Hotel - ibis budget Hamburg City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg City

4.0/5 856 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 196 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Drink vending machine
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.3/5 AccorHotels Rating 3,358 reviews

Our guest reviews for ibis budget Hamburg City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 856 reviews
Business - 03/11/2018 TripAdvisor review
« Basic requirements with mid-range feel »

Relatively new hotel close to Hamburg Hauptbanhof. A short walk downhill.Furnished like any Ibis Budget hotel, but with good level of comfort, cleanliness and decor.Very welcoming staff. Nothing too much bother.Now a regular place for me when visiting on business for a basic bed.

Anonymous Couples - 02/11/2018 AccorHotels certified review
« Okay for a few nights »

Okay experience, but will not be remembered as one of my great stays. A little overpriced for how small and un - charming the room is.

Oskar Families - 31/10/2018 AccorHotels certified review
« Good budget hotel with some hiccups »

Visiting Hamburg for four days and decided to stay centrally at Ibis Budget Hamburg City. The location of the hotel is very good for a budget hotel and easy to reach by car. The hotel offers parking in garage (€10/day). However, all parking spots were occupied during my stay even though the reception confirmed that it was possible to stay there at arrival. Even the sign outside the garage informed arriving guests with bright green letters “FREE”. Since I had an appointment the same afternoon as arriving it was not the best time to search for parking. Then rooms are standard Ibis Budget and okay for the stay. My room was facing the busy railway but the window is filtering away almost all sounds from outside which was appreciated. The air conditioning in the room was unfortunately not working at all and after being 2-3 hours in the room you could clearly feel the oxygen level dropping. So I had to open the window facing the busy railway… Another thing not working in the room was the TV. I was not very keen on watching anything but still it was a bit irritating that I could not even watch the news. Free internet is available and the speed is approximately 1 Mbit/s. Okay for mailing and other basic stuff. The cleaning of my room was excellent and everything seemed to be in order every day. The breakfast was nice with plenty of food and good variety for being a budget hotel. To summarize my stay at Ibis Budget Hamburg City, I would say that most of the things work well, even if I experienced some hiccups. I would recommend the hotel, but if arriving with car please check parking options around the hotel to ensure not ending up going in circles to find a parking spot.

P. Business - 29/10/2018 AccorHotels certified review
« nice »

practical

George M. Business - 29/10/2018 AccorHotels certified review
« OK !! »

Curat , liniste , brekfast OK , ""all in "" +OK !!

Luigi M. Business - 26/10/2018 AccorHotels certified review
« Moderately satisfied »

Overall impression was ok, clean hotel and clean room. In the room there was no way to switch off the night light and this was a significative issue since I slept poorly because of this. Breakfast was too basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.. Thank you for sharing your résumé with us. We appologize for the light that bothered your sleep. We will try to find out if there is any possibility to turn it of during the nights. Alternatively we suggest to take the keycard out of the slot. Breakfast seems to be basic as we offer an extended continental breakfast. If it does not meet your expectations, we would recommend to try the breakfast in the ibis next door. They deliver a bigger variety such as scrambled eggs, bacon, fruit salad, mini croissants and waffles. Thank you again for writing us. We hope your next visit will be more pleasant as the previous one. Sincerely, Carsten Woll Direktor

Racquel C. Families - 24/10/2018 AccorHotels certified review
« Clean »

Clean affordable friendly staff

Dr. K. S. Solo - 24/10/2018 AccorHotels certified review
« Very satisfactory »

Close to central shopping area and train station Located in safe calm area Neat and clean Reliable wifi Good breakfast

Anonymous Families - 22/10/2018 AccorHotels certified review
« Alles ok »

Alles ok

Peter V. Couples - 21/10/2018 AccorHotels certified review
« Room for improvements »

Location perfect. Quiet room. Basic interior. Toilet room was not sufficiently clean. Stains of vomit (?) on the wall and according smell.

Anonymous Solo - 21/10/2018 AccorHotels certified review
« Overall okay »

The construction in front of the hotel made the walk slightly difficult especially at night.

