Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

4.0/5 729 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • NAHA AIRPORT
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,001 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 729 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Y D. Couples - 12/02/2019 AccorHotels certified review
« I wish to specially mentioned Tomoni Tanaka san for her warm, helhful and professional service. »

A convenient, clean, well maintained hotel.

Paul S. Business - 10/02/2019 AccorHotels certified review
« Excellent Hotel »

Extremely satisfied with all the hotel and all the staff from The manager on down. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you enjoyed your stay with us. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. We ensure you that we will do our utmosts efforts to keep our service standards high. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Panisa Families - 10/02/2019 AccorHotels certified review
« Pleasant stay »

Good location. Big room and nice facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel.We are happy to know that you enjoyed your stay with us. Also, we are happy to know that you enjoyed your stay with us. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Martin Business - 10/02/2019 AccorHotels certified review
« small room with old carpet »

overall good. The breakfast could have been slightly better quality and selection. A larger room with a newer carpet would have been nice.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are delighted that you have appreciated our restaurant's breakfast. We ensure you that we will pass on your kind words. Our main goal is to do our utmosts efforts to keep our service standards high, therefore we are delighted that you were pleased by our hotel services. However, we regret that you have thought that our room's carpet were a little bit old. We ensure you that we will keep improving our hotel housekeeping to make it a more comfortable place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Phua J. Couples - 06/02/2019 AccorHotels certified review
« Good choice! »

Monorail and 24-hour convenience store right at the ‘door-step’; few stops away from airport - excellent location. Room is spacious with comfy bed & clean toilet. Only grouse is lack of eateries around the hotel. But will still make the same choice if ever come back to Okinawa.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. Also,we are also happy to hear that you liked our Simmons beds and it made your stay comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Anonymous Couples - 03/02/2019 AccorHotels certified review
« bad experience with Mercure »

Old style hotel & for travel agency hotel

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. First, we thank you for your loyalty as a Accor Member. However,we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer,therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Ryuji Kinjo Front Office Shift Leader

Anonymous Couples - 03/02/2019 AccorHotels certified review
« Pleasant stay »

The hotel is close to the monorail. The staff was helpful and friendly. The room was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel. Also, we are happy to know that you appreciated our staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. We ensure you that we will do our utmosts efforts to keep our service standards high. We hope to see you again the next time you are in Okinawa. Sincerely, Juna Akamine Front Office Staff

Chris H. Business - 03/02/2019 AccorHotels certified review
« Comfortable stay, friendly staff, close to airport. Would stay again. »

No issues throughout stay. Helpful, friendly staff. Comfortable room, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Also,we are happy to know that you appreciated our staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. We hope to see you again at Mercure Okinawa Naha. Sincerely, Juna Akamine Front Office Staff

Stanley Families - 30/01/2019 AccorHotels certified review
« This is my second time to stay and I will choose again in the next trip »

The place is nice and convenience with monorail, but one thing could be better is mention which button in room is the master light controller, it take times to find out.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's room and location, and we thank you for always considering staying at our hotel. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However, we are sorry that you had some trouble finding the buttons to switch off the lights, and we apologize that it has caused you inconvenience while staying in your room. You may know that you can ask our 24/7 front desk anytime you have trouble with your room, therefore do not hesitate to call us next time you come. Thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely, Miku Sunagawa Front Office Staff

Pauline N. Couples - 30/01/2019 AccorHotels certified review
« Convenient Location »

Next to Family mart and Yui Rail

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel. Also,Local Okinawa restaurants and taverns are also located around the hotel so please feel free to ask the front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Caley Families - 29/01/2019 AccorHotels certified review

friendly staffs and great Japanese style breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to hear that appreciated our front desk staff during your stay and that you have enjoyed our buffet breakfast during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team and we ensure you that we will do our utmost efforts to keep our service standards high. Thank you for sharing your experience to us, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Juna Akamine Front Office Staff

