Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

TripAdvisor rating 4.5/5 1,366 reviews
Pullman Palm Cove Sea Temple Resort and Spa
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Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Contact email

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :   110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodations

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 40
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

1 Bedroom Apartment

  • Max. number of persons: x3
  • Area: From 88
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

One Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x3
  • Area: From 199
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment

  • Max. number of persons: x5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Two Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x5
  • Area: From 260
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Apartment with Plunge Pool

  • Max. number of persons: x5
  • Area: From 140
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment

  • Max. number of persons: x7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Three Bedroom Rooftop Apartment with Spa

  • Max. number of persons: x7
  • Area: From 306
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

3 Bedroom Apartment with Plunge Pool

  • Max. number of persons: x7
  • Area: From 240
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Photo non contractuelle / Strictly non binding

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more
Pullman Palm Cove Sea Temple Resort and Spa Meeting Room

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,893 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,366 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing

Customer review rating 4.5/5

Samantha C. Couples - 15/05/2019 AccorHotels certified review

It was a lovely stay, all of the staff we very friendly. Very nice location that helps you relax.

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfect honeymoon location.

TripAdvisor rating 4.5/5

Quest24689293137 Couples - 14/05/2019 TripAdvisor review

My husband and I stayed here for our honeymoon. We stayed in a beautiful room and the poolside bar was perfect for relaxing. All of the beautiful restaurants in Palm Cove are in walking distance which was great. Most of the staff were very welcoming and friendly.

Dear Quest24689293137, Thank you for your recent review and feedback further to your stay with us for your honeymoon! We're delighted that you chose our tropical oasis for such a special occasion and pleased to hear you enjoyed your stay at the resort. Palm Cove is the ideal destination for love and romance and we hope you can join us too celebrate many of your anniversaries. Thank you again for your feedback and congratulations on your wedding! Warmest regards

A retreat with exceptional service, by the sea

Customer review rating 4.5/5

B. A. Couples - 05/05/2019 AccorHotels certified review

An anniversary get away, we were met by helpful friendly staff. The site is showing some wear and tear, but is kept very well. Every morning the site was tidy, but glasses etc left around the lagoon pool. Rooms, bathrooms restaurant and lobby - spotless. The staff show a genuine degree of care and hospitality. Food and beverage was faultless. Our room was well appointed although the lounges were uncomfortable and aged. We appreciated our welcoming gift and the personal touch from ALL the staff.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that certain areas of the resort weren't cleaned to the standard we strive to deliver and will raise this as a priority with our operations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

As per our expectations, returning guests

Customer review rating 4.5/5

Denis G. Couples - 05/05/2019 AccorHotels certified review

Great, early check-in, nice dinner and capably attended to by George in Temple of Tastes restaurant.

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Anonymous Friends - 03/05/2019 AccorHotels certified review

Delightful

Dear Ms N., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

MR

Customer review rating 4.5/5

John Families - 29/04/2019 AccorHotels certified review

Good location, good resort, needs an upgrade in some areas. Our apartment was good but furniture needs an upgrade, dinning chairs need repair or replacing, lounge furniture was uncomfortable, warn and not appropriate for a relaxing holiday. Restaurant food options were not great, we stayed 8 nights, only ate once in the restaurant usually we would have had at least 3-4 meals in the restaurant. The menu needs some more basic options. Breakfast was terrific and pool bar options were good. The pool (s) were great.

Dear John, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are in the process of finalizing a room upgrade for our apartments which includes replacing of all room furniture. We are confident once this is completed we will provide a greatly improved experience for our guests. I shall also raise the feedback provided with our food and beverage team; as they will consider this when designing our new menus. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfect family holiday

Customer review rating 4.5/5

Karen Families - 28/04/2019 AccorHotels certified review

Can’t fault our stay. Reservations staff were fantastic from the get go, room was perfect, food and service all round were impeccable. Thanks for a great stay once again, we will definitely be back.

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great customer service team across the board.

Customer review rating 4.5/5

Aaron Families - 28/04/2019 AccorHotels certified review

We loved it. From Karen who made our booking to house cleaning and service staff. Extremely welcoming. Thanks you.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Very relaxed and enjoyable place to stay

Customer review rating 4.5/5

Anonymous Families - 27/04/2019 AccorHotels certified review

The accommodation was unbelievable and lots of room for all the family. Close to the pool which was clean and well looked after. The staff were also very friendly and helpful with some of our excursions. Great stay.

