Hotel - Pullman Palm Cove Sea Temple Resort and Spa
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Pullman Hotel

Pullman Palm Cove Sea Temple Resort and Spa Hotel

5 Triton Street 
4879  PALM COVE
AUSTRALIA

1,150 reviews
TripAdvisor Rating Based on 1,150 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • CAIRNS INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Tastefully appointed and elegant, guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Guests can choose from a range of accommodation options, which include studio rooms and one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms feature a private balcony or terrace, a flat screen TV with in-house movies, 24 hour in-room dining, an ensuite, robes and slippers.

  • 126 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Opening windows
    • Wide working desk
    • Automatic temperature control
    • Air conditionning with individual remote
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,759 reviews

Our guest reviews for Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,150 reviews
AccorHotels certified review
Michael P. Couples - 15/07/2017
« Relaxing and enjoyable »

Good accomodation and ambience. Friendly staff. Restaurant meals inconsistent and could be improved

AccorHotels certified review
Grant S. Families - 14/07/2017
« hotel is great, we just purchased an apartment in the hotel. »

greeting was OK, the lady who checked us in wasn't that welcoming to tell you the truth. we also recently purchased an apartment in the hotel, Craig was king enough to leave a cheese platter in the fridge for us however there was no cutlery. we also left 5 messages to meet with Craig re our apartment staying in the leasing pool with the hotel before we got to meet him. we love the hotel and the location, just a bit disappointed with the service.

AccorHotels certified review
Lee-ann Families - 14/07/2017
« Clean, spacious apartments, close to everything »

Very pleasant. Staff were nice, breakfast was also great.

AccorHotels certified review
Michael B. Couples - 13/07/2017
« Nice hotel, good location, but was not satisfied with cleaning  »

Nice hotel, great location, but our room was filthy and looked like it hadnt been cleaned in days

AccorHotels certified review
Steve Couples - 12/07/2017
« Sensational »

Penthouse stay at Sea Temple was extraordinary, one of the best locations to stay. Service, restaurant, facilities all first class.

AccorHotels certified review
Kon I. Couples - 12/07/2017
« Brilliant at every stage »

From booking, throughout our stay and on check out and afterwards the service at the Pullman resort was amazing. My partner and I are both vegan and we had breakfast, lunch, and dinners at the restaurant as they were more than happy to create vegan meals for us. And every meal was delicious and got plastered all over our Facebook accounts, we loved it. The staff were always on hand with a friendly smile and a helping hand, nothing was too much for them. All this plus a great room, well appointed, fantastic location by the beach all meant that we didn't want to leave. And of course, we will return soon to enjoy more fun in the sun at a fantastic resort. THANK YOU :D

AccorHotels certified review
Adrienne A. Couples - 12/07/2017
« Beautiful hotel, a few service issues. »

We were very impressed with the facilities, decor and cleanliness of the hotel. The apartment was very comfortable and the public areas are very attractive. Our checkin was friendly, quick and helpful. Our package included full breakfast and we enjoyed drinks tonight the pool bar and dinner on one evening in the restaurant. There were a few service issues which prevented me from giving the hotel a higher rating. Generally we had the impression that the staff were trying to to do their best but that maybe the hotel was a bit understaffed when we were there. The issues were, in no particular order 1. Breakfast on the first morning. We ordered eggs from the kitchen which took a very long time to arrive. The buffet ran out of bacon and pork belly slices were substituted instead. Everything else was fine. 2. Our room was serviced the first morning and our pool towels were changed. Nothing else seemed to have been done in the bathroom , the drinking glass and flannels were still on the counter where I'd left them , the bath towels were left where we'd roughly draped them and we were not supplied with fresh toiletries, we had used all the shower gel. I understand and appreciate the policy of not replacing towels that have been hung up but in other hotels they are usually at least hung up tidily when the room is serviced. 3. The young man in the pool bar was doing a great job but he was very pushed to serve everyone promptly , it seemed that the bar was understaffed in a busy time. This was during school holidays. 4. On another day we went out and left the "please make up my room " sign on the door. I'm assuming the housekeeping staff didn't check it properly and thought we'd indicated do not disturb as the room was not serviced until I called housekeeping late in the afternoon. The person who then serviced the room did an excellent job, it was much better than the day before. 5. We ate dinner in the restaurant one night and the service was friendly but very, very slow. To do credit to the staff, without us saying anything about the issue , we were told that desserts were complimentary that evening to compensate for the slow service. We appreciated that gesture, but it added to our overall impression that the the hotel was understaffed. Despite these issues we enjoyed ourstay . The hotel is attractive and comfortable and wewould be willing to return another time to see if, as I hope and expect, these service issue were just a one off a staffing glitch during our stay.