L. C. K. Couples - 29/01/2019 AccorHotels certified review
« Nice location »

Convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier and Naha airport. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We hope to see you again the next time you are in Okinawa. Sincerely,Ryuji Kinjo Front Office Shift Leader

Peter L. Business - 29/01/2019 AccorHotels certified review
« Convenient location, efficient and comfortable stay. »

Wonderfully attentive staff and overall great experience. Will stay again in future and would recommend to family/friends.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad that you could spend comfortably during your stay. Also, we are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ryuji Kinjo Front Office Shift Leader

Zalman Solo - 28/01/2019 AccorHotels certified review
« Good location with friendly service »

This time I chose two different types of rooms. Overall mercure Naha has a good location,which is near light railway station and a Family Mart. The staff of the hotel is very friendly.also it has an equipment for guests so that we can have international calls and internet freely. Besides it can give me some advices on how to travel in Okinawa. Maybe the hotel can has a late check out time . Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you have appreciated our hotel's location and its convenience, as well as our front desk staff. Moreover,we are glad to hear that you have enjoyed our Handy smartphone service and that it has made your stay even more comfortable. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha, therefore we thank you as well for your kind words towards our team. We thank you again for taking your time to share your feedback, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Juna Akamine Front Office Staff

Anonymous Solo - 27/01/2019 AccorHotels certified review
« Good location and service, room too small »

Overall excellent. Staff were friendly and helpful. Room was clean. Perfect location. The only problem is room size. I don’t think double bed room can really squeeze in 2 persons. I stayed alone so it was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. Also, we are glad to hear that you appreciated our staff during your stay, and we ensure you that we will do our utmost efforts to keep our service standards high. However, we are sorry that you found your room too small. You may know that we can upgrade your room if you want to, so please do not hesitate to ask our front desk staff about our upgrade solutions next time you come. Thank you again for sharing your experience, and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

William Y. Couples - 26/01/2019 AccorHotels certified review
« Excellent customer services »

A very convience location, easy access to all part of Naha, also close to airport. Friendly staff and always being helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for always staying at Accor Hotels and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's location and its convenience, as well as our front desk staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha, therefore we thank you as well for your kind words towards our team. Thank you again for sharing your experience to us, and we hope to see you again next time at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Werawat S. Couples - 25/01/2019 AccorHotels certified review
« Staff very nice, Best location »

This hotel is really close with monorail from airport. So its easily to travel in town with monorail. However, car park is not free, 1000 JPY/day.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for always staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. However, we are sorry that you thought that our parking fee, but you may know that any parking in Naha is charging every parking user. However, you can use our parking as many times as you want during day and night. If you need to use public parking just once, you may park at times parking which is located near the hotel for cheaper. We thank you again for taking your time to share your feedback, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Anonymous Business - 22/01/2019 AccorHotels certified review
« wonderful stay »

the receptionist was very helpful to make my stay easy and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you have appreciated our front desk staff during your stay and we thank you as well for your kind words towards our team. We ensure you that we will do our utmost's efforts to keep our service standards high. We look forward to welcoming you back in the future. Thank you again for sharing your experience to us, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Miku Sunagawa Front Office Staff

Roger Business - 22/01/2019 AccorHotels certified review
« A very pleasent stay for the night »

Location was good to various restaurants. Being close to the train station.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. Moreover, we are glad to know that you were satisfied our hotel. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely,Ryuji Kinjo Front Office Shift Leader

Anonymous Couples - 22/01/2019 AccorHotels certified review
« Acceptable for one night stay for early flight »

The room and toilet are very small. Good supply of toilettry amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are happy to know that you liked your room and our amenities, as well as our hotel's location. However, we are sorry that you found your room and toilet too small. You may know that we can upgrade your room if you want to, so please do not hesitate to ask our front desk staff about our upgrade solutions next time you come. Thank you again for sharing your experience, we hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

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