Hotel - Novotel Istanbul Bosphorus
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Novotel Hotel

Novotel Istanbul Bosphorus Hotel

Kemankes Kara Mustafa  Pasa Mah Kemankes  Cad. No:57-59 Karakoy 
34425  ISTANBUL
TURKEY

188 reviews
TripAdvisor Rating Based on 188 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Istanbul Bosphorus

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 188 reviews
TripAdvisor review
Couples - 12/06/2017
« Brand new Novotel with a modern, stylish and cosy atmosphere »

We enjoyed our stay at the freshly open Novotel Istanbul Bosphorus in particular given the stylish and cosy decoration but also the friendliness of the staff. The view on the Bosphorus from our room was amazing! On the negative side, we couldn't drink alcohol in the bar (although it was not ramadan career at this time) so we had to ask the waiter to deliver it in our room. Second, the swimming pool was way too cold, what a pity!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel. I was so happy to read that our team took such great care of you and you enjoyed our spectacular rooms. Kindly inform you that we could not served your drink at bar because of some government issues. It has been solved and next time you may enjoy your drink at our roof top with bosphorus view. We would be happy to welcome you again as our guest and we wish you a wonderful time. Sincerely, Erkan Ogut, General Manager

TripAdvisor review
Loay B Family - 23/04/2017
« Good , but ....... »

I took the suite of Bosphorus view , but because of construction along the seaside the noise of trucks and drilling machines never stops 24 hours , besides that these heavy machines converted the side walk area into a muddy destroyed paves so you have to walk in the middle of the street , or forget about walking around . The hotel does not provide umbrellas for customers to use and return them The hotel does not provide complimentary water bottles like most hotels in Istanbul . Breakfast is very expensive , but it was a chance to discover enjoyable ( Kahvalti ) alternative in restaurants around with reasonable price . All staff members are very nice and helpful .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Istanbul Bosphorus. We appreciate a lot the fact that you have taken your time to write a comment about our hotel. Regarding to your comments about nearby constructions work, we are truly sorry if this has negatively influenced your trip. Also it makes me unhappy that we have responded your umbrella request negatively. We have reviewed all the facts you mentioned with the staff involved to correct whatever is necessary to prevent this from happening again. We would be happy to welcome you again as our guest and we wish you a wonderful time. Sincerely, Erkan Ogut, General Manager

TripAdvisor review
Family - 20/04/2017
« Location wise good. »

The rooms area was very less, hardly any space. The housekeeping was poor, didn't even clean properly everyday. Only the Location was good. The breakfast was also good. the restaurant food was not tasteful as per the asian standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all I want to thank you for taking time to review your last stay at the Novotel Istanbul Bosphorus. I very much regret that you were not satisfied with the provided services of the housekeeping team. Our aim is to provide our guests with memorable experiences and I wish to apologize for any shortcomings you encountered on your stay. We will review all the facts to correct whatever is necessary to prevent this from happening again. We would be very happy to welcome you back. Sincerely, Erkan Ogut, General Manager

TripAdvisor review
M Ayan M Family - 18/04/2017
« Novotel Hotel in Istanbul »

Checkin checkout was very fast. Staff were very good. Breakfast was also good. Only minor problem was Latop charger adapter. After two days waiting, I brought one from outside. The sofa was not as a flexible sofa bed but after complained, one rolling bed given to our room and its was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I'm very happy that you have found our hotel team to be professional and hospitable which is always my pride and joy. Thanks again for staying with us and we are looking forward to welcoming you back again. Sincerely, Erkan Ogut, General Manager

TripAdvisor review
Family - 04/01/2017
« Excellent »

Over my expectation, very nice and friendly staff. Everything was great from room service to the breakfast, food... The room was very clean also. But the temprature of the swimming pool should be a little bit increased specially in winter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all thank you very much for choosing Novotel Istanbul Bosphorus for your stay. Your comments are highly appreciated. I am glad to read that our staff and the services have exceeded to your expectations. I will consider your suggestion about temperature of the swimming pool and related department manager will be informed. Thanks again for staying with us and looking forward to welcoming you back again. Sincerely, Erkan Öğüt, General Manager

