SO/ Sofitel Singapore Hotel 5 stars

TripAdvisor rating 4.5/5 2,289 reviews
SO/ Sofitel Singapore
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Located in the heart of the city's Central Business District

  • Design: Sophisticated blend of French elegance and modern Singaporean chic

  • Food & Beverage: An epicurean haven with a Modern European restaurant and rooftop pool bar

  • Chic blend of culture and cuisine, art and architecture

  • 134 exquisitely designed rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

SO/ Sofitel Singapore

35 Robinson Road
068876
singapore
singapore

Tel: +6567016800

Fax: (+65)68228375

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 97 :   MARINA TERRACE MARINA BAY SANDS

  • MRT - DOWNTOWN :   Downtown Line DOWNTOWN

  • MRT - RAFFLES PLACE :   EW Line/ NS Line EW14 / NS26 RAFFLES PLACE

  • MRT - TELOK AYER :   Downtown Line DT18 - TELOK AYER

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles

GPS :1.280177, 103.849891

Currently, close to our hotel

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 1.1 km

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 1.4 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.5 km

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 1.6 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.7 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 1.9 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 2.8 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 11 km

Our accommodations

SO COSY, 1 King Size Bed, Complimentary WiFi

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO URBAN, 1 King Size Bed, Bathtub

  • Max. number of persons: ‌2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO STUDIO, 1 Queen Size Bed, Private Bar

  • Max. number of persons: ‌2
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO LOFTY, 1 King Size Bed, Balcony

  • Max. number of persons: ‌3
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SO VIP, 1 King Size Bed, Dining Area

  • Max. number of persons: ‌3
  • Area: From 92
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

XPERIENCE RESTAURANT

Type of cuisine: International

Culinary Designer Simone Fraternali presents Modern European dishes with an Italian flare, skillfully prepared before you in an open plan kitchen. The experience is amplified by the magnificent Molteni oven that sits center stage.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1927

Photo non contractuelle / Strictly non binding

Perched atop the exquisitely restored and iconic heritage building, embark on a gastronomical journey with the bar's innovative selection of artisanal equatorial cocktails, delicately paired with tantalizing sharing platters of modern tapas and bar bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SO/ Sofitel Singapore

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,296 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,289 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

What a pleasant stay

Customer review rating 4.4/5

Neea Families - 10/06/2019 AccorHotels certified review

The staffs really helpful, from the front desk until my departure. During the check in it was so easy and I get free upgrade to bigger room, when check out Nazar from concierge helped us a lot with our luggage and children. A wonderful experience staying at So Sofitel. Will come back for sure.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I am glad to hear that you had such a perfect experience. I truly appreciate your praises for our SO/ ambassadors - in particular Nazar. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Amazing

Customer review rating 4.4/5

Syida Families - 10/06/2019 AccorHotels certified review

Hotel not that Muslim-friendly, but service makes up for it. Housekeeping put pail when they know we use wet toilet. Hotel got us prayer mats. Thank you.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. It is regretful that we are not a Muslim hotel but am glad that our SO/ ambassadors made up for it. It is also wonderful to hear you were pleased with what had been prepared for you. This definitely serves as a boost for our team to aim to provide an exceptional experience for each and every guest. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Comfortable

Customer review rating 4.4/5

Simon O. Couples - 09/06/2019 AccorHotels certified review

Excellent location. The rooms are well designed, comfortable bed. Clean. Rooftop bar had great drinks and service.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. We noticed that the rating for your check-in is not ideal. If you do not mind, I would appreciate if you could reach out to me directly for us to understand more on this aspect. This will also allow us to take the appropriate measures to rectify this moving forward. Nevertheless, I am delighted that you had a great stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

Perfect

Customer review rating 4.4/5

Mike M. Business - 09/06/2019 AccorHotels certified review

From arrival to departure, the team at your hotel provided a premier experience and friendly manner

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. It is great you had the perfect stay overall. I truly appreciate you acknowledging the friendliness of our SO/ ambassadors. It is definitely an encouragement for us to strive to continuously improve the quality of our services. However, we have also noted on your feedback on our breakfast. Rest assured that this has been addressed to our Executive Chef to be looked into. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Good Hotel Well Located

