Hotel - ibis Hamburg City
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Ibis Hotel Hotel

ibis Hamburg City Hotel

Amsinckstrasse 3 
20097  HAMBURG
GERMANY

671 reviews
TripAdvisor Rating Based on 671 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Relax, enjoy a great night's sleep and focus on your work: All 252 rooms at the ibis Hamburg City hotel are soundproofed and have adjustable air conditioning, as well as free WIFI, a practical desk and a TV with a wide range of Sky channels.

  • 252 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 318 reviews

Our guest reviews for ibis Hamburg City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 671 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 04/08/2017
« satisfactory »

staff at reception kind of cold

AccorHotels certified review
Philippe F. A. Couples - 04/08/2017
« Poor quality »

Close to the station. Friendly reception staff. Comfortable bed. Small room, minimal space for luggage, temperature fluctuation in shower, room was hot even though weather was cool and the a/c controls did not work. Although overlooking the back, it was too noisy to leave the window open. One female restaurant staff member was rude and dismissive. Room vibration when other guests closed their doors. Most unpleasant stay in our 6 weeks of travels.

AccorHotels certified review
Adam T. Business - 01/08/2017
« Great Spot & Friendly Staff »

Great location, close to Hamburg's main rail station, CBD and shopping district. Great to have a beer at the bar and jibber with the friendly bar staff.

AccorHotels certified review
Anonymous Couples - 30/07/2017

Alles super

AccorHotels certified review
Darren Couples - 28/07/2017
« Very average, poor value for money »

Very basic facilities and the staff were not welcoming or helpful

AccorHotels certified review
Lone Couples - 28/07/2017
« great »

great, quiet room great breakfast

AccorHotels certified review
Sean Solo - 24/07/2017
« comfortable and friendly »

effiecent service , pleasent staff comfortable room and good central location.

TripAdvisor review
Solo travel - 17/06/2017
« Great Value and location. »

Hotel very close to Hamburg central station, convenient to get around tourist sites. the staff were very helpful , rooms clean and pleasant. Breakfast was very good selection i loved the waffle machine. the restaurant at night was good moderate prices although not much variation, i love soup but it was tomato every night, but it was good..

Our hotel has responded to the review
Our hotel has responded to the review

Dear eddyboy2014, I am very glad to hear that. Thank you very much for your positive rating. Please come back soon. Carsten Woll Hotel Manager

TripAdvisor review
Friends getaway - 11/06/2017
« IBIS CITY Top for Service »

Rooms immaculate, breakfast excellent, location first-class and the reception staff are the best we have ever encountered. We had a group which needed help and the staff went that extra mile to help us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WombatWombat, Thank you very much for such a great rating. I am always glad to hear that you were happy all round especially with our staff. Please come back soon. Carsten Woll Hotel Manager

AccorHotels certified review
Prashant V. Business - 08/06/2017
« Homely with special attention  »

They have taken care for my breakfast etc at odd time 5.00am. Shown be routes etc. I am grateful to staff. If i will be coming to Haburg next visit will be staying in my Hotel ibis only.

TripAdvisor review
MarcoTreviso_12 Friends getaway - 07/06/2017
« Great value »

Brand-new hotel, just 10 walking minutes from main train station and 10 minutes from main touristic spots. The room was very confortable, great bed, noise-proof room. Unfortunately bathroom is with no windows nor air vents. Amazing breakfast buffet, even though breakfast room is often overcrowded and noisy. WiFi connection fast. Staff polite and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarcoTreviso_12, Thank you very much for your positive rating. I am happy to hear that you had a nice stay. Come back soon. Carsten Woll Hotel Manager

TripAdvisor review
Couples - 06/06/2017
« Great value for money »

Ibis Hamburg city has the advantage that it's located so close to all the good areas , well equiped rooms and a nice breakfast . Ideal for a city trip.15 minutes fromthe station , center and the Speicker city area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jose1953, Thank you very much for such a good rating. We are glad that everything was good. Come back soon. Carsten Woll Hotel Manager

AccorHotels certified review
Racered Couples - 22/05/2017
« Nice hotel at a great location »

We enjoyed the stay very much, but were disappointed in the quality of the Wifi connection, both in our room and in the lobby.

TripAdvisor review
Couples - 06/05/2017
« Long weekend getaway »

Newly-built hotel for a getaway, conveniently located, walking distance both to central train station and Speicherstadt. Good breakfast choice, with certain gluten-free options too. Anyway breakfast is recommended as we saw hardly any other alternative close by.

TripAdvisor review
Couples - 24/04/2017
« Perfect location »

We were approached by a clerk, who did not show any passion for her work (19. April 2017), we know this place due to several stays at this hotel but have never been approached by a clerk at the front desk like this. If we only had this experience with this hotel we would not recommend it to anyone.

TripAdvisor review
Family - 16/04/2017
« I would stay again »

A good, clean, reasonably priced hotel within easy walking distance of Hamburg's main railway station and the shopping district. Staff and service are efficient. I would recommend booking breakfast at the hotel, it is buffet style with a large selection. We didn't see anywhere near by the hotel which would have offered an alternative breakfast - so best to eat at the hotel. We also ate dinner at the hotel - food was reasonably priced and we enjoyed what we ordered. Rooms have very good double glazing, so you can only hear any external noise once the window is opened. We stayed on the second floor, facing the apartments on Schultzweg. Hotel has luggage storage which is available for a returnable deposit of 10 euros. My only niggle was that the rooms do not have any tea or coffee making facilities - I really missed the opportunity to make myself a cup of tea! Hot drinks and soft drinks are expensive in Hamburg and nowhere will provide you with complimentary water at the table - you have to buy still mineral water which is about 5 euros for a 1 litre bottle served at your table. If I return to Hamburg then I will stay here again.

TripAdvisor review
Family - 15/04/2017
« Great stay »

We had two rooms at Ibis Hamburg. Spotlessly clean, very quiet, modern fittings in excellent condition. Very comfortable bed and lots of soft comfy pillows. Breakfast room very busy but good selection of fresh produce. Evening meal was very good value. The hotel is only 150 metres from Steinstrasse metro station on U1 line and the main railway station is only 500 metres so excellent for transport and walking distance to renovated old port area, Model Exhibition and boat rides. The hotel has many prices depending on day booked . We paid 70 Euros B&B which was excellent value for money. Enjoy your stay - we did!

TripAdvisor review
Stephen W Solo travel - 05/03/2017
« Good Hotel in Convenient Location »

I stayed here in order to be close to the railway station and the art gallery. The hotel is easy to find, the staff are friendly and the room was pretty good. I stayed in the hotel to eat dinner - there was a good choice and my steak and salad were well cooked and presented. Breakfast was convenient with a reasonable choice.

TripAdvisor review
Solo travel - 30/11/2016
« Great Hotel!!! »

Hotel is great, building is new, staff is very friendly, restaurant is very good and rooms are very clean!! The hotel is very well located. Only 5 to 10 minutes from the Altstadt by foot. Also very close to the Hauptbahnhof.

TripAdvisor review
Couples - 21/11/2016
« Perfect stay »

We had a perfect stay at IBIS - Nice, Clean, good breakfast buffet, friendly staff and the beds did not seperate at all :o) Perfect location of the hotel if you want to explorer the shopping streets or enjoy the harbour area.

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