Mercure Portsea 4 stars

TripAdvisor rating 4.0/5 284 reviews
Mercure Portsea
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Hotel extras

Mercure Portsea is a fully integrated development incorporating a golf club, accommodation and function complex. It is catered for upmarket tourists, corporate events, meetings and weddings.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Portsea

46 London Bridge Road
3944
portsea
australia

Tel: +61359816100

Fax: (+61)3/59816166

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 135km / 83 miles

  • By boat

    SEAROAD FERRY At 4km / 2 miles

GPS :-38.326844, 144.704704

Our accommodations

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

Standard Room 1 King or 2 Single Beds

  • Max. number of persons: 2
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed or 2 Single Beds Golf View and Balcony

  • Max. number of persons: 2
  • Views: Golf view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Privilege Room 1 King Bed Golf View and Balcony

  • Max. number of persons: 2
  • Views: Golf view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

SPIKE BAR & BRASSERIE

Type of cuisine: null

Enjoy a meal in the Bar & Brasserie which has spectacular views over Portsea Golf Club & Port Phillip Bay. Open: 0700-1500 Monday - Wednesday 0700-2030 Friday - Saturday0700-1800 Thursday & Sunday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIKE BAR

Photo non contractuelle / Strictly non binding

Overlooking the picturesque 18-hole championship golf course and resort surroundings, the bar offers an extensive wine list which includes vintages from several local wineries.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Portsea

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,539 reviews

tripadvisor

TripAdvisor Rating 4.0/5

284 reviews

Perfect relaxation & the Portsea Golf Course a hidden gem

Customer review rating 4.3/5

Nick Couples - 08/11/2019 Confirmed reviews AccorHotels

Lovely stay thanks. Perhaps when folk are making the booking give an early heads up that if arrving late there are no staff to welcome. We got in ok but where not prepared with the set procedure. I do not take calls when driving so did not pick up the message when on route. It would be great if you left the breakfast lounge open after 6pm when the staff leave as that is a key attraction - those magnificent views. Stayed 104. The outside door did not lock - my wife was a little concerned. Perhaps give the trees adjacent to the balcony an "haircut" as they obscure parts of what is a magnificent view. The feedback is to help as we had a wonderful stay - thanks you.

Relaxing, tranquil and enjoyable

Customer review rating 4.3/5

Nicole Couples - 07/11/2019 Confirmed reviews AccorHotels

Very Nice

Very happy.

Customer review rating 4.3/5

Di P. Friends - 07/11/2019 Confirmed reviews AccorHotels

Meg at reception was wonderful!! She went out of her way to help our check in when we arrived early. Meg is a wonderful asset to your hotel.

Relaxing, enjoyable and pleasurable.

Customer review rating 4.3/5

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels

From the time we rang to enquire about staying at the Portsea Golf Club staff made us felt like we were important. The booking in experience with Meg was great and all staff from reception to the dining room, cleaners and pro shop could not have been more helpful in catering to our needs.

Great stay at a great location

Customer review rating 4.3/5

Matt Friends - 06/11/2019 Confirmed reviews AccorHotels

Very friendly staff and accommodating.Big Room and clean. Staff recommend a few things to do in town one of them was to go to the hot springs which was an amazing experience!

our seaside walks

Customer review rating 4.3/5

Gary H. Couples - 06/11/2019 Confirmed reviews AccorHotels

this was our first time to Portsea, we had great weather and a great time walking from the mercure to portsea bay side beaches and then walking to the Bass Strait beaches. we unfortunately did not get to the Quarantine centre and old army area but something to do next time. We caught the ferry at queenscliff to sorrento and 5 mins drive then to portsea.

Very comfortable and quiet

Customer review rating 4.3/5

Craig Couples - 05/11/2019 Confirmed reviews AccorHotels

Staff at the front desk very friendly and accommodating Room was clean, quiet and had a great view of the course. Breakfast very good in the club upstairs. close to London bridge for a good walk

Peaceful retreat

Customer review rating 4.3/5

Richard S. Couples - 04/11/2019 Confirmed reviews AccorHotels

We booked on the basis of Accor membership and reasonable cost. The relationship with the Golf Club is unusual!

Quite nice place

Customer review rating 4.3/5

Giuseppe Couples - 02/11/2019 Confirmed reviews AccorHotels

Great place if you play golf , quite surrounds on a golf course. Walk to locate sites or around the course. Close to Portsea and Sorrento

Was very happy with the service

Customer review rating 4.3/5

Shane A. Families - 31/10/2019 Confirmed reviews AccorHotels

I was very happy with everything the people were very friendly and helpful

Staff Were Great

TripAdvisor rating 4.0/5

John M Couples - 31/10/2019 TripAdvisor review

The staff couldn't have been more helpful from check in, breakfast service and having a drink at the bar. The rooms have been renovated since our last stay there and the hotel is in a good location from which to explore the Nepean Peninsula and nearby National Park and beaches

Staff Were Great

Customer review rating 4.3/5

John Couples - 29/10/2019 Confirmed reviews AccorHotels

Only a one night stay but our stay was made very enjoyable by the assistance, friendliness and assistance of the staff especially Meg.

