Hotel - The Sebel Auckland Viaduct Harbour
The Sebel Hotel The Sebel Hotel

The Sebel Auckland Viaduct Harbour

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4.0/5 1,226 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AUCKLAND INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With spacious stylishly appointed Guestrooms guests can relish both the independence of contemporary apartment style living and the convenience of a 4 star hotel.

  • 113 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.4/5 AccorHotels Rating Based on 2,668 reviews

Our guest reviews for The Sebel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,226 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael K. Couples - 19/03/2018
« great hotel small but with big service »

extremly good experience small hotel but with 5* service from all staff good location would certainly recommend, however if cannot climb stairs ask for ground floor room as our room was 3 floor up 39 steps up to,although for us no problem

AccorHotels certified review
Gary B. Couples - 18/03/2018
« Great position, very friendly staff, I would stay here again »

Everything was very nice, we didn't have the best view but not everyone can. Paying for parking eas our only gripe after being a guest we thought it may have been included. Not a big deal. Thanks to all the staff.

AccorHotels certified review
Sharon W. Couples - 16/03/2018
« Awesome place to stay looking over the viaduct »

Lovely, clean hotel. Staff were very professional and friendly. Excellent location to stay.

AccorHotels certified review
Anonymous Business - 16/03/2018
« Very good »

Good service and the hotel is well located.

AccorHotels certified review
Jo M. Couples - 14/03/2018
« A relaxing, enjoyable stay, with convenience of multiple eating options a stroll away »

The room was tidy and comfortable, service was on point, location and convenience were amazing even though we would usually prefer a more secluded location. All around we were very satisfied.

AccorHotels certified review
Josephine H. Couples - 13/03/2018
« Brilliant location - right amongst the restaurants at the Viaduct »

The hotel location is perfect - it is right amongst the restaurants on the Viaduct. It is within walking distance to the wharf for the big liners moored in the Harbour. Beds are really comfortable, pillows great and the shower terrific.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jospehine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and found the location most suitable. The facilities we have are terrific and we hope you to see you again. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
David G. Couples - 13/03/2018
« A great end to an exciting month in New Zealand »

The setting is dramatic. We could never tire of the view from our window. Two days of fun helped by the sunshine. Good job that we enjoy self catering as it is quite unusual to find a hotel with no food offering at all!

AccorHotels certified review
Sfew Business - 12/03/2018
« Very satisfied »

The location is fabulous and nothing was too much trouble for the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team were able to assist with your needs. Once again thank you for the review and we hope to welcome you back. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Vanessa Business - 11/03/2018
« It was a great location with my room having a great view of the water! »

My room was a great size with lots of space and a great view! Clean with everything I needed to have a pleasant stay. Close to bars and restaurants, perfect location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we were able to give the pleasant stay you wanted. Location is perfect and we hope that you do return to stay with us in the future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Cliff H. Couples - 09/03/2018
« Great stay great rooms »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clifford, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Froilan D. C. Business - 09/03/2018
« Brilluant service »

Sebel is my home whenevwr in Auckland. Central to everything I need. Service was again excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Froilan, It is always a pleasure having you stay with us. We love that this is your home when you come to Auckland. The staff will be delighted to receive such greta feedback from a regular and loyal member of Accor. We look forward to welcoming you back soon. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Martha Couples - 08/03/2018
« Overall great, some glitches on follow up by staff »

Loved the location, the room and amenities. We experienced the following however: asked for email of invoice of express checkout and did not receive; gave hairdryer to housekeeper because it did not work, she was supposed to bring working one back to us, we did not get it; the bathtub drained really really slowly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martha, Thank you for the review of our hotel. I am delighted to hear you enjoyed your stay with us and loved the location. I would like to apologise for the lack of action taken by staff on those two occasions mentioned. This has been shared with the team to ensure we are constantly providing a high level of service. Once again thank you for the review and we hope you enjoy the rest of your travels. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Mrs E. H. Couples - 07/03/2018
« Mrs E H. »

Mainly good, but towels could be better quality. It would be helpful if maids checked the crockery to make sure there were 2 of everything. Most hotels these days have free wifi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for the review of our hotel. We are glad that you enjoyed your stay. You have made some valid points which will be shared with the team. We hope you enjoy the rest of your travels in New Zealand. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Anonymous Couples - 07/03/2018
« Awful view if the city for a hefty price »

Awful view if the city for a hefty price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Auroroa, Thank you for the review of our hotel. I am disappointed to hear your stay with us was not a pleasant. Please accept my sincere apologies. Your feedback will be shared with the team to ensure we continue to strive to provide the best services and facilities available. Once again thank you for the review and we hope we may better serve you in the future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Marissa Business - 07/03/2018
« lovely stay at a great location »

clean, comfortable with magnificent view and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marissa, We very much appreciate your comments regarding your stay at the The Sebel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
T. P. Couples - 06/03/2018
« Fantastic »

It was our wedding anniversary. The team upgraded our room to a viaduct view and supplied us with a platter and bottle of champagne Really made our stay Thanks heaps

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team were able to make it more special to celebrate your Wedding Anniversary! We hope that we will be able to welcome you back in some time in the near future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
B J. Couples - 05/03/2018
« Really nice stay in every way.... »

The desk staff were very pleasant throughout our two day stay and we were very pleased with the room. Nice to have an opening door and deck with fresh air coming in. Décor nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team were able to assist during your two nights with us. Having opening windows and a balcony is a bonus when staying in hotels and we are delighted your were able to enjoy. We thank you for your loyalty to Accor and we hope to see you again in the near future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Ian Couples - 05/03/2018
« Mr »

Very good. The welcome platter etc for our anniversary was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed and the team were able to help you celebrate your anniversary over the marina. We look forward to welcoming you back in the near future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
S T. Business - 05/03/2018
« Excellent staff and room but a little noisy at night coming from the Viaduct Restaurants »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I apologise if you experience noise from the nearby restaurants. We do try to monitor and work with the bars and restaurants but unfortunately this out of the hotels control. We do hope we are able to welcome you back sometime in the future. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

AccorHotels certified review
Elizabeth Solo - 04/03/2018
« Room was fine. »

The hotel room was good, but I had booked a room with a city view. I wouldn't call a view of the overpass and car park a city view. I was very disappointed in the type of room I was given. There was no restaurant attached or no room service to my knowledge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for the review of our hotel. I am disappointed to hear you were not satisfied with the view of the room. I have taken note of your feedback and updated our profile should you wish to return to stay. Even though we have no hotel restaurant or bar we are surrounded by eateries on the viaduct which guest are able to dine and charge back their rooms. I apologise if this was not conversed by the team. Once again thank you for your review and we hope we have the pleasure of welcoming you back and maybe a room on the marina side. Kind Regards, Eli Fifita Operations Manager The Sebel Auckland Viaduct Harbour

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