ibis Jerusalem City Center Hotel

TripAdvisor rating 4.5/5 396 reviews
ibis Jerusalem City Center
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Hotel extras

  • Situated in the heart of Jerusalem's city center

  • Enjoys a vast proximity to many religious and historic sites

  • KOSHER Hotel

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • Free Wi-Fi and Web Corner

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601
jerusalem
israel

Tel: +972732228888

Fax: (+972)732228899

Contact email

Check-in from 15h00

Check out up to 11h00

  • EGGED :   78 18 75 74 45 CITY CENTER

  • CITY CENTER :   City Center King George

  • By plane

    BEN GURION INTL At 57km / 35 miles

  • By train

    TRAM At 0km / 0 miles

GPS :31.7820861, 35.220656

Our accommodations

The comfortable and stylish rooms are furnished with our new Sweet Bed by ibis bed and bedding, the new ibis room offers the ultimate in comfort: large double bed, ensuite bathroom, hairdryer, desk, internet and LED flat TV with all the best channels.

Standard Room with 1 Queen-Size bed

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Standard Twin Room

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Standard Triple Room

  • Max. number of persons: x3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Superior Room

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Superior Room

  • Max. number of persons: x3
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Our restaurants and bars

DINING ROOM

Type of cuisine: Mediterranean

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure.

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Jerusalem City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

550 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

396 reviews

The best value for money in Jerusalem

Customer review rating 4.4/5

David K. Couples - 16/05/2019 AccorHotels certified review

All the hotel parameters was very good.

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra Duty Manager

It was nice

Customer review rating 4.4/5

M. C. Couples - 28/04/2019 AccorHotels certified review

The hotel is nice , the location is perfect . Things that you have to find soloution for them. 1.no parking 2.Our room was not ready until 16:30, it is not ok .

Dear c. M., we are glad that your overall experience with us was enjoyable. We apologize if there was a delay receiving your room. Regarding the parking, we are pleased to inform you that our parking lot will opening soon for your convenience. We look forward to welcoming you soon in the near future. Sincerely, Sandra Duty Manager

Friendly, helpful staff in a clean, convenient well equipped hotel!

Customer review rating 4.4/5

Anonymous Families - 27/04/2019 AccorHotels certified review

The staff was great from checkin, recommendations, to luggage hold post checkout. Delicious breakfast, sparkling clean property, and a great place to come "home" to after a long day out!

Dear Aviva S., It is a high pleasure to receive such wonderful comments pertaining to our team as they will find equally rewarding to learn of your acknowledgment of their efforts to make our guest's visit a memorable one. We hope to have the pleasure to serve you again soon. Sincerely, Sandra Duty Manager

very nice hotel, good hotel

Customer review rating 4.4/5

Bart Families - 27/04/2019 AccorHotels certified review

excellent stay. unfortunately 30 shekel was stolen from my room (100% sure). I reported and they reimbursed me, but I do not know what happened with it for the rest. Obviously, this should not be possible to happen.

Dear Bart D., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. However we apologize for the unfortunate incident you encountered which has been thoroughly checked by our security department. Thank you for your kind feedback, and we hope to see you again soon . sincerely, Sandra Duty Manager

Good

Customer review rating 4.4/5

Ivan Families - 26/04/2019 AccorHotels certified review

Breakfast could be little bit more "rich "

Dear Ivan J., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to the Passover holiday and according to the Kosher dietary restrictions, our breakfast choices differ from the regular lavish buffet we offer throughout the year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Sandra Duty Manager

Great Hotel at a great location

Customer review rating 4.4/5

Kris Friends - 19/04/2019 AccorHotels certified review

The hotel met all my expectations ! Location was great for Jerusalem ! Walking distance to historical sites, restaurants and markets ! Rooms were clean and efficient!

Dear Kris , We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Sandra Duty Manager

Comfortable and central

Customer review rating 4.4/5

Jen Couples - 18/04/2019 AccorHotels certified review

We enjoyed our stay and found the staff very helpful: items requested in our room were brought promptly and cheerfully.