Customer review rating 4.4/5

John Q. Couples - 09/06/2019 AccorHotels certified review

Very friendly staff who went out of way to assist

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive feedback from our valued loyalty members. I am truly pleased about your appreciation for our SO/ ambassadors and I am glad they are friendly and helpful. It's a boost for us every time we receive reviews such as this. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Good service

Customer review rating 4.4/5

P. S. Business - 08/06/2019 AccorHotels certified review

The hotel’s service is very good including staff etc and one thing that you need to improve is the internet at the 5th floor does not work well. Signal weak and the speed is slow.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear that the WiFi signal was not strong enough; please accept my apologies for the inconvenience caused. Rest assured that we have addressed it to the relevant department to rectify this moving forward. Nonetheless, I am delighted you had a good stay overall. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Mr.

Customer review rating 4.4/5

V. K. Business - 08/06/2019 AccorHotels certified review

Good hospitality, and facilities.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am glad that you liked the hospitality and facilities, and had a wonderful stay. It is indeed a boost for us to continuously strive to improve the quality of our services. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager
Customer review rating 4.4/5

S W. Couples - 07/06/2019 AccorHotels certified review

Very well prepared room with everything catered for. Services from everyone is very high standard and friendly.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your acknowledgement of the quality of our services and heartiness of our SO/ ambassadors. It is fantastic to hear that you enjoyed your stay here. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager

OK to stay.

Customer review rating 4.4/5

Ml Couples - 07/06/2019 AccorHotels certified review

1) Front desk and concierge staff are friendly and helpful. 2) The young girl behind the open kitchen at The Xperience Restaurant was very unfriendly, no smile and stern face when we asked for the noodle soup. we are under a package deal, the set menu hasn't got much choices, we had to go out for our meals in some days. Steamed cauliflower with black spot were found. 3) The floor level of the shower room was running away from the drain; water sits until the next morning, we had to use our foot to help the water drains. (ROOM 505)

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I sincerely apologize for the service shortfalls experienced during your stay, however thank you for expressing your concerns. Rest assured that the concerns raised have been addressed to the relevant departments to rectify and prevent future occurrence moving forward. Nevertheless, I am glad that you acknowledged the friendliness and heartiness of our Front Desk and Concierge teams. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to better serve you in the near future. SO/ Sincerely, Rushdee Hosany General Manager

The service was super slow

Customer review rating 4.4/5

C. P. W. Couples - 07/06/2019 AccorHotels certified review

We loved the hotel room and the atmosphere, however the service was extremely slow as we ask for ice several times and it came really late, not to mention our bag also came to us very late upon check in as well.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I regret to hear that your experience fell short of your expectations; please accept my sincerest apologies for any inconvenience caused. However, thank you for bringing the concerns to our attention. Rest assured that these have been addressed to the relevant departments in a hope to resolve and prevent future re-occurrence. I also understand you will be getting married soon. On behalf of the team, congratulations and here's wishing you a blissful marriage and a lifetime of happiness. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Great graduation trip with my daughter

Customer review rating 4.4/5

William H. Families - 07/06/2019 AccorHotels certified review

Staff went out of their way to make sure my daughter had a great time on her first trip to Singapore.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your acknowledgement of the heartiness and friendliness of our SO/ ambassadors. It is wonderful to hear that you and your daughter had a great stay together. It will be good if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Wedding anniversary

Customer review rating 4.4/5

Lily Couples - 06/06/2019 AccorHotels certified review

It was a surprise wedding anniversay staycation for my husband where I sent an email to request for a note for him. But I got more than what I have requested. Feeling grateful and happy for what the hotel staffs have done for us.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. I am truly pleased that you had a memorable wedding anniversary and I'm glad you were pleasantly surprised. It is definitely a pleasure for us to be the chosen hotel for your celebration. It will be great if you could help spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Amazing hotel , very helpful/friendly staff

Customer review rating 4.4/5

Tom M. Couples - 06/06/2019 AccorHotels certified review

Amazing hotel, friendly and helpful staff especially Ismail, clean tidy and modern, was a pleasure to stay here

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. I truly appreciate your commendation for our SO/ ambassadors - in particular Ismail. I will be sure to share with the team on how pleased you were with their services. It's a pleasure for us to have you too. It will be great if you could also spread the words on our TripAdvisor page. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay. SO/ Sincerely, Rushdee Hosany General Manager

Incredibly satisfying.

