Hotel - ibis Styles London Excel
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Ibis Styles Hotel

ibis Styles London Excel Hotel

272 Victoria Dock Road 
E16 3BY  LONDON
UNITED KINGDOM

1,494 reviews
TripAdvisor Rating Based on 1,494 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,668 reviews

Our guest reviews for ibis Styles London Excel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,494 reviews
AccorHotels certified review
Anonymous Business - 15/09/2017
« Ideal for short term working in London »

Clean - Friendly staff and convenient for transport links

AccorHotels certified review
David P. Couples - 14/09/2017
« Pleasently surprised »

First time in an Ibis hotel, staff eere friendly, rooms adequate, food good.

AccorHotels certified review
Gary H. Business - 13/09/2017
« Ok »

Wanted to stay another few days but £304 a night for a budget hotel !

AccorHotels certified review
Reg G. Business - 13/09/2017
« A tired interior with currently an inconvenient location. »

Whilst your staff made an effort to be helpful they couldn't make up for a hotel that needs significant investment to bring up to today's standards. The bathroom had a step in and out which is a hazard for elderly guests. The sink and shower should have been replaced by now. The bed was comfortable but the room was tight overall. The pub was very dated and whilst the staff meant well they could have been more attentive. I noticed overseas visitors being given a menu but not being informed of the need to order at the bar. The fact that the DLR station is closed needs to be much more prominent when booking, we didn't notice it. As does the distinction between this London Excel and the other IBIS at Royal Victoria.

AccorHotels certified review
Anonymous Families - 12/09/2017
« Mrs »

Both rooms very cramped, in desperate need of upgrading. Only one visible electric power point in working order. Reported but was not repaired. Very disappointed.

AccorHotels certified review
Jean B. Friends - 10/09/2017
« very good stay »

On our return visit to this hotel we found all services as good as usual. Despite the problems with the DLR closure we had no problem getting into London and the staff were very friendly. We shall certainly return for the 5th time soon

AccorHotels certified review
Davina B. Couples - 09/09/2017
« Budget but pleasant »

Staff very friendly and helpful. Room very basic, bathroom floor very creaky and sink plug lever was broken. Bedroom window hard to open. Main door handle was cracked and door ill-fitting.Breakfast good.

AccorHotels certified review
Rajat Business - 09/09/2017
« Ashwin took care of us in the best possible manner »

It was amazing, the Stay, the Food, the helping Staff and a wonderful Restaurant.

AccorHotels certified review
Oscar M. Solo - 06/09/2017
« Perfect location for your London stay »

Good as always

AccorHotels certified review
Hannahb Families - 05/09/2017
« great family room. »

The room was clean, spacious and the beds surprisingly comfy. Breakfast adequate. (For those wanting a decent coffee there is a Starbucks on the way to Excel) staff were very friendly and helpful. With three children it's incredibly to find a place to stay for all of us together. But this room more than filled out that need. And having a microwave and fridge cut down food expenses too. (Tesco Express is approx 15mins walk)

AccorHotels certified review
C. D. Couples - 04/09/2017

Lovely comfortable beds.staff lovely.breakfast great

AccorHotels certified review
K R. Couples - 04/09/2017
« Good quality hotel »

Excellent hotel, lovely room and staff, Noise issues from opposite buildings being built/cleaned but only one day. Lead staff very helpful, location ideal for Gunwharfe/Southsea/historic dock Overall good standard

AccorHotels certified review
Helen Families - 04/09/2017

The breakfast was great , and the room was cleaned every day . I only felt the room was a bit cramped with plug sockets in the wrong places for charging devices

TripAdvisor review
Couples - 04/09/2017
« Ibis stay »

Nice hotel, parking (pay extra) secure and easy to find. Had a little trouble with rooms, 3rd go we had success. Pleasant staff , DLR right outside Corridor noise can be heard clearly in rooms, but not too bad. Noisy aircon unit but functioned well .

Our hotel has responded to the review
Our hotel has responded to the review

Dear I284XBkeithr, Thank you for taking the time to post a review and for your feedback on the hotel. I have passed your comments to our Maintenance manager to look into the issues addressed by you. Please be rest assured that our team is now familiar with the issues you experienced and action is being taken to make sure this does not happen in future. We look forward to welcoming you back. Regards, Siddharth Tailor Front Office Manager The Ibis Styles Excel London.

AccorHotels certified review
Anonymous Couples - 03/09/2017
« Mainly Good »

Room lovely and clean. Reception fast and pleasant. Breakfast good value. Only complaint was that the bed was likw sleeping on a board it was that hard.

AccorHotels certified review
Dave Business - 02/09/2017
« Satisfactory »

On business trip. Hotel was fine

AccorHotels certified review
Fallen701917 Couples - 02/09/2017
« Lovely short break »

Staff were friendly and welcoming. Room clean and fresh. Complimentory mobile phone a novel idea ! Half board deal was excellent value for money.

AccorHotels certified review
Jally Friends - 01/09/2017
« Jally »

We found our room to be very warm, basic and comfortable. If there is anything which could be looked at is the Shower/Wet-room space-area. It is a very small area to operate in. We also thought that the shower curtain could be a bit longer to keep the floor slightly dryer while showering. Breakfast facilities were fantastic many options available for fried or dried/cereal type breakfasts. The only downer was drinking concentrated fruit juices, too sweet!!! I thought the facility provided, a luggage/disabled lift in the Reception was very good, as there are a couple of short steps to negotiate to get yourself and luggage to the lifts.

TripAdvisor review
Couples - 31/08/2017
« Different from internet »

Was average and parking way expensive for one night.. thought this should be included in the bill instead of having it separately .. £15 for the night was too much considering we paid for the room already .. our room was too small and the shower so tiny

Our hotel has responded to the review
Our hotel has responded to the review

Dear butalek, Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We have a variety of rooms in the hotel and larger apartments are available at small supplements which have extras such as kitchenette, sitting areas and larger bathrooms. Meantime, we're always happy to assist with an alternative room at the time. Our car parking is chargeable as is the case at most London Hotels. Ours does remain one of the cheapest hotel parking options in our area. Thank you again for your valuable feedback and we do hope to see you again soon. Regards, Siddharth Tailor Front Office Manager The Ibis Styles London Excel

TripAdvisor review
Couples - 31/08/2017
« Modern twist »

Modern facility with great value for money. Well mannered and friendly staff. Quick check in with user friendly facilitates. Cash machine and vending machine, bar and dining on site. Clean room with Samsung galaxy Device and Television. Great night peaceful sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 26earlb, Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. It is always a pleasure to read such positive feedback. We are happy to hear that you enjoyed in your stay and delighted that we were able to assist you with your needs. Please do let us know about a future stay and we look forward to being of service again. Kind regards, Siddharth Tailor Front Office Manager The Ibis Styles London Excel.

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