Sharon G. Solo - 19/10/2018 AccorHotels certified review
« Average »

The room was clean and nice But the air conditioning doesn’t work and it’s been so hot in the room The bad was uncomfortable The check in was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. g., Thank you for taking the time to leave us a comment. We are sorry to hear about the issues with the air condition and our mattress . When you struggle with problems like this please do not hesitate to ask our staff for help. There is a solution for most of the problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Julie L. Couples - 14/10/2018 AccorHotels certified review
« A nice quiet and comfortable stay »

A bit worried how comfortable the stay would be as I’d booked a budget hotel. But no need to worry. The bed was very comfortable and the room very quiet. The only thing was my husband kept hitting his head on the top bunk and not a lot of storage but over all it was a great stay we definitely choose this hotel again and the location was excellent.

Jmf Solo - 12/10/2018 AccorHotels certified review
« Great place to stay »

Great location Excellent value!

Nl Business - 10/10/2018 AccorHotels certified review
« Toilet and bathroom are not well-designed. »

It is quite difficult to use the separated toilet and bathroom, and which are very small. Other than this problem, overall is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noppasit Laotveerungrueng, We are so sorry that our design did not fit your expectations. Your feedback is very important to us and we appreciate sharing your concerns. For the next stay in hamburg we recommend the ibis Hotel Hamburg City next door. This is a 3 star hotel and they have a bathroom like the one you expected to find in our house. Sincerely, Carsten Woll Direktor

Couples - 05/10/2018 TripAdvisor review
« Highly Recommended Accommodation »

We were met at reception by the wonderful Katarina.....who made us feel most welcome and long long lost relatives...thanks to Katarina our stay at Ibis Budget Hotel Hamburg was a most relaxing comfortable time. Nothing was a problem and can I say that all the Staff treated us with the utmost respect and friendliness at all times. We would highly recommend the Hotel at anytime and should we return we will definitely make this our choice for accommodation.

Mark Solo - 04/10/2018 AccorHotels certified review
« Great Hotel! »

my stay was absolutely perfect. Hotel is basic but offers all you need. It's clean , good breakfast selection, quiet rooms and in close proximity to the Central Station (Hauptbahnhof) and the nearest Subway Station (U1 - Steinstrasse). I would stay here anytime again when in Hamburg.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wirklich toll, dass Sie sich bei uns so wohl gefühlt haben. Wir danken Ihnen sehr für die hohe Punktzahl und die wirklich freundlichen Worte. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Woll Direktor

Paolo B. (. Business - 04/10/2018 AccorHotels certified review
« OK »

OK in general; below key highlowlights: HIGH: Clean, Functional, Decent Breakfast LOW: Noisy room; Shower door leaking water in the room; no heating system working; no scrambledried eggs at Breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Signor Paolo B., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso ibis budget Hamburg City. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse. Gli alberghi Ibis Budget desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate. La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno. Nell’attesa di accoglierla nuovamente, le porgo, Signor, i miei più cordiali saluti Carsten Woll Direktor

Hainjedaf Couples - 03/10/2018 AccorHotels certified review
« Good hotel, don't touch the eggs at breakfast! »

Room is basic but adequate. Shower and toilet are separated which we liked because using either does not block the other. However, the sink is in the room itself. Only one chair so with couples one has no place to put his/her clothes. Room did show signs of wear, but was clean and comfortable as expected in the hotel class. One advisory: DO NOT, UNDER NO CIRCUMSTANCE, eat the eggs at the breakfast buffet. Even though personnel is aware of the problem and problem has been reported many times, the eggs are not fresh to be kind.... They taste as if they were picked 6 weeks ago and were left over from last weeks' breakfast buffet. Someone should definitely send in the health inspector. According to the accompanying label, eggs were 7 minute boiled... Indeed: hefty green on the inside. YUCK!!!!!!!!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.. Thank you for taking the time to leave us a comment. We really appreciate your opinion. We are incredibly sorry that you had this experience with the eggs. This is not our standard and it also should not be. Unfortunately we only became aware of the situation due to the frequent complaints, the last few weeks. Of course, we have been looking for a solution to this problem and have implemented it immediately, by purchasing other eggs. Sincerely, Carsten Woll Direktor

Anonymous Business - 28/09/2018 AccorHotels certified review
« close to train station »

Convenient (close to train station), very clean, reasonable price. However, I was under the impression from the website that breakfast was served starting much earlier and paid ahead for breakfast. However when I arrived I was told that service only started at 6:30, which was too late for me. Clearer indication of breakfast hours on the website would be much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafe M.. Thank you a lot for your feedback about your stay at the ibis budget Hamburg City. We are really happy, that you have been contented. On the other hand we are sorry to hear from your inconveniences with the breakfat time. We will remember your remarks regarding our Website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

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