Hotel - ibis Styles London Excel
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Excel Hotel

3.5/5 1,738 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Catering

  • Breakfast included in the price
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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The hotel will be undergoing a property modernization from 22/11/2017 until 30/12/2018 (completion date subject to change). Every effort will be made to minimize noise and disturbance. We are excited to share the changes when they are complete.

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 3,342 reviews

Our guest reviews for ibis Styles London Excel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,738 reviews
tobkra2018 Business - 16/09/2018 TripAdvisor review
« Not the best choice for LCY »

The hotel. Itself is close to the airport, what is good but the breakfast and the room quality is really poor in comparison to the price. There are better once in the area.I will not stay again there even just for a night

Our hotel has responded to the review
Our hotel has responded to the review

Dear tobkra2018, Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our rooms and breakfast are regularly inspected by Ibis and we are fully compliant in terms of rooms, cleanliness, size etc. Once again thank you and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Siddharth Tailor Front Office Manager The Ibis Styles London Excel.

Jr Couples - 12/09/2018 AccorHotels certified review
« Tired hotel .. »

We felt the hotel was a little tired looking .. we are also aware though that the hotel will be having a refurb .. slept well and the breakfast was more than adequate. We could have stayed in another locally ibis hotel which was in better condition at the same price.. happy to stay at another ibis hotel but will conduct more in depth research

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey H., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. We are in the process of refurbishing our rooms with an up to date look. We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We do look forward to welcoming you back next time you're over our way. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Anonymous Business - 12/09/2018 AccorHotels certified review
« Nice »

My first 'Styles' experience with Ibis. Room was very good, particularly the bathroom which has perhaps been refurbished? More modern than the usual Ibis hotels I stay at. The bar was disappointing, bar staff walked outside when they had seen my arrival - left standing at the bar while they chatted outside. Worst part was the music which was both very loud and unrecognisable looking at the age profile of those in the bar. Another example of music in bars selected to suit the wishes of staff rather than the customers perhaps? Other than that would certainly return to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations.We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We wish you well and thank you for the feedback. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Anonymous Families - 11/09/2018 AccorHotels certified review
« Great »

Perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley F., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Philip T. Couples - 08/09/2018 AccorHotels certified review
« Good for an overnight stay before flying out of London City Airport »

Largely trouble-free, except, having checked-in online, I then had to go through the process again at the desk. Room fairly basic but clean, bathroom adequate though shower very small. Reasonable value, good breakfast. A pity that the attached 'pub' charges so much for a glass of wine - I can buy two bottles at Lidl for the price of a small glass! And since when did you have to pay 12½% service charge in a self-service pub?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip T., Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations.We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We wish you well and thank you for the feedback. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Sushmita J. Families - 07/09/2018 AccorHotels certified review
« Great Value for money »

We had a a nice time staying here. Well connected to train and a cool pub next door, I really enjoyed my time. Very friendly staff and rooms are great for the price. Would definitely recommend this place and would love to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sushmita J., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Matt B. Families - 04/09/2018 AccorHotels certified review

Pleasant enough but not overly impressed with the hotel facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt b., Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations.We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We wish you well and thank you for the feedback. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Eugene Couples - 04/09/2018 AccorHotels certified review
« Convenient to train, clean rooms, Ok breakfast »

The location was fine , so handy across from the DLR station. Though very little else in the area . We chose it for easy access to London City Airport and that worked out very well for an early flight . Breakfast was ok. Fine for a continental, but orange juice warm etc ( I think machine was broken) and range of breads a little poor - but over all fine . Room was small as often in IBIS but no issues, and also we kept window open with no problems with noise for aircraft or train . the convenience to the DLR station was the selling point ( did not have to drag luggage up/down subway ... but maybe slightly over priced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugene P., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Leanne Couples - 03/09/2018 AccorHotels certified review
« Very welcoming hotel lovely and clean staff very friendly, close to the dlr »

we wanted to visit the 02 arena and the hotel was the perfect location , staff were very friendly and the room was clean and had everything we needed included a fridge and full sky tv , I would highly recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne S., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