RELAXING AND FRIENDLY

Customer review rating 4.3/5

Michael H. Couples - 27/10/2019 Confirmed reviews AccorHotels

VERY GOOD BUT UNABLE TO USE ACCOR PRIVILEGES.

Professional

Customer review rating 4.3/5

Gary K. Friends - 22/10/2019 Confirmed reviews AccorHotels

The guy at check in was really friendly and prompt. He got all 10 of us set up and in our rooms in no time! The lady in the morning that organised breakfast for us was FANTASTIC!!!!!!! She was super professional, made sure we were all looked after, she was a credit to your hotel.

Very pleasant weekend away on the Mornington Peninsula, made enjoyable by Portsea Mecure

Customer review rating 4.3/5

Kym Couples - 21/10/2019 Confirmed reviews AccorHotels

After an easy, streamlined booking process we arrived late Friday night and utilised the late check-in facility. We stayed for 2 nights to celebrate our one-year wedding anniversary and were greeting with a welcome gift and hand-written note from Meg, who also contacted me prior to our stay to confirm booking details and explain the check-in process. While the Portsea Mecure is very much a golf club with accommodation, rather than a resort with a golf course, the location was the main attraction for our stay. We enjoyed the short 6 minute drive to main street Sorrento to enjoy the local restaurants as this is something not offered by the Mecure. It was disappointing that there aren't restaurant facilities available, especially seeing as that makes being an Accor member irrelevant when staying here. However it did encourage us to enjoy the other local venues and cuisine on offer. We also took advantage of the Peninsula Hot Springs only 20 minutes drive away. I would definitely recommend the Portsea Mecure to friends and family based on the convenient location and the professionalism of the staff.

We enjoyed our weekend as we were playing golf with friends

Customer review rating 4.3/5

Sharon Friends - 20/10/2019 Confirmed reviews AccorHotels

It was pleasant enough, the room was a bit on the pokey side. It is disappointing that it was necessary to drive into Portsea for Dinner as the restaurant area closed at 6PM. Breakfast was great.

Very enjoyable

Customer review rating 4.3/5

John H. Friends - 19/10/2019 Confirmed reviews AccorHotels

Very enjoyable

Disappointing and a waste of money

Customer review rating 4.3/5

Joanne M. Friends - 19/10/2019 Confirmed reviews AccorHotels

To whom it may concern I am writing to give our feedback from our stay at Mercure Portsea. We stay on the Friday 4th October – 6th October. We were staying here as it was recommended by a friend. We had two other couples with us stay at this accommodation for the weekend as they were participating in the event 100Ks around the bay. When we first arrived the staff at reception were very pleasant, but unfortunately that’s where that welcome stopped. On the Friday night we gathered in the members lounge and enjoyed beautiful singing and shared a few drinks before heading out for tea as we were informed there was nothing to eat here, but there was pizza being cooked. When returning after tea we ventured into the main member lounge again to gather and was told to move to the other size of the room by staff which we were happy to do even though it looked like they were having a private function in the room, we hadn’t even got comfortable and a member complained at the bar that we were there and we were shunted back to the adjacent room, which again we were happy to do. We were just following staff instruction. Sleeping in the king-size room we were in wasn’t pleasant, there was an issue with the top sheet on the bed was to short and scratched and annoyed us all night on the Friday night. On the Saturday morning they had made up our room when we were out so we just took it for granted that they would have e seen and fixed the sheet problem, but unfortunately not it was then same. This very disappointing. Saturday Breakfast we arrived down to order before we were heading of to the markets. We had waited a bit to be serve as they was only one staff on as one staff was late to their shift we were instructed and were told to go to the other end of the bar to be served and wait then some golfers walked in and staff served them first even though we had been waiting long. We felt as if we weren’t as important as the golfers. (we were not impressed) We had paid a lot of money to stay in this accommodation and the service was appalling. When the breakfast was served it was over cooked burnt toast, dirty plates. Disgraceful. When returning on Saturday after the markets we all decided to gather on the deck to have a coffee and admire the lovely views we were served coffee and tea and had been sitting for an ½ hour when a staff member told as it was a club day and could sit where we were, and had to move again out of view down the far end of the deck. We didn’t think that would matter until the area we were moved to had no shelter and wet lounge furniture. Very tall tables uncomfortable to sit on. We as group felt so uncomfortable be decide to go back to our individual rooms as there was nowhere nice, we could gather, we were all very upset and disappointed. When we returned Saturday night there was no where to sit as a group our rooms to small to gather as a group of 7 and not a staff member in sight. We became Accor Members when booking this but if this is what all your accommodation is like it’s terrible and disappointing for the price you charge, I would never recommend or stay here. Regards Mr and Mr P M. 04…

Perfect

Customer review rating 4.3/5

Lyn &. K. Couples - 18/10/2019 Confirmed reviews AccorHotels

Location perfect, accommodation terrific and staff very friendly and welcoming

Disappointing

Customer review rating 4.3/5

John Couples - 15/10/2019 Confirmed reviews AccorHotels

Staff are great , but no dinner- what are you thinking - the place is isolated on a golf course This is ridiculous- the staff were great and told us the golf club run the kitchen etc Well I suggest you bail out of there or take over the kitchen restaurant

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