SO/ Sofitel Singapore Hotel 5 stars

TripAdvisor rating 4.5/5 2,353 reviews
SO/ Sofitel Singapore
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+ 21 Services
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Room 1

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Hotel extras

  • Located in the heart of the city's Central Business District

  • Design: Sophisticated blend of French elegance and modern Singaporean chic

  • Food & Beverage: An epicurean haven with a Modern European restaurant and rooftop pool bar

  • Chic blend of culture and cuisine, art and architecture

  • 134 exquisitely designed rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

SO/ Sofitel Singapore

35 Robinson Road
068876
singapore
singapore

Tel: +6567016800

Fax: (+65)68228375

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 97 :   MARINA TERRACE MARINA BAY SANDS

  • MRT - DOWNTOWN :   Downtown Line DOWNTOWN

  • MRT - RAFFLES PLACE :   EW Line/ NS Line EW14 / NS26 RAFFLES PLACE

  • MRT - TELOK AYER :   Downtown Line DT18 - TELOK AYER

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles

GPS :1.280177, 103.849891

Currently, close to our hotel

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 1.4 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.5 km

Mid-Autumn Festival

From 13/09/2019 to 13/09/2019

At 1.5 km

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 1.6 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 1.9 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 2.8 km

Our accommodations

SO COSY, 1 King Size Bed, Complimentary WiFi

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO URBAN, 1 King Size Bed, Bathtub

  • Max. number of persons: ‌2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO STUDIO, 1 Queen Size Bed, Private Bar

  • Max. number of persons: ‌2
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO LOFTY, 1 King Size Bed, Balcony

  • Max. number of persons: ‌3
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO VIP, 1 King Size Bed, Dining Area

  • Max. number of persons: ‌3
  • Area: From 92
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

XPERIENCE RESTAURANT

Type of cuisine: International

Culinary Designer Simone Fraternali presents Modern European dishes with an Italian flare, skillfully prepared before you in an open plan kitchen. The experience is amplified by the magnificent Molteni oven that sits center stage.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1927

Photo non contractuelle / Strictly non binding

Perched atop the exquisitely restored and iconic heritage building, embark on a gastronomical journey with the bar's innovative selection of artisanal equatorial cocktails, delicately paired with tantalizing sharing platters of modern tapas and bar bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SO/ Sofitel Singapore

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,451 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,353 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Thoroughly impressed

Customer review rating 4.4/5

Satish K. Couples - 15/07/2019 AccorHotels certified review

My wife loved the entire experience be it the check in , style , design & aesthetics (room , facade , foyer ) , customer service , tech and comforts at a swipe and touch etc. Was awesome to walk through and eat at Lau Pa Sat , satay Street and retire to the awesomely cool oasis that is So Sofitel , Singapore

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. I am delighted that you enjoyed your stay overall - from the room to hotel to the technology. I will be sure to share your praises with the team as it is definitely an encouragement for us to aim to provide an exceptional experience for each and every guest. It will be wonderful if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Great stay

Customer review rating 4.4/5

Clara Friends - 15/07/2019 AccorHotels certified review

Enjoyed our stay with great service from staff.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am delighted that the birthday surprise planned was a success. It is always wonderful to see our guests leaving the hotel happily. I am sure our team have enjoyed catering to your needs as much as you have enjoyed your stay. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Ms C.

Customer review rating 4.4/5

Ms C. Families - 15/07/2019 AccorHotels certified review

Check in and service was excellent on first day of our stay. However, we were horribly disappointed with our 2nd night. Upon a very long and exhausting day at the SEA Aquarium and Universal Studios, we return to find that our bed did not have a blanket. I called reception and my request was attended to 15mins later. A man brought a quilt with NO COVER to my room. I told him I need a cover in order to use the quilt, and he kept emphasising that he isn't housekeeping and that housekeeping has closed for the night. I have never been to any hotel that does not have 24hr housekeeping service!! He returns another 15mins later with a folded up fabric in his hand and expected me to set my bed myself. He hesitantly offered to set up for me, but then I discovered what he brought were BED SHEETS. He leaves again and returns with a housekeeping staff (again, I was told by him that housekeeping has closed). There was miscommunication between them as she brought with her an underlay bed cover. She leaves and returns with a quilt cover and quickly offers to assemble, but within 2mins she discovers the quilt the man brought previously was a size too large for our bed, so she leaves for the correct cover size. Upon her return she notifies me there isn't a correct size quilt for our bed available, asks if we mind using the larger one. She quickly grabs the larger bed sheet outside and promptly replaces the quilt. By then it was almost 12am, my 2 young boys were exhausted beyond means. I'm a single mom and you can imagine how terribly exhausted I was after a full day at 2 attractions with 2 young boys! I expect to come back to the hotel with my room made up and ready to settle in for the night. You can imagine my frustration and helplessness! I have to say the housekeeping lady who came to help later was much more efficient. The quilt from the first night was made dirty, that is why I removed it from the bed and placed it in the bathtub so it's clear to housekeeping that it needs to be replaced. The maid has left the dirty quilt rolled up on top of the towel rack, and no clean quilt on our bed!!