TripAdvisor review
Business - 26/12/2016
« Excellent Hotel »

Good location, You can find some casual restaurant in the alley next to the hotel with nice atmosphere , There is a Baghlava shop near the hotel. you can drink CHAI(Tea) with best Baghlava and buy Baghlava as souvenir from Turkey. The quality is fantastic. The hotel is new with very good design. Brakefast is good. The only problem is that their system is not connected to the accorhotel system so when we arrived they said that you should pay here but we paid in the accor hotel system. when we checked we saw that our many from accorhotel is returned to my account. But I was not inform before our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind feedback. I am pleased to hear that you enjoyed on your stay and happy with our location and buffet breakfast. As you noticed due to some technical issues we have not set up online prepayment tool on accorhotels.com yet. This issue is going to be solved in couple of days. Thank you again for choosing Novotel Istanbul Bosphorus and it will be a great pleasure to welcome you back. Kindest regards, Erkan Öğüt, General Manager

TripAdvisor review
Business - 29/10/2016
« Novotel Istanbul October 2016 »

Very nice and comfortable hotel. Just minutes of walking from Galata Tower. So far my best experience in a Novotel hotel (Switzerland, Austria, France, Germany). Lots of good and affordable restaurants nearby the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to review our hotel and I’m glad that you have had a nice stay with us enjoying everything we have to offer to our valued guests. I'm very happy to hear that our location was your satisfaction, we have met your expectations and it was the best Novotel experience for you. I look forward to welcoming you back soon to the Novotel Istanbul Bosphorus. Regards, Erkan Öğüt, General Manager.

TripAdvisor review
Couples - 21/07/2016
« The Best Novotel I visited »

The facility is well furnished, strategically located and the staff are friendly and very nice. Waiting to offer solutions to your needs. They are at my service always. This is the best Novotel Hotel among the ones i have visited so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear abubakarshuaibu, I want to thank you for staying with us and sharing your great review with the travel community. I am delighted to hear that our ambassadors were able to anticipate your needs. We look forward to welcoming you back in near future. Sincerely, Erkan Ogut General Manager

TripAdvisor review
Family - 06/07/2016
« What a great hotel »

Simply, I could not find anything wrong in this hotel, very clean, brand new, VERY spacious room, excellent service and high speed WiFi Tram station is 3 mins away, great breakfast and all that in very attractive price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alaa F, I just wanted to send you a quick note and thank you for your recent visit to Novotel Istanbul Bosphorus and our beautiful city. We are delighted that you enjoyed your time with us and that you made the most of the hotel facilities. We loved serving you and are honored that you selected us. Your continued support and suggestions help us grow into a better hotel. For that, I wanted to send a special note thanking you. Yours sincerely, Erkan Ogut General Manager

TripAdvisor review
ha_from_tehran Family - 27/06/2016
« Excellent hotel, great location, nice in top floor, good value for the money »

Perfect new&nice hotel, nice room with a unique Bosphorus view, perfect breakfast as well as well as friendly supportive staff with good value for money you pay for it in the heart of istanbul most visited places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ha_from_tehran, What a great pleasure to read your comments on Novotel Istanbul Bosphorus after your recent visit! The team and I are thrilled to receive your compliments on our staff, location and offerings. It is very rewarding to know that we managed satisfy the needs of you and we look forward to your next stay, hoping to be able to create many more memories for you. Sincerely yours, Erkan Ogut General Manager

TripAdvisor review
Ammar A Business - 10/06/2016
« Professional Service & good location »

It is a new Novotel hotel with a very good team all around. Located near to Bosphorus gives good access to tourism sites. It has a good restaurant and you can find some interesting eating and unique shopping places behind the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ammar A, Thank you for taking the time to review Novotel Istanbul Bosphorus on TripAdvisor. It was such a pleasure to have you staying with us and I am delighted you had such a lovely experience. I very much look forward to welcoming you back in the near future. Thank you for choosing Novotel Istanbul Bosphorus. Warm regards, Erkan Ogut General Manager

