ibis Kuala Lumpur City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 185 reviews
ibis Kuala Lumpur City Centre
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Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC and Ampang Park LRT train stations

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KUALA LUMPUR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450
kuala lumpur
malaysia

Tel: +60327783333

Fax: (+60)327783300

Contact email

Check-in from 15h00

Check out up to 12h00

  • DUTA MAIN EXPRESS TERMINAL :   PUTRA HEIGHTS DUTA EXPRESSWAY

  • By plane

    KUALA LUMPUR At 67km / 41.63 miles - Shuttle paying

  • By train

    KL SENTRAL STATION At 4.4km / 2.73 miles

GPS :3.163079, 101.714573

Currently, close to our hotel

The Petronas Towers: Entrapment in Kuala Lumpur

From 01/01/2019 to 31/12/2019

At 629 m

Citrawarna Festival

From 01/09/2019 to 01/09/2019

At 1.7 km

Kuala Lumpur Festival

From 01/07/2019 to 31/07/2019

At 1.7 km

Malaysia's National Day

From 31/08/2019 to 31/08/2019

At 1.7 km

Our accommodations

All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 Queen size bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 3 Single beds

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Single beds, City Side

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 Queen size bed, City Side

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Queen size bed and 1 Single bed

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Joint Twin and 1 Single bed

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

KAMPUNG KITCHEN

Type of cuisine: Regional

The modern interpretation of a traditional Malaysian Village. A buffet selection serving the best of Malaysian cuisine surrounded by large windows and stunning views. It offers a variety of famous Malaysian and International cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Petite Paris Cafe

Type of cuisine: Cafe

Enjoy freshly baked pastries and coffee throughout the day!

Jaded Bar

Photo non contractuelle / Strictly non binding

Escape the daily grind with stunning city view and invigorating cocktails. Opening soon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Petite Paris Cafe

Photo non contractuelle / Strictly non binding

Enjoy freshly baked pastries and coffee throughout the day!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 175 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

185 reviews

Good location for sighseeing

TripAdvisor rating 4.0/5

JT_TravelKL Solo travel - 11/06/2019 TripAdvisor review

Located in the famous KLCC. 10-15 minutes (by car) to KLCC, Bukit Bintang, KL Tower and other signature building in Kuala Lumpur. Not much variety of foods. Fitness room should include free weights / dumbbells. Overall, it is a nice hotel for weekend getaway.

Very good hotel

TripAdvisor rating 4.0/5

Dream03593833283 Family - 11/06/2019 TripAdvisor review

clean, near to klcc, pick up bus to bukit bintang , klcc, breakfeast nice, service good , swimming pool very good. every thing is nice. you can see menara kembar from swimming pool. good spa, good bar and karoeke

Wonderful Stay

TripAdvisor rating 4.0/5

DayTrip04992793372 Family - 02/05/2019 TripAdvisor review

Great Experience and feel warm and welcome the room was great and the view was excellent i like the end of the corner room and the parking i was impress with the tech of the double car machine and Not to forget Special mention to Tasha Front Office she was very helpful and Friendly keep it up the good job👍👏 Merci Boucoup ☺️

Different Price!!

TripAdvisor rating 4.0/5

Getaway34846712133 Couples - 02/05/2019 TripAdvisor review

I was stay for 1 night and i paid the bill when i was check in. In my accor app the price appear around IDR 630K but i paid around IDR 700K!!. There is no clear statements from hotel, they said price in accor not include tax

Great Location and Good Value

TripAdvisor rating 4.0/5

Climber07429697417 Business - 01/05/2019 TripAdvisor review

Great location and clean rooms. Checkin was poor, long queue on arrival and was not able to checkin online as usual. Rooms were not cleaned at 5.30pm and 6.30pm on first two days of stay; had to complain to duty manager to have it fixed. TV channels limited.

It was OK - Nice Location.

TripAdvisor rating 4.0/5

sarasp18 Friends getaway - 27/04/2019 TripAdvisor review

The hotel is nice and in good location. Breakfast is OK. Room is clean. The line for check in quite long in day time, receptionist quite slow. They even overcharge us for the room tax, after we protest they gave back the money. Would be great is all the FO staff have same information about this tax, because we got different info from different staff about the amount. --- During my stay; I asked the reception to fix the leaking handshower in the bathroom. No one came until we check out. Quite disappointing.

No sleep staying in the hotel.

TripAdvisor rating 4.0/5

KCChye Solo travel - 24/04/2019 TripAdvisor review

In my booking I requested a quiet room. It is a new hotel so everything is new. Long queues to check in and only 2 counters working. I called Front Office around midnight due to the constant baby crying next room which I can hear very clearly in my room. I spoke to a guy and he said he will speak to the guest next door and look into the matter. There was NO follow up. I was woken again around 3am with the baby crying and again at around 6am. Needless to say I did get to sleep at all and the tagline for the hotel is "Best Sleep Awaits". I called Front Office around 6am plus and spoke to a lady and she passed the line to the Duty Manager who then informed me the hotel was running high occupancy and therefore could not change my room. He said to me the guests next door will check out today and offered me complimentary late check out which to me is redundant when I cannot sleep due to the constant baby crying next door which can be heard clearly (it's a connecting room). Very disappointed with the stay at the hotel.

