ibis Hamburg City Hotel 3 stars

TripAdvisor rating 4.0/5 948 reviews
ibis Hamburg City
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Room 1

Number of guests
Children's age
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Hotel extras

  • In the city center

  • Free WIFI

  • ibis kitchen restaurant

  • Private undercover car park

  • Sweet room by ibis TM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bike rack facilities (Nearby)
Business services
  • Self service business centre

Hotel location

ibis Hamburg City

Amsinckstrasse 3
20097
hamburg
germany

Tel: +49403099860

Fax: (+49)40/309986444

Contact email

Check-in from 15h00

Check out up to 12h00

  • HVV :   112 STEINSTRASSE

  • HVV/UNDERGROUND :   U1 STEINSTRASSE

  • By plane

    HAMBURG FUHLSBÜTTEL At 12km / 7.46 miles

  • By boat

    CRUISE TERMINAL At 1.9km / 1.18 miles

  • By car

    HAMBURG KREUZ SUED At 3.5km / 2.17 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :53.548115, 10.009499

Our accommodations

Relax, enjoy a great night's sleep and focus on your work: All 252 rooms at the ibis Hamburg City hotel are soundproofed and have adjustable air conditioning, as well as free WIFI, a practical desk and a TV with a wide range of Sky channels.

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Regional

Round off your evening by relaxing in the ibis kitchen restaurant: You'll love the taste of the popular German and international classics.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Hamburg City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,472 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

948 reviews

Great stay

Customer review rating 4.4/5

Darren M. Friends - 27/04/2019 AccorHotels certified review

Would book again

Fantastic

Customer review rating 4.4/5

Mrs J. Couples - 25/04/2019 AccorHotels certified review

All staff went beyond expectations during our recent stay in Hamburg. The restaurant food in the evening wasn’t bad either, especially the gin basil smash to go with it. Our thanks to all.

I would recommend this hotel

Customer review rating 4.4/5

Sergeja Friends - 22/04/2019 AccorHotels certified review

The service was friendly and helpful, breakfast was something for everyone, at 12€ it might sound pricey but the prices in other restaurants and bistros in Hamburg are pretty much the same - and the selection is not as big as in this hotel. Rooms comfortable, not too much noise from the street. Easy accessibile with Metro/Ubahn a short walking distance away. The only minus was the 'elevator lady' which announces each floor pretty loud. I imagine she must annoy the guest staying in the rooms next to the elevator ...

Good accomodation in a good location

Customer review rating 4.4/5

Peter R. Friends - 18/04/2019 AccorHotels certified review

No problems - good food and good room

Clean hotel with good location

Customer review rating 4.4/5

John C. Business - 12/04/2019 AccorHotels certified review

Nice stay, all works, breakfast is nice. near to the railway station

Very good

Customer review rating 4.4/5

Antony M. Business - 11/04/2019 AccorHotels certified review

Friendly staff and very helpful

Great breakfast and close to Speicherstadt.

Customer review rating 4.4/5

Jasmine F. Solo - 08/04/2019 AccorHotels certified review

Great breakfast with quite a lot of choices and close to Speicherstadt. It's pretty basic for amenities though but that suits the price.

Write my name correctly Juerg or Jürg (not Luerg) !!!!!!

Customer review rating 4.4/5

Juerg S. Business - 07/04/2019 AccorHotels certified review

Ibis hotels are the same around the world: no surprises, you get what you already know. I booked there because my colleagues travelling there already chosed the hotel, otherwise I usually chose "family owned 3 stars hotel". This is my personal attitude, nothing to do with the service Ibis offers, which is fair.

Dear JUERG, Thank you for taking the time to tell us about your experience at the ibis Hamburg City. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And if we have misspelled your name, we are very sorry about that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Hoteldirektor / General Manager

Nice quiet room

Customer review rating 4.4/5

Anonymous Couples - 07/04/2019 AccorHotels certified review

Nice clean hotel in a good location with nice quiet rooms.

all is OK

Customer review rating 4.4/5

Miroslav Business - 04/04/2019 AccorHotels certified review

city center, not very expansive, good service level, friendly staff

Close to city center

Customer review rating 4.4/5

Ali Solo - 03/04/2019 AccorHotels certified review

Helpful and friendly staff , with close distance to the city center and subway I love to be there again .. Thanks

Ibis is always the best solution

TripAdvisor rating 4.0/5

GiuliaXXXGiulia Couples - 02/04/2019 TripAdvisor review

Everything was -as always for Ibis- veeeery good: the location, the staff, the room, the bathroom, the cleanliness. It's near the train station but the rooms are soundproofed. Unfortunately breakfast is always excluded and too much expensive.

Excellent hotel

Customer review rating 4.4/5

Thomas B. Business - 31/03/2019 AccorHotels certified review

Relaxing and comfortably rooms and excellent breakfast.

Pleasant stay in HH

Customer review rating 4.4/5

Rv F. Friends - 31/03/2019 AccorHotels certified review

Stayed one night: everything very efficient, clean, comfortable and a tasteful décor - very good value-for-money

Central Downtown

TripAdvisor rating 4.0/5

Petter L Couples - 27/03/2019 TripAdvisor review

A typical Ibis hotel, and this one seemed renovated. Very friendly staff in the reception, we came early and we got our room at once. Near the central railway station, so if you don't have to much luggage, you can walk. Walking distance to Hamburg downtown. The breakfast was fine.

Great service

Customer review rating 4.4/5

Anonymous Solo - 25/03/2019 AccorHotels certified review

Great service

Very nice clean hotel, but a bit overcrowded at breakfast and loud when windows are open.

Customer review rating 4.4/5

David Couples - 22/03/2019 AccorHotels certified review

Although I found the room to be a little small, it was very comfortable and clean. Staff at reception were always very pleasant and helfull which for me is always a big plus point. So in brief we had a very pleasant stay in your hotel.

short stop

Customer review rating 4.4/5

Alfred S. Solo - 22/03/2019 AccorHotels certified review

simply good / basic ++

to expensive for low service value

Customer review rating 4.4/5

Anonymous Business - 21/03/2019 AccorHotels certified review

for 150€ stay, I would expect that receptionist does not ask me for 10€deposit for borrowing cheap, licking iron. The feeling in the hotel was like I'm spending 20 € per night and not 150. A smile on people faces and treatment like I'm valuable client would give me better overall experience. No complimetary water, no any kit in the bathroom, only refill shampoo and soap. Sorry , but for that price you could do much better.

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the ibis Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll General Manager

alles gut

Customer review rating 4.4/5

Besucher Couples - 21/03/2019 AccorHotels certified review

alles ok

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