Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

4.0/5 684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,184 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 684 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K. C. F. Families - 15/08/2018 AccorHotels certified review
« good breakfast, service and room so clean »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to hear that you enjoyed our breakfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the future. Thank you very much. Sincerely, Yuko ANO Front Office Supervisor

jsaleesung Friends getaway - 15/08/2018 TripAdvisor review
« My Perfect Hotel in Naha Okinawa »

Firstly, I have to thank to the management and all staffs of Mercure Okinawa Naha as I am so very impressive since entering. The hotel is located next to the monorail station which you will never miss or get loss :) The room is very very nice together with the service friendly from all hotel staffs. The breakfast serve in several type of foods with so delicious.(( I will miss its)I will come back here with my friends again for sure.

Anonymous Couples - 14/08/2018 AccorHotels certified review
« Not bad »

The room is too small, it is difficult to put two 29inch luggage here. But it is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you felt comfortable while staying at our hotel. We ensure you that we will do our utmost efforts to keep our service standards high. However, we are sorry that you found your room type too small. You may know that we can upgrade your room for a bigger size if we have available rooms. We will be looking forward for you to stay with us again next time. Sincerely, Yuko ANO Front Office Supervisor

Anonymous Friends - 13/08/2018 AccorHotels certified review
« The Best Service ever »

All of the hoteliers were very professional and courteous. It was really good experience to stay at Mercure Naha Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. We are delighted as well that you have appreciated our staff, and we ensure you that we will pass on your kind words to our team. It is always a pleasure to receive such positive feedback and we thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Staff

Eugene C. Families - 12/08/2018 AccorHotels certified review
« Eugene C. »

Location. Spacious room. Cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore, post office. Yui rail is also just situated in front of our hotel. Moreover, we are happy to know that you had a good experience while staying at our hotel. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. We thank you again for taking your time to share your feedback, and we hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Staff

Sylvester T. Couples - 12/08/2018 AccorHotels certified review
« everythink OK except front desk service »

Customer services is not good

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We deeply apologize that you found that our front desk staff services was not good. At Mercure, we strive T. provide a superior service experience for every customer; therefore your feedback is very important T. us. We ensure you that we try T. improve our services everyday and we regret if that it caused any inconvenience T. you. Thank you again for sharing your experience T. us, and we hope T. see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Tzyyen H. Couples - 12/08/2018 AccorHotels certified review
« Good service »

As title also nice equipment too

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to hear that you were satisfied by our hotel. We ensure you that we will do our utmost efforts to our service standards high. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely,Ryuji Kinjo Front Office Staff

Marcus L. Business - 12/08/2018 AccorHotels certified review
« So far so good »

there is a workshop next to the hotel, and it was really annoying when I was sleeping at the midnight. some kind of noise distrubed my sleep. overall, its ok.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We apologize for the noise disturbances that bothered your sleep. Unfortunately we are located next to the central post office. They usually slow down around midnight, but this can be quite noisy for some of our guests. We apologize for this disturbance. We would gladly assist you in moving to a higher floor or to the other side of the building if we have the availability at the time of your stay. Again, thank you very much for choosing to stay at Mercure Okinawa Naha and taking the time to write review. We hope to see you again. Sincerely, Yuko ANO Front Office Supervisor

Hyojeong S. Solo - 11/08/2018 AccorHotels certified review
« Good location for travelers without car. »

Was really good to stay at Mercure. I stayed there 2 nights, and my first night i found somebody’s hair in washroom. It could be bad impression but anyway i was satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We apologize for the fact that you found hair in the bath room. You may know that if you have any problem with your room, do not hesitate to contact the front desk by dialing 9. We may be able to clean again the room, or if necessary, to proceed to a room move. We ensure you that we will improve our hotel housekeeping by making better checks in the future. Thank you again for taking your time to share your feedback and we hope to see you again at Mercure Okinawa. Sincerely, Miku Sunagawa Front Office Staff

Collin Couples - 11/08/2018 AccorHotels certified review
« Very convenient location »

Very good!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you did enjoy stay in our hotel. Moreover, we are glad to know that you found the location of our hotel convenient. However, we are sorry that food variety was limited. We ensure you that we will keep improving it from now on. Thank you again for sharing your experience to us, and we hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Tata C. Friends - 07/08/2018 AccorHotels certified review
« Convenient Stay at the CityCenter »

