Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

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4.0/5 665 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,782 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 665 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
L. H. Families - 14/04/2018
« Perfect hotel »

Your hotel was a perfect for my sister and my stay. The check-in staff were very welcoming and helpful, especially Naomi. She went above and beyond helping us plan our stay in Okinawa. Your breakfast service was amazing, all of my favourite Japanese food :) The head waiter was very accommodating and friendly. The location made it easy for us to get around the city. I would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. I am a front desk staff Naomi . Thank you very much for your wonderful comment. I am very happy and I really appreciate your kind words. We are happy that it made your stay even more enjoyable and comfortable. I will make sure that we will pass on those kinds words to our team. We ensure you that we will do our utmost efforts to keep our service standards high. Thank you again for taking your time to share your feedback and we hope to see you again at Mercure Okinawa. Sincerely, Naomi HIGUCHI Reception Office Staff

AccorHotels certified review
Oggta Couples - 14/04/2018
« Very nice place and location »

Staff was very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you found the location convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel. Moreover, we are glad to hear that you were satisfied our hotel staff. Our main goal is to do our utmosts efforts to keep our service standards high, therefore we are delighted that you were pleased by our hotel services. Thank you again for choosing Mercure Okinawa Naha, and we hope to see you again. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Alice Families - 12/04/2018
« Wonderful staff member »

Very conveniently located. Room was clean (though the walls could do with a repaint). Wonderful staff when we checked in. Her name was Naomi H...? if I remember correctly? Helpful and informative and took the time to give us recommendations.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. I am a front staff Naomi who did check in you. Thank you very much for your wonderful comment. I am very happy and I really appreciate your kind words. I am also very happy to know that you enjoyed with our hotel. We strive to continuously improve the quality of our services. We thank you again for taking your time to share your feedback. We look forward to welcoming you back in the future. Sincerely, Naomi HIGUCHI Reception Office Staff

AccorHotels certified review
Roy Couples - 11/04/2018
« Small, Clean and Tidy Room for Short Trip in Okinawa »

Small, Clean and Tidy Room for Short Trip in Okinawa. Parking is not free (JPY1000 per night). Location is good.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. However, we are sorry that you found your room type too small. You may know that we can upgrade your room for bigger size if we have available rooms. Also, we are sorry that about parking charge. However, you can use our parking as many times as you want during day and night. If you need to use parking just once, you may park at TIMES parking which is located near the hotel for 900 yens. Thank you again for sharing your experience to us and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Anonymous Friends - 11/04/2018
« Great »

The convenience of the rail track and convenient store was good

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Thank you for taking your time to share your feedback, and we hope to see you again in the near future. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
H F. Families - 10/04/2018
« Great location »

Very convenient location with monorail at the door and public carparking building nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you found the location convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Nice location but room too small »

I like the place for the location n free breakfast but not impressed with the lack of facilities n size of room

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you found the location convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel. However, we apologize about your room too small. You may know that we can upgrade larger room if you want to, so please do not hesitate to ask our front desk staff about our upgrade solutions. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Yuko ANO Front Office Supevisor

AccorHotels certified review
Anonymous Families - 10/04/2018
« Convienent location »

Double bed is too small and there is some bad smell in toilet. Most attractive is near to monorail and family mart.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. However, we are sorry that you found your room type too small. You may know that we can upgrade your room for bigger size if we have available rooms. Also, we apologize about the fact that bathroom smelled bad. We ensure you that we will improve our hotel housekeeping from now on. Thank you again for choosing Mercure Okinawa Naha, and we hope to see you again. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Calvin L. Families - 10/04/2018

Staff is nice, especially the car park sevices

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are happy to know that you appreciated our car parking staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. Thank you again for choosing Mercure Okinawa Naha, and we hope to see you again. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
L. K. Couples - 09/04/2018
« Good stay »

