SO/ Sofitel Singapore Hotel 5 stars

TripAdvisor rating 4.5/5 2,296 reviews
SO/ Sofitel Singapore
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+ 21 Services
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Room 1

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Hotel extras

  • Located in the heart of the city's Central Business District

  • Design: Sophisticated blend of French elegance and modern Singaporean chic

  • Food & Beverage: An epicurean haven with a Modern European restaurant and rooftop pool bar

  • Chic blend of culture and cuisine, art and architecture

  • 134 exquisitely designed rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

SO/ Sofitel Singapore

35 Robinson Road
068876
singapore
singapore

Tel: +6567016800

Fax: (+65)68228375

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 97 :   MARINA TERRACE MARINA BAY SANDS

  • MRT - DOWNTOWN :   Downtown Line DOWNTOWN

  • MRT - RAFFLES PLACE :   EW Line/ NS Line EW14 / NS26 RAFFLES PLACE

  • MRT - TELOK AYER :   Downtown Line DT18 - TELOK AYER

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles

GPS :1.280177, 103.849891

Currently, close to our hotel

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 1.4 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.5 km

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 1.6 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 1.9 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 2.8 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 11 km

Our accommodations

SO COSY, 1 King Size Bed, Complimentary WiFi

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO URBAN, 1 King Size Bed, Bathtub

  • Max. number of persons: ‌2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO STUDIO, 1 Queen Size Bed, Private Bar

  • Max. number of persons: ‌2
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO LOFTY, 1 King Size Bed, Balcony

  • Max. number of persons: ‌3
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO VIP, 1 King Size Bed, Dining Area

  • Max. number of persons: ‌3
  • Area: From 92
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

XPERIENCE RESTAURANT

Type of cuisine: International

Culinary Designer Simone Fraternali presents Modern European dishes with an Italian flare, skillfully prepared before you in an open plan kitchen. The experience is amplified by the magnificent Molteni oven that sits center stage.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1927

Photo non contractuelle / Strictly non binding

Perched atop the exquisitely restored and iconic heritage building, embark on a gastronomical journey with the bar's innovative selection of artisanal equatorial cocktails, delicately paired with tantalizing sharing platters of modern tapas and bar bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SO/ Sofitel Singapore

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,313 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,296 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Hotel near Lau Pa Sat

TripAdvisor rating 4.5/5

suburdj Couples - 16/06/2019 TripAdvisor review

Love the hotel room design & very clean. Bed is comfortable. Complimentary mini bar with coffee machine. Location is just next to Lau Pa Sat where you can find famous satay and various other food here. It is also within walking distance (300 - 400 m) to MRT Telok Ayer Station.Very friendly staffs. It's just So Sofitel. :)

Dear suburdj, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued guests. It is fantastic that you had the chance to experience the Lau Pa Sat Festival Market located right behind us - it truly is an admirable experience. I am delighted that you liked our room design too; which is influenced by a blend of 20th Century France and local Singaporean cultures. I am very heartened to hear that you enjoyed your stay overall. Once again, thank you for sharing your experience. We hope to have you back in the near future for another SO/ Magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Great hotel and staff

Customer review rating 4.4/5

Tomas Business - 14/06/2019 AccorHotels certified review

It was a great stay. Big difference been made by friendliness of the staff and focus on customer. Room service were outstanding, always clean towels, topped up mini bar and etc. The only down side, that gym had a small variety of training equipment.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your praises for the SO/ team. We consider our staff to be one of our biggest asset. They, as much as I, deeply appreciate your endorsement as it is our utmost reward. However, I regret to hear that the gym fell short of your expectations. As we are a boutique hotel in a heritage building, our space is restricted and thus, resulting in the limited number of training equipment that we are able to have. While we understand your frustration, we thank you for your kind understanding on this matter. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Great

Customer review rating 4.4/5

Neil Solo - 14/06/2019 AccorHotels certified review

Great

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I am sure that this feedback serves as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Happy Stay

