SO/ Sofitel Singapore Hotel 5 stars

TripAdvisor rating 4.5/5 2,419 reviews
SO/ Sofitel Singapore
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Located in the heart of the city's Central Business District

  • Design: Sophisticated blend of French elegance and modern Singaporean chic

  • Food & Beverage: An epicurean haven with a Modern European restaurant and rooftop pool bar

  • Chic blend of culture and cuisine, art and architecture

  • 134 exquisitely designed rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

SO/ Sofitel Singapore

35 Robinson Road
068876
singapore
singapore

Tel: +6567016800

Fax: (+65)68228375

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 97 :   MARINA TERRACE MARINA BAY SANDS

  • MRT - DOWNTOWN :   Downtown Line DOWNTOWN

  • MRT - RAFFLES PLACE :   EW Line/ NS Line EW14 / NS26 RAFFLES PLACE

  • MRT - TELOK AYER :   Downtown Line DT18 - TELOK AYER

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles

GPS :1.280177, 103.849891

Our accommodations

SO COSY, 1 King Size Bed, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Mini Bar

SO URBAN, 1 King Size Bed, Bathtub

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • Mini Bar

SO STUDIO, 1 Queen Size Bed, Private Bar

  • Max. number of persons: 2
  • Area: From 55
  • Wireless internet in your room
  • Mini Bar

SO LOFTY, 1 King Size Bed, Balcony

  • Max. number of persons: 3
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

SO VIP, 1 King Size Bed, Dining Area

  • Max. number of persons: 3
  • Area: From 92
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

XPERIENCE RESTAURANT

Type of cuisine: International

Culinary Designer Simone Fraternali presents Modern European dishes with an Italian flare, skillfully prepared before you in an open plan kitchen. The experience is amplified by the magnificent Molteni oven that sits center stage.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1927

Photo non contractuelle / Strictly non binding

Perched atop the exquisitely restored and iconic heritage building, embark on a gastronomical journey with the bar's innovative selection of artisanal equatorial cocktails, delicately paired with tantalizing sharing platters of modern tapas and bar bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SO/ Sofitel Singapore

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,740 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,419 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Super location and excellent staff!

Customer review rating 4.4/5

Maria B. Couples - 14/09/2019 AccorHotels review

My husband and I had a wonderful time. It was very relaxing and the bed was very comfortable.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. Indeed, we are very lucky to be located in the heart of the Central Business District with its ravishing skyscrapers, yet only a few minutes walk away from many iconic attractions. I am delighted to hear that you had a wonderful stay overall. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Except the first night impacted by the constant noise couldn’t sleep. The second night onwards, I was quite comfortable after the room changed.

Customer review rating 4.4/5

Jessie L. Business - 14/09/2019 AccorHotels review

Good

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am sorry to hear that you were affected by the noise; please accept my apologies. However, I am delighted that you were satisfied with the room change. Your comfort is always our priority, rest assured that we have addressed the noise issue to our Engineering Department to be looked into. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

OK

Customer review rating 4.4/5

Massimo Business - 13/09/2019 AccorHotels review

Check-in was good. Location is good. My accor club number was not recorded despite giving it at check in and check out Breakfast is nit on par with similar hotels There was a problem with water leakage in toilet but was fixed promptly

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive positive feedback from our valued loyalty members. Indeed, our hotel location is one of our key features being in the middle of the Central Business District with its dazzling skyscrapers yet, we are only a few minutes walk away from various iconic attractions. I am sorry to hear that we did not entirely meet your expectations on this occasion; please accept my sincerest apologies. Rest assured that this has been addressed to the relevant departments to be looked into. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore. SO/ Sincerely, Rushdee Hosany General Manager

3 Stars Hotel in 5 Stars hotel name, below standard services

Customer review rating 4.4/5

Pannavach (. Business - 13/09/2019 AccorHotels review

The services at SO Sofitel Singapore is quite disappointed compare to other Accor residences we've visited . The housekeeping & services is poorly manage, and there're 2 rooms didn't get turn-down and mini-bar refill during 2 nights we stayed, the pillow was flat & thin -which cannot be requested for a better pillow as the housekeeping said that they have only the given pillow. The hotel room has musty smell, and many more bad experiences during our group stayed.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for any inconvenience caused. I understand that our Sales Executive, Emily, had connected with you as we are deeply committed to regaining your trust at SO/ Sofitel Singapore. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. Do also reach out to us for any further concerns that you would like to highlight and we will be happy to correct the shortfalls. Once again, we appreciate you sharing your experience and we do hope that you will give us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Emma Business - 12/09/2019 AccorHotels review

