ibis Kuala Lumpur City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 248 reviews
ibis Kuala Lumpur City Centre
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Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC and Ampang Park LRT train stations

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KUALA LUMPUR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450
kuala lumpur
malaysia

Tel: +60327783333

Fax: (+60)327783300

Contact email

Check-in from 15h00

Check out up to 12h00

  • DUTA MAIN EXPRESS TERMINAL :   PUTRA HEIGHTS DUTA EXPRESSWAY

  • By plane

    KUALA LUMPUR At 67km / 41.63 miles - Shuttle paying

  • By train

    KL SENTRAL STATION At 4.4km / 2.73 miles

GPS :3.163079, 101.714573

Our accommodations

All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Standard Room with 1 Queen size bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Standard Room with 3 Single beds

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Standard Room with 2 Single beds, City Side

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Standard Room with 1 Queen size bed, City Side

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Deluxe Room with 1 Queen size bed and 1 Single bed

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Deluxe Room with 1 Joint Twin and 1 Single bed

  • Max. number of persons: 4
  • Area: From 30
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Our restaurants and bars

KAMPUNG KITCHEN

Type of cuisine: Regional

The modern interpretation of a traditional Malaysian Village. A buffet selection serving the best of Malaysian cuisine surrounded by large windows and stunning views. It offers a variety of famous Malaysian and International cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Petite Paris Cafe

Type of cuisine: Cafe

Enjoy freshly baked pastries and coffee throughout the day!

Jaded Bar

Photo non contractuelle / Strictly non binding

Escape the daily grind with stunning city view and invigorating cocktails. Opening soon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Petite Paris Cafe

Photo non contractuelle / Strictly non binding

Enjoy freshly baked pastries and coffee throughout the day!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 175

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

248 reviews

An Ibis above the average

TripAdvisor rating 4.0/5

JenJenJenJeng Couples - 15/08/2019 TripAdvisor review

Room and amenities were above satisfactory compared to other Ibis. Elevators can be busy during peak hours. Facilities offered were above expectation. Service was excellent from the breakfast crew but check-in process was slow and front office team needs to improve on that aspect.

Excellent value

TripAdvisor rating 4.0/5

ssazdov Couples - 10/08/2019 TripAdvisor review

Great hotel - center location, nice rooms, excellent breakfast, free shuttle van to four landmarks in the city. If you happen to be the only passenger, they`ll take you whenever you want to go. Excellent staff. Great view of the Petronas Towers, especially from the infinity pool.

ibis Kuala Lumpur City Centre Hotel

TripAdvisor rating 4.0/5

ylee001 Friends getaway - 09/08/2019 TripAdvisor review

Good reception staff, Great breakfast staff, very very understanding to let us eat at 6.25am due to our need to drive off at 6.45am to golf. Swimpool immaculate condition, (note no lifeguard). Rooms are clean and facilities are good. Everything is perfect EXCEPT the bar which charges for packet nuts regardless of alcohol purchase... karaoke at the bar is good feature to have. Carpark is very convenient and safe with ladies parking area right near lifts.

Service and cleanliness is too bad

TripAdvisor rating 4.0/5

ShreevarN Couples - 07/08/2019 TripAdvisor review

Washroom was not clean. Coffee mugs and electric kettle was not clean. Looks like the same coffee mugs are washed with plain water and kept again. Hardly any veg dish in the breakfast menu other than salad, baked potato and fruits. The restaurant was not ready to prepare any Indian veg dish for breakfast and we had to adjust with just having fruits and bread.

hotel review

TripAdvisor rating 4.0/5

ch3288 Business - 22/07/2019 TripAdvisor review

Overall the hotel is great with good breakfast and location. Personal service in the front counter and food area have to improve, as no smiles or eye contact for attention is given. The pricing is a bit expensive and unforseeable "Tourism tax" which is not included in my actual fees on the internet and upon arrival was told to pay such fees.

