Hotel - The Sebel Auckland Viaduct Harbour
The Sebel Hotel The Sebel Hotel

The Sebel Auckland Viaduct Harbour

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4.0/5 1,165 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AUCKLAND INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 123 spacious stylishly appointed Guestrooms guests can relish both the independence of contemporary apartment style living and the convenience of a 4 star hotel.

  • 112 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.4/5 AccorHotels Rating Based on 2,447 reviews

Our guest reviews for The Sebel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,165 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Caroline L. Solo - 10/12/2017
« It was very pleasant. »

The room had plenty of space, good facilities and the hotel was in a very handy position near the viaduct basin.

AccorHotels certified review
Rees M. Families - 10/12/2017
« You guys made us a feel really special! »

Everything from the check-in to check-out experience. Everyone made us feel really special. The room was perfect and thank you so much for upgrading us.

AccorHotels certified review
Mr B. D. Couples - 10/12/2017
« MR »

Location and apartment was a perfect place to stay although we only there for 2 nights.

AccorHotels certified review
Anonymous Couples - 10/12/2017
« it was okay »

I did not like the fact it was first in first serve for parking and the way it was set up was confusing. It would of been great to have 1 section for sebel. Also when booking carparks should be allocated until full and then be advised on the phone if none. Be nice to have toothpaste and tooth brush in bathroom as we forgot ours and assumed room had.

AccorHotels certified review
Anonymous Families - 10/12/2017

A very pleasant experience as always.

AccorHotels certified review
Ruwan W. Business - 08/12/2017
« Excellent service »

Staff was very supportive. location and room arrangements were awesome

AccorHotels certified review
In-nz-nov-2017 Business - 08/12/2017
« Great Location »

I've stayed here a number of times. It's a great location with lots of different restaurant choices very nearby. This time I had a street view room. I prefer the harbour view rooms. The room was a good size, and very clean and tidy. Check-in and check-out were hassle free.

AccorHotels certified review
Angela Families - 07/12/2017
« Very enjoyable »

We loved the hotel location near the Viaduct and swimming pool, and found the front desk staff very helpful and kind.

AccorHotels certified review
Deb Couples - 07/12/2017
« Top place to stay »

Great location and parking secure. Love the view from our room always nice to sit outside and enjoy the buzz of the viaduct area. Staff really helpful and thanks Dennis for being so friendly.

AccorHotels certified review
Scott Business - 07/12/2017
« Great location, confortable and good facilities »

Had a short stay for a business meeting. Location very convenient for CBD, comfortable bed, flexible and quiet airconditioning (with option to open windows). Bathroom big, well lit with both bath and shower. Clean good quality washing machine and dryer. Only limitation was that TV had weird limited selection of news channels (why CNN but not BBC or Sky News Australia).

AccorHotels certified review
Greg Business - 05/12/2017
« Greg »

I think the model of having owner apartments directly opposite or beside guest rooms is problematic, without better noise insulation. We were in town for work on a Wednesday night but were opposite an owner-occupier and he was partying the night away with extremely loud music. I like music, and I'm usually tolerant, so the fact I found it outrageously loud at and beyond 10pm does indicate a problem. I knocked on his door, with no response. The reception staff kindly did come up at 10pm and had to knock repeatedly on the guy's door to even attract his attention to answer it. He then declared it "wasn't a loud noise." We didn't stay for our full 6 night reservation.

AccorHotels certified review
Steve L. Families - 05/12/2017
« It was pleasurable and very relaxing. »

The beds were comfortable. The front desk was very helpful and I/we loved the Giraffe restaurant for breakfast, and the room had a washer and dryer.

AccorHotels certified review
Mons42 Couples - 05/12/2017
« Magic »

The Sebel at the Viaduct Auckland will not disappoint. From the beautiful view of the 1 bedroom apartments to access to restaurants and shopping is fantastic. The staff are all wonderful;

AccorHotels certified review
Ross Couples - 05/12/2017
« OK but disappointed »

Was never told there was no room service which was a pain for almost $400 a night We were also not told we could charge stuff to the Fox. The gentleman on the desk was friendly and welcoming,however the 2 ladies(one Asian,one foreign European)we dealt with were cold and unfriendly.

AccorHotels certified review
Jo Couples - 05/12/2017
« In the heart of it ! »

Lovely clean accommodation in a fantastic location but some issues. Toilet didn't flush properly. Light bulb out in the room. Only one robe in the room and a bit noisy warranting earplugs but location and reception staff balanced this out.

AccorHotels certified review
Wendy Couples - 04/12/2017
« Pleasant »

The bed mattress was quite warm , had to turn the air conditioning up for a comfortable sleep. No restaurant, but plenty to choose from just outside the rear entrance . Motel great location and staff very helpful and pleasant.

AccorHotels certified review
Peter Couples - 04/12/2017
« Great location »

Perfect location for going to a show at the Auckland Theatre Co.

AccorHotels certified review
M T. Business - 04/12/2017
« Murray T. »

The room was extremely good & your sevices desk staff were as well

AccorHotels certified review
Anonymous Families - 04/12/2017

Always superb and relaxing. Thought it abit expensive for wed/thurs stay. Unfortunately our reason for being in auckland was postponed, as our booking was non-refundable we had to come and stay.

AccorHotels certified review
Kathy M. Families - 03/12/2017
« Nothing will ever replace our stay at the Sebel Auckland Viaduct Harbour. »

My husband and I booked a short stay in Auckland to visit my mother who was in a nursing home, we were to stay 5 days but unfortunately during that time she past away. The hotel could not do enough for us from arranging accommodation for my son and his family who are also from Australia and further accommodation for us as in Auckland at that time was completely booked out. Nothing was any trouble to them. The day of the funeral we came back to our room to find a large arrangement of flowers and chocolates. It made a sad day feel better to know others care. Thank you Dennis and your team you went far and beyond customer service. Cant wait come back and stay again with you all, Thank you

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