Great location. Nice shower. Lighting and aircon was easy and good.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the middle of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes walk away from many iconic attractions. Nevertheless, I am delighted you had a great stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager

Good

Customer review rating 4.4/5

Anonymous Business - 12/09/2019 AccorHotels review

Friendly staff. clean room.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. We noticed that the rating for our breakfast is not ideal. If you do not mind, I would appreciate if you could reach out to me directly for us to understand more on the shortfalls. This will also allow us to take the appropriate measures to rectify this moving forward. We hope you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Beautiful hotel, friendly staffs & excellent amenities

Customer review rating 4.4/5

Orsino Couples - 12/09/2019 AccorHotels review

Very satisfying...!

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. It will be great if you can spread the words on our TripAdvisor page. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

SO sorry SO

TripAdvisor rating 4.5/5

AmandaJ507 Business - 12/09/2019 TripAdvisor review

As far as the ACCOR Sofitel and SO brand go, I was so disappointed with the wear and tear for such a young hotel - not what you expect from the brand. However, the staff were terrific, I got to the stage I stopped saying " hey I am SO sorry but

Dear Amanda, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our guests. I appreciate your feedback on the wear and tear of the hotel. I am sorry to hear that we did not entirely meet your expectations in this area, however thank you for expressing your concerns. Please rest assured that we have raised this with the appropriate departments in a hope to resolve any issues. I sincerely apologize for any inconvenience caused to you, and hope it did not deter from your stay too much. Once again, thank you for your feedback and we do hope that you will give us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Ms

Customer review rating 4.4/5

Petya D. Solo - 11/09/2019 AccorHotels review

I spent my birthday in Singapore and my personal holiday wouldn't be so great without the amazing help and genuine kindness of the staff. I would like to especially thank Ereen from the reception desk and Tyson, the concierge. Ereen was so kind to write a personal colorful birthday card for me! Tyson was amazing (and very patient with me;)) with his on-the-spot recommendations on what to do/where to go while in Singapore. From the hotel also offered me a voucher for a cake & drink, which I consumed with pleasure :). I had a lovely mid- night moment at roof top pool and had a great 'mocktail' there. Generally I find the hotel truly great: it has a perfect location, a boutique-like atmosphere, very clean, modern (all in-room control is through a notepad, even the curtains), nice Karl Lagerfeld references in the rooms, very kind and accommodating stuff. I would happily stay there again during next visits in Singapore. Thank you!

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. I truly appreciate your endorsement on the heartiness of our SO/ ambassadors - in particular Tyson and Eileen. I am also delighted that you noticed our chic and modern decor by Karl Lagerfeld, and had a moment to relax in our tropical rooftop pool and bar, 1927. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Fabulous

Customer review rating 4.4/5

Jude B. Couples - 10/09/2019 AccorHotels review

Great space n a very cosmotolitan city

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive positive feedback from our valued guests. I am sure this definitely serves as a boost for us to continuously improve the quality of our services. We look forward to welcoming you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Brilliantly located stylish hotel in heart of Singapore

Customer review rating 4.4/5

Melissa Couples - 10/09/2019 AccorHotels review

Loved the room. Beautifully presented with lots of little extras. Staff were very friendly and attended to our needs with a smile. Rooftop bar was stunning.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. Our SO/ ambassadors, as much as I, deeply appreciate your endorsement it is our utmost reward. I will be sure to share this with the team as its a boost for us to aim to provide an exceptional experience for each and every guest. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Great experience

Customer review rating 4.4/5

Takashi Families - 10/09/2019 AccorHotels review

All staff are so friendly and greeting every where in the hotel. I enjoyed to stay in pool. The rooms are so nice to relax. Thanks

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your praises for our hotel and SO/ ambassadors. I will be sure to share this with the team as its an encouragement for us to strive to continuously improve the quality of our services. It is great you had the moment to enjoy our rooftop pool and enjoyed your stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Every member of staff was lovely and added to our experience

