Hotel - Novotel Ambassador Suwon
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Novotel Hotel

Novotel Ambassador Suwon Hotel

902 Dukyoungdaero  Paldal Gu 
16622  SUWON
KOREA, REPUBLIC OF

262 reviews
TripAdvisor Rating Based on 262 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Airport shuttle
    • ICN (Paying)
    • SUWON (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

  • 287 rooms
  • 187 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,833 reviews

Our guest reviews for Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 262 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 15/08/2017
« Good »

Good

AccorHotels certified review
Pradeep U. Business - 14/08/2017
« Superb Experience !!! »

It was first of it's kind experience for me at Novotel.

AccorHotels certified review
Anonymous Business - 14/08/2017
« Dr. (PhD) »

terrific

AccorHotels certified review
Anonymous Business - 13/08/2017
« Excellent accommodations and service. »

Very professional staff with great service. Hotel was very clean, room was comfortable, and it was easy to bot rest and get work done from my room.

AccorHotels certified review
Anonymous Business - 13/08/2017
« Fantastic »

Great.

AccorHotels certified review
Trevor L. Business - 13/08/2017
« Home away from home »

Clean room..nice staff and conveniently located. Location location location...easy to get to train n meals outside. Breakfast probably need a bit more variety and it will be perfect.

AccorHotels certified review
Matt R. Business - 12/08/2017
« Matthew R. »

Hotel is very modern and very clean. Staff are so helpful. Everything appeared to be slick and efficient. May Yu was especially helpful.

AccorHotels certified review
Sophie Business - 12/08/2017
« Bad quality of service for 5 stars hotel in Korea »

I chose this hotel, when I was on biz trip in Korea. I stayed four nights and nobody explained me to utilize sauna and fitness center 24/7 at the front desk. One of my colleague expalined that, and after that, I could know where finess center is located in hotel and so on. They just gave key after 20 mins of arrival, and I several times explained that I have meeting after 1 hour, but they just kept saying 'sorry'. Finally, I was late on the meeting 10 min. Shuttle bus was booked in the morning, but your colleague had mistake, that she/he counted people for the shuttle bus wrong, and after 5 min took the taxi for us. It was really hot outside of hotel, and we complained again. I felt that your colleagues are not trained well for the service, and it was worse than other hotels in Korea. This hotel was recommended by my colleague, but I was really disappointed with your quality of service and I wonder that I could recommend your hotel for my colleagues as well. And even I didn't get any information of hotel point from your colleagues, I just requested your colleague to save my point.

AccorHotels certified review
Thad Business - 08/08/2017
« Good but room for improvement »

Aesthetics were good. A few small issues with my room. Also breakfast was very expensive.

AccorHotels certified review
Abang Business - 08/08/2017
« Excellent »

Nice place to stay but I dont have the chance to try the bfast as it was not included in my package

AccorHotels certified review
Anthony L. Business - 07/08/2017
« Engineer »

Great hotel.

AccorHotels certified review
Anonymous Business - 07/08/2017
« acceptable »

room is clean & spacious Areas of potential improvements:- 1. Provide more drawers, e.g. under the mounted flat screen TV (room 922) 2. Provide curtain or door for shower area ... (room 922) 3. Change the shampoo & conditioner ... does not leave the hair smooth ... 4. Change the body lotion ... leaves a white patches and feels dry instead of smooth after application 5. Inconsistent replenishment of vanity set/shower cap/body lotion (room 922)

AccorHotels certified review
Jordan G. Business - 07/08/2017
« Work Trip »

Very nice. Rooms were nice and the breakfast was good

AccorHotels certified review
Stephen R. P. Couples - 06/08/2017
« First time at this hotel and an excellent choice. Very quiet and relaxing. Eli at the front desk was fantastic. »

This was a very enjoyable stay and I would recommend it to anyone for business or pleasure. Eli at the front desk did an excellent job as did the front office staff. We enjoyed the breakfasts and the buffet for lunch and dinner (paid be credit card rather than book to the room). The elevators were quiet and quick helping the atmosphere to remain quiet and calm. The housekeeping staff were very good as well. A very nice stay indeed.

AccorHotels certified review
Dr S. B. Business - 04/08/2017
« Great food and hospitality. »

Very well organized staff

AccorHotels certified review
Peter Business - 01/08/2017
« Great again »

Personal attention makes me feel coming 'home' every time I arrive at this hotel. The staff is excellent, rooms are super and everyone is doing everything to give you the feeling of being special. Thank you again

AccorHotels certified review
Anonymous Business - 31/07/2017
« The rooms were very nice. »

The room was nice and clean. Staff very pleasant and helpful. I have two issues of concern: 1) I did not receive the free breakfast coupon that others in my work party did. 2) I did not receive the complimentary beverage ticket that others in my work party did as a returning guest.

AccorHotels certified review
Bhumirak Business - 30/07/2017
« First impression »

Satifiy of service and location

AccorHotels certified review
Anonymous Business - 30/07/2017
« Everthing was great from the check-in through check-out »

Every staff were very professional, hlepful and friendly

AccorHotels certified review
Daniel Business - 29/07/2017
« Novotel »

I had a confortable stay, i havend use all the facilities because i only stayed for a few days

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