Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

4.0/5 724 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,861 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 724 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
C. Families - 11/01/2019 AccorHotels certified review

Everything is great except the air-con. I was stay in 905 and its very hot even I set 20 degrees..... I have feedback to the reception but did not get reply. Beside this, the hotel is awesome!

Mike B. Couples - 10/01/2019 AccorHotels certified review
« Excellent Hotel and Location »

Everything was perfect ― service, room, meals and very convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel.Local Okinawa restaurants and taverns are also located around the hotel so please feel free to ask the front desk. Also,we are happy to know that you enjoyed your stay with us. we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Anonymous Families - 10/01/2019 AccorHotels certified review

Convenient location

Mrs L. Couples - 09/01/2019 AccorHotels certified review
« Great location »

We enjoyed our last night in Okinawa and our stay at Mercure Okinawa Naha. The room was clean and bed was comfy. Great location, convenient for taking the train to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Also,we are happy to hear that you were satisfied our hotel's housekeeping. We ensure you that we will do our utmost efforts to keep our service standards high. It will always be a pleasure to welcome you again the next time you are in Okinawa. Sincerely, Juna Akamine Front Office Staff

Levin K. C. Families - 07/01/2019 AccorHotels certified review
« The hotel is in very good condition. »

The location of the hotel is nearby the train station and makes us easy to arrive the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for always staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you for taking your time to share your feedback, and we hope to see you again in the near future. Sincerely, Miku Sunagawa Front Office Staff

Ann B. Business - 07/01/2019 AccorHotels certified review
« Great welcome to hotel, room a bit small, friendly staff. »

Staff member at check in very polite and efficient and very good English spoken. Room type chosen a bit on the small side but well-equipped and clean. Excellent wi-fi. We had a welcome drink in restaurant and chose gin but there was none available which seemed strange since on list to choose from. Staff in restaurant polite and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you satisfied our staff while staying at our hotel. Also, we are delighted that you have enjoyed our Wi-Fi service and that it has made your stay even more comfortable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

Christian T. Business - 07/01/2019 AccorHotels certified review
« Awesome great service and location. »

My overall experience was great, the location and views I got were excellent. the service was great. Special mention about Miss MARIKO AWAMORI and her diligence and her above and beyond service and help, she has a great disposition and her professionalism is highly commended. thank you. My only constructive criticism would be to improve the overall WiFi experience as the internet had a weak signal during busy periods and was hard to get on it.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. I am a front desk staff Mariko. Thank you very much for your wonderful comment. I am very happy and I really appreciate your kind words. We are happy to know that it made your stay even more enjoyable and comfortable. However, we are sorry that you found that our WIFI was slow. You may know that we can send our engineer to check your connection in the room. Also, you can contact our 24-7 front desk anytime if you encounter the slightest problem with your room. Our goal is to guarantee the highest services for our guests, therefore do not hesitate to contact our team next time you come. Thank you again for taking your time to sharing your feedback. We hope to see you again the next time you are in Okinawa. Sincerely, Mariko Awamori Front Office Staff

Robyn Couples - 06/01/2019 AccorHotels certified review
« Staff excellent »

Rooms a bit small No restuarant for Dinning at night which was not very good pretty poor

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you appreciated our staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. However, we are sorry that you found your room type a bit small. You may know that we can upgrade your room for a bigger size if we have available rooms. Also, we are sorry that our hotel does not provide dinner for our guests. However, our front desk staff can help you recommend some restaurants nearby our hotel and will gladly help you to make reservations at your convenience. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Dee H. Families - 06/01/2019 AccorHotels certified review
« Really nice :P »

It's good hotel. Have comfortable bed when we felt tied. Also good location to train 1 min by walk and good service as well. But it looks different size with web pic that smaller actually.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However, we are sorry that you found your room too small. You may know that we can upgrade your room if you want to, so please do not hesitate to ask our front desk staff about our upgrade solutions next time you come. Thank you again for sharing your experience, and we hope to see you again the next time you are in Okinawa. Sincerely, Juna Akamine Front Office Staff

