Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

TripAdvisor rating 4.5/5 1,401 reviews
Pullman Palm Cove Sea Temple Resort and Spa
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Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Contact email

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :   110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodations

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 88
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities

One Bedroom Rooftop Apartment with Spa

  • Max. number of persons: 3
  • Area: From 199
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 140
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Two Bedroom Rooftop Apartment with Spa

  • Max. number of persons: 5
  • Area: From 260
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

2 Bedroom Apartment with Plunge Pool

  • Max. number of persons: 5
  • Area: From 140
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

3 Bedroom Apartment

  • Max. number of persons: 7
  • Area: From 240
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Three Bedroom Rooftop Apartment with Spa

  • Max. number of persons: 7
  • Area: From 306
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

3 Bedroom Apartment with Plunge Pool

  • Max. number of persons: 7
  • Area: From 240
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Photo non contractuelle / Strictly non binding

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,027 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,401 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Acceptable and great facilities

Customer review rating 4.5/5

Camille Couples - 09/10/2019 AccorHotels review

Great pool, bar and the food was amazing! Staff were very friendly and helpful. However, the room was a little run down, floors were dirty, bathroom was a little mouldy and the view from our room was not nice... We could see building supplies in all directions and this didn't make for a pleasant experience.

Truly amazing place to stay!

Customer review rating 4.5/5

Jenny J. Friends - 03/10/2019 AccorHotels review

We loved everything about our recent stay at Sea Temple. Our room was wonderful. The staff were amazing. Every single member we encountered were friendly and helpful, especially the staff at breakfast! Even with a large conference and 2 weddings during the time we were there, we didn't feel crowded or ignored. We would definitely stay again. A special thankyou is needed, as I emailed the resort to enquire if there were any packages/special offers, as the resort was out of our price range. We were blown away to be offered an extremely good rate, plus breakfast each day! We cannot thank you enough for your generosity. We would never have been able to experience your amazing facility if it wasn't for this, and as such, we have proudly promoted the resort to our family/friends!

Customer review rating 4.5/5

Elisabeth Families - 30/09/2019 AccorHotels review

Please don’t have signs around the pool re lounge use and adult spa if staff aren’t going to enforce / remind guests kids not to use / hog for hours without using - very disappointing.

Very pleasant

Customer review rating 4.5/5

Anonymous Families - 30/09/2019 AccorHotels review

We enjoyed the comfortable accommodation, the good service, and all the facilities. The children particularly liked the different pools.

Spacious apartment, with lovely views.

Customer review rating 4.5/5

Anonymous Families - 26/09/2019 AccorHotels review

Very spacious and clean apartment in a great location. The staff are very attentive, polite and friendly. Overall it was a short and pleasant stay. An extra lounge chair would be great when more than 4 people are staying. Also, the bathtub/shower screen leaked causing water to spill all over the floor. The spiral staircase to the rooftop area is quite narrow and very slippery when wet as my son found out when he slipped and fell.

Dear Ms A., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that your bathroom had maintenance issues and will have our chief engineer complete an audit on the room as a priority. I have had a look through our logs and noticed there was no information about the accident your son had; can I ask was this reported and hope he has recovered? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Not up to the usual 5 star standard

Customer review rating 4.5/5

Jade Families - 26/09/2019 AccorHotels review

I have stayed in 5 star Accor hotels within and outside of Australia many times and unfortunately this stay was not up to standard. The main reasons why are, the poor quality of housekeeping and lack of attention to detail. It was so bad that half way through my stay I had to request that my apartment floor be swept and kitchen be restocked. The resort ground and gardens were atrocious, messy and uncared for. Our stairwell only got blown out once during our stay, so everyday we had to walk past dead bugs and mess. I ordered room service twice for dinner and both times the food came cold and soggy. During my 8 night stay the resort hosted 2 weddings. The first one was located in the bar area near the pool. This was a disruption from the afternoon into the evening. The loud music went way into the night and it was impossible for my kids and my self to sleep. I feel that the whole resort shouldn't have to be inconvenienced for one wedding. If the resort must host weddings they should be contained to an area that doesn't impact other visitors. On a positive note the apartment was very roomy and the beds comfortable. The buffet breakfast had lots of variety. And the staff in the restaurant and front desk were lovely, friendly and helpful. A holiday that my family was really looking forward to. Unfortunately i wouldn't stay or recommend the Pullman Palm cove. For the high expense to stay there, it diffidently was very disappointing and not worth it.

Dear Jade, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I welcome the opportunity to speak to you directly regarding your stay and wondering if you could provide a suitable date and number that I could reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and hope we have the opportunity to speak directly. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

We thoroughly enjoyed our stay, excellent service and facilities, friendly staff and lovely food.

Customer review rating 4.5/5

Kim E. Couples - 24/09/2019 AccorHotels review

Our stay was just what we needed. My husband and I had a getaway prior to the birth of our baby. It was relaxing - i had the best massage I have ever had. We watched the sunrise every day and enjoyed the delicious breakfast. Staff were also very helpful with booking tours etc.

Dear Kim, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Congratulations on the pending birth of your baby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Family holiday spoilt by illnesses

Customer review rating 4.5/5

Theo M. Families - 22/09/2019 AccorHotels review

The thing that made our experience somewhat bearable was the accommodation, service and the experience that we had.

