Hotel - Mercure Portsea
Mercure Hotel Mercure Hotel

Mercure Portsea

4.0/5 261 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 150.00 AUD Non member rate
From 150.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Portsea offers contemporary rooms, which come with balconies and views overlooking the golf course.

  • 24 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,175 reviews

Our guest reviews for Mercure Portsea

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 261 reviews
Anonymous Couples - 13/12/2018 AccorHotels certified review

A pleasant stay in quiet surroundings with an upgrade included, thank you.

Penny V. Couples - 13/12/2018 AccorHotels certified review
« Delightful place to stay with friendly helpful staff »

Room was comfortable, clean, had everything we need.

Anonymous Couples - 12/12/2018 AccorHotels certified review

We had a very nice time, location was good & golf course great.

Stan Friends - 12/12/2018 AccorHotels certified review

Staff were courteous and efficient. Room was clean and comfortable. Meals were very good.

S +. Families - 10/12/2018 AccorHotels certified review
« Poor »

I was in the bridal team and we requested early check in which was agreed to by higher management. When arrive we were told no! We tried to explain, man at desk said NO! after 40 min of sorting it out we got our room and groom as well as bridal team had 20 min to get ready before photos. Which wasnt long enough. Also our room had no towels so we had to get them from a familys room

John N. Friends - 09/12/2018 AccorHotels certified review
« Well organised, helpful staff, very clean and suitable accommodation, good meals provisions although disappointed that no evening meals were available. »

Our stay was enjoyable and the staff were exceptional in providing information and service in the bar and breakfast areas. The group of 11 managed to find excellent restaurants to have dinner on both nights but was a little inconvenient in that two of the attendees needed to drive to and from the restaurants because neither the Mercure or Portsea Golf Club could provide dinner facilities. Also, due to the location, it was difficult to arrange for a maxi cab or Uber transport because of the number of people in our group. I would suggest to the Mercure and/or Portsea Golf Club that a shuttle service should be introduced to transport patrons to and from Portsea or Sorrento for evening meals, or, provide evening meals at least on a Friday and Saturday evening.

Adrian S. Friends - 06/12/2018 AccorHotels certified review
« Greatest experience at an Accor Hotel »

Was absolutely mighty. Stand outs were Paul and Jes amongst a full team of people that made the stay sensational. Millie, Logan, Chris cant remember them all.

Vivian Couples - 05/12/2018 AccorHotels certified review
« Getaway »

Also good to go back to Portsea Mercure staff are very helpful

Andrew Friends - 05/12/2018 AccorHotels certified review
« Friendly, fun, delightful »

Great attitude at reception Excellent accommodation Beautiful outlook Friendly service Food -ok

Marshall D. Friends - 05/12/2018 AccorHotels certified review
« Great accept the inability to buy a drink at the bar when the members are undertaking a presentation. »

I think Peter at the front desk who has been there from the beginning is the hotels best asset. He does not seem to forget a name and is very friendly which makes you feel welcome. Suggest not enough space to explain the problem and possible solution with the previous question but too much space for this one.

Peter D. Friends - 02/12/2018 AccorHotels certified review
« Very good »

Very good Only small criticism was Thursday night bbq meat not so good

Anonymous Business - 30/11/2018 AccorHotels certified review
« Lovely room and views »

All was pleasant and lovely.

Bd Couples - 30/11/2018 AccorHotels certified review
« Wonderful views, comfortable bed, peaceful setting and great golf course »

We were impressed with the quality of the room and comfort of the bed. An improvement for us would be to provide bowls, plates, cutlery and a toaster in the room so we could make a simple early breakfast.

Anonymous Business - 29/11/2018 AccorHotels certified review

Wifi in my room 105 didnt work for three days during my stay. Everything else was amazing. Staff is friendly and very hospitable.

Anonymous Couples - 27/11/2018 AccorHotels certified review

A little out of the way as no food after 6pm yo go out for dinner

Bear Families - 26/11/2018 AccorHotels certified review
« ok but not memborable »

when we first booked our room we had asked for a double and/or single bed as we were had our son stay with us but we were only given two single beds so we didn't get a very good nights sleep

George E. Couples - 26/11/2018 AccorHotels certified review
« Just an ok stay »

Overall standard of my room was just OK , meal in bar was also average, breakfast was overpriced for quality and presentation, hotel reception staff was average and did not feel welcomed or acknowledged during stay

L C. Couples - 25/11/2018 AccorHotels certified review
« Not the usual Accor club experience »

There was no difference in me being an Accor club member staying here . The rate was pretty standard same as non Accor club members and there was no welcome drink .The dining advertised with the hotel on the Accor site had no attached Accor discount.The reception tiredly advised us that they were a franchise and dont do the Accor club things. They also advised us that the dining was separate to them . This should have been made clear then when booking and this hotel should not be on the Accor website as it doesn't act as an Accor hotel. I booked the hotel as it was an Accor member and expected the same service as other Accor hotels but was deeply disappointed. Had I know I would have stayed elsewhere nearby .

Pam W. Friends - 24/11/2018 AccorHotels certified review
« We as a group had a happy time . »

A group from our golf club came to stay ,enjoyed the service, food and room. Unfortunately we were washed out for our game of golf.

Victor Couples - 23/11/2018 AccorHotels certified review
« Excellent Stay »

The ferry had broken down so we were two hours behind our schedule in arriving at Portsea from Queenscliff. We had dinner reservations booked at Red Hill. Rang up the Mecure and Bob was able to advise on how we could check on after hours. Very helpful.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 150.00 AUD Non member rate
From 150.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates