ibis budget Hamburg City 1 star

TripAdvisor rating 4.0/5 928 reviews
ibis budget Hamburg City
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+ 12 Services
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Room 1

Number of guests
Children's age

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Bike rack facilities (Nearby)
Business services
  • Self service business centre

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097
hamburg
germany

Tel: +4940271434620

Fax: (+49)40/271434625

Contact email

Check-in from 14h00

Check out up to 12h00

  • HVV :   112 STEINSTRAßE

  • HVV/UNDERGROUND :   U1 STEINSTRAßE

  • By plane

    HAM FUHLSBUETTEL At 12km / 7.46 miles

  • By boat

    CRUISE TERMINAL At 1.9km / 1.18 miles

  • By car

    HAMBURG KREUTZ SUED At 3.5km / 2.17 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :53.548057, 10.00887

Our accommodations

Standard room with a double bed and a loft bed

  • Max. number of persons: 3
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard room with a double bed.

  • Max. number of persons: 2
  • Area: From 13

Our guest reviews for
ibis budget Hamburg City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,440 reviews

tripadvisor

TripAdvisor Rating 4.0/5

928 reviews

Clean but not comfortable

Customer review rating 4.2/5

Anonymous Couples - 13/10/2019 AccorHotels review

Receptionist very helpful the room was what we paid for. It was clean which is what we expect but little uncomfortable

Dear Mrs S., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

ibis is perfect

Customer review rating 4.2/5

Roland B. Couples - 07/10/2019 AccorHotels review

everything good

Budget does not have to be bad

Customer review rating 4.2/5

Anon Business - 28/09/2019 AccorHotels review

It was fine apart from the extremely unhelpful person on the check-in desk when I arrived and the fact that you have to put down a deposit of €10 to borrow a hairdryer for 15min. Kind of a joke.

Dear Anon, Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the retal of hair dryer, iron boards or umbrellas we need a deposit of € 10,00. I´m regret that you don´t like it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

The hotel is ok

Customer review rating 4.2/5

Jo Families - 24/09/2019 AccorHotels review

Nice hotel, room ok, parking a bit expensive

We were told it was good.It wasn't. IT WAS SENSATIONAL !!! A hotel well worth staying at.

Customer review rating 4.2/5

F.l. Families - 21/09/2019 AccorHotels review

In toto: memorable

Alles gut

Customer review rating 4.2/5

R Couples - 21/09/2019 AccorHotels review

War ok

Nice hotel, shame about the lifts.

Customer review rating 4.2/5

A. C. Solo - 20/09/2019 AccorHotels review

Very nice staff, very comfortable room but please please get some stairs instead of only having them for emergencies. The lifts were very frustrating to use. Being able to use the stairs would have been nice.

Customer review rating 4.2/5

Anonymous Business - 19/09/2019 AccorHotels review

Noisy room and itchy sheets

Dear LOUISE K., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

very good

Customer review rating 4.2/5

Dr M. J. Solo - 19/09/2019 AccorHotels review

The hotel personal was very kind and helpful

.

Good value for money

Customer review rating 4.2/5

Zachary Business - 16/09/2019 AccorHotels review

As I spent most of the time working, I practically only slept in the hotel. In general it was okay, however very cold, with outside temperatures at 10 centigrades in the morning one would've expected that heating could work at least in the morning and evening. Also walking barefoot in my room made my feet dirty, not exactly something one would expect...

Good

Customer review rating 4.2/5

Anonymous Solo - 15/09/2019 AccorHotels review

The breakfast was great and the room was adequate. Small but super clean. The shower opens into the bedroom so not suitable if you need privacy but okay for a single person. Also shower door leaked all over the floor.

Nice!

TripAdvisor rating 4.0/5

Adventure33253997380 Family - 13/09/2019 TripAdvisor review

I've stayed with the family at budget one. Hotel pretty nice situated near the Hamburg Central railway and Central Hamburg bus station. Ibis as usual. The same high quality worldwide. Tasty, delicious breakfast.

A Nice stay at Ibis Hamburg

Customer review rating 4.2/5

Michael Friends - 09/09/2019 AccorHotels review

Nice comfortable rooms Good location Good breakfast Friendly staff

Dear Michael, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

A nice stay at a clean well situated hotel.

Customer review rating 4.2/5

Sigríður J. Business - 09/09/2019 AccorHotels review

Good breakfast. Clean room, but a little bit "sterile", not cosy. Location was very good as it is so close to the Hauptbanhof. The only thing I didn't like was that you couldn't really open the windows because of the noise from the traffic. All service was very good.

Customer review rating 4.2/5

Hanife H. S. Business - 08/09/2019 AccorHotels review

The only thing I terribly needed in the room was a hairdryer. Apart from that, I felt very comfortable at the hotel. Great location, 5 minutes to the central station, a walk away from many places to see. I liked the room service. I find my room very clean every day when I came back to the room. The breakfast menu had everything you would need. Nothing more, nothing less. The food was always freshly served. What interested me most was, however, how the hotel manager was involved in every process including check-ins and cleaning the tables. This is not something I frequently observe in hotels. So I really appreciated the service of each worker at the hotel. Thank you.

Comfortable

Customer review rating 4.2/5

Nigel Q. Business - 08/09/2019 AccorHotels review

Trouble free

Nice staff but the room was cold and noisy

Customer review rating 4.2/5

Jim Solo - 05/09/2019 AccorHotels review

Upon entering the room I noticed the air vent in the shower was very noisy and seemed to be pumping cold air into the room. I found it very hard to sleep with the noise of it and found the room cold. I complained to the staff at the desk and they sent up someone to have a look and she said she would send a technician to look at it. However by the time I got back quite late the vent was a noisy as ever and by this time it was too late to move so I spent another horrible night in the room. I spoke to the desk again the next morning and was told the technician had gone to the room. She offered to move me to another room and I gladly took her up on the offer and my last night was much more pleasant.

Dear Jim, Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you did not sleep well. Of course we have already checked the volume of the air conditioner and readjusted. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Very good except no BBC or CNN on the TV

Customer review rating 4.2/5

Mark A. S. Solo - 25/08/2019 AccorHotels review

Very good except no BBC or CNN on the TV

Top

Customer review rating 4.2/5

M. Couples - 21/08/2019 AccorHotels review

Alles gut

Lieber M., wow! Ganz lieben Dank für das ausgezeichnete Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr, dass Sie mit unserem Service zufrieden waren. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Woll Direktor
Customer review rating 4.2/5

Anonymous Business - 18/08/2019 AccorHotels review

Because of the trains passing by, it is too difficult to keep a healthy sleep in the room. The isolation between the rooms on the other hand seems not to be enough, which I believe do not reflect the usual Ibis hotel quality

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