ibis budget Hamburg City 1 star

TripAdvisor rating 4.0/5 908 reviews
ibis budget Hamburg City
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+ 12 Services
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Bike rack facilities (Nearby)
Business services
  • Self service business centre

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097
hamburg
germany

Tel: +4940271434620

Fax: (+49)40/271434625

Contact email

Check-in from 14h00

Check out up to 12h00

  • HVV :   112 STEINSTRAßE

  • HVV/UNDERGROUND :   U1 STEINSTRAßE

  • By plane

    HAM FUHLSBUETTEL At 12km / 7.46 miles

  • By boat

    CRUISE TERMINAL At 1.9km / 1.18 miles

  • By car

    HAMBURG KREUTZ SUED At 3.5km / 2.17 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :53.548057, 10.00887

Our accommodations

Standard room with a double bed and a loft bed

  • Max. number of persons: ‌3
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Standard room with a double bed.

  • Max. number of persons: ‌2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our guest reviews for
ibis budget Hamburg City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,770 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

908 reviews

Nice stay

Customer review rating 4.3/5

M, D. Friends - 07/07/2019 AccorHotels certified review

Easy access, friendly staff

Dear M, d. We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Traveller

Customer review rating 4.3/5

Anders Solo - 06/07/2019 AccorHotels certified review

Very relaxed atmosphere and perfect service when you need. Also very nice with a bar also having food 24/7

Dear Anders, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Great service

Customer review rating 4.3/5

Andrew Friends - 05/07/2019 AccorHotels certified review

Staff were kind and helpful. They were willing to help us with checking in and out

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Miss

Customer review rating 4.3/5

Hazel M. Families - 04/07/2019 AccorHotels certified review

Basic accommodation

Terrible

Customer review rating 4.3/5

M. J. Families - 04/07/2019 AccorHotels certified review

We did not know that Ibis Budget did not have aircon. We had to open the window but It was very hot and the neighborhood was very noisy. We and our two children of three years old could not sleep the whole night.

Dear M. Jean Marc, Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In case of problems, please contact the front desk. A technician likes to look at the climate system We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

The staff were responding to our needs

Customer review rating 4.3/5

Alozie R. N. Families - 02/07/2019 AccorHotels certified review

We had fun

clean and comfortable

Customer review rating 4.3/5

Anonymous Business - 27/06/2019 AccorHotels certified review

staff were helpful. The room was functional and clean.

Comfortable, courteous

Customer review rating 4.3/5

Dp Friends - 26/06/2019 AccorHotels certified review

Good

Dear Dp, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Great

Customer review rating 4.3/5

M. Couples - 25/06/2019 AccorHotels certified review

According to expectations

Dear M., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor
Customer review rating 4.3/5

Anonymous Couples - 24/06/2019 AccorHotels certified review

The Air conditioning in the room was not working. After three days, they said they checked and "everything was working". No, no air flow, nothing. Thank goodness we could ope the window.

Dear Mr. Urbansi, Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check the air conditiong again. In fact, your booking was booked without breakfas. I´m sorry for the missunderstanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Great Location and very well organised.

Customer review rating 4.3/5

Shaun F. E. Solo - 23/06/2019 AccorHotels certified review

I’d booked for a long weekend stay in Hamburg. This hotel was great for the location and value. The staff were friendly and very helpful. Thanks!

Dear Shaun from E., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Everything worked as it should

Customer review rating 4.3/5

Martin P. Solo - 20/06/2019 AccorHotels certified review

Clean, efficient, pleasant decor.

Very good

Customer review rating 4.3/5

Thorsten Q. Couples - 20/06/2019 AccorHotels certified review

Friendly staff, clean rooms and good breakfast

Dear Thorsten Q., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Efficient basic hotel - ideal for attending a conference.

Customer review rating 4.3/5

Tim C. Business - 18/06/2019 AccorHotels certified review

Room was well organised and clean. Good breakfast

got what I paid for

Customer review rating 4.3/5

C J. D. Solo - 17/06/2019 AccorHotels certified review

Efficient check in, clean "cabin" bigger than I expected, comfortable bed, excellent location. Only niggle is there is no way to make yourself a hot drink. A kettle and cups , not even need free tea or coffee , would have made this a 10.

Dear C J D. We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Very clean and comfortable

Customer review rating 4.3/5

David G. Couples - 15/06/2019 AccorHotels certified review

Pleasantly pleased with the room and happy with the hotel.

Dear David G., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Handy for the main railway station

Customer review rating 4.3/5

Anonymous Couples - 13/06/2019 AccorHotels certified review

Good night’s sleep.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

A good hotel , good value for mone

Customer review rating 4.3/5

G. Business - 06/06/2019 AccorHotels certified review

The hotel is near the central station, is very clean, offers a good breakfast. The rooms was simple no frills, but very well conceived. The size is small , for one person is fine ,possibly two persons will feel a lack of space.

Dear G., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Unfriendly receptionists, Student's bed (Bunk Bed) not adequate, Breakfast appropriate

TripAdvisor rating 4.0/5

Adventure31650904979 Couples - 02/06/2019 TripAdvisor review

Unfriendly Receptionists: During the online check-in, I selected the option of arriving before midday (12:00hrs). Upon arrival, and checked in, we asked about the breakfast and we were told to go to Ibis hotel to pay for a breakfast if we want one because it is already 10:30hrs and breakfast is only up to 10:00hrs despite the fact that it was indicated breakfast included on the 23rd which we did not understand. Not knowing what to do and frustrated, we wnt to Ibis Hotel and paid for the breakfast. Upon receiving the receipt, it was again indicated breakfast agaisnt the 23rd, for which I wrote to inquire why? The reply received was, I should come to the reception and it will be explained to me, which I di not go. Student's bed (bunk bed): I cannot even remember how many times I had hit my head against the upper bed. The room shown during the booking was completely opposite whith this type of bed. Breakfast: The breakfast in general was ok, though the same choices each day. It should not given the name hotel, but rather bed&breakfast so one knows when selecting, to choose from an Ibis hotel or Ibis bed&breakfast.

Perfect.

Customer review rating 4.3/5

Bruna Business - 29/05/2019 AccorHotels certified review

My impressions about the hotel are: honest price for a clean room, simple but had everything that I needed. I certainly recommend it!

Dear Bruna,, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor
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