Hotel - SO Sofitel Singapore
So Sofitel Hotel So Sofitel Hotel

SO Sofitel Singapore Hotel

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4.5/5 1,860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 134 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 7,202 reviews

Our guest reviews for SO Sofitel Singapore

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,860 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Roula Solo - 17/04/2018

Fantastic! disappointing that the pool was closed. Otherwise, great.

AccorHotels certified review
Anonymous Couples - 12/04/2018
« Lovely hotel, great staff! »

We liked hotel very much, location is great for exploring Singapore. Whole staff is very helpful and friendly. Very good breakfast. All and all lovely experience!

AccorHotels certified review
Anonymous Friends - 10/04/2018
« We reallly enjoyed our stay in Sofitel. It was as good as my last experience of a sofitel welcome »

The staff were magnificent, in particular the support team who looked after us totally with maps, information and generally always there to provide whatever we needed. Breakfast was excellent and the manager of the Restaurant also went beyond his brief. I do always look for a Sofitel when travelling and this decision did not let us down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Bonjour from SO/ Sofitel Singapore! Thank you SO/ much for your loyalty and patronage. I am SO/ delighted to learn that you had a great stay with us! Thank you SO/ much for acknowledging the quality of our services and heartiness of our team members. Would you be travelling to Singapore soon, please don’t hesitate to get in touch. We will be SO/ happy to host you again at SO/ Sofitel Singapore! SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018
« very clean and great staff »

Had a great stay very relaxing and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Bonjour from SO/ Sofitel Singapore! I am SO/ pleased to read such positive comments about your recent stay with us! Thank you for acknowledging the great job of our SO/ Ambassadors. I will definetely share your positive comments with them. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future/ SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Business - 09/04/2018
« Lovely staff and funny design »

I very much enjoyed my stay. Only negative being that the pool & rooftop bar weren't operational. As I didn't have free time to go to Sentosa, this was a downside based on what my expectations were when booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you very much for your feedback on us. I am SO/ glad to learn that you have enjoyed your overall stay with us. Thank you also for your kind words about our SO/ Ambassadors and about our design influenced by 19th century French grandeur and a local Singaporean touch. However, I would like to apologies for any discomfort caused by our HI-SO Pool&Bar embellishment. We hope to welcome you back at SO/ Sofitel Singapore soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Zena Couples - 08/04/2018
« Loved all the staff and were very helpful and welcoming »

We loved our stay. Close to everything and my husband was pleased with the iPad and how it controls the lighting, tv ect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Bonjour from SO/ Sofitel Singapore! I am SO/ delighted to learn that you had a comfortable and relaxed stay with us. I’m also pleased that you have mentioned our IPad Control system. All our guestrooms are equipped with the latest Apple-based guest technology solution (IPad Mini, IPhone 5). We hope to welcome you back to So Sofitel Singapore soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Bethany Couples - 08/04/2018
« Helpful staff and a very well appointed hotel »

The staff were wonderful. We had a mixup with our Bookings.com booking and the staff were great at ensuring we got the same price we booked on the site, which was a special deal. The rooms were very clean and nicely styled. We were a bit disappointed we hadn't been told the pool and bar were out of service before we booked, as we had booked the place with the hope to use these facilities. Still, the use of the Sofitel at Sentosa was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warm greetings from SO/ Sofitel Singapore! It is a pleasure to hear from our guests who have taken the time to compliments our efforts. Thus, I am thankful for your kind appreciation. SO/ Ambassadors I am sure will be very proud that we have met your expectations as the team strives to achieve service excellence. However, I would like to apologies for any discomfort caused by our HI-SO Pool&Bar embellishment. We look forward to welcome you back for another SO/ Magnifique stay with us. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Weiwei Couples - 08/04/2018
« disappointed »

it has been about one month since my last stay at so-sofitel Singapore. i felt very disappointed about the facilities and cleanness there. first, the bed sheet was not that clean, my skin got very itchy after the first night, and it lasted about 1 week to recover. secondly, the position of the TV set is not that perfect, my shoulder got hit on the TV set twice, and got bruise. last but not least, no so many choices for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the SO/ Sofitel Singapore I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/ Sofitel, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will share your feedback with appropriate Head of Department. Please get in touch with me if I can do anything else for you. Sincerely, Rushdee Hosany Hotel Manager