Customer review rating 4.4/5

Morgan T. Couples - 10/09/2019 AccorHotels review

In particular our receptionist who checked us in was delightful and went through all details with us. The concierge was kind and went through everything in our room. But the best was when we arrived towards the end of breakfast service and a lady put together our meals for us so we didn’t miss out. We are very great full and hope the teams get recognition for their great service.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive positive feedback from our valued loyalty members. Your endorsement on the friendliness and heartiness of our SO/ ambassadors is very much appreciated, we consider our staff to be one of our biggest asset. They, as much as I, deeply appreciate your endorsement it is our utmost reward. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Simply divine

Customer review rating 4.4/5

Janine Couples - 09/09/2019 AccorHotels review

Every aspect was fantastic from luxury, stylish, boutique styling of bedrooms, dining area, reception and pool... to delicious food. Exceptionally helpful and friendly staff.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am pleased to read that you are particularly impressed with our hotel, being a stylish boutique hotel and friendly Ambassadors, we consider our staff to be one of our biggest asset. They, as much as I, deeply appreciate your endorsement it is our utmost reward. It will be great if you could spread the words on our TripAdvisor page too. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Great hotel for our Anniversary

Customer review rating 4.4/5

Tom O. Couples - 09/09/2019 AccorHotels review

Beautiful hotel, good staff n Great Location. We got upgrade room that made perfect our 20th anniversary

Dear Valued Guest Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive positive feedback from our valued loyalty members. I am delighted that our location met your convenient expectation. SO/ Singapore is surrounded by many exciting places of interests such as Marina Bay, Chinatown, Lau Pa Sat etc. It is great you had a wonderful anniversary stay. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager

Beautiful luxurious tiny hotel

Customer review rating 4.4/5

Carolyn L. Families - 09/09/2019 AccorHotels review

We love the luxury feeling inside the hotel. It's small yet it exceeded everything a luxury hotel can offer. Love the oh so free mini bar. Check in and check out is very convenient too. The only hassle is the barbecue night. The taxi driver was mad at us because he can't drop us anywhere. We were supposed to pick up our luggage going to the airport but there's nowhere to park.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your feedback on our drop off point. However, we do have a drop off point along Boon Tat Link. Please accept my apologies that it had not been communicated to you during your stay with us. Nevertheless, I am delighted you had an enjoyable stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Wonderful hotel. well appointed and comfortable and right in the centre of the Fincial precinct.

Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

Very welcoming. Especially Ben the night porter - who goes out of his way to be of assistance. Very friendly hotel.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I truly appreciate your endorsement on the heartiness of our SO/ ambassadors - in particular Ben. I will definitely share this with the team as it's a boost for us to aim to achieve service excellence. Thank you again for sharing your experience. We look forward to welcoming you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Anonymous Business - 09/09/2019 AccorHotels review

Although the room was quiet, there was no view, which made me feel a bit dark when I am in a room. Further whenever I use washroom like washing hands, the water sounds came out rather loud. Bathrobe seems to be a size for gentleman?

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the SO/ Sofitel Singapore. I am sorry that we did not entirely meet your expectations on this occasion; please allow me to express my sincerest apologies. At SO/ Sofitel, we strive to provide an exceptional experience for every guest; therefore your feedback is very important to us. Please rest assured that we exerting much force in giving attention to the issues raised in a hope to resolve and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Wei M. Business - 09/09/2019 AccorHotels review

Hotel is nice and clean and hotel person can provide good service such as taxi or meals.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

Jennifer L. Business - 08/09/2019 AccorHotels review

I stayed with the hotel for four nights. Friendly staff, great service, and good breakfast. However, the wall between rooms is thin, and I can hear the people next door laughing and talking so loud from 10pm till around 1am during my last night at the hotel. Overall, great experience!

Dear Chiahun L., Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued guests. I regret to hear that we did not entirely meet your expectations; please accept my sincerest apologies. Rest assured that your concerns have been addressed to the appropriate department to be looked into. Nevertheless, I am delighted you had a great experience overall. Thank you again for sharing your experience. We look forward to welcoming you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager
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