I enjoyed my trip to Naha and my stay with Mercure is very enjoyable. Thank you and keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are happy to know that you enjoyed your trip in Okinawa. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. It is always a pleasure to receive positive feedback from our guests and we thank you again for taking your time to share your feedback. We hope to see you again in the near future. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Joyce K. Couples - 09/04/2018
« Very comfortable bedroom to stay. »

We enjoyed the stay at the hotel as the room was comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you felt comfortable while staying at our hotel. We ensure you that we will do our utmosts efforts to keep our service standards high. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Q H. Families - 09/04/2018
« Good location and clean »

Hotel is near monorail station, just 1 min walk One welcome drink when check in Room is clean and enough place to open luggage

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We are also happy to hear that you were satisfied by our service and housekeeping. We ensure you that we will do our utmost efforts to keep our service standards high. Thank you again for sharing your feedback. We hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
W. J. Business - 09/04/2018
« unsatisfactory business hotel »

One of the key criteria of a good hotel is robust internet availability 24hours, 7 days a week. However the network is very slow from evening about 8pm through 1am. I checked with the front desk and they mentioned it is due to the high usage and there is nothing they could do. The internet slowness is so bad that prevent video conferencing and sending/receiving of emails. Surely this is something your management team should look into.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha, and thank you very much for taking your time to write a review for Mercure Okinawa Naha. We deeply apologize that the Wi-Fi speed is slow during your stay. It seems that at certain times of the night, there is a lag with many guests trying to connect to the internet all at once. We apologize for this and are working on ways to fix this in the future. Thank you again for taking your time to share your experience, and we hope to see you again the next time you are visiting Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Kyra Families - 08/04/2018
« Comfortable »

The location of your hotel is very convenient, there are supermarket and railway station near your hotel. Besides, the room is comfortable and clean. The staff are nice to serve us too. Thus, this is a good memory of my trip in here.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Also, we are glad to know that you felt comfortable while staying at our hotel. Moreover, we are glad to hear that you were pleased with our hotel staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
C. S. H. Friends - 06/04/2018
« a nice hotel with convenience traffic, neat , clean and staff were very polite . »

a nice hotel with convenience traffic, neat , clean and staff were very polite . i would like to introduce to my friends .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to hear that you were satisfied by our service and housekeeping. Also, we are glad to hear that you were pleased with our hotel staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. Moreover, we are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We thank you that you would recommend our hotel to your friends. We ensure you that we will do our utmost efforts to keep our service standards high. We hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Anonymous Couples - 06/04/2018
« ms »

great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to hear that you were comfortable to stay with us. Our main goal is to do our utmost efforts to keep our service standards high, therefore we are delighted that you were pleased by our hotel services. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Irene C. Families - 05/04/2018

I had a pleasant stay in the Mercure Okinawa Hotel recently. The staff is friendly, welcoming and highly professional. All of them have a high proficiency level of English which made a fluent communication with the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to hear that you were pleased with our hotel staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. Thank you again for sharing your feedback. We hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Philip L. Families - 04/04/2018
« Convenience & Comfortable »

Overall staying experience is quite good. If early check in is available to us for this trip, it will be great.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Also, we are glad to know that you felt comfortable while staying at our hotel. We ensure you that we will keep giving the best services possible at our hotel. However, we are sorry about the check in time. Unfortunately, our check out time is 11am, therefore we have to clean up your room. If we can clean up your room quickly before 2pm, you can check in early(base on availability). Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
C. Families - 04/04/2018
« short stays »

Front desk staff is professional, in term of the maintenance of the room, it is not really impressed as the room is quite old and carpet isn't clean, my feet got few bite from insect.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are glad to hear that you appreciated our front desk staff during your stay. However, we are truly sorry that our room did not meet your expectations. We ensure you that we will improve our hotel's cleaning from now on. Thank you again for sharing your feedback. We hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

AccorHotels certified review
Ka F. C. Friends - 04/04/2018
« Comfortable, helpful staffs »

Good location, lobby is clean , room is clean , very helpful staffs especially those in front desk

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Also, we are glad to hear that you were pleased with our hotel staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

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