AccorHotels certified review
Jon Couples - 06/04/2018
« Disappointed Pool under renovation »

We were not warned in advance roof top pool and bar not open. If we had known we would have stayed else where. Should have been given advance notice or a big discount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing to stay at SO/ Sofitel Singapore. We are honored to host you as one of our most loyal guest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for any discomfort caused by HI-SO Pool&Bar embellishment. However, we include a notification about our HI-SO Pool&Bar embellishment to every booking confirmation we send. Please rest assured we will take the necessary actions to ensure we deliver on our promise to our guests. Also, I remain at your disposal would you wish to prepare your future stay with us and please trust we will spare no efforts to ensure you have the most comfortable stay possible. Please get in touch with me if I can do anything else for you. Sincerely, Rushdee Hosany Hotel Manager

AccorHotels certified review
Phuong Couples - 06/04/2018
« A pleasant stay »

I loved the decor of the hotel, very beautiful. Staff was courteous and helpful. Breakfast was excellent. I had the luxury escape lunch/dinner menu and the food was beautiful. The hotel location was convenient too, closed to MRT, the bay, a foreign exchange kiosk is just right opposite the hotel and the night food market is just right outside. I very much enjoyed my stay at the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Greetings from SO Sofitel Singapore! I am SO/ glad to learn that you gad a nice and comfortable experience a SO/ Sofitel Singapore. I am pleased to hear that you enjoyed your breakfast every morning at Xperience Restaurant. SO/ Sofitel breakfast buffet reflects the simple philosophy that the first meal of the day has a paramount effect on the rest of it. Our location is definitely one of the things we are very proud of about So Sofitel Singapore. It is great that you enjoyed the Lau Pa Sat Food Festival Market which is located just behind us - it truly is an admirable experience. We look forward to welcoming you again soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Business - 06/04/2018
« Very comfortable stay in a very clean and stylish hotel. »

Wonderful! The concierges were very helpful for my first time in Singapore and the breakfast buffet was not to be missed. Delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your positive feedback on us. I am SO/ pleased to hear that you enjoyed your stay and experienced a relaxing stay with friendly and professional customer service. We look forward to welcoming you again at SO/ Sofitel Singapore. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Neryla T. Couples - 04/04/2018
« Our room was wonderful and the staff very polite, friendly and helpful. »

we enjoyed our short stay at the So, could not fault the wonderful service. Would stay again and refer the So to our family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such positive review on us. It is great to hear that you have enjoyed your stay at SO/ Sofitel Singapore. I am SO/ happy that you mentioned how wonderful your room was and how pleasant you were with our service. We look forward to welcoming you back for another SO/ Magnifique stay with us. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Couples - 03/04/2018
« Beautiful boutique hotel with excellent location however service could have been better »

So Sofitel has a clean, refreshing and beautiful interior decoration and design. We were really impressed by the state of the art lighting/ curtain/ AV control system and we really enjoyed the SMART TV where we had the flexibility to select the background music to suit our mood and activities and to follow our favourite artists/ channels with the Youtube function. The hidden mini pantry added a taste of delight too. We particularly enjoyed the convenience of the location. It's right beside Lao Pa Sat which offers a wide variety of delicious local dishes. We visited the iLight@ Marina by foot and cycled to Garden by the Bays and Marina Barrage by the rented bicycles which were readily available around the every street corners. There was a good mixture of both the city skyline and the nature wonders around the hotel. As the purpose of our stay was for a for a staycation, the choice of hotel facilities was one of the main consideration when choosing a hotel. We were rather disappointed that it was not made known to us that the pool was under renovation at the point of booking. The alternative arrangement was to use the pool facilities at Sofitel Sentosa, which meant that time has to be wasted on travelling between hotels with much more hassle with the shower facilities. Unlike what has been promised, Sofitel Sentosa did not have toiletries such as shampoo and conditioner provided. The shower room was small, cramp and sandy without even a hook to hang our clothes. The pool was also overcrowded with different hotel guests there wasn't even any chairs to place our towels and other belongings. I wish that So Sofitel could have been more transparent by making the information about their renovation activities available at their website or they could have done better in providing other complimentary services to replace the pool facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from SO/ Sofitel Singapore! Thank you for your detailed review on us. Our SO/ Sofitel Singapore location is one of our key features being in the middle of the Central Business District with its dazzling skyscrapers yet, we are only a few minutes walk away from the famous areas as Marina Bay, Gardens By The Bay and others. Please accept my sincere apologize for any discomfort caused by HI-SO Pool&Bar embellishment. We have well noted of shower facilities at our sister property. I appreciate your bringing this to our attention and therefore giving us an opportunity to improve We hope to welcome you again at SO/ Sofitel Singapore soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Couples - 03/04/2018

