Hotel - Novotel Ambassador Suwon
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Novotel Ambassador Suwon Hotel

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4.5/5 273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

  • 287 rooms
  • 187 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,112 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 273 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 14/10/2017
« Convenient location / Poor taste and quality breakfast »

7th floor extra king bed room was satisfied. Clean big enough bed was very nice, View of railways were good for my son without noise, Nespresso with non-flavour(vanilla, etc) capsules is satisfied. However, 4th floor room was relatively lower grade and I would not recommend unless it is just for biz trip and stays night only.

AccorHotels certified review
L. T. F. Solo - 11/10/2017
« Bad Crisis handling when I stay and occur facility issue »

When I living in Novotel Suwon, the facility in bathroom is leak. Water leak causes the electric system shut down. And swap the room worse than original one. I request to swap again need to wait 2~3 days. The service is not meet customer request at the first time. Only 1 instant noodles and Beer to recover customer complain? Compare with my experience before, this is the worst recovery package.

AccorHotels certified review
Anonymous Families - 10/10/2017

great

AccorHotels certified review
Peter Families - 10/10/2017
« Excellent »

Comfortable and good value for money

AccorHotels certified review
Martin Y. Solo - 09/10/2017
« Very happy for your service. »

I have stayed in your hotel in 27 days, really appreciate your professional service, and all your staffs such as front desk and cleaner are very kind to me, thank you very much.

AccorHotels certified review
Anonymous Business - 09/10/2017
« OK, but still need improve »

As a gold member, didn’t recieve any welcome drink/amenity or room upgrade, on the contrary, got a relatively smaller room with no sofa, unbelievably surprised. One day, after room service, the pillow and blankets are wet, what the hell?! And no explanation or feedback.

AccorHotels certified review
Aphiradee P. Business - 09/10/2017
« Satisfied »

Satisfied

AccorHotels certified review
Rajib Business - 08/10/2017
« room service »

it takes time and multiple call to get any help, as simple as a scissor

AccorHotels certified review
Guy M. Business - 07/10/2017
« Best hotel I ever visit by far »

The staff extremely nice and kind. The food really really good. I will sure recommend this hotel for other co-workers in my organization.

AccorHotels certified review
William G. Business - 05/10/2017
« Excellent Service »

Everyone went out of their way to ensure all my needs were met.

AccorHotels certified review
Nick Business - 04/10/2017
« Not professional »

No benefit for Accor members

AccorHotels certified review
Bikash C. Business - 04/10/2017
« Delightful arrangement with charming behavior. »

My staying was quite secure and exited due to delightful arrangements with charming behavior as I have realized last year.

AccorHotels certified review
Good T. Business - 03/10/2017
« Very Good »

It was very pleasant and nice. Thank you

AccorHotels certified review
Wen Y. F. Business - 02/10/2017
« very good »

Satisfied

AccorHotels certified review
Wim Business - 02/10/2017
« Great staff, clean room, comfortable bed »

I much appreciated the personal attention by the staff, as well as the cleanliness, comfort level and design of hotel and rooms.

AccorHotels certified review
Alan Business - 02/10/2017
« Great hotel »

Staff were extremely helpful. Standard of accommodation was very high. Food was great.

AccorHotels certified review
Hyundai 1. Business - 02/10/2017
« Spectacular stay as expeced. »

No complaints for the business stay. Extremely great location close to train station and bus routes. Needs a little more protein choice similar to the Novatel Gangnam but overall very good service. Chloe the Hyundai account contact person was great and did everything she could to assist us each day. Will definitely use this hotel again for all business travels.

AccorHotels certified review
Cedric Business - 02/10/2017
« nice »

Good as usual.

AccorHotels certified review
Kc Solo - 02/10/2017

I would prefer to have more variety of room service choices. Should also add more variety to the breakfast menu.

AccorHotels certified review
Anonymous Business - 30/09/2017
« Surprisingly, it was a better experience compared to last stay in May. »

Temperature control in room was extremely easy to use. Bed was comfortable.

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