Customer review rating 4.4/5

Sfchan Couples - 05/06/2019 AccorHotels certified review

Fantastic location.Very comfortable room with lots of amenities.Housekeeping very good.Restaurant is excellent.Compliments to the chef especially Simone.Staff always helpful.We had a wonderful stay. Thanks.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued guests. I am delighted to hear that you had a satisfying stay overall. I truly appreciate your praises for our SO/ ambassadors. It is indeed an encouragement for us to aim to provide an exceptional experience for each and every guest. It will be great if you could spread the words on our TripAdvisor page too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Very relaxing and wonderful staff.

Customer review rating 4.4/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

Very satisfying. Hotel in great location and all facilities easily accessible.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. We are indeed blessed to be located in such a centralized location and within walking distance to various attractions and train stations. It is great to hear that you benefited from it. I am delighted you had a satisfying stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay! SO/ Sincerely, Rushdee Hosany General Manager

Great room

Customer review rating 4.4/5

Guy Couples - 05/06/2019 AccorHotels certified review

Got a Great room. Pool was Unique with the surrounding skyscrapers. Good location for all train connections and close to Chinatown

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. It is great you had the moment to relax at our rooftop pool, which overlooks the Singapore's urban skyline. I am glad you benefited from our prime location too. Once again. thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

The overall experienc was satisfactory

Customer review rating 4.4/5

Stephen L. R. Couples - 04/06/2019 AccorHotels certified review

Experience would have been rated higher except for our bad experience with breakfast on the Saturday morning. The high number of quests that morning was too great a workload for your shortage of staff. I ordered scrambled eggs and after waiting 20 minutes cancelled the order and had alternative food that was set out.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear about the service shortfalls experienced during your breakfast, please accept my sincerest apologies. Rest assured that this has been conveyed to the appropriate department heads to be rectified moving forward. Nevertheless, I am glad you had a good stay overall. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay. SO/ Sincerely, Rushdee Hosany General Manager

Great location, excellent staff.

Customer review rating 4.4/5

Susanne W. Couples - 04/06/2019 AccorHotels certified review

The overall experience of staying at So Sofitel was magnificent. The staff were friendly, courteous and always happy to have a chat and a laugh. The amenities including our room were first rate.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate your acknowledgement of the quality of services and heartiness of our SO/ ambassadors. I am sure they have enjoyed attending to you as much as you enjoyed your stay. I am delighted you had a magnificent stay overall. It will be great if you could help spread the words on our TripAdvisor too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Room is very nice

Customer review rating 4.4/5

Anonymous Business - 04/06/2019 AccorHotels certified review

Room is very big and nicely decorated Restaurant food is good but service is a little bit slow

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty members. I regret to hear that our restaurant service fell short of your expectations. Rest assured that this has been addressed to our F&B Team to be rectified moving forward. Nevertheless, I am glad that you had a great stay overall. Once again, thank you for sharing your experience. We hope to welcome you back in the near future at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Absolute perfection-a dream stay..!

Customer review rating 4.4/5

Sue W. Couples - 04/06/2019 AccorHotels certified review

We’ve never encountered such courteous and friendly staff-such lovely people and so willing to help. The facilities at the hotel were first class and oh so comfortable..!

Dear Valued Guest, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is always a pleasure to receive positive feedback from our valued loyalty members. I truly appreciate you acknowledging the friendliness and heartiness of our SO/ ambassadors. I am sure they have enjoyed catering to your needs as much as you enjoyed your stay. It is great you had such a wonderful stay overall. We would appreciate if you could help spread the words on TripAdvisor too. Once again, thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in singapore