Customer review rating 4.4/5

Linda J. Couples - 14/06/2019 AccorHotels certified review

The experience was good. The staff are lovely and very welcoming and the accommodation is good.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your praises for the SO/ team. We consider our staff to be one of our biggest asset. They, as much as I, deeply appreciate your endorsement as it is our utmost reward. I have also noted on your feedback on our buffet breakfast. Rest assured that it has been addressed to the relevant department to be looked into. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager

Quality assurance and control needs work

Customer review rating 4.4/5

Leo P. Friends - 13/06/2019 AccorHotels certified review

A/C needed fixing Room phone needed fixing Water from inside the shower area leaks into the main bath

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am sorry to hear about the shortfalls experienced during your stay; please allow me to express my sincerest apologies for any inconvenience caused. I understand that our Director of Front Office, Rizza, had also tried reaching out to you as we are deeply committed to regaining your trust. Rest assured that this is not the usual standard of SO/ Sofitel Singapore and we are already taking the appropriate measures to rectify the issues and prevent future occurrence. Once again. thank you for sharing your experience. We hope you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Clean quiet comfortable

Customer review rating 4.4/5

T. S. H. Couples - 12/06/2019 AccorHotels certified review

Front desk was polite and efficient. Area is well kept, clean and comfortable. Located in a convenient area of business district.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. Our hotel is indeed located conveniently in the heart of Singapore's CBD area, yet within walking distance to various attractions. I am also pleased to know that the team rendered their services well. Your comments will be shared with our team members. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

A One Night Stay in So Sofitel!

Customer review rating 4.4/5

Lee D. Couples - 12/06/2019 AccorHotels certified review

From check in to departure, our experience was fantastic. We had just stayed in one hotel for a few days and we moved to the Sofitel for our last night. The experience was so much friendlier and warmer that where we had stayed. The check in experience was fast and pleasant and the Concierge service first class. Brian showed us our room and how to use all the facilities as well as directions to places to visit. He made the experience one to remember

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your praises for our SO/ ambassadors - in particular Brian who managed to make your stay a memorable one. I am delighted to hear that you had a fantastic stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Excellent staff and facilities and very friendly staff

Customer review rating 4.4/5

Janet W. Couples - 12/06/2019 AccorHotels certified review

We had a great time. The staff were very helpful and friendly. Our breakfast and dinner was exceptional, Simone the Head Chef and his team excelled in presentation and the unique flavour just tantalised your taste buds. Decor was wonderful a really beautiful hotel.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am delighted by your mention of our room decor, which is influenced by a blend of 20th Century France and local Singaporean cultures. I am also glad that our Executive Chef, Simone, did a fantastic job in preparing your breakfast and dinner. It is indeed heartening to hear that you had a great time overall. It will be wonderful if you could help spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope to host you again in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

pleasant

Customer review rating 4.4/5

Anonymous Business - 11/06/2019 AccorHotels certified review

Check-in at 2:00am was a nightmare. My room was not ready at check-in after 30 hours of travel, even though I sent the So/Sofitel team my itinerary upon booking. The rest of the experience was really good. Nice touch with the macaroons, the lion and the turndown service. The breakfast was also good, if expensive. Overall my stay was pleasant.

Dear Leigh Anne L., Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I am sorry to hear about the shortfalls experienced during your stay; please allow me to express my sincerest apologies for any inconvenience caused. I believe there were some miscommunication on our part, which should not have happened at all. However, I am heartened to hear that you had a pleasant stay overall and that your check-in experience did not dampen your whole stay. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Very Nice Hotel in the Wrong Location

Customer review rating 4.4/5

Hadi Families - 11/06/2019 AccorHotels certified review

Inside the hotel can't find any fault, everything is great. The cleanliness, the service, the design. Unfortunately this hotel is located in Biz Area, on Sunday almost everything around are closed.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. Please accept my apologies on the early closure of our rooftop bar. Rest assured that we are addressing it with the team to resolve and prevent future occurrence. Nevertheless, I am glad you had a great stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Excellent

