Hotel - Mercure Okinawa Naha
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Mercure Hotel

Mercure Okinawa Naha

3-3-19 Tsubogawa  Naha 
900 0025  OKINAWA
JAPAN

582 reviews
TripAdvisor Rating Based on 582 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Massage  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,555 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 582 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Monte S. Families - 18/08/2017
« Comfortable stay, but hope a little bit of improvement in house keeping »

Used glasses were not changed. Ice box with melted ice (that is water) was left as it is. Pointed out that water boiler did not function, but was given no comment nor apologies. Other than those, it was a comfortable stay. The room was clean. Reception desk was friendly and helpful. Breakfast was of wealth of both variety and taste.

AccorHotels certified review
C. Families - 16/08/2017
« A nice hotel »

The staff is good at English and they are patient to help the guests solving their problem. I do believe that this hotel is suitable for tourists who are not Japanese.

AccorHotels certified review
Paddy C. Families - 15/08/2017
« comfortable »

meet our request and provide very good service

AccorHotels certified review
Bh C. Couples - 15/08/2017
« 6 Days 5 Nights @ Mecure Okinawa »

Great location - 4 stops on the YUL Rail from the airport with Tsubogawa station right outside the hotel. Standard room was small but clean and adequate. Staff were friendly but the staff at the restaurant is not aware of the "Bottomless Coffee" accorded to guests (of certain category). Housekeeping is tip top too.

TripAdvisor review
Family - 15/08/2017
« Hotel is great but service is so-so »

The hotel room is new and cozy. Only the service is so-so. I need to take the baggage from lobby to my room myself. The price of call taxi in hotel is higher than you get one on the street. They claim 5800 yen taxi fare from hotel to airport and I get one myself with 1800 yen only.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha. We apologize that our service did not meet your expectations. About taxis we might have arranged a jumbo taxi. The jumbo taxi is uniform and the charge is about 5000 yen. We deeply apologize for the shortage of our explanation. We hope to see you again at Mercure Okinawa Naha.

AccorHotels certified review
Anonymous Families - 14/08/2017
« Convenient »

Convenient

AccorHotels certified review
Anonymous Families - 13/08/2017
« Good hotel »

Good location with transport, food stores, big room and OTS car rental services.

AccorHotels certified review
Munyeong C. Solo - 12/08/2017
« The hotel was comfortable to stay and the workers were kind. »

The hotel was comfortable to stay and the workers were kind.

AccorHotels certified review
Pc Couples - 12/08/2017
« Good »

Convenient and close to monorail .

AccorHotels certified review
Manss Families - 12/08/2017
« Manss »

Staff are helpful. Great location. Facilities are quite new.

AccorHotels certified review
Anonymous Families - 10/08/2017
« Good Hotel in good location »

The location is good and the service is satisfied.

AccorHotels certified review
Albert W. Families - 10/08/2017
« Excellent »

The hotel staff are friendly and courteous. I would like to visit the mercure hotel Naha again. Thanks a lot!

AccorHotels certified review
Iris K. Families - 09/08/2017
« Location is convenient. »

Price is not so expensive, but the service is good.

AccorHotels certified review
L. Families - 08/08/2017
« good space »

good

AccorHotels certified review
Max Families - 08/08/2017
« a comfortable stay »

everything is good

AccorHotels certified review
Taklee Friends - 07/08/2017
« Nice stay with average services »

First of all, i would like to say thank you for all staff who taking care of us. But some of your staffs are still need to have some improvement about service quality. Especially about acknowledge of benefits for member such as late check out and others.

AccorHotels certified review
Ak Families - 07/08/2017
« not bad »

room too small

AccorHotels certified review
Cheung K. M. C. Families - 06/08/2017
« Good service! »

Overall is good just need to improve the cleanliness of bathroom!

AccorHotels certified review
Matt L. Families - 04/08/2017

comfortable , nice and convenient hotel. We had a good time with family here.

AccorHotels certified review
Lau K. Y. Families - 03/08/2017
« Very good »

Good service manner on all your staff

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