Hotel - Mercure Paris Bastille Saint Antoine Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bastille Saint Antoine Hotel

4.0/5 486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Solarium  (Nearby)
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Our rooms

  • 34 rooms
  • 34 non-smoking rooms
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,326 reviews

Our guest reviews for Mercure Paris Bastille Saint Antoine Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 486 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
André Friends - 17/07/2018 AccorHotels certified review
« Very kind and accommodating staff. »

There was someone who worked at the reception area on the day we arrived as well as the next morning. She was absolutely delightful, friendly, informative and highly responsive to any request. If you can, give her a raise in pay because she really knows what she's doing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Bruno Business - 12/07/2018 AccorHotels certified review
« A bad experience »

The personnel is fine but: - the AC was out of order in room 109 - The toilet was noisy. More than 10 mn to refill at night There was much noise at 4am. Likley people leaving the hotel. My initial reservation was at Ibis gare de Lyon Reuilly but unfortunately Accor did overbooking and I was forced to find another room at 11pm the day before. And moving to Mercure impacted my budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRUNO M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint-Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT Directeur / General Manager

Rodolphe B. Friends - 10/07/2018 AccorHotels certified review
« dissatisfied »

Dark, AC not working (says it was on 19 degrees which was clearly not), dated. Not a 4 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODOLPHE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint-Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT Directeur / General Manager

Mandy G. Couples - 08/07/2018 AccorHotels certified review
« So very relaxing! »

Extremely relaxing ,all staff, including the lady in breakfast room with the wonderful smile, made us feel so welcome. Breakfast was super and fresh with great choice. Just small point that the Air con should be checked as did not work.well and was so very hot and to ensure that the safe is OPEN for new guests. Will certainly be back again and will be recommending to friends and family .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANDY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Anonymous Business - 04/07/2018 AccorHotels certified review
« High standard budget hotel in a great location »

Everything was positive except the room temperature. Apparently the thermostat setting in all bedrooms cannot be lowered to less than 19 degrees Celsius. Given that Paris was basking in a very warm summer this made the room uncomfortable to sleep in at night. Mercure needs to give guests the flexibility to lower room temperature if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHABBIR ANWAR J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Tanya C. Friends - 04/07/2018 AccorHotels certified review
« Excellent »

Only one night in the hotel but everything was perfect....hotel well situated with good reasonably priced restaurants nearby. Perfect customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

D. Couples - 28/06/2018 AccorHotels certified review
« Good for a short city break »

Comfortable room with all of the necessities but a few improvements would have made my stay better such as more hangers and storage room. We didn't even have bedside cabinets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WATERS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Frances K. Friends - 26/06/2018 AccorHotels certified review
« Frances K. »

The staff are the selling point of the hotel - they are always courteous, and helpful, particularly Isobel, and the reason we return to the hotel every year. The beds are comfortable and the position of the hotel is ideal, near to a metro and with many good restaurants in the area, and is relatively quiet. Negatives - there is too little cupboard space, the lighting is poor, and the blue 'seat' at the desk is incredibly uncomfortable! The bath is dangerous - no hand rail or rough surface to stop slipping. No list of TV channels available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCES K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Andrea N. Business - 25/06/2018 AccorHotels certified review
« Always a very warm welcome. »

Welcoming. Comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Karen Couples - 24/06/2018 AccorHotels certified review
« satisfactory »

Nice staff, clean Room, quiet, exactly what we wanted. But they forgot to clean our room. We told the receptionist as we went out for dinner Saturday evening, and when we came back the room had been cleaned. We did not try the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint-Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT Directeur / General Manager

Alexandre Friends - 23/06/2018 AccorHotels certified review
« Great service »

The reception service is excellent, clear, informative and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDRE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Lena W. Couples - 19/06/2018 AccorHotels certified review
« Nice, quiet hotel with lovely staff »

The hotel is in a quiet street in a very nice and quite diverse area. The room was comfortable and quiet. Very good shower but the separate toilet is far too small. All the staff we met were absolutely lovely and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Yves P. Couples - 18/06/2018 AccorHotels certified review
« comfortable stay »

Upon arrival check in staff was efficient and changed our room very quickly when we complained that someone at smoked in room we were allocated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVES P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Rogerh Couples - 06/06/2018 AccorHotels certified review
« Lovely long week-end in Paris »

Clean, quiet hotel, room adequate (we don't spend any time in the room apart from sleeping), excellently located with the Marché Aligre very close by and lots of very good restaurants within about 400m. Metro 600m, Place Bastille about 1200m. Pavement cafés good for people watching.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

T L. Solo - 24/05/2018 AccorHotels certified review
« The best hotel I have found for visit in the Paris 12th »

A great place ...nice location ...great roof terrace...close to marché aligré...convenient for Bastille...le promenade verge.. the 12th..nice room...great service..and the best mercure I have ever stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACY L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Anonymous Families - 23/05/2018 AccorHotels certified review
« Not good »

The hotel is not worth the money. Due to the hotel room windows are not closing correctly, it is very loud. Hotel rooms are not clean. Furthermore a strong smell of fuel in the base level before entering the breakfast room. Overall a very bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint-Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT Directeur / General Manager

O. Business - 22/05/2018 AccorHotels certified review

The room is small and decorated weirdly. The toilets are in their own tiny room. The receptionist was not helpful - there was a strike in the train, I wanted to get to Disneyland and asked for help in possible means of transportation. He told me the train won't work although this specific line did work. It said so in their website. The shampoo bottle is big and was already half finished by previous guests. The elevator is old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIELI O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Saint-Antoine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norbert IMBERT Directeur / General Manager

Sean O. Business - 17/05/2018 AccorHotels certified review
« good »

staff as helpful and friendly as usual but standard of room fittings in poor condition, especially for price of room, the rooms with terrace should be to a higher standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN o., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Glen Q. Couples - 14/05/2018 AccorHotels certified review
« Great relaxing Weekend »

I felt that I was looked after very well and my needs were catered for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLEN Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

Timg Couples - 13/05/2018 AccorHotels certified review
« Well located and very friendly staff »

A really enjoyable stay. The hotel is in a great location, rooms are a reasonable size - and the staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Saint-Antoine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Norbert IMBERT Directeur / General Manager

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