Hotel - ibis budget Hamburg City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg City

4.0/5 865 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 66.00 EUR Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Bike rack facilities  (Nearby)


  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Self service business centre
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Hotel location

Our rooms

  • 196 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Drink vending machine
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.3/5 AccorHotels Rating 3,544 reviews

Our guest reviews for ibis budget Hamburg City

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 865 reviews
Eddiem Friends - 10/12/2018 AccorHotels certified review
« Basic but good room in hotel close to main station »

Very good. Quick check-in. Quiet room

Naomi Couples - 10/12/2018 AccorHotels certified review
« Close to underground and very modern hotel »

Stayed Friday to Monday. Check in very easy. Spoke perfect English. Check in girl sounded quite Yorkshire! Hotel clean and quiet. (Til this morning when roadworks outside started at 7.30 am but nothing the hotel can do about that. Shower not as powerful as some Etaps I have stayed in but did the job. Lady at checking who wore the black scarf very helpful when I wanted a meal in the microwave. Spoke perfect English. (Some previous reviews say they don't speak English but definetly not our experience.) If we go to Hamburg again would definitely stay there again. It's only 1 stop from the central station or Jungfersteig where you get off for most of thd Christmas markets are. Very Very pleased opted for this Etaps and not the usual one in Holstenkamp which is quite a walk from underground. Thank you.

John C. Solo - 09/12/2018 AccorHotels certified review
« Everything I needed »

Friendly staff, satisfactory facilities, easy reach of city centre.

John Business - 06/12/2018 AccorHotels certified review

Perfect business hotel

Anonymous Friends - 04/12/2018 AccorHotels certified review

My stay was satisfactory.The staff were very helpful ,efficient and friendly. My only concern was the lack of towels and the lack of clean towels.

Craig M. Friends - 04/12/2018 AccorHotels certified review
« decent »

i have been to the hotel and you get what you pay for.

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Experience customer service »

Great service when we check in and this remained during our stay. Very helpful. Room was good very standard for an ibis.

Sergei Solo - 03/12/2018 AccorHotels certified review
« good!! »

all was fine

George Solo - 03/12/2018 AccorHotels certified review
« Itchiness during and after my stay »

For some reason this is the third time I am using your hotel. And this is the second time I am leaving the hotel with a strong itchiness. Probably will not be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In cases like yours, it is absolutely necessary to talk to our staff about your problems to figure out what causes your itchiness, together. In the six days of your stay, we would have at least tried to change the rooms. Now we will check the room again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Hotel Manager

Henrik Families - 03/12/2018 AccorHotels certified review
« Nice clean and Central located hotel. »

Very nice stay. Pleasant staff. Travelling as a group, it would have been nice having an area to be together (other than the hotel rooms). Maybe that is the difference between ibis and ibis budget.

R. S. Couples - 29/11/2018 AccorHotels certified review
« Gut »


Victoria Business - 28/11/2018 AccorHotels certified review
« very good »

expedient check in and check out, friendly staff clean, spacious room, value for money breakfast

Collier Solo - 23/11/2018 AccorHotels certified review
« Good but men at working all over night »

The hotel have a very good location, juste few minutes from the Hamburg HBF Main Station and very close from Hamburg City and the all Bridges. The room was clean and the double bed very confortable. The view from the room is just amazing! But, in the description of the room a boiler water and a hair dry are announced but these services are not offered by the hotel. Unfortunately, during my stay, men at working all night around the place and I needed to use Quies to sleep better. No carpet on the floor. No friendly staff.

Anonymous Friends - 19/11/2018 AccorHotels certified review
« Correct stay for the price »

The front desk staff could be nicer and I missed some fruit and pastry in the breakfast, other than that, the stay was good for the price. Room was ckean and with all the basics, and the hotel is surprisingly well isolated so the noise of the roads and trains is not noticed in the room.

Fergus Q. Couples - 19/11/2018 AccorHotels certified review
« All basic needs provided. »

Very good...except bumped head on the overhead bed x2. Location VG.

Tim Solo - 17/11/2018 AccorHotels certified review
« Great price, great experience »

I found the hotel and accommodations to be very clean, comfortable, and quiet. The amenities are of course basic but that was to be expected for the excellent price. Breakfast was also outstanding, with lots of variety.

Carl Families - 12/11/2018 AccorHotels certified review
« Great location for short stay »

Nice rooms and hotel. Great staff. Good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL H., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Business - 03/11/2018 TripAdvisor review
« Basic requirements with mid-range feel »

Relatively new hotel close to Hamburg Hauptbanhof. A short walk downhill.Furnished like any Ibis Budget hotel, but with good level of comfort, cleanliness and decor.Very welcoming staff. Nothing too much bother.Now a regular place for me when visiting on business for a basic bed.

Anonymous Couples - 02/11/2018 AccorHotels certified review
« Okay for a few nights »

Okay experience, but will not be remembered as one of my great stays. A little overpriced for how small and un - charming the room is.

Oskar Families - 31/10/2018 AccorHotels certified review
« Good budget hotel with some hiccups »

Visiting Hamburg for four days and decided to stay centrally at Ibis Budget Hamburg City. The location of the hotel is very good for a budget hotel and easy to reach by car. The hotel offers parking in garage (€10/day). However, all parking spots were occupied during my stay even though the reception confirmed that it was possible to stay there at arrival. Even the sign outside the garage informed arriving guests with bright green letters “FREE”. Since I had an appointment the same afternoon as arriving it was not the best time to search for parking. Then rooms are standard Ibis Budget and okay for the stay. My room was facing the busy railway but the window is filtering away almost all sounds from outside which was appreciated. The air conditioning in the room was unfortunately not working at all and after being 2-3 hours in the room you could clearly feel the oxygen level dropping. So I had to open the window facing the busy railway… Another thing not working in the room was the TV. I was not very keen on watching anything but still it was a bit irritating that I could not even watch the news. Free internet is available and the speed is approximately 1 Mbit/s. Okay for mailing and other basic stuff. The cleaning of my room was excellent and everything seemed to be in order every day. The breakfast was nice with plenty of food and good variety for being a budget hotel. To summarize my stay at Ibis Budget Hamburg City, I would say that most of the things work well, even if I experienced some hiccups. I would recommend the hotel, but if arriving with car please check parking options around the hotel to ensure not ending up going in circles to find a parking spot.

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