Hotel - Mercure Portsea
Mercure Hotel Mercure Hotel

Mercure Portsea

4.0/5 261 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

  • 24 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,128 reviews

Our guest reviews for Mercure Portsea

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 261 reviews
Trevor B. Couples - 10/11/2018 AccorHotels certified review
« We are both retired and the Motel layout was ideal for our stay »

Tania nd peters wedding was very well organised and catered for, the reception room view layout and amenities were first class.

Anonymous Couples - 08/11/2018 AccorHotels certified review

Very happy with upgrade of room. Meals were ok we enjoyed the trout last stay a lot. Surprised not to be able to use our card for meals however the cost of meals was very reasonable. Noticed a white residue in bottom of my white wine?. Looked like residue from dishwasher? Wine was still ok. All staff were very welcoming and pleasant.

Peter A. Couples - 07/11/2018 AccorHotels certified review
« Beautiful setting »

The room was comfortable and the scenery from the balcony over the golf course was enjoyable

Roslyn S. Families - 07/11/2018 AccorHotels certified review
« Wedding »

My daughters wedding was a wonderful family and friends experience with the support and care of the Management and staff of Mercure Portsea - thank you all

Heather Couples - 05/11/2018 AccorHotels certified review

The room was comfortable but not special. The 'courtyard' outlook was bleak to say the least.

Tom Couples - 04/11/2018 AccorHotels certified review
« Outstanding »

Great accommodation, outstanding golf course .... sorry the restaurant was closed.

Josy Couples - 03/11/2018 AccorHotels certified review
« Unsatisfactory »

We drove from Melbourne and went to the Springs and thought we’d check into the hotel before enjoying a winery. My welcome at the hotel at 1pm by Bob was “no you can’t check in until 2pm” without taking any details to see if the room might be ready or even saying hello. He said the exact same thing to other furious guests we met in the car park. This has not happened in any other hotel worldwide. We drove half way back to Melbourne and back past the springs to the winery and had to change in the car then return all the way back to the hotel after our meal. It was a total waste of money. Also , there wasn’t even a plastic bag in the room for dirty kaundty. The hotel information folder was stained and filthy and didn’t even contain check out times. Check in took over 10 minutes even though we had stayed previously. In addition on checkout the cost had already been taken from our credit card. We wished to pay by cash

Jacqui B. Business - 03/11/2018 AccorHotels certified review
« Hospitality with genuine care for our team event. »

Choosing Portsea resort is a real treat for our team. We are a low cost operator and we look for value for money. The staff at the resort are empowered to make things happen and this allowed our team to stay focused for the 3 days we were there.

Suzi Couples - 31/10/2018 AccorHotels certified review
« Wedding was amazinf »

I’ve stayed in many hotels as I travel for work. The check in was slow, there wasn’t any information provided about breakfast which was surprising and the man at the desk appeared grumpy Thanks for the bottle of wine ( we booked too suite but had to be down graded) which I was totally fine about. There was no note left explaining the wine I had to ask at checkout if it was ours or not

Rachel Couples - 31/10/2018 AccorHotels certified review
« Great room, not so great check in »

We stayed for a wedding and arrived at 130pm. My husband and I walked in woth our bags and clothes on hangers and the older gentleman at reception said "your rooms not ready yet". We hadnt even given him our name or tried to check in, this was his opening line. I found this quite abrasive. I understand we were early but at least he could take the time to say hi, hear our names then proceed to tell us that our one specific room wasnt ready. It was clearly an annoyance for him that we arrived 30minutes early. He did in the end say we could go to the room in 15mins time. After meeting our friends at the bar i went to the toilet just near reception. As i walked past I heard the older gentleman complaining that "6 people have already tried to check in can you believe it" to a colleague in an annoyed tone of voice. We were there for a wedding celebration and there was no need to be so rude. This has negatively affected our impression of mecure hotels.

Mark O. Solo - 25/10/2018 AccorHotels certified review
« An unusual option »

The property is of a good standard but lacks facilities and is out of town. It really only makes sense if you are planning to play golf there.

Anonymous Friends - 24/10/2018 AccorHotels certified review
« Comfortable rooms and friendly staff »

Generally convenient as we were playing golf for two days . Scenery from the hotel was sensational . Enjoyed my stay . Meals were average quality .

Heather C. Business - 22/10/2018 AccorHotels certified review

Accodimation was fine , golf great . Restaurant not so good . Dinner was ok , for what we paid . Breakfast ..... Well not good Service and delivery of food poor . I ordered poached eggs and got boiled eggs , the waitress not interested in my complaint at all !!!! Will think about this venue in the future .

Anonymous Families - 22/10/2018 AccorHotels certified review
« Gentleman at reception was indiffernt, the room was set up as twin beds not a double, the room was average, the breakfast was expensive and ordinary. »

underwhelming

S. C. Couples - 22/10/2018 AccorHotels certified review
« Comfortable »

Was hoping to have a restaurant meal and was a little disappointed it was a carvery and restaurant was not open late. However we did not research properly. We still had a most comfortable stay and would return if looking for accommodation down that way again

Anonymous Friends - 20/10/2018 AccorHotels certified review
« Overall disappointing »

Very disappointed with our room allocation being right next to where the carts are housed because of the noise early morning and evening. Spoilt it for us when others i our group had a balcony and view of the course for the same price. We feltike we were in a dungeon to be honest

Laurence L. Friends - 18/10/2018 AccorHotels certified review

Excellent service more than happy they make me feel so welcome all staff

Nartarsha W. Friends - 18/10/2018 AccorHotels certified review
« The noise levels were unacceptable »

The walls are paper thin. Sleep was constantly interrupted and the experience was not at all relaxing. We could hear the tv in the next room and peoples doors banging as they came and went. Then on Friday night, the wedding guests were so noisy when they came downstairs after the wedding that it startled me awake.

Michael Friends - 18/10/2018 AccorHotels certified review
« Fantastic Staff »

Excellent, room was nice, food was great and I had a fun time (I attended a wedding).

Gail Couples - 17/10/2018 AccorHotels certified review
« Great open outlook. »

We enjoyed our short stay. It was a bit lonely being a Monday night as we had to go into Sorrento for dinner. However we had a lovely meal at Italico and enjoyed a walk along the promenade there.

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