Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

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4.0/5 647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,493 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 647 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wu Families - 12/02/2018
« Good location »

Good.

AccorHotels certified review
Lc Couples - 06/02/2018
« Great location, highly convenient »

The location is extremely convenient, just next to the monorail station & convenient store. The staff is efficiently with good service. The room I'm staying is facing the river park with open view. Everything is good except the wifi speed is a bit slow.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Also, we are happy to know that you were satisfied view from the room. Moreover, we are glad to hear that you were pleased with our hotel staff. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. It is always a pleasure to receive positive feedback from our guests and we thank you again for taking your time to share your feedback. However, we are truly sorry about that Wifi. We ensure you that we notified the engineer in order to make better checks. We look forward to welcoming you back in the future. Thank you very much for choosing Mercure Hotel.   Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
L. S. H. Friends - 05/02/2018
« room too small »

I booked a twin room but it is exceptionally small. Two single beds were put together with no space which was no difference from a double bed. It would be very embarrassed for two friends to stay in such arranged beds.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking your time to write a review for Mercure Okinawa Naha. We apologize that your room was not what you were expecting. Our rooms tend to be based on the typical Japanese-size standard, and is sometimes a bit too cozy for some of our guests. We have bigger rooms, however, and if we have the availability and a nominal fee can be met, we would gladly upgrade your room to a better suited size. Thank you again for sharing your feedback. We hope you will consider us the next time you are visiting Okinawa. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Jayden K. Families - 05/02/2018
« Pleasant and convenient place »

First of all, the location is great! It was hassle free and easy to get there, it’s so nicer when traveling with two kids. Also check in process was smooth. The room was Ok and OTS car rental in the lobby was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. However, we are sorry for the noise disturbances that bothered your sleep. Unfortunately we are located next to the central post office. You may know that we can change your room if you want to, so please do not hesitate to ask our front desk staff next time you come. Thank you again for taking your time to share your feedback and we hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Dicky Couples - 03/02/2018
« Convenient location with a clean room »

Good location and close to town and airport

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to hear that you were satisfied our hotel. Also, we are happy to know that you found the location convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Michael K. Couples - 02/02/2018
« Value stay »

Location = Excellent Room = Comfort Front desk = Good manner

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Also, we are glad to know that you felt comfortable while staying at our hotel. Moreover, we are glad to hear that you were pleased with our hotel staff. We ensure you that we will do our utmost efforts to keep our service standards high. We will be looking forward for you to stay with us again next time. Thank you for choosing Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Lynn Friends - 30/01/2018
« Had a pleasant stay at the hotel. »

Stay was good. Only point is perhaps hotel can consider to provide additional water to guests upon request.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you did enjoy stay in our hotel. We are glad to hear that you were satisfied our hotel. We ensure you that we will keep giving the best services possible at our hotel. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Annie L. Couples - 30/01/2018
« below average »

overall below average - reception service was normal. the only advantage is the location of the hotel beside monorail. staff services can be more warm and genuine. One particular staff can't remember her name (yellow dyed hair) English is not good and not attentive lack of customer service which damage the image of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will make our utmost effort to improve our services. Moreover, we apologize that Wi-Fi was too slow. You may know that if you encounter any kind of problem, you can dial 9 from your room and ask for help from our front desk staff or engineers, therefore we can try to find a solution to it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Anonymous Couples - 29/01/2018

Great location as close to monorail station.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Chalermpon K. Business - 28/01/2018

Front Service is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are glad to hear that you appreciated our front desk staff during your stay. We are also happy to hear that you were satisfied by our hotel. We ensure you that we will keep giving the best services possible. Thank you again for sharing your experience, and We hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Joy K. Friends - 27/01/2018
« Will return on next trip to Naha »

We are from Hawaii. Your staff was courteous efficient and kind. Rooms were very clean modern and energy efficient. The breakfast buffet was convenient and reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you were pleased with our hotel staff. Also, we are happy to know that you appreciated our hotel's housekeeping. We ensure you that we will do our utmost efforts to keep our service standards high. Moreover, we happy to hear that you were satisfied by our breakfast. We will be looking forward for you to stay with us again next time. Thank you for choosing Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Keroro Couples - 26/01/2018
« quite good »

staff so helpful, but room just little bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. We are glad to hear that you were pleased with our hotel staff. We ensure you that we will do our utmosts efforts to keep our service standards high. However, we are sorry that you found your room type too small. You may know that we can upgrade your room for a bigger size if we have available rooms. Thank you again for sharing your feedback and we hope to see you again the next time you are in Okinawa.  Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Ken B. Couples - 26/01/2018
« Excellent hotel in excellent location »