OOKK

TripAdvisor rating 4.0/5

Global48776730892 Solo travel - 15/07/2019 TripAdvisor review

I stayed at the hotel for 3 days. Not until I asked for room cleaning, no one comes to do it even replaced the towels. Ibis provides shuttle service but only 4 rounds per day. The swimming pool is very small only for taking pictures.

Decent Room With Below Par Breakfast

TripAdvisor rating 4.0/5

CeciliaFair Business - 10/07/2019 TripAdvisor review

The check in was speedy (Staff - Lynda). Room is clean and of good size with basic amenities. The shuttle bus service should run 7 days and not just Monday to Saturday. Business person only have time to sight see during weekend. Should re-consider this. I read a few review that the breakfast was really bad. So I decided to be a judge for myself. I think of all the AccorHotels that I have stayed in before this, this has the WORST breakfast spread/choice. If the choice is minimal, I will expect high quality. To my disappointment, the quality is the same at the choice, below par. Fried noodle looks like blanched noodle tossed with soy sauce and oil. The fried rice looks like again toss rice with soy. The only thing worth mentioning is the pastry if quite perfect. Flaky and crunchy at the same time. But the overall summery for the restaurant/breakfast is need a lot improvement.

Good place and would have been better

TripAdvisor rating 4.0/5

Ashish P Business - 24/06/2019 TripAdvisor review

I stayed here for 4 nights and generally speaking the stay was without much surprises. Check and Check out were smooth .... stay was good and generally perfect.... my only challenge was housekeeping services ... on first day i went out for work around 10 am and returned to room by 4 pm ... room was not serviced . Same for the second say went out around 10 am back by 4.30 pm and room was not serviced ... on both these days I have to speak to someone to get the service done ... everything else was ok will definitely stay here again .... and by the way they gave me a room with nice view on 22nd floor Room no 2201

City you must visit once

TripAdvisor rating 4.0/5

mayu1522 Couples - 16/06/2019 TripAdvisor review

I had a wonderful time in Kayla Lumpur. Very friendly people. Clean road and huge buildings. Worth of money. I felt satisfied and value of time. Local traveling like Grab car train and bus were awesome.

Good location for sighseeing

TripAdvisor rating 4.0/5

JT_TravelKL Solo travel - 11/06/2019 TripAdvisor review

Located in the famous KLCC. 10-15 minutes (by car) to KLCC, Bukit Bintang, KL Tower and other signature building in Kuala Lumpur. Not much variety of foods. Fitness room should include free weights / dumbbells. Overall, it is a nice hotel for weekend getaway.

Very good hotel

TripAdvisor rating 4.0/5

Dream03593833283 Family - 11/06/2019 TripAdvisor review

clean, near to klcc, pick up bus to bukit bintang , klcc, breakfeast nice, service good , swimming pool very good. every thing is nice. you can see menara kembar from swimming pool. good spa, good bar and karoeke

Wonderful Stay

TripAdvisor rating 4.0/5

DayTrip04992793372 Family - 02/05/2019 TripAdvisor review

Great Experience and feel warm and welcome the room was great and the view was excellent i like the end of the corner room and the parking i was impress with the tech of the double car machine and Not to forget Special mention to Tasha Front Office she was very helpful and Friendly keep it up the good job👍👏 Merci Boucoup ☺️

Different Price!!

TripAdvisor rating 4.0/5

Getaway34846712133 Couples - 02/05/2019 TripAdvisor review

I was stay for 1 night and i paid the bill when i was check in. In my accor app the price appear around IDR 630K but i paid around IDR 700K!!. There is no clear statements from hotel, they said price in accor not include tax

Great Location and Good Value

TripAdvisor rating 4.0/5

Climber07429697417 Business - 01/05/2019 TripAdvisor review

Great location and clean rooms. Checkin was poor, long queue on arrival and was not able to checkin online as usual. Rooms were not cleaned at 5.30pm and 6.30pm on first two days of stay; had to complain to duty manager to have it fixed. TV channels limited.

It was OK - Nice Location.