S. S. Solo - 05/01/2019 AccorHotels certified review
« It was nice for my last night in Okinawa trip! »

I've been the hotel alone and I've got bigger room than I've reserved for kindess! The river view of the room was gorgeous and the room was clean and cozy. The hotel located at the perfect for traveler. Monorail station for airport is really close ,the best thing why I chose the hotel, and the convientstore was also located at good point. I was near in Amercan village before I went the hotel and I could feel much more trendy mood of the city so it was really good for freshness on my trip. I was so sad i had to leave for a flight in early morning even I didn't feel it enough. The only one thing I felt little bit lack was a quality of breackfest.. but it was really nice choice to be there overall :) I wish I can be there one more time when I go to Okinawa again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are delighted that you have appreciated our hotel's location and room upgrade and the view from your room. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. However, we are sorry that our breakfast did not suit your needs and that its cost did not match your expectations. We will make our utmost effort to improve our services. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely, Juna Akamine Front Office Staff

J A. Q. Couples - 04/01/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you enjoyed your stay with us. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

Parinai S. Families - 03/01/2019 AccorHotels certified review

excellence

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miku Sunagawa Front Office Staff

Yoon Y. S. Solo - 02/01/2019 AccorHotels certified review
« Recommenable hotel »

Not had enough time to experience much more of hotel because my stay was very short, but still recommenable hotel: location was perfect, efficient process of check in and out with professional, and service mind-set of staff. Room was quite small as any other hotels in Japan but obviously good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier and Naha airport. However, we are sorry that we could not fulfill your expectations. You may know that we can upgrade your room if our availability allows, so you can enjoy bigger beds and room size in our superior triple or deluxe rooms. so please do not hesitate to ask our front desk staff about our upgrade solutions next time you come. Thank you again for sharing your experience to us, and we hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Shift Leader

Anonymous Families - 02/01/2019 AccorHotels certified review
« SAU YEE Y. »

Very good service

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ryuji Kinjo Front Office Shift Leader

Karen Y. Couples - 01/01/2019 AccorHotels certified review
« A comfortable stay »

This hotel is well managed. Staff are helpful and friendly. We appreciate it very much.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you appreciated our staff while staying at Mercure Okinawa Naha. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. Also, we are glad to know that you felt comfortable while staying at our hotel. It is our goal to provide the best services possible to our guests. Thank you again for choosing Mercure Okinawa Naha. We hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Kelvin C. Couples - 01/01/2019 AccorHotels certified review

Great place to stay at Okinawa

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's housekeeping and its location. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. Thank you again for sharing your experience to us and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

William B. Couples - 31/12/2018 AccorHotels certified review
« Another Great Stay »

From check-in to check-out all was flawless.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you felt comfortable while staying at our hotel and we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sicerely, Juna Akamine Front Office Staff

Linda L. Couples - 30/12/2018 AccorHotels certified review
« Highly recommend »

Convenient access to monorail, beautiful room, amazing breakfast, fantastic staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you felt comfortable while staying at our hotel and we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juna Akamine Front Office Staff

C.t. Families - 29/12/2018 AccorHotels certified review
« Great overall experience! »

Excellent service, and attentive front desk staff. Ms. Linda Garcia was very helpful and we're happy she served us.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel services. We thank you as well for your kind words towards our front desk staff. We are delighted that she has provided you with all the help that you needed during your stay. We are always grateful for our guests to be as committed as we are towards the improvement of our services . We thank you again for taking the time to share your experience and let give such precious piece of advice for our future guests. It will always be a pleasure to welcome you again the next time you are in Okinawa. Sincerely,Linda Garcia Front Office Staff

Anonymous Solo - 27/12/2018 AccorHotels certified review
« Fair »

the location is good, but the place to put luggage was too small. I had to occupy the coffee table at last.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's location. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However, we sincerely regret that you did not like your room size. You may know that we may upgrade your room if our availability allows us to do so, therefore do not hesitate to ask our front desk team about our upgrade solutions next time. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Shift Leader

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