Dear Mr and Mrs M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that your holiday was impacted by illnesses and hope all are okay now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Idilic tropical paridise.

Customer review rating 4.5/5

Edwin Couples - 20/09/2019 AccorHotels review

Really enjoyed the location the venue the outdoors breakfasts and the amazingly friendly and cooperative staff. We were allocated a lovely apartment up amongst the gum trees after a booking hiccup was promptly and courteously addressed. We had a wonderful week with the short path from the resort to the glorious Palm Cove beach. A week of wonderful strolls along the main street, trips out to the Daintree forest and Cape Tribulation, and many wonderful moments amongst the poolside facilities.

Dear Mr C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

OK

Customer review rating 4.5/5

Geoffrey Couples - 18/09/2019 AccorHotels review

The hotel was ok and service generally fine, but weddings on both days of the weekend means the pool bar area was not available after 3-4 PM, limiting our access to hotel facilities. It would be better if the hotel advised of these restrictions at the time of booking or when they occurred - we would have considered other options.

Dear Mr and Mrs F., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that the weddings impacted your stay and we are reviewing our communication procedures regarding events at the resort. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great location, lovely resort

Customer review rating 4.5/5

Kendall Families - 17/09/2019 AccorHotels review

A fabulous resort located nicely away from the hustle and bustle but close enough to still walk to everything in Palm Cove. Our swim out room was lovely and clean and spacious and a perfectly located next to the lagoon pool which was a huge hit for our kids. We felt we didn't need to go far to keep an eye on them while swimming. The lagoon bar and terrace restaurants had a lovely atmosphere with some very nice food and cocktails. The only downside was we didn't realise we were staying at a busy wedding venue. With 3 weddings during our week long stay, we were disappointed to have facilities like the lagoon bar, terrace restaurant and lap pool closed off to regular guests by the afternoon. Just when you return from your days activities out. Although dinners were offered in the breakfast room as an alternative, it doesn't have nearly the atmosphere you expect compared to the terrace. We understand resorts often host weddings although our experience is there is usually a dedicated space and normal facilities remain open to guests. Given we still paid our full nightly rate for these days, to not have full use of the facilities with no warning until the morning of was a little unfair.

Dear Ms C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret the functions impacted your stay with use of facilities. We no longer use the pool bar for functions although still have some that have been booked at the start of the year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great experience

Customer review rating 4.5/5

Stuart T. Couples - 16/09/2019 AccorHotels review

An amazing week with great service, we will be back

Dear Mr T., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfection

Customer review rating 4.5/5

Amy Couples - 15/09/2019 AccorHotels review

Rachel prince went above and beyond to make our stay absolutely amazing

Dear Marc & Amy, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Delighted we were able top share your special day with you and will ensure Rachel receives your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

It was average to be honest

Customer review rating 4.5/5

Jikara L. Couples - 13/09/2019 AccorHotels review

We were supposed to have a second key and no-one followed us up. There were scaffolding works going on during our stay and there was no mention that this was going to happen when we booked. There was rubbish like a condom packet in the garden bed. There was a plate left outside in the corridor for 2 days. Some of the staff were friendly at reception. Some were not. Restaurant and bar staff were friendly and helpful however. This was our last week of our honeymoon and we found it extremely disappointing. We started our holiday at the Pullman Sea Temple in Port Douglas. We actually even had our reception for our wedding there plus stayed 5 nights in a private room which was an exceptional experience 10/10. This experience in Palm Cove was just a pass. We won't be returning.

Dear Ms K., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

For the brief time spent there it was enjoyable

Customer review rating 4.5/5

Anonymous Friends - 10/09/2019 AccorHotels review

This was an overnight stay to attend a wedding. Accommodation was satisfactory and were able to access the room to get ready for the wedding.

Dear Mr and Mrs P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise for the concerns relating to your deposit and we are in discussions with our bank to ensure we can release the deposit amount on departure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Peaceful and calm

Customer review rating 4.5/5

Adam Friends - 09/09/2019 AccorHotels review

High quality.

Dear Mr and Mrs H., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Wonderfully relaxing and special family getaway

Customer review rating 4.5/5

Riss Families - 08/09/2019 AccorHotels review

It was amazing, we had a beautiful room with an upgrade to a jacuzzi which exceeded our expectations. It had everything we could have wanted plus more

Dear Mr L., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Accommodating staff. Relaxing atmosphere.

Customer review rating 4.5/5

Alison M. Families - 08/09/2019 AccorHotels review

Staff were so helpful to get us into our room early so we could prepare for the wedding ceremony which we were attending. It was much appreciated. Room was lovely and big and relaxing. Everyone was friendly and helpful.

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxed and casual

Customer review rating 4.5/5

Jan M. Couples - 05/09/2019 AccorHotels review

Very enjoyable. We arrived early and enjoyed the pool and bar facilities until our room was ready.

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Stay was great

Customer review rating 4.5/5

Eh Families - 05/09/2019 AccorHotels review

Everything was great- staff all professional; room was as expected, various options for breakfast and most of all the wedding went off without a hitch.

Dear Ms H., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
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