TripAdvisor rating 4.0/5

sarasp18 Friends getaway - 27/04/2019 TripAdvisor review

The hotel is nice and in good location. Breakfast is OK. Room is clean. The line for check in quite long in day time, receptionist quite slow. They even overcharge us for the room tax, after we protest they gave back the money. Would be great is all the FO staff have same information about this tax, because we got different info from different staff about the amount. --- During my stay; I asked the reception to fix the leaking handshower in the bathroom. No one came until we check out. Quite disappointing.

No sleep staying in the hotel.

TripAdvisor rating 4.0/5

KCChye Solo travel - 24/04/2019 TripAdvisor review

In my booking I requested a quiet room. It is a new hotel so everything is new. Long queues to check in and only 2 counters working. I called Front Office around midnight due to the constant baby crying next room which I can hear very clearly in my room. I spoke to a guy and he said he will speak to the guest next door and look into the matter. There was NO follow up. I was woken again around 3am with the baby crying and again at around 6am. Needless to say I did get to sleep at all and the tagline for the hotel is "Best Sleep Awaits". I called Front Office around 6am plus and spoke to a lady and she passed the line to the Duty Manager who then informed me the hotel was running high occupancy and therefore could not change my room. He said to me the guests next door will check out today and offered me complimentary late check out which to me is redundant when I cannot sleep due to the constant baby crying next door which can be heard clearly (it's a connecting room). Very disappointed with the stay at the hotel.

Dear KCChye, We truly apologise for your interrupted rest due to the noise made by another guest's baby. We hope that you've enjoyed the rest of your stay at the very least and we hope for the opportunity to be able to serve you better in the near future. Sincerely, ibis KLCC

Great location and excellent service

TripAdvisor rating 4.0/5

manresa1979 Couples - 22/04/2019 TripAdvisor review

We loved our 3-night stay in Ibis KLCC. It was close to the Petronas Towers and you can conveniently get a Grab car to anywhere. We also like the service. From checkin counter staff to the lobby cafe staff, everyone was warm and very helpful. Unfortunately, the pool at the 31st floor was too small. It can easily become crowded. At any rate, we will still stay there again.

Consistent and brand new property

TripAdvisor rating 4.0/5

KKua Friends getaway - 10/04/2019 TripAdvisor review

Nothing much worth complaining to the management but I would have lowered the rating if the price was consistent with the other nearby higher hotel rates. The bathrooms have a silhouette window to allow light to pass through. It’s not the standard bathroom of the ibis around the world. They have a shower handle as well as a sunflower shower head from the ceiling. Here are the pro’s: - free parking (until the 8th floor and self-serve parking meter is in effect) - solid breakfast variety - participating in Accor frequent guest program - wonderful infinity pool on roof - spa on premises - rooftop pool with good views - friendly staff Now onto the not-so-pleasant: - same breakfast offerings daily - tea dispenser taste of burnt coffee grinds - consistently undercooked eggs (3 days in a row) - tabacco smoking on balcony of rooftop bar - pricy spa treatments - shuttle van service to KLCC has limited hours - walking path to the LRT/MRT is not safe - outdoor pool is subject to weather conditions - poor access to public transportation - clueless staff with poor communication skills (only know how to smile)

Not suited to handicapped persons

TripAdvisor rating 4.0/5

Vacation28455087278 Business - 18/03/2019 TripAdvisor review

The handicapped room has no windows, the shower has no handrails, the slope to the toilet shower was such as to allow my walker to roll of the side of the slope. The room was not serviced until after I returned to the room and the "one call button" was not answered which meant i had to carry my own luggage down to my car and there are no handicapped parking spaces. I will not be staying here again.

Dear Vacation28455087278, Thank you for sharing your comments and we will be looking into this seriously to see how we can improve ourselves to serve our handicapped guests better. We do hope for the opportunity to serve you better in the near future. Sincerely, ibis KLCC

enjoyable business stay

TripAdvisor rating 4.0/5

LittleArtemis Business - 21/02/2019 TripAdvisor review

a newly set up hotel, requires a lot of improvement in terms of customer services. close to KLCC but way out from bustling and hassling traffic ...a good walk path to KLCC. surrounding with offices therefore in evening a quiet ambient surrounding the hotel.

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