Hotel - Novotel Ambassador Suwon
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Novotel Hotel

Novotel Ambassador Suwon Hotel

902 Dukyoungdaero  Paldal Gu 
16622  SUWON
KOREA, REPUBLIC OF

255 reviews
TripAdvisor Rating Based on 255 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

  • 287 rooms
  • 187 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,666 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 255 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Toan V. Business - 18/07/2017
« Comfortable  »

Spacious room Nice location

AccorHotels certified review
Michael P. Business - 14/07/2017
« My stay »

Everything was very nice - every person at hotel very courteous, professional, and helpful. I would recommend the hotel to everyone.

AccorHotels certified review
Anonymous Business - 14/07/2017

The room is very good. The bed was comfortable. The room was clean and new. Carpets in the room are good. Elevators are fast and good Could be better: 1. Add a bath 2. Add mtv and fashion tv channels 3. Improve the breakfast 4. Water pressure in shower was very weak

AccorHotels certified review
Chalson C. Business - 14/07/2017
« What I expected. »

Firstly, there is no swimming pool in the hotel. Secondly, the breakfast session should start earlier. As this would let me who went to Korea for bussiness trip always enjoy the breakfast before I go to work.

AccorHotels certified review
Francicley C. D. M. Business - 10/07/2017
« The most comfortable hotel »

Hotel employees very pleasing. The hotel is much comfortable and has great location

AccorHotels certified review
Anonymous Business - 10/07/2017
« Red line street »

Infront of hotel is a red line street really dangerous

AccorHotels certified review
Marvin T. Business - 09/07/2017
« SATISFACCION TOTAL »

UNA ESTANCIA CONFORTABLE, ATENCION PERSONALIZADA EN TODO MOMENTO.

AccorHotels certified review
Anonymous Business - 07/07/2017
« Novotel Suwon Korea June 2017 »

Room comfortable, but many noise coming from train station

AccorHotels certified review
Joanna B. Business - 03/07/2017
« Lovely hotel with great facilities  »

all fine - - all staff very helpful and friendly. Room was great and serviced daily.

AccorHotels certified review
James Solo - 03/07/2017

Tidy and wonderful place to stay with fashion shopping mall.

AccorHotels certified review
Anonymous Business - 03/07/2017
« Engineering Director »

Comfortable

AccorHotels certified review
Crystal C. Solo - 03/07/2017
« Really comfortable  »

Comfortable and spacious rooms!

AccorHotels certified review
Anonymous Business - 03/07/2017
« Excellent. »

Service was excellent. I have the following recommendations: (1) International business travelers need an electric outlet near the desk for plugging in the charger for the laptop, cell, etc. You have only one unit for the desk lamp. Thus, I had to disable my desk lamp for my 10-day stay; (2) The Fitness Center was hot. I complained twice, and the air conditioning was turned on immediately, however, I should not have had to ask; (3) furniture in the restaurant and bar area is soiled and dirty; (4) please provide runners an "running guide.." I found beautiful running trails only ,8 mile from the hotel, but the hotel staff was of no help. Thank you.

AccorHotels certified review
Chyilin L. Business - 02/07/2017
« Overall is good but some staffs need to be trained better »

Equipment is better than service

AccorHotels certified review
Sigrid S. Business - 30/06/2017
« very professionell service, excellent coffee, very comfortable »

please stay at the Level you are currently

AccorHotels certified review
Anonymous Business - 30/06/2017
« Very good. Will form »

Very good overall, though visit to executive lounge for breakfast on first day disappointing - no staff and no milk!

AccorHotels certified review
Karl H. Business - 29/06/2017
« Mr Karl Heath »

I have stayed 4 times already this year and as normal the cooked breakfast is normally cold, runny under cooked scrambled eggs, cold hash browns that taste like the cooking oil is very old, baked beans that are cold, and half the time have ran out, and sausage which as the rest is normally cold as well. The corn flakes and almonds cereals have disappeared to be replaced with multiple bran flake options. The tea pots have been removed, I have to ask a member of staff for one every morning at breakfast. My booking was wrong, with originally only have a room booked for 3 days not 10. a replacement room was found on floor 6 which had been smoked in so I was finally moved to floor 4. A very nice room that was surprisingly quiet (I prefer floor 4 to floor 9 having stayed on both now). however the room cleaning was not always good with no mugs in the room to start with, dirty glasses being replaced twice, and shower gel not always being replaced. Laundry is not always returned promptly either, some days it is back before 5pm, other days it can be as late as 9pm. 3 peices of laundry is also not very useful, 4 would be better. Overall a small increase in attention to detail, and maybe some extras benefits for the people from the VCA who ate working at HMC would go a long way to helping ensure our business. (most months we have at least 1 or 2 people staying with you, with other times being as many as 5 or 6 people for 3 to 6 weeks at a time, so we are not a small customer of your hotel.

AccorHotels certified review
Lisa C. Couples - 27/06/2017
« Overall very satisfied »

My only complaint was the vip lounge. They ran out of two of the main dishes within 25 minutes and did not replace them for 37 minutes. For the amount of money spent for your top room, this was completely unacceptable.

AccorHotels certified review
Ted N. Couples - 27/06/2017
« Great location and well appointed »

Very friendly and helpful staff upon check-in & check-out with Sia and Lloyd. Rooms were nicely appointed but latrine was a bit small (larger people will have problems). Overall well maintained facilities, newer and very clean. Terrific access to AK Mall and transportation.

AccorHotels certified review
Jacky Business - 26/06/2017
« comfortable hotel »

it is a nice hotel to stay. very close to bus and train station and shopping mall . reception desk ladies and gentleman are all nice and professional,especially a lady named Sunny , Very nice breakfast Only pity is no swimming pool

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