Hotel - Novotel Ambassador Suwon
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Novotel Ambassador Suwon Hotel

4.5/5 322 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 287 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,361 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 322 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D. Business - 14/08/2018 AccorHotels certified review
« Ok »

Nice and clean place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mack D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Pinaisak Business - 12/08/2018 AccorHotels certified review
« My stay experience »

I select this hotel due to look good location but actually I did not get any benefit from this When compare with another hotel in Suwon Internet connection is bad I miss conference call by use hotel WiFi, I can join meeting by my pocket WiFi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pinaisak S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our IT team. and I will check WIFI signal. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwang-Woon LEE General Manager Novotel Ambassador Suwon

Doris T. Business - 12/08/2018 AccorHotels certified review
« My stay from 6-8 Aug 2018 »

I’m so satisfied with my recent stay in novotel ambassador suwon because the front desk authorised me to use the hotel’s sauna to freshen up prior my return flight to Singapore on 9 Aug, 0035 hrs. Very considerate of them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. Especially, thank you for your great comment about staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwang-Woon LEE General Manager Novotel Ambassador Suwon

Laney Couples - 08/08/2018 AccorHotels certified review
« Great Location! »

We enjoyed staying here while visiting our daughter. The location was great for eating, shopping and getting around. The staff was very welcoming and the room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Laney F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwang-Woon, Lee General Manager Novotel Ambassador, Suwon

B. Business - 07/08/2018 AccorHotels certified review
« Comfortable, clean and peaceful stay »

It was pleasant. The housekeeping service was excellent, breakfast was great as well. The room offered enough silence (although now and then the trains from the nearby train station were audible).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwang-Woon Lee General Manager Novotel Ambassador, Suwon

Andri Business - 06/08/2018 AccorHotels certified review
« pleasant stay »

its a pleasant stay, the room was comfortable, the access to mall and train station is great I`m just wondering why I can't eat breakfast with my room slipper

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andri M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regard to slipper at breakfast, we recommend not to wear it for safety and sanitary reason for you and others. Thank you again for sharing your experience and we hope to have another opportunity to welcome you back again in the future. Sincerely, Lee Kwang Woon General Manager Novotel Ambassador, Suwon

Anonymous Business - 06/08/2018 AccorHotels certified review
« Extraordinary »

I have never had such amazing experience in staying in a Hotel. The customer service was impeccable. Morning breakfast is out of this world. Thanks for the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gemechu A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Kwang Woon General Manager Novotel Ambassador, Suwon

Anonymous Business - 05/08/2018 AccorHotels certified review

I appreciated the hospitality and quality of service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kwang-Woon LEE General Manager Novotel Ambassador Suwon

J. Business - 03/08/2018 AccorHotels certified review
« Amazing »

Amazing, very clean fresh and comfortable.; Staff were friendly and especially May Yu - She is a great asset to Novotel, amazing helpful and made life easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Juan Lara J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Yun,juhyon Business - 03/08/2018 AccorHotels certified review
« Overall facilities are quit good but the temperature hot tub of Sauna on the 3rd fl is not hot enough, it should be at least 40'c »

Good Service..

Our hotel has responded to the review
Our hotel has responded to the review

Y. Joohyun님께, Novotel Ambassador Suwon 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 특히 말씀해 주신 사우나 온도는 항상 체크하여 고객의 이용에 불편함이 없도록 유관 부서와 확인하도록 하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 노보텔 앰배서더 수원 총지배인 이 광 운 배상

Anonymous Business - 01/08/2018 AccorHotels certified review
« Mr »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ivan C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. Concerning your comment on bathtub in guestroom, we plan to install a sliding door in the following year. After then, our precious guests, such as you, can use our bath more comforatably. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Dr. R. L. W. Business - 01/08/2018 AccorHotels certified review
« Dr. »

Pleasant experience. Really enjoyed breakfast buffet. Professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Richard W., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations electrical adoaptor in room. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Victor G. Business - 31/07/2018 AccorHotels certified review
« Very helpful staff. No issues. »

This was my first trip to Korea and first stay at a Novotel hotel. The staff was very helpful with accommodating my taxi needs and answering any questions that arose. Room was very clean and always made up and coffee/water restocked after I returned from my work day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Victor A G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Nowa Business - 30/07/2018 AccorHotels certified review
« good »

The room was very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nobutaka W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

George Business - 30/07/2018 AccorHotels certified review
« Excellent Service, breakfast and friendly staff. Awesome experience thanks !! »

Excellent Service, breakfast and friendly staff. Awesome experience thanks !! The Sales manager Chloe Jeong was always there to see if our group is satisfied with the service and if there is something she could do to make things even better. The hotel staff was always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. George Philippus N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Chloe. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Derek Business - 30/07/2018 AccorHotels certified review
« A++ Service, Quality, and Accommodations »

Great experience, Great staff 24/7, Great Atmosphere. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Derek John K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Chris Business - 30/07/2018 AccorHotels certified review
« Business Trip to Suwon »

Great experience. Hotel was in great shape and the breakfast was good. Staff was very helpful and arranged taxi to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christopher Allen M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Cathy R. Families - 30/07/2018 AccorHotels certified review
« Pleasant »

Conveniently located in the middle of Seoul and Camp Humphreys. Love how the hotel is connected to AK Plaza and also shops below in the train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maria Catherine G R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Mark R. Business - 30/07/2018 AccorHotels certified review
« Efficient. »

Everything worked well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Duanyun Business - 30/07/2018 AccorHotels certified review
« 7.22 ~ 7.27 staying in novtel feedback »

it's ok for me ,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Yun D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

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