C S. Business - 02/09/2018 AccorHotels certified review
« Good but disorganised »

Room and facilities were good but the staff seemed very confused. My booking was changed to a twin room without informing me so had to be changed. I paid for the room and parking on arrival and was then informed by a different member of staff when checking out that I shouldn't of done and that he would refund the parking, somehow I have now been charged twice for the room and received no refund for the parking!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Calvin S., Thank you for taking the time to tell us about your experience at the Ibis Styles London Excel. We are sorry that your experience did not meet your expectations . We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We wish you well and thank you for the feedback. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Ashudeep S. Business - 29/08/2018 AccorHotels certified review
« Not too bad »

The first day I had to get my room changed because of a leaking AC. Second, the internet was too slow-- it was unbearable. The rooms are small but that wasn't much of the problem. The problem was the bathroom which was really tiny-- like it was made for an RV van. The shower was barely 2 feet wide and the curtains used to leak water on all sides. The staff was very kind and helpful but that doesn't help when the room isn't even worth the price you pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashudeep S., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. We are in the process of refurbishing our rooms with an up to date look. We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We do look forward to welcoming you back next time you're over our way. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Samm R. Couples - 29/08/2018 AccorHotels certified review
« Basic, but fulfilled my needs »

Basic hotel Couldn’t check in till 2pm Arrived when there were some pretty shady families hanging around Made me feel very uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salim r., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Cjdjzisowal Couples - 29/08/2018 AccorHotels certified review
« Below average »

Shower reminded me of a caravan. Leaky aircon. Didn't even get a cooked breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spooner A., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. Our hotel is breakfast is compliance with the Ibis Styles standard. We are in the process of refurbishing our rooms with an up to date look. We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We do look forward to welcoming you back next time you're over our way. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

A F. Couples - 29/08/2018 AccorHotels certified review
« Not as Good as Previous visits »

This was third year at the hotel. This year the room was very small with very limited storage space. Breakfast has been downgraded to no hot food just “continental” style. The breakfast area is still not organised very well when busy. Cleanliness is still very good and staff are friendly and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. Our hotel is breakfast is compliance with the Ibis Styles standard. We are in the process of refurbishing our rooms with an up to date look. We do take our guest feedback very seriously and this feedback has been given to the relevant manager look into the issues addressed by you. We do look forward to welcoming you back next time you're over our way. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Jay Business - 28/08/2018 AccorHotels certified review
« Missed the hot breakfast.. »

Great stay was not informed at time of booking that there was no hot breakfast this year. However the very comfy beds made up for the loss.☺

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacquie N., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Mitch B. Couples - 28/08/2018 AccorHotels certified review
« The best way to spend a birthday »

Early check in as we arrived earlier than expected, a very professional, charming and informative few minutes. Breakfast was good and we like the buffet style. Check out was easy too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitch B., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Anonymous Couples - 28/08/2018 AccorHotels certified review

We have been staying at your hotel for years, how about introducing a loyalty scheme, or free full breakfast?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline P., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. Our hotel is breakfast is free compliance with the Ibis Styles standard. We do have Accor loyalty programme please let us know if you would like to became a Accor member. We do look forward to welcoming you back next time you're over our way. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Molly C. Friends - 28/08/2018 AccorHotels certified review

Really good, would like to of been told about additional cost for cooked breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda D., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Dale H. Couples - 27/08/2018 AccorHotels certified review
« Mr Dale H. »

Easy to book in and rooms were clean and sleep well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale H., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

Reg V. Couples - 27/08/2018 AccorHotels certified review
« mr reg v. »

pleasant stay, staff very helpful and courteous ,rooms clean and service excellent. sadly english breakfast not included on menu no more now have to pay.Thats the reason for 9rating instead of 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reginald v., We very much appreciate your comments regarding your stay at the ibis Styles London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siddharth Tailor Front Office Manager Ibis Styles London Excel

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