It was extremely relaxing and an amazing room and environment. Totally enjoyable and wonderful place to bring family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Boo V. Couples - 14/09/2018 AccorHotels certified review
« Anniversary Weekend »

We loved our long weekend 1st Anniversary visit to Pullman Sea Temple Palm Cove - revisiting a special place where we were married a year ago. We felt so relaxed and welcomed by the staff and left feeling re-energised we look forward to making this an annual retreat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Delighted that you returned to the resort to celebrate your 1st wedding anniversary and hope we are able to welcome you back for many more special occasions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Troy P. Couples - 11/09/2018 AccorHotels certified review
« An excellent night »

Great room, food and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Anonymous Families - 11/09/2018 AccorHotels certified review
« Very enjoyable »

Customer service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Denise A. Families - 11/09/2018 AccorHotels certified review

Great. Until we had a situation with our child. But a reception member Ashley and staff were very helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope little Andre is doing better now and settled back into home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Couples - 11/09/2018 TripAdvisor review
« An ideal escape from the winter blues »

Our stay was enjoyable in this upmarket resort neatly hidden away from the hustle and bustle of the tourist areas north of Cairns. The room was clean and modern, although our room location was one that is near the refuse / recycle area which could be seen from our balcony. Suggest you check your room allocation if you want to avoid this location. We were in room 420. The big pools, great amenities and impeccable service more than made up the balcony view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seachanged, Thank you for your recent review and rating of our resort in Palm Cove! I'm delighted to hear of your enjoyment with your stay and pleased that our team and the service they provide left such a positive impression with you. Our resort is the ideal location for a relaxing and rejuvenating holiday and delighted that you chose our location for your getaway! Hope to have the opportunity to welcome you back to the resort very soon. Warmest regards

Amy Families - 10/09/2018 AccorHotels certified review
« Amy »

The experience was standard, certainly not 5 star. The room backed onto the pool equipment which was consistently noisy, the pool bar had outdated pricing display for sangria combo and the breakfast did not include barista coffee... machine operated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you experienced cleanliness and service issues during your stay and will raise this as a priority with our operations team. Additionally the allocation of your room with noise issues that impacted your comfort during your stay is disappointing; and I shall review the equipment with our maintenance manager. I welcome the opportunity to speak to you further regarding your stay and request a suitable time and date that I could reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Debra Z. Couples - 10/09/2018 AccorHotels certified review
« Very relaxing »

Our experience was greatly enhanced by special attention paid to the celebration we were there for. Craig went above any expectation in acknowledging our anniversary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs z., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa, to celebrate such a special occasion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that you experienced issues with certain aspects of your stay and will raise this as a priority with our operations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Janine M. Couples - 09/09/2018 AccorHotels certified review
« every thing to our liking from room to pool service and restuarant »

great family resort, though we were only a couple it was great to watch the kids having so much fan. Ideal position to explore Palm Cove, but plenty of serenity. Great food at restaurant and bar service. Very hard to find a negative

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Anonymous Friends - 09/09/2018 AccorHotels certified review
« Good service , property is a bit tired »

Ok, the service level was excellent but I think other properties are better kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms F., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are in the process of finalising our room upgrade and confident once this is completed we will provide a greatly improved experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Mauro Couples - 08/09/2018 AccorHotels certified review
« cosy room and great view »

Plesant and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Arthur J. Couples - 08/09/2018 AccorHotels certified review
« Just a short break away »

Very enjoyable, room good facilities good but early closure of pol bar area meant having to go to restaurant. No proper bar facilities outside of restaurant to have pre or After dinner drinks. This meant h@ving to outside of hotel for food and drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr j., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that our bar wasn't opened during your stay and will raise this as a priority with our operations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Lee S. Families - 07/09/2018 AccorHotels certified review
« Holiday Perfection. »

The pool, the food and the location - pure perfection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Jan Couples - 06/09/2018 AccorHotels certified review
« A wonderful place to stay »

Checkin and checkout great customer service and very friendly. Room lovely and clean. Restaurant great, awesome barramundi. Service was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Josie S. Couples - 05/09/2018 AccorHotels certified review
« good service »

bed in room was very uncomfortable, it looked like 2 single beds were put together and not great for a 5 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I shall have our maintenance manager check the bed in your room and replace if required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Otto K. Friends - 05/09/2018 AccorHotels certified review
« mR. oTTO kOHNwAS WAS »

I WAS VERY IMPRESSED WITH THE EFFICIENCE OF THE MANAGEMENT, THE FRIENDLINESS OF ALL STAFF, WHERE EVERY REQUEST WAS ATTENDED PROMPTLY. aT MY AGE I HAVE TRAVELLED EXTENSIVELY , BUT CERTAINLY INTEND TO VISIT THIS RESORT AGAIN.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Otto, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope we have the opportunity to welcome you back to the resort in the near future; and we certainly miss having you stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Janine S. Couples - 04/09/2018 AccorHotels certified review
« Delightful »

Only stayed for 1 night. Wish we had more. Pool area was just awsome. Cocktails so good (can’t remember the bar mans name) he was so nice and good at his job. Reception staff so helpful and lovely especially Alvin & Ryan. We had to be out of our previous accom early so turned up to them and they couldn’t do enough for us. Informed us we could keep our bags there and use the pool until our room was ready. Ryan then called me on my mobile when room was ready and already had organised our bags to the room. They also informed us of a wedding that was happening. We got a lovely welcome drink and towel. Was very impressed by the staff. Have recommended to friends and will def return. Thankyou for making the last day of our holiday relaxed and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 279.00 AUD Non member rate
From 279.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates