Hotel - Mercure Okinawa Naha
Mercure Hotel Mercure Hotel

Mercure Okinawa Naha

4.0/5 710 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • NAHA AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 260 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,645 reviews

Our guest reviews for Mercure Okinawa Naha

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 710 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ca Families - 13/11/2018 AccorHotels certified review
« Pleasant »

clean and comfortable room

Amber Couples - 13/11/2018 AccorHotels certified review
« room is too small to stay »

as title, I knew small space is a normal state for a hot area of city, but the room is really too small to stay.

Couples - 13/11/2018 TripAdvisor review
« Great location. »

Right next to Monorail station. One station apart from Naha Bus Terminal where you can get to most places in the island. Walkable distance to convenience stores and super markets, though few restaurants were nearby.Sound proofing in the toilet may need to be improved as one can easily hear noise of water pipe at night.

Ja Families - 12/11/2018 AccorHotels certified review
« Clean rooms with good service »

Rooms were nice and clean with sufficient amenities. Wifi could be improved as it barely loads at night

Nattapon Families - 10/11/2018 AccorHotels certified review
« A pleasant stay in Naha city »

The location of the hotel is very convenience with just a minute of walking from the Tsubogawa monorail station. If you need to catch an early flight, this is the place for you, because you can get to the Naha airport (OKA) by monorail in just 10 minutes. There is a family mart in the neighbor building nearby. I arrived around 06.00 PM and got a fast checking in process. Staff members can communicate in English well. I got a corner room on the 14th floor with Kokuba River view from the room windows which was great. The room size was decent for Japanese standard. The room was a bit older from the photos shown on their website. It was clean with basic room facilities. Wi-Fi Internet was terrible with slow speed and unstable throughout my stay. They serve breakfast at the BiSTRO de La Mer restaurant which is beside the lobby. Breakfast was okay, but I was getting bored after few days from the limited choices of food as they did not change any food item throughout my stay. Breakfast could be improved with some variation each day. The hotel also provided the complimentary handy 4G smartphone in the room. You can bring and use it outside hotel. The Internet is unlimited with some city guides and free call. Mercure Okinawa Naha is a good base to explore Naha city. The hotel is conveniently located in terms of monorail transportation to get around Naha. The room was clean and comfy. Breakfast was okay. Staff and their service was good. The only downside was terrible Wi-Fi internet which I hope they will make a real improvement about this, because I've seen many people complaining about it for years now.

Iris Couples - 09/11/2018 AccorHotels certified review
« Great night at okinawa mercure »

Since it is my boyfriend’s birthday during we stay at mercure, i’ve ordered a bithday cake through email. At that day, the staffs were very helpful, and they bring the cake to our room abd sing birthday song to us. This make our trip more memorable.

Su Y. Couples - 09/11/2018 AccorHotels certified review
« Pleasant and well located »

We were given earlier check-in which we really appreciated. Your staff was efficient and helpful. We were upgraded to a corner twin room with nice river review. The room was neat and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to hear that you appreciated our front desk staff during your stay and that you liked our hotel. We ensure you that we will keep giving the best services possible at our hotel. Thank you again for taking your time to share your feedback and we hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Supervisor

Zhenhua W. Friends - 07/11/2018 AccorHotels certified review
« Comfortable and convenient »

Every time I comes to Okinawa will come to hotel, the first is the hotel convenient location is just next to the station, the other is familiar to the room. This time to find the room also has the provide the phone “Handy” like other hotle for guest use, greatly facilitate the I communication here. Only provide mobile phone may model is too old, and the other a novotel, compared to provide mobile phone is a bit slow, easy when using stop,Hope to provide more new models for guest use mobile phone, thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are delighted that you have enjoyed our hotel's location and that you were pleased by our housekeeping. We are glad to know as well that you have appreciated our free smartphone service Handy and that it has made your stay even more convenient. It is always a pleasure to receive such positive feedback from our guests. However, we apologize if the Handy smartphone was not functionning well and that it was slow at times. You may know that you can contact our 24/7 front desk any time if you notice something wrong with your room equipment and appliances so we can check and change them. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Sincerely, Yuko ANO Front Office Supervisor

John P. Solo - 07/11/2018 AccorHotels certified review
« Very nice room and great service. »

Great location next to the monorail and really nice and spacious room by Japanese standards. Very friendly and efficient service.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are glad to know that you were satisfied our staff service. Our main goal is to do our utmost efforts to keep our service standards high, therefore we are delighted that you were pleased by our hotel services. We are also happy to know that you found the location of our hotel convenient. There are lots of restaurants, bar, supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier and Naha airport. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Friends getaway - 07/11/2018 TripAdvisor review
« Good location »

Every time they go to Okinawa, hotel, are familiar with room and breakfast. The found room also provides guests free use of mobile phones, but hope to be able to provide a relatively new model used for the guest, thank you!