Dear KCChye, We truly apologise for your interrupted rest due to the noise made by another guest's baby. We hope that you've enjoyed the rest of your stay at the very least and we hope for the opportunity to be able to serve you better in the near future. Sincerely, ibis KLCC

Great location and excellent service

TripAdvisor rating 4.0/5

manresa1979 Couples - 22/04/2019 TripAdvisor review

We loved our 3-night stay in Ibis KLCC. It was close to the Petronas Towers and you can conveniently get a Grab car to anywhere. We also like the service. From checkin counter staff to the lobby cafe staff, everyone was warm and very helpful. Unfortunately, the pool at the 31st floor was too small. It can easily become crowded. At any rate, we will still stay there again.

Consistent and brand new property

TripAdvisor rating 4.0/5

KKua Friends getaway - 10/04/2019 TripAdvisor review

Nothing much worth complaining to the management but I would have lowered the rating if the price was consistent with the other nearby higher hotel rates. The bathrooms have a silhouette window to allow light to pass through. It’s not the standard bathroom of the ibis around the world. They have a shower handle as well as a sunflower shower head from the ceiling. Here are the pro’s: - free parking (until the 8th floor and self-serve parking meter is in effect) - solid breakfast variety - participating in Accor frequent guest program - wonderful infinity pool on roof - spa on premises - rooftop pool with good views - friendly staff Now onto the not-so-pleasant: - same breakfast offerings daily - tea dispenser taste of burnt coffee grinds - consistently undercooked eggs (3 days in a row) - tabacco smoking on balcony of rooftop bar - pricy spa treatments - shuttle van service to KLCC has limited hours - walking path to the LRT/MRT is not safe - outdoor pool is subject to weather conditions - poor access to public transportation - clueless staff with poor communication skills (only know how to smile)

Not suited to handicapped persons

TripAdvisor rating 4.0/5

Vacation28455087278 Business - 18/03/2019 TripAdvisor review

The handicapped room has no windows, the shower has no handrails, the slope to the toilet shower was such as to allow my walker to roll of the side of the slope. The room was not serviced until after I returned to the room and the "one call button" was not answered which meant i had to carry my own luggage down to my car and there are no handicapped parking spaces. I will not be staying here again.

Dear Vacation28455087278, Thank you for sharing your comments and we will be looking into this seriously to see how we can improve ourselves to serve our handicapped guests better. We do hope for the opportunity to serve you better in the near future. Sincerely, ibis KLCC

enjoyable business stay

TripAdvisor rating 4.0/5

LittleArtemis Business - 21/02/2019 TripAdvisor review

a newly set up hotel, requires a lot of improvement in terms of customer services. close to KLCC but way out from bustling and hassling traffic ...a good walk path to KLCC. surrounding with offices therefore in evening a quiet ambient surrounding the hotel.

NIce and cozy

TripAdvisor rating 4.0/5

Wander19681731683 Solo travel - 15/02/2019 TripAdvisor review

The room is very cozy and nice ambience around the hotel makes more relaxing. Very good service. The restaurant had very interesting menus and nice surrounding. Foods were tastier. Easy checkout. Need to improve their parking system which is free by the way for now.

Dear Wander19681731683, We're glad you enjoyed your stay with us and we can't wait to have you as our guests again the next time you're in Kuala Lumpur! Sincerely, ibis KLCC

New Hotel - not close to public transportation

TripAdvisor rating 4.0/5

johanna654 Solo travel - 30/01/2019 TripAdvisor review

This IBIS is a new hotel in a posh part part of the city.Great rooms, attentive service and good coffee at the lobby cafe.For improvement (don't know it can be) is the accessibility to public transportation like metro/train/buses. I could only use taxis (pricey) and ride hailing apps (Grab). There is a free shuttle service - but with limited room, 5 trips a day, and one-way only (not round-trip).Over-all I still enjoyed my stay as it was the center of town and the hotel was lovely.

Dear johanna654, Thank you for your wonderful review of us! We're glad that you enjoyed every aspect of the hotel. As we're located on Jalan Yap Kwan Seng, there are public transportations being rerouted to our path as the entire street is starting to bloom. We look forward to having you stay with us again the next time you're in Kuala Lumpur, and we hope that by that time the public transportation system would accommodate your travels better! Sincerely, ibis KLCC

City stopover

TripAdvisor rating 4.0/5

Jet05663911878 Business - 21/01/2019 TripAdvisor review

ok stay and hotelable location. weekday buffet lunch lacks standards and variety needs improvement. billings/payment like tourism tax should be settled at checkout not when check in. proper check in process not in place.