A great stay

Customer review rating 4.4/5

H Business - 15/07/2019 AccorHotels certified review

I required a room for a night in Singapore and decided to try the SO/ Sofitel. Although a slightly curious disembarkation point, this quaint hotel proved to be a worthwhile stay with close proximity to a popular hawker centre and public transport.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear that your check-in experience was not ideal. I understand that our Assistant Front Office Manager, Vincent, had also reached out to you for a detailed explanation on our check-in process. Please accept my apologies for any inconvenience caused. Nevertheless, I am delighted you had a great stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back and better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

So good, so fabulous, so soifitel!!

Customer review rating 4.4/5

Anonymous Families - 15/07/2019 AccorHotels certified review

Awesome - great staff, amazing location and great facilities. Also delicious food.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. We are indeed very blessed to be located in such a centralized location, yet within walking distance to various attractions and I am glad you benefited from it. It is wonderful you had a fabulous stay overall. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Great Service poorly designed rooms

Customer review rating 4.4/5

Emmanuel K. Couples - 14/07/2019 AccorHotels certified review

Service was great as are hotel amenities and location but we didn't like room design. Glass doors in restroom a bad idea as is room visibility from lobby

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your feedback on the design of our rooms; please accept my apologies that it fell short of your expectations. I understand that our Executive Assistant, Joei, had also reached out to you as we are deeply committed to regaining your trust with us. Rest assured that we are addressing the issue and have conveyed it to the appropriate department to be looked into. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

location and ambiance

Customer review rating 4.4/5

L V. V. Business - 14/07/2019 AccorHotels certified review

great location and nicely designed, well equiped, yet comfortable rooms.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. Indeed, our prime location is one of our key features in which we are located in the heart of Singapore's Central Business District, yet within walking distance to various attractions. It is wonderful you enjoyed your stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Nice hotel, great location

Customer review rating 4.4/5

Jurriën Solo - 13/07/2019 AccorHotels certified review

I was staying at this hotel for a short staycation with as goal to relax and catch up on some rest. That went quite well. The location is great; it's a walking distance to my office. Even though that means it's in the centre of the CBD, the rooms are really quiet. The rooms themselves are nice too, in classical European style with a modern twist. Check-in was smooth, efficient, and staff was helpful. Especially considering I arrived only half an hour after booking the room. Perhaps because I booked last-minute, I did not find a welcome amenity in my room, like is often generously provided in other Accor hotels. A bit disappointing, but not the end of the world. Breakfast was great. Not the most elaborate breakfast in terms of choice, but the quality of the food is high. I would come back for the breakfast alone. Dinner, on the other hand, was a bit disappointing. The food itself was good, but the staff seemed a bit stressed and chaotic, and the restaurant's atmosphere was a bit hectic, because of all the people walking around in the lobby (it's a small area). I probably won't have dinner there again. The rooftop bar is nice too. Friendly and knowledgable staff who's happy to suggest cocktails to suit your mood. Will have a drink there again. The sandwich that I tried at the bar wasn't great; I'll stick to the drinks.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate you sharing your thoughts on some aspects of your stay and please accept my apologies on the shortfalls faced. Rest assured that your concerns will be addressed to the appropriate departments to be looked into. Nevertheless, I am delighted you had a great staycation overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another staycation at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Great experience

Customer review rating 4.4/5

Thao P. Families - 12/07/2019 AccorHotels certified review

The staffs were exceptionally helpful. The hotel utilizes iphone and ipad for room facilities control and staff request, which is greatly convenient. The room was not spacious but super clean and fitted with modern conveniences.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am truly pleased by your mention of our high-tech rooms, in which all electronic devices in the room can be controlled with just an iPad. I am delighted you had an enjoyable stay overall. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We look forward to welcoming you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

good one

Customer review rating 4.4/5

Nick Z. Business - 12/07/2019 AccorHotels certified review

nice facility, nice service just one thing which may need imrpove: the drain sounds loundy。。。