Cheung Couples - 06/11/2018 AccorHotels certified review
« Excellent experience »

The location is good, only 3 minutes walk to the monorail station. There is a convenience store next to the hotel. Besides, the view is excellent, with a river nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. We are also happy to know that you enjoyed your stay with us. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

Megan Families - 05/11/2018 AccorHotels certified review
« Hotel with a very good location »

I had a very good experience staying at Mercure Okinawa Naha. The hotel is strategically located near the Tsubogawa Station which helps us to travel around the city via the Yui Rail. The staff are friendly and even helped us to reserve a taxi to the airport. The room is a bit small but overall it was a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. We are also glad to hear that you appreciated our front desk staff during your stay, and we ensure you that we will do our utmost efforts to keep our service standards high. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuko ANO Front Office Supervisor

Anonymous Friends - 05/11/2018 AccorHotels certified review
« enjoyed staying at this hotel »

smooth check in, check out. relax and casual environment. staff r happy to assist our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to know that you felt enjoyable while staying at our hotel. We hope that everything was comfortable for you, as it is our goal to provide the best services possible to our guests. Moreover, we are happy to hear that our hotel and our staff has fulfilled your expectations during your stay. We ensure you that we will pass on your kind words. Thank you again for taking the time to share your experience and impressions during your stay at Mercure Okinawa Naha. We do hope to see you again in the future. Sincerely, Yuko ANO Front Office Supervisor

Callum Couples - 04/11/2018 AccorHotels certified review
« Comfortable »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to hear that you were satisfied by our hotel, and we are glad to know that you felt comfortable while staying at our hotel. It is our goal to provide the best services possible to our guests. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely, Yuko ANO Front Office Supervisor

David Couples - 01/11/2018 AccorHotels certified review
« The hotel and location were great. »

Loved the hotel. The only thing I would want more from Mercure would be free parking instead of 1000 yen per day.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. We are sorry that about parking charge. However, you can use our parking as many times as you want during day and night. If you need to use parking just once, you may park at times parking which is located near the hotel for 900 yens. Thank you again for sharing your experience to us and we hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

C. L. Friends - 01/11/2018 AccorHotels certified review
« GOOD »

INTERNAL ARE CLEAN AND CONVENIENCE TO THE MONRAIL JUST 5 MIN. NEARBY HAVE A FAMILY MART.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We happy to hear that you were satisfied our hotel's housekeeping. We ensure you that we will do our utmosts efforts to keep our service standards high. Also, we are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. Thank you again for taking your time to share your feedback and we do hope to see you again at Mercure Okinawa. Sincerely,Ryuji Kinjo Front Office Shift Leader

Celery Friends - 01/11/2018 AccorHotels certified review
« Great location and comfortable »

Just next to Tsubogawa Station. No shopping mall near by but it’s quiet place. The rooms are not big, but fine for me.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We appreciate the time you took to write a review for us. We are happy to know that you have appreciated our hotel's location. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However,we are sorry that your room was small. You may know that we can upgrade your room if you want to, therefore please do not hesitate to ask our front desk staff about our upgrade solutions next time you come. Thank you again for taking your time to share your experience. We hope to see you again. Sincerely,Ryuji Kinjo Front Office Shift Leader

Arunphun P. Families - 01/11/2018 AccorHotels certified review
« Comfortable and convenience. »

The room is clean and the hotel is in good location closed to monorail station.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you appreciated our hotel's housekeeping. Moreover, we are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ryuji Kinjo Front Office Shift Leader

L. Friends - 31/10/2018 AccorHotels certified review
« Thanks for upgrading room and nice service received »

Room tgough small, is nice and tidy Staff are helpful with goid smile Good location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying at Mercure Okinawa Naha and thank you for leaving a comment. We are happy to know that you were satisfied our room. Also, we are glad to hear that you appreciated our staff and our services . It is always a pleasure to receive positive feedback. I will share your comments with our team and we ensure you that we will do our utmost efforts to keep our service standards high. Thank you for sharing your experience to us, and we hope to see you again at Mercure Okinawa. Sincerely,Ryuji Kinjo Front Office Shift Leader

Oliver Couples - 31/10/2018 AccorHotels certified review
« Clean and comfortable stay »

Clean and comfortable, good location to the monorail for getting around the town. However booked double room and got a twin and very noisy corridor from other guests who had little respect.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for staying at Mercure Okinawa Naha. We are happy to hear that you were satisfied our hotel's housekeeping. We ensure you that we will do our utmost efforts to keep our service standards high. Also, we are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. However, we regret that you found that our guests have disturbed you and we deeply apologize that other guest's behaviours have caused you discomfort during your stay at our hotel. You may know that you can contact our front desk anytime if you ever need to, and we can contact them to ask their group to be more quiet. Again, we are sorry that it has caused you trouble. We thank you for taking your time to share your feedback. We hope to see you again the next time you are in Okinawa. Sincerely, Yuko ANO Front Office Supervisor

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