Our stay was more than satisfactory, staff very helpfull and eager to please. Buffet good, maybe inclusion of some western food would be good, more suited to to the many visitors fron China. Wifi average, day time very good, night time very poor because of internet overload.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to hear that you were satisfied by our breakfast and our service. Also, we are thankful for your good advice about breakfast. We will make our utmost effort to improve our services. However, we are truly sorry about that Wifi. We ensure you that we notified the engineer in order to make better checks. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Wing M. Couples - 25/01/2018
« good experiences »

The location is so convenient, but the room size is too small. The room is not provided the cotton pads.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you found the location of our hotel convenient. However, we are sorry that you found your room type too small. You may know that we can upgrade your room for a bigger size if we have available rooms. Also, we are so sorry that we did not set up cotton pads in your room. You may know that you can contact the front desk anytime if you notice anything wrong in your room, so please do not hesitate to call our reception whenever you need to. Thank you again for sharing your experience and we look forward to welcoming you back in the future. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
D L. Couples - 23/01/2018
« We enjoyed our stay at your hotel. »

The hotel is at a very convenient location, closed to the mono rail and in a quiet surrounding. We enjoyed the morning walk by the river and there is a convenient store just next door. The hotel is not at downtown area but there are a few restaurants at the back side of the hotel or a few minutes walk from the hotel. A large A Price supermarket and Aeon supermarket are closed by too. The room was very comfortable and clean, and amenities in the room were adequate, with the exception that there was no shower cap provided in the room, you might have to request one at the front desk. The staff at the front desk were friendly and provided good information for tours and sightseeing trips. Thank you for good service.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Also, we are glad to know that you appreciated our hotel's housekeeping. Moreover, we are glad to hear that you appreciated our front desk staff during your stay and that you liked our hotel. We ensure you that we will keep giving the best services possible at our hotel. We will be looking forward for you to stay with us again next time. Thank you for choosing Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Anonymous Couples - 22/01/2018
« Easy Access Location »

Stayed Same room 1206 as was Oct 2017 and Jan 2018 time frame . Going to book a trip on April 2018. Complementary Welcome Fruit for Frequent Guest perhaps in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Okinawa Naha. We are glad to hear that you found the location of our hotel convenient. Regarding your opinion, I will discuss with the hotel staff and we will strive to do our best to provide it. We hope to see you again the next time you are visiting Okinawa. Thank you very much. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Rajsak A. Couples - 21/01/2018
« Close to Shopping area and good view »

Cone in couple for a day, Room is nice and clean. If the hotel provide more pillow, it would be great. Breakfast is above my standard in Japan ;)

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are happy to know that you enjoyed at out hotel. However, we are sorry about pillow. If you want more pillows, we would be happy to bring it to your room. So please do not hesitate to ask our front desk staff at next time. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Hubert L. Families - 19/01/2018
« Clean and organize »

Clean and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you appreciated our hotel's housekeeping. Also, we are glad to know that you felt comfortable while staying at our hotel. We ensure you that we will do our utmost efforts to keep our service standards high. We hope to see you again the next time you are in Okinawa.  Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
Ming L. Families - 17/01/2018
« S. far S. good »

Agoda gave you a wrong booking name then made me wait long time for check in . But counter service and breadfast taste quite good. Room toilet have bad smell .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. We are happy to know that you appreciated our front desk staff during your stay and you liked our breakfast. However, we are truly sorry that you were waiting long time for check in. We ensure you that we will make our utmost effort to improve our services. Thank you again for sharing your feedback and we are looking forward for your next stay. Sincerely, Yuko ANO Front Office Shift Leader

AccorHotels certified review
T. K. F. Families - 17/01/2018
« I felt very satisfy with the hotel. »

The location of the hotel was good, exactly at the monorail station. The staff were helpful. The room was clean and have beautiful garden/rive view. The breakfast was good and tasteful. I enjoyed the stay in hotel very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwaifun Tang, Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Also, we are happy to hear that you appreciated our hotel's housekeeping and our staff. Moreover, we are glad to know that you felt comfortable while staying at our hotel.We ensure you that we will do our utmost efforts to keep our service standards high. Thank you again for taking your time to share your experience and we hope to see you again in the future. Sincerely, Yuko ANO Front Office Shift Leader

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