Dear Ms B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Pretty happy

Customer review rating 4.5/5

Alice Y. Couples - 26/04/2019 AccorHotels certified review

Pretty good. Staff are excellent. food is great facilities are great. Disappointed with the bed and the "adult only" spa not being policed

Dear Mr Y., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that the bed in your room didn't exceed your expectations and have since organised for our housekeeping manager to replace the bed itself. Additionally your comments regarding our adult only spa are concerning and I will raise this as a priority with our operations team. Please accept my apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Welcoming and great service

Customer review rating 4.5/5

Jennifer C. Families - 25/04/2019 AccorHotels certified review

Friendly and accommodating staff in all areas.

Dear Ms C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Attentive friendly service = Relaxing enjoyable holiday

Customer review rating 4.5/5

Alexander D. Couples - 24/04/2019 AccorHotels certified review

Friendly and attentive staff made our stay special celebrating our 50th wedding anniversary

Dear Mr D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Congratulations and hope you can join us for many more anniversaries. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Ic Families - 23/04/2019 AccorHotels certified review

Ok - the hotel is a little tired.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are in the process of finalising a room upgrade with our owners; and confident once this is completed we will provide a greatly;y improved product for our guests. The upgrade includes replacing of all furniture in the accommodation rooms. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Exceptional stay

Customer review rating 4.5/5

Stacey. P. Families - 23/04/2019 AccorHotels certified review

Right from checkin the stay was smooth and relaxing. The room was massive and exceptionally clean. Staff were all friendly and approachable.

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Poor service

Customer review rating 4.5/5

Josh Couples - 23/04/2019 AccorHotels certified review

Check in was not smooth, couldn't find our booking, nothing was mentioned about any of the package additions from the Short Escape bed and breakfast. I had to ask if each thing was included and then if I could book. I have a feeling not all of it was used/offered. Our stay from Thursday to Sunday had no housekeeping for Friday and Sunday as mentioned at check in due to public holidays (which is fine) but housekeeping/room servicing was not done on Saturday so nothing was done for the full stay. If it wasn't for the upgrade from a Studio to a 2 Bedroom we would have run out of things. Breakfast (which I had to ask where and what was included/involved at check in) arrival was poor. The first morning we were ticked off and then told we could find a seat and help ourselves. The second day another person when we asked about the omelette/eggs option was surprised that it wasn't explained to us at arrival and went through what we were supposed to be shown. Having stayed at a lot of 5 star places, for the cost the service did not match and if it wasn't for the upgrade would have been even more dissatisfied.

Dear Dr P., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I recently left a message on your phone as I welcome the opportunity to speak to you regarding your recent stay with us. My direct number is 07… should this be of interest to you? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Fantastic hotel

TripAdvisor rating 4.5/5

Q9358DUandyb Family - 23/04/2019 TripAdvisor review

Can't speak highly enough of this hotel. Great location, beautiful surroundings and landscaping, friendly attentive staff, immaculate rooms, good food. Requests made prior to arrival were carried out exactly as needed. Overall a superb experience.

Dear Q9358DUandyb, Many thanks for your recent review and rating of our resort in wondrous Palm Cove! I'm so pleased to hear you enjoyed your stay with is and every aspect of your stay exceeded your expectations. We would love to welcome you back to the resort for your next getaway very soon! Warmest regards

Lovely and relaxing

Customer review rating 4.5/5

Shandell Families - 21/04/2019 AccorHotels certified review

Staff where wonderful. Food was great. Room

Dear Ms B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Very pleasant

Customer review rating 4.5/5

Kay B. Couples - 21/04/2019 AccorHotels certified review

Relaxing. Dinner was superb.

Dear Ms B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxing

Customer review rating 4.5/5

Louise B. Families - 20/04/2019 AccorHotels certified review

Relaxing, nice staff, loved the wine nights and kids activities.

Dear Ms B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Nice enough

Customer review rating 4.5/5

Gerrish B. Couples - 18/04/2019 AccorHotels certified review

Items for improvement include Screen on glass between bedroom and bathroom. You can’t turn on bathroom light without disturbing partner in bedroom. Doors need soft close. They are very noisy, neighbour slammed door every time they used it, disturbing sleep and rest.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
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