Hotel - Pullman Nanjing Lukou Airport
Pullman Hotel Pullman Hotel

Pullman Nanjing Lukou Airport Hotel

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4.5/5 91 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air-cooling system with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 312 rooms
  • 141 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air-cooling system with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,599 reviews

Our guest reviews for Pullman Nanjing Lukou Airport

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 91 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dickson Business - 13/02/2018
« Comfortable stay »

A comfortable and enjoyable stay after few days in China facotry. Nice food and clean room. Very handy to airport. Quick check out time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DICKSON, Thank you for taking your time to give us your valuable feedback. I am really glad to know that you had a comfortable and enjoyabIe stay with us. I have shared your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Bp R. Solo - 13/02/2018
« Up to your usual high standards »

Check-in was much more effficient. The room facilities were excellent. The a-la-carte menu was rather limited but the food served was of good quality. The breakfast buffet was first class. All in all, this remains a good choice for travellers taking an early morning flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BP Rawlins, We very much appreciate your comments regarding your stay at the Pullman Nanjing Lukou Airport. I am delighted to know that you had an enjoyable stay with us. I have shared your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Kenny Business - 07/02/2018
« Room is great, but could still have improvement »

No staffs on duty at Executive Lounge in the morning, which is hard to seek assistance if necessary. And each time when you touch the button on the elevator, static always comes which is quite annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenny, Thank you very much for taking the time to share your comments with us. I am disappointed to learn that your recent stay was unsatisfactory, especially that our Executive Lounge opening time and the static affected your experience. I would like to extend our most sincere apologies for any inconvenience caused, and I have shared and addressed the issues with the concerned team members, for immediate action. I do hope we will have another occasion where we can welcome you back to Pullman Nanjing Lukou Airport and we will show you how we value your comments. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Simon Business - 05/02/2018
« extremely comfortable »

Upgraded to suite room, extremely comfortable, just wish it was a longer stay !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your most generous feedback regarding your recent stay. We are indeed very humbled by your kind words and are very pleased to know your stay was a total success. I have shared your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again when your travels take you to Nanjing. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Alan H. Business - 05/02/2018
« Very bad »

It was ok at the beginning, but really bad at the end as your people refused to issue the invoice when I checked out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you very much for staying at Pullman Nanjing Lukou Airport and giving us your valuable feedback. I am disappointed to learn that your recent stay was unsatisfactory, and would like to extend our most sincere apologies for any inconvenience caused. I have shared and addressed the issues with the concerned team members, for immediate actions. We appreciate your sharing your concerns, I truly hope we will be able to welcome you back to our hotel once again. I am confident that our team will be able to restore your faith in us and our services. If I can be of any further assistance or if you wish to share more feedback, please do let me know. Best wishes! SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Anonymous Solo - 04/02/2018
« Extremely convenient »

What's not to like about a place that is so conveniently placed that you can roll out of bed and roll your luggage cart directly to the check-in counter. The room is luxurious and beautifully appointed. I stay in this hotel both before leaving China and upon returning, so that I can coordinate transportation from home to flight for the greatest convenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your most generous feedback regarding your recent stay. We are indeed very humbled by your kind words and are very pleased to know your stay was a total success. We are glad to know that you enjoyed our location and our rooms - much appreciated! Thank you again for sharing your experience, and we look forward to welcoming you again when your travels take you to Nanjing. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
D Business - 02/02/2018
« Overall fine »

A comfortable room with modern design. Overall it is good except the wi-fi network is not fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D, Thank you very much for taking the time to share your comments on your recent stay with us. We are all honored to receive your approval on our comfortable rooms, but I am sorry to read that you did not enjoy the wifi speed during your stay and for which I would like to sincerely apologize. Please rest assured that we are taking the appropriate measures to address the practice and prevent future occurrence. Meanwhile, I truly hope we will be able to welcome you back to our hotel once again. I am confident that our team will be able to restore your faith in us. If I can be of any further assistance or if you wish to share more feedback, please do let me know on : h8… Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Danny Business - 29/01/2018
« Good Hotel »

The room is very nice and the overall service is very good specially the sky lounge..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your valuable feedback. We are glad to know you had a great experience on your recen stay with us.It is always a pleasure to receive positive feedback. I have shared your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Ursula Business - 29/01/2018
« perfect! »

I feel at home in the Pullman. I always got a smile and everyone was always ready to help me if necessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ursula, A great thank you for your review that will for sure help future travelers . We are glad to read our staff members left such an excellent impression on you, your satisfaction is a great source of motivation for our team - much appreciated! Thank you again for sharing your experience, and we look forward to welcoming you again when your travels take you to Nanjing. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Glenn L. Business - 29/01/2018
« Have enjoyed the usual excellent high standard I am used to with the Pullman Group »

Great clean rooms, good wifi, great Menu to choose from, staff very helpful and professional, the staff are always so lovely to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn L., Thank you for taking the time to tell us about your experience at the Pullman Nanjing Lukou Airport. We are all honored to receive your approval on our clean rooms, good wifi, great food & beverage and our friendly staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We highly value your feedback and all our efforts are concentrated in improving guest satisfaction Last but not least, we all welcome you to come back again in the near future, please treat this place like your home and we will always be here waiting for you. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Marivic Solo - 22/01/2018

