Hotel - Novotel Ambassador Suwon
Novotel Hotel Novotel Hotel

Novotel Ambassador Suwon Hotel

4.5/5 317 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
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Hotel location

Our rooms

  • 287 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 5,229 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 317 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Noorkhaliza K. Business - 11/07/2018 AccorHotels certified review
« Good to be back »

It was good to be back to your hotel after a couple of years. And I notice that you have upgraded the room shower area. The food is as good as it was before. Keep up the good hospitality practice. Hope to stay there again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Noorkhaliza K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Anonymous Business - 10/07/2018 AccorHotels certified review
« Everything was as I expected. »

It was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bonifacius V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Anonymous Business - 09/07/2018 AccorHotels certified review
« Surpassed Expectations »

Hotel was very clean, quiet, and very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annelise T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Ben Families - 08/07/2018 AccorHotels certified review
« The perfect stay »

Customer service was amazing. Always going above and beyond. The hotel itself is gorgeous. Highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Kev Business - 07/07/2018 AccorHotels certified review
« Great place to stay when I am in Suwon »

Great staff takes care of all my needs including ground transportation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kevin Michael J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Matt A. Business - 05/07/2018 AccorHotels certified review

Hotel was very nice. However, I have a family of 4 and was given a king room. The front desk was very nice but did not seem to understand the issue. I have two teenage daughters that I had to pay extra for a bed and one had to sleep with my wife and I.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthew A., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

권. Business - 03/07/2018 AccorHotels certified review
« COMFORTABLE »

Convience and easy to take a rest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Youngji K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Jeff W. Business - 02/07/2018 AccorHotels certified review
« Another great visit! »

I always stay here while in Suwon and have always had a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeffery W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Ruel D. Business - 01/07/2018 AccorHotels certified review
« Great service from all staff. Thank you »

Enjoyed my stay in your beautiful hotel. As a bonus it is adjacent the mall and many shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ruel Carlos D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Tae Business - 01/07/2018 AccorHotels certified review
« Clean, attentive »

PIt was a pleasant stay. Not having a bathtub deducts one point, and same breakfast menu for a week deducts another point. Can you prepare small hand towel as well?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taewoo K., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on breakfast menu option. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Stephen S. Couples - 01/07/2018 AccorHotels certified review
« Simply amazing on every level. »

The staff was always and consistently pleasant to interact with, and solved and issues that arose immediately. Everyone's English was great, and they were able to help guide us to places to eat it things to see in and around suwon. We are grateful to you all for your hospitality, and making our transition to South Korea one of ease.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Glennv Business - 30/06/2018 AccorHotels certified review
« A exceptable stay »

For a Novotel I expected a slightly higher standard. Although I have noticed that Novotel standard has gone down over recent years. Room service was efficient (well mostly) and fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Glenn V., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Paul Business - 28/06/2018 AccorHotels certified review
« clean hotel, friendly staffs »

Staffs are very friendly and willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kuang Yao C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

H. C. Business - 27/06/2018 AccorHotels certified review
« It's good »

It's nice to stay in this hotel. Only one thing is not good, that is the shower head connecttion had water leak in the bath room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ching-Hsien H., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on shower booth. Please allow me to express my sincerest apologies. Regarding your comment on water leak in the shower booth, we put additional sliding doors, which are for blocking water plash, at the shower booth in 100 geust rooms from 6th to 9th floors in February this year. And, we plan to have them in the rest rooms in the following year so that our precious guests can use shower booths conveniently. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Judith R. Business - 27/06/2018 AccorHotels certified review
« Good business hotel! »

No major issues with the room or service. Only one item I was surprised that was not in the room for free: toothbrush set. This was the only disappointing thing about my stay. Everything else was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Judith Anne R., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on complimentary toothbrush setup. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Anonymous Business - 26/06/2018 AccorHotels certified review
« Everything was Excellent »

Great staff all the way around from the front desk, through housekeeping and VIP Lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chatchai B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

V. J. Business - 25/06/2018 AccorHotels certified review
« Stying at the hotel was seen as very plessant and convienient »

I styed only a couple of days however i felt my stay at this hotel very comfertable and pleasant. The hotel is good isolated from outside noise and nabouring rooms. Breakfast and other service was very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J. V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Paul H. Y. Business - 24/06/2018 AccorHotels certified review
« Okay »

It was satisfactory. Services were fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hochae Paul Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Scott C. Business - 23/06/2018 AccorHotels certified review
« Very nice hotel, great location. »

Enjoyed my week at the hotel. Great location and a friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Randolph Scott C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Anonymous Families - 23/06/2018 AccorHotels certified review
« Clean and comfortable »

Place was extremely clean and comfortable. However it was too small for us even with two rooms. We have many luggage and I had no place to put them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sangjoon W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

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