Small and cozy hotel, convenient for commute.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. We are sorry that you found your room type too small. You may know that we can upgrade your room for a bigger size if we have available rooms. We ensure you that we will do our utmost efforts to keep our service standards high.Thank you for sharing your experience with us and we hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Staff

Anonymous Families - 05/08/2018 AccorHotels certified review
« Nice hotel »

The hotel is located in good location. The staffs were very nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. we are glad to hear that you appreciated our staff and our services . It is always a pleasure to receive positive feedback. We will share your comments with our team and we ensure you that we will do our utmost efforts to keep our service standards high. Moreover,we are happy to know that you found the location of our hotel convenient. We hope to see you again at Mercure Okinawa Naha. Sincerely,Ryuji Kinjo Front Office Staff

William Couples - 31/07/2018 AccorHotels certified review
« Very nice and convinence location »

A nice room with views and only seconds walk to the light rail station

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. We are also glad to hear that appreciated our rooms during your stay and that you liked our hotel. We ensure you that we will keep giving the best services possible at our hotel. We hope to see you again the next time you are in Okinawa. Sincerely, Miku Sunagawa Front Office Staff

Joyce Y. Couples - 30/07/2018 AccorHotels certified review
« perfect »

very comfort and clean. I like the free mobile services a lot. It was very useful services

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. We are delighted that you have enjoyed our Handy smartphone service and that it has made your stay even more comfortable. We ensure you that we will do our utmost efforts to keep our service standards high. Thank you again for choosing Mercure Okinawa Naha, and we hope to see you again. Sincerely, Miku Sunagawa Front Office Staff

Krit Families - 28/07/2018 AccorHotels certified review
« comfy bed »

excellent offering for late check out till 5pm

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. First, we thank you for your loyalty as a Accor Member and we are happy to hear that our hotel has fulfilled your expectations since the very beginning. It is our goal to keep our service standards high for our most valuable guests. We are happy to know that you had a good experience while staying at our hotel, and we hope that everything was comfortable. We are delighted that you have appreciated the extension of the check out time that you can enjoy as a part of Accor member privileges. Thank you again for taking your time to share your feedback, and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

C. L. Couples - 27/07/2018 AccorHotels certified review
« Pleasant counter staff who assisted with good english »

Hi the stay was clean for a night stay and we left next day. We wish we could stay longer as the place is of great convenience but lack of proper food stalls nearby? We do only have choice of FAMILY MART. Location is clean and bathroom is well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel, and that you have enjoyed the location of our hotel. Moreover, we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. We are delighted as well that you have appreciated our staff, and we ensure you that we will pass on your kind words to our team. However, we are sorry that you did not find that there were many places to eat around the hotel. Please do not hesitate to come to our front desk for restaurant recommendations, it will be a pleasure to help you to find the most suitable place for you. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

Dagyum K. Couples - 26/07/2018 AccorHotels certified review
« Satisfied! »

Small room but it was expected since it was in Japan. Concierge staff was very kind, perfectly located just 30secs from monorail station, clean room. It was satisfying stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Also, We are glad to hear that you were pleased with our hotel staff. We ensure you that we will pass on those kind words to our team. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. We hope to see you again the next time you are in Okinawa. Sincerely,Ryuji Kinjo Front Office Staff

Kelvin L. Families - 25/07/2018 AccorHotels certified review
« Nice & convenience to stay »

room is clean, front desk service is good, location is convenience!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are happy to hear that you were satisfied by our location.Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier.We look forward to welcoming you back in the future. Thank you very much. Sincerely,Ryuji Kinjo Front Office Staff

Deb Friends - 24/07/2018 AccorHotels certified review
« Great location »

Hotel is just 5mins walk to the monorail station which conveniently connects to the international airport and city. Car rental booth located at hotel provides good service. Very nice and cosy rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We are glad to hear that your were satisfied by our hotel. We ensure you that we will do our utmost efforts to our service standards high. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Supervisor

Boon Friends - 24/07/2018 AccorHotels certified review
« Was a comfortabe stay »

.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you had a good experience while staying at our hotel, and we hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

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