Hotel - ibis budget Hamburg City
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg City

4.0/5 843 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Bike rack facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

  • 196 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Drink vending machine
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.3/5 AccorHotels Rating 3,004 reviews

Our guest reviews for ibis budget Hamburg City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 843 reviews
Ashp Business - 17/09/2018 AccorHotels certified review
« good stay »

Comfortable stay, value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ashp, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Xiang Solo - 12/09/2018 AccorHotels certified review
« Everything good except for the WiFi »

The speed of the free WiFi is a joke in 2018. Charging for "premium WiFi" just doesn't feel right. I'd rather having to pay a bit more for my stay but have unlimited WiFi right out of the box.

Our hotel has responded to the review
Our hotel has responded to the review

Dear X iang J.. Thank you for taking time to write a review regarding your reservation. We are so sorry to hear, that you had a bad connection. We try to find out, why the internet connection was so deficient. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Carsten Woll Direktor

Edmundo Business - 10/09/2018 AccorHotels certified review
« as expected »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edmundo, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Am Business - 10/09/2018 AccorHotels certified review
« Nice clean budget hotel »

Room was basic, but clean and had everything I needed for my short stay. Hotel joined next door had good bar/restaurant so very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AM, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Mike Solo - 09/09/2018 AccorHotels certified review
« great stay »

No problems at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Amanda Families - 07/09/2018 AccorHotels certified review
« Pleasant and comfortable stay »

The room was clean and equipped with the basic necessities. I appreciated that there was soap in the room (not a given for the category). The staff was very polite and helpful. Even though the train ran right behind the hotel it was relatively quiet. I would like to suggest better hooks in the room. The hooks available could barely hold the towel and it fell down constantly. Also, a few more hooks would be great. There were only two hooks but the room capacity was 3 persons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Paul W. Couples - 02/09/2018 AccorHotels certified review
« Clean, basic, well maintained budget hotel in excellent location »

Excellent location in the heart of Hamburg. Basic amenities but very clean. Beds comfy, shower more than adequate, staff friendly and informitive, breakfast could be improved with the addition of fruit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., we very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Couples - 31/08/2018 AccorHotels certified review

Clean, quiet, and cheep.

Our hotel has responded to the review
Our hotel has responded to the review

DearMrs. Thalmann, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Couples - 30/08/2018 AccorHotels certified review
« Bad cleaning »

1. Floor under bead very dirty 2. No toilet paper

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H.. Thank you for giving us feedback about the experience you have made in our house. We are sorry that you have had some bad experiences. Please allow us to express our sincerest apologies. Even if we are 1 Star Hotel, we strive for excellence at the ibis budget Hamburg City. We can reach this goal only with your help. We will talk to our front office staff and also to the house keeping company. Please do not hesitate to share you problems with us and let us help to solve them. We are open for 24 hours. Thank you again for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Anonymous Business - 29/08/2018 AccorHotels certified review
« You get what you pay for »

Very basic, but cheap. Very loud area, cannot sleep with window open.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Hamburg City. Wir freuen uns, dass Sie im Großen und Ganzen zufrieden waren und offen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Woll Direktor

Pz Friends - 28/08/2018 AccorHotels certified review
« Stayd for Hamburg Cyclassic »

We are a group of rides which have participated in Hamburg Cyclassic the last 4 years. We always stay on Ibis Budget on the weekend of the race/event. Prices are good, services are great, location accordingly to the Cyclassic events is extremely good. Breakfast is good and has the basic variation in the buffet selection. Everything seems very fresh. Maybe if the staff came around and cleaned the tray car a little more often, people would not have to put/leave their trays elsewhere. But mostly, the staff do a great job. The rooms are a bit small, but nice and clean. Easy access from lobby via elevator, have not experienced long waiting times at all. Its a huge plus they allow our bikes on the room, no hassle at all. This is a major reason why we keep coming back to Ibis Budget, this is simply sublime service by the hotel. Only downside so far has been parking, a little too expensive for a weekend (friday -> sunday) in a P-house if the Ibis Parking is full, as their parking in the basement is pretty small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PZ, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Neta Business - 25/08/2018 AccorHotels certified review
« Good location »

Close to the center, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neta, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Valeria Couples - 23/08/2018 AccorHotels certified review
« Very good stay »

I am extremely satisfied about my experience at this hotel. The room (double with king size bed) was very clean and spacious, the receptionist was kind and the position of the hotel is very good. I recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeria, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Solo - 22/08/2018 AccorHotels certified review
« great value for money »

friendly reception, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K.,, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Z. Business - 21/08/2018 AccorHotels certified review
« Too many spiders in the room, very unpleasant »

Not worth the price considering the number of spiders and web spiders I found.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z.. Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. We are really sorry to hear that your experience were so bad; be assured, this is not our regular standard. Please accept our sincerest apologies. We always strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Arron Couples - 20/08/2018 AccorHotels certified review
« Service good, food good, car park a little expensive and space not guaranteed »

Everything good except the car park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arron, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Anonymous Families - 13/08/2018 AccorHotels certified review

I am satisfied but the room was extremely windy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We thank you so much for your review, regarding your stay at our house. We are glad, that we could satisfy you so far. We appologize for the inconvenience with the air condition. Unfortunately we can not fully open the windows because of safety reasons. The Air Change is very impotant in a building to ensure, constantly fresh air without harmful substances, pollens and allergens. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Carsten Woll Direktor

Claire Couples - 11/08/2018 AccorHotels certified review
« Clean room and helpful staff »

Clean room, modern facilities,staff always helpful. Good location for visiting Hamburg. Near everything. Bed quite hard, needed more pillows which were supplied straight away on request. Pillows were thin not good quality. Had not realised no fridge available in room but staff kindly stored our shopping for us

Yeonchul Families - 03/08/2018 AccorHotels certified review
« Good »

clean condition

Anonymous Couples - 03/08/2018 AccorHotels certified review
« Extremely satisfied with our accommodations. »

Extremely satisfied with our accommodations everything was beyond expectations.

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