Hotel - Mercure Paris Bastille Saint Antoine Hotel
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Mercure Hotel

Mercure Paris Bastille Saint Antoine Hotel

64 Rue Crozatier 
75012  PARIS
FRANCE

447 reviews
TripAdvisor Rating Based on 447 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Solarium  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Solarium  (Nearby)
  • Babysitting on request

Catering

  • Room service

Business services

  • Copy/print service available
See all services

Our rooms

  • 34 rooms
  • 34 non-smoking rooms
  • Crib on request
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.1/5 AccorHotels Rating Based on 947 reviews

Our guest reviews for Mercure Paris Bastille Saint Antoine Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 447 reviews
AccorHotels certified review
Sftraveler Families - 12/07/2017
« Great value and very helpful, friendly staff »

We really loved staying at the Hotel Mercure Bastille. The staff was extremely helpful, friendly and eager to make our stay perfect. They helped us with directions and answered every question, no matter how trivial. We used Deliveroo for meals, which was fun, easy, fast and affordable. The boulangerie near the hotel was also wonderful. All in all this was a great place to stay!

AccorHotels certified review
Donald Couples - 07/07/2017

A very efficient welcome in a convenient location. Room was all that could be wanted for an overnight stay.

AccorHotels certified review
Anonymous Friends - 25/06/2017
« It was just what I expected. »

It was nice and clean

AccorHotels certified review
Rohan L. Couples - 08/06/2017
« Fantastic service by the managers of the hotel Beatrice (I think that was her name) and Benjamin  »

Fabulous service very warm individuals and they genuinely cared

AccorHotels certified review
Anver Families - 28/05/2017
« Small rooms »

Everything was great I just felt the rooms were a bit tiny and small.

AccorHotels certified review
M Couples - 26/05/2017
« Not our best experience of staying in Paris  »

Staff were helpful and competent but hotel room had dingy and dark decor and though clean needed some maintenance

AccorHotels certified review
S I. Families - 21/05/2017
« Excellent & friendly service »

All the staff were really friendly and always very helpful, in fact outstanding. The location is vibrant and convenient.

AccorHotels certified review
Henri Business - 19/05/2017
« Overnight in Paris »

Staff was friendly and accommodating but unfortunately they can't compensate for the overall experience. Hotel services, room setup and layout, furniture, wardrobe etc were simply at a very basic level, even when considering that it's in France.

AccorHotels certified review
Farhad Families - 15/05/2017
« Stay »

It was relaxing

AccorHotels certified review
Anonymous Couples - 10/05/2017
« Well placed small and cozy hotel but some small flaws »

Paris hotels seldom have large rooms and ours was no exception. Good nevertheless. There was an old coffee stain on the wall that could have been cleaned but we only saw it after one day or two. Friendly staff. We will return if given the opportunity

AccorHotels certified review
Anonymous Couples - 07/05/2017

Excellent location and very nice appearance. Hotel has done a lovely job of making the reception/lounge area inviting and warm. A coffee maker in the room would be a welcome improvement. Though the hotel has done its best to work with an older building (nice decor, in common areas and room), there are some obvious signs of aging (closet door very difficult to open & close, door to terrace difficult to slide). Although the weather didn't allow us to take advantage, the multiple outdoor spaces (front sitting area, room terrace & roof terrace) were well appreciated. Hotel staff were always very nice and helpful. I communicated with the hotel several times before my arrivsl regarding a very early arrival - always received a friendly & helpful response very quickly. We found the breakfast room very warm and comfortable. Breakfast selection was adequate - not outstanding, but certainly good enough for the average person to have a good meal. The lady working the breakfast room was very friendly and helpful. It might be a nice idea to keep the volume on the TV in the breakfast room lower as it can be disruptive when trying to enjoy your breakfast. Check-in and check-out process was very smooth and easy. I also appreciated the possibility to store baggage until we were able to check in. Overall, I was satisfied with the hotel and would definitely consider it for future needs. I would also recommend it to friends/family. Also, Isabell was extremely helpful and kind, both in email communication before arrival and with several requests we had while staying.

AccorHotels certified review
Anonymous Solo - 02/05/2017

Even though I was sent an SMS saying my room was ready, I had to wait for about 1/2 hour before it was actually ready

AccorHotels certified review
Anonymous Couples - 23/04/2017

Friendly and helpful staff. Good and clean room.

AccorHotels certified review
Anonymous Couples - 12/04/2017

The room while small was perfect with a balcony which we used each evening.

AccorHotels certified review
Anonymous Families - 10/04/2017

The staff could not have been more kind, helpful, and accommodating. Unfortunately, our room was too warm for my companion and when we opened the window, the noise was too loud. Also, the shower gasket failed resulting in a minor flooding. The staff offered to put us in another room, but my companion was unwilling. I, however, plan to return to the hotel twice this month as I appreciated the cleanliness and attractiveness and the staff attitude so much. I also love the area, Place de Voges, as it is more about current family life in Paris than about tourist attractions and it is close to the southbound train stations.

AccorHotels certified review
Anonymous Solo - 07/04/2017

Good location, nice and friendly staff, nice room appointments. Very uncomfortable bed with 2 singles joined to form one.

AccorHotels certified review
Anonymous Couples - 03/04/2017

As usual the reception staff were so friendly, especially Isobel, who is a pleasure to deal with, and one of the reasons we've been visiting the hotel over many years. She is so professional, friendly and warm.

AccorHotels certified review
Anonymous Friends - 19/03/2017

Mainly we enjoyed our stay, hotel is not hard to find from station Gare de Lyon. room was fine,but cold,there were some problems with central hitting. Breakfast is good, staff is polite and helpful. However every morning around 8 a.m. we heard loud repair noise,that was a kind of disappointment

AccorHotels certified review
Anonymous Couples - 26/02/2017

Very friendly staff.

AccorHotels certified review
Anonymous Couples - 11/02/2017

Nice hotel in a nice neighborhood close to public transport and the staff was very courtesies and helpful

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