Hotel - Novotel Ambassador Suwon
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Novotel Ambassador Suwon Hotel

4.5/5 356 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

  • 287 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,343 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 356 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Y. S. Business - 13/03/2019 AccorHotels certified review
« Novotel Ambassador Suwon is very good »

Novotel ambassador suwon is very neat, modern, clean, full breakfast, staff are very polite, always this is a good accommodation experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. s. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Jeroen Business - 13/03/2019 AccorHotels certified review
« Very warm hotel room »

Overall I was not very satisfied as the temperature in the room was a (to my taste) extremely warm 25 degrees Celsius. During the day that might be OK but during the night this is too warm for me to be able to sleep. I had indicated this after the first night of very limited sleep but the only solution was a mobile AC unit which was delivered to my room without instruction (and the instructive text on the machine was in Korea). I tried running it but it didn't have any effect on the room temperature and was extremely noisy, hence i slept even worse the second night. Other facilities I used were to my satisfaction: - Gym facilities were abundant and well maintained - breakfast choices were OK and good quality - shuttle service was extremely good - Other equipment and setting in the room was good unfortunately my review is dominated by the fact that i had no control over the room temperature which was, in my humble opinion, too warm to be able to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeroen V., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on room temperature. Please allow me to express my sincerest apologies. Concerning air-conditioning of the hotel, it is centralized throughout the hotel floors. Hence, there might be a limitation during a change of season due to the fact that some may feel cold, on the other hand, the others might feel hot, such as you. However, this does not resolve the dissatisfaction you had. Therefore, I have spoken to the person, in charge of Engineering, and the management will commence on improving air-conditioning system on cooling mode in the following week. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Kool U. K. Business - 11/03/2019 AccorHotels certified review
« Delightful stay »

I have stayed at several big hotels in Suwon over the past 2 years and the Novotel was definitely the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ken M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Joe T. Business - 11/03/2019 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chihyu T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Benny W. Business - 06/03/2019 AccorHotels certified review
« Good experience »

Very comfortable, and claen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ping Ying W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Charles D. Business - 06/03/2019 AccorHotels certified review
« Nice hotel, but the lack of temperature control make for an uncomfortable nights sleep. »

The hotel is very nice, new , & modern. However I was unable to control the temperature in my room. It was 26C in my room for most of the night. Also wish the hotel provided wash cloths for use in the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Charles Wakefield D., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on the room temperature. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Bill N. Business - 02/03/2019 AccorHotels certified review
« Enjoyed my stay as Novotel Suwon is a nice hotel offering great value. »

Everything was great. Clean and quiet room, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. William Wilson N. Jr., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

David Business - 25/02/2019 AccorHotels certified review
« Great Location »

The location is great as it provides easy, fast access to shopping and restaurants. Hotel is clean and professionally managed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David Alan W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Sharan K. A. Business - 25/02/2019 AccorHotels certified review
« Felt like home »

Thank you for arranging for a very comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sharan Kumar a., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

C.… Business - 18/02/2019 AccorHotels certified review
« Great stay »

The hotel staff is outstanding and made my experience one of a kind. Gym available 24 hours is awesome, and equipment pretty new. Location is perfect. Near the station and malls Rooms are new, clean and nice. Only some complains 1 - Limited vegan options for breakfast 2 - Too much use of plastic bottles. No water fountain anywhere to refill personal bottle, nor even at breakfast buffet. 3 - even tough I hanged my towels, they were washed. 4 - not even ONE recycling bin in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Camila P., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations on menu options for vegan and environment-friendly operations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

M. R. Business - 18/02/2019 AccorHotels certified review
« Excellent Stay »

Excellent Ambience, Facilities, experience. Premier Lounge service is very innovative, helpful for people like us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. Naga Santha Goli M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

C. A. Solo - 16/02/2019 AccorHotels certified review
« Enjoyable »

There was a slight mix up in the booking. When I ordered it said free breakfast but when I got to the hotel it said free drinks. I was looking forward to the breakfast but other than that the room and staff were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Charise A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Ricky I. Families - 13/02/2019 AccorHotels certified review
« I love the dolls for my children while chek-in »

Front desk was very kind and nice while check-in. They also gave dolls for my children. Overall, it was okay staying with family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Woong Seok RICKY I., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

R. M. Business - 12/02/2019 AccorHotels certified review
« nice rooms, guest service, fabulous buffet breakfast, nice workout facilities. »

nice rooms, guest service, fabulous buffet breakfast, nice workout facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Movshovich R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Jenay Families - 12/02/2019 AccorHotels certified review
« Another quick weekend away »

It was an easy stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jenay S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Clean, comfortable hotel in good location »

The hotel rooms were clean and comfortable; and the check-in and check-out were very convenient. The staff seemed quite friendly overall. One of the best things about the hotel is its location, as its actually connected to a large shopping mall complex with many good places to eat, a movie theater, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yongsun Warren P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

William H. Business - 08/02/2019 AccorHotels certified review
« First stay in Suwon »

It was a pleasant experience. The staff was cordial and helpful. The fitness room was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. William Joseph H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Keyvan S. Business - 08/02/2019 AccorHotels certified review
« Above average »

overall the services were great but the room had an issue with noise .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seyedali Keyvan S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwo

Alex L. Couples - 07/02/2019 AccorHotels certified review
« A Hotel makes you satisfactory. »

This is the second time of my wife and I stayed in this hotel which we found satisfactory since last time. It is clean, quite, modern designed etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chun Wing L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwangwoon LEE General Manager Novotel Ambassador Suwon

Nimrod Business - 04/02/2019 AccorHotels certified review
« Good service and food »

The reception was very helpful and informative. I used it to order taxis, fill the laundry form and get transportation information. The food at breakfast was extensive and well made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nimord, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kwang-Woon LEE General Manager Novotel Ambassador Suwon

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