Hotel - Hotel Mercure Roeselare
Mercure Hotel Mercure Hotel

Hotel Mercure Roeselare

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4.0/5 231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 79.00 EUR Non member rate
From 71.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-9:30
    • Opening hours : Week-end 07:00-11:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 87 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 706 reviews

Our guest reviews for Hotel Mercure Roeselare

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 231 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gearoid C. Business - 04/02/2018
« Very clean hotel and good location for a tired traveller »

Restaurant and bar are very good and breakfast selection is very good also. Rooms are modern and very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

AccorHotels certified review
Geoffrey N. Couples - 22/01/2018
« Second stay at Mercure Roeselare »

A very warm and professional welcome. The hotel is spotlessly clean and our room was spacious and comfortable. Evening meal in the hotel restaurant was good and copious; in fact we regretted having a starter and a main course as it was too much for us. Fabulous choice for breakfast. As the hotel is out of town, you'll need transport to visit Roeselare and elsewhere. Overall, very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
I W. L. T. S. A. S. T. T. L. A. I. Families - 04/01/2018
« MR G A. »

It was one the fantastic time we spend it in that hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

AccorHotels certified review
Anonymous Couples - 27/12/2017
« Nice and cosy hotel, very well located. »

Nice room, very good breakfast and diner. Friendly staff at the reception desk and in the bar and the restaurant. Cleanliness of the room could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jozef Verschave, We very much appreciate your comments regarding your stay at the Hôtel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
David W. Solo - 16/12/2017
« Roeselare - A beautiful town »

Beautifully appointed hotel with good access to the road network, and excellent for visiting the battlefields of Passendale. Excellent breakfasts, and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
Anonymous Couples - 05/12/2017
« Excellent room »

Really pleased with quality of sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

TripAdvisor review
Couples - 18/10/2017
« A very good experience »

An extremely pleasurable experience. Room, staff and food couldn't be faulted. Definitely value for money. Location is excellent for visiting memoral sites. Don't be put off by it's location will be revisiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank you so much for your lovely words. We are more happy to see that you will be returning to Mercure Roeselare and hope that your next visit will be as pleasant as the previous one. Best Regards, Joke De Jonghe

AccorHotels certified review
Colin B. Couples - 17/10/2017

Excellent, very comfortable and clean room followed by an excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

AccorHotels certified review
Heinz &. E. Couples - 23/09/2017
« Three Day Stay at the Mecure in Roeslare was very enjoyable »

We used the Hotel as base for daily outings to Ypres, Bruges and Ostende as well as to Lille and surrounding area. The staff was very efficient and breakfast and dinner excellent. The room was very modern and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister S., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

AccorHotels certified review
Jean Business - 21/09/2017
« previous client smoked in the room : not to Accor Group standards ! »

previous client smoked in the room : not to Accor Group standards !

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister S., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our hotel has a strict non-smoking policy, but unfortunately sometimes people don't respect this. Our reception team is always at your disposal for any comments about the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you ever consider to make a new booking, I personally want to make sure that your stay will be meeting your expectations. Sincerely, Lore Reception

AccorHotels certified review
Mark C. Couples - 04/09/2017
« A super hotel »

We arrived on the Thursday, spent two nights and departed on Saturday morning - the staff were polite and attentive and nothing was too much trouble for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

AccorHotels certified review
Marta Business - 30/08/2017
« Not friendly »

There was no gel nor shampoo in the room. I found out this when I was already in the shower. Had to get out and call. Service was quick to bring it. A mistake can happen. But when I did the check out and the receptionist mechanically asked how was everything (obviously in her script but couldn't care less of my answer) not only she did not remember that barely 15'min ago I had called her asking for soap but when I pointed out that everything fine except from not having gel her sharp answer was something like 'well but didn't you get it very quick?' Then, a sharp and meaningless apology. I am aware belgiums are not the kings of kindness but still... sometimes a smile helps ease up everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Roeselare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joke De Jonghe

AccorHotels certified review
Lynden D. Couples - 24/08/2017
« Excellent service and amenities. »

Excellent service and amenities. Pillows were hard and small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynden D., We very much appreciate your comments regarding your stay at the Hotel Mercure Roeselare. I would like to inform you that we have a pillow menu. So next time don't hesitate to call reception and ask for another one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
P S. Couples - 18/08/2017
« an excellent relaxing stay »

quick and easy check in. bar service excellent. evening meal - service and food both excellent, highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs s., We very much appreciate your comments regarding your stay at the Hotel Mercure Roeselare. You made our day with your score and feedback. we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
Ailsa I. Couples - 11/08/2017
« Mrs »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joke De Jonghe

AccorHotels certified review
Lyall W. Couples - 08/08/2017
« Mr »

Unfortunately due to illness my wife and I could not take up our booking. My sincere apologies. We had booked in order to attend the 100th anniversary of the third battle of Passchendael. Many thanks for being able to give us both a room near to Ypres when all other hotels were full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W. Thank you for the great review of our hotel! Sincerely, Joke De Jonghe

AccorHotels certified review
Keith J. Couples - 01/08/2017
« Very Nice Hotel. »

Overnight stay on route to UK, Hotel was extremely clean and modern, the room was large and comfortable, Breakfast was on a level with the best available and the Meal in the Restaurant in the Evening was excellent and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith J., We very much appreciate your feedback regarding your stay at the Hotel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
Smartravelers Families - 31/07/2017
« nice clean hotel friendly and professional staff »

It is the second year that we stay in this hotel when visiting our family in Belgium . We like the easy access, the parking and the overall aspect of this hotel. The staff try to please you with everything you need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel P., We very much appreciate your comments regarding your stay at the Hotel Mercure Roeselare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joke De Jonghe

AccorHotels certified review
Anonymous Couples - 12/07/2017
« Great staff - shame about some aspects of the rooms »

The staff - reception and housekeeping - are friendly, professional and efficient. Some aspects of the room and layout need changing in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

AccorHotels certified review
J S. Couples - 11/07/2017
« Excellent service »

Excellent experience, easy and friendly. Receptionist was extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joke De Jonghe

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