TripAdvisor review
Family - 09/06/2016
« Very peaceful location »

I liked the hotel location and facilities. It is new and nearby all major attractions. Staff are very helpful and approachable. Many cafes and resturanants are within 200 meters. Different Transportations are within walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to review Novotel Istanbul Bosphorus on TripAdvisor. It was such a pleasure to have you staying with us and I am delighted you had such a lovely experience. I very much look forward to welcoming you back in the near future. Thank you for choosing Novotel Istanbul Bosphorus. Warm regards, Erkan OGUT General Manager

TripAdvisor review
Couples - 27/05/2016
« Excellent! »

My girlfriend and I had a wonderful stay at Novotel Istanbul Bosphours. Excellent, clean and spacious roooms, very nicely designed. The hotel is very well located, for e.g. the famous Taksim square is easily accesible with the metro or by taxi (approx. 10 minutes drive, depending on the traffic). The neighbourhood (Karaköy) is very nice and vibrant with a lot of bars, restaurants and shops. I would like to especially highlight the staff which always was very friendly and helpful. Our special thanks go to Eren who made our visit an unforgetable experience. We will certainly come again when in Istanbul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KwezB, It is so rewarding to read your comments on Tripadvisor and sharing with the team members of Novotel Istanbul Bosphorus! This is exactly what we thrive to create: an unforgettable experience… Your kind words will be passed to one of our valuable members, Eren. Please do come back and give us the chance to create many more memorable moments. Best regards, Erkan Ogut General Manager

TripAdvisor review
Couples - 07/04/2016
« Probably best Novotel I have ever stayed at! »

yes it is really beautiful for a Novotel. Obviously because it is brand new it makes a difference. When the properties opposite are finished it will be a lovely part of Istanbul. The staff were fantastic could not fault them. Personally found Istanbul quite expensive. Probably more expensive than Paris which is where we also stayed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, Warm greetings from Novotel Istanbul Bosphorus! We very much appreciate your comments regarding your stay with us. Your comments are shared with all concerned ladies and gentlemen of Novotel Istanbul Bosphorus. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Erkan Ogut

TripAdvisor review
Business - 04/04/2016
« great hotel in Karakoy »

Hotel has just open less then 2 months, location is just fine in Karakoy. The room I had was just great and clean. The bathroom are very spacious. Staff is very friendly. In room service was fine too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel, Thank you for your great review on Tripadvisor! We were appreciated to hear your good comments about our hotel. We're looking forward to welcoming you back in our beautiful city. Sincerely, Erkan Ogut General Manager

TripAdvisor review
Couples - 24/02/2016
« New but excellent »

Hotel is near all kind of eating, drinking and sight seeing places.Hotel staff realize your orders quickly with their smiling faces and make you feel special. It was very great experiment for us.Thanks much all staff for their kindly and warmly hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear mulusoy, Thank you for joining us, once again, and for taking the time to share your 'fantastic' review of our hotel with Tripadvisor members. We were thrilled to be able to welcome you. We appreciate your comments about our location, but most importantly, the 'spectacular' service levels you experienced. We would be truly honored to welcome you back to Novotel Istanbul Bosphorus in the months and years ahead. Kind regards, Erkan Ogut - General Manager

TripAdvisor review
Business - 22/02/2016
« Most caring personel »

The hotel is brand new and the service is excellent. The hotel is located in a nice quarter with nice restaurants and cafés. Tram is only few minutes away. The hotel has value for money. Top floors have provide a nice view on Bosporus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GodfriedSmit, We would like to thank you for posting your feedbacks on your time at the Novotel Istanbul Bosphorus on TripAdvisor. We are delighted to know that you think our service is excellent! How wonderful as well that you could appreciate all that Istanbul has to offer thanks to our “very good location”. We hope to have the chance of seeing you again very soon for another great time in our lovely city. Kind regards, Erkan Ogut General Manager

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