Hotel - ibis budget Hamburg City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg City

4.0/5 877 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 6  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 196 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Drink vending machine
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.3/5 AccorHotels Rating 3,958 reviews

Our guest reviews for ibis budget Hamburg City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 877 reviews
Hlc Business - 20/03/2019 AccorHotels certified review
« Ok, »

It was ok. Nothing special. Good value for money

Rachel Couples - 18/03/2019 AccorHotels certified review
« Good location, clean rooms, everything you need »

Clean and spacious room, large shower with moveable shower head was useful. Very convenient location to the U-Bahn. Shop at reception was great as there aren't any Trinkhalle nearby and you can grab a drink and some snacks.

Arthur V. Friends - 18/03/2019 AccorHotels certified review
« very pleasing experience »

everything was fine small con: roomservice overlooked to do the loft bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur V., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Mia Friends - 18/03/2019 AccorHotels certified review
« Great service »

I experienced great service when we had questions, needed a cap or was asking for andvice. The cleaning was also great although we had a bit of a messy room with all our bags

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mia, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Business - 14/03/2019 AccorHotels certified review
« Ok. »

Ok.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Hormannskircher, vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt. Wir bedauern sehr, dass die Sauberkeit nicht Ihren Erwartungen entsprochen hat. Bitte melden Sie so einen Fall immer umgehend an unserem Empfang, damit wir die entsprechenden Schritte zur Wiederherstellung unseres Standards einleiten können. Kein Gast sollte in einem Zimmer übernachten, welches nicht sauber ist. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Woll Direktor

Angeline T. Solo - 08/03/2019 AccorHotels certified review
« It's ok »

The room was clean and the bathroom was spacious but the noise from the hallway was loud..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angeline T., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Shirley Solo - 01/03/2019 AccorHotels certified review
« Good experience »

The location was great for me. The hotel/room was clean, the staff friendly and the breakfast it was basic but good. I'd stay in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Henrik C. Families - 01/03/2019 AccorHotels certified review
« Price versus quality......A steal »

I booked the wrong date. Called the hotel and they were extremely helpfull. No extra charge. Impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrik C., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Thilo K. Solo - 25/02/2019 AccorHotels certified review

War alles ok.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Thilo K., wow! Herzlichen Dank für dieses wundervolle Feedback. Wir freuen uns, dass Sie mit unserem Service zufrieden waren und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Woll Direktor

Martin M. Friends - 25/02/2019 AccorHotels certified review
« Satisfied »

I would have given a 10 as always (not my first stay in an Ibis hotel), only reason I'm giving a 9 is that our bathroom light went out on our second day, we informed the reception but they didn't fix it before we leave. It's not really a big inconvenience as we were mostly out and exploring Hamburg, but I still feel I had to mention it. Otherwise - great personal and a really good room for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin M., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Friends - 25/02/2019 AccorHotels certified review
« Modern hotel at very competive price. »

11 rooms ordered and payed in advance through a well organised process. Arriving at the hotel around noon all room were ready although the official check-in time are 15:00. The rooms were clean and designed in a modern fashion with separate shower and wc. On top of that: fine breakfast and free WiFi. We will return for another stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, H., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Ronnie C. Friends - 23/02/2019 AccorHotels certified review
« Nice hotel, central location »

Clean and tidy. Friendly efficient staff. Liked the fact you could buy pizzas in the hotel reception, cook in microwave and take it to your bedroom, plates and cutlery provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronnie C., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Stefano Friends - 23/02/2019 AccorHotels certified review
« You get what you pay for »

The staff is very nice, the rooms are small and unconfortable

Our hotel has responded to the review
Our hotel has responded to the review

iDear Mr. Z., Thank you for taking the time to share your experience at the ibis budget Hamburg City. I am sorry to hear that your experience did not meet your expectations; Unfortunately you booked yourself a double room instead of a twin room. The twin category was fully booked that day. But as we can see your room has been changed for the second night. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

J. H. Families - 22/02/2019 AccorHotels certified review

A very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. H., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Business - 19/02/2019 AccorHotels certified review
« Fine »

I have stayed before so it was exactly what I was expecting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fine, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Stefan B. Solo - 18/02/2019 AccorHotels certified review
« Nice room, centrally located, reasonably priced »

Everything was well organized, rooms are neat and clean, good starting point for all activities in Hamburg. The breakfast buffet is completely OK. There are minus points regarding the construction site right next to the hotel and the fully booked parking spaces of the hotel despite prior request. The alternative parking spaces mentioned are a stress factor for location-unaware and disoriented people at this location. Without a car but recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan B., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. I apologize for the problems with the underground car park. Only 200m from the hotel is the public car park at the Hühnerposten with 427 seats. The employees are happy to explain the way to the parking garage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Reuben Z. Business - 16/02/2019 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reuben Z., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Amir Business - 29/01/2019 AccorHotels certified review
« not pleasant »

I arrived lately, there was no towel at the room!! since no phone to call reception. I had to dress again and go down 7 floor at 12:00 midnight to ask for a towel! the reception they were not so professional, I was supposed to get a box at the last day of my stay, but they told the courier that I already left and checked out at 10 A.M!!! how ever I asked them several times about it! even I got my invoice of check out at 12:00 and stayed 1 more hour in the lobby to receive that box, but I had to leave without getting it to airport, then I realized they told the courier guy that they even do not know me as a guest of the hotel!! however I stayed 3 nights there!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir, Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize for the unproffesional service at the reception. Please be assured that we will make improvements here and readjust the processes so that your experience remains an exception We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Rory O. Solo - 21/01/2019 AccorHotels certified review
« Friendly helpful staff »

Reception staff very friendly and helpful. However room cleanliness was only adequate, not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RORY O., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

S&t Friends - 06/01/2019 AccorHotels certified review
« Friendly, basic & affordable »

The room was clean and of decent size. Personally I didn't see the reason to separate the toilet and shower in such way, if they were in one room i think it would have taken less space than the solution the hotel have decided on... Oh well. On new years weekend, i understand the higher rates but for a normal weekend the price would have been quite steep for a budget hotel. Location is excellent and the front desk staff friendly and helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.T., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. We are very happy to read this. Our hotel prices are in the lower price range of the usual hotel rates for comparable hotels of our city Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

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