Dear Jet05663911878, Thank you for your review of us! We're glad you enjoyed the hotel and we'll be sharing your comments on our Lunch Buffet to our F&B Team. Do note that we've ensured that our Lunch Buffet pricing to be a very low RM29.90 and thus having limitations in terms of variety. We sincerely thank you for your patronage and we hope to be able to serve you again soon! :) Sincerely, ibis KLCC

Exceeds Expectations.!

TripAdvisor rating 4.0/5

Vacation39899859110 Business - 27/12/2018 TripAdvisor review

Ibis Styles has exceeded my expectations of cleanliness, in-house services, location and comfort. Keep it up. I stayed for one day and it was a nice experience. Even the pool and Spa are wonderful. Happy :)

Dear Vacation39899859110, Thank you for your awesome review of our hotel! Do note that our ibis name is ibis Kuala Lumpur City Centre (red pillow logo), not to be confused with our sister hotel brand ibis Styles (green logo). Regardless, you've been an awesome guests and we can't wait to serve you again soon! Sincerely, ibis Kuala Lumpur City Centre

Clean and cosy hotel

TripAdvisor rating 4.0/5

dexter913q Solo travel - 03/12/2018 TripAdvisor review

The room is clean, and i enjoy the amenities provided by the hotel. The bed is very comfy but queen size, the aircond is however too cold, cant be adjust. Breakfast spread nice, the croissant is freshly bake. But the omelette is the worse that i ever had. One more thing, the restaurant is not serving anything at the evening.

Dear Trail27615215890, Thank you very much for your positive review of our hotel! We're glad to know that your stay was pleasant and we'll thank you in advance for your recommendation of us to your friends :) We've since fixed our eggs and we have our dinner service up and running so do come back and try it again as we look forward to having you stay with us again soon! Sincerely, ibis Kuala Lumpur City Centre

Great new hotel

TripAdvisor rating 4.0/5

949pasha Solo travel - 16/11/2018 TripAdvisor review

A great additional of accorhotels. New and cozy. Staffs are friendly and helpful.Restaurant are not fully operated yet over the weekends.Walking distance to KLCC and pretty convenient. Also surrounded by few restaurants within walking distance.

Hi 949pasha, thank you for taking your time to review ibis Kuala Lumpur City Centre. It is our pleasure to be part of your experience in Kuala Lumpur! We look forward to welcoming you again!

Good - Excellent

TripAdvisor rating 4.0/5

Destination824368 Business - 14/11/2018 TripAdvisor review

brand new place, super clean, efficient courteous staff specifically Alexa and all others in entire hotel, good location 10 minutes walk from Twin towers, restaurants good buffet breakfast.. Lunch buffet quality needs improvements specially meats are below standard

Hello Destination824368, we are truly delighted that you’ve enjoyed your stay here! Thank you for your sincere review and do feel free to visit us again sometime soon. Cheers from ibis Kuala Lumpur City Centre!

Great

TripAdvisor rating 4.0/5

khaidly Business - 21/10/2018 TripAdvisor review

Perfect stay. Clean and warm welcome. The property is still new this the cleanliness is beyond. Worth every penny and location wise is perfect for KL staycation. Defineately coming back for another stay as it suitable for business or personal trip

Hi khaidly, Thank you for your wonderful review. We are pleased to hear that you had a positive experience with the location and facilities at ibis Kuala Lumpur City Centre. Hope to see you again!

Wonderful in every way

TripAdvisor rating 4.0/5

Jenny_Warwick_Qld Couples - 03/10/2018 TripAdvisor review

We had just one night at the Ibis, City Centre, Kuala Lumpur and cannot fault it in any way. The hotel is sparkling new with tons of wow facture. Beautiful orchid arrangements in the foyer and reception make you realize instantly the wonder of being in the tropics. Staff were amazing from go to woe, room was beautiful with beautiful views. We loved the infinity pool, and the views from there. Each floor has huge windows at every side, affording the most amazing views all around the city. From the top floor, it feels like you can touch the Petronius Towers they are so close. Reception staff went above and beyond at every turn. We arrived very late, as the foyer bar was closing and they gave us directions to find a great local street food eatery just around the corner, which offered huge choice and a great atmosphere. Restaurant staff were friendly, helpful and couldn't do enough either. Breakfast was to die for! We really look forward to booking in again at the end of our trip.

Dear Jenny_Warwick_Qld, Thank you for taking the time to give us such positive feedback on your stay. We are happy to hear that it’s facilities and service met your standards, and our own. We love being part of your holiday to Kuala Lumpur and being the comfy bed to return home too after a long day of sightseeing. We hope to welcome you back again!
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