AccorHotels certified review
Jan I. Couples - 11/07/2017

The experience was very good the only complaint I had was one of the sheets was badly stained on the tuck under on the single bed we had I thought a top hotel wouldnt have sheets like that.

AccorHotels certified review
Andrew C. Families - 11/07/2017
« Disappointing 7 day stay »

Food ordinary, service ordinary, front office stuff ups, no movie channel, very bad TV reception- blamed on head office system, no one tries to fix even though promised until we made a continued complaint, Manager not seen in 7 day stay, dead cockroach in oven exhaust, menu didn't translate to plate in Lagoon bar, room service order stuffed up, no kids option when continually raining, much more to say! EID

AccorHotels certified review
Lisa F. Families - 10/07/2017
« pleasant but could be improved with info about wifi and bar services »

friendly but wait time too long in pool bar and an order service should be available from lounges. Also i find having drinks over a certain price off putting in a plastic glass. No other option elsewhere in the hotel.

AccorHotels certified review
Michelle Families - 09/07/2017
« Fantastic  »

7 day stay and had a great time Staff are fantastic, courteous and helpful

AccorHotels certified review
Roger Families - 09/07/2017
« happy, beautiful, restful »

Wonderful stay. Beautiful place, nice room, staff very friendly. breakfast buffet a little pricey but food good. only complaint was the health club was small, few machines and need to have pass key entry only. while there barefoot 4 and 7 yr olds entered and frighteningly played on machines. also need sign directing people to use headphones (2 teen boys made me listen to their blaring work out music)

AccorHotels certified review
Kylie M. Families - 09/07/2017
« Disappointing »

We have stayed at the sea temple a number of times and this time we noticed a huge difference with the hotel being runned down, under staffed and would not call it a five star resort. Our room had a broken fridge so we had two bar fridges (two because the first one wasn't cold), a fan that needed to be replaced (which we said not to both with when we were there), tv remote wasn't working, lining up at the pool bar for 30 mins for a drink just to name a few issues we had.

AccorHotels certified review
Robert H. Families - 09/07/2017
« Mr and Mrs Halstead »

You hosted our wedding ceremony on 1st July and we can only say that we were absolutely thrilled with the way you put everything together. Katrina Lawrence and the Pullman Palm Cove staff were beyond excellent. Logistics service, food, venue, rooms and thoughtfulness superb. Catering to our personal wishes was always top priority. We thank you from the bottom of our hearts for making our special day so perfect!

AccorHotels certified review
Chris T. Families - 09/07/2017
« Ok but certainly not stellar »

This is not the first time I have stayed at the resort, but on this visit I found that it was apparently in need of significant maintenance. Our room had a plunge pool at was full of leaves and not cleaned during our stay. The room had a dishwasher that we reported as not working to the front desk, but there was no follow up to advise that it would not be fixed during our stay. The staff who serviced the room daily washed all the dishes up each day but the overall athstetics of the lounge and kitchen area were lowered due to dirty dishes being left in the sink. Outside one of the rooms louvres were missing so that room was exposed to the early morning sun. Finally the fan in the master bedroom worked intermittently.

AccorHotels certified review
Domenic M. Families - 09/07/2017
« Great holiday resort »

Friendly & most accommodating staff! Well looked after!

AccorHotels certified review
Bec Families - 08/07/2017
« Loved it  »

Relaxing and enjoyable

AccorHotels certified review
Kimberly Couples - 07/07/2017

The Pullman was a lovely stay for us and we look forward to using other Pullmans in the future

AccorHotels certified review
Tara Couples - 07/07/2017
« Very enjoyable and would definitely reurn »

Comfortable and pleasant in the room and lagoon bar.

AccorHotels certified review
Rt G. Couples - 07/07/2017

We enjoyed our stay although we felt the staff took a wee while to "warm". Our studio was clean and comfy. The balcony was a bonus - like an extra room.

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