Hotel - ibis Kuala Lumpur City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kuala Lumpur City Centre Hotel

4.0/5 72 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free Wifi
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KUALA LUMPUR
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.

  • 684 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 19 family rooms
  • 63 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Baby bed
    • Work desk in all rooms
    • Free Wifi
    • Automatic temperature control
    • Manual temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 72 reviews
Solo travel - 03/12/2018 TripAdvisor review
« Clean and cosy hotel »

The room is clean, and i enjoy the amenities provided by the hotel. The bed is very comfy but queen size, the aircond is however too cold, cant be adjust. Breakfast spread nice, the croissant is freshly bake. But the omelette is the worse that i ever had. One more thing, the restaurant is not serving anything at the evening.

Solo travel - 16/11/2018 TripAdvisor review
« Great new hotel »

A great additional of accorhotels. New and cozy. Staffs are friendly and helpful.Restaurant are not fully operated yet over the weekends.Walking distance to KLCC and pretty convenient. Also surrounded by few restaurants within walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Hi 949pasha, thank you for taking your time to review ibis Kuala Lumpur City Centre. It is our pleasure to be part of your experience in Kuala Lumpur! We look forward to welcoming you again!

Business - 14/11/2018 TripAdvisor review
« Good - Excellent »

brand new place, super clean, efficient courteous staff specifically Alexa and all others in entire hotel, good location 10 minutes walk from Twin towers, restaurants good buffet breakfast.. Lunch buffet quality needs improvements specially meats are below standard

Our hotel has responded to the review
Our hotel has responded to the review

Hello Destination824368, we are truly delighted that you’ve enjoyed your stay here! Thank you for your sincere review and do feel free to visit us again sometime soon. Cheers from ibis Kuala Lumpur City Centre!

Business - 21/10/2018 TripAdvisor review
« Great »

Perfect stay. Clean and warm welcome. The property is still new this the cleanliness is beyond. Worth every penny and location wise is perfect for KL staycation. Defineately coming back for another stay as it suitable for business or personal trip

Our hotel has responded to the review
Our hotel has responded to the review

Hi khaidly, Thank you for your wonderful review. We are pleased to hear that you had a positive experience with the location and facilities at ibis Kuala Lumpur City Centre. Hope to see you again!

Jenny_Warwick_Qld Couples - 03/10/2018 TripAdvisor review
« Wonderful in every way »

We had just one night at the Ibis, City Centre, Kuala Lumpur and cannot fault it in any way. The hotel is sparkling new with tons of wow facture. Beautiful orchid arrangements in the foyer and reception make you realize instantly the wonder of being in the tropics. Staff were amazing from go to woe, room was beautiful with beautiful views. We loved the infinity pool, and the views from there. Each floor has huge windows at every side, affording the most amazing views all around the city. From the top floor, it feels like you can touch the Petronius Towers they are so close. Reception staff went above and beyond at every turn. We arrived very late, as the foyer bar was closing and they gave us directions to find a great local street food eatery just around the corner, which offered huge choice and a great atmosphere. Restaurant staff were friendly, helpful and couldn't do enough either. Breakfast was to die for! We really look forward to booking in again at the end of our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny_Warwick_Qld, Thank you for taking the time to give us such positive feedback on your stay. We are happy to hear that it’s facilities and service met your standards, and our own. We love being part of your holiday to Kuala Lumpur and being the comfy bed to return home too after a long day of sightseeing. We hope to welcome you back again!

Abdul Wahab S Business - 01/09/2018 TripAdvisor review
« Good facilities at affordable price! »

The Ibis Hotel City Centre provide good amenities most suitable to business traveller or adventourous traveller. All day activities landed up to comfortness of relaxation. My expectation all met but the hot water system need adjustment maybe due to newly opened!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Abdul Wahab S, We are so happy to hear about your great stay with us! We love being part of your holiday to Kuala Lumpur and being the comfy bed to return to after a long day of sightseeing. The team has addressed the issue that you have faced and we will rectify the issue to prevent a similar recurrence in the future.Thank you for choosing ibis Hotel and we hope to see you again soon!

IvanKoh89 Business - 22/08/2018 TripAdvisor review
« Bad & Terrible »

It's my bad luck to book and stay at this hotel. Worse ibis hotel ever. 1) Bad service in where staff don't update any info and get to know what actually happened to their service 2) Poor Cleanliness as the floor sticky and toilet dusty as well as the table. 3) Sleep quality is poor too as early morning many staff stand out room and keep talking and laughing but they seek for next door customer. 4) Value of money with your stay not tally at all.4)

Our hotel has responded to the review
Our hotel has responded to the review

Dear IvanKoh89, Thank you for choosing to stay with us. We are truly sorry for your unpleasant experience and for all the shortcomings you have faced. We have individually addressed each of the issues with the team, and we are working hard to improve our service quality to prevent similar recurrence in the future. We sincerely hope that you would give us another opportunity to welcome you back in the near future.

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