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I truly appreciate your feedback on our drainage noise. Please accept my sincerest apologies for any inconvenience caused. Rest assured that I will have this issue addressed to our Engineering Department to rectify moving forward and prevent future occurrence. Nevertheless, I am delighted to hear that you had a great stay overall. Once again, thank you for sharing your concern and experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Another great stay

Customer review rating 4.4/5

Paul A. Business - 12/07/2019 AccorHotels certified review

I have stayed at this hotel many times in the past few years, and each time I have a very comfortable and enjoyable stay. Location is great, and hotel staff are always on hand to help.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your support for our hotel and your acknowledgement on the heartiness of our SO/ ambassadors. I am sure they have enjoyed catering to your needs as much as you enjoyed your stay. I am delighted to hear that your stay was a pleasant one. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

As advertised, you are a luxury boutique hotel with a great location.

Customer review rating 4.4/5

Drew A. Couples - 12/07/2019 AccorHotels certified review

Very happy with your friendly, efficient staff, delicious food, and comfortable well-appointed accommodation. We highly recommend you.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is heartening to read about your affirmation on the luxurious experience as advertised. I will be sure to share your praises with the team as it's a boost for us to aim to provide an exceptional experience for each and every guest. I am delighted you enjoyed your stay overall. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

very nice

Customer review rating 4.4/5

Jms Business - 11/07/2019 AccorHotels certified review

convenient location, nice room, nice poolbar

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. Indeed, our location is one of our key features being in the middle of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes walk away from many iconic attractions, and I hope you benefited from it. It is fantastic to hear you had a wonderful stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Luxury stay at stylish hotel

Customer review rating 4.4/5

Sally Couples - 11/07/2019 AccorHotels certified review

Wonderful hotel with great facilities and staff. The room had unique facilities and staff very friendly. Location great right outside a market.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. We are indeed blessed to be located right behind Lau Pa Sat Festival Market which serves the best of local food. I am pleased to hear that you liked the room and hotel and had a great stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay. SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Gigi Business - 10/07/2019 AccorHotels certified review

Good location. Good coffee.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear that the iPhone was not working in the room; please accept my sincerest apologies.However, thank you for bringing this to our attention. Rest assured that we have addressed this to the appropriate department to rectify this moving forward. We have also noted on your preference for a room with wider window. As we are a boutique hotel housed in a heritage building, there are certain limitations to the structure of the rooms which is unfortunately out of our control. While we understand your frustration, we thank you for your kind understanding on this matter. Your feedback is much appreciated and we do hope you will allow us the opportunity to welcome you back in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Soo good at the sofitel hotel

Customer review rating 4.4/5

Reny Families - 09/07/2019 AccorHotels certified review

The room is good clean and bright and the snack in the screen on is soo delicioso

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I am delighted you enjoyed the room and complimentary snacks. This definitely is a boost for all of our team as we aim to provide an exceptional experience for each and every guest. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Thank you for making my stay with my gf so perfect

Customer review rating 4.4/5

Terence S. Couples - 09/07/2019 AccorHotels certified review

Was looking for a place to spend some quality time with my girlfriend as we celebrated an important milestone in our lives, and was recommend so sofitel. It did not disappoint. The service, the room, the staff. It was amazing. Will stay again in future

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am thrilled to hear that you celebrated your milestone with your girlfriend in our hotel. I am glad our hotel did not disappoint. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Superb Hotel

Customer review rating 4.4/5

Ritchie Families - 09/07/2019 AccorHotels certified review

Really nice hotel. they give us excellent service. room is comfy, clean and well designed. location also good. great experience.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. We are indeed fortunate to be situated in the heart of Singapore's Central Business District, yet within walking distance to various local attractions. I am delighted you liked the room and had a wonderful stay overall. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Anonymous Business - 08/07/2019 AccorHotels certified review

The in room service did not work despite dialling in multiple time from the iphone. The room lack proper lighting. The request for an early check in was also not entertained.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for any inconvenience caused. I understand that our Executive Assistant, Joei, had connected with you as we deeply committed to regaining your trust with us. We would also like to gain some further insights from you which will definitely allow us to take the appropriate measures to rectify moving forward. Once again, we appreciate you sharing your experience and we do hope that you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

never seems to disappoint

Customer review rating 4.4/5

Kc Business - 08/07/2019 AccorHotels certified review

can't say enough, always welcomed by staff and was a very pleasurable stay

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. I truly appreciate your acknowledgement on the heartiness of our SO/ ambassadors. I am sure this feedback will serve as an encouragement for all of our team as we aim to provide an exceptional experience for each and every guest. I am delighted you had a pleasant stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager
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