A very pleasant stay in a bright and cheerful hotel. Bathroom was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from SO/ Sofitel Singapore! Thank you for your kind feedback on us. I am SO/ glad to read that you had a very pleasant stay with us. Thank you also for mentioning our comfortable bathroom in your review. It is great to know that you enjoy it! We look forward to welcome you back for another SO/ Magnifique stay with us. SO Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Lucas L. Families - 02/04/2018
« So Cosy indeed! »

Loved the well-thought out design of the So Cosy room; while small, it felt sufficiently spacious for 2 people. The complimentary mini-bar was great and the bed comfortable. What would have made this experience even greater would be if the turndown service came with a light snack and a tumbler of hot water for the tea. Would have saved the guest the trouble of having to boil water, and was what I had experienced at a hotel in Oslo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! It is great to hear that you enjoyed your experience with us. I am happy that you liked the SO/ Private Bar and our renewed MyBed! We want you to Xperience the best from us! Thank you also for sharing your thoughts about our F&B service process, it is very important to us and we will take your suggestion into consideration. We look forward to welcome you back for another SO Magnifique stay with us. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Kev J. Business - 02/04/2018
« Excellent staff, great location, good hotel! »

Stayed here for 2 nights. The staff were very helpful and genuinely kind, no fake smiles. We had an official Athlete contract signing and they went out of their way to accommodate us in the last minute. Great breakfast with a fair amount of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you SO/ much for such kind review about your recent stay at SO/ Sofitel Singapore. I am SO/ delighted to hear that we have met your expectations. It was a genuine pleasure to meet you. Your positive feedback is certainly encouraging as aim to provide an excellent service. Looking forward to welcoming you back again at SO/ Sofitel Singapore. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Anonymous Business - 02/04/2018
« Short Business Trip »

modern quirky hotel, excellent front desk staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warm greetings from SO/ Sofitel Singapore! Thank you for your positive comment on us. I am SO/ happy to know that you had enjoyed the hotel’s intimate experience as well as the top-notch services provided by our SO/ Sofitel Heartist. We hope to host you again at SO/ Sofitel Singapore soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
Chris Couples - 01/04/2018
« Very nice hotel with a good location »

Staff was great and our room was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for your honest feedback on us. It is SO/ great To hear that you had a comfortable and relaxing stay with us. Thank you SO/ much for acknowledging the quality of our services and heartiness of our team members. Would you be travelling to Singapore soon, please don’t hesitate to get in touch. We will be SO/ happy to host you again at SO/ Sofitel Singapore! Kind wishes, Rushdee Hosany Hotel Manager

AccorHotels certified review
Andrewr Couples - 31/03/2018
« Great boutique hotel is excellent cbd location »

Room as described, bed very comfy and aircon quiet. Toiletries very good too! Roof bar unfortunately closed. Was informed of this prior to arrival, but not at time of booking. Staff very friendly, helpful and accommodating. Breakfast excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind review on us. I am SO/ glad to know that you enjoyed your relaxing stay with us, experienced excellent breakfast and friendly and helpful service from our Heartists. We look forward to welcoming you again at SO/ Sofitel Singapore. SO/ Kind Regards, Rushdee Hosany Hotel Manager

AccorHotels certified review
David Friends - 31/03/2018
« Excellent. Comfortable. Well positioned »

Food great . TV system and choices fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your lovely feedback on us. I am SO/ glad to know you enjoyed your comfortable stay with us. Thank you for sharing your dining experience at our restaurant with us. Our Chef Phyo welcomes Michelin-starred chefs from different horizons. This experience inspires him to create chefs-d’œuvre de cuisine right in SO/ Sofitel Singapore’s kitchen. We will be happy to host you at SO/ Sofitel Singapore again soon. SO/ Kind Regards, Rushdee Hosany Hotel Manager

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