Awesome! Great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marivic , Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your valuable feedback. . It is always a pleasure to receive positive feedback. I have shared your nice comments on our staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I’m Shelly, Guest Experience Manager. Should you need further queries, please let me know. We’re very glad to assist you all the time. We hope you could treat us as your old friends in Nanjing. Thank you again for sharing your experience and looking forward to welcoming you again at Pullman. Our world is your playground ! Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
D. J. Solo - 21/01/2018
« Amazing trip, home away home »

free upgrading and be reasy for my check-in, as usual, my flight to Nanjing airport is late due to unidentified reason, i.e. airtraffic control, etc.. Whatever name it is, anyway, I'm late. It's amazing to have airport holtel to provide value+ service to make you home away home

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. J., Thank you very much for taking the time to share your detailed feedback on your recent stay with us.And we much appreciate your loyalty to our Pullman. We are all honored to receive your approval on our location and service. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I’m Shelly, Guest Experience Manager. Should you need further queries, please let me know. We’re very glad to assist you all the time. We hope you could treat us as your old friends in Nanjing. Thank you again for your valuable feedback and we are looking forward to welcoming you again at Pullman. Hope you have a great day! Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Bintao L. Solo - 11/01/2018
« Wonderful »

It is located in a very convenient place near the airport. The room was really nice and tidy but a little bit hair in the tub. All the staff were very nice and kind. If the price is not much too high, I will choose Pullman the next time I transfer in Nanjing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BINTAO L., Thank you very much for taking the time to let us know about your recent stay at Pullman Nanjing Lukou Airport. First and foremost please allow me to sincerely apologies for the unpleasant bathroom cleanliness you have unfortunately experienced while staying with us. I have shared and addressed the issues with the concerned team members, for immediate action. We are also delighted to learn that you appreciated our hotel room and our location which is strategically located within the airport, as well as our friendly staff members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Anonymous Families - 09/01/2018
« Short Quick Nice stay »

Close to the departure gates, nice buffet breakfast, but the bathroom door was leaking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your most generous feedback regarding your recent stay. We are indeed very humbled by your kind words on our location and breakfast- much appreciated! But I am disappointed to learn that your room had a leaking bathroom; please allow me to express my sincerest apologies. Our Engineering team will double check this room. Please rest assured that we are taking the appropriate measures to address the practice and prevent future occurrence. We will prearrange one nice condition room for you during your next stay with us. Thank you again for sharing your experience, and we look forward to welcoming you again when your travels take you to Nanjing. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Jy… Families - 09/01/2018
« very satisfied when i stay »

perfect location for change freight and nice service provided. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear jynjhs@*****, Thank you for taking the time to tell us about your experience at the Pullman Nanjing Lukou Airport. We are very pleased to know your stay was a total satisfied, and we are all honored to receive your approval on our perfect location and nice service. It is always a pleasure to receive positive feedback. I have shares your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Sean Families - 06/01/2018
« very good airport hotel »

Great location for air transfer guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your valuable feedback. We are pleasure to know that you love our great location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

TripAdvisor review
Mingly L Family - 05/01/2018
« Pullman One Night Stay »

Warm welcome from staff. Lovely hotel, however my room had a leaking bathroom. We checked in late, but still warm welcome. Breakfast had a good variety, actually closer to the departure than I thought, so enough time to go check in then go back for breakfast which starts at 6am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mingly L, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your most generous feedback regarding your recent stay. We are indeed very humbled by your kind words on our location and breakfast, and I was especially happy to read our staff members left such an excellent impression on you - much appreciated! But I am disappointed to learn that your room had a leaking bathroom; please allow me to express my sincerest apologies. Our Engineering team will double check this room. Please rest assured that we are taking the appropriate measures to address the practice and prevent future occurrence. We will prearrange one nice condition room for you during your next stay with us. Thank you again for sharing your experience, and we look forward to welcoming you again when your travels take you to Nanjing Warm regards, Shelly Guest Experience Manager Pullman Nanjing Lukou Airport

AccorHotels certified review
Simon N. Solo - 26/12/2017
« Convenient but hot »

Very convenient for my travel schedule. Good service from the staff. Room temperature was a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Pullman Nanjing Lukou Airport. We are all honored to receive your approval on our staff and convenient location. I have shared your comments with our team. But I am sorry that your room temperature did not meet your expectations; please allow me to express my sincerest apologies. All our efforts are concentrated in preventing future occurrences. Our Engineering team will double check this room. Please rest assured that we are taking the appropriate measures to address the practice and prevent future occurrence. Thank you again for your valuable feedback and we are looking forward to welcoming you again at Pullman. Hope you have a great day! Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
Anonymous Couples - 25/12/2017
« Very good experience »

My experience was very good. The only negative thing was that I arrived by plane.By the time I got my luggage, it was near midnight. The path from the airport to the hotel had been closed and there were no directions to follow to get to the hotel. Everything else was great during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for taking the time to share your comments on your recent stay with us. We are glad to hear that you had a good experience with us. I am very disappointed to read that the path from the airport to the hotel had been closed when you arrived, for which I would like to sincerely apologize. And we I have shared and addressed the issues with the airport concerned team. We look forward to welcoming you back once again to the Pullman Nanjing Lukou Airport when you next visit Nanjing. . Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

AccorHotels certified review
L. D. Business - 20/12/2017
« Great »

Very happy experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Li, Thank you for staying at the Pullman Nanjing Lukou Airport and giving us your valuable feedback It's glad to know that have a very happy experience during your recent stay at Pullman. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We highly value your feedback and all our efforts are concentrated in improving guest satisfaction. Last but not least, we all welcome you to come back again in the near future, please treat this place like your home and we will always be here waiting for you. Sincerely, SHELLY ZUO 左道菊 GUEST EXPERIENCE MANAGER 宾客体验经理 EXECUTIVE OFFICE 行政办公室 PULLMAN NANJING LUKOU AIRPORT 南京禄口机场铂尔曼大酒店

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