Hotel - Mercure Portsea
Mercure Hotel Mercure Hotel

Mercure Portsea

4.0/5 267 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

  • 24 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,235 reviews

Our guest reviews for Mercure Portsea

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 267 reviews
Phil W. Friends - 08/02/2019 AccorHotels certified review
« Lovely room with view »

Beautiful setting and nice clean room with beautiful view. Complimentary wine was very nice also. The breakfast was included in our deal. No buffet. You need to order off a menu with specific options. Breakfast was very ordinary as hot breakfast looked like it was reheated and even the toast was done on grill and everything tasted the same. Noticed 2nd day most people went for porridge or fruit toast but again toast done on grill and tasted like everything else that was cooked on the grill. Poor presentation all round for breakfast. You wait at counter to order and they pour you Juice there and you carry it back to the table. Glad only a handful of people for breakfast as it would have been a queue to order. Drab restaurant and dirty windows. Even some white table cloths and some greenery would help. Would not book to eat a meal there after you had had breakfast there. Read a review from a site for Mercure Portsea and said it was the worst breakfast they had ever had. I would have to agree. Would take nothing to set up a small basic breakfast station. Hope this helps.

Karen M. Couples - 08/02/2019 AccorHotels certified review
« Quiet and comfortable »

The hotel had what we needed for a one night stay to attend an event in Portsea. Though we did have difficulty finding the entry as our sat nav even having the correct address took us to the old entry and there was very little signage anywhere re the Mercure. The room was nice and clean though the balcony screen doors were unable to be closed as they were jammed which meant we couldn’t have the sliding doors open at all because the room filled up with insects within minutes.

Anonymous Couples - 08/02/2019 AccorHotels certified review
« The hotel looks tired. »

The room was clean, and quiet and fine. I just found that the hotel looked tired. I noticed a number of light fittings in public areas falling off. The walls were heavily marked and paint damaged. I think the place needs a bit of t&c.

Lynn C. Couples - 07/02/2019 AccorHotels certified review
« Quite stay »

Stayed the one night as we were in the area.Room comfortable,bedding excellent however the bathroom was for those with a wheelchair so the water went everywhere when you showered and there was nowhere to put toiletries.

Tony D. L. Business - 06/02/2019 AccorHotels certified review
« Professional, organised and courteous are three words that capture Mercure Portsea. »

My staff and guests had a wonderful stay at the Mercure Portsea. Staff could not be more helpful in any request. Food was tasty and reasonably priced, rooms were clean with views. Highly recommend a conference or team gathering, even if you are not a golfer. Thank you to all the staff. Tony D.

Anonymous Friends - 05/02/2019 AccorHotels certified review
« I loved the venue, but I thought in general the facilities were dirty, and the food was bad. »

See above

David R. Couples - 05/02/2019 AccorHotels certified review
« Great view »

a fantastic view from our balcony. the room had everything we needed from tea and coffee making, fridge, hairdryer, great shower, nice size tv and a comfortable bed. excellent breakfast in the golf club restaurant. all the staff are very helpful and friendly.

Anonymous Couples - 05/02/2019 AccorHotels certified review
« Basic facilities »

Basic service level. Not really a hotel, more like an apartment but without the facilities

Jessica Couples - 04/02/2019 AccorHotels certified review
« Mixed »

My experience staying at the Portsea Golf Club was good, and the buffet breakfast was good. However, when I checked into my room that I paid $220 for, there were ants on the desk/wall. I notified reception of this, and nothing was done. The following morning more ants were in the room getting into mine and my partners belongings. This was a let down, as nothing was done when I informed reception about the issue.

Chris Families - 03/02/2019 AccorHotels certified review
« Great location with a modern room »

Nice view overlooking the course and the room was modern

Yvonne R. Friends - 01/02/2019 AccorHotels certified review
« Mrs »

One word perfect. Please think about a pool. Cheers

Graeme B. Families - 30/01/2019 AccorHotels certified review
« Nice, cheap, quiet stay »

Staying on a Monday night meant that the hotel was not very busy and, with its location being outside the town limits, consequentially it was a very quiet night. The manager was excellent, and he even rang us the day before our stay to let5 us know that the hotel/golf club restaurant wasnt opens monday night so we could plan to eat elsewhere. We had two rooms, and although they were a little tired, they were still comfortable, and we even had an echidna visit us in the evening! The internet was terrible, but the manager explained that it sometimes happens along the peninsula.

Helen A. Couples - 29/01/2019 AccorHotels certified review
« Comfortable and relaxing »

Comfortable, clean and relaxing

Patrick Couples - 29/01/2019 AccorHotels certified review
« Clean and Friendly »

Staff were available to soak with prior to and during my stay. They were also flexible regarding early check-ins and made sure that I was aware of all the services that they offered. The room itself was very clean with excellent air conditioning and storage.

Barry A. Couples - 27/01/2019 AccorHotels certified review

The facility was very quiet and the staff were very friendly. I feel that the value for money was quite poor.

Anonymous Families - 25/01/2019 AccorHotels certified review
« Satisfied »

Your staff were very welcoming and obliging. Having arrrived on the Friday before a wedding at this venue we were disappointed to find that the eating area had been pre booked out with nothing put aside for wedding guests on that night.

Warwick B. Couples - 23/01/2019 AccorHotels certified review
« As a Accor hotel it’s nothing like them »

As platinum members or even just members there is nothing here for us Not even breakfast can not use card anywhere When the dining room was open it was 1 dish curry night and next night was also 1 dish No welcome drink why it is in Accor is beyond me nothing on website to alert you of any of this never again

Bruce Families - 22/01/2019 AccorHotels certified review
« Not worthy of the Mercure name »

The Mercure Portsea is really a golf club and function room with overnight accommodation. There is nothing that resembles the Mercure standard of service and facilities. Check-in and check-out are unnecessarily complicated, there is no secure parking, there is no room service, there is no restaurant some nights, the breakfast offering is extremely thin, and overall one is made to feel like a second-class citizen compared to golf club members and guests invited to the main feature - the private function room - which is out of bounds for hotel guests. The fact that Accor Plus is not recognised there is another reason why it should be struck off the Accor register. There is no way this accommodation is worthy of the Mercure brand.

Richard Couples - 22/01/2019 AccorHotels certified review
« Good view, great location »

Overall is good, but our bed is little sagging, found a spider in our room

Nicolai B. Couples - 21/01/2019 AccorHotels certified review
« Service and benefits for Silver Accor Plus members is lacking »

No complimentary drinks as a Silver Accor Plus member on arrival, latest checkout time 11.30am, no newspaper, shower head nozzles need cleaning, reception doesn’t always answer - sometimes not attended.

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