Customer review rating 4.4/5

Faye Friends - 11/06/2019 AccorHotels certified review

It's truly a memorable one, staff are all superb! From front desk to housekeeping! Everyone did a good job! Keep it up

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your praises for our SO/ ambassadors - it definitely is a boost for us every time we receive reviews like this. I am delighted that our team made your stay a memorable one. It will be great if you could spread the words on our TripAdvisor page. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Perfect

Customer review rating 4.4/5

Ab Couples - 11/06/2019 AccorHotels certified review

Very friendly staff, and the room was bursting with comfort and thoughtful amenities.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. Indeed, each room is created to arouse feelings of curiosity, comfort and a sense of belonging - a home away from home. I am delighted that you had a fantastic stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

What a pleasant stay

Customer review rating 4.4/5

Neea Families - 10/06/2019 AccorHotels certified review

The staffs really helpful, from the front desk until my departure. During the check in it was so easy and I get free upgrade to bigger room, when check out Nazar from concierge helped us a lot with our luggage and children. A wonderful experience staying at So Sofitel. Will come back for sure.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am glad to hear that you had such a perfect experience. I truly appreciate your praises for our SO/ ambassadors - in particular Nazar. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Amazing

Customer review rating 4.4/5

Syida Families - 10/06/2019 AccorHotels certified review

Hotel not that Muslim-friendly, but service makes up for it. Housekeeping put pail when they know we use wet toilet. Hotel got us prayer mats. Thank you.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. It is regretful that we are not a Muslim hotel but am glad that our SO/ ambassadors made up for it. It is also wonderful to hear you were pleased with what had been prepared for you. This definitely serves as a boost for our team to aim to provide an exceptional experience for each and every guest. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Comfortable

Customer review rating 4.4/5

Simon O. Couples - 09/06/2019 AccorHotels certified review

Excellent location. The rooms are well designed, comfortable bed. Clean. Rooftop bar had great drinks and service.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. We noticed that the rating for your check-in is not ideal. If you do not mind, I would appreciate if you could reach out to me directly for us to understand more on this aspect. This will also allow us to take the appropriate measures to rectify this moving forward. Nevertheless, I am delighted that you had a great stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Perfect

Customer review rating 4.4/5

Mike M. Business - 09/06/2019 AccorHotels certified review

From arrival to departure, the team at your hotel provided a premier experience and friendly manner

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. It is great you had the perfect stay overall. I truly appreciate you acknowledging the friendliness of our SO/ ambassadors. It is definitely an encouragement for us to strive to continuously improve the quality of our services. However, we have also noted on your feedback on our breakfast. Rest assured that this has been addressed to our Executive Chef to be looked into. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Good Hotel Well Located

Customer review rating 4.4/5

John Q. Couples - 09/06/2019 AccorHotels certified review

Very friendly staff who went out of way to assist

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I am truly pleased about your appreciation for our SO/ ambassadors and I am glad they are friendly and helpful. It's a boost for us every time we receive reviews such as this. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Good service

Customer review rating 4.4/5

P. S. Business - 08/06/2019 AccorHotels certified review

The hotel’s service is very good including staff etc and one thing that you need to improve is the internet at the 5th floor does not work well. Signal weak and the speed is slow.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear that the WiFi signal was not strong enough; please accept my apologies for the inconvenience caused. Rest assured that we have addressed it to the relevant department to rectify this moving forward. Nonetheless, I am delighted you had a good stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Mr.

Customer review rating 4.4/5

V. K. Business - 08/06/2019 AccorHotels certified review

Good hospitality, and facilities.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am glad that you liked the hospitality and facilities, and had a wonderful stay. It is indeed a boost for us to continuously strive to improve the quality of our services. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

S W. Couples - 07/06/2019 AccorHotels certified review

Very well prepared room with everything catered for. Services from everyone is very high standard and friendly.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your acknowledgement of the quality of our services and heartiness of our SO/ ambassadors. It is fantastic to hear that you enjoyed your stay here. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager
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