Dear Jen, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Duty Manager

IBIS Hotel Jerusalem

Customer review rating 4.4/5

Maschty Families - 12/04/2019 AccorHotels certified review

Loved this IBIS Hotel, spend there one night, April 2019, its been pleasure for me from Check-IN till Check-OUT. Breakfast Buffet offer lots, Coffee was tasteful. All-IN in short was awesome! Looking forward see u next time.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra Duty Manager

very good

Customer review rating 4.4/5

Yilin H. Couples - 12/04/2019 AccorHotels certified review

The office manager was very helpful, considerate, and into details when we ran into frustration with the sabbath shutdown of public transit.

Dear Yilin H. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Imad. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Duty Manager

Good hotel, Great location lousy reception

Customer review rating 4.4/5

Tal Couples - 02/04/2019 AccorHotels certified review

Wonderful location near Yafo street, rooms clean, modern with good atmosphere We asked for an extenstion in check out and mentioned the time clock change from winter to summer, the receptionists lauphed and said its a weard request, only after she understood we did wanted an exception she checked and said its not possible. I found her way of answering and the welcoming unpleasant!!

Dear Tal E., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. We are happy that your overall experience was enjoyable. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue you encountered and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Duty Manager

nice couple vacation

Customer review rating 4.4/5

Ohad Couples - 01/04/2019 AccorHotels certified review

very good location in Jerusalem. the stuff were welcoming. Nice room but the bathroom was poor.

Dear Guest, Thank you for the great review of our hotel! We apologize if the bathroom was not of your liking. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandra Duty manager

Excellent location, decent equipment, helpful staff

Customer review rating 4.4/5

Dominique Business - 29/03/2019 AccorHotels certified review

The location near Jaffa Road is perfect, surrounded with shops and food places of all kind, walking distance to the old city, easy access to the tram. The rooms are not very large but decently equipped. The staff have been helpful, creative and very friendly. Very good breakfast to start the day !

Dear Dominique D., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you soon. Sincerely,Sandra Duty Manager
Customer review rating 4.4/5

Annon Families - 23/03/2019 AccorHotels certified review

Very good. Staff were very nice and helpful.

Dear Marks T., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Duty Manager

Best Ibis we visited

Customer review rating 4.4/5

Anonymous Couples - 23/03/2019 AccorHotels certified review

Everything was alright. Exclusive situation of the hotel right in the middle of Jerusalem. Personal smart and friendly. Good room and the best was the israeli breakfast. We will come again for sure.

Dear Michel P., We are delighted to read that you enjoyed our hotel so much that will return to us. We know also that our team members will be equally pleased to learn your kind remarks about their professionalism. We look forward to serving you again at our esteemed property. Sincerely, Sandra Duty Manager

perfect

Customer review rating 4.4/5

Einav Friends - 17/03/2019 AccorHotels certified review

clean, good location, young , new

Customer review rating 4.4/5

Anonymous Friends - 11/03/2019 AccorHotels certified review

Friendly staff, but had to change keycard several times. Good location, but small rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent hotel

Customer review rating 4.4/5

Eran Solo - 05/03/2019 AccorHotels certified review

It is my third staying in this hotel. The place itself is located in an excellent place in the heart of the city. Very well maintained. The personnel of the hotel were very firnedly and kind.

Dear Eran M., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Duty Manager

Shower leaked

Customer review rating 4.4/5

Mike Solo - 02/03/2019 AccorHotels certified review

The shampoo conditioner stuff in shower was watered down and not quality Also the shower in my room had a leak and water went all over the floor The breakfast in the morning was below average

Dear Michael M., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Duty Manager
Customer review rating 4.4/5

Silvia Friends - 02/03/2019 AccorHotels certified review

Nice, friendly and excellent breakfast

Dear Silvia S., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Duty Manager

Pleasant but at times uncomfortable

Customer review rating 4.4/5

David W. Couples - 01/03/2019 AccorHotels certified review

When we arrived ofn Friday the thermostat in the room was not working properly. This was communicated with the front desk. The weather was cold and the temperature in the room did not reach 17 C. It took till Sunday for the thermostat to be repaired. The first 2 days were uncomfortable, The last 2 days were pleasant. With a correct working thermostat our stay in Jerusalem Ibis would have been a very good experience

Dear David W., It is our highest priority to ensure that each and everyone of our guests feels comfortable in our property. We apologize if you were inconvenienced and thank you for your honest input. We hope you will grant us another opportunity to serve you better in the future. Sincerely, Sandra Duty Manager
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